technical sales engineer Jobs in Islamabad

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client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

technical support engineer

Nanotech Scientific

Location: Islamabad (Field-Based, In-Person)Job Type: Full-TimeWe&rsquo;re looking for a Service Engineer to join our growing team and work with high-tech industrial, analytical, and scientific equipment used in laboratories, QC departments, universities, pharmaceuticals, textiles, and more.What You&rsquo;ll Do: <ul><li>Install, maintain, and troubleshoot analytical and scientific equipment</li><li>Provide on-site customer support and basic application training</li><li>Attend service calls and prepare accurate service reports</li><li>Identify additional equipment needs during customer visits and support lead generation</li><li>Travel within Islamabad / Rawalpindi for field support</li></ul>Qualifications:<ul><li>DAE (Diploma of Associate Engineering) in Electronics</li><li>Fresh candidates or up to 1 year of experience in scientific or analytical equipment preferred</li></ul>What We&rsquo;re Looking For:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Good communication and customer-handling skills</li><li>Basic proficiency in Excel, Word, and email</li><li>Ability to ride a motorbike (field visits required)</li><li>Professional English communication</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Intensive technical training</li><li>Growth opportunities in a fast-expanding company</li></ul>Apply at: wajih@nanotechscientific.comSubject: Application &ndash; Service EngineerJob Type: Full-timeWork Location: In person

Service Engineer

Location: Islamabad (Field &amp; In-Person)Job Type: Full-TimeWe are seeking a Sales &amp; Service Engineer who will work across both technical support and sales operations. This role involves equipment installation, customer support, lead generation, procurement coordination, tender participation, and sales communication for high-tech industrial, analytical, and scientific equipment.The ideal candidate is confident, well-spoken, customer-focused, and comfortable handling both technical tasks and sales responsibilities.Key Responsibilities1. Technical Responsibilities (Service Side)- Install, service, troubleshoot, and maintain scientific, analytical, and QC equipment.- Provide application training and operational guidance to customers.- Attend service calls and prepare service reports.- Identify customer needs during visits and generate potential sales leads2. Sales Responsibilities- Prepare quotations, pricing sheets, and commercial offers for equipment and services.- Support equipment procurement and coordinate with suppliers/vendors.- Participate in tender processes including documentation, bidding, and technical evaluations.- Handle customer inquiries, follow-ups, and sales communication.- Conduct manual lead generation by identifying customer requirements and recommending suitable products.- Maintain sales records, customer data, and reporting using basic Excel/Word tools.3. Customer Relationship- Build strong client relationships through regular visits and communication.- Confidently engage with customers and present technical solutions.- Provide timely and professional email communication.Qualifications: 1. Required- Bachelor&rsquo;s degree in Electronics or DAE (Electronics) 2. Preferred- Diploma holders in relevant fields may also apply.- Experience with analytical/scientific/QC equipment (fresh to 1 year experience preferred).Skills &amp; Competencies`- Strong communication and interpersonal skills- Confident and customer-facing presence- Technical troubleshooting ability- Sales acumen and ability to generate leads- Good email writing and documentation skills- Basic Excel, Word, and computer proficiency- Ability to travel for customer visits (motorbike preferred)- Professional English communicationBenefits:- Attractive salary and incentives- Training in technical and sales functions- Opportunity to work with international scientific equipment brandsJob Type: Full-timeWork Location: In person

Service and Sales Engineer

PackageX

<div><div><div>About PackageX</div><div>
PackageX automates data entry and manual logistics processes for receiving, inventory, and fulfilment in buildings, warehouses, and stores. It uses advanced AI scanning, flexible bolt-on apps, and APIs to drive exceptional workforce productivity, fulfilment efficiency, and real-time visibility.</div><div></div><div> 
Our vision is to build the most advanced logistics infrastructure company that orchestrates the movement of physical things and becomes the defining backbone of the digital supply chain.</div><div></div><div> 
We're a fast-growing pre-Series A stage startup in New York City with a distributed global team backed by Bullpen Capital, Pritzker Group, Sierra Ventures, Ludlow Ventures, MXV Capital, and NSV Wolf Capital.</div><div></div><div> 
About the role:</div><div>
We are seeking a highly skilled NodeJS Developer to join our Technical Support team. In this role, you will work at the intersection of development and technical support , helping resolve complex issues, maintaining critical backend services, and building tools to improve operational efficiency. The ideal candidate has strong backend development skills with a problem-solving mindset and a customer-focused attitude.</div><div></div><div> 
Responsibilities:</div><ul><li> Develop and maintain backend systems and support tools using NodeJS to enhance the efficiency of the Technical Support team.</li><li> Investigate and resolve complex technical issues escalated by customer support or internal teams.</li><li> Collaborate closely with Support, Engineering, DevOps, and Product teams to triage bugs, identify root causes, and deliver timely solutions.</li><li> Build scripts, utilities, and internal APIs to automate recurring support tasks and data workflows.</li><li> Monitor application health, logs, and performance metrics to proactively detect and address system anomalies.</li><li> Participate in on-call rotations or urgent incident responses when needed.</li><li> Write clean, maintainable, and well-documented code that is easy for others to understand and build upon.</li><li> Contribute to technical documentation and internal knowledge base articles.</li></ul><div></div><div> 
Skills and Qualification:</div><ul><li> 4+ years of hands-on experience with NodeJS in a production environment.</li><li> Strong understanding of JavaScript, RESTful APIs, WebSockets, SQL, and Redis.</li><li> Experience working with cloud platforms, particularly GCP or AWS.</li><li> Prior exposure to cloud-native development and debugging tools is a plus.</li><li> Solid experience in debugging, troubleshooting, and performance tuning of backend applications.</li><li> Understanding of software development best practices including Git, code reviews, and testing frameworks.</li><li> Excellent communication skills with a customer-centric approach.</li><li> Ability to work independently and manage multiple priorities in a fast-paced environment.</li><li> Experience working in Agile teams and using collaboration tools like Jira, Linear, etc.</li></ul><div></div><div> 
What can you expect from the application process?</div><div>
All applications will be looked at by the People team who will reach out to shortlisted candidates. Across various interview rounds, you'll speak with the hiring manager and other functional heads. We want to have an open discussion about your work and how we can be a great fit for each other. The process may also involve an assessment or presentation relevant to the role. You can expect an offer after three rounds of interviews. All offers are subject to satisfactory reference and background checks.</div></div>
<div><div>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div></div></div>

NodeJS Developer – Technical Support Team

Nextgen charge

Job Title: EV Charger Technical Support SpecialistCompany: Nextgen Charge Location: Islamabad/Rawalpindi Employment Type: Full-timeAbout UsNextgen Charge is a fast-growing EV charging solutions provider working towards delivering nationwide installation, maintenance, and support. As demand for EV charging rapidly increases, we&rsquo;re expanding our technical support team to ensure customers receive fast, reliable, and expert assistance.Role OverviewWe are seeking a motivated and customer-focused EV Charger Technical Support Specialist to handle incoming support calls, diagnose charger issues over the phone, and coordinate with our installation and engineering teams. No prior EV charger experience is required &mdash; full training will be provided, along with ongoing access to an expert support engineer.Key Responsibilities<ul><li>Answer customer support calls and provide professional, friendly assistance.</li><li>Diagnose EV charger issues remotely using step-by-step troubleshooting methods provided during training.</li><li>Guide customers through rebooting, connectivity checks, app pairing, and basic hardware resets.</li><li>Log cases accurately into our CRM system.</li><li>Escalate complex issues to our expert technician when required.</li><li>Coordinate warranty claims, service visits, or part replacements.</li><li>Provide updates to customers regarding their support ticket or ongoing fixes.</li><li>Maintain high service quality standards and meet response-time targets.</li></ul>What We Provide<ul><li>Full, extensive training on all charger models we install.</li><li>Scripts and troubleshooting guides for easy diagnosis.</li><li>Ongoing support from a senior EV charger expert for any issues you can&rsquo;t resolve.</li><li>A positive, growth-focused team environment.</li><li>Opportunities for progression into field technician roles or senior support.</li></ul>Required Skills<ul><li>Excellent communication and customer service skills.</li><li>Ability to stay calm and helpful while assisting customers over the phone.</li><li>Basic understanding of electrical devices or willingness to learn.</li><li>Problem-solving skills and a logical mindset.</li><li>Ability to follow step-by-step technical procedures.</li><li>Competent using computers, apps, and CRM systems.</li></ul>Preferred (but not essential)<ul><li>Experience in technical support, IT helpdesk, or telecoms.</li><li>Experience in EV charging, smart home devices, or electrical systems.</li></ul>SalaryCompetitive + performance bonuses. Full training provided.Job Types: Full-time, Part-timePay: Rs50,000.00 - Rs70,000.00 per monthExpected hours: 50 &ndash; 70 per weekWork Location: In person

Technical Customer Service Advisor

REDtone Group

Job Description:We are looking for a motivated Technical Executive to join our team in Karachi. The selected candidate will be responsible for field and in-house technical operations, installations, and support activities.Key Responsibilities:<ul><li>Installation of VSAT terminals at customer sites</li><li>Perform field installation and troubleshooting activities</li><li>Conduct site surveys at customer premises</li><li>Coordinate with NOC for issue resolution</li><li>Perform in-house hardware testing</li><li>Manage local store and provide logistics support</li><li>Provide on-call field installation support to vendors</li><li>Generate inter-domain documents and compile reports</li><li>Perform in-house demos and testing at regional offices</li><li>Configure networking devices for provisioning customized customer solutions</li></ul>Desired Qualifications &amp; Experience:<ul><li>B.E. in Electronics or Telecommunication</li><li>Fresh to 1 year of relevant experience</li><li>Good knowledge of RF signals, frequency bands, networking, and communication systems</li><li>Willingness to work outdoors and on field assignments</li></ul>Benefits:<ul><li>Provident Fund (PF)</li><li>IPD coverage (Immediate family &ndash; spouse &amp; children)</li><li>OPD coverage (Including parents)</li></ul>Interested candidates are encouraged to apply by sharing their updated CV at hr@redtone.com.pk, must mention the city (Islamabad) in the subject line.Job Type: Full-timePay: Rs50,000.00 - Rs57,500.00 per monthWork Location: In person

Technical Executive

Imou

<div>
 
 We are currently searching for a
 
 Technical Support Manager
 
 to support our business development in Pakistan
 
 .
 
 This is for our Smart Home brand IMOU (Pronounced: I-Moe).
 
 
 
 
 
 
 1, Who Are We?
 
 
 
 IMOU is a global leader in Smart Home segment and we have built a reputation in overseas market as the go to vendor for Smart Security &amp; Smart Home.
 
 
 Set up as a subsidiary of Dahua Group which is the second largest surveillance &amp; security manufacturer in the world, IMOU has been established to make smart home security &amp; technology much easier to operate/use. IMOU&rsquo;s product lines include Smart Security, Smart Lock, Smart Energy/Lighting, IOT, Smart Robotics, Storage &amp; Cloud.
 
 
 Our mission is to make Smart Home more affordable, effortless to use &amp; easily accessible to our customers.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 Job Description
 
 
 
 
 <ol>
 <li>
 Offline and online training work
 </li>
 </ol>
 
  Trainees: IMOU Pakistan sales team, DT team, MDs, resellers, installers
 
 
  Different training scenarios: new Wi-Fi &amp; POE product launch training, CCTV solutions training, quarterly regular Product Solutions and Selling Points Training and after training test
 
 
 
 
 <ol>
 <li>
 Online technical question answering
 </li>
 </ol>
 
  Service objects: MDs, resellers and installers
 
 
  Deal with typical problems: installation problems, links, video playback, etc.
 
 
  Processing method: Facebook, phone, chat software, email and installer app
 
 
 
 
 <ol>
 <li>
 Offline technical support
 </li>
 </ol>
 
  Service object: DT team, MDs, resellers and installers
 
 
  The-typical scenario: Resolve technical problems on site and resolve product quality issues
 
 
 
 
 <ol>
 <li>
 Translation
 </li>
 </ol>
 
  Sort out localized user guidance materials
 
 
  General issues, quick installation manuals in local language, and operation video shooting
 
 
 
 
 <ol>
 <li>
 Product promotion
 </li>
 </ol>
 
  The-typical scenarios: annual customer meetings, annual new product launches, industry exhibitions
 
 
  Main role: product presentation, technical solutions, sample booth setting
 
 
 
 
 <ol>
 <li>
 App operation and promotion:
 </li>
 </ol>
 
  Installer App: update the product material, promote the installer app to resellers and installers
 
 
 Job Requirement
 
 
  3-year experience in the technical support job role
 
 
  Have deep knowledge in IT/CCTV/Technology products
 
 
  Familiar with CCTV, Smart home solution, Wi-Fi Camera industry
 
 
 Qualifications
 
 
  Bachelor degree of technical or related field
 
 
  Good English and Urdu reading, writing and speaking
 
 
  Good interpersonal, written oral communication and presentation skills
 
 
  Customer-oriented
 
 
  Accustomed to frequent business trips
 
</div>

Technical Support Manager

VLINQ DIGITAL (PRIVATE) LIMITED

OverviewWe are looking for an IT Support Executive to provide technical assistance to our US-based clients. The ideal candidate should have strong troubleshooting skills, excellent communication, and the ability to handle remote support in a fast-paced environment. Night shift/US shift availability is required.Key Responsibilities<ul><li>Provide technical support to US clients via phone, email, and ticketing system</li><li>Troubleshoot issues related to hardware, software, network, VPN, printers, and system performance</li><li>Install, configure, and maintain operating systems and applications</li><li>Monitor system alerts and respond to incidents in a timely manner</li><li>Document issues, resolutions, and maintain logs in the ticketing tool</li><li>Assist with onboarding/offboarding of client users (account setup, access management)</li><li>Perform regular system updates, backups, and maintenance tasks</li><li>Escalate unresolved issues to senior engineers when necessary</li><li>Ensure high customer satisfaction and professional communication</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li><li>3&ndash;5 years of experience in IT support or technical helpdesk</li><li>Strong knowledge of Windows/Mac OS, MS Office, and basic networking</li><li>Familiarity with Remote Desktop tools and ticketing systems</li><li>Excellent English communication skills (US client interaction mandatory)</li><li>Ability to work in US shifts/night shifts</li><li>Problem-solving mindset and attention to detail</li></ul>Job Type: Full-timeWork Location: In person

IT Support Executive (US)

Explore 852+ Technical support engineer in Islamabad this January. Find roles across top companies and apply now to boost your career.