dhcf dcas - trainer coordinator

11+yrs senior trainer - washington, dc (onsite) Jobs in Washington

ai trainer/data annotator - remote Jobs in Washington

ai trainer/data annotator - remote

dhcf dcas - senior trainer (796812) Jobs in Washington

dhcf dcas - senior trainer (796812)

dhcf dcas - senior trainer - washington, dc Jobs in Washington

systems trainer

AHU Technologies

<div><div><div><b>Job Description:</b><br>
</div><div><b>Short Description</b>:</div>
<div>Senior level Integrated Eligibility Systems Trainer with proven professional experience in the design, development, and delivery of Eligibility systems training.<br>
</div><div><b>Complete Description:</b></div>
<div>Client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules.<br>
 The incumbent will become an integral part of the Client Team, building relationships with frontline staff and their leadership.<br>
<br>
 <b>The core duties associated with the role are as follows:</b><br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.</li><li>Provide hands-on support for frontline workers and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.</li><li>Analyze system support tickets to identify training and support needs.</li><li>Mentor other eligibility trainers in best practices for adult learning.</li></ul>
<br>
 <b>Behavior Characteristics:</b><br>
<ul><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul>
<br>
 <b>CONTRACT JOB DESCRIPTION</b><br>
<b> Responsibilities:</b><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br>
 2. Plans, coordinates, and monitors project activities.<br>
 3. Develops technical applications to support users.<br>
 4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br>
 5. Provides training for system products and procedures.<br>
 6. Performs application upgrades.<br>
 7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br>
 8. Troubleshoots problems.<br>
 9. Ensures project life-cycle is in compliance with District standards and procedures.<br>
 10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)<br>
 11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build and validate training cases within a system training environment to support instructional delivery and system reinforcement<br>
<br>
 <b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience<br>
</div><div><b>Skills Matrix</b></div>
<ul><li>16+ yrs planning, coordinating, and monitoring project activities</li></ul>
<ul><li>16+ yrs leading projects, ensuring they are in compliance with established standards/procedures</li></ul>
<ul><li>Bachelor&rsquo;s degree in IT or related field or equivalent experience</li></ul>
<ul><li>Experience presenting information and/or delivering in-person training.</li></ul>
<ul><li>Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc.</li></ul>
<ul><li>Expert knowledge of the principles and practices of adult learning.</li></ul>
<ul><li>Advanced knowledge of instructional methods and training techniques.</li></ul>
<ul><li>Ability to facilitate training sessions.</li></ul>
<ul><li>Ability to evaluate the effectiveness of training techniques.</li></ul>
<ul><li>Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience.</li></ul>
<ul><li>Ability to manage multiple &amp; competing priorities with short deadlines. Ability to use judgment &amp; critical thinking to interpret, prioritize&amp; follow policy</li></ul>
<ul><li>Experience training the IBM C&uacute;ram CGISS and HCR modules.</li></ul>
<ul><li>Experience training Integrated Eligibility systems to frontline workers.</li></ul>
<ul><li>Experience with SNAP, TANF, and Medicaid programs and policy.</li></ul></div></div><div></div>

Sr Integrated Eligibility Systems Trainer

Annexa Inc.

<div><div><b>Senior Integrated Eligibility Healthcare Systems Trainer</b></div>
<div><b>Employment: </b>Full Time</div>
<div><b>Location:</b> Onsite</div><br>
<div>
<div><br>
Annexa Inc is currently looking for a Senior level Integrated Eligibility Systems Trainer with proven professional experience in the design, development, and delivery of Eligibility systems training. This position is housed under the Office of the Chief Technology Officer in direct support of the DC Access System (DCAS). DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. This is a position in the DC Access System (DCAS) project and the incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. This individual will be working closely with DCAS and its partner agencies to ensure the agencies&rsquo; priorities are met. .<br>
<br>
<b>Responsibilities:</b></div>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.</li>
<li>Provide hands-on support for frontline workers and their supervisors.</li>
<li>Deliver quality training with measurable outcomes.</li>
<li>Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.</li>
<li>Analyze system support tickets to identify training and support needs.</li>
<li>Mentor other eligibility trainers in best practices for adult learning.</li>
<li>Coordinates IT project management, engineering, maintenance, QA, and risk management.</li>
<li>Plans, coordinates, and monitors project activities.</li>
<li>Develops technical applications to support users.</li>
<li>Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.</li>
<li>Provides training for system products and procedures.</li>
<li>Performs application upgrades.</li>
<li>Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.</li>
<li>Troubleshoots problems.</li>
<li>Ensures project life-cycle is in compliance with District standards and procedures.</li>
<li>Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)</li>
<li>Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build and validate training cases within a system training environment to support instructional delivery and system reinforcement</li>
</ul>
<div><br>
<b>Required Skills:</b></div>
<ul><li>16+ yrs planning, coordinating, and monitoring project activities</li>
<li>16+ yrs leading projects, ensuring they are in compliance with established standards/procedures</li>
<li>Bachelor&rsquo;s degree in IT or related field or equivalent experience</li>
<li>10 yrs Experience presenting information and/or delivering in-person training.</li>
<li>8 yrs Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc.</li>
<li>10 yrs Expert knowledge of the principles and practices of adult learning.</li>
<li>10 yrs Advanced knowledge of instructional methods and training techniques.</li>
<li>10 yrs Ability to facilitate training sessions.</li>
<li>8 yrs Ability to evaluate the effectiveness of training techniques.</li>
<li>10 yrs Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience.</li>
<li>6 yrs Ability to manage multiple&amp;competing priorities with short deadlines.Ability to use judgment&amp;critical thinking to interpret, prioritize&amp; follow policy</li>
<li>2 yrs Experience training Integrated Eligibility systems to frontline workers.</li>
</ul>
<div></div><div><b>Desired Skills:</b></div>
<ul><li>2 yrs Experience training the IBM C&uacute;ram CGISS and HCR modules.</li>
<li>2 yrs Experience with SNAP, TANF, and Medicaid programs and policy.</li></ul></div></div>

Senior Integrated Eligibility Healthcare Systems Trainer

Peak Technology Solutions, Inc

<p><b>Job Overview</b><br/>We are seeking a dynamic and experienced Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The core duties associated with the role are as follwos:</p><ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul><p>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, support users<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br/>network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br/>10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)<br/>11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build, and validate training cases within a system training environment to support instructional delivery and system reinforcement</p><p>Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>Information Tech Project management and analytical skills: 10 years (Preferred)</li><li>delivering Instructor Lead Training: 10 years (Preferred)</li><li>software including Word, Excel, Access, PowerPoint, etc.: 10 years (Preferred)</li><li> principles and practices of adult learning: 10 years (Preferred)</li><li>instructional methods and training techniques: 10 years (Preferred)</li><li>facilitate training sessions: 10 years (Preferred)</li><li>evaluate the effectiveness of training techniques: 8 years (Preferred)</li><li>communicate information and ideas clearly verbally/writing: 10 years (Preferred)</li><li>manage multiple &amp; competing priorities w/ short deadlines: 6 years (Preferred)</li><li> training the IBM Curam CGISS and HCR modules: 2 years (Preferred)</li><li>training integrated eligibility systems to frontline workers: 2 years (Preferred)</li></ul><p>Location:</p><ul><li>Washington, DC 20591 (Preferred)</li></ul><p>Work Location: In person</p>

Senior Integrated Eligibility Systems Trainer

Capitaltechsolutions

<p><b>TITLE: </b>Sr Integrated Eligibility Sys Trainer</p><p><b>LOCATION: </b>Washington, DC</p><p><b>MINIMUM EDUCATION:</b> Bachelor&rsquo;s degree in IT or related field or equivalent experience.</p><p><b>REQUIRED EXPERIENCE: </b>16 years</p><p><b>INTERVIEWS:</b> Webcam Only</p><p><b>Job Description: </b></p><p>The client is looking for a resource as a Senior level Integrated Eligibility Systems Trainer with proven professional experience in the design, development, and delivery of Eligibility systems training.</p><p><b>Complete Description:</b></p><p>The client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules.<br/>The incumbent will become an integral part of the Team, building relationships with frontline staff and their leadership.</p><p>&middot; Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.</p><p>&middot; Provide hands-on support for frontline workers and their supervisors.</p><p>&middot; Deliver quality training with measurable outcomes.</p><p>&middot; Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.</p><p>&middot; Analyze system support tickets to identify training and support needs.</p><p>&middot; Mentor other eligibility trainers in best practices for adult learning</p><p><b>Skills:</b></p><p>&middot; 16+ yrs planning, coordinating, and monitoring project activities. <b>Required 16 Years</b></p><p>&middot; 16+ yrs leading projects, ensuring they are in compliance with established standards/procedures. <b>Required 16 Years</b></p><p>&middot; Bachelor&rsquo;s degree in IT or related field or equivalent experience. <b>Required</b></p><p>&middot; Experience presenting information and/or delivering in-person training. <b>Required 10 Years </b></p><p>&middot; Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc. <b>Required 8 Years</b></p><p>&middot; Expert knowledge of the principles and practices of adult learning. <b>Required 10 Years</b></p><p>&middot; Advanced knowledge of instructional methods and training techniques. <b>Required 10 Years </b></p><p>&middot; Ability to facilitate training sessions. <b>Required 10 Years</b></p><p>&middot; Ability to evaluate the effectiveness of training techniques. <b>Required 8 Years</b></p><p>&middot; Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience. <b>Required 10 Years</b></p><p>&middot; Ability to manage multiple &amp; competing priorities with short deadlines. Ability to use judgment &amp; critical thinking to interpret, prioritize&amp; follow policy. <b>Required 6 Years </b></p><p>&middot; Experience training the IBM C&uacute;ram CGISS and HCR modules. <b>Highly desired 2 Years</b></p><p>&middot; Experience training Integrated Eligibility systems to frontline workers. <b>Required 2 Years</b></p><p>&middot; Experience with SNAP, TANF, and Medicaid programs and policy. <b>Highly desired 2 Years</b></p><p>Job Type: Contract</p><p>Pay: $70.27 - $80.52 per hour</p><p>Expected hours: 45 per week</p><p>Work Location: In person</p>

Sr Integrated Eligibility Sys Trainer

Collaboredge

<div><div><div><b>Short Description:</b></div>
<div>Senior level Integrated Eligibility Systems Trainer with proven professional experience in the design, development, and delivery of Eligibility systems training.</div>
<div></div>
<div><b>Complete Description:</b></div><br>
<div></div>
<div></div>
<div>This position is housed under the Office of the Chief Technology Officer in direct support of the DC Access System (DCAS). DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting MAGI, SNAP and TANF programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules.<br>
The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership.<br>
<br>
The core duties associated with the role are as follows:<br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of ongoing continuing improvement and new releases.</li><li>Provide hands-on support for frontline workers and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observations. Assist in establishing best-practices for Level 1, Level 2, and Level 3 assessments.</li><li>Analyze system support tickets to identify training and support needs.</li><li>Mentor other eligibility trainers in best practices for adult learning.</li></ul>
<br>
This individual will be working closely with DCAS and its partner agencies to ensure the agencies&rsquo; priorities are met. This is a position in the DC Access System (DCAS) project.<br>
</div>
<div><b>Minimum Education/Certification Requirements:</b>
<br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience
<br>
<br>
Behavior Characteristics:
<br>
<ul><li>Adaptable
</li><li>Analytical
</li><li>Goal-Orientated/Driven/Self-Starter
</li></ul><br>
<b>Responsibilities:</b></div>
<div><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.
<br>
2. Plans, coordinates, and monitors project activities.
<br>
3. Develops technical applications to support users.
<br>
4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.
<br>
5. Provides training for system products and procedures.
<br>
6. Performs application upgrades.
<br>
7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.
<br>
8. Troubleshoots problems.
<br>
9. Ensures project life-cycle is in compliance with District standards and procedures.
<br>
10. Candidates should possess demonstrated experience in Learning Management System (LMS) design and development. This includes proficiency in eLearning authoring tools (e.g., Articulate or comparable platforms)
<br>
11. Candidates should possess experience conducting user acceptance testing (UAT), and the ability to design, build and validate training cases within a system training environment to support instructional delivery and system reinforcement
<br>
<br>
<b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</div><div><br>
<br>
</div><div><b>Candidate Skills Matrix:</b></div>
<div></div>
<div><i>Following sections are to be filled by the candidate:</i></div>
<div></div>
<div><b>Skills</b> | <b>Required/Desired</b> | <b>No. of Years</b> | <b>How many years of experience candidate has?
</b><br>
16+ yrs planning, coordinating, and monitoring project activities | Required | 16 |
<br>
16+ yrs leading projects, ensuring they are in compliance with established standards/procedures | Required | 16 |
<br>
Bachelor&rsquo;s degree in IT or related field or equivalent experience | Required | |
<br>
Experience presenting information and/or delivering in-person training. | Required | 10 |
<br>
Prof. with a wide variety of technology and software including Word, Excel, Access, PowerPoint, Outlook, Acrobat, Skype for Business, Visio, Snag etc. | Required | 8 |
<br>
Expert knowledge of the principles and practices of adult learning. | Required | 10 |
<br>
Advanced knowledge of instructional methods and training techniques. | Required | 10 |
<br>
Ability to facilitate training sessions. | Required | 10 |
<br>
Ability to evaluate the effectiveness of training techniques. | Required | 8 |
<br>
Ability to communicate information and ideas clearly verbally and in writing based on the needs of the audience. | Required | 10 |
<br>
Ability to manage multiple&amp;competing priorities with short deadlines.Ability to use judgment&amp;critical thinking to interpret, prioritize&amp; follow policy | Required | 6 |
<br>
Experience training the IBM C&uacute;ram CGISS and HCR modules. | Highly desired | 2 |
<br>
Experience training Integrated Eligibility systems to frontline workers. | Required | 2 |
<br>
Experience with SNAP, TANF, and Medicaid programs and policy. | Highly desired | 2 |</div><br>
<div></div>
<div>
</div><div><b>Background check:</b></div>
<div></div>
<ul><li>Extensive criminal history background check will be required. We cannot submit candidates with recent histories (go back seven years) of extensive driving, drug, robbery or any other illegal activity. Any criminal activity on the background check will eliminate the candidate from consideration. If selected, please make certain that you inform all candidates that they will have to complete this criminal background check prior to starting. NATIONAL background checks are required; Federal background checks are NOT compliant under this contract. A national background check is a national criminal background check that pulls criminal records from State and County Courts in almost every US State.</li></ul></div></div>

DHCF DCAS Sr Intgrtd Eligibility Sys Trainer

CentreIT Corporation

<p><b>Job Overview</b><br/>Training coordinator works with stakeholders and mgt to identify training requirements and plan for gaps in training for new and existing DCAS Staff.</p><p><b>Responsibilities</b></p><p>This position is housed under the Department of Health Care in direct support of the DC Access System (DCAS) division. DCAS is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the DCAS Team, building relationships with frontline staff and their leadership. The core duties associated with the role are as follows:</p><ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul><p>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, support users<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br/>network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.</p><p>---------------------------------------------<br/>CONTRACT JOB DESCRIPTION<br/>Responsibilities:<br/>1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br/>2. Plans, coordinates, and monitors project activities.<br/>3. Develops technical applications to support users.<br/>4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br/>5. Provides training for system products and procedures.<br/>6. Performs application upgrades.<br/>7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br/>8. Troubleshoots problems.<br/>9. Ensures project life-cycle is in compliance with District standards and procedures.</p><p>Minimum Education/Certification Requirements:<br/>Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience</p><p>Job Type: Contract</p><p>Pay: $48.00 - $55.00 per hour</p><p>Expected hours: 40 per week</p><p>Work Location: In person</p>

DHCF DCAS - Trainer Coordinator

<div><div><div><b>Job Description:</b></div>
<div><b>Short Description</b>:<br>
</div><div>Training coordinator works with stakeholders and management to identify training requirements and plan for gaps in training for new and existing Client Staff.</div>
<div></div>
<div><b>Complete Description:</b></div>
<div>Client is looking for a Senior Integrated Eligibility Systems Trainer who will be responsible for designing, developing, and delivering training for the Integrated Eligibility system supporting Medical, SNAP and Cash programs. The incumbent will collaborate with other team members and Organizational Change Management leadership to deliver training and develop and maintain training materials and training schedules. The incumbent will become an integral part of the Client Team, building relationships with frontline staff and their leadership.</div><div><br>
</div><div><b>The core duties associated with the role are as follows:</b><br>
<ul><li>Analyze, design, develop, and test industry-standard training materials in support of on-going continuing improvement and new releases.</li><li>Provide hands-on support for front-line worker and their supervisors.</li><li>Deliver quality training with measurable outcomes.</li><li>Conduct post-training assessments, including observation. Assist in establishing support tickets to identify training and support needs.</li><li>Mentor other eligibility Trainers in the best practices for adult learning.</li><li>This is a position in the DC Access System (DCS) project. Minimum Education/Certification requirements: bachelor&rsquo;s degree in information Technology or related field or equivalent experience Behavior Characteristics.</li><li>Adaptable</li><li>Analytical</li><li>Goal-Orientated/Driven/Self-Starter</li></ul>
<br>
 <b>Responsibilities:</b><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br>
 2. Plans, support users<br>
 3. Develops technical applications to support users.<br>
 4. Develops, implements, maintains, and enforces documented standards and procedures for design, development, installation, modification, and documentation of assigned systems.<br>
 5. Provides training for system products and procedures.<br>
 6. Performs application upgrades.<br>
 7. Performs, monitoring, maintenance, or reporting on real-time databases, real-time.<br>
 network and serial data communications, and real-time graphics and logic applications.<br>
 8. Troubleshoots problems.<br>
 9. Ensures project life cycle is following District standards and procedures. Minimum Education/Certification Requirements: bachelor&rsquo;s degree in information technology or related field or equivalent experience.<br>
</div> <div><b>CONTRACT JOB DESCRIPTION</b><br>
<b> Responsibilities:</b><br>
1. Coordinates IT project management, engineering, maintenance, QA, and risk management.<br>
 2. Plans, coordinates, and monitors project activities.<br>
 3. Develops technical applications to support users.<br>
 4. Develops, implements, maintains and enforces documented standards and procedures for the design, development, installation, modification, and documentation of assigned systems.<br>
 5. Provides training for system products and procedures.<br>
 6. Performs application upgrades.<br>
 7. Performs, monitoring, maintenance, or reporting on real- time databases, real-time network and serial data communications, and real-time graphics and logic applications.<br>
 8. Troubleshoots problems.<br>
 9. Ensures project life-cycle is in compliance with District standards and procedures.<br>
<br>
 <b>Minimum Education/Certification Requirements:</b><br>
Bachelor&rsquo;s degree in Information Technology or related field or equivalent experience<br>
</div><div><b>Skills:</b></div>
<ul><li>Excellent time management skills, public speaking skills, problem-solving skills and both verbal and written communication skills.</li></ul>
<ul><li>Proficiency in word processing and presentation software.</li></ul>
<ul><li>Knowledge about traditional and modern training methods and techniques.</li></ul>
<ul><li>Exceptional organization skills, leadership and interpersonal skills.</li></ul>
<ul><li>Ability to work with a team and have attention to detail.</li></ul>
<ul><li>Knowledgeable about learning management systems, instructional design, and e-learning platforms.</li></ul>
<ul><li>Ability to handle multiple assignments and assess and analyze data.</li></ul>
<ul><li>Candidate must have minimum experience for a Senior level STaR2 Labor category.</li></ul></div></div>

Senior Training Specialist – IT Systems

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