project manager

hr & admin executive

administrative officer

executive assistant

service engineer

system administrator

PublishEX Solutions Pvt. Ltd.

Simpaisa is seeking an experienced System Administrator to manage, maintain, and optimize our IT infrastructure with a strong emphasis on Windows Server environments and Microsoft 365 administration. The ideal candidate will be responsible for ensuring system reliability, security, and performance while supporting business operations in a fast-paced environment.Job Responsibilities:Deploy, configure, administer, and maintain Windows Server environments (Active Directory, DNS, DHCP, Group Policy, File &amp; Print Services).Manage and support Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive, Teams, and Azure AD.Administer user accounts, mailboxes, licenses, security groups, and access policies within Microsoft 365 and Active Directory.Monitor server health, system performance, backups, and disaster recovery processes.Design, implement, and maintain network infrastructure including LAN, WAN, VPN, firewalls, switches, and wireless networks.Ensure system security through patch management, antivirus solutions, access control, and security best practices.Perform routine system updates, troubleshooting, and root cause analysis for infrastructure-related issues.Maintain system documentation, network diagrams, SOPs, and asset inventories.Coordinate with vendors and service providers for hardware, software, and cloud services.Experience with virtualization technologies, such as VMwareProvide technical support and guidance to internal users and IT teams.Support IT audits, compliance requirements, and business continuity planning.Qualifications:Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).Minimum 3+ years of experience as a System Administrator or similar role.Strong hands-on experience in Windows Server deployment, configuration, and maintenance.Proven expertise in Microsoft 365 administration.Proficiency in database management systems.Hands-on experience with network management, hardware maintenance, and troubleshooting.Education:Bachelor's (Required)Job Type: Full-timeWork Location: In person

System Administrator

Impetus systems

Impetus Systems (FlowHCM) is on a lookout for a Junior IT AdministratorAs a Junior IT Administrator, you will be responsible for supporting the company&rsquo;s IT infrastructure, ensuring smooth operations of systems, networks, and hardware while maintaining security and efficiency.KEY RESPONSIBILITIES:<ul><li>System Setup &amp; Configuration: Install and configure software, hardware, accounts, and workstations.</li><li>Network &amp; Server Management: Manage network servers, technology tools, and internet-related issues.</li><li>Performance Monitoring: Monitor system performance and maintain operations according to requirements.</li><li>Troubleshooting: Diagnose and resolve issues, outages, and technical problems promptly.</li><li>Security Management: Ensure system security through access controls, backups, and firewalls.</li><li>Upgrades &amp; Maintenance: Upgrade systems with new releases and models to keep infrastructure up to date.</li></ul>REQUIRED SKILLS:<ul><li>Technical Knowledge: Basic understanding of IT systems, networks, and troubleshooting.</li><li>Problem-Solving: Strong analytical skills to identify and resolve technical issues.</li><li>Attention to Detail: Ability to maintain accuracy in system configurations and monitoring.</li><li>Communication Skills: Clear verbal and written communication for effective collaboration.</li><li>Education: Bachelor&rsquo;s degree in Information Technology, Information Systems, or a related field.</li><li>Experience: Fresh graduates to 6 months of experience in IT support or administration.</li></ul>Job Types: Full-time, FresherWork Location: In person

Junior IT Administrator

RNR Industries (Pvt) Ltd

Job Title: IT Specialist / IT OfficerJob Summary: We are seeking a skilled and motivated IT professional to join our IT Department. The ideal candidate will be responsible for maintaining computer systems, networks, and software applications, ensuring smooth and efficient IT operations across the organization.Key Responsibilities:<ul><li>Install, configure, and maintain hardware, software, and networks</li><li>Monitor system performance and troubleshoot issues</li><li>Provide technical support to staff and resolve IT-related problems</li><li>Manage user accounts, permissions, and security settings</li><li>Maintain data backups and ensure cybersecurity measures are in place</li><li>Coordinate with vendors for IT equipment and services</li><li>Document system processes and updates</li><li>Maintain websites of the company etc.</li></ul>Requirements:<ul><li>Master&rsquo;s degree in information technology, Computer Science, or related field</li><li>Proven experience in IT support or system administration</li><li>Strong knowledge of networking, operating systems, and troubleshooting</li><li>Familiarity with cybersecurity best practices</li><li>Excellent problem-solving and communication skills</li><li>Ability to work independently and as part of a team</li></ul>Preferred Qualifications:<ul><li>Experience with cloud services and virtualization</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Professional growth opportunities</li><li>Supportive and collaborative work environment</li></ul>How to Apply: Interested candidates should send their CV and cover letter to [hr@rnrindustries.com.pk] with the subject line &ldquo;Application for IT Specialist Position.&rdquo;Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

IT SPECIALIST

Sama Engineering

Job Responsibilities<ul><li>* Manage and maintain LAN/WAN network infrastructure</li><li>* Configure and troubleshoot routers, switches, firewalls (CCNA level)</li><li>* Install, configure, and manage Microsoft Windows Server (AD, DNS, DHCP, File Server)</li><li>* Provide technical support to office staff (hardware, software, network issues)</li><li>* Monitor network security and system performance</li><li>* Maintain backup, data recovery, and antivirus systems</li><li>* Manage user accounts, permissions, and email systems</li><li>* Coordinate with vendors for hardware/software support</li></ul>Job Requirements<ul><li>* CCNA Certification (Mandatory)</li><li>* 2&ndash;4 years of IT/network administration experience</li><li>* Strong experience with Microsoft Windows Server</li><li>* Knowledge of networking, system security, and troubleshooting</li><li>* Experience with ERP systems is a plus</li><li>* Good communication and documentation skills</li></ul>Job Type: Contract Contract length: 12 monthsPay: Rs40.00 - Rs50.00 per monthWork Location: In person

IT ASSOCIATE

ibex. Pakistan

<div>
 
 ibex, hiring for one of its client
 
 
 
 
 
 
 Position Overview
 
 
 
 We are seeking a highly technical
 
 Five9 Platform Administrator &amp; Workforce Analyst
 
 to support and optimize our contact center technology stack. This hybrid role is critical to ensuring platform stability, performance, and scalability while also providing workforce management insights to support operational efficiency and rapid growth.
 
 
 The ideal candidate is a Five9 expert with strong system administration, analytics, and reporting capabilities, complemented by hands-on workforce management experience.
 
 
 
 Key Responsibilities
 
 
 
 
 Five9 Platform Administration (75%)
 
 
 
 
 System Configuration &amp; Management
 
 
 <ul>
 <li>
 Serve as the primary administrator for the
 
 Five9 platform
 
 , managing system configuration, users, roles, and permissions.
 </li>
 <li>
 Configure and maintain
 
 call flows, IVRs, queues, campaigns, and routing strategies
 
 .
 </li>
 <li>
 Manage and support integrations between Five9 and other business systems (CRM, ticketing platforms, etc.).
 </li>
 <li>
 Implement and maintain
 
 security controls, access management, and data governance policies
 
 .
 </li>
 <li>
 Perform regular system health checks and proactive maintenance activities.
 </li>
 </ul>
 
 
 Technical Operations &amp; Optimization
 
 
 <ul>
 <li>
 Monitor system performance, identify bottlenecks, and implement optimization strategies.
 </li>
 <li>
 Troubleshoot platform issues and coordinate with
 
 Five9 support
 
 for escalations.
 </li>
 <li>
 Manage system upgrades, feature releases, and change management processes.
 </li>
 <li>
 Develop and maintain
 
 technical documentation, SOPs, and best practices
 
 .
 </li>
 <li>
 Configure and maintain
 
 real-time and historical reporting dashboards
 
 .
 </li>
 </ul>
 
 
 Data Management &amp; Analytics
 
 
 <ul>
 <li>
 Design and deliver
 
 custom reports and analytics
 
 aligned with business goals.
 </li>
 <li>
 Ensure data accuracy and integrity across all Five9 modules and integrations.
 </li>
 <li>
 Build
 
 automated reporting processes and KPI dashboards
 
 for leadership.
 </li>
 <li>
 Manage data exports and
 
 API integrations
 
 to support BI and analytics use cases.
 </li>
 </ul>
 
 
 Workforce Management Support (25%)
 
 
 
 
 Operational Support
 
 
 <ul>
 <li>
 Assist with
 
 intraday monitoring
 
 of contact center performance and service levels.
 </li>
 <li>
 Support
 
 schedule optimization and real-time adherence
 
 using Five9 WFM tools.
 </li>
 <li>
 Partner with operations teams to implement coverage adjustments and staffing optimization.
 </li>
 <li>
 Provide actionable WFM insights to improve efficiency and performance.
 </li>
 </ul>
 
 
 Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Generate workforce management reports using
 
 Five9&rsquo;s native WFM capabilities
 
 .
 </li>
 <li>
 Support
 
 forecasting and capacity planning
 
 initiatives.
 </li>
 <li>
 Assist in analyzing
 
 agent performance, adherence, and productivity metrics
 
 .
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Five9
 
 certification(s)
 
 or equivalent contact center platform certifications.
 </li>
 <li>
 Experience with
 
 contact center integrations
 
 (CRM, ticketing systems, analytics platforms).
 </li>
 <li>
 Working knowledge of
 
 workforce management principles
 
 and tools.
 </li>
 <li>
 Familiarity with
 
 SQL, APIs
 
 , and data visualization tools (Looker preferred; Tableau or Power BI acceptable).
 </li>
 <li>
 Prior experience in a
 
 fast-growing technology or high-scale contact center environment
 
 .
 </li>
 </ul>
 
 
</div>

Five9 Platform Administrator & Workforce Analyst

NCRI PAKISTAN PVT. LTD.

NCRi Solutions is looking for a Leasing Administrator for one of the biggest Conglomerate clients based in UAE to complete the mission of leasing &amp; property management teams by executing the lease in property management system and Ejari portal and communicate with respective departments.Key Responsibilities:<ul><li>Liaise with respective departments to collect new building information, create the record in shared drive, PM system and Ejari portal.</li><li>Check new lease hence Create the lease in system.</li><li>Issue Ejari agreement, get it signed hence approve building access form.</li><li>Generate Renewal batch, prepare renewal notices hence dispatch it to tenants.</li><li>Renew leases in system and Ejari portal.</li><li>Initiate unit vacating process, liaise with respective departments to receive documents hence arrange for SD refund.</li><li>Create different kind of memos based on management request.</li><li>Create legal memos, attach supporting documents &amp; hand it over to legal team.</li><li>Handle legal cases closure and maintain legal records.</li></ul>Core Competencies:<ul><li>Minimum 2 years of experience in a similar role.</li><li>Bachelor&rsquo;s degree in Commerce / Administration.MS Office</li><li>Proficient in MS Office.</li><li>Well versed with ERP systems.</li></ul>Location<ul><li>Karachi/Lahore</li></ul>Job Type: Full-timeWork Location: In person

Leasing Administrator

Bisma Group

Company Overview:AUA Solutions is an IT Enabled B2B data company, providing outsourced data management and database software consultancy services to companies in US/Canada and worldwide looking for back-office support with their business-to-business sales, marketing and recruitment related lead generation and prospecting activities. Formed in year 2006, Our service offerings include but are not limited to B2B targeted email &amp; contact list development, demand lead generation, software customization, digitization &amp; data entry, CRM/system data cleansing and verification, data append &amp; enrichment, database phone validation, online data collection, as well as other web-based back-office data functions that support and complement the B2B sales, marketing, admin, compliance and recruiting efforts of our global clients. AUA Solutions is ranked among Pakistan&rsquo;s Top 100 IT &amp; IT Enabled Services Exports companies by Pakistan Software Export Board (IT &amp; Telecom Ministry).Job Description:We are currently seeking young, highly charged, detail-oriented professionals for our IT &amp; Network division. Suitable candidates will be required to manage the division with minimum supervision, maintain and manage the server, assist with troubleshooting and etc.&middot; Minimum 1 years of working experience in a Software House /BPO / IT and Networks is a MUST.&middot; Familiarity with VOIP(Asterisk-Freepbx/Elastix) Cisco Router/Switches, Linux, TMG, PFSense etc.&middot; Ability to manage and maintain MS Windows Server 2008-12-16-19.&middot; Knowledge of major user software installation and troubleshooting as well as hardware and peripherals. &middot; Knowledge of TCP/IP, SIP, RDP, H.323, VLAN, Virtualization (VMware, ESXI, Vsphere, hyper-V). &middot; Experience with IP Telephony, Disaster Recovery, Network Security .&middot; Ability to read, write, communicate, speak and comprehend English&middot; BCS, BSc, BE, BS, Btech, BSTE, MIS, Microsoft / Cisco /Linux Certified with 4-year college degree preferred.&middot; Preference will be given to applicants with prior BPO or IT company experience&middot; May be required to work from home once in a while&middot; MUST have PC and internet connectivity at homeSkills Required:&middot; VOIP (Asterisk-Freepbx/Elastix), Microsoft Servers, Cisco, Linux, Proxy ServersJob Compensation &amp; Other Details Bonus: Annual Bonus (performance-based) Increments: After every 6 months, based on performance as per semi-annual appraisal.Benefits: Training, Paid Personal/Emergency Leaves, Timely pay for long-term employees: Health, Maternity, Disability &amp; Life family coverage, Advance &amp; Loan Facility, BC Program, Growth &amp; Promotions, Education Assistance, Commitment Bonus, Van Service(Drop Only) etcJob Timings: Eve-Night Evening: 6:00 pm to 4:00 am (Saturday and Sunday Closed)Age: 20-32 YearsJob Type: Full-timeCOVID-19 considerations: Mask and hard copy of C.V is CompulsoryJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthLocation:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

IT Network / Support Engineer

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