lead technical program manager - site reliability engineering

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quality assurance engineer (virtual, full-time)

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infrastructure engineer iii Jobs in Jersey City

infrastructure engineer iii

lead software engineer Jobs in Jersey City

lead software engineer

lead technical program manager - site reliability engineering Jobs in Jersey City

principal software engineer – performance engineering Jobs in Jersey City

quality assurance engineer (virtual, full-time) Jobs in Jersey City

site reliability engineer

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Play a key role in ensuring system reliability at one of the world&rsquo;s most iconic and largest financial institutions.</p><p>
As a Site Reliability Engineer II at JPMorgan Chase within the Corporate and Investment Bank, you will use technology to solve business problems and leverage software engineering best practices as we strive towards excellence. This role often works independently to execute small to medium projects, but you&rsquo;ll also have the opportunity to collaborate with cross functional teams to continually improve your level of knowledge about JPMorgan Chase&rsquo;s business and relevant technologies.</p><p><b>
Job responsibilities</b></p><ul><li>
Executes small to medium projects independently with initial direction and eventually graduates to designing and delivering projects by yourself</li><li>
Develops, Tests, and debugs automated software deliverables for Applications, Systems, and or Infrastructures</li><li>
Leverages technology to solve business problems by writing high quality, maintainable, and robust code following best practices in software engineering</li><li>
Participates in triaging, examining, diagnosing, and resolving incidents and work with others to solve problems at their root</li><li>
Recognizes the toil within your role and proactively works towards eliminating it through either systems engineering or updating application code</li><li>
Understands observability patterns and strives to implement and improve service level indicators, objectives monitoring, and alerting solutions for optimal transparency and analysis</li><li>
Self-manages the effort split between operational work and engineering work</li><li>
Be part of the rotational support coverage as needed and Collaborates effectively with other team members.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Formal training or certification in software engineering concepts with 2+ years of applied experience.</li><li>
Ability to code in at least one programming language (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing , and software delivery.</li><li>
Proficient knowledge of one or more infrastructure components. (E.g. networking, cloud services , orchestration tools, containerized systems ,compute,Control M and storage systems)</li><li>
Familiar with site reliability concepts, principles, and practices</li><li>
Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others</li><li>
Familiarity with containers or a common Server OS such as Linux and Windows</li><li>
Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)</li><li>
Emerging knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform</li><li>
Emerging knowledge of common networking technologies</li><li>
Ability to work in a large, collaborative team and demonstrates the willingness to vocalize ideas with peers and managers</li><li>
Understanding of how to prioritize and adjust work plans to adapt to changes in assigned responsibilities and projects</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
General knowledge of financial services industry</li><li>
LoanIQ knowledge would be added advantage</li><li>
Experience with Agile and full software development life cycle discipline</li><li>
Eagerness to participate in learning opportunities to enhance one&rsquo;s effectiveness in executing day-to-day project activities</li><li>
Ability to demonstrate and apply existing and new system processes, methodologies, and skills to contribute to the development of systems</li><li>
Capable of working effectively within an Agile team</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Site Reliability Engineer II

<div><b>JOB DESCRIPTION</b><p><br>
As a Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team&rsquo;s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.</p><p><b>
J</b><b>ob responsibilities</b></p><ul><li>Lead SRE adoption across teams, balancing feature delivery with efficiency and system stability
</li><li>Partner with peers and senior stakeholders to align on reliability goals and make trade-offs that improve outcomes
</li><li>Set and track reliability and stability metrics, and use data to drive measurable improvements
</li><li>Build a continuous-improvement culture by collecting real-time feedback and turning it into customer-impacting changes
</li><li>Coordinate with other teams to share solutions and prevent duplicated work
</li><li>Run blameless, data-driven post-mortems and regular debriefs to turn incidents (and wins) into learning
</li><li>Coach and develop entry- to mid-level engineers through hands-on guidance and feedback
</li></ul><p></p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience
</li><li>Advanced SRE knowledge and a proven track record implementing SRE practices across application and platform teams (including avoiding common pitfalls)
</li><li>Experience leading technologists to resolve complex, firmwide technology issues
</li><li>Ability to influence team culture by championing innovation and change
</li><li>Experience hiring, developing, and recognizing talent
</li><li>Proficiency in at least one programming language, with preference for JavaScript, Go, or Python
</li><li>Hands-on experience with CI/CD tools (e.g., Jenkins, GitLab, Terraform)
</li><li>Experience with containers and orchestration (e.g., Docker, Kubernetes, ECS)
</li><li>Troubleshooting experience with common networking technologies and issues
</li><li>Strong fundamentals across modern architectures and observability, including GraphQL (schema design, federation/supergraph), event-driven systems (Kafka concepts like partitions/consumer groups, DLQs, replay), microservices patterns (API gateways/routers, CQRS/event sourcing), and end-to-end telemetry using OpenTelemetry (metrics/logs/traces)
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>Strong hands-on ability to code and troubleshoot, with solid data fluency</li></ul><p>
</p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Site Reliability Engineer III

<div><b>JOB DESCRIPTION</b><p><br>
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.<br>
</p><div><div>As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Enterprise technology, liquidity risk team, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team&rsquo;s strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
</div></div><div><p><b>Job responsibilities</b></p>
<ul><li>Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability</li>
<li>Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
</li><li>Drives the adoption of site reliability practices throughout the organization</li>
<li>Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics</li>
<li>Drives a culture of continual improvement and solicits real-time feedback to improve the customer&rsquo;s experience</li>
<li>Ensures your team collaborates with other teams within your group&rsquo;s specialization and avoids duplication of work where possible</li>
<li>Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes</li>
<li>Provides personalized coaching for entry to mid-level team members
</li><li>Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
</li></ul></div><div><p><b>Required qualifications, capabilities, and skills</b></p>
<ul><li>Formal training or certification on software engineering concepts and 5+ years applied experience</li>
<li>Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls</li>
<li>Experience leading technologists to manage and solve complex technological issues at a firmwide level</li>
<li>Ability to influence the team&rsquo;s culture by championing innovation and change for success</li>
<li>Experience hiring, developing, and recognizing talent</li>
<li>Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)</li>
<li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)</li>
<li>Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)</li>
<li>Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)</li>
<li>Experience with troubleshooting common networking technologies and issues</li>
</ul></div><div><p><b>Preferred qualifications, capabilities, and skills</b></p>
<ul><li><p><b>Ability to code and demonstrate data fluency</b></p></li>
</ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Senior Manager of Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.
</p><p>As a Lead Software Engineer at JPMorganChase within the Corporate - Risk Technology, you are an integral part of an agile Data Platform and Strategy Team driving the design, development, and delivery of advanced data engineering solutions and market-leading technology products. With a strong SRE mindset, you will champion reliability, scalability, and operational excellence across multiple technical domains, ensuring our systems are robust, secure, and resilient. You will lead critical technology initiatives, proactively address system reliability challenges, and foster a culture of continuous improvement and automation, supporting the firm&rsquo;s business objectives through innovative engineering leadership
</p><p><b>Job responsibilities</b>
</p><ul><li>Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
</li><li>Develops secure high-quality production code for data-intensive applications, and reviews and debugs code written by others
</li><li>Drives the implementation of SRE best practices, including automated monitoring, alerting, and self-healing mechanisms to ensure high availability and reliability of data platforms
</li><li>Leads root cause analysis and post-incident reviews, collaborating with other engineering team members to develop long-term solutions that prevent recurrence and improve system resiliency
</li><li>Mentors and guides other engineering team members in adopting SRE principles, fostering a culture of reliability, automation, and continuous improvement
</li><li>Collaborate with product, engineering, and operations teams to define and measure service level objectives (SLOs), service level indicators (SLIs), and error budgets
</li><li>Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
</li><li>Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
</li><li>Adds to team culture of diversity, opportunity, inclusion, and respect</li></ul><p><br>
</p><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li><p>Formal training or certification on software engineering concepts and 5+ years applied experience</p></li><li>
Proficiency in Engineering &amp; Architecture, AI/ML with hands-on experience in designing, implementing, testing, and ensuring the operational stability of large-scale enterprise data platforms and solutions
</li><li>Demonstrated expertise in applying SRE principles to drive reliability engineering, automation, and operational excellence within complex technical environment
</li><li>Deep understanding of distributed systems, cloud-native architectures, and large-scale data processing, with hands-on expertise in Java, Python, and big data technologies (e.g., Spark/PySpark, Databricks, Snowflake)
</li><li>Hands-on practical experience delivering system design, application development, testing, and operational stability
</li><li>Experience in developing, debugging, and maintaining code (preferably in a large corporate environment) with one or more modern programming languages and database querying languages with good overlap of application &amp; DB.
</li><li>Strong background in observability tools (e.g., Dynatrace, Splunk, Grafana), incident management, and performance optimization
</li><li>Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
</li></ul><p></p><p><b>Preferred qualifications, capabilities, and skills</b>
</p><ul><li>Proficiency in automation, continuous delivery methods and all aspects of the Software Development Life Cycle
</li><li>Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g. data engineering, cloud, artificial intelligence, machine learning, mobile, etc.)
</li><li>Experience with modern data technologies such as Databricks or Snowflake. Experience in large scale data processing, using micro services, API design, Kafka, Redis, MemCached, Observability (Dynatrace , Splunk, Grafana or similar), Orchestration (Airflow, Temporal)
</li><li>Knowledge of the financial services industry and their IT systems
</li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Lead Software Engineer| Risk Data Platform & Strategy

<div><b>JOB DESCRIPTION</b><p><br>
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.</p><div>
As a Lead Infrastructure Engineer at JPMorgan Chase within the Enterprise technology, employee platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.</div><div><p>
</p><div><div><b>Job responsibilities</b></div><ul><li><p>
Leverage your deep technical knowledge and proven problem-solving skills to tackle projects of large scope, making a significant impact on our users&rsquo; experience and the organization as a whole.</p></li><li><p>
Lead major initiatives involving one or more infrastructure engineering technologies, ensuring seamless execution and delivery at scale.</p></li><li><p>
Collaborate with other platform teams to design and implement transformative changes that resolve complex issues and modernize our technology processes, driving innovation across the organization.</p></li><li><p>
Execute innovative approaches for the design, development, and technical troubleshooting of highly complex problems, ensuring robust and effective outcomes.</p></li><li><p>
Carefully consider upstream and downstream data, systems, and technical impacts, providing expert guidance on mitigation strategies to safeguard business operations.</p></li><li><p>
Contribute to a team environment built on diversity, opportunity, inclusion, and respect, helping us grow stronger together</p></li></ul></div><div><div><b>
Required qualifications, capabilities, and skills</b></div><ul><li><div>
Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience.
</div></li><div></div><li><p>Deep expertise in Microsoft products, including SharePoint, Exchange, Exchange Online, Outlook, OneDrive, and Teams.</p></li><li><p>
Proven ability to perform under pressure and manage high-stakes incidents with composure and effectiveness.</p></li><li><p>
Advanced knowledge of at least one infrastructure technology and proficiency in scripting languages, especially PowerShell.</p></li><li><p>
A drive to expand your technical and cross-functional knowledge beyond your core product area.</p></li><li><div>
Outstanding communication skills and the ability to influence partner teams by presenting data-driven recommendations for feature prioritization</div><p>
</p></li></ul><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds'</p></li><li><p>
A collaborative spirit and willingness to support your colleagues.</p></li><li><p>
Ability to lead calls during major incidents, engaging the right experts to drive swift resolution.</p></li><li><p>
Familiarity with Site Reliability Engineering principles.</p></li><li><p>
Experience supporting applications on cloud infrastructure.</p></li><li><p>
Hands-on experience with Splunk for monitoring and troubleshooting</p></li></ul></div></div>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Software Engineer III

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li><li>
Dive deep to understand customer needs and specifically challenges related to site reliability and build a product roadmap that optimizes their experiences.</li><li>
Manage multiple, sometimes competing priorities.</li><li>
Work with product, design, engineering, and operation teams to deliver the next generation of products and solutions that JPMorgan Chase Consumer and Community banking can use for Site Reliability.</li><li>
Establish mechanisms across IT and Partners to improve the customer experience.</li><li>
Distill complex and ambiguous technical problems to their core elements.</li><li>
Develop recommendations based upon data.</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li><li>
Experience managing and driving programs across cross functional teams</li><li>
Experience operating autonomously across multiple teams, demonstrate critical thinking and thought leadership</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience running a Site reliability program for a large organization</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
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<b>ABOUT THE TEAM</b><br>
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Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div>

Lead Technical Program Manager - Site Reliability Engineering

<div><b>JOB DESCRIPTION</b><p><br>
You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorganChase within the Corporate Sector, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.</p><div><br>
</div><div><b>Job responsibilities</b></div><div><div>
</div><ul><li>Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications</li><li>
Resolves most nuances and determines appropriate escalation path</li><li>
Executes conventional approaches to build or break down technical problems</li><li>
Drives the daily activities supporting the standard capacity process applications</li><li>
Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses</li><li>
Considers upstream/downstream data and systems or technical implications</li><li>
Be accountable for making significant decisions for a project consisting of multiple technologies and applications</li><li>
Adds to team culture of diversity, opportunity, inclusion, and respect</li></ul><p>
</p></div><div><p><b>Required qualifications, capabilities, and skills</b></p><div>
</div><ul><li>Formal training or certification in Infrastructure Engineering concepts and 5+ years applied experience
</li><li>Extensive experience running on‑prem GemFire or comparable distributed caches/data grids at scale; hands‑on with locators, servers, regions, WAN gateways, client connectivity, rolling upgrades, and patching in controlled change processes.</li><li>
Production experience with Valkey/Redis (cluster mode, replication, persistence via RDB/AOF); capacity and performance management for low‑latency use cases .</li><li>
Strong Linux and networking skills, including tuning OS/network parameters (file descriptors, TCP keepalive, MTU, buffers) and understanding DNS and load balancing in enterprise environments.</li><li>
Experience designing dashboards/alerts in Splunk/Dynatrace or equivalent for JVM/GC, heap/off‑heap, queue depth, client connections, and WAN metrics; ability to partner across application and infrastructure teams to identify capacity risks and govern remediation.</li><li><p>
Experience tuning JVM/GC and GemFire heap/off‑heap memory models; troubleshooting region rebalancing, partitioning, and gateway queues for cross‑site replication.</p><p>
</p></li></ul><div><b>Preferred qualifications, capabilities, and skills</b></div></div><div>
</div><ul><li>TigerGraph: Production operations for TigerGraph clusters including schema design and GSQL optimization; controlled patching/rolling upgrades; monitoring and capacity management via enterprise observability; on‑call incident response, root‑cause analysis, and tuning for low‑latency SLAs.</li><li>
MongoDB: Administer replica sets and sharded clusters on‑prem with scaling and version upgrades through change governance; performance and resiliency via index/schema design, query plan analysis, server parameter tuning; robust backup/restore with PITR and DR runbooks; enterprise security hardening and integrated observability.</li><li>
MongoDB Atlas: Operate Atlas clusters with right‑sizing and autoscaling policies, multi‑region/global configurations, and maintenance within change controls; configure security and networking (private endpoints/peering, RBAC, API governance, encryption); implement cost/capacity guardrails; manage snapshots and point‑in‑time restore with periodic DR testing.<br>
</li></ul><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
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Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Infrastructure Engineer III

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