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spa manager washington dc

Equinox

<div><h1 class="jobSectionHeader">Spa Manager, Washington DC</h1>
Overview 
 
OUR STORY:
Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver.
OUR CODE:
We are passionate about high performance living and we practice what we preach &ndash; investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don&rsquo;t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what&rsquo;s new, what&rsquo;s now, what&rsquo;s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren&rsquo;t just a company; we&rsquo;re a community vested in each other&rsquo;s success. We value humility and a team approach at every level of the company.
If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you.
Job Description 
Equinox seeks a Spa Manager for its state-of-the-art locations in DC Metro!
The Spa Manager is a results oriented leader- energetic, creative, and enthusiastic. The Spa Manager makes a direct impact on a growing and dynamic organization.
The Spa Manager directs the staff at one of our Flagship locations to the highest level of customer service, total customer experience, and operational excellence.
Our philosophy embraces a well-rounded approach to results, where Spa constitutes an essential element of recovery. Our team is a collaboration of acclaimed holistic health professionals, influential specialists, and outstanding spa therapists that are selected from across the globe to create exclusive treatments to revive from the inside out. Our expert therapists provide signature massages to ensure members feel completely rejuvenated for future training. If it&rsquo;s relaxation you&rsquo;re after, our signature facials replenish the skin leaving a healthy glow.
RESPONSIBILITIES:<ul><li>
Hiring &amp; Training of Spa Desk Staff</li><li>
Scheduling Desk Staff</li><li>
Coaching of staff</li><li>
Service revenue goals
</li><li>Retail revenue goals
</li><li>Event planning
</li><li>Direct client outreach
</li><li>Direct client in-reach</li><li>
Product inventory</li></ul>
Qualifications 
<ul><li>
Customer Service experience</li><li>
Management experience and/or experience in Spa/Salon/Retail</li><li>
1-2 years Spa Experience</li><li>
Massage Therapy and/or Esthetics licensure and/or experience is a bonus</li></ul>
Pay Transparency: $60,000-$70,000 base and ability to earn bonus
Additional Information 
AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE:<ul><li>
We offer competitive salary, benefits, and industry leading commission opportunities for club employees</li><li>
Complimentary Club membership</li><li>
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop</li></ul>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at https://careers.equinox.com/
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.</div>

Spa Manager, Washington DC

Yudrio Inc

Job Title: Salesforce Project Manager Location: Washington, DC Metro Area (Hybrid &ndash; On-site as needed, up to 1 day per week) Employment Type: Full-Time Clearance Requirement: Ability to pass a Federal Background InvestigationWork Environment<ul><li>Hybrid schedule with on-site presence required as needed, up to once per week, based on client or project needs.</li><li>Position supports a federal contract and requires adherence to client site policies and security procedures.</li></ul>Position OverviewWe are seeking a Salesforce Project Manager to support the delivery of Salesforce initiatives for a federal government client. This role is responsible for managing day-to-day project activities, coordinating technical and functional teams, and ensuring successful delivery of Salesforce enhancements and releases.The ideal candidate has experience managing Salesforce projects in a federal environment and is comfortable working with government stakeholders in a structured, compliance-driven setting.Key ResponsibilitiesProject Management &amp; Delivery<ul><li>Manage the full project lifecycle for Salesforce initiatives, including planning, execution, monitoring, and closeout.</li><li>Develop and maintain project plans, schedules, and status reports.</li><li>Track scope, timeline, risks, issues, and dependencies to ensure successful delivery.</li><li>Support Agile, Scrum, or hybrid delivery methodologies.</li></ul>Salesforce Coordination<ul><li>Coordinate with Salesforce administrators, developers, business analysts, and architects to support system enhancements and releases.</li><li>Facilitate backlog grooming, sprint planning, and release coordination as applicable.</li><li>Ensure solutions align with business requirements and Salesforce best practices.</li></ul>Stakeholder Engagement<ul><li>Serve as a primary point of contact for project-level communication with federal stakeholders.</li><li>Provide regular project status updates, metrics, and briefings.</li><li>Gather and document business requirements and translate them into actionable tasks.</li></ul>Risk, Quality &amp; Compliance<ul><li>Identify and mitigate project risks and issues.</li><li>Ensure project documentation meets federal and contractual requirements.</li><li>Support audits, reporting, and performance tracking as required.</li><li>Maintain alignment with security, privacy, and governance standards.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree from an accredited institution.</li><li>Experience supporting a federal government client</li><li>Experience working in a federal contracting environment.</li><li>Ability to pass a Federal Background Investigation.</li><li>Willingness to work on-site in the Washington, DC area as needed, up to one (1) day per week.</li><li>5+ years of IT project management experience.</li><li>2+ years of experience managing Salesforce projects or enhancements.</li><li>Experience managing project schedules, risks, and stakeholder communications.</li><li>Strong organizational, communication, and problem-solving skills.</li></ul>Preferred Qualifications<ul><li>Salesforce certification (Administrator, Platform App Builder, or related).</li><li>PMP, CAPM, Certified Scrum Master (CSM), or other Agile certification.</li><li>Familiarity with federal compliance, security, or documentation requirements.</li></ul>Benefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Washington, DC 20265

Salesforce Project Manager

AC Hotel Washington DC

<div>We are pleased to announce a wonderful opportunity for Food and Beverage Supervisor. 
What will you be doing most days?
 Execute and oversee the setup of meeting spaces for banquet and catering events to ensure compliance with banquet event orders with optimal level of service, quality and hospitality.
 Work with and supervise kitchen staff on the timing of food preparation to ensure that meals are ready on time in accordance with specifications on the banquet event order, and are served in a visually appealing manner.
 Supervise and direct the prompt, efficient and friendly serving of all food and beverage for banquets and gallery.
 Work closely with the Sales Team to ensure clients are happy with all aspects of their events including room set up, F&amp;B service, A/V functions and food quality.
 Meet with the clients on the day of event to review the Banquet Event Order and any changes to ensure delivery of a quality product.
 Welcome guests and monitors the dining area during meal time to ensure adequate supplies, that guest needs are met, and supports the hotels overall hospitality image and objectives.
 Follow required sanitation procedures for food handling safety. Obtains and maintains any food handling certificates that may apply.
 Assist in ordering of food and beverage items as well as controlling of cost and waste.
 Assist with scheduling staff.
 Respond promptly and appropriately to any guest questions or concerns
 Assist in the selection, training and development of team members.
 Work quickly and independently to resolve operation issues when necessary, ensuring proper follow through with appropriate team members.
 Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service.
 Must be professional and hospitable at all times and maintain a professional appearance
 Assist with gallery host/front desk responsibilities as needed. 
What are the requirements for this position?
 You have the ability to pass certification tests required to meet health department and brand standards
 You have the ability to work well with others
 You have a customer focus including experience in anticipating guest needs and responding pleasantly and professionally in a variety of settings and situations
 You have strong listening skills to ensure accurate understanding of guest wishes
 You maintain composure to work effectively under pressure and to address and resolve guest problems or concerns
 You have the ability to execute food and beverage events and direct staff strategically to ensure successful events.
 You are approachable encourage effective communication with guests and fellow team members 
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time. 
Travel Requirements
This position would require little to no travel outside the property and surrounding area. 
Pay Scale: $17.97 - $40.48/hour
*Rate depends upon state/market and experience* 
This property is managed by OTO Development. 
About OTO Development
OTO Development is an industry-leading hotel development and management company. Partnering with the strongest brands in hospitality, OTO owns and operates a portfolio of upscale select service, extended stay, and lifestyle hotels in key markets across the United States. 
OTO has been honored as Developer of the Year by major brand partners multiple times while also earning accolades for outstanding guest service, operational excellence, community service, and sales, marketing, and revenue success. 
Our company provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more. 
Position: Food and Beverage Supervisor
Department: Food and Beverage
Hourly
Position Reports to: Food &amp; Beverage Manager 
Revised 6/11/25 
 
Brand: AC Hotel Washington DC
 
Address: 1112 19th Street NW Washington, DC - 20036
 
Property Description: Washington DC - DC0981D AC Hotel
 
Property Number: DC0981D</div>

Food and Beverage Supervisor

International Fresh Produce

<div>Position Summary

The International Fresh Produce Association is a global trade organization, recognized for its dynamism and influence, committed to creating a vibrant future for all and advancing the prosperity of the fruit, vegetable, and floral industries. As the foremost industry voice for members worldwide throughout the supply chain, IFPA collaborates with stakeholders, policymakers, and the media to shape policies that foster economic prosperity for our members, promote a fair and competitive global marketplace, and boost the consumption and purchase of fruits, vegetables, and flowers. 


The association is in search of a dynamic and experienced media leader for the position of Director, Communications, and Public Affairs. In this crucial role, the individual will play a key part in shaping and enhancing the organization's global image and advising leaders on intricate policy and regulatory landscapes. This position demands a combination of acumen and proactive measures to strategically plan, devise, and implement effective communication strategies, particularly focusing on U.S. and global government entities. The role involves close collaboration with leaders across the association to drive IFPA&rsquo;s policy positions and establish a compelling brand voice to increase positive awareness of the industry and IFPA members among key stakeholders. We are seeking a self-starter with curiosity, tenacity, policy expertise, media savviness, creativity, and a drive to achieve success for this exciting opportunity. 


Position Responsibilities

Strategic Policy Leadership (20 %)
<ul><li>Provide strategic counsel to the corporate communications and marketing teams on the policy issues, implications and recommendations leveraging communications and media</li>
<li>Work closely with the Government Relations, Food Safety and Regulatory and Science and Technology teams with ongoing issues affecting policy</li></ul> 


Media and Policy Relations (20%)
<ul>
<li>Develop and implement a comprehensive public affairs communications and media relations strategy to enhance the association&rsquo;s awareness, issues and visibility</li>
<li>Cultivate relationships with journalists, editors and media outlets to secure positive coverage</li>
<li>Manage external agency resources</li>
<li>Cultivate relationship to build the IFPA brand within Washington, DC circles</li></ul> 


Pitching and Writing (40 %)
<ul>
<li>Manage and measure association&rsquo;s government and issues communications program</li>
<li>Create and execute media pitches for government trade and consumer media related to policy issues</li>
<li>Proactively seek opportunities to drive the association&rsquo;s positions and narrative</li>
<li>Ensures appropriate metrics are being measured to capture association&rsquo;s media and messaging performance</li>
<li>Monitor policy stories and media landscape for proactive opportunities to leverage company thought leaders and positions</li>
<li>Ensure media experience and partnership with association is productive and positive</li></ul> 


Stakeholder Management and Execution (20%)
<ul>
<li>Collaborate with internal teams to develop and refine key policy messages</li>
<li>Craft compelling and clear communications including press releases, statements, quotes and talking points</li>
<li>Serve as lead press handler for IFPA members and Senior management during appearances, including testimony</li>
<li>Drive communications strategy to amplify the association&rsquo;s policy priorities and government relations advocacy efforts</li>
<li>Partner and align with marketing and communications functions to ensure a seamless and cohesive brand narrative; leverage IFPA research and experts to solidify expertise and value</li></ul> 


Miscellaneous Position Information

Knowledge, Skills &amp; Abilities
<ul>
<li>Bachelors degree required in Communications, Public Relations, English, Journalism or related field.</li>
<li>Masters Degree preferred</li>
<li>8 years of progressive experience with communications, media relations and leading a team</li>
<li>Experience working for a political office, agency or organization in Washington, DC strongly preferred</li>
<li>Experience working with Washington DC media strongly preferred</li>
<li>Strong Understanding of industry issues, US trade policy; basic understanding of the global trade landscape desired</li>
<li>Interest and understanding of government policy and political science strongly preferred</li>
<li>Familiarity with EU Government institutions, processes and policy landscape a plus</li>
<li>Proven track record of effective communications on policy issues and initiatives</li>
<li>Exceptional written and verbal communication skills</li>
<li>Strong interpersonal skills, media relationships and stakeholder engagement</li>
<li>Proactive, hands-off execution and innovative angles to stories and visibility</li>
<li>Drive for results and relentless pursuit to win</li>
<li>Ability to work effectively with diverse stakeholders including senior executives, association members and government offices</li>
<li>Effective agency management experience requires</li>
<li>Ability to learn quickly and prioritize information</li>
<li>Proven results with successful campaigns or policy victories</li>
<li>Knowledge and ability to deliver on standard and innovative PR tactics and best practices.</li>
<li>Ability to work in face-paced environment, under pressure and balance multiple priorities effectively</li>
<li>Located in the Washington DC metro area strongly preferred.</li>
<li>MS Office suite</li></ul> 


Measures for Success
<ul>
<li>Increase association influence in the Washington DC political landscape to champion the voice of the membership</li>
<li>Deliver on organizational communications metrics</li>
<li>Collaborate and contribute with internal team especially government relations and subject matter experience on execution of planning tactics</li></ul> 


Travel

Business related travel required on average 3-5_times per year.</div>

Director, Communications and Public Affairs

Everyone Home DC

Job Overview This job description provides a general guideline to the most common duties, responsibilities, and minimum requirements for this position. It is not all-inclusive and the actual position may vary as circumstances indicate or as determined by the organization. Working hours are primarily a day shift position but may require varied hours to include overtime, as business needs dictate. SUMMARY OF POSITION: Everyone Home DC&rsquo;s Family Homelessness Prevention Program (HPP) supports families at risk of experiencing homelessness through mediation, flexible financial assistance, and connections to community resources with the end goal of preventing a period of homelessness. The Housing Navigator and Benefits Specialist will work closely with families who enroll in HPP+ or Short Term Rental Assistance to help them locate units affordable to them and ensure a seamless connection to benefits if relocating outside Washington, DC. This new position within our Prevention Program will assist families with housing stabilization, including benefit linkages, landlord engagement, and housing searches, while also helping HPP+ families connect with supportive services in their new jurisdictions to promote successful relocations. This position must be filled by an individual who has a passion for social justice work, is a team player, and is committed to working with people to obtain and remain in stable housing.Principal Duties:● Work with families to select a unit that aligns with their family's needs and preferences, considering safety, access to transportation, health care, school, daycare, support systems, and employment opportunities.● Actively recruit and maintain a network of landlords in DC, Maryland, and Virginia who have suitable properties that meet the needs of a varying range of income levels, family size, and rental and credit histories.● Receive referrals from the Program Manager for families who opt to use the program's short-term rental assistance.● Work closely with families and prevention specialists to gather documents needed for housing applications and placement.● Assist with linkages to benefits, including Medicaid, SNAP, TANF, and WIC, in the jurisdiction in which they are signing a lease.● Work with landlords and case managers to address housing condition concerns, especially when the case manager flags serious maintenance or security concerns.● Conduct After Care Assessment following the family&rsquo;s relocation.● Ensure that payments and relocation documents are complete and uploaded in the appropriate database.● Input and maintain client data into Homeless Management Information System (HMIS) and other relevant databases.● Participate in all required internal and external meetings including weekly team meetings, bi-weekly staff meetings, and weekly supervision● Carries out all duties consistent with grant requirements and internal policies and procedures.● Participate in ongoing training and professional development opportunities.Secondary Duties: ● Provide administrative and program support in the following areas: intake, client wellness, community building, documentation, and special projects.● Participate in and attend ongoing training and professional development opportunities.● Other relevant duties as assigned.POSITION SPECIFICATIONS: Essential Training/Certifications: ● Minimum of a Bachelor's Degree in a relevant humanities, social science, business administration, social work, psychology, sociology, counseling, or related service/science disciplines● Degree requirements may be substituted for three (3) years of work experience in a social service and/or human service field, business administration, or experience involving engagement with landlords or property managers, in real estate, or conducting appropriate connections of individuals, especially those experiencing homelessness, to housing services.● One year of experience involving engagement with landlords or property managers, in real estate, or conducting appropriate connections of individuals, especially those experiencing homelessness, to housing services.● Individuals with lived experience are encouraged to apply.Essential Use of the Following Tools: ● Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS).● Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive● Proficiency with standard office equipment: phone system, copier/printer, fax, scanner● A valid driver&rsquo;s license and an insured motor vehicle are required for this position.Skills and Knowledge: ● Familiarity and knowledge of the social service providers and public benefits programs in DC, Maryland and Virginia is preferred● Excellent written and verbal communication skills.● Exceptional ability to multitask and excellent organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines.● Excellent case management skills with a proven track record of success.● Ability to maintain confidentiality of highly sensitive information, and demonstrated professionalism, reliability, and responsibility.● Bilingual English/Spanish speakers or Spanish-language written/verbal communication skills at a professional working proficiency are preferred but not required.Essential Competencies and Behaviors: ● Ability to work in a team-oriented environment as well as independently with minimal supervision.● Capacity to build relationships with clients, colleagues, and community members.● Demonstrated respect for diversity based on race, class, ethnicity, religion, gender, sexual orientation, and gender presentation, and ability to work with a highly diverse group of clients and colleagues.● Commitment to building your racial equity competencies and centering your role in an analysis and understanding of how race and power shape systems in our society and culture; Commitment to continuous learning, reflecting, and growing.● Ability to operate with a commitment to excellence, integrity, diplomacy, and camaraderie.Other requirements:● A valid driver&rsquo;s license and ownership of an insured and reliable motor vehicle. This position requires substantial driving.● Ability to pass background checks including FBI, MPD and home jurisdiction, Child and FamilyServices Agency Background Check in DC as well as your home state if they differ, National Sex Offender Registry, Alcohol, Drug and TB screening as required by the government contract.● Able to handle physically demanding work including lifting and carrying up to 25 lbs.Benefits Everyone Home DC&rsquo;s standard benefits for full-time staff include: excellent employer-paid single coverage health insurance; dental and vision insurance; 401k retirement plan with automatic 3% employer contribution from date of hire; employer-paid single coverage life insurance; short term disability; worker&rsquo;s compensation; family medical leave; bereavement leave; jury duty leave; Metro SmartBenefits; annual funds for professional development training; 13 paid holidays; and generous paid time off including the week between December 25th and January 2nd.Location This is a position based at Everyone Home DC&rsquo;s offices located at 415 2nd Street NE. In-person office and fieldwork are required up to 5 days per week, with some opportunities for hybrid work at home.Everyone Home DC values diversity in our workplace and encourages Black, Indigenous, People of Color, members of the LGBTQ2+ community and people with disabilities to apply.This position is available immediately. Applications will be reviewed on a rolling basis until the position is filled. Please send a cover letter, resume, and three professional references to jobs@everyonehomedc.org. Indicate &quot;Housing Navigator and Benefits Specialist &quot; in the subject line.Only complete applications will be accepted. No phone calls, please.Job Type: Full-timePay: $55,000.00 - $58,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>human service field: 3 years (Required)</li></ul>Security clearance:<ul><li>Confidential (Required)</li></ul>Ability to Commute:<ul><li>Washington, DC 20002 (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: Hybrid remote in Washington, DC 20002

Housing Navigator & Benefits Specialist, Homelessness Prevention Program

Washington Global Public Charter School

Why Washington Global?At Washington Global, we are focused on motivating our students to become the best global citizens they can be. We are a 2023 National Blue Ribbon School, and are a highly-regarded, small charter school that provides many learning opportunities, including an internationally-based cultural and academic curriculum, project-based learning, service learning, and a variety of electives and after school programming. Our program enables our students to become well-rounded and engaged in what is happening in, and beyond, our school and community. We offer small class sizes (with an even smaller student to teacher ratio), a 2:1 laptop program, and a focus on technology in our school programming.Our entire staff is committed to our school community. Employees at Washington Global have the opportunity to grow and learn alongside a small, close-knit staff of teachers, mentor teachers, instructional coaches, administrators, and operations staff. We offer comprehensive professional development opportunities and support from experienced instructional coaches and mentor teachers to ensure that our faculty grows professionally.The PositionThe After School Academic Program Assistant is responsible for monitoring students in tutoring groups, clubs and activities, as well as providing tutoring sessions, among other duties.If this position is an ideal fit for your skill set, apply today!Health and SafetyWashington Global values the safety of our employees, students, and families. In support of these values, if you are selected for this job you must adhere to all of Washington Global&rsquo;s health and safety protocols. This includes being fully vaccinated against COVID-19, unless you are granted an exemption for bona fide medical reasons or a sincerely held religious belief. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with Washington Global.Washington Global is an Equal Opportunity Employer, and is a drug-free workplace. Salary is competitive and is commensurate with experience. WGLO provides a comprehensive benefits package, including medical, dental, vision, 401k, long-term disability, and staff preference when enrolling their child(ren) into Washington Global.Job Type: Part-timePay: $26.13 per hourExpected hours: 15.75 per weekBenefits:<ul><li>Employee assistance program</li></ul>Application Question(s):<ul><li>Are you available Monday, Tuesday, Thursday and Friday from 3:30pm to 6:00pm, and Wednesday from 2:15pm to 6pm?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Ability to Commute:<ul><li>Washington, DC 20024 (Required)</li></ul>Work Location: In person

After School Academic Program Assistant/Tutor- SY 25-26

General Dynamics Information Technology

<div><div><div>Your Impact
Own your opportunity to serve as a critical component of our nation&rsquo;s safety and security. Make an impact by using your expertise to protect our country from threats.
Job Description<div>
GDIT is seeking a Help Desk Specialist for 24x7x365 service desk support for a Federal customer in Washington, DC. This position is under an IT modernization and sustainment program within a component agency of the Department of Homeland Security (DHS). This position will report directly to the Service Desk Manager or a Shift Lead. In order to more effectively achieve its mission objectives, the component agency must provide technical support to end users to ensure systems are operating with optimal performance, security, and usability. The candidate will conduct all necessary technical Service Desk support activities to ensure systems are strong, robust, and perform up to standard.
The work shift is Wednesday - Sunday, 3:00pm -1130pm and candidate must be onsite
The work location is near Gallery Place Metro station or Metro Center in Washington, DC.
 HOW JOB TITLE WILL MAKE AN IMPACT<ul><li>
The Help Desk Specialist will: Provide user support and customer service on company supported computer applications and platforms, use a ticketing system (ServiceNow) to document and create all incoming Incident and Service Requests, troubleshoot issues and advise on appropriate action, ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure, respond to user requests via phone and email.</li></ul>
 WHAT YOU&rsquo;LL NEED TO SUCCEED<ul><li>
The applicant must have a technical background</li><li>
Experience working on service desk teams supporting IT services (Desired)</li><li>
Experience in working with a ticketing system, such as Remedy, SCSM, ServiceNow, etc&hellip; (Desired)</li><li>
The ability to resolve technical and other types of issues with little oversight</li><li>
Strong oral and written communications skills</li><li>
Technical certifications (Desired)</li><li>
3 years relevant experience with an Associates degree or in lieu of a degree is acceptable</li><li>
Technical degree preferred</li><li>
Contract requires US Citizenship and the candidate must be able to obtain a public trust.</li></ul>
GDIT IS YOUR PLACE:<ul><li>
401K with company match</li><li>
Comprehensive health and wellness packages</li><li>
Internal mobility team dedicated to helping you own your career</li><li>
Professional growth opportunities including paid education and certifications</li><li>
Cutting-edge technology you can learn from</li><li>
Rest and recharge with paid vacation and holidays</li></ul>
</div></div><div><div><div>Work Requirements</div></div><div></div><div><div>
Years of Experience<div>
4 + years of related experience</div><ul><li>may vary based on technical training, certification(s), or degree</li></ul></div><div></div><div>
Certification
Azure Fundamentals (AZ-900) - Microsoft - Microsoft
CompTIA - Security+ - CompTIA - CompTIA
ITIL Foundation - ITIL - ITIL</div><div></div><div>
Travel Required<div>
None</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div>
Salary and Benefit Information<div>
The likely hourly rate for this position is between $25.63 - $28.75. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. 
View information about benefits and our total rewards program.</div>
About Our Work<div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</div></div></div>

Help Desk Technical Support - Shift Wednesday - Sunday, 3:00pm -11:30pm- US Citizenship required

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