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NCR Atleos

<div>About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
The role of Professional Services Consultant is crucial for the successful delivery of NCR Atleos Professional Services projects. Its responsibilities consist of the following:
<ul><li>Install, configure and troubleshoot NCR Atleos software solutions
</li><li>Prepare technical design documentation based on requirements
</li><li>Prepare test cases based on technical design documents
</li><li>Execute test cases on self service terminals
</li><li>Report issues to the development team and follow up on releases
</li><li>Identify and report test environment issues and follow up with customer's team to ensure timely resolution
</li><li>Coordinate with customer's testing team to prepare test data
</li><li>Support customer's team during SIT, UAT, etc.
</li><li>Basic troubleshooting on issues to identify root cause
</li></ul>The following qualifications are required
<ul><li>Degree on Computer Science, IT or related field
</li><li>Minimum of 3 years working experience in quality assurance preferably in a Financial Institution or IT industry
</li><li>Good understanding of web based technologies
</li><li>Good understanding of database technologies
</li><li>Excellent communication and coordination skills
</li><li>Saudi national
</li></ul>Offers of employment are conditional upon passage of screening criteria applicable to the job.
EEO Statement
 
NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. 
 
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</div>

Professional Services Consultant

Imou

<div>
 
 We are currently searching for a
 
 Technical Support Manager
 
 to support our business development in Saudi Arabia
 
 .
 
 This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 
 
 
 
 
 
 1, Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 1.Offline and online training work
 
 <ul>
 <li>
 Trainees: sales team, distributors, resellers, installers, and promoters.
 </li>
 <li>
 Typical training scenarios: new product launches, new customer development, quarterly regular training
 </li>
 </ul>
 
 2.Online technical question answering
 
 <ul>
 <li>
 Service objects: distributors, resellers and installers
 </li>
 <li>
 Deal with typical problems: installation problems, links, video playback, etc.
 </li>
 <li>
 Processing method: Facebook, phone, chat software.
 </li>
 </ul>
 
 3.Offline technical support
 
 <ul>
 <li>
 Service object: distributors, resellers and installers
 </li>
 <li>
 Typical scenario: Resolve technical problems on site and resolve product quality issues
 </li>
 </ul>
 
 4.Translation
 
 <ul>
 <li>
 Sorting out localized user guidance materials
 </li>
 <li>
 General issues, quick installation manuals in local language, and operation video shooting
 </li>
 </ul>
 
 5.Product promotion
 
 <ul>
 <li>
 Typical scenarios: annual customer meetings, annual new product launches, industry exhibitions,
 </li>
 <li>
 Main role: product presentation, technical solutions, sample booth setting
 </li>
 </ul>
 
 6.App operation and promotion:
 
 <ul>
 <li>
 Partner App: update the product material, promote the App to resellers and installers
 </li>
 </ul>
 
 
 Job Requirement
 
 
 <ul>
 <li>
 3-year experience in the technical support position .
 </li>
 <li>
 Have deep knowledge in IT/CCTV/Technology products.
 </li>
 <li>
 Familiar with CCTV ,smart home ,wifi Camera industry.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor degree of technical or related field;
 </li>
 <li>
 Good English and Arabic reading, writing and speaking;
 </li>
 <li>
 Good interpersonal, written oral communication and presentation skills;
 </li>
 <li>
 Customer-oriented;
 </li>
 <li>
 Accustomed to frequent business trips.
 </li>
 </ul>
 
 
</div>

Technical Support Manager

Node Technologies

<div>
 
 Job title :
 
 Technical Support Specialist
 
 
 
 Location :
 
 Riyadh, Saudi Arabia
 
 
 
 
 
 
 
 Overview:
 
 
 
 The Technical Support Specialist will be responsible for providing technical support, operational assistance, and system administration for enterprise content management and application platforms built on IBM FileNet Content Manager, IBM WebSphere Application Server, and Microsoft SQL Server. The role focuses on day-to-day support, incident handling, troubleshooting, monitoring, and ensuring system stability and availability across production and non-production environments.
 
 
 The ideal candidate will work closely with developers, business users, DBAs, and infrastructure teams to support system operations, resolve technical issues, and contribute to continuous improvement of the supported platforms.
 
 
 
 
 
 
 1- Technical Support &amp; System Operations
 
 
 
 Provide day-to-day technical support for IBM FileNet Content Manager environments, including Content Engine (CE), Process Engine (PE), and workplace applications.
 
 
 Monitor system health, availability, and performance of FileNet services and related components.
 
 
 Support users with access issues, document lifecycle operations, workflows, metadata, and repository-related requests.
 
 
 Assist in system configuration changes, patching activities, upgrades, and environment deployments under defined procedures.
 
 
 
 
 
 
 2- Application Server Support (IBM WebSphere)
 
 
 
 Provide technical support for IBM WebSphere Application Server environments hosting FileNet components.
 
 
 Assist with application deployments, configuration updates, JVM monitoring, and cluster support activities.
 
 
 Analyze WebSphere logs, system alerts, and runtime issues to identify and resolve application or middleware problems.
 
 
 
 3- Database Support (Microsoft SQL Server)
 
 
 
 Provide operational support for SQL Server databases used by FileNet and enterprise applications.
 
 
 Assist with backup and restore activities, performance monitoring, and basic query troubleshooting.
 
 
 Work with DBAs to support data integrity, availability, and storage optimization tasks.
 
 
 
 4- Incident Management &amp; Troubleshooting
 
 
 
 Handle L2/L3 technical support tickets related to application, workflow, document access, and system issues.
 
 
 Perform root cause analysis for incidents and recurring issues, and support corrective actions.
 
 
 Coordinate with IBM support or third-party vendors when escalation is required.
 
 
 Ensure timely resolution of incidents in line with SLA and support procedures.
 
 
 
 5- Monitoring, Performance &amp; Optimization
 
 
 
 Support monitoring tools and alerting mechanisms to proactively track system health.
 
 
 Assist in identifying performance bottlenecks and support tuning activities across FileNet, WebSphere, and SQL Server.
 
 
 Recommend operational improvements to enhance system reliability, response time, and availability.
 
 
 6
 
 - Documentation &amp; Collaboration
 
 
 
 Maintain technical documentation for system configurations, operational procedures, and incident resolutions. Collaborate with business analysts and developers to support enhancements and new features. Participate in change management, release cycles, and testing activities.
 
</div>

Technical Support Specialist

DXC Technology

<ul><div>Job ID: 51569154</div>
<div>Location: Riyadh, Saudi Arabia</div>
<div>Category: Software Engineering</div>
<div>Employment Type: Full time</div></ul>
 <div>Job Description:
<div><div>Job Description</div>
</div><div><div><div><div><div><div><div><div><div><div>Essential Job Functions: 
<ul><li>Assist in managing a team responsible for package software application development.</li><li>Support project execution and resource allocation.</li><li>Collaborate with senior management on departmental objectives.</li><li>Contribute to the timely delivery of software solutions.</li><li>Provide technical assistance to team members.</li><li>Participate in code reviews and maintain coding standards.</li><li>Coordinate communication within the team and with other departments.</li><li>Help identify and resolve project challenges.</li></ul></div>
<div>Basic Qualifications: 
<ul><li>Bachelor's degree in a relevant field (i.e., Computer Science) or equivalent combination of education and experience</li><li>Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role years of relevant work experience in software engineering</li><li>Proficiency in 1 or more software languages and development methodologies</li><li>Demonstrated ability to work effectively within a team</li><li>Technical knowledge in package applications</li><li>Strong communication and leadership skills</li></ul></div>
<div>Other Qualifications: 
<ul><li>Advanced degree in a relevant field a plus</li><li>Relevant cloud certifications (e.g., PMP, CTO, or MBA) or advanced training a plus</li></ul></div>
</div></div></div></div></div></div></div></div></div>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
<div>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.<div></div>
.</div></div>

RR-0312052 - ServiceNow Senior Technical Consultant_KSA

We are seeking a highly analytical and detail-oriented Estimation Engineer specialized in Fire Alarm and Fire Protection Systems to join our Engineering Studies &amp; Pricing Department.This role is critical and directly impacts project profitability, bid success rate, and execution risk. The selected candidate will be responsible for preparing accurate technical studies, BOQs, and pricing proposals in compliance with NFPA, SBC, Civil Defense, and consultant requirements for both government and private projects across Saudi Arabia.Key ResponsibilitiesEngineering &amp; Technical Studies<ul><li>Review and analyze RFPs, IFC drawings, specifications, and scope of work.</li><li>Develop complete technical proposals for:</li><li>Fire Alarm Systems</li><li>Fire Fighting Systems (Sprinkler, Hydrant, Hose Reel)</li><li>Clean Agent Systems (FM-200, Novec 1230)</li><li>Fire Pumps (when applicable)</li><li>Ensure full compliance with:</li><li>NFPA Codes</li><li>Saudi Building Code (SBC)</li><li>Saudi Civil Defense requirements</li><li>Consultant and client specifications</li></ul>Estimation &amp; Pricing<ul><li>Prepare detailed BOQs, material take-offs, and cost breakdowns.</li><li>Build balanced and realistic pricing (avoid underpricing risks and overpricing losses).</li><li>Coordinate with procurement and suppliers for accurate material pricing.</li><li>Identify technical and commercial risks during estimation stage.</li><li>Support management with value engineering options when required.</li></ul>Coordination &amp; Support<ul><li>Coordinate with Projects, Procurement, and Engineering teams.</li><li>Support tender clarifications, post-bid technical discussions, and revisions.</li><li>Maintain organized records of pricing data, assumptions, and exclusions.</li></ul>Required Qualifications Education<ul><li>Bachelor&rsquo;s Degree in:</li><li>Electrical Engineering</li><li>Mechanical Engineering</li><li>Fire Protection Engineering</li></ul>(or equivalent)Experience<ul><li>3&ndash;7 years experience in:</li><li>Fire Alarm &amp; Fire Protection systems</li><li>Engineering studies and/or estimation</li></ul>Job Type: Full-time

Fire Alarm & Fire Protection Estimation Engineer

HCLTech

<div>
 
 SAP SRM Consultant
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 For this Role, consultant should have experience in at least 1 Support Project with S/4 Greenfield or S/4 HANA and Migration experience.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Must have SRM Experience
 </li>
 <li>
 Must have knowledge on the Release management process.
 </li>
 <li>
 Must have understanding in FICO/FM modules integration with MM.
 </li>
 <li>
 Good to have MDM / MDG experience
 </li>
 <li>
 Must have knowledge in Integrations between other applications
 </li>
 <li>
 Participate/manage important client engagement teams regarding the Support of mainly SAP S/4 HANA Supply Chain Management &ndash; SRM, MM, IM &amp; P2P.
 </li>
 <li>
 The consultant will interact with customer team members to understand customer's pain points, business requirements and provide solution.
 </li>
 <li>
 Consultant will provide technical expertise on the MM/P2P related reporting using S/4 HANA.
 </li>
 <li>
 Must be able to work independently and follow through on all aspects of responsibilities, handling multiple initiatives.
 </li>
 <li>
 Assist/Manage client independently from requirement gathering to Solution delivery and ensure that high-quality results are obtained for all our clients.
 </li>
 <li>
 Provide consulting advice to customers on MM Business Processes and assist customers in the decision process.
 </li>
 <li>
 Be able to give process trainings &amp; Documentation to clients.
 </li>
 <li>
 The Consultant oversees SAP MM/IM &amp; P2P design, development, integration, report, and daily tickets support activities.
 </li>
 <li>
 Actively share product and functional knowledge within the team.
 </li>
 <li>
 The right candidate will have good grasp of business processes in context of Analytics and has proven expertise in guiding customers towards desired outcome.
 </li>
 <li>
 Functional CONFIGURATION experience with SAP SRM module
 </li>
 <li>
 Plant Configuration
 </li>
 <li>
 Release Strategy
 </li>
 <li>
 Material Master Creation
 </li>
 <li>
 Service Master Creation
 </li>
 <li>
 Business Partner Creation
 </li>
 <li>
 Pricing Procedure
 </li>
 <li>
 Experience on standard reports
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A degree in computer science, engineering, accounting, finance, or related field
 </li>
 <li>
 Minimum years of Education required: 16 years or more years.
 </li>
 <li>
 Good problem solving and troubleshooting skills.
 </li>
 <li>
 Good core consulting skills - Oral and written communication, organization and planning, client facing.
 </li>
 </ul>
 
 
</div>

SAP SRM Consultant

Salt

<div>
 
 We are supporting a leading cloud solutions provider in the Kingdom of Saudi Arabia who is seeking a highly experienced Pre-Sales Consultant to lead their most strategic and technically complex customer engagements. This is a senior, customer-facing position working with enterprise and government clients on major cloud transformation initiatives.
 
 
 
 
 
 
 Role Overview
 
 
 
 As a Senior Pre-Sales Consultant, you will act as the technical authority across large-scale cloud opportunities. You&rsquo;ll shape cloud strategy at an executive level, architect multi-product solutions, and guide customers through their transformation journeys. This role blends deep technical expertise with strong commercial awareness and the ability to influence senior stakeholders. You will own the technical strategy for key accounts, support high-value deals, and mentor junior members of the technical team.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the technical direction for the organisation&rsquo;s largest and most complex pre-sales engagements.
 </li>
 <li>
 Build and maintain long-term technical relationships with strategic enterprise and government customers.
 </li>
 <li>
 Develop cloud transformation architectures aligned to business outcomes and technical requirements.
 </li>
 <li>
 Steer competitive, high-impact opportunities, providing technical differentiation and risk mitigation.
 </li>
 <li>
 Coach and mentor Customer Engineers across levels, supporting their development and pre-sales skills.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5+ years in enterprise pre-sales, solutions architecture, or technical consulting.
 </li>
 <li>
 Strong background leading complex cloud transformation projects.
 </li>
 <li>
 Proven ability to engage and present to C-level and senior IT leadership.
 </li>
 <li>
 Experience mentoring or developing technical talent within a team.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, Engineering, or related field
 </li>
 <li>
 Master&rsquo;s degree, MBA, or advanced technical qualification
 </li>
 </ul>
</div>

Senior Presales Consultant

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