customer support executive Jobs in Karachi

customer support executive

customer service executive Jobs in Karachi

customer service executive

call center agent

call center representative Jobs in Karachi

call center representative

customer service agent

technical support agent

Sybrid Pvt Ltd - A Lakson Group Company

About the Role:The Team Lead will be responsible for managing a team of agents, ensuring smooth call center operations, maintaining service quality, and driving team performance in a fast-paced technical support environment.Key Responsibilities:<ul><li>Lead and manage a team of technical support agents</li><li>Monitor team performance, KPIs, and service quality</li><li>Handle escalations and ensure timely issue resolution</li><li>Provide coaching, mentoring, and ongoing support to team members</li><li>Coordinate with internal teams to ensure smooth operations</li><li>Maintain reports and ensure SLA compliance</li></ul>Eligibility:<ul><li>Minimum 2 years of experience in Call Center / Technical Support (BPO preferred)</li><li>Proven experience in a Team Lead or Senior Agent role</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, Telecommunications, or related field</li><li>Strong communication and leadership skills</li><li>Ability to handle pressure and manage team performance</li></ul>Take the next step in your career and lead a dynamic technical support team!Pay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Team Lead (Technical Support)

About the Role:This internship provides hands-on exposure to real-time customer support operations, technical assistance, and telecom service handling within a fast-paced support center.What You Will Gain:<ul><li>Practical experience in a Call Center setup</li><li>Customer handling &amp; communication skills</li><li>Exposure to technical support workflows</li><li>Understanding of telecom service operations</li><li>Real-time problem-solving experience</li></ul>Eligibility:<ul><li>Fresh graduates (Ongoing students are not allowed)</li><li>Bachelor&rsquo;s degree in IT, Computer Science, Software Engineering, Telecommunications, or related field</li><li>Strong communication skills</li><li>Eager to learn and grow in technical support domain</li></ul>We are entertaining walk-in interviews from Monday to Friday, 10:00 AM to 8:00 PM, or you may apply online at careers@sybrid.com.Pay: Rs32,000.00 - Rs37,000.00 per monthWork Location: In person

Internship Opportunity – Technical Support

Cubexs Weatherly (pvt) Ltd

Job description:Job description:CubeXS Weatherly Pvt Ltd is Hiring &quot;Online Technical Support&quot; (on-site).Department: OTS DepartmentJob Type: Full Time/Permanent (Rotational Shifts)Job Shift: RotatingJob Location: Clifton, Karachi, PakistanMinimum Experience: FreshJob Description:&middot; Answer phone calls and respond to emails in a professional manner and provide information about products and services as required by the callers.&middot; Follow up with customers and their complaints, ensuring that customers&rsquo; requests are attended to accordingly.&middot; Pleasant personality and attitude towards resolving clients' issues/complaints.&middot; Handling customers, inbound calls, and email correspondence are the major tasks.&middot; Collecting feedback from our customers/clients about the quality of service after every service call.Requirements:&middot; Education: Bachelors&middot; Must have strong interpersonal &amp; communication skills.Good email writing skillsJob Type: Full-time (Rotational Shifts)Work Location: In personPay: Rs35,000.00 - Rs40,000.00 per hourWork Location: In person

Online Technical Support

Together

The IT Assistant Manager supports the IT Manager and the broader IT team in managing systems, software, data handling, reporting, and team coordination. This role ensures smooth day-to-day IT operations and supports various departments with their technical requirementsKey Responsibilities<ul><li>Possess a strong understanding of D-Base and E-Sales software.</li><li>Allocate data to the sales team based on instructions from Country Head.</li><li>Perform data analysis and generate graphs and reports.</li><li>Update databases by adding new companies and campaigns as directed.</li><li>Download and upload business line call records weekly; coordinate with the network manager.</li><li>Prepare weekly and monthly reports for the sales team.</li><li>Monitor website performance and speed; suggest improvements if required.</li><li>Identify technical or operational issues and provide effective solutions.</li><li>Recommend improvements for systems and processes.</li><li>Train and update new interns on D-Base and E-Sales software.</li><li>Conduct regular training sessions for existing staff.</li><li>Understand the significance of dispatch processes and ensure proper execution.</li><li>Analyze the database for better solutions and improvements.</li><li>Perform any other tasks assigned by the HOD or management.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Strong knowledge of database management, reporting tools, and IT systems.</li><li>Proficiency in MS Office, particularly Excel and reporting functions.</li><li>Good problem-solving, communication, and coordination skills.</li><li>Strong organizational skills with the ability to manage multiple tasks.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

IT Support

Mars BPO

Job Overview: Mars BPO is hiring motivated and confident Customer Sales Representatives for our Karachi office. We are looking for energetic individuals with strong communication skills who can handle customer interactions professionally and achieve sales targets in a fast-paced environmentKey Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Provide accurate information about products and services.</li><li>Maintain records of customer interactions in the system.</li></ul>Requirements:<ul><li>Intermediate or Bachelor&rsquo;s qualification preferred</li><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Fresh and experienced candidates can apply</li><li>Ability to work in night shift</li><li>Strong communication and sales skills</li></ul>What We Offer:<ul><li>Market-competitive salary</li><li>Friendly and professional work environment</li><li>Career growth opportunities</li><li>Performance-based incentives</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:00 PM to 4:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

International Voice Agents (Night Shift)

Global Business Shared Service

If you have exceptional English and can think fast, this is one of those roles that can genuinely level you up.We&rsquo;re hiring for a US-based MNC with a strong, performance-driven culture , not your typical call center environment.What you&rsquo;ll be doing:<ul><li>Handling 3 live chats simultaneously (yes, we need sharp multitaskers)</li><li>Communicating with international customers in flawless written English</li><li>Solving problems quickly, clearly, and professionally</li></ul>Why this role stands out:<ul><li>Work with a global company (real exposure, not just a title)</li><li>Build world-class communication skills</li><li>F*ast-paced environment that actually rewards performance*</li><li>Paid training</li><li>Market Competitive pay</li></ul>Location: P.E.C.H.S., Karachi Shift: Night (US hours &mdash; non-negotiable)Job Types: Full-time, FresherPay: Rs115,000.00 - Rs140,000.00 per monthWork Location: In person

Live Chat Agent - Night Shift

Collabrains PVT LTD

International Sales Agent (Upwork &amp; Fiverr) &ndash; Entry Level | Night Shift Location: P.E.C.H.S Block 06, Karachi Timings: 6:00 PM &ndash; 3:00 AM (Night Shift) Job Type: Full-Time, On-SiteRole Overview:We are looking for a International Sales Agent execute sales campaigns, strategize outreach on Upwork and Fiverr, and drive conversions through effective sales closures.If you&rsquo;re good at written communication and enjoy engaging with people online, this role is for you.Responsibilities:<ul><li>Execute sales campaigns tailored for Upwork and Fiverr platforms.</li><li>Engage with potential clients, presenting campaign ideas and solutions effectively.</li><li>Drive conversions by pitching and closing sales with persuasive communication.</li><li>Track campaign performance and maintain records of leads, sales, and activities.</li><li>Meet assigned sales and performance targets.</li></ul>Perks &amp; Benefits:<ul><li>Base Salary + Commission on Sales</li><li>Friendly, collaborative work environment</li><li>Growth opportunities within the sales and support teams</li></ul>Requirements:<ul><li>Good English writing and typing skills</li><li>Friendly and clear communication style</li><li>Ability to handle multiple chats at once</li><li>Prior chat support or sales experience is a plus (but not required)</li><li>Must be comfortable working night hours</li></ul>Job Type: Full-timeWork Location: In person

International Sales Agent | Night Shift

Explore 1155+ Technical support agent in Karachi this May. Find roles across top companies and apply now to boost your career.