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associate manager, people & organisation

base management lead

team leader

Al Ahly Momkn

<div>
 
 The Marketing Team Leader will drive merchant-focused marketing strategies and campaigns, ensuring our value proposition resonates with our merchant base. This role combines strategic planning, hands-on execution, and team leadership to increase merchant acquisition, retention, and engagement. He/she will work closely with Sales, Product, and Customer Service teams to ensure that our marketing is targeted, impactful, and aligned with business goals.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the planning and execution of merchant-focused marketing campaigns across digital, print, and in-person channels.
 
 </li>
 <li>
 Develop communication strategies that clearly convey the benefits of our products and services to different merchants segments.
 
 </li>
 <li>
 Manage and mentor the marketing team, ensuring alignment with KPIs and deadlines.
 
 </li>
 <li>
 Coordinate with Sales and Partnerships teams to support merchant acquisition and retention initiatives.
 
 </li>
 <li>
 Oversee the creation of merchant-focused content, including brochures, email campaigns, case studies, and social media posts.
 
 </li>
 <li>
 Analyze campaign performance, market trends, and merchant feedback to optimize future initiatives.
 
 </li>
 <li>
 Maintain brand consistency and tone across all merchant communication touchpoints.
 
 </li>
 <li>
 Collaborate with Product Marketing to ensure merchants are informed about new features, updates, and promotions.
 
 </li>
 <li>
 Organize merchant events, activations, and training sessions to build strong relationships and drive loyalty.
 
 </li>
 <li>
 Willingness to work outside the office environment when needed &mdash; conducting market surveys, attending on-ground activations, and engaging directly with merchants.
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, or related field
 
 </li>
 <li>
 Excellent communication and presentation abilities (Arabic &amp; English proficiency is a plus).
 
 </li>
 <li>
 Solid understanding of merchant needs, market trends, and competitive landscape.
 
 </li>
 <li>
 Proficiency in marketing tools (CRM, automation platforms, analytics tools, etc.).
 
 </li>
 <li>
 Creative thinker with strong analytical skills and a results-driven mindset.
 
 </li>
 <li>
 Proven track record in developing and executing merchant-facing marketing campaigns.
 
 </li>
 <li>
 5+ years of marketing experience, preferably in fin-tech, payments, or merchant services.
 
 </li>
 <li>
 Strong leadership and team management skills.
 
 
 
 
 
 
 
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 </ul>
</div>

Marketing Team Leader

MedNet Egypt L.L.C

<div>
 
 
 MedNet Egypt
 
 is one of the leading managed care service organizations that cater to healthcare needs. We are looking for a skilled
 
 Team Leader - Quality
 
 who will be responsible for providing quality services-mainly through KPIs review &amp; process review and authority matrix related to medical evaluation across the HUB platform including authorizations and Assess quality of Hub team in terms of authorizations and communication with stakeholders to ensure excellent service delivered.
 
 
 
 
 
 
 Your Job
 
 
 
 
 
 <ul>
 <li>
 Provide overall guidance about the medical cases review, evaluation and authorization activities ensuring compliance with established policy guidelines.
 </li>
 <li>
 Review all KPIs &amp; SLAs and process in place for al reviewed authorizations and claims.
 </li>
 <li>
 Monitor and review the pre-authorization and claims process in terms of TAT and accuracy &ldquo;technical and medical&rdquo;.
 </li>
 <li>
 Weekly and monthly following up the team&rsquo;s performance regarding quality projects, representing all quality projects and team&rsquo;s quality score in form of dashboard on monthly basis.
 </li>
 <li>
 Develop and distribute regular audit reports to the team members outlining the audit findings with flagging critical findings that require immediate attention and/or management intervention.
 </li>
 <li>
 Monitor and validate team members communication with stakeholders in terms of authorizations, replies, support in complaints investigation &amp; solution process.
 </li>
 <li>
 Coordinate with other work streams in UAE &amp; Oman to evaluate and communicate with claims team through getting their feedback constantly, authority approval, share reports, revise and validate Call Center issues related to medical team.
 </li>
 <li>
 Coordinate with Authorizations and fronting team to check the SMO and CM process and escalations and collect and investigate received findings for corrective action and data enhancement.
 </li>
 <li>
 Develop and/or recommend training programs for the team members to address error trends and its corrective actions via several training materials (Video Records, Medical and Technical sessions, Guidelines manual, ...).
 </li>
 <li>
 Review queries received from PICs and stake holders related to Hub team activities.
 </li>
 <li>
 Identify gaps and leakage areas and recommend the needed training for these areas.
 </li>
 <li>
 Compile data and prepare statistical reports on weekly &amp; monthly basis to monitor Hub Team performance in term of Quality.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Your Profile
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Medicine, Pharmacy or Dentist.
 </li>
 <li>
 From 3-5 years' experience in his/her educational field.
 </li>
 <li>
 Computer literacy (MS Office, Excel, PowerPoint)
 </li>
 <li>
 Industry knowledge related to local healthcare services system would be a plus.
 </li>
 <li>
 Time management skills.
 </li>
 <li>
 Database management skills
 </li>
 <li>
 Good command in English
 </li>
 <li>
 Good interpersonal and negotiation skills
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 Strong leadership, planning and organizational skills
 </li>
 <li>
 Analytical and problem-solving skills
 </li>
 <li>
 Decision Maker.
 </li>
 </ul>
 
 
</div>

Team Leader - Quality

ELSEWEDY ELECTRIC T&D

<div>
 
 
 JOB DETAILS
 
 
 
 
 
 Job Title: Proposals Team Leader
 
 
 
 
 
 
 Sector/Business Line:
 
 
 ElSewedy Electric T&amp;D
 
 
 
 
 Department:
 
 
 Commercial
 
 
 
 
 Job Location:
 
 
 New Cairo.
 
 
 
 
 Accountabilities:
 
 
 
 <ul>
 <li>
 Attending Pre-BID Meetings.
 </li>
 <li>
 Preparation of Site Survey Reports and review with Proposals Section Head.
 </li>
 <li>
 Preparation of Material Breakdown and Quantity Estimation.
 </li>
 <li>
 Responsible for Supplier Selection and Evaluation.
 </li>
 <li>
 Follow Up Project Overall Status.
 </li>
 <li>
 Responsible for Clarifications correspondence with Employer.
 </li>
 <li>
 Final Review of Vendor Offers.
 </li>
 <li>
 Final Review of Technical Proposals.
 </li>
 <li>
 To ensure that all members are using the Department Document Format and keep the Server Updated on a Daily basis.
 </li>
 <li>
 Manages the Relations and Workflow between the Senior Proposal Engineer and Proposals Engineer.
 </li>
 </ul>
 
 
 
 
 
 
 Direct Manager:
 
 
 Commercial Manager.
 
 
 
 
 
 -Technical competencies:
 
 
 
 
 
 &bull;Experience with Tendering Process Steps &amp; deliverables.
 
 
 &bull;Experience of Electrical System Components &amp; Functionality especially in the area of Transformer Substations, Transmission Lines &amp; Distribution Networks.
 
 
 
 
 
 -Qualifications:
 
 
 
 
 
 
 Education: Electrical Engineering Degree
 
 
 
 
 Years of Experience:
 
 7
 
 -10 Years in the Field of Bidding/Tendering for EPC Contracts.
 
 
 
 
 Language:
 
 
 English / French (Preferred)
 
 
 
 
</div>

Proposals Team Leader

Tasaheel تساهيل

<div>
 
 About Us
 
 
 
 Tasaheel is one of Egypt&rsquo;s leading microfinance institutions, committed to empowering individuals and communities through accessible and responsible financial solutions. Since our establishment, we have played a pivotal role in expanding financial inclusion by offering tailored lending products that support small to medium-sized businesses across the country.
 
 
 Driven by a mission to unlock economic opportunities for underserved populations, Tasaheel provides fast, reliable, and transparent financing options that enable entrepreneurs&mdash;particularly women and youth&mdash;to grow their businesses, improve their livelihoods, and contribute to sustainable local development.
 
 
 With a wide network of branches spanning urban and rural Egypt, we combine deep market knowledge with cutting-edge technology to deliver high-impact services with efficiency and care. Our team is dedicated to building long-term relationships with our clients based on trust, accountability, and mutual growth.
 
 
 
 Overview
 
 
 
 The SMEs Team Leader will be responsible for managing and expanding a portfolio of SME clients while leading and developing a team of SME officers. The role focuses on meeting clients&rsquo; financial needs&mdash;including deposits, transactions, trade finance, and borrowing&mdash;while ensuring strong customer relationships, portfolio growth, and high team performance.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Lead, supervise, and mentor a team of SME officers to achieve business objectives.
 </li>
 <li>
 Set clear performance targets for the team and ensure consistent achievement.
 </li>
 <li>
 Support team members with training, coaching, and guidance to enhance skills and productivity.
 </li>
 <li>
 Manage and grow a portfolio of SME customers while ensuring high levels of client satisfaction and retention.
 </li>
 <li>
 Build strong relationships with decision-makers within client organizations.
 </li>
 <li>
 Handle escalated client concerns and ensure timely, professional resolution.
 </li>
 <li>
 Identify and execute cross-selling and upselling opportunities across financial products.
 </li>
 <li>
 Drive client acquisition strategies to expand the SME portfolio.
 </li>
 <li>
 Ensure team compliance with customer service standards, policies, and procedures.
 </li>
 <li>
 Monitor market trends and competitor activities to identify growth opportunities.
 </li>
 <li>
 Collaborate with internal departments to ensure efficient and seamless customer service delivery.
 
 
 </li>
 </ul>
 
 What Makes You a Good Fit
 
 
 
 <ul>
 <li>
 Minimum 3 years of experience in banking with a focus on SME banking.
 </li>
 <li>
 Proven team leadership/people management experience.
 </li>
 <li>
 Successful completion of a credit course (mandatory).
 </li>
 <li>
 Strong leadership, communication, and negotiation skills.
 </li>
 <li>
 Demonstrated success in portfolio growth and client relationship management.
 </li>
 <li>
 Ability to motivate and guide a team toward achieving ambitious targets.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 
 
 </li>
 </ul>
 At Tasaheel, we believe that access to finance is not just a service&mdash;it&rsquo;s a catalyst for transformation.
</div>

SMEs Team Leader- Giza

SMEs Team Leader- October

Al-Mansour Automotive

<div>
 
 
 Job Role
 
 
 
 Receives and processes customer orders, inquiries, and/or complaints covering items or products ordered and supports customers through specialized technical or scientific knowledge/product applications. Maintains an ongoing relationship with selected customers and sales staff, particularly those focused on technical applications of the product or service. Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. May handle multiple product markets. Typically requires relevant experience, completion of technical product training, and demonstration of high-level product and process knowledge of a technical nature.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Record and process custom/special orders that may require additional resources for delivery and coordinating with those teams as required.
 </li>
 <li>
 Provide advanced product/service information and respond to complex customer questions about the product/service.
 </li>
 <li>
 Provide fault isolation and resolution to limit and address issues promptly.
 </li>
 <li>
 Assign short-term work schedules to a team of subordinates in order to achieve expectations while following established timelines.
 </li>
 <li>
 Respond to basic issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 <li>
 Carry out relatively simple testing and quality assurance tasks.
 </li>
 <li>
 Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality; contribute to formal individual performance management and appraisal
 </li>
 <li>
 Develop own capabilities by participating in assessment and development planning activities Including formal &amp; informal training &amp; coaching; gain/maintain relevant external professional accreditation to improve performance and fulfill personal potential.
 </li>
 <li>
 Respond to personal objectives and use performance management systems to improve personal performance.
 </li>
 <li>
 Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
 </li>
 <li>
 Maintain and lead periodic check-ins with non-key customers to ensure they're receiving the most value from the product/service.
 
 </li>
 </ul>
 
 
 Education
 
 
 
 Bachelor Degree in Mechanical Engineering or Equivalent is prefrable
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 Minimum Experience:
 
 
 
 
 Minimum Two Years Of Experience.
 
 
 
 
 Job specific
 
 
 
 
 Skills:
 
 
 
 <ul>
 <li>
 Excellent technical skills.
 </li>
 <li>
 In depth knowledge of the products
 </li>
 <li>
 Excellent communication and negotiations skills.
 </li>
 <li>
 Leadership skills
 </li>
 <li>
 Decision making
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Team building skills
 </li>
 </ul>
</div>

MG Workshop Team Leader

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The Talent Acquisition Team Leader is responsible for enhancing organizational effectiveness by leading and executing resourcing strategies supporting the organization&rsquo;s objectives also responsible for all aspects of recruiting and plays a critical role in ensuring that we efficiently and effectively fill open positions on time and within budget.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 <ul>
 <li>
 Conduct regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
 </li>
 <li>
 Ensure implementation of recruiting procedures (e.g., job application and onboarding processes).
 </li>
 <li>
 Keep track of recruiting metrics (e.g., time-to-hire and cost-per-hire) and implement efficiencies to improve on the same.
 </li>
 <li>
 Provide comprehensive reporting analytics for continuous improvement and tracking.
 </li>
 <li>
 Manages and develops the team of Talent Acquisition.
 </li>
 <li>
 Builds quality relationships with internal customers and external recruitment agencies.
 </li>
 <li>
 Serve as brand ambassador at various events like (job fairs and career events).
 </li>
 <li>
 Responsible for all Employer Branding activities.
 </li>
 <li>
 Review, validate and updated Job descriptions and role profiles.
 </li>
 <li>
 Advertise job vacancies through Talent Soft, update applicants&rsquo; status and send rejection e-mails Conduct talent sourcing, benchmarking, assessment and interviewing such as CBI.
 </li>
 <li>
 Screen/review online applications evaluating such factors as job experience, education, training, skills, knowledge, ability and develop a short list of potential candidates to forward to the hiring managers.
 </li>
 <li>
 Network through industry contacts, association memberships, trade groups, social media, and employees.
 </li>
 <li>
 Collect data on cost per hire and time-to-hire and other recruitment metrics to compile monthly recruitment reports as per HR Dashboard.
 </li>
 <li>
 Provide monthly and quarterly reporting of new hires and candidate pipeline.
 </li>
 <li>
 Complete a minimum of two (2) reference checks on selected candidates and complete a background check.
 </li>
 <li>
 Maintain and ensure compliance of all recruitment &amp; recruitment administration policies and procedures.
 </li>
 <li>
 Build talents pool in advance of need by conducting research and recommending new sources for active and passive candidates.
 </li>
 <li>
 Proactively seek market intelligence to gain competitive advantage in attraction methodologies.
 </li>
 <li>
 Coordinate the mass hiring recruitment efforts if needed to support the recruitment of highly skilled employees.
 </li>
 <li>
 Support the assessment design and implementation of candidates who will be transferred to RDMC operation.
 </li>
 <li>
 Attend any other relevant and reasonable tasks as may be required from time to time.
 </li>
 <li>
 Other duties and responsibilities might be assigned.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 BSc in Human Resources Management, Organizational Psychology, or any other relevant field.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Excellent negotiation skills.
 </li>
 <li>
 Discretion in dealing with confidential information.
 </li>
 <li>
 Job Interviewing Skills.
 </li>
 <li>
 Analytical skills.
 </li>
 <li>
 Knowledge of labor legislation.
 </li>
 <li>
 Familiarity with social media and other professional networks.
 </li>
 <li>
 Best practice end to end recruitment cycle.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 From 5 to 7 years of progressive experience as a talent acquisition specialist/recruiter, preferably within a corporate multinational environment.
 </li>
 <li>
 Experience with mass hiring for employees in the skilled labor trades.
 </li>
 <li>
 Experience in candidate assessments and testing
 </li>
 <li>
 Experience with (phone and in-person) interviews, candidate screening and evaluation.
 </li>
 <li>
 Experience with HRMS is an added advantage and
 </li>
 <li>
 Proficiency in Microsoft Excel for analysis and reporting purposes.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 Professionalism
 </li>
 <li>
 Integrity
 </li>
 <li>
 Problem Solving Skills
 </li>
 <li>
 Team Player
 </li>
 </ul>
</div>

Talent Acquisition Team Leader

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