project manager

technical project manager

project coordinator

customer success & support lead Jobs in Lahore

customer success & support lead

junior project manager

team lead

Kwanso

<p>We are searching for an experienced Team Lead Full Stack Developer to lead our development efforts. Your expertise will drive the creation of cutting-edge web applications while mentoring junior developers and contributing to technical strategy. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.</p><p>As a Full-stack developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. You should have leadership experience as well.</p><p>WHAT YOU&rsquo;LL DO:</p><ul><li>Experience accurately estimating work, revising estimates and providing options to technical challenges</li><li>Manage the execution of project and task assignments with developers and the PM team</li><li>Serve as the technical lead on Development and production, among other tasks</li><li>Craft and maintain Statement of Work, project plans, schedules, and task breakdowns/modules to achieve defined scopes of work</li><li>Leverage internal tools, standards, and processes in all client work</li><li>Collaborate with PM&rsquo;s to translate requirements into comprehensive project approaches / plans that align with established timelines and budgets and can be executed successfully by the developer</li><li>Drive satisfaction through repeated project delivery successes and strategic engagement</li><li>Collaborate with web team members (typically Senior Engineers) in the delivery of the project work and in alignment with established project metrics</li><li>Conduct regular one-on-ones with web developers, with an emphasis on continuously improving project approaches and outcomes</li><li>Help peers and junior team members debug code or resolve technical problems</li><li>Implement tools and best practices and act as subject-matter expert</li><li>Enhance, re-architect or write new algorithms for better performance</li><li>Understand and lead enterprise application design and development in MERN Deployment of production codebases in cloud like AWS, Azure, Google, etc</li><li>Monitors and verifies that the company coding standards and development practices are being followed</li></ul><p>WHAT YOU&rsquo;LL BRING:</p><ul><li>Bachelor&rsquo;s degree in computer science, information technology, or a similar field</li><li>Minimum 5 years experience working as a Full Stack Developer</li><li>Minimum 2 years experience working as a Team Lead</li><li>Must have worked on Typescript, Angular/React, NestJS, NodeJS, and ExpressJS</li><li>Hands-on experience in the development of RESTAPIs</li><li>Should have good debugging and analyzing skills</li><li>Working experience with Postgresql Knowledge of AWS components like - S3, EC2, SQS, SNS, Lambda function etc</li><li>Must have enterprise-level experience in performing Architecture &amp; hands-on Development with MERN</li><li>Experience in NOSQL database like MongoDB, DynamoDB</li><li>Experience in Elastic Search, Redis and Memcached</li><li>Architecting and deploying applications for AWS</li><li>Container based microservice architectures (Docker, Kubernetes)Provisioning DevOps tools and continuous integration</li><li>Building server applications using several different open-source stacks</li><li>Architect, design, build and operate scalable software systems and services</li><li>Experience with major architecture patterns</li><li>Experience in use of Atlassian JIRA/Redmine, Confluence, Git &amp; current tools</li><li>Familiarity with automated testing frameworks</li></ul><p>HOW WE WORK:</p><ul><li>Annual Pay Raise - Higher the performance, better the numbers</li><li>Quarterly Bonuses - Complete a year &amp; get financial rewards each quarter</li><li>Provident Fund &amp; EOBI - Adds up to your retirement plans</li><li>Health Insurance - We&rsquo;ve got you covered</li><li>Work Hours Relaxation - Getting exhausted, take a pause &amp; cool down</li><li>Interest Free Loan facility - Avoid hefty banking interests</li><li>Annual Recreational Trip - Great time to spend with colleagues outside office</li></ul><p>WHO WE ARE:</p><ul><li>We are an established custom design &amp; development company with a proven record of delivering tons of successful projects to our partners including startups, small &amp; mid-sized companies &amp; brands with no specific industry vertical.</li><li>Kwanso was founded in April, 2014 in Lahore &amp; later formed its subsidiary in Bay Area (SF) in 2015.</li><li>Our work comprises modern tech that enables us to be the experts in the modern open source technology stacks for web &amp; mobile. We want to stay highly focused on cool tech.</li><li>We have delivered for brands like Whirlpool, Sears, UFC, Kimberly Clark, PBS Kids &amp; Bushnell to name a few, our complete client-base is from the United States.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Team Lead- Mern

HZA SMC PVT LTD

<p>We are seeking an experienced, dynamic and results-driven <b>Team Lead Sales </b>to oversee our digital sales operations. He/She must have working experience of managing and optimizing <b>a digital electronic store, such as smartphones, tech gadgets, and accessories on Amazon, e-bay and other digital e-commerce platforms. </b>The ideal candidate combines strong leadership skills with deep knowledge of digital sales channels, tools, and analytics.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead, mentor, and manage a team of digital sales representatives to achieve and exceed sales targets.</li><li>Develop and implement digital sales strategies across multiple online channels (e.g., e-commerce, social media, marketplaces, email campaigns).</li><li>Monitor team performance using key metrics (KPIs) and provide actionable insights for continuous improvement.</li><li>Take full ownership of marketplace accounts such as Amazon, eBay, and other online portals &mdash; including listings, pricing, campaigns, and performance optimization.</li><li>Maintain strong relationships with customers and partners, ensuring a smooth and professional sales experience.</li><li>Ensure all CRM records, sales processes, and communications are accurate and up to date.</li><li>Identify opportunities for revenue growth and recommend innovative digital solutions.</li><li>Maintain up-to-date knowledge of digital sales tools, platforms, and industry trends.</li><li>Oversee sales forecasting, reporting, and pipeline management to ensure accurate performance tracking.</li><li>Conduct regular team meetings, training sessions, and performance reviews to motivate and develop team members.</li><li>Train and guide junior sales team members to improve output and efficiency.</li><li>Ensure exceptional customer experience through digital touchpoints.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Sales &amp; Marketing, Commerce or a related field (or equivalent experience).</li><li>Proven experience in digital sales, e-commerce, or online marketing, preferably in a team lead or managerial role.</li><li>Experience with Salesforce, HubSpot, or similar CRM platforms.</li><li>Knowledge of SEO, SEM, PPC, and social media advertising.</li><li>Strong understanding of digital sales channels, CRM tools, analytics, and reporting.</li><li>Excellent leadership, coaching, and English communication skills.</li><li>Data-driven mindset with the ability to analyze performance metrics and make strategic decisions.</li><li>Ability to multitask, manage deadlines, and perform in a fast-paced sales environment.</li><li>Must have strong Leadership or team management experience.</li><li>Strong problem-solving skills and attention to detail.</li></ul><p><b>Apply Now:</b></p><ul><li>Email your CV to: hr@mobileemporium.com.au</li></ul><p>WhatsApp: 0334 0440849</p><ul><li>Job Type: Full-time</li><li>Pay: Rs75,000.00 &ndash; Rs100,000.00 per month as per experience.</li><li>Work Location: In person</li></ul><p><b>Job Location:</b> 895 N Basement, J Solar Building beside LAPS School, Poonch Road, Samanabad, Lahore</p><p><b>Timings:</b> 5:00 AM &ndash; 2:30 PM (Monday to Saturday)</p><p>Job Type: Full-time</p><p>Pay: Rs75,000.00 - Rs100,000.00 per month</p><p>Application Question(s):</p><ul><li>How many years of experience do you have as Team Lead  Sales.?</li><li>What is your Current Salary &amp; Expected Salary?</li><li>How soon could you join us If Selected?</li></ul><p>Work Location: In person</p>

Team Lead Sales

HRPSP - Your Strategic HR Partner

<p><b>Job Opportunity &mdash; Team Lead (FTTH Operations)</b></p><p><b>Location:</b> Lahore<br/><b>Salary Range:</b> <b>PKR 50,000 &ndash; 60,000</b></p><p><b>Responsibilities:</b></p><ul><li>Lead a team of technicians for deployment &amp; troubleshooting.</li><li>Perform fiber splicing, testing &amp; ODN maintenance.</li><li>Assign and monitor daily field tasks.</li><li>Maintain operational documentation.</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>DAE</b> (Electrical/Electronics/Telecom).</li><li><b>1&ndash;2 years FTTH experience</b>.</li><li>Strong hands-on technical skills.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Team Lead (FTTH Operations)

Contour Software

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 Dealer Information Systems Corporation (DIS) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don&rsquo;t have to deal with many vendors but just one full-service company.
 <br/>
 <br/>
 <strong>
  Division Profile:
 </strong>
 https://www.discorp.com/
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 We are seeking a
 <strong>
  Support Lead
 </strong>
 with exceptional communication and leadership skills to manage our customer support operations. The ideal candidate will be responsible for ensuring smooth communication with customers, defining and implementing efficient support processes, and leading the support team to deliver high-quality service and quick issue resolution.
 <br/>
 <br/>
 The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. The Successful Candidate would eventually lead a team of resources having the same skillset.
 <br/>
 <br/>
 <strong>
  Roles And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain a high level of customer satisfaction through proactive follow-ups and transparent communication.
  </li>
  <li>
   Foster strong relationships with key customer contacts to understand recurring pain points and improvement areas.
  </li>
  <li>
   Define, document, and improve support processes to streamline issue handling and enhance efficiency.
  </li>
  <li>
   Implement and enforce processes that ensure consistent service delivery and faster resolution times.
  </li>
  <li>
   Investigate the underlying cause of issues to provide effective and long-term solutions.
  </li>
  <li>
   Collaborate closely with product and engineering teams to ensure smooth issue resolution and feedback loops.
  </li>
  <li>
   Evaluate and prioritize support tickets based on severity, impact, and urgency.
  </li>
  <li>
   Track support metrics and identify trends to proactively improve service quality.
  </li>
  <li>
   Establish best practices for ticket management, prioritization, and customer satisfaction.
  </li>
  <li>
   Provide regular updates on the status of support issues to relevant stakeholders, including timelines for resolution.
  </li>
  <li>
   Recommend and execute improvement initiatives based on data-driven insights.
  </li>
  <li>
   Lead and mentor the support team to build strong technical and communication capabilities.
  </li>
  <li>
   Maintain high availability of the support function during business hours and ensure proper coverage.
  </li>
  <li>
   Identify training needs and ensure team members have the skills to handle evolving customer demands.
  </li>
  <li>
   Participate in agile planning and stand-up meetings as necessary.
  </li>
  <li>
   Perform other duties as may be assigned by management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.
  </li>
  <li>
   Excellent verbal and written communication skills.
  </li>
  <li>
   Proven experience in defining and improving support processes.
  </li>
  <li>
   Strong leadership skills with the ability to guide a team effectively.
  </li>
  <li>
   Experience using tools such as Jira for issue tracking and workflow management.
  </li>
  <li>
   Analytical mindset with experience in generating and interpreting reports or dashboards.
  </li>
  <li>
   Ability to manage multiple priorities and maintain composure under pressure.
  </li>
  <li>
   Customer-first mindset with the ability to de-escalate and resolve issues.
  </li>
  <li>
   Passion for process improvement and operational excellence.
  </li>
  <li>
   Collaborative approach with a strong sense of accountability.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Timings:
 </strong>
 07:00 AM to 03:00 PM Pacific Standard Time (6 PM to 2 AM Pakistan Time)
 <br/>
 <br/>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Software Support - Team Lead

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div>
The Division:</div><div>
Dealer Information Systems Corporation (DIS) is a leading business management software provider to agricultural, construction, truck refrigeration and lift truck dealers in North America. Founded in 1980, based of Bellingham WA (USA); we are a team of 100+ professionals who help customers with Software, Hardware and Network Management so they don&rsquo;t have to deal with many vendors but just one full-service company.</div><div>
Division Profile: <div>https://www.discorp.com/</div></div><div>
The Position:<br>
We are seeking a Support Lead with exceptional communication and leadership skills to manage our customer support operations. The ideal candidate will be responsible for ensuring smooth communication with customers, defining and implementing efficient support processes, and leading the support team to deliver high-quality service and quick issue resolution.</div><div><br>
The hired candidate will work out of the Contour Software Lahore office as an extension of the division-based Global Support Team. The Successful Candidate would eventually lead a team of resources having the same skillset.<br>
<br>
Roles and Responsibilities:</div><ul><li>
Maintain a high level of customer satisfaction through proactive follow-ups and transparent communication.</li><li>
Foster strong relationships with key customer contacts to understand recurring pain points and improvement areas.</li><li>
Define, document, and improve support processes to streamline issue handling and enhance efficiency.</li><li>
Implement and enforce processes that ensure consistent service delivery and faster resolution times.</li><li>
Investigate the underlying cause of issues to provide effective and long-term solutions.</li><li>
Collaborate closely with product and engineering teams to ensure smooth issue resolution and feedback loops.</li><li>
Evaluate and prioritize support tickets based on severity, impact, and urgency.</li><li>
Track support metrics and identify trends to proactively improve service quality.</li><li>
Establish best practices for ticket management, prioritization, and customer satisfaction.</li><li>
Provide regular updates on the status of support issues to relevant stakeholders, including timelines for resolution.</li><li>
Recommend and execute improvement initiatives based on data-driven insights.</li><li>
Lead and mentor the support team to build strong technical and communication capabilities.</li><li>
Maintain high availability of the support function during business hours and ensure proper coverage.</li><li>
Identify training needs and ensure team members have the skills to handle evolving customer demands.</li><li>
Participate in agile planning and stand-up meetings as necessary.</li><li>
Perform other duties as may be assigned by management.</li></ul><div>
Skills Required:</div><ul><li>
Bachelor's Degree in Computer Science, Computer Engineering or equivalent technical Degree; or equivalent combination of education and experience.</li><li>
Excellent verbal and written communication skills.</li><li>
Proven experience in defining and improving support processes.</li><li>
Strong leadership skills with the ability to guide a team effectively.</li><li>
Experience using tools such as Jira for issue tracking and workflow management.</li><li>
Analytical mindset with experience in generating and interpreting reports or dashboards.</li><li>
Ability to manage multiple priorities and maintain composure under pressure.</li><li>
Customer-first mindset with the ability to de-escalate and resolve issues.</li><li>
Passion for process improvement and operational excellence.</li><li>
Collaborative approach with a strong sense of accountability.</li></ul><div></div><div>
Work Timings: 07:00 AM to 03:00 PM Pacific Standard Time (6 PM to 2 AM Pakistan Time)</div><div></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

Hurak Education Services

<p><b>About Company</b><br/>Hurak is a leading EdTech company that provides online and classroom-based compliance training in the UK. We have been in the industry for more than 12 years and as we expand our social media marketing efforts, we&rsquo;re looking for a creative and driven individual to join our team as a Digital Marketing Team Lead.</p><p><b>Position Title: </b>Digital Marketing TL</p><p><b>Timing:</b> 12:00 PM to 9:00 PM.</p><p><b>Location:</b> DHA Phase 6 Lahore</p><p><b>Job Type:</b> On-Site</p><p><b>Summary of the Role</b><br/>We are looking for a dynamic and strategic Digital Marketing TL to drive brand visibility, performance, and growth. In this role, you will be responsible for developing and executing impactful marketing strategies, leading a high-performing marketing team, and working cross-functionally to achieve business objectives, including SEO and digital marketing leadership.</p><p><b>Key Responsibilities</b><br/>Develop and execute comprehensive marketing plans aligned with business goals.<br/>Lead, mentor, and manage the marketing team, with a strong focus on SEO and digital marketing functions.<br/>Foster a collaborative, data-driven, and high-performing team culture.<br/>Conduct market and competitor research to identify opportunities and consumer insights.<br/>Oversee branding, advertising, promotions, and online/offline marketing activities.<br/>Monitor campaign performance, analyse key metrics, and optimise strategies accordingly.<br/>Stay updated with industry trends, technologies, and digital innovations to maintain a competitive edge.</p><p><b>SEO &amp; Digital Marketing Responsibilities:</b><br/>Develop and implement robust SEO strategies to improve organic visibility, keyword rankings, and traffic.<br/>Conduct detailed keyword research, competitor analysis, and content gap studies.<br/>Oversee on-page and off-page optimisation, including technical SEO audits and implementation.<br/>Collaborate with content teams to create SEO-friendly content aligned with search intent.<br/>Monitor SEO performance through tools such as Google Analytics, Search Console, SEMrush, Ahrefs, etc.<br/>Identify opportunities to increase search visibility and drive organic lead generation.<br/>Develop and lead digital marketing strategies, including paid ads, social media, and email marketing.<br/>Work cross-functionally with developers to ensure SEO best practices are implemented across the website.</p><p><b>Requirements</b><br/>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing or a related field.<br/>Minimum 5 years of relevant work experience.<br/>Strong command of English (verbal and written).<br/>Proven experience in SEO and digital marketing strategy development is highly preferred.</p><p>Job Type: Full-time</p><p>Pay: From Rs130,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you commute to DHA Phase 6?</li><li>What is your current salary?</li><li>How fluent are you in English language?</li><li>How many years on experience do you have?</li></ul><p>Work Location: In person</p>

Digital Marketing-Team Lead

The Garden of Eve

<p><b>About the role</b></p><p>The Team Lead in Medical Billing is a leadership position responsible for overseeing and managing a team of medical billers and coders within a healthcare organization. The primary objective of this role is to ensure the accurate and timely submission of medical claims, while adhering to industry regulations and organizational standards. The Team Lead plays a vital role in maintaining the efficiency and effectiveness of the billing process, ensuring compliance with relevant laws, and optimizing the overall revenue cycle management</p><p><b>Responsibilities &amp; Tasks</b></p><ul><li><b>Team Management and Supervision</b>: Lead, mentor, and provide direction to a team of medical billing professionals. This includes conducting regular training, performance evaluations, and offering continuous support to team members to foster skill development and team cohesion.</li><li><b>Billing Oversight</b>: Ensure that all medical claims are accurately prepared, reviewed, and submitted to insurance companies and payers in accordance with established guidelines and industry standards</li><li><b>Issue Resolution</b>: Act as the primary point of contact for resolving billing discrepancies, claim denials, rejections, and appeals. Collaborate with insurance companies, patients, and healthcare providers to facilitate timely resolutions.</li><li><b>Regulatory Compliance</b>: Ensure the team's adherence to all relevant healthcare regulations, including HIPAA, CMS guidelines, and payer-specific requirements, to maintain the integrity and compliance of the billing process.</li><li><b>Process Improvement</b>: Continuously assess and refine billing procedures to improve efficiency, accuracy, and productivity. Implement best practices to enhance the team&rsquo;s performance and minimize errors or delays in claims processing.</li><li><b>Reporting and Analysis</b>: Monitor and report on the performance of the team, tracking key metrics such as claim submission accuracy, revenue cycle status, and denial rates. Provide comprehensive reports to management for strategic decision-making.</li><li><b>Collaboration</b>: Work closely with other departments, including healthcare providers, insurance companies, and patient services, to ensure smooth communication and coordination in the billing process.</li><li><b>Customer Service</b>: Address billing inquiries from patients and third-party payers, providing clear and accurate information regarding billing procedures, payments, and account status.</li></ul><p><b>Position Requirements</b></p><ul><li><b>Education:</b> Bachelor's degree in healthcare administration, business, or a related field (preferred).</li><li>Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) certification, HIPAA certification.</li><li>Strong knowledge of medical billing and coding procedures, including ICD-10, CPT, and HCPCS codes.</li><li><b>Experience:</b> 4-6 years of experience as medical biller.</li></ul><p><b>Required Skills</b></p><ul><li>Leadership</li><li>Time Management</li><li>Revenue Forecasting</li><li>Monitoring and Supervision</li><li>Staff Training &amp; Development</li><li>Problem Solving</li><li>Auditing Proficiency</li><li>Expertise in Medical Billing</li><li>Reporting</li><li>Proficiency in healthcare billing and coding software and EHR systems.</li></ul><p><b>Goals / KPIs</b></p><p><b>KPI 1:</b> First Pass Resolution Rate</p><p><b>KPI 2:</b> Claim Lag Time</p><p><b>KPI 3:</b> Coder Productivity</p><p><b>KPI 4:</b> Clean Claim Rate</p><p><b>KPI 5:</b> Denial Rate</p><p><b>KPI 6:</b> Days in Accounts Receivable (A/R)</p><p><b>KPI 7:</b> Net Collection Rate.</p><p><b>KPI 8:</b> Cost to Collect.</p><p><b>KPI 9:</b> Patient Satisfaction Score related to billing.</p><p><b>KPI 10:</b> Timeliness of response to patient queries.</p><p><b>KPI 11:</b> Resolution rate of patient billing concerns.</p><p><b>About 7 Kings Code</b></p><p>7 Kings Code has a global presence with our head office in Coral Springs, Florida.</p><p>We are US based IT Staffing &amp; Software solutions company. We provide excellent customized IT Solutions to fit start-up to enterprise level companies. We support our partners and clients globally in USA, CANADA, EUROPE, INDIA, PAKISTAN &amp; MIDDLE EAST.</p><p>If you are a motivated and ambitious US Medical Billing professional with a passion for Billing industry, we want to hear from you! Apply now to join our team as an <b>&ldquo;Team Lead US Medical Billing&rdquo;.</b></p><p>Share your latest resume / CV to I<b>btesam@7kctech.com</b></p><p>Job Type: Full-time</p><p>Pay: From Rs100,000.00 per month</p><p>Work Location: In person</p>

Team Lead- Medical Billing

Explore 1869+ Team lead in Lahore this December. Find roles across top companies and apply now to boost your career.

1869 team lead jobs IN Lahore

Team Lead- Mern

Team Lead Sales

Team Lead (FTTH Operations)

Software Support - Team Lead

Software Support - Team Lead

Digital Marketing-Team Lead

Team Lead- Medical Billing