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associate technical client support

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client systems technical support administrator

technical support engineer

A Hamson inc.

<ul><li>Install, configure, and maintain desktops, laptops, printers, and other IT hardware.</li><li>Diagnose and troubleshoot hardware issues, including motherboards, RAM, hard drives, and peripheral devices.</li><li>Perform routine maintenance, system checks, and repairs to ensure smooth hardware performance.</li><li>Replace and upgrade faulty components in PCs, laptops, and servers.</li><li>Provide technical support to end-users for hardware-related problems.</li><li>Coordinate with vendors for warranty claims, repairs, and hardware replacements.</li><li>Maintain hardware inventory and update asset records regularly.</li><li>Assist in setting up hardware for new employees (systems, monitors, peripherals).</li><li>Ensure compliance with company IT standards and security guidelines.</li><li>Support IT team in infrastructure-related projects and system upgrades.</li></ul>Job Type: Full-timePay: From Rs120,000.00 per monthWork Location: In person

Hardware Support Engineer

S&P Global

About the Role: 
Grade Level (for internal use): 08
 The Role: Senior Associate Technical Client Support
 
Grade 8 A
 
The Location: Islamabad
 
T he Team: We are responsible for providing tech support for our business intelligence tool. We have a global footprint and are present in the US, Pakistan, India & Philippines. We provide opportunities to gain in-depth product knowledge & hone technical skills.
 
The Impact: We resolve client concerns and requests in a timely, efficient, accurate, and professional manner while exhibiting excellent customer service, ensuring client happiness and keeping the growth of our company under consideration. The role is going to help us deal with expert level client issues and develop subject matter expert on the Technical front .
 
What’s in it for y ou: Are you someone who gets frightened when you see an error message pop up on your computer or do you dig to explore the reason behind it? If you do the latter, you are someone we'd be interested in speaking with. Being in this role, you can:
 
Associate yourself with a globally renowned financial industry leader
 
Improve your technical expertise by working with a globally recognized and successful financial information and technology organization
 
Be part of a company that is a results-focused meritocracy. We set high standards and value accountability. We seek to identify and reward extraordinary performance with growth opportunities
 
Responsibilities: 
Provides high quality technical application support within a supported product range with minimal supervision. Not only resolve client issues, but provide long term fix. Majorly i ndependent, handles tough client issues, point of contact for team. Serves as a resource for younger teammates.
 
Provides assistance and training to other non-technical client support teams as well as other departments as needed. Contribute to the new hire onboarding process.
 
Contributes to internal projects and processes. Provides feedback and contributes to improving internal systems. Generates new ideas around new projects with LEAN and automation in mind.
 
Train new hires on Product, tools and Processes. Provide feedback on new hires to the management for better training. Seek to improve the onboarding process for new hires .
 
Advanced understanding of products within scope of function, both from the perspective of functionality as well as customer requirements and usage. Good understanding of open/closed technical bugs.
 
What We’re Looking For: 
Strong technical skills and strong understanding of Windows platforms, internal platforms, CRM, etc. Experience with an exposure to various logging systems also desirable.
 
You should be able to influence client satisfaction via removal of complicated technical hurdles with product usage. Able to make technical decisions that can impact clients in a moderate to significant way.
 
Strong understanding of products within scope of function, both from the perspective of functionality as well as customer requirements and usage.
 
You also should have an appetite for providing superb customer service
 
Solid understanding & working knowledge of MS Office (Word, Excel, PowerPoint)
 
Experience in running network captures and product error logs.
 
Basic Qualifications : 
You have a Bachelor’s degree in Computer Science, Information Technology, and/or Data Science related field
 
Have excellent written and verbal English communication skills and are able to communicate via phone and email
 
You have meaningful 2 to 4 years of experience in a customer facing technical role in support MI or CIQ products.
 
Strong written and verbal communication skills. Prior customer service (including phone) experience. Ability to effectively communicate technical concepts to a non-technical external audience or internal non-technical stakeholders.
 
You are organized and have the ability to collect, analyze and summarize data to prepare clear reports; more like technical product documentation
 
About Company Statement: 
At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful. We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk. Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.
 
S&P Global Market Intelligence is a division of S&P Global (NYSE: SPGI), which provides essential intelligence for individuals, companies and governments to make decisions with confidence. For more information, visit www.spglobal.com/marketintelligence.
 
EEO Statement: S&P Global is an equal opportunity employer committed to making all employment decisions without regard to race/ethnicity, gender, pregnancy, gender identity or expression, color, creed, religion, national origin, age, disability, marital status (including domestic partnerships and civil unions), sexual orientation, military veteran status, unemployment status, or other legally protected categories, subject to applicable law.
 
About S&P Global Market Intelligence
 
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
 
For more information, visit www.spglobal.com/marketintelligence .
 
What’s In It For You?
 
Our Purpose: 
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
 
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
 
Our People: 
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
 
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
 
Our Values: 
Integrity, Discovery, Partnership
 
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
 
Benefits: 
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
 
Our benefits include: 
Health & Wellness: Health care coverage designed for the mind and body.
 
Flexible Downtime: Generous time off helps keep you energized for your time on.
 
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
 
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
 
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
 
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
 For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
 
Global Hiring and Opportunity at S&P Global: 
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
 
Recruitment Fraud Alert: 
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .
 
-----------------------------------------------------------
 
Equal Opportunity Employer
 S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
 
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
 
US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
 
----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
 
Job ID: 318945
 Posted On: 2025-08-12
 Location: Islamabad, Pakistan

Senior Associate Technical Client Support

Application Support Engineer (Junior)<ul><li>Provide 1st and 2nd line support for business applications as per ITIL incident management process.</li><li>Log, track, and resolve incidents and service requests within defined SLA.</li><li>Escalate unresolved issues to higher-level support teams as per ITIL escalation matrix.</li><li>Assist in problem management by identifying recurring incidents and documenting known errors.</li><li>Participate in change management by testing and validating application updates before release.</li><li>Maintain knowledge base (KEDB) with solutions, FAQs, and workarounds.</li><li>Ensure compliance with ITIL processes to deliver high-quality service support.</li></ul>Job Type: Full-timePay: From Rs135,000.00 per monthWork Location: In person

Junior Application Support Engineer

Nayatel

<div>
 
 
 Job Overview:
 
 
 <ul>
 <li>
 Hired engineers will undergo extensive, all-round training for initial 4 weeks and thereafter they will be placed in Technical Assistance Center (TAC).
 </li>
 <li>
 They will handle technical queries of customers telephonically relating to Nayatel's FTTH services in TAC.
 </li>
 <li>
 All manpower requirements in departments like Transmission, IP-Core, Systems, NGN, Access, Electrical and Video Headend are covered by transferring engineers from TAC on merit.
 </li>
 <li>
 Responsible for timely and efficient telephonic support to customers regarding NTL services.
 </li>
 <li>
 Responsible for providing first call resolution after conducting detailed trouble shooting on customer complaint.
 </li>
 <li>
 Performing in depth analysis where customer is facing repeated issue and then taking appropriate steps for issue resolution.
 </li>
 <li>
 Responsible to inform or escalate the issue to concern department in case of any outage/issue related to network.
 </li>
 <li>
 Interdepartmental coordination/escalation where dependency of customer&rsquo;s complaint is on another department.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum BS/BE (Electrical/Electronics/Telecom/Mechatronics/Computer Engineering/Computer Science) from PEC-recognized university with good academics.
 </li>
 <li>
 Fresh graduates are encouraged to apply
 </li>
 </ul>
 
 
 
 
 
 Why Nayatel?
 
 
 
 We provide:
 
 <ul>
 <li>
 Challenging environment
 </li>
 <li>
 No non-sense culture
 </li>
 <li>
 Open doors
 </li>
 <li>
 Respect, dignity, and protection
 </li>
 <li>
 Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
 </li>
 <li>
 Representation in external forums (University lecturers, advisory boards, etc.)
 </li>
 <li>
 Excellent rewards for out of the box thinker, doers, and implementers
 </li>
 <li>
 Equal opportunity, merit, and no
 
 Safarish
 
 culture
 </li>
 </ul>
 
 
 
 
 
 Hiring Procedure:
 
 
 <ol>
 <li>
 CV shortlisting
 </li>
 <li>
 Initial interview
 </li>
 <li>
 IQ/Personality Assessment Tests
 </li>
 <li>
 Final interview
 </li>
 <li>
 Medical Screening
 </li>
 <li>
 Joining
 </li>
 </ol>
 
 
</div>

Network Support Engineer

CALL BOX BPO

Job descriptionUnder limited supervision, performs technical and administrative work in supporting and maintaining the Point of Sales (POS) systems and related devices for our Clients. Work involves maintenance and support of all computers (POS devices, servers, desktops and laptops), databases, networked and standalone printers, label printers, scanning equipment and all other IT equipment.Essential Job Duties<ul><li>Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets).</li><li>Supports and maintains POS related devices, like POS printers, scanners, cash drawers and EFTPOS terminals.</li><li>Supports and maintains all scanning equipment, including handheld scanners and wireless access points.</li><li>Supports, trains, sets up, and troubleshoots users company-wide.</li><li>Uses a variety of computer software such as Office 365, Ms Office Suite, Windows Server OS, etc.</li><li>Prepares documentation of all adds, moves, and changes throughout the network.</li><li>Performs general administrative/office duties as required, including preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving emails, answering the telephone, etc.</li><li>High level of attention to detail, following proven processes and guidelines as set by the organization. Our key focus is quality and consistency for proven customer satisfaction.</li><li>Keenly works in a team environment, happy to share learning&rsquo;s and assist others.</li><li>Is prepared to work overtime, Performs related duties as required.</li><li>Great Problem Solving and analytical skills, Able to perform well under stress.</li><li>Good English communication skills and very professional in your approach to customer service.</li><li>Night Shift</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs115,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad G-8/Markaz: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>A bachelor's degree in Computer Science or Information Technology is required.</li><li>Male only</li></ul>Experience:<ul><li>Support: 3 years (Required)</li></ul>Language:<ul><li>Fluent English (Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs90,000.00 - Rs1,500,000.00 per monthWork Location: In personApplication Deadline: 30/07/2025

Male IT/Technical Support Onsite (IT/computer Science degree only)

Doart Energy

Job Description:Doart Energy Private Limited is looking for a full-time Technical sales Engineer to join our team in Islamabad Office.Responsibilities:&middot; Develop and execute strategic sales plans to achieve sales targets and expand market share within the assigned territory.&middot; Identify and cultivate relationships with prospective clients, including energy companies, industrial facilities, commercial buildings, and government agencies.&middot; Understand client needs and requirements to provide tailored energy solutions.&middot; Present tailored solutions to clients, demonstrating how Doart Energy's products and services can meet their specific needs and deliver value.&middot; Provide ongoing support to clients throughout the sales process, including technical consultations, solution validation, and post-sale technical assistance.Requirements:&middot; Bachelor's degree in Business Administration, Engineering, or a related field.&middot; Minimum of 3 to 5 years of experience in technical sales, preferably in the energy industry.&middot; Proven track record of achieving sales targets and driving revenue growth.&middot; Excellent communication and interpersonal skills.&middot; Ability to understand and articulate technical concepts to non-technical audiences.How To Apply:Email your Resume with Subject of Technical sales Engineer To:indeed@doartenergy.comJob Type: Full-timeWork Location: In person

Technical Sales Engineer

Fulcrum Pvt Ltd

Job Description:The Senior BMS Controls Engineer is responsible for designing, programming, and commissioning BMS systems to optimize building performance and energy efficiency. The ideal candidate will have a strong understanding of HVAC, electrical, and control systems, as well as experience with BMS programming and commissioning.Responsibilities:&#9679; Collaborate with project managers, architects, and engineers to understand project requirements and integrate control system solutions into building designs.&#9679; Oversee the installation and wiring of control equipment, sensors, actuators, and relatedcomponents according to project specifications and industry standards.&#9679; Program and configure control systems using appropriate software and protocols to ensure accurate system operation.&#9679; Conduct system commissioning and testing to ensure proper functionality and alignment with design intent.&#9679; Troubleshoot and resolve technical issues related to control systems during the installation and commissioning phases.&#9679; Collaborate with contractors and vendors to ensure timely procurement and installation of control system components.&#9679; Monitor the performance of control systems and analyze data to identify opportunities for system optimization and energy conservation.&#9679; Provide on-site technical support and training to maintenance teams and end-users on control system operation and maintenance.&#9679; Create and maintain documentation including built wiring diagrams and commissioning reports.&#9679; Commission and test BMS systems to ensure proper operation.&#9679; Assist in the implementation of control system upgrades, software updates, and improvements as required.&#9679; Stay up-to-date on the latest BMS technologies and industry trends.&#9679; Collaborate with project stakeholders to manage timelines, budgets, and deliverables related to control system installations.Qualifications:&#9679; Bachelor's degree in Electrical Engineering, Control Systems Engineering, or a related field.Relevant technical certifications; N4, JCI etc.&#9679; Minimum 8+ Years Prior experience as a controls technician, automation engineer, or similar role is advantageous.&#9679; Hands-on experience on JCI FX (Facility Explorer), Metacyst, Niagara Tools&#9679; Proficiency in programming languages and protocols used in control systems (e.g., BACnet, Modbus, LON).&#9679; Solid understanding of building systems, control principles, and building automationtechnologies.&#9679; Hands-on experience with control system installation, wiring, and commissioning processes.&#9679; Familiarity with control system software, Human-Machine Interface (HMI) applications, andSCADA systems.&#9679; Strong problem-solving skills and the ability to diagnose and address technical issues effectively.&#9679; Excellent communication skills for coordinating with project teams, contractors, and end-users.&#9679; Knowledge of energy management practices and sustainability principles is beneficial.Conclusion:A BMS Controls Engineer plays a critical role in ensuring the successful installation, commissioning, and maintenance of building automation and control systems. This role requires a solid technical background, hands-on experience with control system installation and programming, and effective communication skills to collaborate with various stakeholders involved in construction projects. BMS Controls Engineer contribute to the operational efficiency, occupant comfort, and sustainability of buildings by ensuring that control systems are properly implemented and optimizedIndustry&#9679; Electrical EngineeringEmployment TypeFull-time Salary &amp; Benefits:&middot; Market competitive salary, starting from PKR 200,000 (minimum) and adjustable based on experience and expertise.&middot; Health benefits (outpatient care in Islamabad covered), ranging between PKR 50,000&ndash;75,000 depending on experience.&middot; Joining bonus equivalent to 30&ndash;40% of the base salary.&middot; Vehicle allowance available after completion of the probationary period (every six months). How Apply Share your cv throw Whatsapp ( 03434541692 or On Email -- Numan.asghar@fulcrum-pk.com) Just send cv no call no voice message Job Type: Full-timePay: Rs200,000.00 - Rs300,000.00 per monthApplication Question(s):<ul><li>Do you have experience As BMS Engineer </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>5years : 6 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Lead BMS Controls Engineer

Explore 508+ Technical support engineer in Islamabad this September. Find roles across top companies and apply now to boost your career.