customer service representative Jobs in Karachi

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technical support agent

Services pvt ltd

Well Reputed and fastest Growing Electric Bike Company looking for:Technical Support EngineerMust have the Engineering education (Mechanical Or Electrical Preffered)Must have the ExperienceJob Responsibilites:1. Support the Technicians in the Region.2. Monthly Trainings for the technicians and new appointment technicians.3. Market Survey4. Technical Analysis and Issue Resolution5. Repair SupportJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Technical Support Engineer

Cubexs Weatherly (pvt) Ltd

Job description:CubeXS Weatherly Pvt Ltd is Hiring &quot;Online Technical Support&quot; (on-site).Department: OTS DepartmentJob Type: Full Time/Permanent (Rotational Shifts)Job Shift: RotatingJob Location: Clifton, Karachi, PakistanMinimum Experience: FreshJob Description:&middot; Answer phone calls and respond to emails in a professional manner and provide information about products and services as required by the callers.&middot; Follow up with customers and their complaints, ensuring that customers&rsquo; requests are attended to accordingly.&middot; Pleasant personality and attitude towards resolving clients' issues/complaints.&middot; Handling customers, inbound calls, and email correspondence are the major tasks.&middot; Collecting feedback from our customers/clients about the quality of service after every service call.Requirements:&middot; Education: Bachelors&middot; Must have strong interpersonal &amp; communication skills.. Good email writing skillsJob Type: Full-time (Rotational Shifts)Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

OTS Engineer

Mamji Hospital

Job Description for Required IT Support Officer (System Support Engineer)<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a IT Technical support engineer.</li><li>Responding to technical support calls from end users of computers and software applications</li><li>Setting up and installing new computers, networks and software</li><li>Setting up user accounts and profiles on the network</li><li>Installing updates, known as patches, to software applications</li><li>Installing and configuring operating systems, anti-virus software and other applications such as Microsoft Office</li><li>Diagnosing and fixing network problems and hardware or software faults</li><li>maintaining inventories of hardware and software</li><li>keeping a record of issues and faults along with solutions, for future reference</li><li>Good interpersonal skills, time management skills and Ability to think critically.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Diagnosing, troubleshooting &amp; Repairing of hardware malfunctions, software issues, and networking problems.</li><li>Tracking and managing work records and compiling job reports.</li><li>EXPERIENCE: 2 to 3 years</li></ul>Job Type: Full-timeWork Location: In person

IT Support Officer (Night Shift)

anekor

We are urgently hiring IT Support Lead for for one of our clients.Responsibilities<ul><li>Supervise and coordinate IT support staff to ensure timely resolution of technical issues.</li><li>Oversee installation, configuration, and troubleshooting of desktops, laptops, printers, scanners, and peripherals.</li><li>Provide second-level support for operating systems, network connectivity, and enterprise applications (including ERP/SAP).</li><li>Ensure backup, security, and recovery of user systems and critical data.</li><li>Monitor server rooms, data center environment, and network performance to ensure uptime and compliance.</li><li>Coordinate with vendors and service providers for hardware, software, and network-related services.</li><li>Assist in system upgrades, patch management, preventive maintenance, and disaster recovery activities.</li><li>Maintain IT documentation, asset records, and incident logs.</li><li>Enforce IT policies, procedures, and security standards across the organization.</li><li>Support plant/office systems integration and ensure smooth IT operations during shifts.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Minimum 1&ndash;2 years of IT support experience in a manufacturing Industry.</li><li>Prior experience supervising or leading IT support teams is preferred.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Salary: UP TO 90KLocation: KarachiJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

IT Support Lead

Fiberish Pvt Ltd

Position: Support Engineer Career Level: Intermediate Shift Type: Rotational (Morning/Evening/Night) Location: KarachiRequirement: Intermediate knowledge of Networks and operating systems.<ul><li>Day-to-day network performance monitoring</li><li>Excellent verbal &amp; written communication skills.</li><li>Multi-tasking</li><li>Support customers ensuring maximum possible service availability and performance to our customers.</li><li>Provide instant reply from support desk.</li><li>Should be able to work in a team and perform under pressure and take responsibility for work that assigned by seniors.</li><li>Network troubleshooting and fault analysis to resolve the issue.</li><li>Site visits require for troubleshooting.</li><li>Deployment and maintenance of network monitoring, analysis and reporting tools.</li><li>Basic knowledge of GPON Infrastructure.</li><li>Basic understanding of the following technologies: IP Protocols (ICMP, UDP, TCP); IP filtering and firewalling; Ethernet (STP,RSTP, MSTP, VLANs).</li><li>Good understanding of DNS, DHCP, WiFi standards and Mid to Advanced level of troubleshooting.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Limton Group of Companies

Limton Group of Companies &ndash; Hiring IT AssistantInterested candidates are invited to apply as per the job description below:Qualification Requirements:<ul><li>Intermediate / Diploma / Relevant Certifications preferred</li></ul>Experience Requirements:<ul><li>Minimum 1 year of experience in IT support</li></ul>Responsibilities:<ul><li>Install and maintain OS, Office, and other software</li><li>Assemble, maintain, and repair PCs</li><li>Troubleshoot day-to-day end-user issues</li><li>Resolve printer and network problems</li><li>Manage IT inventory</li><li>Monitor and maintain UPS systems</li><li>Troubleshoot CCTV / DVR systems</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

IT Support Assistant

Darosoft

Job SummaryWe are looking for a hands-on AI Engineer with at least 2 years of professional experience in building AI agents and automated AI-driven workflows. The ideal candidate should have strong experience working with LLMs, AI agent frameworks, and n8n workflow automation, and be capable of integrating intelligent systems into real-world business applications.Key Responsibilities<ul><li>Design, develop, and deploy AI agents capable of task execution, decision-making, and tool usage</li><li>Build and maintain n8n workflows for AI-driven automation</li><li>Integrate AI agents with:</li><li>Internal systems (ERP, CRM, databases)</li><li>Third-party APIs and services</li><li>Develop LLM-powered solutions such as chatbots, assistants, and process automation tools</li><li>Implement prompt engineering, agent memory, and multi-step reasoning flows</li><li>Build and consume REST APIs for AI integrations</li><li>Monitor, debug, and optimize AI agents and automation workflows</li><li>Ensure reliability, scalability, and performance of AI systems</li><li>Document AI workflows, agent logic, and integrations</li></ul>Required Skills &amp; QualificationsExperience<ul><li>Minimum 2 years of professional experience as an AI Engineer / ML Engineer / Automation Engineer</li></ul>Core Technical Skills<ul><li>Strong proficiency in Python</li><li>Experience with NumPy, Pandas, Scikit-learn</li><li>Solid understanding of data handling, statistics, and ML fundamentals</li></ul>AI, LLMs &amp; Agents<ul><li>Hands-on experience building AI agents</li><li>Experience working with LLMs (OpenAI, Azure OpenAI, Hugging Face, etc.)</li><li>Strong prompt engineering skills</li><li>Experience with RAG (Retrieval-Augmented Generation) pipelines</li><li>Familiarity with agent frameworks such as:</li><li>LangChain</li><li>LlamaIndex</li><li>or similar tools</li></ul>Automation &amp; Workflows<ul><li>Proven experience working with n8n workflow automation</li><li>Experience building:</li><li>Event-driven workflows</li><li>Webhook-based automations</li><li>Scheduled (cron) workflows</li><li>Ability to orchestrate workflows involving LLMs + APIs + databases</li></ul>APIs &amp; Backend<ul><li>Experience building and consuming REST APIs</li><li>Familiarity with FastAPI or Flask</li><li>Experience integrating AI systems with databases (SQL / NoSQL)</li></ul>Nice to Have (Plus Points)<ul><li>Experience with self-hosted n8n deployments</li><li>Knowledge of vector databases (FAISS, Pinecone, Weaviate, etc.)</li><li>Experience with Docker and basic cloud deployments</li><li>Familiarity with MLOps concepts</li><li>Experience with Zapier / Make.com in addition to n8n</li></ul>Soft Skills<ul><li>Strong problem-solving and analytical skills</li><li>Ability to explain AI concepts to non-technical stakeholders</li><li>Good communication and teamwork skills</li><li>Self-driven and eager to learn new technologies</li></ul>Job Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthWork Location: In person

Artificial Intelligence Engineer

Explore 1151+ Technical support agent in Karachi this January. Find roles across top companies and apply now to boost your career.

1151 technical support agent jobs IN Karachi

Technical Support Engineer

OTS Engineer

IT Support Officer (Night Shift)

IT Support Lead

Technical Support Engineer

IT Support Assistant

Artificial Intelligence Engineer