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Sysvoy International

Job Description: We are hiring a Customer Service Representative / Sales Officer for our UK outbound sales department. The candidate will be responsible for contacting potential customers, promoting company products or services, handling inquiries, and meeting monthly sales targets.Responsibilities:<ul><li>Make outbound sales calls to prospective and existing customers.</li><li>Promote and explain products/services to clients.</li><li>Maintain accurate records of calls and customer information.</li><li>Meet or exceed assigned sales and performance goals.</li><li>Ensure a high level of customer satisfaction.</li></ul>Requirements:<ul><li>Minimum qualification: Intermediate or Bachelor&rsquo;s degree.</li><li>Prior experience in UK outbound sales or customer service preferred.</li><li>Excellent English communication and persuasion skills.</li><li>Ability to work under targets and deadlines.</li></ul>Job Type: Full-time Location: LahoreJob Type: Full-timeWork Location: In person

Customer Relationship Offer - Sales Officer

UK Imports & Exports

GR Trading Company is a leading supplier of CO&#8322; &amp; Fiber Laser Machines, CNC Routers, UV Printers, Laminators, Plotters, and Air Compressors. We serve businesses across Pakistan by providing high-quality machines, after-sales support, and technical services. We are seeking a Client Services Officer to join our team and ensure a smooth and satisfying customer experience.Key Responsibilities:<ul><li>Handle client inquiries through phone, email, and WhatsApp in a professional manner.</li><li>Maintain strong relationships with existing clients and ensure timely support.</li><li>Coordinate with the technical and sales teams to manage client complaints, installations, and service requests.</li><li>Record and update client interactions and service reports in the company database.</li><li>Assist in preparing quotations, service reports, and follow-up documentation.</li><li>Monitor client satisfaction and ensure issues are resolved efficiently.</li><li>Provide after-sales support and ensure smooth communication between clients and departments.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>1&ndash;2 years of experience in customer service or client relationship management (preferably in industrial or machinery sector).</li><li>Excellent communication and problem-solving skills.</li><li>Strong organizational and follow-up abilities.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Positive attitude and ability to handle pressure professionally.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Incentives based on performance.</li><li>Professional growth and training opportunities.</li><li>Supportive and friendly work environment.</li></ul>How to Apply:Send your CV to 03224002423Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Client Services Officer

FineXcloud

Job Summary:We are seeking a knowledgeable and proactive IT Officer to manage, maintain, and improve our organization's IT infrastructure. The IT Officer will be responsible for ensuring the smooth functioning of hardware, software, networks, and security systems while providing technical support to staff and ensuring data integrity.Key Responsibilities:<ul><li>Install, configure, and maintain hardware, software, systems, networks, printers, and scanners.</li><li>Monitor and maintain computer systems and networks (LAN/WAN).</li><li>Respond to technical support requests in a timely and effective manner.</li><li>Diagnose and resolve hardware or software faults.</li><li>Set up user accounts, permissions, and passwords.</li><li>Maintain data backups and disaster recovery plans.</li><li>Ensure security through firewalls, antivirus, and access controls.</li><li>Coordinate with vendors and service providers for system repairs and upgrades.</li><li>Maintain inventory of IT assets (hardware, software licenses, etc.).</li><li>Document technical issues and solutions for future reference.</li></ul>Requirements:<ul><li>Bachelor's degree in computer science, information technology, or a related field.</li><li>1&ndash;3 years of experience in IT support, systems management, or a similar role.</li><li>Hands-on experience with routers, switches, firewalls, and access points.</li><li>Knowledge of IT security protocols and practices.</li><li>Ability to diagnose and solve hardware/software/network issues.</li><li>Ability to work independently and under pressure.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timeWork Location: In person

IT Officer

Harris Silicone & Glass Pvt. Ltd.

ob Title: Admin OfficerLocation: Ferozepur Road, Lahore Department: Administration Reports To: Manager Administration / HR ManagerPosition Summary:The Admin Officer is responsible for overseeing general administrative operations, ensuring effective facility management, and supporting smooth day-to-day functions of the organization. The role includes handling office logistics, recordkeeping, procurement coordination, and ensuring compliance with company administrative policies.Primary Duties and Responsibilities:General Administration:<ul><li>Manage daily administrative activities, ensuring office operations run efficiently.</li><li>Supervise housekeeping, office maintenance, and utility arrangements.</li><li>Monitor attendance, staff movements, and coordinate with HR for related matters.</li><li>Maintain records of administrative expenses, supplies, and service contracts.</li><li>Ensure the availability of office supplies and consumables at all times.</li></ul>Procurement &amp; Vendor Coordination:<ul><li>Coordinate with vendors for procurement of office materials and services.</li><li>Obtain quotations, prepare comparisons, and assist in vendor evaluation.</li><li>Maintain proper documentation for purchase approvals and payments.</li><li>Monitor vendor performance and ensure timely delivery of goods and services.</li></ul>Transport &amp; Logistics:<ul><li>Support transport arrangements for official travel, deliveries, and dispatches.</li><li>Maintain records for company vehicles, drivers, and fuel usage.</li><li>Ensure compliance with company transport policies and schedules.</li></ul>Facility &amp; Security Support:<ul><li>Ensure office premises, equipment, and facilities are properly maintained.</li><li>Coordinate with the security team to ensure discipline and safety within premises.</li><li>Report maintenance or security issues promptly to the Manager Administration.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain administrative records, files, and correspondence systematically.</li><li>Prepare periodic administrative and expense reports for management review.</li><li>Support in audits, inspections, and compliance-related documentation.</li></ul>Requirements:<ul><li>Education: Intermediate.</li><li>Experience: 3&ndash;5 years of experience in administration or facility management (industrial setup preferred).</li><li>Skills &amp; Competencies:</li><li>Strong organizational and communication skills.</li><li>Proficiency in MS Office and record management.</li><li>Vendor negotiation and coordination abilities.</li><li>Time management and problem-solving skills.</li></ul>Job Type: Full-timeWork Location: In person

Admin Officer

GR Trading Company is a trusted name in the industrial machinery and signage sector, dealing in CO&#8322; &amp; Fiber Laser Machines, CNC Routers, UV Printers, Laminators, Plotters, and Air Compressors. We are looking for a proactive and organized Admin Officer to manage administrative operations and support the company&rsquo;s daily functions efficiently.Key Responsibilities:<ul><li>Oversee daily office operations, including maintenance, supplies, and staff coordination.</li><li>Manage correspondence, documentation, and record-keeping.</li><li>Handle attendance, leave records, and staff-related documentation.</li><li>Coordinate with vendors and service providers for office needs and maintenance.</li><li>Assist in logistics arrangements for deliveries, meetings, and official travel.</li><li>Support management in HR and recruitment processes when needed.</li><li>Ensure compliance with company policies and administrative procedures.</li><li>Maintain a clean, safe, and efficient working environment.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>1&ndash;3 years of experience in administration or office management.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Ability to work independently and manage time effectively.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Professional growth and development opportunities.</li><li>Supportive and cooperative work environment.</li></ul>How to Apply:Send your CV to 03224002423Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

ACE Money Transfer

<div>
 
 About Us:
 
 
 
 We are a dynamic and fast-growing financial technology group headquartered in Manchester, United Kingdom, with an established presence across the UK, Europe, Canada, Australia, Pakistan, and Bangladesh. Our group, encompassing ACE Money Transfer and ACE Union, operates across two regulated verticals: Electronic Money Services (EMI) and Cross-Border Remittances.
 
 
 Through our digital platforms, including mobile apps, web portals, and APIs, we deliver a comprehensive range of regulated financial services. These include digital payments, e-wallets, electronic money issuance, prepaid cards, mobile top-ups, bill payments, and international money transfers, designed to serve both individual and business customers in over 100 countries. By leveraging cutting-edge technologies such as AI for fraud detection, automation for seamless transactions, and partnerships with global leaders like Mastercard, we provide secure, user-friendly, and accessible financial solutions that adapt to the evolving needs of a global customer base.
 
 
 As we scale our EMI and remittance operations amid 2025's fintech landscape&mdash;marked by real-time payments, embedded finance, blockchain integration, and sustainability initiatives&mdash;we are building a leadership team to drive innovation, regulatory compliance, and excellence across our dual-regulated ecosystem.
 
 
 
 Position Summary
 
 
 
 The Customer Experience Officer/Executive will be responsible for ensuring a seamless, efficient, and customer-centric experience across all touchpoints of the remittance journey. This role involves managing customer interactions, addressing queries and complaints, monitoring service quality, and collaborating with internal teams to enhance customer satisfaction. The officer will serve as the voice of the customer, ensuring that the company&rsquo;s remittance services are delivered with reliability, compliance, and empathy.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Act as the first point of contact for customers through phone, email and chat
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 Handle customer inquiries regarding remittance transactions, account setup, service processes, and problem resolution
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 Monitor end-to-end customer journey to identify pain points and recommend process improvements
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 Ensure compliance with regulatory requirements (KYC, AML, data protection) while addressing customer requests
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 Escalate unresolved issues to relevant departments and ensure timely follow-up until closure
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 Maintain accurate records of customer interactions and feedback in the CRM system
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 Assist in creating and implementing customer experience initiatives and service quality standards
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 Collaborate with product, compliance, and operations teams to streamline processes and enhance customer satisfaction
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 Support in preparing periodic reports on customer feedback, complaints, and service performance
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 Educate customers on digital channels, transaction processes, and self-service options to enhance efficiency
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 
 Key Competencies &amp; Skills
 
 
 
 <ul>
 <li>
 Strong communication skills (verbal &amp; written) in English
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 Excellent interpersonal and problem-solving abilities with customer-first mindset
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 Ability to handle stress and work effectively in a fast-paced environment
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 Familiarity with remittance services, financial products, or fintech industry is a plus point
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 Proficiency in MS Office and CRM
 
 
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 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
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 Bachelor&rsquo;s degree in Business Administration, Finance, Commerce, or related field
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 0&ndash;3 years of experience in customer service/customer experience, preferably in fintech, banking, or remittance industry
 </li>
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 Fresh graduates with strong communication and customer handling skills may also be considered
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
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Customer Experience Officer/Executive

Zpayso

The Admin Officer at ZPayso will be responsible for managing day-to-day administrative and operational activities to ensure smooth functioning of the office. The role involves handling logistics, procurement, facility management, and support for all departments. This position requires a proactive individual who can perform both office and field-related administrative tasks efficiently.Key Responsibilities:<ul><li>Oversee general office administration including maintenance, housekeeping, and supplies management.</li><li>Handle procurement processes &mdash; quotations, purchase orders, and vendor coordination.</li><li>Manage company assets, equipment, and vehicles, ensuring proper maintenance and recordkeeping.</li><li>Support in managing logistics, courier services, and fieldwork-related tasks.</li><li>Coordinate travel arrangements, accommodation, and transport for staff when required.</li><li>Maintain administrative documentation, records, and filing systems.</li><li>Liaise with vendors, service providers, and government offices as necessary.</li><li>Ensure smooth communication flow between departments for administrative matters.</li><li>Assist HR and management in organizing official meetings, trainings, and company events.</li><li>Monitor and maintain office safety, security, and discipline.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>2&ndash;4 years of relevant experience in administration or office operations.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office (Word, Excel, PowerPoint).</li><li>Must be willing to handle field and operational tasks when required.</li></ul>Skills &amp; Attributes:<ul><li>Responsible, reliable, and well-organized.</li><li>Strong problem-solving and multitasking abilities.</li><li>Positive attitude and team-oriented mindset.</li><li>Ability to manage time effectively and work independently.</li><li>Professional behavior and confidentiality in handling company matters.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>When are you able to join the company if you are selected?</li><li>Are you comfortable traveling to Wapda Town, Lahore daily for work?</li><li>What are your salary expectations for this position? (Be realistic as it will matter in shortlisting.)</li></ul>Work Location: In person

Admin Officer (Boy)

Explore 492+ Service officer in Lahore this November. Find roles across top companies and apply now to boost your career.

492 service officer jobs IN Lahore

Customer Relationship Offer - Sales Officer

Client Services Officer

IT Officer

Admin Officer

Admin Officer

Customer Experience Officer/Executive

Admin Officer (Boy)