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customer service representative Jobs in Lahore

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business development officer Jobs in Lahore

business development officer

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NCBA&E FLC

Job Title: Marketing Officer - Inquiries Job Summary: We're looking for a skilled Marketing Officer to join our team and handle inquiries from prospective students, current students, and other stakeholders. You'll provide exceptional service and support via phone and email, while promoting our university's programs and services.Responsibilities: - Respond to phone and email inquiries in a timely and professional manner - Provide accurate information about university programs, services, and policies - Assist with student enrollment and registration processes - Resolve student complaints and concerns in a professional and courteous manner - Maintain up-to-date knowledge of university programs, services, and policies - Collaborate with internal teams to resolve student issues - Meet or exceed performance metrics and targetsRequirements: - 1-2 years of experience in customer service or a related field - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment and meet deadlines - Proficient in MS Office and customer service software - Strong customer service skills and ability to provide exceptional service - Ability to work independently and as part of a team - Fluency in EnglishPreferred Qualifications: - Bachelor's degree or master degree in relevant field - Knowledge of student services and university policies - Certification in customer service or a related fieldWhat We Offer: - Competitive salary and benefits package - Opportunities for career growth and development - Comprehensive training and support - Positive and supportive work environmentApply nowKindly submit your resumeJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Marketing officer

FineXcloud

Job Summary:We are seeking a knowledgeable and proactive IT Officer to manage, maintain, and improve our organization's IT infrastructure. The IT Officer will be responsible for ensuring the smooth functioning of hardware, software, networks, and security systems while providing technical support to staff and ensuring data integrity.Key Responsibilities:<ul><li>Install, configure, and maintain hardware, software, systems, networks, printers, and scanners.</li><li>Monitor and maintain computer systems and networks (LAN/WAN).</li><li>Respond to technical support requests in a timely and effective manner.</li><li>Diagnose and resolve hardware or software faults.</li><li>Set up user accounts, permissions, and passwords.</li><li>Maintain data backups and disaster recovery plans.</li><li>Ensure security through firewalls, antivirus, and access controls.</li><li>Coordinate with vendors and service providers for system repairs and upgrades.</li><li>Maintain inventory of IT assets (hardware, software licenses, etc.).</li><li>Document technical issues and solutions for future reference.</li></ul>Requirements:<ul><li>Bachelor's degree in computer science, information technology, or a related field.</li><li>1&ndash;3 years of experience in IT support, systems management, or a similar role.</li><li>Hands-on experience with routers, switches, firewalls, and access points.</li><li>Knowledge of IT security protocols and practices.</li><li>Ability to diagnose and solve hardware/software/network issues.</li><li>Ability to work independently and under pressure.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

IT Officer

ACE Union

Position Summary The Customer Experience Officer/Executive will be responsible for ensuring a seamless, efficient, and customer-centric experience across all touchpoints of the remittance journey. This role involves managing customer interactions, addressing queries and complaints, monitoring service quality, and collaborating with internal teams to enhance customer satisfaction. The officer will serve as the voice of the customer, ensuring that the company&rsquo;s remittance services are delivered with reliability, compliance, and empathy.Key Responsibilities<ul><li>Act as the first point of contact for customers through phone, email and chat.</li><li>Handle customer inquiries regarding remittance transactions, account setup, service processes, and problem resolution.</li><li>Monitor end-to-end customer journey to identify pain points and recommend process improvements.</li><li>Ensure compliance with regulatory requirements (KYC, AML, data protection) while addressing customer requests.</li><li>Escalate unresolved issues to relevant departments and ensure timely follow-up until closure.</li><li>Maintain accurate records of customer interactions and feedback in the CRM system.</li><li>Assist in creating and implementing customer experience initiatives and service quality standards.</li><li>Collaborate with product, compliance, and operations teams to streamline processes and enhance customer satisfaction.</li><li>Support in preparing periodic reports on customer feedback, complaints, and service performance.</li><li>Educate customers on digital channels, transaction processes, and self-service options to enhance efficiency.</li></ul>Requirements:Key Competencies &amp; Skills<ul><li>Strong communication skills (verbal &amp; written) in English.</li><li>Excellent interpersonal and problem-solving abilities with customer-first mindset.</li><li>Ability to handle stress and work effectively in a fast-paced environment.</li><li>Familiarity with remittance services, financial products, or fintech industry is a plus point.</li><li>Proficiency in MS Office and CRM.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or related field.</li><li>0&ndash;3 years of experience in customer service/customer experience, preferably in fintech, banking, or remittance industry.</li><li>Fresh graduates with strong communication and customer handling skills may also be considered.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>What is your current compensation package?</li><li>What is your expected salary?</li><li>Is it possible for you to commute daily to Gulberg-3 Lahore, or to relocate to Lahore city for this job?</li><li>The shift timing connected with the role is 01 PM PST to 10 PM PST. Is it feasible for you to work in these timings?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English Proficiently ? (Required)</li></ul>Work Location: In person

Customer Experience Officer/Executive

*Job Title:* Sales Officer &ndash; Student Recruitment*Job Type:* Full-Time### *Job Summary:*We are looking for a Sales Officer to help promote our university and bring in new students. You will contact potential students, share information about our programs, and guide them through the admission process.---### *Responsibilities:** Promote university courses to students and parents* Follow up with inquiries via phone, email, and visits* Attend school visits and education fairs* Support students during the application process---### *Requirements:** Bachelor&rsquo;s degree* Good communication skills* Friendly and confident* Sales or admissions experience is a plusSalary plus Handsome CommissionJob Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Sales Officer

Shark Innovation Labs

Company Overview: Shark Innovation Labs is a leading provider of back-office and outsourcing solutions, serving international clients with a strong focus on the GCC region. With a team of over 140 professionals across our offices in Karachi, Lahore, and Faisalabad, we specialize in delivering reliable, scalable, and cost-efficient services tailored to our clients&rsquo; business needs.Our expertise in managing end-to-end business processes allows our clients to focus on growth while we handle their operational support with efficiency and professionalism.Job Summary: We are looking for a proactive and organized Admin Officer to manage day-to-day office administration, facility management, and provide support to HR, IT, and our Dubai office.Key Responsibilities:<ul><li>Oversee and manage facility staff (office boys, sweepers, drivers, etc.).</li><li>Ensure smooth day-to-day office operations, including maintenance and supplies.</li><li>Provide administrative support to IT and HR teams when required.</li><li>Coordinate with vendors and service providers for office needs.</li><li>Assist with documentation, reporting, and filing as per company policies.</li><li>Provide operational and administrative support to the Dubai office when needed.</li><li>Handle any additional tasks assigned by management.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field preferred.</li><li>2&ndash;4 years of experience in office administration or facility management.</li><li>Strong organizational and multitasking skills.</li><li>Good communication skills in English (written and verbal).</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Ability to work independently and handle multiple tasks efficiently.</li></ul>Job Type: Contract Contract length: 12 monthsWork Location: In person

Admin Officer (Lahore)

Haqeeq Marbles

Company Overview:Haqeeq Marbles has been a cornerstone of Pakistan&rsquo;s marble industry for over 35 years. What began as a small-scale venture has grown into a leading provider of premium marble, granite, and installation solutions across the nation. Our commitment to quality, innovation, and customer satisfaction drives everything we do. At Haqeeq Marbles, we also take pride in cultivating a supportive, performance-oriented work culture that empowers our team to thrive.Position: Sales OfficerWe are seeking a motivated and results-driven Sales Officer to join our dynamic team. This role is pivotal to executing our sales strategy and expanding our market presence.Key Qualifications:<ul><li>Fresh</li><li>Having your own bike is a must.</li><li>Ability to work independently and as part of a team.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Sales Officer ( DAE Architecture or Civil )

ARSH INDUSTRIES (SMC-PVT) LIMITED

Job Description &ndash; Sales Operation &amp; Marketing OfficerWe are looking for a dynamic and motivated individual to join our team as a Sales Operation &amp; Marketing Officer. The role is responsible for managing sales operations, sale team coordination and distributor relationships, and supporting marketing activities to drive business growth.Key Responsibilities:<ul><li>Manage daily sales operations including order processing, invoicing, and follow-ups.</li><li>Coordinate with distributors, sale team coordination, logistics, and accounts to ensure smooth operations.</li><li>Maintain sales data, prepare reports, and analyze performance for management.</li><li>Support marketing initiatives such as promotions, campaigns, and market development.</li><li>Monitor competitor activities and provide insights to strengthen sales strategies.</li><li>Build and maintain long-term relationships with customers and distribution partners.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in Sales Operations / Marketing (FMCG preferred).</li><li>Bachelor&rsquo;s degree in Marketing, Business, or related field (BBA / MBA preferred).</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Proficiency in MS Office, especially Excel for reporting and analysis.</li><li>Self-driven, problem-solving mindset with ability to work independently and in teams.</li></ul>How to Apply: Send your CV to: officer1_qm@arsh-industries.com Or WhatsApp at: 0305-8974827Subject: Application &ndash; Sales Operations (Lahore)Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Sales Operation & Marketing Officer

Explore 539+ Service officer in Lahore this October. Find roles across top companies and apply now to boost your career.