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Orascom Construction PLC

<div>
 
 Job Purpose
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 To Manage
 
 project&rsquo;s design reviews, drawings, processes, and procedures in order to implement the shop drawing designs, quantity surveying systems and material management systems and procedures and ensure that the work complies with all standards, codes, specifications, and design instructions.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Manage the staff and activities concerned with the technical office department and maintenance of the structures passed on work activities and load.
 </li>
 <li>
 Ensure adherence to technical office policies and procedures through continuous review to the project contracts, terms and conditions, time schedule, review of design drawings and owner/consultant&rsquo;s bill of quantities (BOQ).
 </li>
 <li>
 Follow up /Review the project designs with consultant in order to prepare project shop drawing to highlight any deviation with the code/standards.
 </li>
 <li>
 Cooperate with Site Manager and project control Manager under project Manager direct supervision to set an effective work procedure, work priorities and suitable resources allocation.
 </li>
 <li>
 Manage the coordination ofall technical matters between engineering, construction, procurement and subcontractors in order to solve any potential problems.
 </li>
 <li>
 Set/Follow up with project consultant the effective cycle of approvals for shop drawing and Material submittals.
 </li>
 <li>
 Manage shop drawing team to produce project&rsquo;s shop drawings in a timely and accurate manner and getting consultant approval.
 </li>
 <li>
 Follow up with Construction team to solve all technical problems that may arise during construction.
 </li>
 <li>
 Manage Quantity Surveying team in the issuance of bill of quantities, payment approvals and change orders in a timely and accurate manner.
 </li>
 <li>
 Ensure an effective material management process relating to, submittals approval process, control, storage and distribution of materials according to the projects&rsquo; needs.
 </li>
 <li>
 Ensure proper distribution of all updated &amp; approved project documents to all project concerned parties to keep them all updated.
 </li>
 <li>
 Review and approve scheduled bill of quantities, request for information (RFI) and subcontractors&rsquo; invoices.
 </li>
 <li>
 Review monthly owner&rsquo;s invoices and ensure its comprehensiveness and accuracy.
 </li>
 <li>
 Support Planning and Cost Control Department in monitoring monthly construction progress.
 </li>
 <li>
 Support Contract Administrators in preparing any technical/cost claims with sufficient information about any variation orders.
 </li>
 <li>
 Ensure that employee is working according to the company HSE policies and regulations, and fully aware of his job risk assessment and environmental aspects.
 </li>
 </ul>
</div>

Technical Office Manager - QS

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26026554
 
 
 
 Job Category
 
 Information Technology
 
 
 
 Location
 
 The St. Regis Cairo, 1189 Nile Corniche Downtown, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 General
 
 
 
 <ul>
 <li>
 Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.
 </li>
 <li>
 Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.
 </li>
 <li>
 Monitors assigned company owned and managed offices to verify IT operations are running effectively.
 </li>
 <li>
 Meets with direct manager to provide updates on IT activities and business plans.
 </li>
 <li>
 Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.
 </li>
 <li>
 Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.
 
 
 </li>
 </ul>
 
 People
 
 
 
 <ul>
 <li>
 Owns IT vendor relationship for properties in scope.
 </li>
 <li>
 Participates in the Talent Acquisition process according to company procedures.
 </li>
 <li>
 Verifies induction program for new associates or associates transferring to new role is effective.
 </li>
 <li>
 Trains associate(s) to provide backup coverage in the department to cover cluster leader&rsquo;s function during vacation and sick leave.
 </li>
 <li>
 Performs LPA&rsquo;s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.
 </li>
 <li>
 Verifies effective communication, training, and execution of all talent development programs and related initiatives.
 </li>
 <li>
 Develops a personal management style that is intended to bring positive results from Associates.
 </li>
 <li>
 Builds and maintains positive and effective relations with direct team members.
 
 
 </li>
 </ul>
 
 Product
 
 
 
 <ul>
 <li>
 Strives to remain informed on the most up to date knowledge regarding vendor activities.
 </li>
 <li>
 Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.
 </li>
 <li>
 Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.
 </li>
 <li>
 Where assigned, documents technology pilot scope and objectives with business partners.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Maintains IT inventory for the assigned properties/offices in cluster.
 </li>
 <li>
 Manages cluster IT Agreements for assigned properties.
 </li>
 <li>
 Verifies cluster associates are treated appropriately and in alignment with local operational practices.
 </li>
 <li>
 Verifies the execution and tracking of rollouts on a timely basis.
 </li>
 <li>
 Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.
 </li>
 <li>
 Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.
 </li>
 <li>
 Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.
 </li>
 <li>
 Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.
 </li>
 <li>
 Implements cluster IT policies and procedures as received by regional IT.
 </li>
 <li>
 Attends IT Education Calls.
 </li>
 <li>
 Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.
 </li>
 <li>
 Completes other reasonable duties as requested by leadership.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Assistant IT Manager

Concentrix

<div>
 
 A Technical Advisor provides exceptional technical assistance and customer service to our clients. You will be responsible for diagnosing and resolving technical issues, answering inquiries, and ensuring customer satisfaction, you will act as a liaison between customers and internal teams, escalating complex issues as needed.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Provide timely and accurate technical support to customers.
 </li>
 <li>
 Diagnose and troubleshoot technical issues related to our products and services.
 </li>
 <li>
 Guide customers through problem-solving processes, providing clear and concise instructions.
 </li>
 <li>
 Maintain a thorough understanding of our products and services, as well as industry best practices.
 </li>
 <li>
 Provide feedback to product development and support teams regarding common customer issues.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Strong verbal and written communication skills in English (B2-C1)
 </li>
 <li>
 Ready to start immediately.
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Ability to multitask and prioritize tasks effectively.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Competitive salary and package.
 </li>
 <li>
 Opportunities for professional development and getting promoted after 6 months.
 </li>
 <li>
 Social &amp; Medical insurance.
 </li>
 <li>
 Transportation Provided.
 </li>
 </ul>
 
 
</div>

Technical Support Advisor

Mindware

<div>
 Date: Feb 20, 2026
 
 
 Location:
 
 
 Cairo, EG
 
 
 Company: Mindware FZ-LLC (EGY)
 
 
 Req ID: 3086
 
 
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Resolve issues while working closely with multi-functional teams
 </li>
 <li>
 Provide with Senior Engineers and escalation points to engage Engineering resources and internal stakeholders.
 </li>
 <li>
 Determine priority levels while negotiating and setting expectations with customers
 </li>
 <li>
 Ensure the customer is communicated with in a timely manner and treated with the highest degree of respect
 </li>
 <li>
 Drive excellence through quality closures and proper escalation of issues
 </li>
 <li>
 Take ownership of customer success and satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 Fluent in Portuguese (written and spoken) and proficient in English.
 </li>
 <li>
 Certification as a Red Hat Certified System Administrator (RHCSA).
 </li>
 <li>
 First-rate interpersonal skills, phone etiquette and work ethic.
 </li>
 <li>
 Ability to work under pressure with calmness and composure.
 </li>
 </ul>
</div>

Technical Support Engineer (Portuguese Speaking)

Oracle

<div>
 
 Job Description
 
 
 
 Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.
 
 
 What you will do
 
 
 <ul>
 <li>
 Manage and develop the relationship with designated account(s) in Middle East and Africa throughout the engagement against the contractual deliverables &amp; commercials.
 </li>
 <li>
 Become the trusted advisor for the customer, in order to help to maximize their investment in Oracle and represent them across the wider Oracle organization.
 </li>
 <li>
 Drive a high degree of satisfaction and reference ability, to protect and enhance Customer Success Services (CSS) revenue streams
 </li>
 <li>
 Manage the delivery engagement as defined by CSS processes &amp; tools, including creating and maintaining accurate service documentation
 </li>
 <li>
 Co-ordinate the resources required to deliver the service to the allocated customer(s)
 </li>
 <li>
 Assuring and improving high quality of CSS service.
 </li>
 <li>
 Manage the contractual commercials, ensuring that the margin is maintained &amp; developing plans to improve margin where appropriate
 </li>
 <li>
 Manage commercial aspects of the contract such as rebates, storage costs, work packages, etc.
 </li>
 <li>
 Assisting in the renewal of CSS contracts and contributing to pre-sales activities
 </li>
 <li>
 Develop strategic relationships with senior members i.e. CIO, CTO of the customer management team.
 </li>
 <li>
 Developing cross-team or 3rd party relationships, and working with these teams in delivering a comprehensive service to the customer
 </li>
 <li>
 Developing and maintaining relationships with senior management across Oracle lines of business within the designated account(s)
 </li>
 <li>
 Identifying additional opportunities for customers to engage with Oracle, such as Special Interest Group (SIG), Oracle Customer Advisory Board (OCAB) plus other technical and business events.
 </li>
 <li>
 Generate a Project Plan for each project which fully reflects CSS requirements.
 
 
 
 </li>
 </ul>
 Career Level - IC4
 
 
 
 Responsibilities
 
 
 
 
 What we are looking for
 
 
 
 <ul>
 <li>
 10+ years IT project management experience, in B2B environments
 </li>
 <li>
 PRINCE2 / PMP and standard ITIL Certification is desirable
 </li>
 <li>
 Strong interpersonal skills, good communicator
 </li>
 <li>
 Extensive customer interaction experience at middle or executive levels. Solid industry experience/knowledge.
 </li>
 <li>
 Preferable previous Outsourcing, SaaS and Managed Cloud delivery or implementation experience
 </li>
 <li>
 Proven track record of building strategic relationships and delivering high levels of customer service
 </li>
 <li>
 Proven day-to-day service delivery experience, this should be in current role
 </li>
 <li>
 Previous experience of working in a virtual team, and taking the lead role for that team
 
 
 
 </li>
 </ul>
 What we will offer you
 
 
 <ul>
 <li>
 A competitive salary with exciting benefits
 </li>
 <li>
 Flexible and remote working so you can do your best work
 </li>
 <li>
 Learning and development opportunities to advance your career
 </li>
 <li>
 An Employee Assistance Program to support your mental health
 </li>
 <li>
 Employee resource groups that champion our diverse communities
 </li>
 <li>
 Core benefits such as medical, life insurance, and access to retirement planning
 </li>
 <li>
 An inclusive culture that celebrates what makes you unique
 
 
 
 </li>
 </ul>
 At Oracle, we don&rsquo;t just respect differences &mdash; we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That&rsquo;s why we&rsquo;re committed to creating a workplace where all kinds of people can do their best work. When everyone&rsquo;s voice is heard and valued, we&rsquo;re inspired to go beyond what&rsquo;s been done before.
 
 
 https://www.oracle.com/corporate/careers/diversity-inclusion/
 
 
 
 Qualifications
 
 
 
 Career Level - IC4
 
 
 
 About Us
 
 
 
 Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
 
 
 True innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Technical Account Manager (TAM) – Oracle CSS - Egypt

<div>
 
 
 We're looking for Senior Systems Engineer / IT Infrastructure Engineer
 
 
 
 
 Company:
 
 Teleperformance
 
 
 
 Location:
 
 On-site &ndash; TP Egypt (Kattameya)
 
 
 
 Shift:
 
 9-Hour Shift (Including breaks)
 
 
 
 Work Week:
 
 5 Days / Rotational On-Call Support
 
 
 
 Department:
 
 IT Infrastructure &amp; Operations
 
 
 
 Reports To:
 
 IT Portfolio Manager
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Senior Systems Engineer
 
 , you will be the final tier of technical expertise. You are responsible for the design, implementation, and optimization of complex IT infrastructure. You will act as a last-level specialist, ensuring stable, secure, and standardized IT services across the enterprise.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Infrastructure Design &amp; Ops:
 
 Manage the lifecycle of specialized IT topics including Virtualization (VMware, Proxmox), Terminal Servers, Linux/Windows environments, and Backup/Recovery (Veeam).
 </li>
 <li>
 
 Security &amp; Monitoring:
 
 Oversee antivirus/endpoint protection, secure file transfer (SFT), and comprehensive monitoring solutions.
 </li>
 <li>
 
 Expert Support:
 
 Independently handle incidents, problems, and escalations up to last-level support.
 </li>
 <li>
 
 Project Coordination:
 
 Lead technical designs for IT projects and coordinate deliverables with external service providers and internal teams.
 </li>
 <li>
 
 Automation:
 
 Design and implement automation solutions (scripting) and maintain high-quality technical documentation.
 </li>
 <li>
 
 ITSM Roles:
 
 Act as Incident, Problem, or Change Manager while adhering to strict ISMS and confidentiality policies.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science or IT.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 5 years
 
 of hands-on systems engineering in enterprise environments.
 </li>
 <li>
 
 Technical Skills:
 
 Expert knowledge of VMware, Proxmox, and Veeam.
 </li>
 <li>
 
 Certifications:
 
 ITILv4 Foundation.
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency:
 
 
 <ul>
 <li>
 
 English:
 
 Minimum
 
 B1 Level
 
 (Fluent).
 </li>
 <li>
 
 Personal Attributes:
 
 Strong analytical skills, resilience, and a team-oriented mindset for an international environment.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 If you meet the technical and language requirements, please send your updated CV to:
 
 mahiiemuhammed@gmail.com
 
 
 
 
 Please use the subject line:
 
 
 
 Application: Senior Systems Engineer.
 
 
 
 
 
</div>

System Engineer

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