customer service representative Jobs in Lahore

customer service representative

purchase officer

supply chain officer

admin officer

front desk officer

service officer

PEPLE PVT LTD

Job Description:<ul><li>Evaluates routing, load management and ensures tracking of delivery vehicles.</li><li>Collaborates with 3pl service provider for effective and efficient daily operations and conducts periodic meetings to resolve operational issues effectively.</li><li>Monitors the overall inventory control system and schedules daily &amp; weekly inventory checks as per the sops.</li><li>&#65279;Monitors &amp; ensures timely closure on all in-transit damages/shortages and open orders to avoid inventory variations.</li><li>Seeks guidance from logistics manager and supply planning manager for all inventory-related in-transit issues for appropriate actions to avoid inventory disputes.</li><li>Keeps track of the warehouse situation, capacity outlooks, defines requirements and leads/coordinates with 3pl service provider for continuous improvement to help avoid warehouse capacity chokes.</li><li>Deployment of all service providers &amp; logistic contracts on a monthly basis, evaluate their performance to ensure meeting the company operational standards.</li><li>Initiates cost saving measures while critically &amp; continuously evaluating ongoing operations to yield maximum cost efficiencies.</li></ul>Behavioral Skills:<ul><li>Goal Directedness.</li><li>Vision, Strategy and Panning.</li><li>Entrepreneurial Orientation.</li><li>Coaching &amp; Mentoring.</li><li>Leading Creativity and Innovation.</li></ul>Education &amp; Experience:<ul><li>Preferably Graduate in a reputable university.</li><li>Minimum 3 years of experience in Logistics, Warehousing, and Supply Planning.</li></ul>Industry Background:<ul><li>FMCG</li></ul>Job Type: Full-timeLocation:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service & Logistics Officer-LHR

Tajarat Properties

About the Role:We&rsquo;re hiring a Customer Relations Officer (CRO) with 2+ years of automotive experience to deliver a premium customer experience in Sales and After-Sales.Key Responsibilities:Sales &amp; Showroom Support:<ul><li>Welcome and guide walk-in customers throughout their showroom visit.</li><li>Assist customers in understanding Jetour vehicles and coordinate test drives.</li><li>Maintain customer data and update CRM regularly.</li><li>Follow up with leads to support the sales team.</li></ul>After-Sales Support:<ul><li>Coordinate customer appointments for service visits</li><li>Manage customer follow-ups post-service to ensure satisfaction</li><li>Record service feedback and escalate issues when required</li><li>Support the service team in maintaining strong customer relationships</li><li>Ensure customers receive timely updates</li></ul>regarding their vehicle statusWhat We&rsquo;re Looking For:<ul><li>Excellent communication and interpersonal skills.</li><li>Customer-first attitude with professionalism and empathy.</li><li>Ability to handle both sales and after-sales</li></ul>customer interactions.<ul><li>Experience in customer service or</li></ul>dealership roles (preferred).<ul><li>Basic CRM and data-handling skills.</li></ul>Dealership Location:Lahore | Karachi | Gujrat | Gujranwala | FaisalabadIslamabad | Multan | Bahawalpur | Rahim Yar KhanSialkot | HyderabadJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Relations Officers (CRO) - Dealership

ZamZam International (Apollo Sports)

Role DescriptionThe Administrative Officer is responsible for providing administrative, clerical, and operational support to ensure efficient functioning of the organization. This role oversees office management, documentation, coordination, and support services to facilitate smooth daily operations.Job DescriptionAdministrative &amp; Office Management<ul><li>Manage day-to-day office operations, supplies, stationery, and inventory.</li><li>Maintain office cleanliness, safety, and functionality by coordinating with vendors and facility service providers.</li><li>Handle incoming and outgoing correspondence, emails, and phone calls.</li><li>Organize and maintain filing systems (physical and digital).</li></ul>Documentation &amp; Record Keeping<ul><li>Prepare and maintain administrative documents, letters, reports, and records.</li><li>Ensure proper storage and retrieval of organizational documents.</li><li>Manage staff attendance records and leave registers.</li></ul>Coordination &amp; Support<ul><li>Coordinate meetings, appointments, travel arrangements, and events.</li><li>Provide administrative support to departments, teams, and management.</li><li>Liaise with suppliers, contractors, government bodies, and service providers.</li></ul>Procurement &amp; Vendor Management<ul><li>Source quotations, prepare purchase requests, and manage procurement activities.</li><li>Maintain vendor database, manage contracts, and track service agreements.</li><li>Ensure timely delivery and quality compliance from vendors.</li></ul>Compliance &amp; Policy Implementation<ul><li>Assist in implementing company policies and administrative procedures.</li><li>Ensure compliance with health, safety, and regulatory requirements.</li><li>Support audits (internal/external) with required documentation.</li></ul>Financial &amp; Logistical Support<ul><li>Assist in preparing administrative budgets and monitoring expenses.</li><li>Manage petty cash and reimbursements.</li><li>Coordinate logistics for office supplies, equipment, and employee needs.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or related field</li><li>2&ndash;4 years of experience in administrative or office management roles</li><li>Experience with procurement, documentation, or coordination roles preferred</li><li>Knowledge of office equipment, administrative procedures, and vendor management</li><li>Willing to work on-site</li></ul>Location<ul><li>LDA Avenue 1, Raiwind Road, Lahore</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Admin Officer

Pharmaceutical Lahore

Job Overview:Novamed Group of Companies is looking for a competent and proactive Admin Officer to support daily administrative operations and ensure smooth functioning of office activities. The ideal candidate must have prior experience in pharma industry administration, facility management, and supervision of janitorial staff.Key Responsibilities:<ul><li>Oversee day-to-day administrative operations of the department.</li><li>Supervise janitorial/housekeeping staff and ensure cleanliness and hygiene of the facility.</li><li>Coordinate and support office maintenance, repair work, utilities, and service contractors.</li><li>Manage administrative logistics including meeting room arrangements, refreshments, event setups, and visitor facilitation.</li><li>Assist in organizing internal events, trainings, and departmental activities.</li><li>Maintain inventory of office supplies and ensure timely procurement.</li><li>Handle documentation, filing, and administrative records.</li><li>Ensure compliance with company policies, SOPs, and security protocols.</li><li>Provide support to management and other departments as required.</li></ul>Required Experience &amp; Skills:<ul><li>2 to 5 years of relevant experience, preferably in a pharmaceutical or corporate environment.</li><li>Strong administrative, coordination, and supervision skills.</li><li>Hands-on experience in managing janitorial teams and facility operations.</li><li>Ability to handle events, meetings, and office arrangements efficiently.</li><li>Excellent communication and interpersonal skills.</li><li>Proficient in MS Office and basic documentation.</li><li>Strong attention to detail, discipline, and follow-through.</li></ul>Qualification:<ul><li>Minimum Bachelor&rsquo;s degree (BBA/MBA or equivalent).</li><li>Additional certifications in administration will be a plus.</li></ul>Job Type: Full-timeWork Location: In person

Zpayso

At ZPayso Pvt. LTD, we are looking for a motivated and results-driven Sales Officer to join our team. You will be responsible for promoting our fintech products, engaging with potential clients, and converting leads into long-term business relationships. Your role will directly support company growth by driving sales, increasing brand awareness, and ensuring customer satisfaction through professional communication and service.Key Responsibilities:<ul><li>Generate new leads through field visits, calls, referrals, and networking.</li><li>Present and explain ZPayso products and services to potential customers in a clear and professional manner.</li><li>Maintain strong relationships with existing clients and provide ongoing support when needed.</li><li>Prepare and submit daily sales reports and activity updates to management.</li><li>Achieve monthly and quarterly sales targets set by the company.</li><li>Conduct market research to understand customer needs and competitor offerings.</li><li>Assist in organizing promotional activities, campaigns, and corporate visits.</li><li>Ensure proper documentation, onboarding, and follow-up for new client accounts.</li><li>Work closely with internal teams (Operations, Customer Support, Marketing) to ensure smooth onboarding and resolution of customer issues.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field (preferred but not mandatory).</li><li>1&ndash;2 years of experience in sales, field sales, or customer service (fresh candidates with good communication skills may also apply).</li><li>Strong communication and negotiation skills.</li><li>Ability to build strong client relationships and handle customer concerns professionally.</li><li>Basic understanding of fintech, banking, or digital payments is a plus.</li><li>Must be comfortable with fieldwork and meeting clients in person.</li><li>Self-motivated, confident, and target-oriented.</li><li>Ability to work independently as well as in a team environment.</li></ul>What We Offer<ul><li>Competitive salary and attractive sales commissions.</li><li>Professional and supportive work environment with opportunities for career growth.</li><li>Training on fintech products, sales techniques, and customer handling.</li><li>Recognition and rewards for high performance.</li><li>Opportunity to work closely with a dynamic and fast-growing fintech company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Do you have a basic understanding of fintech, banking, or digital payments?</li><li>Are you comfortable to coming to Wapda Town, Lahore daily?</li></ul>* What are your salary expectations for this position? Kindly share a realistic range, as it will be considered during the shortlisting process.Work Location: In person

Sales Officer

4BROTHERS TECHNOLOGIES

Job descriptionCompany Description4BROTHERS TECHNOLOGIES, established in 2009, began as a small enterprise specializing in IT and network solutions. Over the years, the company expanded its focus from retail to wholesale, and in 2015, added CCTV business to its portfolio. By 2018, 4BROTHERS TECHNOLOGIES had ventured into distribution, solidifying its position as a key player in the technology and security solutions industry. The company is committed to delivering innovative and reliable solutions tailored to diverse client needs.Role DescriptionThis is a full-time, on-site role based in Lahore for a Customer Relationship Officer. The selected candidate will manage and maintain strong relationships with customers, address inquiries, provide support, and ensure customer satisfaction. Responsibilities include handling customer accounts, assisting with financial matters, driving sales interactions, and collaborating with internal teams to meet client needs effectively.Qualifications<ul><li>Strong skills in Business Relationship Management to build and nurture long-term customer relationships</li><li>Proficiency in Finance with the ability to assist clients regarding financial inquiries and transactions</li><li>Excellent Communication and Customer Service skills to provide professional and empathetic support to clients</li><li>Sales skills with the ability to identify opportunities and promote relevant solutions</li><li>Ability to work collaboratively with team members and maintain a professional attitude</li><li>Prior experience in a customer-focused or business relationship role is advantageous</li><li>Bachelor's degree in Business Administration</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CUSTOMER RELATIONSHIP OFFICER

TopSpot Media

Field OfficerLocation: LahoreEmployment Type: Full-TimeWork Hours: 9:00 AM - 6:00 PMAbout the RoleTopspot Media Pvt. Ltd. is looking for a dynamic field officer to be the on-ground ambassador of our brand. You will identify and conduct factory and industrial visits, secure shoot permissions, coordinate with videographers, and submit daily reports, ensuring smooth operations and effective communication. This role is perfect for someone who thrives in the field, enjoys pitching ideas, and builds strong professional relationships.Key Responsibilities:<ul><li>Identify and find new factories and industrial areas for potential collaboration.</li><li>Conduct field visits to factories and industrial areas.</li><li>Secure permissions from owners and managers for content shoots and factory access.</li><li>Pitch our brand to decision-makers, explaining the purpose and benefit of shoots.</li><li>Coordinate with videographers to ensure smooth execution of content production.</li><li>Submit a daily report of visits, approvals, and factory feedback.</li><li>Report insights and opportunities to the team.</li><li>Ensure professional representation of our brand and compliance with company policies.</li></ul>Qualification &amp; Skills:<ul><li>Education: Minimum Intermediate (12th grade) required.</li><li>Minimum 1 year of experience in sales, field operations, or business development.</li><li>Strong communication, negotiation, and pitching skills.</li><li>Comfortable visiting multiple locations daily and interacting with decision-makers.</li><li>Reliable transportation (motorbike) is a must.</li><li>Self-motivated, organized, and results-oriented.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Fuel allowance based on distance traveled.</li><li>Performance-based incentives for achieving targets.</li><li>Opportunity to be part of a growing, creative team with exposure to industrial and content operations.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthWork Location: In person

Field Officer

Explore 797+ Service officer in Lahore this December. Find roles across top companies and apply now to boost your career.

797 service officer jobs IN Lahore

Customer Service & Logistics Officer-LHR

Customer Relations Officers (CRO) - Dealership

Admin Officer

Admin Officer

Sales Officer

CUSTOMER RELATIONSHIP OFFICER

Field Officer