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client systems technical support administrator Jobs in Islamabad

client systems technical support administrator

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customer support executive Jobs in Islamabad

customer support executive

technical support engineer

IT Resources

Internship Opportunity &ndash; Technical Support Engineer ( Males only )www.itresources.com.pkIT Resources, a leading IT solutions company in Islamabad specializing in POS, software development, and digital services, is hiring an Internee Technical Support Engineer for an 8-week unpaid internship leading to a full-time position based on performance.What We Offer:<ul><li>Hands-on technical support experience</li><li>Mentorship from experienced professionals</li><li>Certificate upon completion</li><li>Chance to secure a full-time job</li></ul>Requirements:<ul><li>BS in IT/CS (recent graduate) or minimum Intermediate</li><li>Basic knowledge of networking, systems, and troubleshooting</li><li>Good communication skills and eagerness to learn</li></ul>Apply by sending your CV to 0311-3917777Job Types: Full-time, Internship Contract length: 6-8 weeksWork Location: In person

Intern Technical Support Engineer

Progessional Systems

Job DescriptionWe are seeking a motivated and technically skilled Service Engineer to join our growing team. This role involves installation, calibration, maintenance, and troubleshooting of laboratory and quality control equipment used in both academic institutions and industrial environments.You will work closely with customers to ensure optimal performance and reliability of high-precision instruments, contributing directly to their research and production efficiency.Key Responsibilities:<ul><li>Install and commission laboratory and process control equipment.</li><li>Perform routine preventive maintenance and emergency service calls.</li><li>Diagnose and resolve hardware/software issues.</li><li>Provide user training and technical support to end-users.</li><li>Maintain detailed service reports and documentation.</li><li>Liaise with application specialists and sales teams for customer satisfaction.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Diploma of Associate Engineer (DAE) in Electronics, Instrumentation, or related field.</li><li>1 year of hands-on experience with lab or process control instrumentation (preferred).</li><li>Strong troubleshooting and problem-solving skills.</li><li>Familiarity with industrial and/or academic lab environments.</li><li>Willingness to travel to customer sites (locally and occasionally regionally).</li><li>Excellent communication and interpersonal skills.</li></ul>Preferred Skills:<ul><li>Experience with analytical equipment.</li><li>Understanding of PLCs, control systems, or laboratory automation.</li><li>Software knowledge related to equipment operation and diagnostics.</li></ul>Job Type: Full-timeExperience:<ul><li>engeering services : 1 year (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Service and Support Engineer

HR Solutions

About the RoleLumina Technologies (Pvt.) Ltd. is seeking a Senior Network Engineer with hands-on expertise in IT infrastructure and network management within a BPO/Call Center environment. The role involves ensuring stable connectivity, server management, troubleshooting technical issues, and providing smooth day-to-day IT operations. Specially expertise in troubleshooting of voice cutting issues, etc.About UsLumina Technologies (Pvt.) Ltd. is a leading BPO &amp; Call Center service provider for the USA &amp; Canada, specializing in Lead Generation and Customer Service Solutions.We are registered with SECP, FBR, PTA, PSEB &amp; EOBI, and hold a valid PSEB Call Center License.Key Responsibilities<ul><li>Ensure uninterrupted internet connectivity for voice calling.</li><li>Resolve voice-cutting issues on cloud-based dialers.</li><li>Manage cloud dial-up systems efficiently.</li><li>Manage and configure server for user monitoring &amp; browsing control.</li><li>Configure &amp; troubleshoot Mikrotik routers, Cisco &amp; D-Link switches.</li><li>Work with ISPs to maintain stable internet operations.</li><li>Provide first-line support for hardware, software &amp; network issues.</li><li>Handle system maintenance &amp; installations (Laptop, PC, network devices).</li><li>Troubleshoot hardware issues (RAM, SSD, PSU, etc.).</li><li>Maintain proper IT inventory records.</li></ul>Requirements<ul><li>Experience: 3&ndash;5 years in IT &amp; Network Management (BPO/Call Center).</li><li>Technical Skills:</li><li>Server configuration &amp; user monitoring</li><li>Router &amp; switch configuration, management (Mikrotik, Cisco, D-Link)</li><li>Network troubleshooting &amp; optimization</li></ul>Education: Bachelor&rsquo;s in IT, Computer Science, or related field.Preference: Prior Call Center experience is highly desirable.Perks &amp; Benefits&#10004; Market Competitive Salary&#10004; EOBI Coverage&#10004; Travel Allowance&#10004; Paid Leaves&#10004; Performance Bonuses&#10004; Career Growth OpportunitiesApply Now: Send your CV to hr@luminatechnologies.pkJob Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>We must fill this position urgently. Can you start immediately?</li><li>Are you willing to work on the Night Shift (08:pm-05:00 am)?</li><li>Are you comfortable commuting to this job's location?</li><li>Are you physically available in Rawalpindi &amp; Islamabad</li><li>Are you available to join us immediately?</li></ul>Location:<ul><li>Islamabad G-8/Markaz (Required)</li></ul>Work Location: In person

Senior Network Engineer (Call Center Expertise Only)-Onsite-Night Shift

Zong CMPak Ltd

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Executive Product &amp; DICT Support
 
 
 
 Location:
 
 Islamabad
 
 
 
 Reporting to:
 
 Assistant Manager ESS Solution &amp; Project Support
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 To support the design, documentation, and presentation of tailored end-to-end ICT solutions integrating multi-vendor software and hardware platforms, addressing enterprise and government client requirements. This role involves collaborating with sales, presales, engineering, and OEM/vendor teams to develop solutions that align with business needs, technology trends, and cost-effectiveness, while ensuring technical feasibility and compliance
 </li>
 </ul>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Analyze customer requirements and design custom ICT solutions using a mix of Microsoft, Oracle, IBM, Fortinet, Dell, HP, Huawei, and other major platforms.
 </li>
 <li>
 Collaborate with OEMs and internal stakeholders to prepare competitive technical solutions.
 </li>
 <li>
 Develop solution documentation, including architecture diagrams, BOMs, and design justifications.
 </li>
 <li>
 Conduct feasibility analysis of new technologies and ensure alignment with customer needs.
 </li>
 <li>
 Prepare responses to RFPs, RFIs, and customer proposals.
 </li>
 <li>
 Coordinate with supply chain and procurement for accurate component sourcing and availability.
 </li>
 <li>
 Assist sales and presales teams with technical expertise during client engagements.
 </li>
 <li>
 Support proof-of-concept setups and demos for client evaluation.
 </li>
 <li>
 Stay updated with technology trends and continuously improve solution design skills.
 </li>
 <li>
 Ensure documentation, version control, and standard compliance across all technical proposals.
 </li>
 </ul>
 
 
 Job Specific Skills:
 
 
 <ul>
 <li>
 Experience in ICT presales or technical solution design.
 </li>
 <li>
 Strong knowledge of infrastructure, networking, virtualization, and cloud platforms (Microsoft, IBM, Azure, AWS, Huawei, Fortinet).
 </li>
 <li>
 Ability to understand customer environments and translate them into technical architectures.
 </li>
 <li>
 Proficiency in documentation and solution presentation tools.
 </li>
 <li>
 Understanding of government procurement processes and regulatory limitations.
 </li>
 <li>
 Basic knowledge of pricing strategies and cost models of OEMs.
 </li>
 <li>
 Familiarity with enterprise security, compliance, and data protection standards.
 </li>
 </ul>
 
 
 Job Generic Skills:
 
 
 <ul>
 <li>
 Strong communication and stakeholder engagement skills.
 </li>
 <li>
 Detail-oriented with excellent documentation capabilities.
 </li>
 <li>
 Proactive approach to learning and problem-solving.
 </li>
 <li>
 Team player with cross-functional collaboration abilities.
 </li>
 <li>
 Ability to work under tight timelines and project-based pressure.
 </li>
 </ul>
 
 
 Other Skills:
 
 
 <ul>
 <li>
 Technical writing for proposals and solution documentation.
 </li>
 <li>
 Awareness of international ICT standards and best practices.
 </li>
 <li>
 Proficiency in Microsoft Office, Visio, and project management tools.
 </li>
 <li>
 Techno-commercial experience of ICT solution design.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s in Computer Science, Information Technology, Electrical Engineering, or a related field.
 </li>
 <li>
 Certifications in Huawei, Microsoft, IBM, or other OEM technologies preferred.
 </li>
 </ul>
 
 
 Special Requirement:
 
 
 <ul>
 <li>
 Prior experience designing ICT solutions for public or private sector clients.
 </li>
 <li>
 Strong understanding of multi-vendor integration and experience supporting complex tenders and technical responses.
 </li>
 </ul>
</div>

Executive DICT Support - Datacom Engineer

Planet Beyond

About UsPlanet Beyond is a leading telecom technology company, working with all major telecom operators in Pakistan for over 20+ years. We specialize in delivering scalable, high-performance digital solutions that power millions of users daily. Our core strength exists in combining deep telecom expertise with innovative mobile and digital platforms to drive growth and customer engagement, along with developing AI solutions in our on-premises data center.Position: IT Support ExecutiveLocation: I-10, IslamabadWe are looking for an IT Support Executive. The primary objective/goal is to identify and fix any issues that cause service disruption or degradation. The person working in this position monitors the servers/services running in our data center and rectifies/escalates any problems experienced by the services. The person also provides first/second level support to the clients.Qualification: Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related discipline.Experience: Fresh candidates are welcome to apply; however, relevant experience will be a plus.Key Responsibilities:&#9679; Guarantees the seamless operation of our data center, servers, and services, promptly identifying and addressing any potential issues to prevent prolonged disruptions.&#9679; Implements essential measures to expedite the resolution of problems, ensuring minimal downtime.&#9679; Delivers primary and secondary support to clients, effectively managing and addressing client/user concerns while collaborating with client staff to achieve resolutions.&#9679; Retrieves the necessary data for monthly invoicing from the databases as per provided guidelines.Requirements:&#9679; Monitor the operation of servers and services within the data center, utilizing a combination of manual oversight and automated monitoring tools for efficient supervision.&#9679; Take immediate action upon identifying any issues (either through manual observation or automated alerts), either resolving the problem or escalating it to higher-level support, providing a concise description with pertinent details. Issues may encompass software, hardware, network, or environmental factors affecting services.&#9679; Maintain meticulous records of monitoring data in adherence to provided instructions, and distribute it to the pertinent parties.&#9679; Thoroughly investigate client-raised complaints, ensuring prompt and appropriate responses to complainants while upholding the Service Level Agreement (SLA) with the client. Share the details of the complaint investigation with the team promptly.&#9679; If unable to resolve a complaint independently after conducting a preliminary investigation, escalate it to higher-level support and include investigation details in the escalation.&#9679; Retrieve necessary statistics for invoicing at the outset of each month, following specified guidelines, and promptly share them with the relevant personnel.&#9679; Extract data from databases or logs as per requirements, and share it as needed&#9679; Willing and able to work in various shifts, Day/Night.Skills/Knowledge:&#9679; Proficient in identifying and resolving basic hardware issues.&#9679; Hands-on experience working with Linux systems, particularly in command-line environments.&#9679; Familiarity with Windows-based systems.&#9679; Knowledge of fundamental network elements, protocols, standards, and tools.&#9679; Some exposure to databases and proficiency in SQL.&#9679; Strong written communication skills in English.&#9679; Fluent oral communication skills in Urdu.Qualities:&#9679; Quick learner, adept at grasping new concepts and technologies.&#9679; Possesses a problem-solving mindset, dedicated to identifying root causes and implementing effective solutions.&#9679; Demonstrates strong analytical abilities and a high level of intelligence quotient (IQ).&#9679; Meticulous and careful in decision-making and result deduction.&#9679; Has an excellent memory and is able to recall important details reliably.&#9679; Capable of consistently performing routine tasks with precision.&#9679; Punctual and reliable, consistently meeting work schedule commitments.&#9679; Demonstrates honesty, trustworthiness, and a commitment to fulfilling promises.&#9679; Approaches interactions with colleagues and clients in a friendly and approachable manner.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in rotating shifts, including night shifts?Yes/No</li><li>Do you have a Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related field? Yes/No</li><li>Are you comfortable working on-site? Yes/No</li></ul>Work Location: In person

IT Support Executive

Snskies Private Limited

We are seeking a motivated Presales Engineer to support our Cybersecurity and ICT solution portfolio. The ideal candidate will work closely with clients and internal teams to identify needs, design tailored solutions, and help position the company&rsquo;s offerings effectively during the sales cycle.Key Responsibilities:<ul><li>Collaborate with sales teams to analyze customer requirements and translate them into well-structured technical solutions.</li><li>Prepare and deliver technical presentations, demonstrations, and workshops showcasing Cybersecurity and ICT capabilities.</li><li>Design solution architectures, BoQs, and proposals covering areas such as networking, infrastructure, and security systems.</li><li>Participate in RFP and RFQ responses, ensuring technical alignment with customer expectations and compliance requirements.</li><li>Conduct proof-of-concepts (POCs) and assist clients during evaluation and validation stages.</li><li>Support the sales cycle by providing technical guidance, sizing, and design support throughout the presales process.</li><li>Coordinate with post-sales and delivery teams for smooth handover of solution designs and documentation.</li><li>Stay updated with emerging trends and technologies in Cybersecurity, Cloud, and ICT infrastructure to enhance solution proposals.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>2&ndash;3 years of experience in presales, solution design, or technical consultancy within Cybersecurity and ICT domains.</li><li>Understanding of network infrastructure, system integration, and security technologies (e.g., Firewalls, WAF, EDR, PAM, IAM, SIEM, SOAR, Servers, Storage, virtualization, cloud, and data center solutions).</li><li>Strong technical writing and proposal-building skills, with the ability to communicate clearly to both business and technical audiences.</li><li>Excellent presentation, interpersonal, and problem-solving abilities.</li><li>Relevant certifications are a plus.</li></ul>Job Type: Full-timeWork Location: In person

Presales Engineer – Cybersecurity & ICT Solutions

Saifko Technologies Pvt. Ltd

Saifko Technologies is a leading provider of cutting-edge Test &amp; Measurement solutions in Pakistan. We partner with world-renowned principals to offer a comprehensive portfolio of advanced technologies that drive innovation and efficiency across critical industries. Our portfolio includes prestigious brands.To support our expanding business and commitment to excellence, we are building a high-Caliber team of Field Sales Engineers.The Role:We are seeking dynamic and results-driven Field Sales Engineers to develop and grow our market presence. In this role, you will be the technical expert and face of Saifko, responsible for understanding complex customer needs and providing tailored solutions from our elite portfolio of T&amp;M instruments.Key Responsibilities:&middot; Drive sales and achieve targets for the entire Saifko portfolio of Test &amp; Measurement solutions.&middot; Identify, prospect, and develop new business opportunities while nurturing existing client relationships.&middot; Conduct technical presentations, product demonstrations, and solution-based selling.&middot; Understand client challenges in depth and propose the most effective products from our diverse range.&middot; Develop and execute strategic sales plans for the assigned territory and sector.&middot; Prepare and present technical and commercial proposals.&middot; Collaborate with technical support and principals to ensure customer satisfaction.&middot; Stay updated on industry trends and competitor activities.Qualifications &amp; Experience:&middot; Mandatory: Bachelor&rsquo;s degree in Electrical / Electronics Engineering.&middot; Mandatory: A minimum of 5 years of proven field sales experience, specifically in selling Test &amp; Measurement instruments &amp; Equipment&rsquo;s or related industrial solutions.&middot; A strong technical understanding with the ability to engage with engineers and technical decision-makers.Preferred Industry Experience:Candidates with prior sales experience in the following sectors will be highly preferred:&middot; Aerospace &amp; Defense&middot; Energy (including Power Sector, IPPs&middot; Industry (Fertilizer, Oil &amp; Gas, Cement, Sugar &amp; Food)&middot; Education Institutes &amp; Universities (Labs &amp; Research Departments)&middot; TelecommunicationIdeal Candidate Profile:- A self-starter with a proven track record of opening new accounts and building a sales pipeline.- Ability to grasp complex technical concepts and communicate them effectively.- Excellent interpersonal, negotiation, and communication skills.- A problem-solver who focuses on providing value to the customer.What We Offer:&sect; A competitive salary and an attractive, performance-based commission structure.&sect; The opportunity to represent a diverse and leading portfolio of global brands.&sect; A challenging career path with significant growth potential.&sect; Continuous training on our advanced products and solutions.&sect; A dynamic and supportive work environment.How to Apply:If you are an experienced Field Sales Engineer with a passion for technology and a drive to succeed, we would like to hear from you.Please send your updated resume and a cover letter to hr@saifko.com with the subject line &quot;Application for Field Sales Engineer - [Your Name]&quot;.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Field Sales Engineer

Explore 537+ Technical support engineer in Islamabad this November. Find roles across top companies and apply now to boost your career.