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technical support specialist

PetroApp | بتروآب

<div>
 PetroApp is looking for a detail-oriented and customer-focused
 
 Helpdesk Specialist
 
 to join our IT support team. In this role, you will serve as the first point of contact for employees seeking technical assistance and support related to computer systems, software, hardware, and network issues.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to incoming helpdesk requests via phone, email, and ticketing system in a timely and professional manner
 </li>
 <li>
 Troubleshoot and resolve technical issues for end-users, ensuring minimal disruption to business operations
 </li>
 <li>
 Document all support requests and resolutions in the ticketing system accurately
 </li>
 <li>
 Provide guidance to users on software applications, network connectivity, and hardware functionality
 </li>
 <li>
 Assist in the setup and configuration of new hardware and software installations
 </li>
 <li>
 Monitor the performance of helpdesk systems and identify areas for improvement
 </li>
 <li>
 Coordinate PC setup and deployment for new employees using standard hardware, images, and software
 </li>
 <li>
 Develop and maintain user documentation and knowledge base articles to support self-service efforts
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in IT, Computer Science, or related field is a must
 </li>
 <li>
 1-2 years of experience in a helpdesk or IT support role
 </li>
 <li>
 Strong knowledge of Windows operating systems and common software applications
 </li>
 <li>
 Basic understanding of networking concepts and hardware
 </li>
 <li>
 Excellent communication skills, both verbal and written
 </li>
 <li>
 Proficient in documenting technical issues and resolutions
 </li>
 <li>
 Ability to work independently and manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Customer service-oriented with a focus on providing exceptional assistance to users
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Helpdesk Specialist

NOK Human Capital

<div>
 
 
 Job Purpose
 
 
 
 A dedicated
 
 Escalation Specialist
 
 is required to join the
 
 Maintenance Operations Centre (MOC)
 
 team. This role is essential in providing
 
 24/7 monitoring and response
 
 for a global facility network, ensuring continuous operation through effective vendor management and technical support.
 
 
 The successful candidate will be responsible for
 
 first-line monitoring, vendor dispatch coordination, and escalation management
 
 across multiple business units.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Respond to and triage incoming work requests within standard
 
 Service Level Agreements (SLAs)
 
 .
 </li>
 <li>
 Manage remote work activities from initiation to completion, including
 
 work order and purchase order creation and receipting
 
 .
 </li>
 <li>
 Communicate effectively and efficiently with key stakeholders, including
 
 Maintenance, Operations, and Health &amp; Safety
 
 teams.
 </li>
 <li>
 Provide timely updates on vendor status and take the lead in coordinating works during escalations.
 </li>
 <li>
 Identify and escalate critical issues through appropriate channels to maintain equipment reliability and minimize operational impact.
 </li>
 <li>
 Monitor, respond to, and manage
 
 refrigeration alarm systems
 
 , ensuring prompt attention to critical alerts.
 </li>
 <li>
 Manage and prioritize work queues based on urgency and SLA requirements.
 </li>
 <li>
 Coordinate with local vendors and maintenance teams to ensure timely resolution of facility issues.
 </li>
 <li>
 Execute emergency response procedures during critical facility incidents.
 </li>
 <li>
 Document all actions taken and maintain accurate case records.
 </li>
 <li>
 Support
 
 continuous improvement initiatives
 
 for processes and procedures to enhance operational efficiency.
 </li>
 </ul>
 
 
 Qualifications
 
 
 
 
 
 
 &bull; High school diploma or equivalent
 
 
 &bull; Experience in technical support, facilities management, or related field
 
 
 &bull; Strong problem-solving and analytical skills
 
 
 &bull; Excellent written and verbal communication abilities
 
 
 &bull; Proficiency in Microsoft Office Suite
 
 
 &bull; Experience with CMMS systems and work order management
 
 
 &bull; Ability to work in a 24/7 shift environment
 
 
 &bull; Customer service oriented with strong attention to detail
 
</div>

Escalation Specialist

Decima International

<div>
 Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
 
 
 Approach each client engagement as a
 
 partnership
 
 , create an environment that attracts the
 
 most talented professionals
 
 and allows them to flourish, and regulate
 
 growth
 
 to maintain
 
 excellence
 
 in our service standards.
 
 
 
 Decima International
 
 is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
 
 
 Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.
 
 
 We are looking for a driven and capable
 
 IT Specialist
 
 to support us in maintaining and optimizing our technology infrastructure, ensuring seamless operations, and enabling our teams to perform at their best.
 
 
 You will play an integral role in managing and securing company systems, providing technical support, maintaining IT infrastructure, and ensuring compliance with cybersecurity standards and best practices.
 
 
 We are looking to bring in dedicated individuals with a passion for technology and a talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world together.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 
 Device &amp; Platform Management (RMM/MDM)
 
 </li>
 <ul>
 <li>
 
 Remote Monitoring &amp; Management (RMM):
 
 </li>
 <ul>
 <li>
 Administer and maintain the company's RMM platform to proactively monitor system health, deploy security patches, manage software updates, and ensure compliance across all endpoints.
 </li>
 <li>
 Develop and manage automation scripts for routine IT tasks, such as provisioning, de-provisioning, and scheduled maintenance.
 </li>
 </ul>
 <li>
 
 Mobile Device Management (MDM):
 
 </li>
 <ul>
 <li>
 Manage the entire lifecycle of all corporate and approved BYOD mobile devices (i.e., iPads/iPhones) using the MDM platform (e.g., Jamf, Microsoft Intune, Workspace ONE).
 </li>
 <li>
 Configure and enforce device security policies, including encryption, access controls, and remote wipe capabilities.
 </li>
 <li>
 Manage and distribute corporate applications and content via the MDM platform.
 </li>
 </ul>
 </ul>
 <li>
 
 Technical Support &amp; Troubleshooting
 
 </li>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Serve as the primary point of contact for technical support, managing, prioritizing, and resolving tickets via a helpdesk system (e.g., Zendesk, Jira Service Desk).
 </li>
 <li>
 Provide timely troubleshooting and resolution for hardware, software, network, and peripheral issues for local and remote users.
 </li>
 <li>
 Support core business applications (e.g., Microsoft 365/Google Workspace, ERP systems, video conferencing).
 </li>
 <li>
 Onboard and offboard employees, including account creation, device setup, and hardware retrieval.
 </li>
 </ul>
 </ul>
 
 
 <ul>
 <li>
 Infrastructure &amp; Security
 </li>
 <li>
 </li>
 <ul>
 <li>
 Assist with the maintenance of network infrastructure (Wi-Fi, VPN access, printers).
 </li>
 <li>
 Enforce IT security policies, including password complexity, Multi-Factor Authentication (MFA) setup, and security awareness.
 </li>
 <li>
 Maintain accurate inventory of all IT assets and licenses.
 </li>
 <li>
 Ensure SharePoint is properly protected and maintained with periodic backups as required.
 
 </li>
 </ul>
 </ul>
 
 QUALIFICATIONS
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 5+ years of experience in IT support or systems administration.
 </li>
 <li>
 Strong knowledge of Microsoft 365, Windows/macOS administration, and cloud services.
 </li>
 <li>
 Experience managing RMM and MDM tools (e.g., Jamf, Intune, Workspace ONE).
 </li>
 <li>
 Solid understanding of networking fundamentals (LAN/WAN, VPN, Wi-Fi).
 </li>
 <li>
 Familiarity with IT security practices and standards, including MFA, encryption, and access control.
 </li>
 <li>
 Excellent troubleshooting, problem-solving, and communication skills.
 </li>
 <li>
 Ability to manage multiple priorities and work independently in a distributed environment.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Professional certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate.
 </li>
 <li>
 Experience with scripting languages (PowerShell, Bash, or Python).
 </li>
 <li>
 Familiarity with ERP systems and IT automation tools.
 </li>
 <li>
 Experience supporting hybrid or remote work environments.
 
 
 </li>
 </ul>
 
 Position Details:
 
 
 
 <ul>
 <li>
 
 Primary Location (Office-based):
 
 Heliopolis, Cairo, Egypt
 </li>
 <li>
 
 Position:
 
 IT Specialist
 </li>
 <li>
 
 Position Classification:
 
 Salary-based part-time hours (12 hours/week; 3 days a week x 4 hours a day)
 
 
 </li>
 </ul>
 
 PRODUCTIVITY TOOLS:
 
 
 
 <ul>
 <li>
 Microsoft Office
 </li>
 <li>
 Microsoft 365
 </li>
 <li>
 Remote Monitoring &amp; Management (RMM) Platform
 </li>
 <li>
 Mobile Device Management (MDM) Platform
 </li>
 <li>
 Helpdesk System (e.g., Zendesk, Jira Service Desk)
 
 
 </li>
 </ul>
 Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
 
 
 At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.
</div>

IT Specialist (Part-Time)

Toyota Egypt Group

<div>
 
 
 Job Purpose:
 
 
 
 To lead and support Toyota Egypt&rsquo;s national technical operations by providing expert diagnostic
 
 
 guidance, resolving complex technical cases, and ensuring consistent service quality across all
 
 
 branches and dealers. The role is responsible for analyzing field technical data, enhancing diagnostic
 
 
 efficiency, supporting warranty compliance, and driving continuous improvement aligned with Toyota Motor Corporation (TMC) standards.
 
 
 
 Main Responsibilities:
 
 
 <ul>
 <li>
 Collect and analyses technical information from the field, including Aftersales and PDI
 </li>
 <li>
 teams, to identify key technical issues and trends
 </li>
 <li>
 Prepare and submit detailed technical problem reports to the Technical Support Manager
 </li>
 <li>
 Support Toyota Egypt branches and dealers with &ldquo;difficult-to-diagnose&rdquo; cases, ensuring
 </li>
 <li>
 resolution and adherence to TMC full diagnostic time standards
 </li>
 <li>
 Ensure seamless circulation of updated technical information, guidelines, and bulletins across
 </li>
 <li>
 all branches and dealers
 </li>
 <li>
 Participate in monitoring and improving the quality of new vehicle delivery nationwide
 </li>
 <li>
 Ensure the proper implementation of warranty policies and procedures for assigned technical
 </li>
 <li>
 cases
 </li>
 <li>
 Review, prioritize, and process technical reports from service centers, and escalate relevant
 </li>
 <li>
 cases to TMC
 </li>
 <li>
 Follow up and fulfil all TMC technical requests and ensure timely closure
 </li>
 <li>
 Develop PDI documentation (PDI sheets and OJT content) for new vehicle models
 </li>
 <li>
 Validate and certify new products (consumables, lubricants, accessories) for use in GR
 </li>
 <li>
 workshops
 </li>
 <li>
 Conduct nationwide field visits to branches and dealers to evaluate technical performance and
 </li>
 <li>
 support action plan implementation
 </li>
 <li>
 Follow repair manual diagnostic procedures and issue serviceability when required
 </li>
 <li>
 Monitor SSC progress, ensure accurate parts usage, and coordinate ordering of required parts
 </li>
 </ul>
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Mechanical Engineering, preferably with an Automotive specialization
 </li>
 <li>
 5&ndash;6 years of relevant experience in automotive technical support, diagnostics, or aftersales operations
 </li>
 <li>
 Solid understanding of TMC diagnostic procedures, warranty policies, and technical reporting systems are preferred
 </li>
 </ul>
 
 
 Competencies:
 
 
 <ul>
 <li>
 Fluency in Arabic and English (spoken and written)
 </li>
 <li>
 Strong proficiency in MS Office (Excel, PowerPoint, Word)
 </li>
 <li>
 Excellent technical report writing and presentation skills
 </li>
 <li>
 Strong communication skills with the ability to guide and influence technical teams
 </li>
 <li>
 Highly developed analytical and problem-solving capabilities
 </li>
 <li>
 Ability to work collaboratively across nationwide branches and dealer networks
 </li>
 <li>
 Strong attention to detail, accuracy, and adherence to quality and safety standards
 </li>
 </ul>
</div>

National Technical Leader

Centric Brands

<div>
 
 About Us
 
 
 
 Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women&rsquo;s, men&rsquo;s and kid&rsquo;s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company&rsquo;s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.
 
 
 
 Overall Responsibilities
 
 
 
 
 Specific Responsibilities Would Include
 
 
 
 Handle end to end product&rsquo;s technical support till all necessity tech quality standard into bulk production, ensure right cost, right on-time delivery.
 
 
 <ul>
 <li>
 Kickoff &amp; Line review precaution
 </li>
 <li>
 Critical technical issue/children safety call out
 </li>
 <li>
 TP technical clarification
 </li>
 <li>
 Difficult style technical support to vendor
 </li>
 <li>
 Sample matrix arrangement to follow up WIP delivery &amp; quality consistency
 </li>
 <li>
 FIT/PP evaluation
 </li>
 <li>
 Trim &amp; fabric verification with Mer
 </li>
 <li>
 Design &amp; construction checking Sample
 </li>
 <li>
 Measurement checking
 </li>
 <li>
 Fit photo taking
 </li>
 <li>
 CAD Pattern verification/correction
 </li>
 <li>
 Comment writing
 </li>
 <li>
 PLM system
 </li>
 <li>
 Upload sample report
 </li>
 <li>
 Mock up suggestion &amp; reviewing
 </li>
 <li>
 VC Fit with vendor
 </li>
 <li>
 Technical issues verify to customer
 </li>
 <li>
 3D sample
 </li>
 <li>
 Follow up with vendor for e-pattern correction &amp; layout
 </li>
 <li>
 PP meeting &amp; TOP
 </li>
 <li>
 Technical support to vendor
 </li>
 <li>
 Critical technical call out, linking to QC
 </li>
 <li>
 Technical clarification with Mer/customer
 </li>
 <li>
 Team enhancement management
 </li>
 <li>
 Daily sample log in chart &amp; OTS
 </li>
 <li>
 Vendor enhancement management
 </li>
 <li>
 SOP to monitor factory utilization of block and brand pattern
 </li>
 <li>
 Safety Case learning
 </li>
 <li>
 Conduct sampling approval process and ensure on timely submission along with good execution.
 </li>
 <li>
 Collaborate with merchandisers, buyers, suppliers, follow up T&amp;A (WIP) with flexible technical support, ensure on-time delivery regularly.
 
 
 </li>
 </ul>
 
 Our Best Fit Candidate Would Have
 
 
 
 
 Additional Requirements
 
 
 
 <ul>
 <li>
 Proven at least 5 working experience in wear tech
 </li>
 <li>
 Up to date with the latest garment design-construction trends and best practices
 </li>
 <li>
 Knowledge of garment manufacturing, including construction, fabrication, trim and print techniques, and sensibility for costing/design
 </li>
 <li>
 Ability to resolving variety fitting issues &amp; modify pattern by CAD, Gerber preferred
 </li>
 <li>
 Bachelor&rsquo;s Degree in Garment engineering or related field
 </li>
 <li>
 Excellent verbal and written communications skills
 </li>
 <li>
 Proficient in Microsoft Office, Adobe products, Excel, PPT, MS Team, drawings
 </li>
 <li>
 Flex PLM system experience will be a plus
 
 
 </li>
 </ul>
 
 Competency Requirements (if Applicable)
 
 
 
 
 Behavioral Competencies:
 
 
 
 <ul>
 <li>
 Decision Making
 </li>
 <li>
 Communication
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Conflict Management and Problem Solving
 </li>
 <li>
 Time Management and Driving Execution
 
 
 </li>
 </ul>
 
 Language Proficiency:
 
 
 
 Fluent in: English
 
 
 
 Specific Working Conditions
 
 
 
 Frequency of Travel or Vendor VC: As required
 
 
</div>

Designer, Technical Design

Al-Futtaim

<div>
 
 
 Company: Al-Futtaim Corporate Services
 
 
 
 
 
 
 
 Overview Of The Role:
 
 
 
 The
 
 IT Technical Support
 
 role serves as the first line of support for end-users, ensuring seamless operations through timely and effective resolution of hardware and software issues. This position plays a vital part in maintaining business continuity by responding to service desk requests, troubleshooting technical problems, and coordinating with internal and external teams to uphold service standards. Reporting to the
 
 Senior Manager &ndash; IT
 
 , the role is essential in driving high-quality technical support and enhancing user satisfaction across the organization.
 
 
 
 
 
 
 What You Will Do:
 
 
 
 
 User Support &amp; Issue Resolution
 
 
 <ul>
 <li>
 Act as the primary point of contact for all user technical issues, delivering first- and second-level support in line with agreed SLAs.
 </li>
 <li>
 Resolve incidents through phone, email, remote support, or on-site troubleshooting to maintain high customer satisfaction.
 </li>
 <li>
 Coordinate with the AFG Service Desk to ensure timely handling of user requests and escalation where required.
 </li>
 <li>
 Provide analytical and technical solutions to address user needs and system challenges.
 </li>
 <li>
 Participate in team meetings to review pending cases, share updates, and contribute to continuous improvement initiatives.
 </li>
 <li>
 Support after-hours coverage as per the team roster.
 </li>
 </ul>
 
 
 
 
 
 Project Support
 
 
 <ul>
 <li>
 Execute assigned project tasks in alignment with project specifications, timelines, and quality guidelines.
 </li>
 <li>
 Coordinate with senior managers to understand project requirements and ensure adequate hardware and software support.
 </li>
 <li>
 Assist in IMAC (Install, Move, Add, Change) activities as required.
 </li>
 <li>
 Ensure tasks are completed within agreed timeframes and budgets.
 </li>
 </ul>
 
 
 
 
 
 Procurement &amp; Asset Support
 
 
 <ul>
 <li>
 Assist users in identifying IT procurement needs and provide justification for recommended hardware solutions aligned with business requirements
 </li>
 </ul>
 
 
 
 
 
 Vendor &amp; Maintenance Management
 
 
 <ul>
 <li>
 Monitor vendor performance related to maintenance contracts to ensure adherence to SLAs.
 </li>
 <li>
 Maintain strong working relationships with vendors to secure reliable support and timely issue resolution.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 This role requires analytical thinking, problem-solving, and the ability to work independently while ensuring alignment with organizational IT strategies. The IT Technical Support professional will identify recurring issues, recommend improvements, and maintain strong communication with end-users. The role demands a customer-focused approach and a commitment to reinforcing Al-Futtaim values across the user community.
 
 
 
 
 
 
 Required Skills To Be Successful:
 
 
 <ul>
 <li>
 Strong technical troubleshooting skills across hardware, software, and client computing technologies.
 </li>
 <li>
 Ability to manage multiple priorities, work independently, and communicate clearly with users.
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Knowledge of Windows OS, MS Office, email systems, PC peripherals, and basic networking.
 </li>
 <li>
 Customer-centric mindset with adaptability and willingness to work in shifts.
 </li>
 </ul>
 
 
 
 
 
 What Qualifies You For The Role:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science, Information Technology, or related fields.
 </li>
 <li>
 
 Certifications:
 
 MCSE, CCNA, ITIL, or equivalent is preferred.
 </li>
 <li>
 
 Experience:
 
 4&ndash;5 years of technical support experience across hardware, software, and basic network operations.
 </li>
 <li>
 Proven experience supporting desktops, laptops, POS systems, and mobile computing technologies.
 </li>
 <li>
 Strong knowledge of IT infrastructure components and end-user technologies.
 </li>
 </ul>
 
 
 
 
 
 Seniority Level
 
 
 
 Mid-level
 
 
 
 Industry
 
 
 
 Technology / Shared Services
 
 
 
 Employment Type
 
 
 
 Full-time
 
 
 
 Job Functions
 
 
 
 Information Technology, Technical Support
 
</div>

Support Engineer

Müller's Solutions

<div>
 As an IT Support professional - Remote at M&uuml;ller's Solutions, you will be the first point of contact for our customers and employees needing technical assistance. In this role, you will diagnose, troubleshoot, and resolve wide-ranging technical issues related to hardware, software, and networks. You will ensure that users have the resources and support necessary for maximum productivity while working from home or remotely.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provide technical support and assistance via phone, email, and remote desktop tools to users experiencing IT issues
 </li>
 <li>
 Diagnose and troubleshoot hardware and software problems, including desktops, laptops, and peripherals
 </li>
 <li>
 Install and configure software applications, operating systems, and updates as needed
 </li>
 <li>
 Document support requests diligently and maintain accurate records of technical issues and solutions
 </li>
 <li>
 Assist in the setup and configuration of remote workstations and ensure that all necessary IT resources are available to users
 </li>
 <li>
 Manage and escalate complex issues to appropriate teams when necessary to ensure timely resolution
 </li>
 <li>
 Educate users on IT best practices and provide training for new software and tools
 </li>
 <li>
 Stay up-to-date with the latest technology and support tools to enhance the efficiency and quality of support services
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience
 </li>
 <li>
 1-3 years of experience in a technical support or helpdesk role
 </li>
 <li>
 Strong knowledge of operating systems (Windows, macOS) and common software applications
 </li>
 <li>
 Familiarity with hardware components and troubleshooting methods for computers and peripherals
 </li>
 <li>
 Excellent problem-solving skills and the ability to explain technical issues clearly to users
 </li>
 <li>
 Strong verbal and written communication skills, with a focus on customer service
 </li>
 <li>
 Experience with remote support tools and ticketing systems
 </li>
 <li>
 Relevant IT certifications (A+, CompTIA, etc.) are a plus
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Experience working in a remote support environment
 </li>
 <li>
 Knowledge of networking concepts and principles
 </li>
 <li>
 Ability to work independently and manage multiple tasks effectively
 </li>
 <li>
 Familiarity with IT service management frameworks (ITIL) is advantageous
 </li>
 <li>
 Willingness to continuously learn new technologies and adapt to changing environments
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Why Join Us:
 
 
 Opportunity to work with a talented and passionate team.
 
 
 Competitive salary and benefits package.
 
 
 Exciting projects and innovative work environment.
</div>

IT Support - Remote

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