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Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

FlairsTech

<div>
 
 About the job:
 
 
 Requirements and responsibilities
 
 
 
 
 
 
 Role Overview
 
 
 
 
 The
 
 Technical Operations Manager
 
 is responsible for ensuring the stability, scalability, and operational excellence of healthcare software platforms. This role sits at the intersection of engineering, infrastructure, compliance, and service delivery, ensuring systems operate reliably while meeting healthcare regulatory and security standards.
 
 
 The ideal candidate combines strong technical understanding with disciplined operational leadership and the ability to translate business and clinical needs into resilient technical operations.
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Operational Management
 
 
 <ul>
 <li>
 Own day-to-day technical operations for healthcare software platforms, including production systems, environments, and releases.
 </li>
 <li>
 Ensure high availability, performance, and reliability of applications and infrastructure.
 </li>
 <li>
 Lead incident management, root cause analysis, and post-incident improvements.
 </li>
 </ul>
 
 
 Infrastructure &amp; Platform Oversight
 
 
 <ul>
 <li>
 Oversee cloud and on-prem infrastructure (AWS, Azure, or similar).
 </li>
 <li>
 Manage CI/CD pipelines, deployment strategies, monitoring, and alerting.
 </li>
 <li>
 Ensure disaster recovery, backup, and business continuity plans are defined, tested, and maintained.
 </li>
 </ul>
 
 
 Compliance, Security &amp; Quality
 
 
 <ul>
 <li>
 Ensure systems comply with healthcare regulations and standards (e.g. HIPAA, GDPR, ISO 27001, local health data regulations).
 </li>
 <li>
 Work closely with security teams to enforce data protection, access controls, and audit readiness.
 </li>
 <li>
 Support validation, documentation, and operational audits required in healthcare environments.
 </li>
 </ul>
 
 
 Cross-Functional Leadership
 
 
 <ul>
 <li>
 Act as a bridge between engineering, product, QA, customer support, and clinical/business stakeholders.
 </li>
 <li>
 Translate operational risks into clear business impact and mitigation plans.
 </li>
 <li>
 Support delivery teams by removing operational blockers and improving system readiness.
 </li>
 </ul>
 
 
 Team &amp; Process Leadership
 
 
 <ul>
 <li>
 Lead and mentor DevOps, SRE, and technical operations team members.
 </li>
 <li>
 Define and continuously improve operational processes, SLAs, and KPIs.
 </li>
 <li>
 Promote a culture of reliability, accountability, and continuous improvement.
 </li>
 </ul>
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, Engineering, or a related field.
 </li>
 <li>
 7+ years of experience in software operations, DevOps, or technical operations roles.
 </li>
 <li>
 Proven experience managing production systems in regulated environments (healthcare preferred).
 </li>
 <li>
 Strong understanding of modern software architectures, APIs, databases, and cloud platforms.
 </li>
 <li>
 Hands-on experience with monitoring, incident management, and release management.
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in healthcare software, health IT, or life sciences technology.
 </li>
 <li>
 Familiarity with compliance frameworks such as HIPAA, GDPR, ISO 13485, or similar.
 </li>
 <li>
 Experience scaling operations for SaaS platforms.
 </li>
 <li>
 Background in Agile and DevOps practices.
 </li>
 </ul>
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong operational mindset with attention to risk, reliability, and detail.
 </li>
 <li>
 Ability to communicate complex technical issues clearly to non-technical stakeholders.
 </li>
 <li>
 Calm, structured leadership during incidents and high-pressure situations.
 </li>
 <li>
 Process-driven, but pragmatic and delivery-focused.
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 <ul>
 <li>
 Stable, secure, and compliant healthcare platforms.
 </li>
 <li>
 Reduced incident frequency and faster recovery times.
 </li>
 <li>
 Clear operational visibility through metrics and reporting.
 </li>
 <li>
 Strong collaboration between engineering, operations, and business teams.
 </li>
 </ul>
 
 
</div>

Technical Operations Manager

Orange Business

<div>
 
 About Us
 
 
 
 Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
 
 
 
 About The Role
 
 
 
 Job Title: Technical support engineer
 
 
 Organization: Service Operations
 
 
 Location: Egypt Cairo
 
 
 Reporting to: Service Desk manager.
 
 
 Job Purpose:
 
 
 To Collect &amp; perform primary troubleshooting end to end for network incidents 24x7 in order to ensure a professional and consistent delivery of quality service to our customers.
 
 
 Key Tasks and Responsibilities:
 
 
 <ul>
 <li>
 To provide a professional first technical point of contact for the customer .
 </li>
 <li>
 Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs.
 </li>
 <li>
 Provide updates as needed to the customer in order to meet performance objectives.
 </li>
 <li>
 To ensure cases are allocated to the most appropriate &lsquo;next step&rsquo; as part of the case flow process.
 </li>
 <li>
 To perform technical escalations in line with company procedure.
 </li>
 <li>
 To monitor systems, customer network secusrity and products, and deal with alerts and events as appropriate.
 </li>
 <li>
 To liase and refer issues to correct/relevant entities e.g. other GCSC&rsquo;s, PTT, IOC and other Vendors as appropriate.
 </li>
 <li>
 Document all troubleshooting and a case management actions via the electronic case management system.
 </li>
 <li>
 To conduct initial diagnostics and undertake basic fault diagnostics to resolve where possible, customer faults .
 
 
 </li>
 </ul>
 Job Contacts:
 
 
 Within Orange Business Services:
 
 
 operation &amp; account teams
 
 
 Outside Orange Business Services:
 
 
 Telecom providers (PTT) &amp; OBS customers
 
 
 
 About You
 
 
 
 Skill Profile :
 
 
 <ul>
 <li>
 English Fluent .
 </li>
 <li>
 Bachelor Degree in Communication Engineering .
 </li>
 <li>
 Able to work under stress .
 </li>
 <li>
 Customer Oriented.
 </li>
 <li>
 Good Communication Skills .
 </li>
 <li>
 Able to work on shift Basis .
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 NA
 
 
 
 Only Your Skills Matter
 
 
 
 Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
</div>

Technical support engineer

Property Finder

<div>
 
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.&nbsp;
 
 
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 
 
 
 Position Summary:
 
 
 
 We are looking for a Partner Support Operations Manager who can help us redefine the way we support our partners and shape the future of service at Property Finder.
 
 You will be the driving force behind our partner support operations leading a team of passionate professionals and building the systems, processes, and culture that enable world-class, scalable, and efficient support. You&rsquo;ll act as a strategic leader, people developer, and experience innovator, ensuring we deliver measurable impact and exceptional service across every channel and region.
 
 
 &nbsp;
 
 
 
 Key Responsibilities:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Lead and inspire: Manage and develop a high-performing support team, fostering a culture of empowerment, curiosity, and accountability.
 </li>
 <li>
 Redefine the partner experience: Deliver consistent, personalized, and proactive support that builds trust and drives loyalty.
 </li>
 <li>
 Drive operational excellence: Design and implement best-in-class support processes and tools that scale with the business and exceed customer expectations.
 </li>
 <li>
 Champion digital-first support: Lead the evolution of our digital support experience; from self-serve journeys to AI-assisted channels; ensuring they are intuitive, effective, and aligned with partner needs.
 </li>
 <li>
 Take ownership of improvement: Use data and insights to spot friction, own escalations, and design lasting solutions that prevent recurrence.
 </li>
 <li>
 Bring technical know-how: Leverage your technical understanding to work closely with product and engineering teams on support tooling, automation, and backend issue resolution.
 </li>
 <li>
 Champion the voice of the partner: Collaborate across product, sales, legal, and marketing to ensure partner needs shape how we build and deliver.
 </li>
 <li>
 Support with intelligence: Analyze KPIs, forecast workloads, and optimize resourcing plans to ensure a high-performance, cost-efficient operation.
 </li>
 </ul>
 
 
 Desired Qualifications:
 
 
 <ul>
 <li>
 5-7 years of experience leading technical or partner support operations in a high-growth, customer-centric business
 </li>
 <li>
 Proven success managing omnichannel support functions (e.g. voice, chat, email, self-service)
 </li>
 <li>
 Experience designing and scaling digital-first support strategies, including knowledge bases, AI/chatbots, and self-serve tools
 </li>
 <li>
 Strong background in performance optimization, workforce planning, and service design
 </li>
 <li>
 Process-driven mindset, with knowledge of COPC, Six Sigma (green belt a plus), or similar methodologies
 </li>
 </ul>
 
 
 Other Capabilities:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Excellent communicator and collaborator, comfortable working cross-functionally with senior stakeholders
 </li>
 <li>
 Data-savvy: skilled in analytics, Excel, and CRM/systems (Salesforce or similar)
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Our promise to talent
 
 
 
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 
 
 
 Property Finder Guiding Principles
 
 
 <ol>
 <li>
 Think Future First
 </li>
 <li>
 Data Beats Opinions, Speed Beats Perfection
 </li>
 <li>
 Optimise for Impact
 </li>
 <li>
 No Ostriches Allowed
 </li>
 <li>
 Our People, Our Power
 </li>
 <li>
 The Biggest Risk is Taking no Risk at All
 </li>
 </ol>
 &nbsp;
 
 
 Find us at:
 
 
 
 Twitter
 
 
 Facebook
 
 
 Instagram
 
 
 Linkedin
 
 
 Glassdoor
 
 
 &nbsp;
 
</div>

Partner Support Operations Manager [PIPELINE]

Sulzer

<div>
 Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
 
 
 
 About The Role
 
 
 
 Technical Support Engineer is responsible for providing technical support to sales teams and conducting technical analysis of product configurations to determine customer-specific pricing.
 
 
 This job profile is intended for early-career professionals who apply broad theoretical knowledge and require the ability to investigate and analyze problems. Solutions are typically discussed/verified with a more senior member.
 
 
 
 Key Responsibilities
 
 
 
 Prepare and conduct technical sales briefings. Analyze customer specifications and estimate technical requirements. Evaluate sales proposals for technical accuracy. Support implementation and troubleshooting of solutions. Collaborate with engineering and commercial teams. Skills &amp; Qualifications Typically a University degree (or equivalent work experience) and up to 2 years of relevant experience (or equivalent skills) are minimally required to carry out the role. Technical and commercial acumen. Strong communication and presentation skills. Ability to manage multiple proposals. Willingness to learn and adapt.
 
 
 
 Job Purpose
 
 
 
 To provide accurate and timely techno-commercial support for standard products and orders, ensuring data integrity, system correctness, and smooth coordination between sales, factories and internal stakeholders. The role focuses on building technical discipline and supporting day-to-day operations beside building the candidate technical competencies in Public Utilities and Infrastructure filed.
 
 
 
 Job Description Breakdown
 
 
 
 <ul>
 <li>
 Draft Orders Technical Cleaning.
 </li>
 <li>
 Standard Products PN creation.
 </li>
 <li>
 Preparing Inspection Scope and initiating communications with Factories regarding Technical
 
 
 </li>
 </ul>
 Clarifications related to Testing Scope and Engineering Raising Concerns during Order
 
 
 Placement Phase.
 
 
 <ul>
 <li>
 Providing accurate transfer prices for O&amp;L for all products at the time of order entry.
 </li>
 <li>
 Assisting in item entry processes on SAP for all products according to technical specifications
 
 
 </li>
 </ul>
 and customers POs requirements.
 
 
 <ul>
 <li>
 Equipment Pricing, Preparation of Guarantee Tables, and Quote Implementation on the ERP
 
 
 </li>
 </ul>
 system.
 
 
 <ul>
 <li>
 Standard Equipment Selection.
 </li>
 <li>
 Matriculate daily communication with distributors and direct accounts regarding standard RFQs
 
 
 </li>
 </ul>
 and general clarifications.
 
 
 What we offer you
 
 
 As per local requirements
 
 
 Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
 
 
 We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.
</div>

Technical Support Engineer

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Alnafitha IT

<div>
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 
 
 
 
 
 
 The Senior Cybersecurity Technical Engineer plays a critical role in designing, implementing, and securing enterprise network infrastructures. This role requires deep technical expertise in network security technologies, hands-on project delivery experience, and the ability to serve as a trusted advisor to both internal teams and clients. The engineer will be responsible for full lifecycle solution delivery &mdash; from presales consultation and architecture design to deployment, troubleshooting, and ongoing support &mdash; ensuring robust, enterprise-grade cybersecurity solutions that align with organizational and client requirements.
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 <ol>
 <li>
 &bull;
 
 Solution Design &amp; Implementation
 
 &bull; Design, configure, implement, and support Palo Alto Networks solutions (Next-Gen Firewalls, Panorama, SD-WAN) to ensure secure, scalable, and resilient perimeter and branch network protection using industry-leading technologies
 </li>
 <li>
 &bull; Deliver full lifecycle implementation and support for Fortinet products (FortiGate, FortiNAC, Fortinet SD-WAN) to provide end-to-end security coverage across enterprise environments, enhancing visibility and control.
 </li>
 <li>
 &bull; Deliver secure network architectures and systems engineering configurations to ensure that solutions meet organizational and customer security requirements while optimizing performance.
 </li>
 <li>
 &bull;
 
 Technical Support &amp; Troubleshooting
 
 &bull; Provide end-to-end expertise in enterprise and data center firewall environments (Palo Alto &amp; Fortinet) to safeguard critical infrastructure and maintain compliance through robust firewall policies and architectures.
 </li>
 <li>
 &bull; Participate in complex troubleshooting and provide advanced technical support to minimize downtime, resolve critical incidents efficiently, and maintain customer trust.
 </li>
 <li>
 &bull; Solve complex technical challenges independently and efficiently to demonstrate ownership, ensure project success, and uphold high standards of technical delivery.
 </li>
 <li>
 &bull;
 
 Documentation &amp; Knowledge Transfer
 
 &bull; Develop and maintain technical documentation (architectures, HA designs, traffic flows, stakeholder mappings) to ensure knowledge transfer, operational consistency, and continuity of service delivery.
 </li>
 <li>
 &bull; Lead POCs, workshops, demos, and customer handovers to validate solutions, build client confidence, and ensure smooth operational transitions post-deployment.
 </li>
 <li>
 &bull;
 
 Technical Advisory &amp; Collaboration
 
 &bull; Act as a technical advisor/SME to Sales and Presales teams to support solution alignment with client needs, strengthen technical credibility, and enhance win rates in presales engagements.
 </li>
 <li>
 &bull; Maintain strong technical expertise across cybersecurity domains and vendor solutions (Palo Alto, Fortinet, F5, Infoblox) to stay ahead of emerging threats, support cross-technology integration, and strengthen solution portfolios.
 </li>
 <li>
 &bull; Contribute added value with expertise in F5 technologies and familiarity with DDI solutions (Infoblox or equivalent) to enhance solution breadth, covering application delivery and DNS/DHCP/IPAM security needs.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 &bull;
 
 Education
 
 : Bachelor's degree in computer science
 
 , Engineering, or related field
 
 (or equivalent)&bull;
 
 Experience
 
 : Minimum 5&ndash;7 years of professional experience in network security and cybersecurity solution delivery, with proven expertise in Palo Alto, Fortinet, and related technologiesDemonstrated deep technical expertise with Palo Alto and Fortinet (strategic design, advanced configuration, implementation, and support).
 </li>
 <li>
 Strong background in
 
 enterprise and data center network security
 
 </li>
 <li>
 Proven, high-level technical experience with F5 technologies, specifically including, but not limited to, BIG-IP LTM (Local Traffic Manager), AFM (Advanced Firewall Manager), and AWAF (Advanced Web Application Firewall)
 </li>
 <li>
 Design, implement, and maintain complex F5-based security architectures and policies to protect enterprise applications
 </li>
 <li>
 Strong
 
 problem-solving, communication, and client engagement skills
 
 (Arabic &amp; English)
 </li>
 <li>
 Ability to work independently and within cross-functional teams
 </li>
 </ul>
 
 &bull;
 
 Preferred Certifications
 
 &bull; Palo Alto Networks:
 
 PCNSE
 
 &bull; Fortinet:
 
 NSE5 or higher
 
 &bull; F5:
 
 Certified Technology Specialist
 
 &bull; Cisco:
 
 CCNP Security or CISSP
 
 or equivalent
 
</div>

Senior Cybersecurity Network Engineer - Cairo

Explore 622+ Technical support manager in Cairo this April. Find roles across top companies and apply now to boost your career.

622 technical support manager jobs In Cairo

Technical Support Manager- VMware by Broadcom

Technical Operations Manager

Technical support engineer

Partner Support Operations Manager [PIPELINE]

Technical Support Engineer

Technical Support Engineer

Senior Cybersecurity Network Engineer - Cairo