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technical support engineer

Navigator HR Consulting Solutions

<div>
 
 Location:
 
 DHA Phase 2, Islamabad, Pakistan
 
 
 
 Job Type:
 
 Full-Time | Onsite | Monday to Friday
 
 
 
 Shift Timings:
 
 
 
 <ul>
 <li>
 Winter: 7:00 PM &ndash; 3:00 AM
 </li>
 <li>
 Summer: 6:00 PM &ndash; 2:00 AM
 
 
 
 </li>
 </ul>
 
 Salary Range:
 
 PKR 70,000 &ndash; 80,000
 
 
 
 Benefits:
 
 Medical, Food, Accommodation &amp; Fuel Allowance
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 Mid-Level Technical Support Engineer
 
 to join our growing technical support team in Islamabad. This role is ideal for professionals with strong troubleshooting skills, excellent English communication, and a passion for delivering outstanding customer support. You will be responsible for handling technical issues, supporting international clients, and ensuring high service quality in a fast-paced environment.
 
 
 This is an excellent opportunity for candidates looking to grow their careers in
 
 IT Support, Technical Support Engineering, Customer Support Engineering, and Helpdesk Operations
 
 .
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide technical support to clients via calls, emails, and chat in fluent English
 </li>
 <li>
 Diagnose, troubleshoot, and resolve software, system, and application issues
 </li>
 <li>
 Explain technical solutions clearly to non-technical clients
 </li>
 <li>
 Escalate complex issues to development or infrastructure teams when required
 </li>
 <li>
 Maintain detailed documentation of issues, solutions, and follow-ups
 </li>
 <li>
 Monitor systems and proactively identify potential technical problems
 </li>
 <li>
 Ensure timely resolution of support tickets while meeting SLAs and KPIs
 </li>
 <li>
 Build strong client relationships through professional communication
 </li>
 <li>
 Maintain high customer satisfaction and service quality standards
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelors degree in Computer Science, Information Technology, or related field
 </li>
 <li>
 1&ndash;2 years of experience in Technical Support, IT Support, or Helpdesk roles
 </li>
 <li>
 Strong troubleshooting and analytical problem-solving skills
 </li>
 <li>
 Excellent spoken and written English communication
 </li>
 <li>
 Ability to communicate technical concepts to non-technical users
 </li>
 <li>
 Customer-focused attitude with strong attention to detail
 </li>
 <li>
 Ability to work independently and in a team environment
 </li>
 <li>
 Experience with ticketing systems and support documentation is a plus
 
 
 
 </li>
 </ul>
 
 Compensation &amp; Benefits
 
 
 
 <ul>
 <li>
 Salary: PKR 70,000 &ndash; 80,000
 </li>
 <li>
 Medical coverage
 </li>
 <li>
 Food facility
 </li>
 <li>
 Accommodation
 </li>
 <li>
 Fuel allowance
 </li>
 <li>
 Professional and growth-oriented work environment
 
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Stable and long-term career opportunity
 </li>
 <li>
 Professional work culture
 </li>
 <li>
 Exposure to international clients and real-world technical environments
 </li>
 <li>
 Growth in technical, communication, and customer service skills
 
 </li>
 </ul>
</div>

Female Technical Support Engineer

Tweety Four 7

&middot; Provide technical support to clients via calls, emails, and chat in English&middot; Diagnose, troubleshoot, and resolve software and system-related issues&middot; Understand client concerns and explain technical solutions in a clear, professional manner&middot; Escalate complex issues to relevant technical teams when required&middot; Maintain accurate documentation of issues, resolutions, and follow-ups&middot; Monitor system performance and proactively identify potential issues&middot; Ensure timely resolution of support tickets while meeting service-level expectations&middot; Build and maintain strong client relationships through effective communicationSkills&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field&middot; 1+ years of experience in technical support or a similar role&middot; Strong troubleshooting and problem-solving skills&middot; Excellent spoken and written English communication skills&middot; Ability to communicate technical concepts to non-technical clients&middot; Strong customer service mindset and attention to detail&middot; Ability to work independently and collaboratively in a team environmentLocation: Islamabad, DHA phase 2 Salary: 70k to 90k + Fuel Allowance Daily Dinner from company end only female candidates are required Office timing: 6:00 PM to 2:00 AM Monday to FridayJob Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Technical Support Engineer (Female)

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Job Title:
 
 IT Support Engineer
 
 
 
 Company:
 
 Motive (formerly KeepTruckin)
 
 
 
 Location:
 
 PK - Islamabad (Hybrid)
 
 
 
 Job Type:
 
 Full-Time (Rotational Shifts)
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

IT Support Engineer

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div> 
<div></div>

Job Title: IT Support Engineer

Company: Motive (formerly KeepTruckin)

Location: PK - Islamabad (Hybrid)

Job Type: Full-Time (Rotational Shifts)

Who We Are:

Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.

 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
<h4 class="jobSectionHeader">
Job Description:</h4>

As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships. 


Role Overview

We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows 


What You'll Do 
<ul>
<li>Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations</li>
<li>Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment</li>
<li>Provide IT Support for MDM platforms such as Kandji and Microsoft Intune</li>
<li>Hands-on MacOS support and advanced troubleshooting for Windows OS issues</li>
<li>Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms</li>
<li>Provide onsite support for office users and remote support via Jira tickets, email, and Slack</li>
<li>Maintain accurate IT asset inventory and device lifecycle records</li>
<li>Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls</li>
<li>Basic understanding of current AI trends and how AI can assist in IT support ticket management</li></ul> 


What We're Looking For 
<ul>
<li>Bachelor's degree in Computer Science, Engineering, or equivalent practical experience</li>
<li>1&ndash;6 years of IT support experience in a corporate or fast-paced environment</li>
<li>Strong working knowledge of MacOS and Windows, with basic Linux familiarity</li>
<li>Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)</li>
<li>Solid understanding of ticketing systems such as Jira Service Management</li>
<li>Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications</li>
<li>Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure</li>
<li>Awareness of modern IT security concepts and tools, including next-generation firewalls</li>
<li>Understanding of how AI and automation are applied in IT support workflows</li>
<li>Strong communication and customer-handling skills with a problem-solving mindset</li>
<li>Flexibility to work varying hours or shifts when required</li>
<li>Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus</li></ul><div> 
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</div></div>

AMT Electric Private Limited

Job Description - Trainee Sales Support EngineerDepartment: Sales Support / CommercialLocation: IslamabadProgram: VOLTEDGE Traineeship Program (2 Years)Role OverviewAn office-based role for engineering graduates who excel in coordination, documentation, and technical support. You will support the front-line sales team by preparing quotations, BOQs, product selections, and order follow-ups.Key Responsibilities<ul><li>Prepare quotations, BOQs, technical comparisons &amp; costing sheets.</li><li>Assist the sales team in technical and commercial documentation.</li><li>Coordinate with warehouse, procurement &amp; finance for order execution.</li><li>Manage daily reports, CRM entries, and customer coordination.</li><li>Respond to client queries and support timely dispatches.</li><li>Maintain accuracy in all sales documentation and records.</li></ul>Requirements<ul><li>BE/BSc Electrical Engineering</li><li>Good documentation and MS Office skills</li><li>Strong coordination and follow-up habits</li><li>Interest in commercial/office-based roles</li><li>Fresh graduates encouraged to apply</li></ul>What We Offer<ul><li>2-year structured commercial training</li><li>Hands-on exposure to sales operations</li><li>Competitive salary + benefits + EOBI</li><li>Growth into Sales Support / Commercial roles</li></ul>Work Location: In person

Trainee Sales Support Engineer

Titanium Alliance Builders

This is an Office Based Full Time Job, Mon-Friday 9am-6pm, Locatation: Blue Area, islamabad candidates are advised to must go through our website. Requirements :<ul><li>Bachelor&rsquo;s degree in Engineering</li><li>Fresh Candidates can also apply</li><li>Preference will be given to those candidates who has done Internship or 1-2 years experience</li></ul>Technical Skills/Knowledge:<ul><li>Strong Technical Understanding</li><li>Familiarity Web Portals</li><li>MS Office</li><li>AC/DC power systems, UPS, Solar Power</li><li>Battery banks (VRLA / Lithium)</li><li>Rectifiers &amp; SMPS systems</li><li>load management, Load calculation</li></ul>Soft Skills:<ul><li>Must have Strong coordination &amp; communication skills</li><li>Attention to detail</li><li>Ability to work under deadlines</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Telecom/Electrical Engineer - Fresh (Must Read Details)

Nayatel

<div>
 
 
 Job Overview:
 
 
 <ul>
 <li>
 Hired engineers will undergo extensive, all-round training for initial 4 weeks and thereafter they will be placed in Technical Assistance Center (TAC).
 </li>
 <li>
 They will handle technical queries of customers telephonically relating to Nayatel's FTTH services in TAC.
 </li>
 <li>
 All manpower requirements in departments like Transmission, IP-Core, Systems, NGN, Access, Electrical and Video Headend are covered by transferring engineers from TAC on merit.
 </li>
 <li>
 Responsible for timely and efficient telephonic support to customers regarding NTL services.
 </li>
 <li>
 Responsible for providing first call resolution after conducting detailed trouble shooting on customer complaint.
 </li>
 <li>
 Performing in depth analysis where customer is facing repeated issue and then taking appropriate steps for issue resolution.
 </li>
 <li>
 Responsible to inform or escalate the issue to concern department in case of any outage/issue related to network.
 </li>
 <li>
 Interdepartmental coordination/escalation where dependency of customer&rsquo;s complaint is on another department.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum BS/BE (Electrical/Electronics/Telecom/Mechatronics/Computer Engineering/Computer Science) from PEC-recognized university with good academics.
 </li>
 <li>
 Fresh graduates are encouraged to apply
 </li>
 </ul>
 
 
 
 
 
 Why Nayatel?
 
 
 
 We provide:
 
 <ul>
 <li>
 Challenging environment
 </li>
 <li>
 No non-sense culture
 </li>
 <li>
 Open doors
 </li>
 <li>
 Respect, dignity, and protection
 </li>
 <li>
 Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
 </li>
 <li>
 Representation in external forums (University lecturers, advisory boards, etc.)
 </li>
 <li>
 Excellent rewards for out of the box thinker, doers, and implementers
 </li>
 <li>
 Equal opportunity, merit, and no
 
 Safarish
 
 culture
 </li>
 </ul>
 
 
 
 
 
 Hiring Procedure:
 
 
 <ol>
 <li>
 CV shortlisting
 </li>
 <li>
 Initial interview
 </li>
 <li>
 IQ/Personality Assessment Tests
 </li>
 <li>
 Final interview
 </li>
 <li>
 Medical Screening
 </li>
 <li>
 Joining
 </li>
 </ol>
</div>

Network Support Engineer

Explore 562+ Technical support engineer in Islamabad this March. Find roles across top companies and apply now to boost your career.

562 technical support engineer jobs In Islamabad

Female Technical Support Engineer

Technical Support Engineer (Female)

IT Support Engineer

IT Support Engineer

Trainee Sales Support Engineer

Telecom/Electrical Engineer - Fresh (Must Read Details)

Network Support Engineer