warehouse operations manager

sr operations manager aircraft detailing

Insight Global

<div>
 <p>
  <strong>
   Senior Operations Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Type:
  </strong>
  Perm / Full-time
 </p>
 <p>
  <strong>
   Worksite Location:
  </strong>
  Onsite in McCook, IL (southwest of Chicago)
 </p>
 <p>
  <strong>
   Salary:
  </strong>
  110,000 - 130,000
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Shift:
  </strong>
 </p>
 <ul>
  <li>
   Weekend Day Shift, Friday - Sun, 5:30-6pm
  </li>
  <li>
   Mon-Friday 6-5pm
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   JOB DESCRIPTION
  </strong>
 </p>
 <p>
  Insight Global is seeking an Sr. Operations Manager for one of their premier clients in the McCook, IL area. This Sr. Operations manager will be helping standing up a new 1 million square foot warehouse for one of the customers largest clients. This ideal person will have previous experience supporting 3 PL clients. He/she will need to have experience with P&amp;L and also keeping track of inventory. This role will require to meet with Director of Operations day to provide warehouse updates but also require the employee to work on the floor. The ideal employee will have experience running a warehouse with 100+ employees.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   REQUIRED SKILLS AND EXPERIENCE
  </strong>
 </p>
 <p>
  &bull;10+ years of experience in a Operations Management role
 </p>
 <p>
  &bull;In previous roles have experience with P&amp;L
 </p>
 <p>
  &bull;Experience supporting 3PL warehouses &amp; management of inventory
 </p>
 <p>
  &bull;Comfortable meeting with the customers client daily Experience tracking KPI and Metrics
 </p>
</div>


Warehouse Operations Manager

NORC at the University of Chicago

<div><div><div><div><div><b>JOB SUMMARY:</b></div>
<div>
<div><p>NORC at the University of Chicago is seeking a creative, collaborative, and strategically minded Video &amp; Animation Producer to help bring our stories to life across digital, social, and event-based channels. This role combines strong production and motion design skills with an understanding of how video and animation support communication goals and engage target audiences. The ideal candidate is both a skilled creator and a thoughtful partner who can contribute to concept development, visual storytelling, and content planning.</p>
<p>
This position is well suited for someone at the beginning of their professional career who is eager to grow their skills in a collaborative, fast-paced environment and learn from experienced creative and communications professionals. Candidates should be curious about emerging trends, including the use of artificial intelligence and new technologies, and excited to explore innovative ways to conceptualize, produce, and optimize content for platforms such as YouTube, LinkedIn, and Instagram.</p>
<p>
This is a hands-on role that rewards initiative, curiosity, and a sharp eye. You&rsquo;ll have real ownership over work that matters, and the opportunity to grow alongside a team that values both creativity and precision.</p>
<p><i>
Please note: This is a hybrid position with a minimum of 6 days per month in the office.</i></p></div><br>
</div>
</div><br>
<div><div><b>DEPARTMENT: Strategic Communications</b></div>
<div>
<div><p>Strategic Communications supports the entire NORC organization with expertise in corporate communications and creative services, external affairs, internal communications, and project-level communications.</p>
<p>
We help promote NORC to the public: we work with members of the press to publicize our research projects and our expertise; we support external events where NORC experts present or speak; we lead and support staff communications and engagement; we maintain the external NORC website, www.norc.org; and we manage NORC&rsquo;s social media presence.</p></div><br>
</div>
</div><br>
<div><div><b>RESPONSIBILITIES:</b></div>
<div>
<p><b>Creative &amp; Production</b></p>
<ul>
<li>Demonstrate strong proficiency in video and animation production, with a commitment to continuously developing creative and technical skills.</li>
<li>Conceptualize and storyboard original ideas, and effectively execute projects based on direction or storyboards provided by the Creative and Communications teams.</li>
<li>Serve as a creative partner by contributing ideas that enhance project vision while collaborating closely with the Sr. Design Manager and Strategic Communications team.</li>
<li>Animate vector-based graphics to create engaging visuals, including typography, data visualizations, character animation, and motion graphics.</li>
<li>Produce innovative and compelling video and animation content for events, web, mobile, and social media, tailoring content to platform-specific formats and audience behaviors.</li>
<li>Assist on video shoots and support production logistics as needed.</li>
</ul>
<p><b>Technology &amp; Innovation</b></p>
<ul>
<li>Use emerging tools&mdash;including AI-assisted workflows&mdash;to support ideation, concept development, editing, and motion design while maintaining high creative and ethical standards.</li>
<li>Stay current with production technologies, visual trends, and evolving storytelling formats to improve creative impact and efficiency.</li>
<li>Maintain a high level of technical proficiency in shooting, editing, and post-production, including video and audio recording equipment, lighting, graphics manipulation, file compression, and related tools.</li>
<li>Support the management, maintenance, repair, and procurement of department production and audio equipment.</li>
</ul>
<p><b>Collaboration &amp; Communication</b></p>
<ul>
<li>Translate communication objectives and audience insights into effective video and animation concepts that support campaign and organizational goals.</li>
<li>Work collaboratively with Strategic Communications staff and other stakeholders to ensure content aligns with messaging, brand standards, and audience needs.</li>
<li>Provide recommendations and creative input to the Sr. Design Manager during project planning and execution.</li>
<li>Demonstrate excellent written and verbal communication skills and a strong client-service orientation.</li>
<li>Receive and apply constructive feedback to strengthen creative and technical skills.</li>
</ul>
<p><b>Project &amp; Content Management</b></p>
<ul>
<li>Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.</li>
<li>Support projects from concept to completion, including participation in client meetings, creative execution, and tracking time and costs, with guidance from senior team members.</li>
<li>Use performance insights and feedback to refine and improve future video and animation projects.</li>
<li>Ensure content aligns with accessibility best practices, storytelling, and organizational brand guidelines.</li>
<li>Contribute ideas for new formats, storytelling approaches, and long-term video and motion initiatives.</li>
</ul>
</div></div><br>
<div><div><b>REQUIRED SKILLS:</b></div>
<div><ul><li>Bachelor&rsquo;s degree or commensurate experience in a relevant field.</li>
<li>3+ years demonstrated experience in video and animation production through internships, academic projects, freelance work, or early professional roles, supported by a strong portfolio or reel.</li>
<li>Editing and post-production skills, with proficiency in software such as Adobe Premiere, Adobe Photoshop, Adobe After Effects, and Adobe Illustrator.</li>
<li>High level of creativity, attention to detail, and visual composition.</li>
<li>Strong ability to work independently and collaboratively in a fast-paced environment.</li>
<li>Excellent organizational, problem-solving, and time-management skills.</li>
</ul>
<p><b>Preferred Qualifications</b></p>
<ul>
<li>Graphic design experience and familiarity with design software such as Adobe InDesign.</li>
<li>Experience creating short-form or social-first video content.</li>
<li>Familiarity with video performance metrics, analytics, and content optimization.</li>
<li>Experience working with freelancers, agencies, or external production partners.</li>
<li>Familiarity with social science or policy research and translating complex scientific concepts to broader audiences</li>
</ul>
<p></p><p><b>Career Growth</b></p>
<p>
This position offers opportunities to expand skills in motion design, storytelling, content strategy, artificial intelligence&ndash;supported creative workflows, and emerging technologies while building a strong portfolio in a collaborative team environment.</p>
<p></p>
<p><b>Application Requirements</b></p>
<p>
In addition to a resume and cover letter, candidates must submit a video reel or portfolio of creative work to be considered for this position.</p></div><br>
</div><br>
<div><div><b>SALARY AND BENEFITS:</b></div>
<div>
<div><p>The pay range for this position is $77,000 - $90,000.</p>
</div>
<div><p>This position is classified as regular. Regular staff are eligible for NORC&rsquo;s comprehensive benefits program. Benefits include, but are not limited to:</p>
</div>
<div><div><ul><li><p>Generously subsidized health insurance, effective on the first day of employment</p>
</li>
<li><p>Dental and vision insurance</p>
</li>
<li><p>A defined contribution retirement program, along with a separate voluntary 403(b) retirement program</p>
</li>
<li><p>Group life insurance, long-term and short-term disability insurance</p>
</li>
<li><p>Benefits that promote work/life balance, including generous paid time off, holidays; paid parental leave, bereavement leave, tuition assistance, and an Employee Assistance Program (EAP).</p>
</li>
</ul></div></div><div><p><i>NORC is committed to equity and transparency in its pay practices. We publish salary ranges and benefit information for every job. The listed hiring range reflects what we, in good faith, expect to pay at the time of posting, though actual compensation may vary and may be adjusted over time. A candidate&rsquo;s placement within the range depends on factors such as competencies, education, qualifications, experience, skills, performance, and organizational needs.<br>
</i></p></div></div></div><br>
<div><div><b>WHAT WE DO:</b></div>
<div>
<p>NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.</p></div><br>
</div><br>
<div><div><b>WHO WE ARE:</b></div>
<div>
<p>For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we&rsquo;re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.</p></div><br>
</div><br>
<div><div><b>EEO STATEMENT:</b></div>
<div>
<p>NORC is an equal opportunity employer. NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.</p>
<p>
#LI-MS1</p></div></div></div></div></div><p></p>

Video & Animation Producer, Strategic Communications - Hybrid Chicago Loop

Morrison Healthcare

<div><p><b>Salary: </b><b>75,000 - 80,000 / year based on experience</b></p><p><b>
Other Forms of Compensation:</b> Flexible Paid Time Off, Benefits, 401K, Training</p><p><b>
Pay Grade: [[payGrade_obj]]</b></p><p></p><p><b><br>
Morrison Healthcare</b>,<b> </b>a Compass Healthcare company, is a leader in healthcare food and nutrition services company, serving more than 1,000 hospitals and healthcare systems across the country. With more than 31,000 associates nationwide, Morrison uses the <i>Power of Food</i> to create personalized dining experiences for patients and in their caf&eacute;s to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation&rsquo;s largest health systems for more than 70 years, and it leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Since 2012, Morrison has been recognized as one of Modern Healthcare&rsquo;s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves more than 600M meals annually.</p><div><div><div><h2 class="jobSectionHeader"><b>
Job Summary</b></h2>
</div><div><div><p>As a <b>Bench Patient Services Manager</b>, you will provide flexible, system‑wide support across an 8‑hospital acute care network. You will step into Patient Services leadership roles as needed to ensure smooth operations, strong patient satisfaction results, and seamless coordination between Food &amp; Nutrition Services, Clinical Nutrition, and Nursing. This role is ideal for a proactive, service‑focused leader who thrives in dynamic environments and enjoys supporting multiple facilities.</p><p>
Bench leaders play a critical role in stabilizing operations, supporting transitions, training teams, and ensuring consistent patient meal service across the system&mdash;including diet compliance, meal accuracy, service recovery, and patient experience initiatives.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li>
Assess and support patient foodservice operations at multiple hospitals based on patient population, clinical direction, and facility needs.</li><li>
Hire, train, coach, and develop patient services team members across supported locations.</li><li>
Ensure compliance with dietary restrictions and modified diets while meeting patient preferences within diet order guidelines.</li><li>
Help patient services teams achieve or exceed patient satisfaction goals through high‑quality service, accuracy, and responsiveness.</li><li>
Ensure compliance with all federal, state, and accrediting‑agency regulations, including HIPAA, confidentiality standards, and patient rights policies.</li><li>
Participate in&mdash;and at times lead&mdash;patient satisfaction initiatives, departmental meetings, and facility‑wide Quality Assurance/Performance Improvement (QAPI) programs.</li><li>
Support tray assembly, delivery, call center/diet office functions, and bedside service workflows depending on facility needs.</li><li>
Serve as an operational stabilizer during leadership vacancies, new program rollouts, audits, or periods of increased volume.</li></ul><p></p><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><ul><li>
Associate degree with one (1) year of foodservice experience <b>or</b> bachelor&rsquo;s degree in food service management, nutrition, or a related field.</li><li>
Certified Dietary Manager (CDM), Dietetic Technician Registered (DTR), or Registered Dietitian (RD/RDN) preferred.</li><li>
At least one year of foodservice management experience, preferably in an acute care environment.</li><li>
ServSafe&reg; certification desirable.</li><li>
Strong computer skills, including Microsoft Office, EMR systems, and diet office/foodservice software platforms.</li><li>
Strong communication, leadership, and customer‑service skills.</li></ul></div></div></div></div><p><b>
Apply to Morrison Healthcare today!</b></p><p><i>
Morrison Healthcare is a member of Compass Group USA</i></p><p><b>
Click here to Learn More about the Compass Story</b></p><p></p><p><b><br>
Associates at Morrison Healthcare are offered many fantastic benefits.</b></p><br>
<p></p><ul><li>
Medical</li><li>
Dental</li><li>
Vision</li><li>
Life Insurance/ AD</li><li>
Disability Insurance</li><li>
Retirement Plan</li><li>
Flexible Time Off</li><li>
Paid Parental Leave</li><li>
Holiday Time Off (varies by site/state)</li><li>
Personal Leave</li><li>
Associate Shopping Program</li><li>
Health and Wellness Programs</li><li>
Discount Marketplace</li><li>
Identity Theft Protection</li><li>
Pet Insurance</li><li>
Commuter Benefits</li><li>
Employee Assistance Program</li><li>
Flexible Spending Accounts (FSAs)</li></ul><p></p><p><br>
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.</p><p>
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf</p><p><b>
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.</b></p><p><b>
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles&rsquo; Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.</b></p><p></p><p><b><br>
Certain positions may require Florida Level 2 background screening. Details: </b><b>https://info.flclearinghouse.com/</b></p><p></p><p><b><br>
Applications are accepted on an ongoing basis.</b></p><p><b>
Morrison Healthcare maintains a drug-free workplace.</b></p><p></p><p><b><br>
Req ID:</b> 1516208</p><p>
Morrison Healthcare</p><p>
AMY S MILLER</p><p>
[[req_classification]]</p></div>

PATIENT FOOD SERVICES MANAGER - BENCH

Lumata Health, Inc.

<div>Description:
<p>
Position: Care Coach - Welcome Team (Remote - Work From Home COA)</p><p>
Job Type: Non-exempt - Full-time</p><p>
Schedule: Monday to Friday</p><p>
Pay Range: $21-24.50 Hourly</p><p>
Reports to: Sr Care Coach Team Lead</p><p>
This role is 100% remote with no face-to-face contact with patients. We have a &ldquo;remote first&rdquo; environment and are proud to have team members located nationally.</p><p><b>
Summary</b></p><p>
The Welcome Team serves as the first point of contact for newly enrolled patients. This role is responsible for delivering a warm, empathetic, and structured onboarding experience designed to build early trust, set expectations, and establish a strong care foundation. Your primary goal will be to ensure that patients receive high-quality care and build rapport at the start of their journey. Top candidates must have the ability to complete the estimated patients per day outlined by leadership, providing encouragement, empathy, and support. This includes meeting established goals, metrics, and expectations outlined for patient caseload management.</p><p><b>
Essential Functions</b></p><ul><li>
Conduct high quality onboarding calls</li><li>
Engage the patient to reduce the risk of churn and increase retention through patient buy-in.</li><li>
Guide patients through the purpose and benefits of the Lumata program</li><li>
Perform initial assessments, identifying barriers and any patient specific needs</li><li>
Document engagements in alignment with compliance and quality standards</li><li>
Reinforce the team-based care model, preparing patients for ongoing support from their assigned Head Care Coach</li><li>
Collaborate with Enrollment Specialists to ensure smooth handoff post-enrollment</li><li>
Communicate Welcome Team barriers, challenges and opportunities to leadership and ensure the best patient experience.</li><li>
Build and maintain positive rapport with patients for the months, providing the best customer experience and ensure a seamless transition to the Head Care Coach.</li><li>
Collaborate with Welcome team leadership to develop new ideas and approaches to meet patient and program needs</li><li>
Assist in identifying best practices, inefficiencies, operational and communication barriers, and implement solutions to streamline workflows.</li></ul>
Requirements:
<p><b>
Education and Experience</b></p><ul><li>
Minimum of six months, experience of Care Coaching at Lumata Health, one year preferred</li><li>
Certified Ophthalmic Technician (COA) or Certified Ophthalmic Technician (COT/COMT) required</li><li>
Meeting performance expectations in current role</li></ul><p><b>
Skills</b></p><p><b>
Required:</b></p><ul><li>
Demonstrated excellence in patient engagement and care coordination</li><li>
Positive audit performance and adherence to quality documentation standards</li><li>
Advanced skills in customer service, building rapport and active listening.</li><li>
Ability to manage difficult conversations with empathy and professionalism</li><li>
Strong written and verbal communication skills</li><li>
Proficient with Electronic Medical Record (EMR) systems, preferred</li><li>
Must have the ability to balance patient care responsibilities with program-building tasks.</li><li>
Passion for helping others and a genuine desire to improve patient outcomes and experiences.</li></ul><p><b>
Preferred:</b></p><ul><li>
Strong ability to develop new ideas and approaches for program needs</li><li>
Ability to assist in identifying best practices, inefficiencies, operational and communication barriers, and implement solutions to streamline workflows.</li><li>
Ability to adjust to changing circumstances or feedback during program development.</li></ul><p><b>
Physical requirements</b></p><ul><li>
Must have a home office that is secure and free of distractions (HIPAA-compliant workspace)</li><li>
Prolonged periods of sitting at a desk and working on a computer</li><li>
Must be able to hear, speak, call and virtually meet</li><li>
Must be able to communicate both verbally and in writing</li></ul><p><b>
Who we&rsquo;re looking for:</b></p><ul><li>
Mission driven</li><li>
Curious</li><li>
Loves learning and developing skills</li><li>
Team player (though we understand you need focus time, too)</li></ul><p><b>
Work Environment</b></p><p>
In order to perform the essential functions of this job, you must have a dedicated remote workspace, and a wireless connection with a minimum of 50 Mbps of download speed and 10 Mbps of upload speed of dedicated internet bandwidth for each person working from home; the workspace is private and has low to no noise level as you will be on phone calls with patients. It is very important that your workspace is HIPAA compliant; your company issued laptop/pc must maintain visibility that only you can access as you'll be handling patient data. You are also expected to have your camera on during virtual meetings, therefore, you must be in a designated workspace/room for privacy.</p><p></p><p><i><br>
The above statements are intended to describe the essential functions of the job being performed by the employees assigned to this classification. The duties and responsibilities listed are not to be construed as an exhaustive list of all duties, responsibilities and skills required. All employees may be required to perform duties outside their normal responsibilities from time to time, as needed. With the evolution of the organization and this role, the responsibilities of this position may change at any time.</i></p><p><b>
Benefits</b></p><p>
At Lumata Health, we know you are more than just an employee. As we grow, so will our benefits package. We hope you&rsquo;ll be a part of that growth!</p><ul><li>
Medical, Dental and Vision</li><li>
Paid time off</li><li>
Parental leave</li><li>
... more additional benefits</li></ul><p><b>
Our Culture</b></p><p>
At Lumata, we foster a dynamic, inclusive, and supportive remote work environment. We prioritize trust, collaboration, and continuous learning, ensuring a healthy work-life balance.</p><p><b>
Collaboration:</b> Stay connected through regular team meetings and open communication.</p><p><b>
Inclusivity:</b> A diverse team where everyone feels welcome and valued.</p><p><b>
Fun Culture:</b> Engage in chats centered around health, wellness, celebrations, and more.</p><p><b>
Recognition:</b> Regular feedback, performance incentives, and growth opportunities.</p><p>
Join Lumata and be part of a forward-thinking, remote-first team where your contributions make a difference, and your well-being is prioritized.</p><p>
We are an equal opportunity employer that values diversity at all levels. All individuals are encouraged to apply. If you need assistance or an accommodation due to a disability, you may contact us at: hr@lumatahealth.com (no unsolicited resumes please). Applicants must submit an application with Lumata Health to be considered for the position.</p><p><b>
Important Notice:</b></p><p>
This position does not require a credit report or the submission of any financial information during the application process. Official communications regarding applications and positions will only be sent from an email address ending in <b>@</b><b>lumatahealth.com</b>. If you receive any communication about your application from an email not ending in <b>@</b><b>lumatahealth.com</b>, it is fraudulent. Below are some website options where you can report such activity: consumerfinance.gov, reportfraud.ftc.gov, ic3.gov, https://www.usa.gov/where-report-scams</p><p><i>
Please be advised that Lumata Health only accepts resumes for compensation from agencies that have a signed agreement with Lumata Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Lumata Health. In the absence of a signed Recruitment Services Agreement, we will not consider, or agree to, payment of any referral compensation or recruiter fee. In the event that a recruiter or agency submits a resume or candidate without a previously signed agreement, we explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.</i></p><p>
Disclaimer:<br>
This job description is subject to change based on business needs, advancements in regulations, and workflow adjustments. Continuous review and adjustments will be made to ensure alignment with the company's goals and objectives.</p></div>

Welcome Team Care Coach (Remote - Work From Home COA)

Heartland Alliance

<div><div><b>Title:</b> Participant Engagement Supervisor</div><div><b>
Department:</b> Primary Care</div><div><b>
Shift:</b> FT/ 8:30AM - 5:00PM CST / M-F</div><div><b>
Location</b>: 4009 N Broadway Chicago, IL 60613 and 5501 S Halsted Chicago IL 60621.</div><div></div><div><b><br>
Heartland Alliance Health&rsquo;s (HAH)</b> mission is to transform healthcare for the most vulnerable &ndash; particularly people experiencing homelessness, mental illness or addictions, or struggling with multiple chronic illnesses &ndash; improving health for all and the well-being of our community.</div><div></div><p><br>
Under the general guidance of the Manager, Health Center, the Participant Engagement Supervisor provides support to Heartland Alliance Health&rsquo;s Health Centers and Shelter Based Care Programs, with focus on support operations to enhance participants&rsquo; access to health care and other services within Heartland Alliance Health through supervision, auditing, reporting and data collection and management. The Participant Engagement Supervisor leverages industry knowledge and best practices to promote the mission and vision of Heartland Alliance Health and the institution. Supports culture development and management efforts.</p><p><b>
Essential Functions:</b></p><p><b>
Duties/Responsibilities:</b></p><ul><li>
Provides supervision of assigned staff including hiring, supervision meetings, reviewing e-time and ensuring time-off policies are enforced.</li><li>
Ensures Participant Engagement Specialist are at their appointed scheduled locations and rearranges staff as needed to provide adequate coverage.</li><li>
Ensures timely and applicable training and competency enhancement of incoming and current Participant Engagement Specialists as well as other staff as assigned to ensure accuracy of workflow and data input.</li><li>
Completes audits to assess the quality and accuracy of program/participant data of the PES team members</li><li>
 Assists with writing and implementing Standard Operating Procedures (SOP) related to position workflows.</li><li>
Provides administrative support with provider schedules.</li><li>
Generates daily and/or weekly reports of collection data for the Participant Engagement Specialists.</li><li>
Greeting participants visiting the facility, completing registration, answering questions and assist filling out any necessary documents.</li><li>
Assists in answer incoming and makes outgoing phone calls to schedule and remind participants of appointments while ensuring other calls are routed to appropriate person/program in a timely manner.</li><li>
Ensures participant satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.</li><li>
Educates participants regarding their patient responsibilities, services, sliding fee scale, patient rights, grievance policy and confidentiality.</li><li>
Maintains thorough understanding of medical coverage and third-party liabilities, inclusive of Medicaid and Medicare. Verifies and updates third party insurance.</li><li>
Assists management by collecting participant financial assessment for documentation when assigned.</li><li>
Ensures accurate daily log of co-pay activity and forwards to Billing Department as assigned.</li><li>
Other duties can be assigned at times in order for HAH to meet the mission and/or funder requests to service our participants.</li></ul><p><b>
Education and Experience:</b></p><ul><li>
High School Diploma or GED equivalent required. Associates degree preferred.</li><li>
Minimum five (5) years&rsquo; customer service or related experience required. Prior experience in a healthcare related field or social service agency preferred.</li></ul><p><b>
Certifications/Licenses:</b></p><ul><li>
Certification as a Medical office assistant or a related field preferred.</li></ul><p><b>
Required Competencies:</b></p><ul><li>
Accountability &ndash; Be responsive, responsible, resourceful, principled, and a problem-solver</li><li>
Leaderful &ndash; Take initiative, communicate effectively, delegate based on skills and interests, possess strategic thinking and acting; develop staff, foster teamwork</li><li>
A Bias Toward Action - Advocate for services and policies that support healthier lives for the populations&rsquo;; be decisive and take action when a problem arises, communicating with those impacted; be proactive, innovative, and consistently work to improve operations and outcomes, carrying out formal continuous improvement initiatives</li><li>
Participant centered &ndash; Listen to and collaborate with participants, identify strengths and implement evidence-based practices; integrate and coordinate services across HHO programs</li><li>
Valuing our colleagues &ndash; Be respectful and responsive; appreciative and supportive; provide input, initiative and recognition of colleagues</li></ul><p><b>
Knowledge/Skills/Abilities (K/S/A)</b></p><ul><li>
Proficiency in a second language may be required.</li><li>
Ability to work effectively and in a professional manner using key techniques that include using Trauma Informed language, de-escalating situations, and being respectful / relational with staff and participants at all levels of the organization.</li><li>
Excellent communication skills (oral communication, listening, interpersonal, written communication). Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.</li><li>
 Ability to consistently identify opportunities for improvement and make recommendations based on observations</li><li>
Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.</li><li>
A high degree of collaboration and emotional intelligence, self-motivation, and analytical ability.</li></ul><p><b>
Benefits:</b></p><p>
We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth.</p><ul><li>
Medical, Dental, and Vision Insurance</li><li>
Health Savings Account (HSA) or Flexible Spending Account (FSA)</li><li>
Wellness Programs</li><li>
Employee Assistance Program (EAP)</li><li>
Tuition Reimbursement and Educational Assistance</li><li>
401(k) Retirement Savings Plan</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability Insurance</li><li>
Paid Time Off (PTO)</li><li>
Paid Holidays</li></ul><p><b>
Physical Demands:</b> The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><ul><li>
While performing the duties of this job, the employee is regularly required to talk and hear.</li><li>
The employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.</li><li>
The employee is occasionally required to stoop, kneel, climb or crawl.</li><li>
Specific vision abilities required by this job include close vision and ability to adjust focus.</li><li>
The employee must occasionally lift and/or move up to 10 pounds.</li><li>
Unrestricted ability to provide physical restraint. The employee must occasionally lift and/or move up to 25 pounds. Unrestricted ability to provide physical restraint.</li></ul><p><b>
Work Arrangement:</b> This role is not eligible for a &ldquo;hybrid&rdquo; or &ldquo;remote&rdquo; work arrangement. Responsibilities sometimes require working evenings and weekends, sometimes with little advance notice. Ability to travel between the Heartland Alliance Health Clinics and shelter-based care sites.</p><p><b>
Work Environment:</b> The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Moderate exposure to outdoor elements at all times of year when traveling.</p><p><b>
Equal Opportunity Employer Statement</b></p><p><i>
Heartland Alliance Health makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.</i></p></div><p></p>

Participant Engagement Supervisor

Retinal Consultants

<p>**Overview:** We are seeking a dedicated Study Manager to join our team. The ideal candidate will have experience in clinical trials management and possess strong knowledge of clinical development processes. **Responsibilities:** - Manage and oversee clinical trials from initiation to completion - Ensure compliance with HIPAA regulations and other relevant standards - Review and maintain accurate documentation throughout the study - Conduct vital signs assessments and phlebotomize when necessary - Collaborate with clinical laboratory staff to ensure accurate results - Implement compliance management strategies to uphold study integrity **Experience:** - Proven experience in clinical trials management - Familiarity with HIPAA regulations and compliance standards - Ability to review and interpret clinical trial documentation - Knowledge of phlebotomy techniques - Strong understanding of clinical development processes This position offers the opportunity to work in a dynamic environment where you can contribute to cutting-edge research initiatives. If you are passionate about clinical trials and ensuring high-quality study outcomes, we encourage you to apply.</p><p>Job Type: Part-time</p><p>Pay: $20.00 - $25.00 per hour</p><p>Benefits:</p><ul><li>Paid time off</li></ul><p>Work Location: In person</p>

Ophthalmology Clinical Trial Coordinator

CGS Federal (Contact Government Services)

<div>
 <strong>
  eDiscovery Program Manager
  <br/>
 </strong>
 Employment Type: Full-Time, Executive-Level
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 <br/>
 Department: Legal
 <br/>
 <br/>
 CGS is seeking a dedicated eDiscovery Program Manager to join a fast-paced and hard-working team to assist with any legal accounts. As an eDiscovery Program Manager, you will play a key role in supporting various aspects of the company's portfolio.
 <br/>
 <br/>
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
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 <br/>
 Skills and attributes for success:
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 <br/>
 The Contractor shall provide the following services to include but not limited to:
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 <br/>
 <ul>
  <li>
   The Contractor shall provide Discovery Program contractor staff management support to include, but not limited to the following activities:
  </li>
  <li>
   Contractor shall oversee all administrative logistical support for the contract to include, notifying the Government of schedule changes, work assignments and coverage, documenting daily tasks, and work location changes;
  </li>
  <li>
   Contractor shall insure that daily time entry is recorded by all contract staff;
  </li>
  <li>
   Contractor shall coordinate all administrative activities associated with the arrival of new contract staff with the appropriate FBI security, IT, and other administrative units;
  </li>
  <li>
   Contractor shall mentor and assist new team members to perform daily tasks;
  </li>
  <li>
   Contractor shall promptly and thoroughly address any performance or personnel issues that arise within the contracted staff;
  </li>
  <li>
   Contractor shall manage client expectations and deliverables and clearly and timely communicate with clients;
  </li>
  <li>
   Contractor shall initiate process improvement initiatives;
  </li>
  <li>
   Quotes shall facilitate communication, planning, recommendations, and resource management across internal and external stakeholders;
  </li>
  <li>
   Contractor shall provide technical and eDiscovery subject matter expertise to support the full life cycle management of the resources assigned to the program and contract;
  </li>
  <li>
   Contractor shall participate in teleconferences or meetings to review, educate, and support program objectives;
  </li>
  <li>
   Contractor shall assist in managing the Legal Clerical mailbox and tasks;
  </li>
  <li>
   Contractor shall develop and track clerical and IT project schedules, milestones, and deliverables;
  </li>
  <li>
   Contractor shall assist with providing information sought by client that are relevant to support Change Requests and Contract Modifications;
  </li>
  <li>
   Contractor shall oversee and monitor all scheduled system maintenances in accordance with established policies and procedures;
  </li>
  <li>
   Contractor shall review system and application logs and related reports to verify completion of scheduled jobs such as backups;
  </li>
  <li>
   Contractor shall review and report technical assessments to include required tasks, estimated time frames, and effort for any scope project;
  </li>
  <li>
   Contractor shall oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes;
  </li>
  <li>
   Contractor shall oversee and monitor the system administration of Microsoft Exchange - 2019 and 2022;
  </li>
  <li>
   Contractor shall oversee and monitor the administration and support of Microsoft Windows server 2016/2019/2022 in a large physical and virtual infrastructure;
  </li>
  <li>
   Contractor shall oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories;
  </li>
  <li>
   Contractor shall oversee and monitor Discovery&rsquo;s IT infrastructure, cloud technologies (Microsoft Azure/Amazon AWS) and network architecture;
  </li>
  <li>
   Contractor shall comply with contract terms and conditions; work collaboratively with the COR to define and execute all reports and other deliverables;
  </li>
  <li>
   Contractor shall ensure operational coverage for all critical areas to meet 24 hours, 7 days a week, 365-day requirements and priorities as identified by OGC Leadership;
  </li>
  <li>
   Contractor shall formulate and enforce work standards; assign contractor schedules;
  </li>
  <li>
   Contractor shall present and communicate instructions, and in writing reports or documents that convey the findings/results of analysis to non-technical audiences;
  </li>
  <li>
   Contractor shall work collaboratively with the COR and OGC Government Leads to define and execute all reports and other deliverables;
  </li>
  <li>
   Contractor shall provide the Task Lead(s) and COR with cost and staffing estimates relative to the completion of existing tasks, as well as the possible addition of future
  </li>
  <li>
   Contractor shall plan, organize, direct and support all activities identified in the contract;
  </li>
  <li>
   Contractor shall ensure conformance with RFQ schedules and costs;
  </li>
  <li>
   Contractor shall monitor employee performance and productivity;
  </li>
  <li>
   Contractor shall develop and implement training programs and remedial actions as necessary;
  </li>
  <li>
   Contractor shall review work discrepancies;
  </li>
  <li>
   Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates;
  </li>
  <li>
   Contractor shall be responsible for the overall RFQ performance and quality assurance;
  </li>
  <li>
   Contractor shall provide timekeeping and invoicing for labor hours, travel and ODCs, if any;
  </li>
  <li>
   Contractor shall ensure that program/project schedule, performance and deliverables are met;
  </li>
  <li>
   Contractor shall maintain a qualified and certified, as appropriate, Contractor work force to meet the Government&rsquo;s needs under this RFQ;
  </li>
  <li>
   Contractor shall provide direct supervision, program control, scheduling and management of the Contractor personnel consistent with priorities and assignments by the OGC program;
  </li>
  <li>
   Contractor shall develop and implement training programs and remedial actions as necessary;
  </li>
  <li>
   Contractor shall assist in all project management task performance;
  </li>
  <li>
   Contractor shall prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates;
  </li>
  <li>
   Contractor shall resolve problems, issues or conflicts, as required;
  </li>
  <li>
   Contractor shall prioritize tasks and assignments to Contractor work force based on Government&rsquo;s direction and best practices;
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Our Commitment:
 <br/>
 <br/>
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
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 <br/>
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
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 <br/>
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 <br/>
 <br/>
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 <br/>
 <br/>
 <br/>
 <ul>
  <li>
   Health, Dental, and Vision
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   401k
  </li>
  <li>
   Flexible Spending Account (Health, Dependent Care, and Commuter)
  </li>
  <li>
   Paid Time Off and Observance of State/Federal Holidays
   <br/>
   <br/>
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 <br/>
 <br/>
 Join our team and become part of government innovation!
 <br/>
 <br/>
 Explore additional job opportunities with CGS on our Job Board:
 <br/>
 <br/>
 https://cgsfederal.com/join-our-team/
 <br/>
 <br/>
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 <br/>
 <br/>
 Phone: +1 (888) 680-5916Email: info@cgsfederal.com
 <br/>
 <br/>
 #CJ
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 <br/>
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>


eDiscovery Program Manager (Top Secret Clearance Required)

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