facility coordinator-(south region) supply chain

billing specialist

facility coordinator-(south region) supply chain Jobs in Karachi

freight broker & dispatcher Jobs in Karachi

freight broker & dispatcher

sales coordinator

sales coordinator (female) Jobs in Karachi

sales coordinator (female)

shipping coordinator

DK Digital Solutions

Job location: Gulshan e Iqbal block 2Working Days: Monday- FridayWorking Hours &ndash; 6:00 pm to 3:00 amJob Summary:We are looking for a proactive and detail-oriented Customer Support Executive with prior experience in logistics and supply chain operations. The ideal candidate will be responsible for handling customer inquiries, coordinating shipments, tracking deliveries, and ensuring smooth communication between clients and internal logistics teams.Key Responsibilities:<ul><li>Handle international customer calls and inquiries in a professional manner</li><li>Product dispatch</li><li>Shipment weight</li><li>Delivery charges</li><li>Available shipping methods (courier, air, etc.)</li><li>Assist customers in selecting the most suitable shipping option</li><li>Create and confirm dispatch orders based on customer requirements</li><li>Coordinate with the logistics/operations team for timely dispatch</li><li>Ensure proper order booking and documentation</li><li>Share shipment details and updates with customers</li><li>Resolve customer concerns related to shipping, delays, or charges</li><li>Maintain accurate records of all customer interactions and orders</li><li>Ensure smooth workflow from order placement to final dispatch</li></ul>Required Qualifications &amp; Skills:<ul><li>Requirements:</li><li>Minimum Intermediate / Bachelor&rsquo;s degree preferred</li><li>1&ndash;2 years of experience in customer support or logistics (preferred)</li><li>Good English communication skills (especially for international calls)</li><li>Basic knowledge of shipping and logistics is a plus</li><li>Ability to handle pressure and manage multiple tasks</li><li>Strong problem-solving and coordination skills</li></ul>Preferred Skills:<ul><li>Familiarity with international shipping procedures.</li><li>Ability to handle multiple tasks efficiently.</li></ul>Pay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support & Dispatch Coordinator (International Operations)

Optimum Advisory

Title: Operation Executive Department: NVOCCRequirement: 01 CandidateEducation: Bachelor in BCOM or BBA / MBAExperience: Fresh or 2,3 years of experienceJoining: ASAPLocation: Gizri, CliftonResponbilities: <ul><li>Efficient and smooth handling and arrangement of shipments.</li><li>Approve bookings for container and freight pick up and ensure coordination for shipments.</li><li>Take responsibility for the shipment from its origin country until the shipment is delivered</li><li>Review signs-off shipping documents while ensuring completeness and accuracy.</li><li>Notify consignees, or customers of the arrival of freight, and arrange for delivery.</li><li>Ensure compliance with import/export regulations for all equipment and materials</li><li>Review and follow up on the documents, processes, and controls of freight payment and audit system and ensure all documents, processes, and controls are updated.</li><li>Obtaining, checking, and preparing documentation to meet customs and insurance requirements, packing specifications, and compliance with overseas countries' regulations and fiscal regimes.</li><li>Maintaining customer&rsquo;s focus at all times and answering customer&rsquo;s enquiries by attending Calls &amp; Emails using standard guidelines</li><li>Taking ownership of complaints and queries and proactively following through to resolution</li><li>Advise clients on transportation and payment methods.</li><li>Determine the method of shipment, and assist with the preparation of bills of lading, invoices, and other shipping documents.</li><li>Prepare to cost and billing sheet and keep supporting documents in a file</li><li>Update shipment details and events in the job tracker on time.</li><li>Ensure prompt and accurate declaration/information to carrier or consolidator.</li><li>Responsible for ensuring each shipment generates the maximum contribution to the company by keeping a constant focus on meeting the required service level at the lowest possible cost</li></ul>Pay: Rs65,000.00 - Rs75,000.00 per hourWork Location: In person

Operation Executive - NVOCC

Express Courier Link

Key Responsibilities1. Shipment Handling and Processing<ul><li>Receive, sort, and document incoming shipments.</li><li>Verify shipment details and ensure proper labeling and packaging.</li><li>Prepare shipments for dispatch, ensuring accuracy in documentation.</li></ul>2. Coordination and Communication<ul><li>Liaise with drivers, delivery personnel, and external stakeholders to ensure timely pick-up and delivery of shipments.</li><li>Communicate shipment statuses to relevant parties, including updates on delays or issues.</li><li>Coordinate with customs and regulatory authorities for international shipments.</li></ul>3. Inventory Management<ul><li>Track and manage inventory of packaging materials and supplies.</li><li>Ensure proper storage and handling of packages to avoid damage or loss.</li><li>Maintain accurate records of all shipments and inventory.</li></ul>4. Compliance and Documentation<ul><li>Ensure all shipments comply with international and local shipping regulations.</li><li>Accurately complete and file required shipping and customs documentation.</li><li>Adhere to company policies, including safety and security protocols.</li></ul>5. Customer Service Support<ul><li>Address customer inquiries regarding shipments, including tracking and delivery concerns.</li><li>Resolve customer complaints in a professional and timely manner.</li><li>Provide assistance to the customer service team as needed.</li></ul>6. Operational Efficiency<ul><li>Identify and suggest process improvements to enhance operational efficiency.</li><li>Support the implementation of new technologies or systems for better workflow management.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

experienced operation staff for logistics

Perfect Carft Pvt. LTD

Responsibilities:<ul><li>Manage and supervise Sea Freight operations (Import &amp; Export)</li><li>Coordinate with shipping lines, agents, and customers</li><li>Ensure timely execution of shipments and operational efficiency</li><li>Handle documentation, customs coordination, and shipment tracking</li><li>Maintain strong relationships with clients and international partners</li></ul>Required Skills:<ul><li>5&ndash;10 years of proven experience in Freight Forwarding Operations.</li><li>Strong knowledge of Sea Freight procedures.</li><li>Excellent coordination, communication, and problem-solving skills.</li><li>Ability to work independently and manage operational teams.</li><li>Minimum Bachelor&rsquo;s degree.</li></ul>Job Type: Full-timeWork Location: In person

Shipping Line Manager

CMA CGM

ID: 577007
 
Location: 
Karachi, PK
 
Sales Development Specialist Pakistan
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Job Overview: 
We are seeking a dynamic and highly motivated Sales Executive to join our sales team in a fast-paced shipping and logistics environment. You will work closely with the sales and operations teams to identify customer needs, provide tailored solutions, and drive customer satisfaction. Reporting to the Sales Manager, your main goal will be to optimize the loading capacity and available space on board of the vessels of which you are in charge.
 
Key Responsibilities: 
Client Acquisition & Relationship Management: 
Identify and target potential customers in the shipping and logistics sector.
 Generate leads, build relationships, and close sales with clients in diverse industries.
 Develop a deep understanding of clients' shipping needs and tailor proposals accordingly.
 Maintain strong relationships with existing customers to ensure repeat business and customer satisfaction.
 Plan and conduct commercial visit according to the commercial action plan and produce visit report.
 
Sales Strategy & Execution: 
Conduct market research to identify opportunities for new business and competitive trends.
 Develop and execute sales strategies to achieve or exceed sales targets and KPIs.
 Present shipping services and solutions to potential customers through meetings, calls, and presentations.
 Negotiate and finalize sales contracts and agreements with clients.
 
Sales Reporting & Documentation: 
Prepare accurate sales reports, forecasts, and updates for management on sales performance.
 Maintain detailed records of sales activities, customer interactions, and feedback in the respective systems.
 
Collaboration with Internal Teams: 
Coordinate with the operations and customer service teams to ensure smooth order processing and timely delivery of services.
 Work with Trade and marketing teams to develop promotional materials and campaigns.
 Participate in training programs to improve product knowledge and sales techniques.
 
Industry Networking: 
Represent the company at industry events, trade shows, and conferences to generate leads and maintain industry visibility.
 Stay updated on market trends, new shipping routes, and competitor offerings.
 
Qualification & Skills: 
Education: Bachelor’s degree in Business, Marketing, Logistics, or related field (preferred).
 
Experience: 
Minimum of 3 years of experience in sales, preferably within the shipping, logistics, or transportation industry.
 Proven track record of achieving sales targets and building strong customer relationships.
 Strong knowledge of shipping, logistics, transport services, port/ country regulations, legal and customs regulations and market practice.
 
Skills: 
Strong communication, negotiation, and presentation skills.
 Ability to understand customer needs and offer solutions that align with their objectives.
 Self-motivated, goal-oriented, and able to work independently.
 Good interpersonal skills, proactive thinking, customer service oriented, sales techniques knowledge, commercial relations, and analytical skills will enable you to succeed in your daily tasks.
 Fluency in English is a plus.
 
Come along on CMA CGM’s adventure !

Sales Development Specialist Pakistan

Explosion Services

Full job descriptionWe are hiring an experienced Freight Broker to join our growing logistics team. This is a full-time in-office position in the morning &amp; evening shift with 6 days a week. Candidates must have relevant freight brokerage experience.Responsibilities:<ul><li>Develop and manage relationships with shippers and carriers</li><li>Negotiate freight rates to maximize profit margins</li><li>Coordinate and track shipments from pickup to delivery</li><li>Handle load issues and provide timely updates</li><li>Maintain accurate records in TMS and load boards</li><li>Achieve monthly sales and performance targets</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of freight brokerage experience</li><li>Strong communication and negotiation skills</li><li>Knowledge of load boards (DAT, Truckstop, etc.)</li><li>Ability to work in a fast-paced office environment</li><li>Existing shipper/carrier network is a plus</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs80,000.00 per monthWork Location: In person

Freight Broker & Dispatcher

ID: 578931
 
Location: 
Karachi, PK
 
Customer Service Professional Pakistan
 
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
 
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
 Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.
 
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
 
Role Overview
 
The Customer Service Professional plays a key role in delivering exceptional customer experience by efficiently managing customer inquiries, requests, and concerns. This role requires clear communication of any service limitations, including costs, delays, or operational constraints, while building and maintaining strong client relationships.
 
Key Responsibilities
 
1. Customer Support & Guidance
 
Provide prompt and effective customer support through phone, email, and live chat.
 
Handle inquiries, concerns, and complaints in a professional and courteous manner.
 
Keep customers informed about the status and resolution of their requests.
 
Support booking teams, VIP/special desks, and stakeholders with guidance on processes, disputes, and customer profiles where applicable.
 
2. Product & Service Knowledge
 
Develop and maintain in-depth knowledge of company products and services.
 
Educate customers on product features, usage, and benefits.
 
Stay updated on new offerings, changes, and service updates.
 
Identify opportunities to promote relevant products and services during interactions.
 
3. Documentation & Reporting
 
Maintain accurate records of customer interactions, feedback, and resolutions.
 
Prepare regular reports (daily, weekly, monthly) and dashboards.
 
Update customer profiles and manage booking amendments as per company guidelines.
 
Monitor invoices, cancellations, and booking changes in compliance with corporate policies.
 
4. Customer Feedback & Insights
 
Collect and analyze customer feedback to identify improvement opportunities.
 
Share actionable insights with management to enhance service quality and customer satisfaction.
 
5. Cross-Functional Collaboration
 
Work closely with Sales, Marketing, Finance, Operations, and Product teams to resolve issues and improve service delivery.
 
6. Problem Resolution
 
Investigate and resolve customer complaints efficiently and effectively.
 
Collaborate with internal teams to implement solutions and ensure customer satisfaction.
 
7. Policy Compliance
 
Ensure adherence to company policies, procedures, and service standards.
 
Educate customers on relevant policies when required.
 
8. Continuous Improvement
 
Contribute to improving customer service processes and operational efficiency.
 
Proactively suggest and implement enhancements where applicable.
 
9. Brand Representation
 
Represent the company in a professional and positive manner.
 
Maintain a customer-centric approach in all interactions.
 
Qualifications & Profile
 
Bachelor’s degree required (Postgraduate qualification preferred).
 Prior experience in the shipping industry is an advantage.
 Strong communication and interpersonal skills (written and verbal English).
 Good understanding of shipping terminology, booking, invoicing, and customer service processes.
 Proactive mindset with strong problem-solving abilities.
 Proficiency in MS Office tools, especially Excel and PowerPoint.
 Knowledge of Bills of Lading, Delivery Orders, and general shipping procedures.
 
Core Competencies
 
Customer Service Orientation
 Attention to Detail & Documentation Accuracy
 Time Management & Organizational Skills
 Integrity & Confidentiality
 Team Collaboration
 
Come along on CMA CGM’s adventure !

Customer Service Professional Pakistan

Explore 84+ Shipping coordinator in Karachi this April. Find roles across top companies and apply now to boost your career.