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customer service representative Jobs in Lahore

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Innovadel Technologies

About the RoleWe are looking for a proactive and customer-oriented Receptionist to manage front-desk operations and handle service inquiries for KaamKrew, our online services platform. The role involves coordinating with customers and service providers, managing bookings, and ensuring smooth communication between all parties.Key Responsibilities<ul><li>Answer incoming calls/messages related to beauty &amp; home service bookings.</li><li>Manage appointments and service schedules through the KaamKrew app/admin panel.</li><li>Coordinate with service providers (beauticians, handymen, cleaners, etc.) for availability and assignments.</li><li>Assist customers in selecting services, pricing, and booking options.</li><li>Track ongoing jobs, follow up on service completion, and ensure customer satisfaction.</li><li>Handle complaints or escalations professionally and provide timely resolutions.</li><li>Maintain daily logs, reports, and booking records.</li><li>Support basic administrative tasks and collaborate with internal teams.</li></ul>Requirements<ul><li>1&ndash;2 years of experience in Reception, Call Center, or Customer Support.</li><li>Excellent verbal communication skills (Urdu).</li><li>Intermediate or BA</li><li>Strong customer handling and problem-solving abilities.</li><li>Ability to multitask and manage high-volume calls/messages.</li><li>Familiar with mobile apps, CRM, or admin panel dashboards.</li><li>Presentable, disciplined, and responsible attitude.</li></ul>Preferred (Not Mandatory)<ul><li>Experience in service platforms like KraveMart, OLX Services, Muawin, Careem, etc.</li><li>Knowledge of salon/spa or home services industry.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Professional IT company environment.</li><li>Growth opportunities within operations &amp; customer support.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Receptionist & Customer Service Officer

Cybernet Internet Services Pvt. Ltd.

Company: Cyber Internet Services (Pvt.) Limited (CYBERNET)Position: Customer Care OfficerDivision: StormFiberDepartment: Revenue AssuranceSalary Package: Basic salary + fuel (Approx 48k per month). Benefits: Health Coverage (Spouse + Children), Provident Fund, Annual Bonuses. Job Location: Lahore (onsite)Overall, Scope:We are looking for an enthusiastic Customer care Officer to contribute in engaging and retaining customers for our company. You will be responsible for assisting and guiding customers over the phone and maintaining good customer relationships.An effective Customer Care Officer must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone including working on data provided to guide customers dealing with complaints and doubts.Customer Carer Officer is primarily responsible for ensuring that customers or employees remain engaged with a company and do not leave or churn. This role is crucial in maintaining long-term relationships and stability within an organization.Responsibilities:&middot; Contact potential or existing customers to inform them about a product or service using scripts&middot; Answer questions about products or the company&middot; Ask questions to understand customer concerns and address them&middot; Work on customer complaints to retain them.&middot; Enter and update customer information in the database&middot; Take and process orders in an accurate manner&middot; Go the &ldquo;extra mile&rdquo;.&middot; Keep records of calls and sales and note useful informationRequirements (Females only):&middot; Intermediate (FA/FSC) or BSc/BA will be a plus (Females only)&middot; Experience as a Customer Care / Support Officer representative or other sales/customer service role&middot; Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems&middot; Ability to learn about products and services and describe/explain them to prospects&middot; Excellent knowledge of English&middot; Excellent communication and interpersonal skills&middot; Cool-tempered and able to handle rejection&middot; Outstanding negotiation skills with the ability to resolve issues and address complaintsJob Type: Full-timeJob Type: Full-timeWork Location: In person

Customer Care Officer (Female)

Haqeeq Marbles

Job Summary:We are looking for an energetic and confident Female Sales Officer to join our team. The ideal candidate will be responsible for promoting and selling the company&rsquo;s products, building strong customer relationships, and achieving sales targets.Key Responsibilities:<ul><li>Promote and sell company products to potential clients.</li><li>Develop and maintain strong relationships with customers.</li><li>Identify new business opportunities and follow up on leads.</li><li>Prepare and present quotations or product information.</li><li>Handle customer inquiries and provide excellent service.</li><li>Achieve monthly and yearly sales targets.</li><li>Maintain records of sales and customer feedback.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferably in Business, Marketing, or related field).</li><li>Previous experience in sales or customer service (experience in marble or construction materials is a plus).</li><li>Good communication and negotiation skills.</li><li>Confident, motivated, and target-driven personality.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Sales Officer(Female)

DURA POLYMER INDUSTRIES

Job Title: Administrative OfficerJob Summary: The Administrative Officer manages daily office operations, ensuring smooth administrative, clerical, and support functions. They handle correspondence, maintain records, manage supplies, support HR and finance activities, and assist management with coordination and reporting.Key Responsibilities:<ul><li>Oversee office operations and administrative tasks.</li><li>Maintain filing systems, records, and correspondence.</li><li>Manage procurement, inventory, and vendor coordination.</li><li>Support HR functions such as attendance and onboarding.</li><li>Assist with budgeting, expense tracking, and reports.</li><li>Organize meetings, travel, and office events.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>1+ years of administrative experience.</li><li>Strong organizational and communication skills.</li><li>Proficient in MS Office and office management tools.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Admin Officer

Job Description:We are looking for a confident and motivated Female Sales Officer to join our marble company. The ideal candidate will be responsible for promoting and selling marble and stone products to clients, maintaining strong customer relationships, and helping the company achieve its sales goals.Key Responsibilities:<ul><li>Promote and sell marble products to new and existing clients.</li><li>Understand customer needs and provide suitable product recommendations.</li><li>Achieve monthly sales targets and prepare regular sales reports.</li><li>Coordinate with the production and delivery teams for customer orders.</li><li>Represent the company in meetings and exhibitions when needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred).</li><li>Prior sales experience in marble, tiles, or construction materials is an advantage.</li><li>Excellent communication and presentation skills.</li><li>Pleasant personality and professional appearance.</li><li>Self-motivated, confident, and goal-oriented.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

SalesOfficer (Female)

Job Summary:We are looking for a confident and energetic Female Sales Officer to join our marble company. She will be responsible for promoting and selling marble products, maintaining customer relationships, and achieving sales targets. The ideal candidate should have good communication skills and a passion for sales and customer service.Key Responsibilities:<ul><li>Promote and sell marble, granite, and stone products to clients.</li><li>Develop and maintain strong relationships with customers, builders, contractors, and architects.</li><li>Identify new business opportunities and expand the customer base.</li><li>Visit potential clients and present product samples or catalogs.</li><li>Prepare quotations, follow up on inquiries, and close sales deals.</li><li>Ensure customer satisfaction and handle after-sales support.</li><li>Work with the marketing team to plan promotional activities and exhibitions.</li><li>Maintain daily sales reports and update management on progress.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Marketing, Business, or a related field (preferred).</li><li>Previous experience in sales, especially in marble, tiles, or construction materials, is an advantage.</li><li>Excellent communication and negotiation skills.</li><li>Presentable, confident, and customer-focused.</li><li>Ability to work independently and meet sales targets.</li></ul>Salary &amp; Benefits:<ul><li>Competitive salary plus commission.</li><li>Growth opportunities within the company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Sales Officer(female)

Zpayso

At ZPayso Pvt. LTD, we are looking for a motivated and results-driven Sales Officer to join our team. You will be responsible for promoting our fintech products, engaging with potential clients, and converting leads into long-term business relationships. Your role will directly support company growth by driving sales, increasing brand awareness, and ensuring customer satisfaction through professional communication and service.Key Responsibilities:<ul><li>Generate new leads through field visits, calls, referrals, and networking.</li><li>Present and explain ZPayso products and services to potential customers in a clear and professional manner.</li><li>Maintain strong relationships with existing clients and provide ongoing support when needed.</li><li>Prepare and submit daily sales reports and activity updates to management.</li><li>Achieve monthly and quarterly sales targets set by the company.</li><li>Conduct market research to understand customer needs and competitor offerings.</li><li>Assist in organizing promotional activities, campaigns, and corporate visits.</li><li>Ensure proper documentation, onboarding, and follow-up for new client accounts.</li><li>Work closely with internal teams (Operations, Customer Support, Marketing) to ensure smooth onboarding and resolution of customer issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred but not mandatory).</li><li>1&ndash;2 years of experience in sales, field sales, or customer service (fresh candidates with good communication skills may also apply).</li><li>Strong communication and negotiation skills.</li><li>Ability to build strong client relationships and handle customer concerns professionally.</li><li>Basic understanding of fintech, banking, or digital payments is a plus.</li><li>Must be comfortable with fieldwork and meeting clients in person.</li><li>Self-motivated, confident, and target-oriented.</li><li>Ability to work independently as well as in a team environment.</li></ul>What We Offer<ul><li>Competitive salary and attractive sales commissions.</li><li>Professional and supportive work environment with opportunities for career growth.</li><li>Training on fintech products, sales techniques, and customer handling.</li><li>Recognition and rewards for high performance.</li><li>Opportunity to work closely with a dynamic and fast-growing fintech company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have a basic understanding of fintech, banking, or digital payments?</li><li>Are you comfortable to coming to Wapda Town, Lahore daily?</li></ul>* What are your salary expectations for this position? Kindly share a realistic range, as it will be considered during the shortlisting process.Work Location: In person

Sales Officer

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