operations manager

it specialist

maintenance manager

maintenance technician

management support officer

technical support manager

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Assistant IT Manager supports the IT Manager in overseeing all hotel technology operations, ensuring the reliability, security, and efficiency of infrastructure, systems, and guest-facing technologies. This role plays a key part in maintaining smooth hotel operations, enhancing guest experiences, and upholding cybersecurity and data compliance. The Assistant IT Manager also collaborates with internal departments, manages support tasks, and helps implement the hotel&rsquo;s IT strategy in line with business goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.
 </li>
 <li>
 Support critical hotel systems such as:
 </li>
 <ul>
 <li>
 Property Management System (e.g., Opera)
 </li>
 <li>
 Point of Sale systems (e.g., MICROS)
 </li>
 <li>
 Key card access systems
 </li>
 <li>
 IP telephony and voicemail
 </li>
 <li>
 CCTV and surveillance
 </li>
 <li>
 Guest Wi-Fi and HSIA platforms
 </li>
 </ul>
 <li>
 Enforce cybersecurity protocols, ensuring regular data backups and that disaster recovery plans are tested and maintained.
 </li>
 <li>
 Provide day-to-day IT support across all departments, troubleshooting issues to minimize downtime and optimize productivity.
 </li>
 <li>
 Liaise with external IT vendors, service providers, and corporate IT teams to coordinate support and system upgrades.
 </li>
 <li>
 Train staff on IT systems usage, cybersecurity awareness, and adherence to IT policies and procedures.
 </li>
 <li>
 Assist with IT budgeting, procurement processes, and maintenance of accurate asset inventories.
 </li>
 <li>
 Research and recommend technology solutions to improve operational efficiency and enhance the guest experience.
 </li>
 <li>
 Ensure compliance with local data protection laws, industry regulations, and internal IT standards.
 </li>
 <li>
 Participate in a 24/7 support rotation or on-call schedule for critical system issues and emergencies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5+ years of experience in IT management, preferably in hospitality.
 </li>
 <li>
 Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).
 </li>
 <li>
 Proven experience managing networks, servers, Windows environments, and cloud services.
 </li>
 <li>
 Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
 </li>
 <li>
 Strong leadership, communication, and project management skills.
 </li>
 <li>
 Ability to manage vendors, budgets, and strategic IT initiatives.
 </li>
 </ul>
</div>

Assistant IT Manager

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Summary
 
 
 
 The incumbent will be responsible for performing operational support duties of the E-Channels products. Assists the head of E-Channels as directed; performs account reconciliation duties; monitors E-Channels products status and currency usage; assists in the proposal and installation process; performs a cost benefit and risk analysis; negotiates pricing to optimize profitability of related product or service solutions. Contributes to the Bank's deposit growth strategies and goals and investigates E-Channels products related electronic fund transfer (EFT) customer disputes or fraudulent issues in accordance with QCB regulations. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects.
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 
 
 </li>
 </ul>
 To ensure that the ATM&rsquo;s , cheque book , BSM are runs smoothly 24 hours a day.
 
 
 <ul>
 <li>
 Implements KPI&rsquo;s and best practices for E-Channel Hardware Support
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
 </li>
 <li>
 Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Consult with Program Directors and Management Team to create efficient work flow.
 </li>
 <li>
 Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review.
 </li>
 <li>
 Maintain maximum system up time for maximum performance of QNB ATM&rsquo;s,cheque book POS
 </li>
 <li>
 Maintain contact with AVP of E-channels Hardware Support and serve as liaison between the e-channel team and customers.
 </li>
 <li>
 Provide support for All systems and Applications (vision, cheque book, TA, BSM, etc.), including upgrades, installation, troubleshooting and maintenance.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Support the systems administration activities, installation and upgrades.
 </li>
 <li>
 Develop or enhance monitoring applications and scripts.
 </li>
 <li>
 Work with the Systems Group to deploy Web capabilities.
 </li>
 <li>
 Be on call to support essential business clients and emergency situations.
 </li>
 <li>
 Provide support for system and application, including upgrades, installation, troubleshooting and maintenance.
 </li>
 <li>
 Specify hardware and software solutions for Division users.
 </li>
 <li>
 Install components; analyze problems; diagnose and repair systems.
 </li>
 <li>
 Work with management to plan development of computer infrastructure for office and classroom systems.
 </li>
 <li>
 Oversee technician and consultant as needed.
 </li>
 <li>
 Work as second level for data collection system.
 </li>
 <li>
 Standardize practices and procedures based on a software development methodology.
 </li>
 <li>
 Select appropriate software tools by balancing business needs and costs.
 </li>
 <li>
 Administer all Servers (Gasper application, EJ, DB, WEB, Cheque book, TA,Ter master Servers).
 </li>
 <li>
 Provide Severs Computing Support for hardware and software.
 </li>
 <li>
 Apply software patches / upgrades and respond to user requests as needed.
 </li>
 <li>
 Diagnose problems with hardware.
 </li>
 <li>
 Repair or upgrade hardware.
 </li>
 <li>
 Perform pro-active maintenance on all Domain computing equipments.
 </li>
 <li>
 Understand and work with Vendors, administration, creation of user accounts and Internet E-mail.
 </li>
 <li>
 Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing.
 </li>
 <li>
 Provide assistance to corporate MIS, and other personnel as required.
 </li>
 <li>
 Create and generate all required system documentation.
 </li>
 <li>
 Maintain local servers.
 </li>
 <li>
 Administer e-Channels Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers.
 </li>
 <li>
 Perform remote diagnosis and resolution of customer software issues.
 </li>
 <li>
 Assist the Manager E-channel Hardware Support for more complex duties.
 </li>
 <li>
 Continuous Improvement:
 </li>
 <li>
 Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
 </li>
 <li>
 Identify and encourage people to adopt practices better than the industry standard.
 </li>
 <li>
 Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
 </li>
 <li>
 Encourage, solicit and reward innovative ideas even in day-to-day issues.
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess a high technical knowledge to provide convenient enterprise network system&rsquo;s delivery, and understand the network and system&rsquo;s architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group.
 </li>
 <li>
 Identify areas for professional development of self and act to enhance professional development.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 </li>
 <li>
 Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
 </li>
 <li>
 Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
 </li>
 <li>
 Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Computer Engineering.
 </li>
 <li>
 At least 8 years experience in Technical Support services with a specialization in IT related management of systems technical design, implementation and maintenance on a wide variety of platforms.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3153 - Senior Manager - E-Channel Hardware Support (Qatarization)

Al Farid Hospital

Job Overview:The IT Support Officer is responsible for providing technical assistance and support related to computer systems, hardware, software, and network infrastructure for users within the organisation. This role involves troubleshooting and resolving IT-related issues, maintaining system functionality, managing network connectivity, and ensuring the efficient operation of all technology services. The IT Support Officer will work closely with both internal users and other IT team members to provide excellent service, maintain a secure and efficient network, and resolve technical problems quickly.Key Responsibilities:_ User Support:_&#9679; Provide first-line technical support to staff and end-users via phone, email, or in-person.&#9679; Troubleshoot and resolve hardware, software, and network-related issues for employees, ensuring that connectivity and access to network resources are maintained.&#9679; Install, configure, and maintain operating systems, software applications, network hardware (routers, switches, wireless access points), and other devices.&#9679; Assist with user account management, including setup, password resets, permissions, and ensuring secure network access for all users.&#9679; Monitor and troubleshoot network connectivity issues, including LAN and Wi-Fi connections, and escalate issues as needed.System Maintenance &amp; Network Infrastructure:&#9679; Regularly monitor system performance and ensure the proper functionality of all systems, including network components such as servers, switches, firewalls, and access points.&#9679; Perform routine checks on network infrastructure to ensure proper configuration and security.&#9679; Collaborate with the IT team to ensure network uptime and performance meet organisational needs.&#9679; Assist with network security tasks, such as managing firewalls, ensuring VPN connectivity, and applying security patches to network equipment.Network Support &amp; Troubleshooting:&#9679; Diagnose and troubleshoot network issues, including IP conflicts, DNS issues, VPN connectivity, and performance-related concerns.&#9679; Ensure proper network configuration and connectivity for remote employees or multiple departments within the organisation.&#9679; Perform basic network setup and configuration for new workstations, ensuring secure connections to the hospital&rsquo;s network.Required Skills &amp; Qualifications:Technical Skills:&#9679; Strong experience with network troubleshooting, including LAN, Wi-Fi, and VPN.Familiarity with network infrastructure, such as routers, switches, access points, and firewalls.&#9679; Experience with EMR systems and healthcare software.&#9679; Proficiency in managing Google Workspace (account creation, deletion, troubleshooting).&#9679; Knowledge of troubleshooting network hardware (routers, switches, wireless devices), computer hardware, and software issues.&#9679; Basic knowledge of network security principles, including firewalls, VPNs, and encryption methods.Experience:Previous experience in an IT support role, preferably in a healthcare environment (1&ndash;3 years preferred).Job Type: Full-timeExperience:<ul><li>IT: 4 years (Required)</li></ul>License/Certification:<ul><li>QID (Required)</li></ul>Application Deadline: 28/11/2024

IT Support Officer

Study Plus Education Center Qatar

Job DescriptionJob Title: Entry-Level Sales Executive Location: Doha, Qatar Organization: Prestige Computer Services (PCS Doha) Job Type: Full-TimeAbout PCS DohaPCS Doha is a leading provider of IT solutions, computer systems, hardware supply, and technical support services in Qatar. The company offers a wide range of products and services, including desktops, laptops, networking devices, printers, IT accessories, system installation, and maintenance solutions.We are focused on delivering reliable technology solutions and excellent customer service to both individuals and businesses across Qatar.Position OverviewWe are looking for an Entry-Level Sales Executive with strong English communication skills and a solid understanding of computer hardware components, basic troubleshooting, and general software usage. The ideal candidate should be confident speaking to customers, recommending suitable products, and supporting the sales process.This role suits someone who wants to begin a career in sales within the IT and computer industry, enjoys customer interaction, and is eager to learn and grow within the company.Key Responsibilities Sales &amp; Customer Interaction<ul><li>Assist walk-in customers and handle phone/online inquiries professionally.</li><li>Recommend suitable computer products, hardware components, and basic IT solutions based on customer needs.</li><li>Explain product features clearly and help customers make informed decisions.</li><li>Support customers through the entire sales and billing process.</li><li>Work towards meeting monthly sales targets.</li></ul>Lead Follow-Up<ul><li>Conduct follow-up calls, messages, and emails to potential customers.</li><li>Maintain accurate and up-to-date customer records in the internal system/CRM.</li><li>Assist in preparing quotations and product lists for clients.</li></ul>Customer Experience<ul><li>Provide helpful and responsive customer service.</li><li>Answer basic technical questions related to hardware, accessories, and common software issues.</li><li>Ensure customers have a smooth experience before and after purchase.</li></ul>Store &amp; Operational Support<ul><li>Assist with displaying products, managing inventory updates, and preparing the store for daily operations.</li><li>Support the team with tasks such as checking product availability, preparing invoices, and handling simple system checks.</li><li>Coordinate with the technical team when customer issues need installation or advanced troubleshooting.</li></ul>Marketing &amp; Outreach Support<ul><li>Participate in small promotional activities, product demonstrations, or local events when needed.</li><li>Support online promotions, social media updates, or simple outreach tasks.</li></ul>Qualifications &amp; Skills<ul><li>Good English communication skills (spoken and written).</li><li>Strong understanding of computer hardware parts, components, and basic troubleshooting.</li><li>Ability to use common software applications and handle simple system tasks.</li><li>Confident speaking ability with interest in sales and customer service.</li><li>Willingness to learn, adapt, and work as part of a team.</li><li>Freshers or candidates with up to 1 year of experience are welcome to apply.</li></ul>Why Join PCS Doha?<ul><li>Opportunity to build a career in IT sales with strong training and support.</li><li>Work with a trusted computer solutions provider in Qatar.</li><li>Friendly team environment with room for growth.</li><li>Competitive salary + performance incentives.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary: </li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Computer Sales: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>

IT Sales Executive – Computer Hardware & Customer Support

Protiviti Middle East Member Firm

<div>
 
 The IT Audit &amp; Revenue Assurance is responsible for overseeing and executing comprehensive IT audits, assessing technology risks, and safeguarding revenue across all telecom services. The role ensures compliance with regulatory requirements, strengthens internal controls, minimizes revenue leakage, and provides strategic insights to senior management. Success in this position requires strong expertise in telecom operations, billing systems, networks, cybersecurity, and revenue assurance frameworks.
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
 
 
 IT Audit Management
 
 
 <ul>
 <li>
 Develop and implement a risk-based IT audit plan aligned with organizational goals.
 </li>
 <li>
 Lead audits covering IT governance, ITGC, cybersecurity, applications, network infrastructure, cloud environments, and digital platforms.
 </li>
 <li>
 Assess controls within key telecom systems including billing, mediation, charging, CRM, ERP, and OSS/BSS.
 </li>
 <li>
 Review data security practices, access controls, database management, and overall IT operations.
 </li>
 <li>
 Evaluate change management processes, disaster recovery readiness, and business continuity frameworks.
 </li>
 <li>
 Deliver comprehensive audit reports detailing risks, control gaps, and actionable remediation steps.
 </li>
 <li>
 Track progress on audit findings and ensure effective control enhancements.
 </li>
 </ul>
 
 
 Revenue Assurance
 
 
 <ul>
 <li>
 Oversee the complete revenue lifecycle, including acquisition, usage, rating, billing, collections, and settlements.
 </li>
 <li>
 Conduct detailed reconciliations of subscriber information, usage data, and billing records to identify errors or leakages.
 </li>
 <li>
 Design and implement revenue assurance controls across mobile, fixed, broadband, IoT, interconnect, roaming, and digital products.
 </li>
 <li>
 Analyze CDRs, EDRs, and billing outputs to detect anomalies or revenue inconsistencies.
 </li>
 <li>
 Perform root-cause analyses on revenue loss issues and work with cross-functional teams to implement corrective actions.
 </li>
 <li>
 Manage automated RA monitoring tools and assurance platforms.
 </li>
 <li>
 Support pricing validation, product setup reviews, and regulatory tariff compliance checks.
 </li>
 </ul>
 
 
 Risk Management
 
 
 <ul>
 <li>
 Conduct IT and revenue risk assessments in line with IIA, COBIT, ISO 27001, and internal frameworks.
 </li>
 <li>
 Identify emerging risks related to technology, cybersecurity, fraud, and revenue integrity.
 </li>
 <li>
 Collaborate with key stakeholders to improve the company&rsquo;s overall risk and control posture.
 </li>
 </ul>
 
 
 Compliance &amp; Governance
 
 
 <ul>
 <li>
 Ensure adherence to CRA regulations, internal policies, and international IT standards.
 </li>
 <li>
 Review outsourced services, SLAs, and third-party performance for compliance and control effectiveness.
 </li>
 <li>
 Assist in system-related and revenue-related fraud investigations.
 </li>
 </ul>
 
 
 Leadership &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Lead, coach, and develop IT audit and revenue assurance team members.
 </li>
 <li>
 Work closely with senior management, IT, Networks, Finance, Commercial, and Technical departments to drive audit and RA initiatives.
 </li>
 <li>
 Communicate key findings, risks, and insights to management and the Audit Committee.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT, Computer Science, Engineering, Finance, or a related field.
 </li>
 <li>
 Master&rsquo;s degree is an advantage.
 </li>
 </ul>
 
 
 Professional Certifications (Preferred)
 
 
 <ul>
 <li>
 CISA, CISSP, CISM, CRISC, CIA
 </li>
 <li>
 TM Forum Revenue Assurance Certification (highly desirable)
 </li>
 <li>
 ITIL, ISO 27001 Lead Auditor, COBIT certifications are beneficial.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 
 
 
 <ul>
 <li>
 8&ndash;12+ years in IT audit, technology risk, or revenue assurance.
 </li>
 <li>
 At least 5 years of experience in the telecom sector.
 </li>
 <li>
 In-depth knowledge of telecom billing systems, charging platforms, mediation, OSS/BSS, network elements, and CRMs.
 </li>
 <li>
 Hands-on experience with RA tools, data analytics, SQL, or big-data environments.
 </li>
 <li>
 Strong understanding of internal audit and risk-based audit methodologies.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong knowledge of telecom technologies (GSM, LTE/5G, VoLTE, IMS, fiber, IP networks).
 </li>
 <li>
 Expertise in billing processes, CDR flows, and rating systems.
 </li>
 <li>
 Strong analytical, investigative, and data-mining skills.
 </li>
 <li>
 Solid understanding of cybersecurity frameworks and IT control structures.
 </li>
 <li>
 Excellent report writing, communication, and presentation skills.
 </li>
 <li>
 Ability to lead cross-functional projects and manage complex audit engagements.
 </li>
 <li>
 Problem-solving mindset with the ability to work effectively in fast-paced, high-pressure environments.
 </li>
 </ul>
 
 
 
 
 
 Location -
 
 Qatar
 
</div>

Assistant Manger/Manager – IT Audit & Revenue Assurance - Telecom

<div>
 
 A senior engineer for this role is one of the key people that will support the technical manager and solution architect in fronting the customer. The engineer is expected to be able to do requirement gathering, communicating the requirements to offshore development/product team, be a proxy for the offshore development/product team for technical design, testing &amp; deployment. As a module track leader, you are expected to manage customer expectations and coordinate delivery with the development/product team by managing the project schedule and tasking of the module.
 
 
 
 
 
 
 You are expected to work with various roles in the project including but not limited to:
 
 
 
 &middot; BA Lead/Manager to gather requirements.
 
 
 
 &middot; Off-shore teams for deliver project modules (development/product teams).
 
 
 
 &middot; Singapore HQ teams to on product features &amp; extensions.
 
 
 
 &middot; Test Manager to conduct internal &amp; external testing for the project.
 
 
 
 &middot; Manage product vendors and integrations of products with developers
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 &middot; Requirement Gathering
 
 
 
 &middot; Meet customer, users and product teams to derive requirements.
 
 
 
 &middot; Work with asset (OT/IT) integration team and data platform team on data conversion/management and interface control (API, OT protocols, etc).
 
 
 
 &middot; Write requirement documentation.
 
 
 
 &middot; Convert requirements into epics and user stories.
 
 
 
 &middot; Work with UIUX engineer to come up with user journey before and after solutioning.
 
 
 
 &middot; Communicate with UIUX engineer to product wireframes and interactive prototypes.
 
 
 
 &middot; Convert business requirements to technical documents.
 
 
 
 &middot; Technical Design
 
 
 
 &middot; Work with technical manager and technical leads (offshore) to come up with technical design for module requirements.
 
 
 
 &middot; Survey asset integration interfaces to define interface control design documentations.
 
 
 
 &middot; Work with technical manager and senior technical leads (Singapore) to come up with technical design for product customisation requirements. Practitioner of SCRUM Methodology
 
 
 
 &middot; Integration
 
 
 
 &middot; Work with partners and vendors to integrate to IT &amp; OT Systems.
 
 
 
 &middot; Integrate with IT &amp; OT Systems.
 
 
 
 &middot; Integrate with other project subsystems to complete the full system, e.g. app-to-app integrations and cybersecurity.
 
 
 
 &middot; Work with Technical Architect/Manager on the technical design of assigned modules.
 
 
 
 &middot; Coordinate and work with project engineers and system engineers to ensure integrations of asset data into the product.
 
 
 
 &middot; Functional Testing
 
 
 
 &middot; Coordinate and work with project engineers and system engineers to conduct sites test and commissioning of asset data integration onto the company&rsquo;s products.
 
 
 
 &middot; Support Test Manager in the documentation of test scenarios for software modules.
 
 
 
 &middot; Support Test Manager in internal testing of software modules
 
 
 
 &middot; Support Test Manager in the integration testing of software modules
 
 
 
 &middot; Support Test Manager in User Acceptance Testing (UAT)
 
 
 
 &middot; DevOps &amp; Deployment
 
 
 
 &middot; Able to use various DevOps tools to perform the following:
 
 
 
 &sect; Deployment of software systems
 
 
 
 &sect; Patching of software updates
 
 
 
 &sect; Run static code analysis using DevOps tools
 
 
 
 &sect; Manage branching, approval of check-ins etc
 
 
 
 &sect; Run dynamic analysis with DevOps tools
 
 
 
 &sect; Facilitate offshore developers and leads in security report lapses.
 
 
 
 &middot; Performance Testing
 
 
 
 &middot; Able to use automation test tools to conduct performance testing for project.
 
 
 
 &middot; Able to product performance test report.
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Personality &amp; Work Traits
 
 
 
 
 
 
 
 &middot;
 
 
 
 &middot; Software Engineering certifications and/or relevant degree.
 
 
 
 &middot; Good Leadership skills
 
 
 
 &middot; Good presentation skills
 
 
 
 &middot; Good communication skills
 
 
 
 &middot; Able to manage a team of 2-4 people
 
 
 
 &middot; Independent Worker (Able to work independently with minimal guidance)
 
 
 
 &middot; A proactive work attitude
 
 
 
 &middot; A team player (Inclusive mind-set to collaborate effectively in a diverse team)
 
 
 
 &middot; Problem solver
 
 
 
 &middot; Able to deliver with quality
 
 
 
 &middot; *Fast learner (for technology)
 
 
 
 
 
 
 
 Work Experience
 
 
 
 
 
 
 
 &middot; Experienced in software requirements gathering and team leading of both frontend and backend development.
 
 
 
 &middot; Experienced in application deployment to an IT infrastructure (on-premise and/or public cloud).
 
 
 
 &middot; Experienced with IOT and/or SCADA system development and/or integration.
 
 
 
 &middot; Good understanding and experience of one or more full project SDLC as technical lead
 
 
 
 &middot; Able to confidently and clearly communicate with others
 
 
 
 &middot; Able to express design using UML notation &amp; UML Diagrams, and good in writing software engineering documentation.
 
 
 
 &middot; Worked in at least 2 projects using English as the main language of communication.
 
 
 
 &middot; Experience with SCRUM or other agile framework
 
 
 
 
 
 
 
 Technical Skills
 
 
 
 
 &middot; Microsoft project or a scheduling tool
 
 
 
 &middot; Some experience with programming languages &amp; development tools:
 
 
 
 &middot; HTML, JavaScript, CSS3
 
 
 
 &middot; *Java/*C#/*C++
 
 
 
 &middot; Some experience with programming frameworks
 
 
 
 &middot; AngularJS (Preferred) /*ReactJS/*VueJS
 
 
 
 &middot; Microservices design and containers deployment of applications
 
 
 
 &middot; One or more of the following COTS products experience
 
 
 
 &middot; Enterprise Service Bus &amp; Messaging Brokers
 
 
 
 &sect; Kafka
 
 
 
 &sect; *AMQP
 
 
 
 &sect; *MQTT
 
 
 
 &sect; *Protobuf
 
 
 
 &middot; CEP &amp; Rule Engines
 
 
 
 &middot; Application Servers
 
 
 
 &sect; NodeJS
 
 
 
 &sect; Java-based Application Servers
 
 
 
 &sect; Web servers, eg. IIS
 
 
 
 &sect; Container Orchestrators
 
 
 
 &middot; Databases
 
 
 
 &middot; Relational databases
 
 
 
 &sect; Microsoft MSSQL
 
 
 
 &sect; PosgresSQL
 
 
 
 &sect; *Oracle
 
 
 
 &middot; No-SQL databases
 
 
 
 &middot; Administrative Tools:
 
 
 
 &middot; Microsoft Project or equivalent tool
 
 
 
 &middot; MS Offices (Word, Excel, PowerPoint)
 
 
 
 &middot; MS Teams
 
 
 
 &middot; DevOps Tools
 
 
 
 &middot; Jira
 
 
 
 &middot; Confluence
 
 
 
 &middot; GitLab
 
 
 
 &middot; SonarQube
 
 
 
 &middot; Nexus/Maven
 
 
 
 &middot; Postman, or equivalent
 
 
 
 
 
 
 
 Languages
 
 
 
 
 &middot; English
 
 
 
 &middot; *Chinese
 
 
 
 &middot; *Vietnamese
 
 
 
 &middot; *Arabic
 
 
 
 *Good to have
 
 
 
 
 
 
 
 
</div>

Senior Software Engineer – Unified Assets (Qatar)

<div>
 
 A senior engineer for this role is one of the key people that will support the technical manager and solution architect in fronting the customer. The engineer is expected to be able to do requirement gathering, communicating the requirements to offshore development/product team, be a proxy for the offshore development/product team for technical design, testing &amp; deployment. As a module track leader, you are expected to manage customer expectations and coordinate delivery with the development/product team by managing the project schedule and tasking of the module.
 
 
 
 
 
 
 You are expected to work with various roles in the project including but not limited to:
 
 
 
 &middot; BA Lead/Manager to gather requirements.
 
 
 
 &middot; Off-shore teams for deliver project modules (development/product teams).
 
 
 
 &middot; Singapore HQ teams to on product features &amp; extensions.
 
 
 
 &middot; Test Manager to conduct internal &amp; external testing for the project.
 
 
 
 &middot; Manage product vendors and integrations of products with developers
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 &middot; Requirement Gathering
 
 
 
 &middot; Meet customer, users and product teams to derive requirements.
 
 
 
 &middot; Work with asset (OT/IT) integration team to integrate data (ETL/ELT) and video (CCTV VMS) platform.
 
 
 
 &middot; Survey VMS and products for integration interface requirements definition.
 
 
 
 &middot; Write requirement documentation.
 
 
 
 &middot; Convert requirements into epics and user stories for end users.
 
 
 
 &middot; Work with UIUX engineer to come up with user journey before and after solutioning.
 
 
 
 &middot; Communicate with UIUX engineer to product wireframes and interactive prototypes.
 
 
 
 &middot; Convert business requirements to technical documents.
 
 
 
 &middot; Technical Design
 
 
 
 &middot; Work with technical manager and technical leads (offshore) to come up with technical design for module requirements.
 
 
 
 &middot; Write interface control design documents for data and video integration.
 
 
 
 &middot; Work with technical manager and senior technical leads (Singapore) to come up with technical design for product customisation requirements. Practitioner of SCRUM Methodology
 
 
 
 &middot; Integration
 
 
 
 &middot; Work with partners and vendors to integrate data and video onto company&rsquo;s data platform and video platform.
 
 
 
 &middot; Integrate with other project subsystems to complete the full system, e.g. app-to-app integrations and cybersecurity,
 
 
 
 &middot; Work with Technical Architect/Manager on the technical design of assigned modules.
 
 
 
 &middot; Coordinate and work with project engineers and system engineers to ensure integrations of asset data into the product.
 
 
 
 &middot; Functional Testing
 
 
 
 &middot; Coordinate and work with project engineers and system engineers to conduct sites test and commissioning of data and video integration onto the company&rsquo;s products.
 
 
 
 &middot; Support Test Manager in the documentation of test scenarios for software modules.
 
 
 
 &middot; Support Test Manager in internal testing of software modules
 
 
 
 &middot; Support Test Manager in the integration testing of software modules
 
 
 
 &middot; Support Test Manager in User Acceptance Testing (UAT)
 
 
 
 &middot; DevOps &amp; Deployment
 
 
 
 &middot; Able to use various DevOps tools to perform the following:
 
 
 
 &sect; Deployment of software systems
 
 
 
 &sect; Patching of software updates
 
 
 
 &sect; Run static code analysis using devOPS tools
 
 
 
 &sect; Manage branching, approval of check-ins etc
 
 
 
 &sect; Run dynamic analysis with devOPS tools
 
 
 
 &sect; Facilitate offshore developers and leads in security report lapses.
 
 
 
 &middot; Performance Testing
 
 
 
 &middot; Able to use automation test tools to conduct performance testing for project.
 
 
 
 &middot; Able to product performance test report.
 
 
 
 
 
 Requirements
 
 
 
 
 Personality &amp; Work Traits
 
 
 
 
 
 
 
 &middot; Software Engineering certifications and/or relevant degree.
 
 
 
 &middot; Good Leadership skills
 
 
 
 &middot; Good presentation skills
 
 
 
 &middot; Good communication skills
 
 
 
 &middot; Able to manage a team of 2-4 people
 
 
 
 &middot; Independent Worker (Able to work independently with minimal guidance)
 
 
 
 &middot; A proactive work attitude
 
 
 
 &middot; A team player (Inclusive mind-set to collaborate effectively in a diverse team)
 
 
 
 &middot; Problem solver
 
 
 
 &middot; Able to deliver with quality
 
 
 
 &middot; *Fast learner (for technology)
 
 
 
 
 
 
 
 Work Experience
 
 
 
 
 
 
 
 &middot; Experienced in requirements gathering and team leading of data platform (data lake, data reservoir, data management) and video platform (CCTV VMS and/or Video Analytics products).
 
 
 
 &middot; Experienced in application deployment to an IT infrastructure (on-premise and/or public cloud).
 
 
 
 &middot; Good understanding and experience of one or more full project SDLC as technical lead
 
 
 
 &middot; Able to confidently and clearly communicate with others
 
 
 
 &middot; Able to express design using UML notation &amp; UML Diagrams, and good in writing software engineering documentation.
 
 
 
 &middot; Worked in at least 2 projects using English as the main language of communication.
 
 
 
 &middot; Experience with SCRUM or other agile framework.
 
 
 
 
 
 
 
 Technical Skills
 
 
 
 
 &middot; Microsoft project or a scheduling tool
 
 
 
 &middot; Some experience with programming languages &amp; development tools:
 
 
 
 &middot; HTML, JavaScript, CSS3
 
 
 
 &middot; *Java/*C#/*C++
 
 
 
 &middot; Some experience with programming frameworks
 
 
 
 &middot; AngularJS (Preferred) /*ReactJS/*VueJS
 
 
 
 &middot; Microservices design and containers deployment of applications
 
 
 
 &middot; One or more of the following COTS products experience
 
 
 
 &middot; CCTV VMS and/or Master VMS, is essential
 
 
 
 &middot; Data Platform product or tool (data lake, data reservoir, data ETL/ELT), is essential
 
 
 
 &middot; *Enterprise Service Bus &amp; Messaging Brokers
 
 
 
 &sect; Kafka
 
 
 
 &sect; *AMQP
 
 
 
 &sect; *MQTT
 
 
 
 &sect; *Protobuf
 
 
 
 &middot; *CEP &amp; Rule Engines
 
 
 
 &middot; Application Servers
 
 
 
 &sect; NodeJS
 
 
 
 &sect; *Java-based Application Servers
 
 
 
 &sect; Web servers, e.g.IIS
 
 
 
 &sect; Container Orchestrators
 
 
 
 &middot; Databases
 
 
 
 &middot; Relational Databases
 
 
 
 &sect; MSSQL
 
 
 
 &sect; *PosgresSQL
 
 
 
 &sect; *Oracle
 
 
 
 &middot; No-SQL databases
 
 
 
 &middot; Administrative Tools:
 
 
 
 &middot; Microsoft Project or equivalent tool
 
 
 
 &middot; MS Offices (Word, Excel, PowerPoint)
 
 
 
 &middot; *MS Teams
 
 
 
 &middot; DevOps Tools
 
 
 
 &middot; Jira
 
 
 
 &middot; Confluence
 
 
 
 &middot; GitLab
 
 
 
 &middot; SonarQube
 
 
 
 &middot; Nexus/Maven
 
 
 
 &middot; Postman, or equivalent
 
 
 
 
 
 
 
 Languages
 
 
 
 
 &middot; English
 
 
 
 &middot; *Chinese
 
 
 
 &middot; *Vietnamese
 
 
 
 &middot; *Arabic
 
 
 
 *Good to have
 
 
 
 
 
 
 
 
</div>

Senior Software Engineer – Data and Video (Qatar)

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