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customer support representative Jobs in Lahore

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customer service representative Jobs in Lahore

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technical support consultant

Northstar Cafe

Odoo Functional Consultant (with Technical Skills)Location: Defence Mor, Walton Road, LahoreShift Timing: 7:00 PM &ndash; 5:00 AMExperience: 1.5 to 2 Years (Minimum)Salary Range: PKR 75,000 &ndash; 100,000/monthApply At: hr@biztekapps.comJob Overview:Biztek Apps is looking for an experienced Odoo Functional Consultant with strong technical capabilities and hands-on experience in Odoo. The ideal candidate should have an in-depth understanding of functional business processes and the ability to customize, develop, and deploy Odoo modules, especially Accounting, Sales, Inventory, and Purchase.Key Functional Responsibilities:<ul><li>Gather business requirements and translate them into technical and functional solutions within Odoo.</li><li>Implement and support core modules: Accounting, Sales, Inventory, Purchase.</li><li>Conduct gap analysis and offer appropriate Odoo-based process enhancements.</li><li>Train end users and prepare documentation/user manuals.</li><li>Test modules thoroughly to ensure performance and reliability.</li></ul>Key Technical Responsibilities:<ul><li>Develop custom Odoo modules and modify existing ones using Python and Odoo ORM.</li><li>Create and manage custom reports using QWeb/XML and Excel exports.</li><li>Design and implement workflows, automated actions, and scheduled tasks.</li><li>Integrate third-party APIs and external systems as needed.</li><li>Debug issues in server logs, write efficient code, and ensure optimal system performance.</li><li>Perform upgrades and migrations between Odoo versions (especially to/from v17).</li></ul>Required Skills &amp; Experience:<ul><li>1.5&ndash;2 years of hands-on experience with Odoo in both functional and technical roles.</li><li>Strong command over Python, XML, PostgreSQL, and Odoo ORM/API.</li><li>Experience working on Accounting, Inventory, Purchase, and Sales modules.</li><li>Familiar with Linux-based environments, Git, and Odoo.sh (optional but preferred).</li><li>Ability to troubleshoot, test, and optimize code independently.</li><li>Strong communication skills with the ability to explain technical details to non-technical users.</li><li>Must be available for on-site night shift (7 PM &ndash; 5 AM) in Lahore.</li></ul>Why Join Us?<ul><li>Competitive salary based on skills and experience</li><li>Exposure to international clients and real business challenges</li><li>Supportive team environment with growth opportunities</li><li>Work with latest Odoo version and custom enterprise solutions</li></ul>How to Apply:Send your updated resume to hr@biztekapps.com with the subject line:&ldquo;Application &ndash; Odoo Functional Consultant &ndash; Night Shift&rdquo;Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthApplication Question(s):<ul><li>This is an onsite, night-shift position. Please apply only if you are comfortable working night shifts.</li></ul>Experience:<ul><li>Odoo techno functional: 1 year (Required)</li></ul>Work Location: In person

Odoo Functional Consultant (with Technical Skills)

Glosix

Job opportunity for Software Projects Consultant at Glosix SystemsExperience: upto 2 yearsIndustry: ITPositions: 2Role: Software Projects Consultant (Support)Job Location: Dream Gardens, Defense Road, LahoreSalary: Negotiable.Education: BSSE/BSCS/BCS/Job DescriptionWe are looking for talented, energetic and motivated candidates for the role of Projects Consultant.Minimum qualifications and Experience:&middot; A Bachelor's degree in Computer Science.&middot; Experience in software project management.&middot; Hands on experience on Project Management Tools.&middot; Past experience in Software Quality Assurance and/or Software Development.&middot; Plan and coordinate project schedules, goals &amp; milestones and make project assignments.&middot; Adhere to budgets and keep projects on track for successful completion within specification&middot; Create technical documentation as needed and report on progress of project. Kindly Mention position in subject line. Last date to apply is March 15, 2022.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per year

Software Projects Consultant (Support)

AlphaBOLD

<div>
 
 
 Job Summary:
 
 
 
 We are seeking a dynamic and experienced Techno-Functional Consultant specializing in Microsoft Dynamics 365 CRM. This role bridges the gap between business needs and technical solutions combining hands-on system configuration and development with client-facing functional consulting. The ideal candidate will possess strong business acumen, deep technical expertise, and the communication skills necessary to deliver high-quality CRM implementations and support.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Lead and facilitate requirements gathering sessions with stakeholders to understand business needs and translate them into functional specifications.
 
 </li>
 <li>
 Conduct workshops, client meetings, and system demos throughout the project lifecycle.
 </li>
 <li>
 Deliver professional consulting services during Dynamics CRM implementations and support engagements.
 </li>
 <li>
 Provide user training and end-user support to ensure adoption and system success.
 </li>
 <li>
 Prepare functional documentation including use cases, business process flows, and solution design documents.
 </li>
 <li>
 Assist in business process analysis, reengineering, and optimization using Dynamics CRM capabilities.
 </li>
 <li>
 Act as the primary liaison between business users and technical teams.
 </li>
 <li>
 Design, customize, and implement Dynamics 365 CRM solutions including configuration of entities, workflows, business process flows, forms, and dashboards.
 </li>
 <li>
 Develop custom plugins, workflows, and integrations using C#, .NET, JavaScript, Power Automate, and Power Apps.
 </li>
 <li>
 Work on Dynamics CRM development including Web Resources, SSRS reports, and custom connectors.
 </li>
 <li>
 Integrate Dynamics CRM with other Microsoft products and third-party applications.
 </li>
 <li>
 Perform data migration, cleansing, and integration using tools like Kingsway Soft or Informatica.
 </li>
 <li>
 Provide performance tuning, troubleshooting, and ongoing technical support.
 </li>
 <li>
 Participate in solution architecture design and contribute to best practices.
 </li>
 </ul>
 
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, Information Technology, or related field (master's degree is a plus).
 </li>
 <li>
 4+ years of hands-on experience with Microsoft Dynamics 365 CRM (both on-premises and cloud versions).
 </li>
 <li>
 Strong experience in .NET, C#, JavaScript, SQL Server, and web technologies.
 </li>
 <li>
 Experience working with Dynamics 365 Dataverse, APIs, and Azure integrations.
 </li>
 <li>
 Proficient in using development tools such as Visual Studio, TFS, Git, or Azure DevOps.
 </li>
 <li>
 Familiarity with Agile methodology and DevOps practices.
 </li>
 </ul>
 
 
 
 
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Microsoft certifications such as PL-200, MB-210, or Dynamics 365 Functional Consultant certifications.
 </li>
 <li>
 Experience with the wider Microsoft Dynamics stack (AX, GP, Business Central).
 </li>
 <li>
 Exposure to Power Platform components such as Power Pages, Power Virtual Agents, and Power Apps Component Framework (PCF).
 </li>
 <li>
 Experience supporting 3rd-party add-ons or ISV solutions integrated with CRM.
 </li>
 </ul>
 
 
 
 
 Core Competencies:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and presentation skills with the ability to interact effectively with business and technical stakeholders.
 </li>
 <li>
 Ability to manage and deliver multiple tasks/projects independently or as part of a remote/distributed team.
 </li>
 <li>
 Strong initiative and ownership of solution delivery and client success.
 </li>
 </ul>
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary and benefits
 </li>
 <li>
 Dollar Pegging
 </li>
 <li>
 Internet and Gym Reimbursements.
 </li>
 <li>
 Company Sponsored Subsidized Lunch
 </li>
 <li>
 Paid holidays and vacations.
 </li>
 <li>
 Medical outpatient reimbursement and inpatient facility.
 </li>
 <li>
 Opportunities to make a difference in a small, yet highly productive environment.
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Employee Centric Benefits and Policies
 </li>
 <li>
 Company sponsored certifications
 </li>
 <li>
 5 Year service reward
 </li>
 <li>
 US-H1 Visa Offering
 </li>
 </ul>
</div>

CRM Mid Level Consultant - Techno-Functional

HR Force International

Job Description: 
We are looking for Trainee Technical Support Representatives with a Computer Science background who enjoy problem-solving and client interaction more than programming. Selected candidates will go through a 2-month structured training program covering product knowledge, API fundamentals, and communication skills. After successful completion, candidates will be offered a full-time role on probation with growth opportunities in technical support and client success.
 
Key Responsibilities: 
<ul>
<li>Serve as the first point of contact for client technical queries.</li>
<li>Understand and explain product features, APIs, and integrations to clients in simple terms.</li>
<li>Collect and document client issues, reproduce problems, and escalate to developers when needed.</li>
<li>Collaborate with the development team to resolve tickets in a timely manner.</li>
<li>Proactively communicate updates and resolutions to clients.</li>
<li>Maintain knowledge base and support documentation for recurring issues.</li>
<li>Ensure a positive client experience through professional communication.</li>
</ul>
Requirements: 
Requirements: 
<ul>
<li>Bachelor’s degree in Computer Science, IT, or related field.</li>
<li>Strong understanding of APIs and how systems integrate.</li>
<li>Interest in client-facing roles rather than programming/coding.</li>
<li>Excellent communication and problem-solving skills.</li>
<li>Ability to document technical issues clearly for developers.</li>
<li>Proactive attitude towards learning and resolving client concerns.</li>
<li>Familiarity with ticketing/support tools (Jira, Zendesk, Freshdesk, etc.) is a plus.</li>
</ul>
Benefits: 
Training to Job Path: 
<ul>
<li>Phase 1 (Training – 2 Months): Product knowledge, API basics, communication & ticket handling training.</li>
<li>Phase 2 (Probationary Job Offer): Role as Technical Support Representative handling client queries.</li>
</ul>

Trainee Technical Support Representative

Vigilance Eye

Job Title: IT Support Person &ndash; Full Time (On-Site)Location: Lahore, Pakistan (On-Site at Vairt Office)Salary: PKR 35,000 per monthCompany Overview: Vairt is a real estate investment platform offering fractional ownership in premium U.S. hotels and Dubai apartments. We use technology to provide investors with secure, transparent, and profitable investment opportunities. Our Lahore office serves as the operations hub for our international business.Position Summary: We are seeking a proactive and detail-oriented IT Support Person to join our team in Lahore. The ideal candidate will be responsible for providing technical assistance, maintaining office systems, troubleshooting hardware and software issues, and ensuring smooth IT operations for the company.Key Responsibilities:<ul><li>Provide first-line technical support for office staff (hardware, software, and network issues).</li><li>Install, configure, and maintain computers, printers, and other IT equipment.</li><li>Manage email accounts, user permissions, and system access.</li><li>Perform routine maintenance and updates on office systems.</li><li>Troubleshoot network connectivity and internet-related issues.</li><li>Maintain IT inventory, records, and documentation.</li><li>Assist in setting up accounts, devices, and tools for new hires.</li><li>Ensure security protocols are followed, including antivirus and data backup procedures.</li><li>Liaise with external IT vendors when necessary.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree or diploma in Information Technology, Computer Science, or related field.</li><li>1+ year of IT support or helpdesk experience (fresh graduates with strong skills may apply).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Basic knowledge of networking, hardware, and software systems.</li><li>Familiarity with email clients, Microsoft Office, and cloud-based tools.</li><li>Good communication skills and ability to work in a team.</li><li>Ability to manage time and prioritize tasks effectively.</li></ul>Working Hours: Monday to Saturday &ndash; 7:00 PM to 3:00 AM (Night Shift)Benefits:<ul><li>Fixed monthly salary of PKR 35,000.</li><li>Opportunity to work in an international business environment.</li><li>Professional growth and learning opportunities.</li></ul>How to Apply: Interested candidates can apply directly through Indeed or send their CV to support@vairt.com with the subject line &ldquo;IT Support Person &ndash; Lahore.&rdquo;Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per month

IT Support Person – Full Time (On-Site)

Job Title: Project Consultant (VLS Support)Location: Dream Gardens, Defense Road, Lahore Job Type: Full-Time (On-Site) Experience: 1&ndash;3 Years (Project Coordination / Client Support in IT or Software Solutions) Education: Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related fieldAbout Glosix Systems:Glosix Systems is a fast-growing technology company specializing in SaaS-based solutions, custom software development, and IT services. We partner with global clients to deliver scalable, secure, and innovative systems. As part of our client success strategy, we are hiring Project Consultants (VLS Support) to ensure smooth project execution and exceptional client support.Job Summary:The Project Consultant (VLS Support) will serve as a bridge between clients and internal teams, providing consulting, project coordination, and technical support for Vehicle Leasing Solutions (VLS) projects. The role requires strong client-handling skills, excellent communication abilities, and the capacity to manage project deliverables efficiently.Key Responsibilities:<ul><li>Act as the primary point of contact for VLS clients, ensuring effective communication and issue resolution</li><li>Gather and analyze client requirements, translating them into actionable tasks for technical teams</li><li>Assist in project planning, scheduling, and execution to ensure on-time delivery</li><li>Provide post-implementation support, troubleshooting, and client training for VLS systems</li><li>Prepare project documentation, including proposals, SRS, progress reports, and user manuals</li><li>Conduct regular follow-ups with internal teams and clients to track deliverables</li><li>Identify risks, escalate issues, and recommend process improvements</li><li>Support pre-sales activities by assisting with demos, presentations, and solution proposals when required</li></ul>Requirements:<ul><li>Bachelor&rsquo;s in Computer Science, Software Engineering, IT, or related discipline</li><li>1&ndash;3 years of experience in project coordination, consulting, or client support in the IT/software sector</li><li>Strong communication and presentation skills (must-have)</li><li>Ability to work independently and collaboratively with cross-functional teams</li><li>Proficiency in project management/collaboration tools (e.g., JIRA, Trello, ClickUp, Asana)</li><li>Knowledge of Vehicle Leasing / Fleet Management Systems will be a plus</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Opportunity to work with global clients and SaaS-based solutions</li><li>Professional growth and career advancement</li><li>A collaborative and innovative work culture</li></ul>To Apply: Send your CV to hr@glosix.com with the subject line &ldquo;Application for Project Consultant (VLS Support)&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Project Consultant (ERP Support)

Zoho CRM Expert

As a Customer Relationship Management (CRM) Consultant, you will be responsible for guiding clients through CRM software implementations, tailoring CRM solutions to align with business objectives, and optimizing processes to elevate customer satisfaction and loyalty. Your expertise will be instrumental in driving client success and achieving business growth.Post Customer Relationship Management Consultant Job Responsibilities<ul><li>Analyze client business processes to identify CRM needs.</li><li>Implement and customize CRM solutions for clients.</li><li>Provide training and support to client staff on CRM systems.</li><li>Monitor CRM system performance and suggest enhancements.</li><li>Generate and interpret CRM analytics and reports.</li><li>Collaborate with sales, marketing, and IT teams to ensure cohesive CRM strategies.</li><li>Assist clients in resolving CRM-related issues and challenges.</li><li>Resolve and provide guidance technical issues</li><li>Identify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes</li><li>Working with customers to identify business requirements</li><li>Crafting solutions to address the business needs of customers</li></ul>Qualifications<ul><li>Bachelor's degree in Business, Marketing, IT, or related field.</li><li>Proven experience in CRM consulting or management.</li><li>Strong understanding of CRM software and technology.</li><li>Excellent problem-solving and analytical skills.</li><li>Exceptional communication and interpersonal abilities.</li><li>Ability to manage multiple projects and meet deadlines.</li></ul>Skills<ul><li>CRM Software (Zoho, Salesforce, HubSpot, etc.)</li><li>Business Analysis</li><li>Project Management</li><li>Data Analysis</li><li>Customer Service</li><li>Technical Support</li><li>Training and Development</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

CRM Consultant

Explore 1203+ Technical support consultant in Lahore this September. Find roles across top companies and apply now to boost your career.