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team leader

Raya CX

<div>
 , Permanent Position: IT Team Leader Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We provide innovative solutions and services to help businesses improve their customer interactions and overall experience. Our team is dedicated to delivering exceptional results and creating a positive impact for our clients. Job Summary: We are currently seeking an experienced IT Team Leader to join our growing team. The ideal candidate will have a strong technical background and proven leadership skills to guide our IT team in delivering high-quality services and support to our clients. The IT Team Leader will be responsible for managing a team of IT professionals, setting goals and objectives, and ensuring the smooth operation of our IT systems. Key Responsibilities: - Lead and manage a team of IT professionals, providing guidance, coaching, and support to ensure the team's success. - Develop and implement IT strategies and policies to support the company's overall goals and objectives. - Oversee the day-to-day operations of the IT department, including system maintenance, upgrades, and troubleshooting. - Collaborate with other departments to identify and address IT needs and provide solutions to improve efficiency and productivity. - Monitor and analyze system performance and make recommendations for improvements and upgrades. - Ensure the security and integrity of company data and systems by implementing and maintaining appropriate security measures. - Manage and track IT budget, ensuring resources are allocated effectively and efficiently. - Stay updated on industry trends and advancements in technology to ensure the company is utilizing the most up-to-date and effective tools and systems. Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Minimum of 5 years of experience in IT, with at least 2 years in a leadership role. - Strong technical skills and knowledge of IT systems, including networking, hardware, and software. - Proven experience in managing and leading a team of IT professionals. - Excellent communication and interpersonal skills. - Ability to prioritize and manage multiple projects and tasks. - Strong problem-solving and decision-making abilities. - Experience working in a fast-paced and dynamic environment. - Familiarity with ITIL and Agile methodologies is a plus. Location and Contract Details: This is a full-time, permanent position based in Cairo, Egypt. The IT Team Leader will report to the IT Manager and work closely with other departments to support the company's operations. Salary and benefits will be commensurate with experience and qualifications. If you are a highly motivated and experienced IT professional with strong leadership skills, we encourage you to apply for this exciting opportunity at RayaCX. Join our team and be a part of our mission to deliver exceptional customer experiences.
</div>

IT team leader

Nextcare

<div>
 
 Job Overview
 
 
 
 The Team Leader will oversee a dual function team supporting Pulse training and medical coding across the MEA region. This role combines operational leadership, stakeholder management, and technical oversight of both Pulse training and medical coding quality.
 
 
 Based in Cairo, the Team Leader will manage a team of platform trainers responsible for onboarding and upskilling providers on Pulse, alongside medical coders who ensure accurate and compliant medical coding services. The role requires a balance of people leadership, process optimisation, and regional coordination to ensure high service quality, regulatory compliance, and continuous improvement in provider experience and coding accuracy.
 
 
 
 What You Do
 
 
 
 Responsibilities will include, but are not limited to, the following:
 
 
 
 Team Leadership &amp; Management
 
 
 
 <ul>
 <li>
 Lead, coach and develop a team of platform trainers and medical coders ensuring cross capability amongst team members
 </li>
 <li>
 Set clear performance objectives and monitor KPIs related to training effectiveness, coding accuracy and service delivery
 </li>
 <li>
 Foster a collaborative, high performance team culture across the team
 
 
 </li>
 </ul>
 
 Pulse Training &amp; Support
 
 
 
 <ul>
 <li>
 Oversee delivery of training programs for providers on Pulse
 </li>
 <li>
 Ensure training materials are accurate, up to date and aligned with system enhancements
 </li>
 <li>
 Monitor provider adoption, engagement and feedback to improve training approaches
 
 
 </li>
 </ul>
 
 Medical Coding
 
 
 
 <ul>
 <li>
 Supervise coding activities to ensure accuracy, consistency and compliance with coding standards
 </li>
 <li>
 Implement quality assurance processes, including audits and feedback loops
 </li>
 <li>
 Support resolution of complex coding queries and escalations
 
 
 </li>
 </ul>
 
 Operational Excellence
 
 
 
 <ul>
 <li>
 Drive continuous improvement initiatives across training and coding workflows including the cross training of all staff in the team
 </li>
 <li>
 Identify inefficiencies and implement scalable solutions to enhance productivity and quality
 </li>
 <li>
 Maintain documentation of processes, guidelines and best practices
 
 
 </li>
 </ul>
 
 Stakeholder Management
 
 
 
 <ul>
 <li>
 Collaborate with internal teams including Claims Automation, Quality, Policy Management and others
 </li>
 <li>
 Act as a key point of contact for regional stakeholders
 </li>
 <li>
 Support communication of system updates, code changes and operational impacts
 
 
 </li>
 </ul>
 
 Reporting &amp; Governance
 
 
 
 <ul>
 <li>
 Track &amp; report on key performance indicators, including training outcomes and coding accuracy
 </li>
 <li>
 Ensure compliance with internal policies and external regulatory requirements
 </li>
 <li>
 Provide insights and recommendations to senior management
 </li>
 <li>
 AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
 
 
 </li>
 </ul>
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 
 
 
 What You Bring
 
 
 
 To be successful in this position you will need to have the following skills / experience:
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Minimum degree level qualification in relevant healthcare or related field
 </li>
 <li>
 Previous experience in medical coding, healthcare operations or medical insurance
 </li>
 <li>
 Strong knowledge of coding standards
 </li>
 <li>
 Previous experience in a leadership or supervisory role
 </li>
 <li>
 Fluency in English and Arabic
 
 
 </li>
 </ul>
 
 Desirable
 
 
 
 <ul>
 <li>
 Professional certification in medical coding
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Results driven and pragmatic, focused on achieving measurable outcomes.
 </li>
 <li>
 Confident communicator and facilitator, able to build trust across diverse stakeholder groups.
 </li>
 <li>
 Collaborative and resilient, thriving in a dynamic and fast moving environment.
 
 
 </li>
 </ul>
 
 How We Hire
 
 
 
 
 
 Agency Statement
 
 
 
 Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
 
 
 
 
 What We Offer
 
 
 
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
 
 
 97278 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
 
 
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 
 
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 
 
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 
 
 
 Join us.
 
 Let's care for tomorrow.
 
 
 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>

Team Lead - Pulse & Medical Coding

TTEC

<div>
 
 Senior Sales Manager, Cairo
 
 
 
 Bringing smiles is what we do at TTEC&hellip; for you and the customer. You will be the Senior Sales Manager working in our Cairo site, you&rsquo;ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
 
 
 Reporting to the EMEA Sales Operations Director you will be responsible for leading a large team of inbound and outbound sales agents and developing and implementing successful sales strategies.
 
 
 
 What You&rsquo;ll Do As a Leader
 
 
 
 <ul>
 <li>
 Lead a sales team through coaching, mentoring &amp; motivating, using proven sales and leadership skills. Develop key Performance Metrics and dashboards that help the sales team and operations focus on performance drivers.
 </li>
 <li>
 Possess strong understanding of Outbound, Inbound and Accountmanagement sales motions and working to drive and generate net new revenue.
 </li>
 <li>
 Drive the highest level of performance from the Sales teams and at the same time be a role model &amp; instill TTEC and client values.
 </li>
 <li>
 Understand the importance of building lasting customer relations and how to identify and drive upselling and cross-selling sales opportunities.
 </li>
 <li>
 Develop sales strategies to continue meeting sales goals, while reducing overall customer cancellations and generating revenue.
 </li>
 <li>
 Build knowledge on client products and services &ndash; features, benefits and impact on Digital media/cloud based customers.
 </li>
 <li>
 Work with Marketing, Sales Operation, Business units, Corporate Retention teams to source sales or retention campaigns, marketing leads and execute.
 </li>
 <li>
 Analyze business goals, customer &amp; agent data &amp; daily reports to find areas of continuous improvement.
 
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Do As Senior Sales Manager
 
 
 
 <ul>
 <li>
 Manage Sales pipeline and regular forecasting to meet assigned goals.
 </li>
 <li>
 Prepare GBD Sales performance reports by collecting, analysing, and summarizing sales, data and trends.
 </li>
 <li>
 Develop and continuously improve lead qualification using established criteria and standards.
 </li>
 <li>
 Produce and implement action-oriented plans when sales goals or SLAs do not meet expectations.
 </li>
 <li>
 Implement and review policies, business metrics, productivity and operating structure to consistently grow the sales results.
 </li>
 <li>
 Provide weekly reporting on Volume, conversion, queue and product level details, and sales opportunities. In addition to revenue and pipeline measurement, each manager will track daily, weekly and monthly activity &amp; productivity metrics on their teams to ensure the team is spending their time on the highest value add actions at all times.
 
 
 
 </li>
 </ul>
 
 What You Need To Succeed
 
 
 
 <ul>
 <li>
 Native or fluent in spoken and written English
 </li>
 <li>
 Demonstrated success in sales ideally in a BPO company or similar, with a proven ability to define, refine and implement successful sales processes, procedures and policies that drive results and the bottom line.
 </li>
 <li>
 5 year success with managing a BPO brick and mortar team as well as drive success in a virtual/work from home environment.
 </li>
 <li>
 Demonstrated ability to be a quick learner with the ability to adapt on a daily basis
 </li>
 <li>
 Showcase a proven track record in motivating and leading a team to build skills on new cloud based, digital media solutions
 </li>
 <li>
 Ability to compile sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations that are digestible for the entire company
 </li>
 <li>
 Willingness to work across shifts where needed.
 </li>
 <li>
 Advanced knowledge of Sales Operations, Technology used in Digital sales
 </li>
 <li>
 Strong leadership driving Sales, Customer Success and Subscription management.
 </li>
 <li>
 Proven ability to effectively manage people effectively, hire and train, coach new sales team members.
 </li>
 <li>
 Proven ability to develop, communicate and present to upper management on new ideas, proposals and feedback to move the business forward.
 
 
 
 </li>
 </ul>
 What You Can Expect
 
 
 <ul>
 <li>
 Supportive of your career and professional development
 </li>
 <li>
 An inclusive culture and community minded organization where giving back is encouraged
 </li>
 <li>
 A global team of curious lifelong learners guided by our company values
 </li>
 <li>
 Ask us about our paid time off (PTO) and wellness and healthcare benefits
 </li>
 <li>
 And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
 
 
 
 </li>
 </ul>
 Visit https://mybenefits.ttec.com for more information.
 
 
 
 About TTEC
 
 
 
 Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
 
 
 TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
 
 
 
 Primary Location
 
 
 
 EG-Cairo-Cairo
 
 
</div>

Senior Sales Operations Manager

Deloitte

<div>
 
 Innovation Hub I Cloud Engineering Technical Lead, Cairo, Egypt
 
 
 
 
 Connect to your career at Deloitte
 
 
 
 Deloitte, established globally in 1845, is the world&rsquo;s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
 
 
 Deloitte innovation hub (DIH) is a strategic initiative established by Deloitte North &amp; South Europe (NSE) to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients&rsquo; most complex business problems, across portfolios that include &lsquo;Strategy &amp; Transactions&rsquo;, &lsquo;Customer&rsquo;, &lsquo;Engineering, AI &amp; Data, &lsquo;Enterprise, Technology &amp; Performance&rsquo; and &lsquo;Cyber&rsquo;. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.
 
 
 We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
 
 
 
 Connect to your opportunity
 
 
 
 You will be involved with enhancing our engineering strategy within Cloud &amp; Engineering and be a key figure in maintaining DevOps excellence throughout Cloud Native &amp; App Development. In addition, you will be a technical and inspirational leader who builds motivated, inclusive teams &ndash; there are no limits for your creativity and vision.
 
 
 We will encourage you to engage with the tech community - both internally and externally, to become a subject matter expert and help shape our opinions on modern technologies and spearhead best practice development.
 
 
 Our Cloud Engineering team focuses on enabling our client&rsquo;s end-to-end journey from On-Premise to Cloud, with opportunities in the areas of: Cloud Strategy, Cloud Development, Cloud Integration &amp; APIs, Cloud Migration, Cloud Infrastructure &amp; Engineering, and Cloud Managed Services. We help our clients see the transformational capabilities of Cloud as an opportunity for business enablement and competitive advantage.
 
 
 Cloud Engineering supports our clients as they improve agility and resilience, and identifies opportunities to reduce IT operations spend through automation by enabling Cloud. We accelerate our clients towards a technology-driven future, leveraging vendor solutions and Deloitte-developed software products, tools, and accelerators.
 
 
 
 As a Cloud Engineer You Will
 
 
 
 <ul>
 <li>
 Work with a team to realize the ultimate solution for infrastructure and network configuration/automation and deployment for AWS/GCP/Azure
 </li>
 <li>
 Build and innovate to replace large-scale manual operating processes with scripts and applications
 </li>
 <li>
 Contribute to build and deploy automation support (CI/CD) in AWS/GCP/Azure
 </li>
 <li>
 Develop infrastructure as code and testable infrastructure in AWS/GCP/Azure
 </li>
 <li>
 Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing
 </li>
 <li>
 Driving analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks
 </li>
 <li>
 Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context
 </li>
 <li>
 Design automated systems management solutions with self-repair/healing as the goal
 </li>
 <li>
 Focus on reducing technical lead time for infra and network for all DevOps teams
 </li>
 <li>
 Provide huge positive customer impact by reducing downtime and costs
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Bachelors or higher in computer science, electrical engineering, or equivalent.
 </li>
 <li>
 Strong and Hands-on Experience with Infrastructure-as-Code (Terraform, CloudFormation), JSON templates and creating IAC scripts
 </li>
 <li>
 Strong and Hands-on Experience with Puppet and scripting tools like Bash and Powershell
 </li>
 <li>
 Expertise in Linux and Windows Servers and Databases
 </li>
 <li>
 Expertise in AWS/GCP/Azure (traditional and cloud networking concepts + monitoring &amp; logging concepts)
 </li>
 <li>
 Security (working in enterprise production environments) and first-time-right mindset
 </li>
 <li>
 Hands-on Experience using configuration management software like Ansible (preferred)
 </li>
 <li>
 Experience with CI tools such as Bamboo and Jenkins (preferred)
 </li>
 <li>
 Experience with Build Tools such as Ant, Maven, and Gradle (preferred)
 </li>
 <li>
 Good understanding of build pipeline, packaging, and artifact management.
 </li>
 <li>
 Automation background working with the CI/CD tool chain comprising of JIRA, Github, Jenkins, Bamboo, Confluence, Packer, CloudFormation, Terraform , Docker, SonarQube
 </li>
 <li>
 Proficient level in programming and scripting languages such as Python and/or Ruby
 </li>
 <li>
 Have containerized the deployments through Docker containers and orchestrated through Kubernetes
 
 
 </li>
 </ul>
 
 Connect To Your Skills And Professional Experience
 
 
 
 As an engineer with a strong base of software engineering or IT Ops experience, it will be your job to build and operate technical platforms and systems that underpin some of our most exciting client projects.
 
 
 This role touches upon a variety of aspects of Platform and Site Reliability Engineering, such as infrastructure &amp; environment management and build, continuous delivery and deployment and code governance.
 
 
 We are looking for individuals who can embed themselves with developers, business analysts and test managers; ensuring that systems are built in a way that makes them fast, maintainable and able to handle frequent incremental change.
 
 
 
 What You Must Have
 
 
 
 <ul>
 <li>
 6+ years experience with cloud hyperscalers, such as GCP, AWS or Azure.
 </li>
 <li>
 Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation)
 </li>
 <li>
 Confident with key DevOps practices - CICD, IaaS, Containerisation and Deployment pipelines
 </li>
 <li>
 Provide expertise in one or more of the following areas: SysAdmin, IaaS, Full Stack development, virtualisation/containerisation, environments and configuration management
 </li>
 <li>
 Experience with python/Bash/Go scripting
 </li>
 <li>
 Understand the importance of Observability and have built systems to focus on early insight into issues using monitoring and alerting
 </li>
 <li>
 Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees
 </li>
 <li>
 Able to design and build frameworks or toolsets to be reused by the wider engineering community
 </li>
 <li>
 Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc&hellip;)
 </li>
 <li>
 Experience with data streaming technologies
 </li>
 <li>
 Experience of agile methodologies and associated toolsets and code repositories
 </li>
 <li>
 Strong collaboration and stakeholder engagement skills
 </li>
 <li>
 Self-motivated and organised person
 </li>
 <li>
 High level of attention to detail, the ability to think architecturally at &lsquo;big picture&rsquo; and able to translate this into practical implementation
 
 
 </li>
 </ul>
 
 Desirable
 
 
 
 <ul>
 <li>
 Cloud certified with experience
 </li>
 <li>
 Required strong technical skills and demonstrated experience in each of the following areas:
 </li>
 <li>
 Excellent communication (written and oral) and interpersonal skills
 </li>
 <li>
 Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models
 </li>
 <li>
 Demonstrated teamwork and collaboration in a professional setting
 </li>
 <li>
 Flexible and willingness to work on different projects and programming
 
 
 </li>
 </ul>
 
 What We Would Like You To Have
 
 
 
 <ul>
 <li>
 Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component
 
 
 </li>
 </ul>
 
 Qualities We Are Looking For
 
 
 
 You&rsquo;re a natural at taking initiative: Someone who brings out the best in others and is a brilliant listener. You will help to grow our engineering practice without compromising standards, integrity or culture. You enjoy the ever-changing landscape of technology and love to keep on top of changes and improvements.
 
 
 You&rsquo;re great at communicating ideas: Someone who can clearly communicate their thoughts and ideas over any medium, adapting technical content to match their audience.
 
 
 You enjoy mentoring others: Someone who is open to paying their skills forward, building up our junior talent and supporting other brilliant engineers.
 
 
 
 Connect to your service line - Technology &amp; Transformation
 
 
 
 Distinctive thinking, deep expertise, and collaborative working. That&rsquo;s what connects us. That&rsquo;s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we&rsquo;ll make an impact that matters.
 
 
 
 Our commitment to you
 
 
 
 Making an impact is more than just what we do: it&rsquo;s why we&rsquo;re here. We strive to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
 
 
 We want you. The true you. Your own strengths, perspective and personality. We nurture a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we&rsquo;ll take your wellbeing seriously, too. Because it&rsquo;s only when you&rsquo;re comfortable and at your best that you can make the kind of impact you, and we, live for.
 
 
 Your expertise is our capability, so we&rsquo;ll make sure it never stops growing. Whether it&rsquo;s from the complex work you do, or the people you collaborate with, you&rsquo;ll learn every day. Through world-class development, you&rsquo;ll gain invaluable technical and personal skills. Whatever your level, you&rsquo;ll learn how to lead.
 
 
 
 Connect to your next step
 
 
 
 A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you&rsquo;ll experience a purpose you can believe in and an impact you can see. You&rsquo;ll be free to bring your true self to work every day. And you&rsquo;ll never stop growing, whatever your level.
 
 
</div>

Deloitte Innovation Hub | Cloud Engineering Technical Lead, Cairo, Egypt

Henkel

<div>
 
 About this Position
 
 This role leads the technical team to optimize maintenance operations, ensure equipment availability, and develop the skills of mechanics and electricians. Oversees preventive and corrective maintenance, implements SAP MMA and PM DMS systems, and drives problem-solving and operational excellence across the site.
 
 
 
 What You&acute;ll Do
 
 
 
 <ul>
 <li>
 Guide mechanics and electricians to improve maintenance and build their skills.
 </li>
 <li>
 Oversee preventive and corrective maintenance using PM DMSs and execute regular checks.
 </li>
 <li>
 Maintain equipment availability and manage spare parts and M&amp;R costs.
 </li>
 <li>
 Lead breakdown elimination, solve chronic losses, and coach maintenance leaders.
 </li>
 <li>
 Own SAP MMA and PM DMS implementation, review schedules, and ensure operational alignment.
 
 
 </li>
 </ul>
 
 What makes you a good fit
 
 
 
 <ul>
 <li>
 3 to 5 years of experience in reliability and maintenance or relevant fields.
 </li>
 <li>
 Electrical, Electromechanical, or Mechatronics Engineering degree; CRMP/PMP is a plus.
 </li>
 <li>
 Reliability methodologies (FMEA, RCA, RCM), data analysis (SPC, Six Sigma DMAIC), equipment knowledge (electromechanical systems, rotating equipment, schematics), maintenance planning (predictive/preventive maintenance, CMMS), and troubleshooting complex issues.
 </li>
 <li>
 Vision setting, coaching, motivating the team, and leading by example.
 </li>
 <li>
 Clear technical communication to non-technical stakeholders, cross-departmental liaison, and effective reporting.
 </li>
 <li>
 Problem-solving, maintenance strategy development, budgeting, prioritization, scheduling, and resource management.
 
 
 </li>
 </ul>
 
 Some perks of joining Henkel
 
 
 
 <ul>
 <li>
 Global wellbeing standards with health and preventive care programs
 </li>
 <li>
 Gender-neutral parental leave for a minimum of 8 weeks
 </li>
 <li>
 Employee Share Plan with voluntary investment and Henkel matching shares
 </li>
 <li>
 Comprehensive Health Insurance for employee + dependents
 </li>
 <li>
 Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
 
 
 </li>
 </ul>
 At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
</div>

Reliability & Maintenance Lead

<div>
 
 AI/ML Engineering, Senior Tech Lead, Cairo, Egypt
 
 
 
 
 Connect to your career at Deloitte
 
 
 
 Deloitte, established globally in 1845, is the world&rsquo;s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal, Strategic Risk &amp; Transactions Advisory and Technology &amp; Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.
 
 
 Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients&rsquo; most complex business problems, across portfolios that include &lsquo;Strategy &amp; Transactions&rsquo;, &lsquo;Customer&rsquo;, &lsquo;Engineering, AI &amp; Data, &lsquo;Enterprise, Technology &amp; Performance&rsquo; and &lsquo;Cyber&rsquo;. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.
 
 
 We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.
 
 
 
 Connect to your opportunity
 
 
 
 Data requirements gathering and client engagement.
 
 
 <ul>
 <li>
 Being able to engage with the client to understand their pain points and requirements.
 </li>
 <li>
 Communicate solutions/propositions effectively back to client/team.
 
 
 </li>
 </ul>
 Data analysis and pre-processing
 
 
 <ul>
 <li>
 Collect and clean large datasets for machine learning projects.
 </li>
 <li>
 Explore data to identify patterns, anomalies, and potential insights.
 </li>
 <li>
 Pre-process data, including feature engineering and normalization.
 
 
 </li>
 </ul>
 Algorithm Development
 
 
 <ul>
 <li>
 Design, develop, and implement machine learning algorithms.
 </li>
 <li>
 Experience with various machine learning models and techniques.
 </li>
 <li>
 Optimize algorithms for accuracy, efficiency, and scalability.
 
 
 </li>
 </ul>
 Model Training and Evaluation
 
 
 <ul>
 <li>
 Train machine learning models using collected data.
 </li>
 <li>
 Perform testing to validate models
 </li>
 <li>
 Evaluate model performance using appropriate metrics and techniques.
 </li>
 <li>
 Fine-tune models to improve predictive accuracy.
 
 
 </li>
 </ul>
 Data Visualization
 
 
 <ul>
 <li>
 Create informative data visualizations to communicate insights effectively
 </li>
 <li>
 Familiarity with visualization libraries like Matplotlib, Seaborn, or data visualization software like Tableau, Power BI.
 
 
 </li>
 </ul>
 
 Connect To Your Skills And Professional Experience
 
 
 
 You're a Natural Problem Solver: Collaboration is at the core of our culture, and we're seeking someone who excels in teamwork and brings out the best in their colleagues. You'll be a brilliant listener, promoting a culture of innovation and knowledge sharing. At Deloitte, we believe in giving our AI/ML Engineers the autonomy they need to excel while upholding our high standards, integrity, and culture.
 
 
 <ul>
 <li>
 10+ years of experience in data engineering / data science
 
 
 </li>
 </ul>
 
 Essentials
 
 
 
 <ul>
 <li>
 Technical Expertise: Mastery in AI and ML algorithms, frameworks (e.g., TensorFlow, PyTorch), and libraries.
 </li>
 <li>
 Data proficiency: Proficient in data collection, pre-processing, and analysis.
 </li>
 <li>
 Model Mastery: Proven experience in developing and fine-tuning machine learning models.
 
 
 </li>
 </ul>
 
 Desirables
 
 
 
 <ul>
 <li>
 Domain Knowledge: Familiarity with deploying ML frameworks in industry
 </li>
 <li>
 Research Enthusiast: A strong interest in staying abreast of the latest AI/ML advancements.
 </li>
 <li>
 Project Leadership: Previous experience leading AI/ML initiatives.
 
 
 </li>
 </ul>
 Diversity is our strength, and we celebrate the individuality of our team members. At Deloitte, we embrace differences and encourage everyone to be their authentic selves. We believe that it's these differences that keep us strong, successful, and diverse. Join us and be a part of a team that values your uniqueness!
 
 
 
 Connect to your service line - Technology and Transformation
 
 
 
 Distinctive thinking, deep expertise, and collaborative working. That&rsquo;s what connects us. That&rsquo;s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we&rsquo;ll make an impact that matters.
 
 
 
 Personal independence
 
 
 
 Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.
 
 
 
 Connect to your Industry
 
 
 
 &ldquo;What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte&rsquo;s clients include many of the world&rsquo;s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.&rdquo;
 
 
 <ul>
 <li>
 Dan, Technology &amp; Transformation
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 Making an impact is more than just what we do: it&rsquo;s why we&rsquo;re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
 
 
 We want you. The true you. Your own strengths, perspective, and personality. So, we&rsquo;re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we&rsquo;ll take your wellbeing seriously, too. Because it&rsquo;s only when you&rsquo;re comfortable and at your best that you can make the kind of impact you, and we, live for.
 
 
 Your expertise is our capability, so we&rsquo;ll make sure it never stops growing. Whether it&rsquo;s from the complex work you do, or the people you collaborate with, you&rsquo;ll learn every day. Through world-class development, you&rsquo;ll gain invaluable technical and personal skills. Whatever your level, you&rsquo;ll learn how to lead.
 
 
 
 Connect to your next step
 
 
 
 A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you&rsquo;ll experience a purpose you can believe in and an impact you can see. You&rsquo;ll be free to bring your true self to work every day. And you&rsquo;ll never stop growing, whatever your level.
</div>

Deloitte Innovation Hub I AI/ML Engineering, Senior Tech Lead, Cairo, Egypt

Synopsys Inc

<div>
 
 We Are:
 
 
 
 At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines. We lead in chip design, verification, and IP integration, empowering the creation of high-performance silicon chips and software content. Join us to transform the future through continuous technological innovation.
 
 
 
 You Are:
 
 
 
 A collaborative and forward-thinking leader with a strong technical foundation in C/C++ development, algorithms, and simulation. Experienced in software engineering and team leadership, you excel at guiding teams through complex projects while balancing immediate delivery with long-term technical strategy. Passion for innovation in automotive and telecommunications drives your commitment to quality and growth. Skilled at stakeholder management and cross-functional collaboration, you empower your team and foster a culture of continuous improvement. Adaptable, organized, and results-oriented, you thrive in dynamic environments and are motivated by shaping the technologies of tomorrow.
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 
 <ul>
 <li>
 Lead and mentor a team of 4+ engineers, providing technical guidance and fostering a growth-oriented environment.
 </li>
 <li>
 Collaborate with Product Management to define, prioritize, and execute on the product roadmap for vECU simulation solutions.
 </li>
 <li>
 Oversee the end-to-end delivery of robust, scalable simulation and testing solutions, ensuring high-quality implementation and smooth release execution.
 </li>
 <li>
 Guide software architecture evolution in close partnership with senior engineers, aligning with product strategy and customer requirements.
 </li>
 <li>
 Coordinate cross-team initiatives focused on performance optimization, extensibility, and compliance with industry standards.
 </li>
 <li>
 Establish and promote technical best practices, driving engineering excellence and scalable development processes throughout the team.
 </li>
 <li>
 Manage hiring, performance, and career development, ensuring a strong pipeline of engineering talent and effective succession planning.
 </li>
 <li>
 Balance immediate project delivery with sustainable, future-proof architectural decisions.
 
 
 </li>
 </ul>
 
 The Impact You Will Have:
 
 
 
 <ul>
 <li>
 Pioneer cutting-edge virtualization and simulation capabilities for automotive systems, influencing industry direction.
 </li>
 <li>
 Empower customers in automotive, mobile, and telecommunications sectors to accelerate embedded software development for next-generation products.
 </li>
 <li>
 Drive the adoption of innovative simulation technologies, enhancing Synopsys&rsquo; reputation as a global leader in EDA and system solutions.
 </li>
 <li>
 Shape the technical roadmap and strategic direction of simulation offerings, ensuring alignment with emerging market needs.
 </li>
 <li>
 Foster a culture of engineering excellence, continuous improvement, and technical quality across the organization.
 </li>
 <li>
 Mentor and develop engineering talent, building a high-performing, resilient, and motivated team.
 </li>
 <li>
 Contribute to Synopsys&rsquo; mission of powering the Era of Smart Everything through groundbreaking technologies.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need:
 
 
 
 <ul>
 <li>
 B.Sc., M.Sc., or Ph.D. in Computer Engineering, Computer Science, Mechatronics, or a related engineering discipline.
 </li>
 <li>
 10&ndash;12+ years of professional software development experience, with a strong background in C/C++, algorithms, data structures, and object-oriented design.
 </li>
 <li>
 Proven experience in leading and developing software engineering teams.
 </li>
 <li>
 Deep understanding of software architecture, product development cycles, and simulation techniques, including co-simulation and hard real-time simulation concepts.
 </li>
 <li>
 Hands-on expertise with Git, CI/CD workflows, and designing/scaling test automation frameworks for complex systems.
 </li>
 <li>
 Excellent communication and stakeholder management skills, with a focus on high-quality product delivery.
 </li>
 <li>
 Knowledge of automotive protocols (CAN, LIN, SPI, Ethernet) and standards (FMI, SSP, XIL, A2L, MDF, DCM) is a plus.
 </li>
 <li>
 Experience with Software Defined Vehicles (SDV), Virtual Electronic Control Units (vECUs), digital twins, or advanced simulation platforms is advantageous.
 
 
 </li>
 </ul>
 
 Who You Are:
 
 
 
 <ul>
 <li>
 Highly organized and detail-focused, adept at managing complex projects and shifting priorities under tight deadlines.
 </li>
 <li>
 A strategic thinker with the ability to influence and drive decisions that impact department and organizational success.
 </li>
 <li>
 Committed to quality, reliability, and continuous improvement in all aspects of engineering work.
 </li>
 <li>
 Results-driven, with a proven track record of delivering high-impact projects on time and within budget.
 </li>
 <li>
 Empowering leader who builds trust, supports individual growth, and fosters a psychologically safe team environment.
 </li>
 <li>
 Ownership mindset, taking accountability for outcomes while encouraging team responsibility and initiative.
 
 
 </li>
 </ul>
 
 The Team You&rsquo;ll Be A Part Of:
 
 
 
 You&rsquo;ll join the Systems Software Group, a dynamic and innovative team at the heart of Synopsys&rsquo; market-leading emulation, FPGA prototyping, virtual prototyping, verification IP, and optical design technologies. Our team is passionate about delivering disruptive solutions for automotive, mobile, networking, and AI applications. We value collaboration, creativity, and technical excellence, and are dedicated to enabling our customers to create better, faster, and more reliable software and hardware systems. If you thrive in a global, agile environment and are excited by the opportunity to work on transformative technologies, you&rsquo;ll feel right at home with us.
 
 
 
 Rewards and Benefits:
 
 
 
 We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
 
 
 #TPG
</div>

R&D Engineering Manager

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