it manager

staff solutions engineer

technical coordinator

technical engineer

technical project manager

technical support manager

Starlink Qatar

<div>
 <p>
  <strong>
   We&rsquo;re Hiring | Assistant Venue Technology Manager
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Title:
  </strong>
  Assistant Venue Technology Manager
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The Assistant Venue Technology Manager supports the Venue Technology Manager in overseeing all technology-related operations within assigned venues. This role plays a key part in the installation, maintenance, operation, and event-day support of venue technology systems, ensuring seamless daily operations and successful event delivery.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <strong>
   Venue ICT Operations &amp; Technical Support
  </strong>
 </p>
 <ul>
  <li>
   Support the Venue Technology Manager in managing the full lifecycle of venue technology services and solutions.
  </li>
  <li>
   Coordinate with Venue ICT teams to track and resolve ongoing or pending ICT and ELV-related issues.
  </li>
  <li>
   Liaise with internal teams, service providers, and stakeholders to ensure timely rectification of systems.
  </li>
  <li>
   Supervise technical rooms and physical spaces housing IT and ELV infrastructure.
  </li>
  <li>
   Monitor, track, and close ICT incidents in coordination with the service desk and stakeholders.
  </li>
  <li>
   Maintain and update the venue ICT asset inventory, including storage locations.
  </li>
 </ul>
 <p>
  <strong>
   Event Technology Delivery &amp; Support
  </strong>
 </p>
 <ul>
  <li>
   Support site surveys and assessments of existing ICT, AV, and ELV systems.
  </li>
  <li>
   Supervise installation and commissioning of AV/ELV systems to ensure performance and compliance.
  </li>
  <li>
   Coordinate with event organizers to understand technical requirements and ensure readiness.
  </li>
  <li>
   Act as a technical point of contact for event-related ICT requirements.
  </li>
  <li>
   Support event planning, readiness, and venue technology scope delivery.
  </li>
  <li>
   Provide real-time technical support during events, troubleshooting and resolving issues as needed.
  </li>
  <li>
   Support event bump-in activities, system setup, configuration, and adjustments.
  </li>
  <li>
   Supervise installation of event overlay systems, including cabling, displays, sound systems, and control systems.
  </li>
  <li>
   Conduct post-event system checks during bump-out activities.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Required Experience
  </strong>
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    12 years
   </strong>
   of experience in ICT and AV/ELV system implementation, maintenance, and support.
  </li>
  <li>
   Experience in large venues, stadiums, or major event environments is highly preferred.
  </li>
  <li>
   Strong background in:
  </li>
  <li>
   ICT infrastructure
  </li>
  <li>
   AV &amp; ELV systems (PA, sound reinforcement, video displays, video conferencing)
  </li>
  <li>
   IPTV &amp; TV broadcasting infrastructure
  </li>
  <li>
   CCTV, Access Control, Turnstiles
  </li>
  <li>
   Proven experience in IT or venue technology management.
  </li>
  <li>
   Familiarity with project management methodologies and tools.
  </li>
  <li>
   Strong leadership, coordination, and communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education &amp; Certifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Electrical Engineering, Computer Engineering, or a related discipline.
  </li>
  <li>
   Project Management certifications are an advantage.
  </li>
  <li>
   Experience with large-scale ICT/AV/ELV projects in sports venues or similar environments is preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Assistant Venue Technology Manager

Fever

<div>
 Hey there!
 <br/>
 <br/>
 We&rsquo;re Fever, the world&rsquo;s leading tech platform for culture and live entertainment,
 <br/>
 <br/>
 Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we&rsquo;re revolutionizing the way people engage with live entertainment.
 <br/>
 <br/>
 Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
 <br/>
 <br/>
 Our results? We&rsquo;ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
 <br/>
 <br/>
 To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
 <br/>
 <br/>
 Ready to be part of the experience?
 <br/>
 <br/>
 Now, let&rsquo;s discuss this role and what you will do to help achieve Fever&rsquo;s mission.
 <br/>
 <br/>
 <strong>
  Join Onebox &ndash; Where Innovation Meets Entertainment
  <br/>
  <br/>
 </strong>
 <strong>
  Onebox
 </strong>
 , a company within the
 <strong>
  Fever Group
 </strong>
 , is a leading provider of end-to-end ticketing solutions for events. Our software manages the entire ticketing process &mdash; from event setup and sales to real-time validation at the venue..
 <br/>
 <br/>
 Our platform processes thousands of transactions per minute, ensuring seamless access to events worldwide. We thrive on innovation, teamwork, and quality, creating solutions that power concerts, sports, theater, and more.
 <br/>
 <br/>
 If you love cutting-edge technology, problem-solving, and scalable systems, this is your place.
 <br/>
 <br/>
 <strong>
  Your Mission
  <br/>
  <br/>
 </strong>
 We are looking for a Client Success Technical Manager to join our Business department, reporting directly to our COO.
 <br/>
 <br/>
 You will take ownership of a portfolio of client accounts, guiding them through every stage of their journey with Onebox. Beyond building strong, long-term relationships and ensuring clients gain maximum value from our platform, you will also act as their first point of contact for technical requests and platform troubleshooting.
 <br/>
 <br/>
 This hybrid role blends
 <strong>
  account management
 </strong>
 with a
 <strong>
  technical mindset
 </strong>
 : you will train and support clients during onboarding, provide hands-on assistance with configuration and incidents, and work closely with Sales, Product, and Tech teams to ensure a fast, effective, and proactive response at every step.
 <br/>
 <br/>
 <strong>
  About the role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Be the go-to person for clients when it comes to technical support, platform usage, and troubleshooting
  </li>
  <li>
   Manage daily client requests, from incident resolution to platform configuration and data exports
  </li>
  <li>
   Provide onboarding, training, and ongoing support to help clients get the most out of Onebox
  </li>
  <li>
   Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client experience
  </li>
  <li>
   Support on-site operations during live events when needed
  </li>
  <li>
   Play a key role in driving customer satisfaction and identifying opportunities for improvement
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in customer support, ideally in a SaaS environment
  </li>
  <li>
   Confident troubleshooting technical issues with a hands-on mindset
  </li>
  <li>
   Fluent in English (written and spoken) / Spanish is a plus
  </li>
  <li>
   Tech-savvy, detail-oriented, and focused on client experience
  </li>
  <li>
   Comfortable working cross-functionally with internal teams
  </li>
  <li>
   Valid driver&rsquo;s license for occasional on-site support
  </li>
  <li>
   Bonus: knowledge of networks, ticketing platforms, or event tech
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive salary aligned with the local market
  </li>
  <li>
   Employment through an Employer of Record (EoR) partner
  </li>
  <li>
   Annual leave and public holidays according to local labor law
  </li>
  <li>
   A key role in a fast-growing international company
  </li>
  <li>
   Direct collaboration with Product, Tech and Sales teams
  </li>
  <li>
   Opportunity to work on large-scale live events
   <br/>
   <br/>
  </li>
 </ul>
 Apply now and become part of the Onebox Customer Success team!
 <br/>
 <br/>
 Want to know more about us? Check out our website www.oneboxtds.com and connect with us on LinkedIn!
 <br/>
 <br/>
 Thank you for considering joining Fever. We cannot wait to learn more about you!
 <br/>
 <br/>
 If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
 <br/>
 <br/>
 Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
 <br/>
 <br/>
 If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
 <br/>
 <br/>
 If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
</div>


Client Success Technical Manager

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Technical Support Engineer
</div></div><div><div>Ref #
</div><div>250000OG
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Engineering
</div></div><div><div><ul><li>Closing date: 24-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>Technical Support Engineer</b></p><p>
Technical Support Engineer<b> </b>is part of the CAMO Organisation. TSE supports the technical organisation in maintaining aircraft and ensuring the airworthiness. He/she is committed to act with overall accuracy and have a technical background of aircraft technology. TSE supports the continuous airworthiness and assures an optimum availability of aircraft together with the System Engineers by;</p><ul><li>
AMP Development and implementing recommendations (Eg:LUMP) and maintaining effectiveness.</li><li>
Liaise with OEM/Equipment Manufacturer in case of any queries related to Aircraft Maintenance Programme.</li><li>
Maintenance check planning in line to approved manufacturer recommendations.</li><li>
Third party maintenance negotiations and coordination with MRO.</li><li>
Documentation and invoice verification of third-party maintenance.</li><li>
Technical publication review (AAR, SB, SL, etc.).</li><li>
Retrofit program administration and Management.</li><li>
Liaising with External/Internal Stake Holders.</li></ul>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>Educational Qualification:</b></p><ul><li><p>
Bachelor&rsquo;s Degree in Aeronautical/Mechanical/Electrical Engineering or apprenticeship in Technical Profession equivalent to Bachelor&rsquo;s Degree or holder of a Part 66 License.</p></li></ul><p></p><p><b><br>
Experience &amp; Skills</b></p><ul><li><p>
Five years as Planning Engineer or similar capacity in CAMO Organization, in Maintenance Management and Airworthiness Monitoring Systems.</p></li><li><p>
Solid general aviation knowledge.</p></li><p></p><li><p><br>
Strong communication skills.</p></li></ul><br>
<p></p>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000OG</div></div></div></div></div></div></div></div>

Technical Support Engineer

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Assistant IT Manager supports the IT Manager in overseeing all hotel technology operations, ensuring the reliability, security, and efficiency of infrastructure, systems, and guest-facing technologies. This role plays a key part in maintaining smooth hotel operations, enhancing guest experiences, and upholding cybersecurity and data compliance. The Assistant IT Manager also collaborates with internal departments, manages support tasks, and helps implement the hotel&rsquo;s IT strategy in line with business goals.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Assist in the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.
  </li>
  <li>
   Support critical hotel systems such as:
  </li>
  <ul>
   <li>
    Property Management System (e.g., Opera)
   </li>
   <li>
    Point of Sale systems (e.g., MICROS)
   </li>
   <li>
    Key card access systems
   </li>
   <li>
    IP telephony and voicemail
   </li>
   <li>
    CCTV and surveillance
   </li>
   <li>
    Guest Wi-Fi and HSIA platforms
   </li>
  </ul>
  <li>
   Enforce cybersecurity protocols, ensuring regular data backups and that disaster recovery plans are tested and maintained.
  </li>
  <li>
   Provide day-to-day IT support across all departments, troubleshooting issues to minimize downtime and optimize productivity.
  </li>
  <li>
   Liaise with external IT vendors, service providers, and corporate IT teams to coordinate support and system upgrades.
  </li>
  <li>
   Train staff on IT systems usage, cybersecurity awareness, and adherence to IT policies and procedures.
  </li>
  <li>
   Assist with IT budgeting, procurement processes, and maintenance of accurate asset inventories.
  </li>
  <li>
   Research and recommend technology solutions to improve operational efficiency and enhance the guest experience.
  </li>
  <li>
   Ensure compliance with local data protection laws, industry regulations, and internal IT standards.
  </li>
  <li>
   Participate in a 24/7 support rotation or on-call schedule for critical system issues and emergencies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
  </li>
  <li>
   3&ndash;5+ years of experience in IT management, preferably in hospitality.
  </li>
  <li>
   Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).
  </li>
  <li>
   Proven experience managing networks, servers, Windows environments, and cloud services.
  </li>
  <li>
   Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
  </li>
  <li>
   Strong leadership, communication, and project management skills.
  </li>
  <li>
   Ability to manage vendors, budgets, and strategic IT initiatives.
  </li>
 </ul>
</div>


Assistant IT Manager

QNB Group

<div>
 <strong>
  About QNB
  <br/>
  <br/>
 </strong>
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 <br/>
 <br/>
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 <br/>
 <br/>
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 <br/>
 <br/>
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 <br/>
 <br/>
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 The incumbent will be responsible for performing operational support duties of the E-Channels products. Assists the head of E-Channels as directed; performs account reconciliation duties; monitors E-Channels products status and currency usage; assists in the proposal and installation process; performs a cost benefit and risk analysis; negotiates pricing to optimize profitability of related product or service solutions. Contributes to the Bank's deposit growth strategies and goals and investigates E-Channels products related electronic fund transfer (EFT) customer disputes or fraudulent issues in accordance with QCB regulations. Performs a variety of routine daily tasks; reviews reports, prepares correspondence; participates in special department projects.
 <br/>
 <br/>
 Main Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Shareholder &amp; Financial:
   <br/>
   <br/>
  </li>
 </ul>
 To ensure that the ATM&rsquo;s , cheque book , BSM are runs smoothly 24 hours a day.
 <br/>
 <br/>
 <ul>
  <li>
   Implements KPI&rsquo;s and best practices for E-Channel Hardware Support
  </li>
  <li>
   Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
  </li>
  <li>
   Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.
  </li>
  <li>
   Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance.
  </li>
  <li>
   Customer (Internal &amp; External):
  </li>
  <li>
   Consult with Program Directors and Management Team to create efficient work flow.
  </li>
  <li>
   Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review.
  </li>
  <li>
   Maintain maximum system up time for maximum performance of QNB ATM&rsquo;s,cheque book POS
  </li>
  <li>
   Maintain contact with AVP of E-channels Hardware Support and serve as liaison between the e-channel team and customers.
  </li>
  <li>
   Provide support for All systems and Applications (vision, cheque book, TA, BSM, etc.), including upgrades, installation, troubleshooting and maintenance.
  </li>
  <li>
   To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
  </li>
  <li>
   Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
  </li>
  <li>
   Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
  </li>
  <li>
   Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
  </li>
  <li>
   Internal (Processes, Products, Regulatory):
  </li>
  <li>
   Support the systems administration activities, installation and upgrades.
  </li>
  <li>
   Develop or enhance monitoring applications and scripts.
  </li>
  <li>
   Work with the Systems Group to deploy Web capabilities.
  </li>
  <li>
   Be on call to support essential business clients and emergency situations.
  </li>
  <li>
   Provide support for system and application, including upgrades, installation, troubleshooting and maintenance.
  </li>
  <li>
   Specify hardware and software solutions for Division users.
  </li>
  <li>
   Install components; analyze problems; diagnose and repair systems.
  </li>
  <li>
   Work with management to plan development of computer infrastructure for office and classroom systems.
  </li>
  <li>
   Oversee technician and consultant as needed.
  </li>
  <li>
   Work as second level for data collection system.
  </li>
  <li>
   Standardize practices and procedures based on a software development methodology.
  </li>
  <li>
   Select appropriate software tools by balancing business needs and costs.
  </li>
  <li>
   Administer all Servers (Gasper application, EJ, DB, WEB, Cheque book, TA,Ter master Servers).
  </li>
  <li>
   Provide Severs Computing Support for hardware and software.
  </li>
  <li>
   Apply software patches / upgrades and respond to user requests as needed.
  </li>
  <li>
   Diagnose problems with hardware.
  </li>
  <li>
   Repair or upgrade hardware.
  </li>
  <li>
   Perform pro-active maintenance on all Domain computing equipments.
  </li>
  <li>
   Understand and work with Vendors, administration, creation of user accounts and Internet E-mail.
  </li>
  <li>
   Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing.
  </li>
  <li>
   Provide assistance to corporate MIS, and other personnel as required.
  </li>
  <li>
   Create and generate all required system documentation.
  </li>
  <li>
   Maintain local servers.
  </li>
  <li>
   Administer e-Channels Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers.
  </li>
  <li>
   Perform remote diagnosis and resolution of customer software issues.
  </li>
  <li>
   Assist the Manager E-channel Hardware Support for more complex duties.
  </li>
  <li>
   Continuous Improvement:
  </li>
  <li>
   Set examples by leading improvement initiatives through cross-functional teams ensuring successes.
  </li>
  <li>
   Identify and encourage people to adopt practices better than the industry standard.
  </li>
  <li>
   Continuously encourage and recognise the importance of thinking out-of-the-box within the team.
  </li>
  <li>
   Encourage, solicit and reward innovative ideas even in day-to-day issues.
  </li>
  <li>
   Learning &amp; Knowledge:
  </li>
  <li>
   Possess a high technical knowledge to provide convenient enterprise network system&rsquo;s delivery, and understand the network and system&rsquo;s architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group.
  </li>
  <li>
   Identify areas for professional development of self and act to enhance professional development.
  </li>
  <li>
   Proactively identify areas for professional development of self and undertake development activities.
  </li>
  <li>
   Seek out opportunities to remain current with all developments in professional field.
  </li>
  <li>
   Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.
  </li>
  <li>
   Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.
  </li>
  <li>
   Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.
  </li>
  <li>
   Legal, Regulatory, and Risk Framework Responsibilities:
  </li>
  <li>
   Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
  </li>
  <li>
   Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
  </li>
  <li>
   Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
  </li>
  <li>
   Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
  </li>
  <li>
   Maintain appropriate knowledge to ensure full qualification to undertake the role.
  </li>
  <li>
   Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
  </li>
  <li>
   Attend mandatory (internal and external) seminars as instructed by the Bank.
  </li>
  <li>
   Other:
  </li>
  <li>
   Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
  </li>
  <li>
   Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
  </li>
  <li>
   Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
  </li>
  <li>
   All other ad hoc duties/activities related to QNB that management might request from time to time.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Education And Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s Degree in Computer Engineering.
  </li>
  <li>
   At least 8 years experience in Technical Support services with a specialization in IT related management of systems technical design, implementation and maintenance on a wide variety of platforms.
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  </li>
 </ul>
 Note: you will be required to attach the following:
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  <li>
   Resume/CV
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   Copy of Passport or QID
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   Copy of Education Certificate
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QNB3153 - Senior Manager - E-Channel Hardware Support (Qatarization)

Hamad International Airport

<div>
 <p>
  <strong>
   <u>
    About the role:
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  </strong>
 </p>
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  <br/>
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  <br/>
  Hamad International Airport is seeking a highly skilled
  <strong>
   IT Field Support Manage
  </strong>
  r to lead our tech support operations and empower seamless business performance. Lead the team that keeps our technology running strong. Be the backbone of operational success, keep people connected, systems running, and business thriving. If you thrive in a dynamic environment, possess excellent communication skills, and have a proven track record and can help us to achieve this ambition by
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  :Lead and manage a team providing 24x7 Customer Support across HIA, DIA and other facilities within HIA premises
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  <br/>
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   .
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   Accountable for 24x7 on-site customer support at HIA and DIA facilities for end-user infrastructure, passenger processing systems, security systems and digital system
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   s.Ensure Service Level Agreements (SLA) are met, and a high degree of customer satisfaction is achieved and maintaine
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   d.Accountable for providing support for executive operating out of HIA premises and manage escalation to ensure timely servic
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   e.Provide guidance and technical support for challenging issues and problems and act as a mentor to the tea
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   m.Regularly evaluate service quality to eliminate recurring issues and minimize the downtime of Service delivered to end user
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   s.Accountable for establishing adequate controls related to IT end-point infrastructure to ensure they are deployed and managed in a secure environmen
  </li>
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   t.Ensure IT end-point infrastructure is compliant to patching levels and standard applications/ services as defined by QR Group IT and non-standard applications are identified and removed from the environmen
  </li>
 </ul>
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   t.
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   Qualifications - Exter
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   nalAbout y
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   ou:Bachelor&rsquo;s Degree or Equivalent with Minimum 6 years of job-related experience. Work experience in Airport or Airline would be desirab
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   le.Certification and or good understanding of ITIL Service Management or ISO 20000 best practic
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   es.Certification and or good understanding and working knowledge of Project Management principals and proces
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   sesKnowledge of end users computing tools and technologies, Microsoft and CUTE produ
  </li>
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   ctsExcellent communication and presentation skills and proven ability to effectively interact with team members, Business Units, and peers, earning their trust and establishing credibility, command of English Langu
  </li>
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 age
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IT Field Support Manager

Vistas Global

<ul><li><b>Role Objective </b></li></ul><p>To coordinate day-to-day technical operations, including inspections, verification of service provider performance, and technical documentation, while providing support for tendering, procurement, and CRM/ERP processes for Company-managed associations.</p><p><b>Key Accountabilities:</b></p><p><b>CRM / ERP &amp; Work Order Management</b></p><ul><li>Handle CRM and ERP operations related to technical services for Company associations, including work orders, cases, purchase requests (PRs), and contractor performance certificates (CPCs).</li><li>Review and approve PRs for technical and maintenance services, ensuring correct classification, coding, and scope alignment.</li><li>Generate and follow up on CPCs and related documentation in coordination with Finance and Administration.</li></ul><p><b>Technical Inspections &amp; Service Provider Verification</b></p><ul><li>Conduct technical inspections for ad hoc, corrective, and planned preventive maintenance (PPM) works completed by service providers.</li><li>Verify completion of ad hoc and corrective works and confirm monthly PPM execution in accordance with contractual requirements.</li><li>Attend contractor site visits for ad hoc works, ensuring compliance with work permit procedures and access requirements.</li></ul><p><b>Performance Monitoring &amp; Reporting</b></p><ul><li>Prepare monthly KPI reports for service providers and submit to Administration and Management.</li><li>Identify and highlight recurring issues, performance trends, and non-conformities to the Technical Engineer or Senior Association Manager.</li></ul><p><b>Tendering &amp; Documentation Support</b></p><ul><li>Initiate Requests for Tender (RFTs) and draft Scopes of Work (SoWs) for projects and tenders, submitting them to the Technical Engineer/Manager for review and approval.</li><li>Maintain organized documentation related to tenders, projects, and technical correspondence.</li></ul><p><b>Job Requirements</b></p><p><b>Educational Qualifications</b></p><ul><li>Diploma or Bachelor&rsquo;s degree in Engineering, Facilities Management, or a related technical field.</li></ul><p><b>Experience</b></p><ul><li>3&ndash;5 years of experience in technical coordination, facilities management, or building maintenance.</li><li>Experience working with CRM/CAFM/ERP systems; MS Dynamics 365 is an advantage.</li><li>Strong understanding of PPM, corrective maintenance processes, and contractor performance monitoring.</li><li>Strong communication and coordination skills when working with internal teams, contractors, and residents.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).</li></ul><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR5,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you agree with the salary bracket provided (4000-5000 QAR) full package?</li></ul><p>Education:</p><ul><li>Diploma (Required)</li></ul><p>Experience:</p><ul><li>Technical Coordinator / Facility Management : 2 years (Required)</li></ul>

Technical Coordinator

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