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Kasrawy Group Careers

<div>
 Position: IT Specialist
 
 
 Job Description:
 
 
 We are seeking an experienced IT Specialist to join our growing team. The ideal candidate will have a strong background in IT support and troubleshooting, as well as experience with network administration and security. The IT Specialist will be responsible for maintaining our company's IT infrastructure, providing technical support to employees, and implementing new technology solutions to improve our business operations.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Troubleshoot and resolve hardware, software, and network issues for employees
 </li>
 <li>
 Install and configure new hardware and software as needed
 </li>
 <li>
 Monitor and maintain the company's network and servers
 </li>
 <li>
 Ensure network security and implement necessary updates and patches
 </li>
 <li>
 Provide technical support and training to employees on company systems and software
 </li>
 <li>
 Manage and maintain inventory of IT equipment and supplies
 </li>
 <li>
 Collaborate with other departments to identify and implement new technology solutions to improve business processes
 </li>
 <li>
 Stay up-to-date with the latest technology trends and make recommendations for improvements to the company's IT infrastructure
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Information Technology, or a related field
 </li>
 <li>
 Minimum of 3 years experience in IT support and network administration
 </li>
 <li>
 Knowledge of network security and data protection
 </li>
 <li>
 Experience with Microsoft Office, Windows operating systems, and network protocols
 </li>
 <li>
 Excellent problem-solving and troubleshooting skills
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work independently and in a team environment
 </li>
 <li>
 Proven ability to learn new technologies quickly and adapt to changing environments
 
 </li>
 </ul>
</div>

IT Specialist

Decima International

<div>
 Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
 
 
 Approach each client engagement as a
 
 partnership
 
 , create an environment that attracts the
 
 most talented professionals
 
 and allows them to flourish, and regulate
 
 growth
 
 to maintain
 
 excellence
 
 in our service standards.
 
 
 
 Decima International
 
 is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
 
 
 Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.
 
 
 We are looking for a driven and capable
 
 IT Specialist
 
 to support us in maintaining and optimizing our technology infrastructure, ensuring seamless operations, and enabling our teams to perform at their best.
 
 
 You will play an integral role in managing and securing company systems, providing technical support, maintaining IT infrastructure, and ensuring compliance with cybersecurity standards and best practices.
 
 
 We are looking to bring in dedicated individuals with a passion for technology and a talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world together.
 
 
 
 RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 
 Device &amp; Platform Management (RMM/MDM)
 
 </li>
 <ul>
 <li>
 
 Remote Monitoring &amp; Management (RMM):
 
 </li>
 <ul>
 <li>
 Administer and maintain the company's RMM platform to proactively monitor system health, deploy security patches, manage software updates, and ensure compliance across all endpoints.
 </li>
 <li>
 Develop and manage automation scripts for routine IT tasks, such as provisioning, de-provisioning, and scheduled maintenance.
 </li>
 </ul>
 <li>
 
 Mobile Device Management (MDM):
 
 </li>
 <ul>
 <li>
 Manage the entire lifecycle of all corporate and approved BYOD mobile devices (i.e., iPads/iPhones) using the MDM platform (e.g., Jamf, Microsoft Intune, Workspace ONE).
 </li>
 <li>
 Configure and enforce device security policies, including encryption, access controls, and remote wipe capabilities.
 </li>
 <li>
 Manage and distribute corporate applications and content via the MDM platform.
 </li>
 </ul>
 </ul>
 <li>
 
 Technical Support &amp; Troubleshooting
 
 </li>
 </ul>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Serve as the primary point of contact for technical support, managing, prioritizing, and resolving tickets via a helpdesk system (e.g., Zendesk, Jira Service Desk).
 </li>
 <li>
 Provide timely troubleshooting and resolution for hardware, software, network, and peripheral issues for local and remote users.
 </li>
 <li>
 Support core business applications (e.g., Microsoft 365/Google Workspace, ERP systems, video conferencing).
 </li>
 <li>
 Onboard and offboard employees, including account creation, device setup, and hardware retrieval.
 </li>
 </ul>
 </ul>
 
 
 <ul>
 <li>
 Infrastructure &amp; Security
 </li>
 <li>
 </li>
 <ul>
 <li>
 Assist with the maintenance of network infrastructure (Wi-Fi, VPN access, printers).
 </li>
 <li>
 Enforce IT security policies, including password complexity, Multi-Factor Authentication (MFA) setup, and security awareness.
 </li>
 <li>
 Maintain accurate inventory of all IT assets and licenses.
 </li>
 <li>
 Ensure SharePoint is properly protected and maintained with periodic backups as required.
 
 </li>
 </ul>
 </ul>
 
 QUALIFICATIONS
 
 
 
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 5+ years of experience in IT support or systems administration.
 </li>
 <li>
 Strong knowledge of Microsoft 365, Windows/macOS administration, and cloud services.
 </li>
 <li>
 Experience managing RMM and MDM tools (e.g., Jamf, Intune, Workspace ONE).
 </li>
 <li>
 Solid understanding of networking fundamentals (LAN/WAN, VPN, Wi-Fi).
 </li>
 <li>
 Familiarity with IT security practices and standards, including MFA, encryption, and access control.
 </li>
 <li>
 Excellent troubleshooting, problem-solving, and communication skills.
 </li>
 <li>
 Ability to manage multiple priorities and work independently in a distributed environment.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 Professional certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate.
 </li>
 <li>
 Experience with scripting languages (PowerShell, Bash, or Python).
 </li>
 <li>
 Familiarity with ERP systems and IT automation tools.
 </li>
 <li>
 Experience supporting hybrid or remote work environments.
 
 
 </li>
 </ul>
 
 Position Details:
 
 
 
 <ul>
 <li>
 
 Primary Location (Office-based):
 
 Heliopolis, Cairo, Egypt
 </li>
 <li>
 
 Position:
 
 IT Specialist
 </li>
 <li>
 
 Position Classification:
 
 Salary-based full-time hours
 
 
 </li>
 </ul>
 
 PRODUCTIVITY TOOLS:
 
 
 
 <ul>
 <li>
 Microsoft Office
 </li>
 <li>
 Microsoft 365
 </li>
 <li>
 Remote Monitoring &amp; Management (RMM) Platform
 </li>
 <li>
 Mobile Device Management (MDM) Platform
 </li>
 <li>
 Helpdesk System (e.g., Zendesk, Jira Service Desk)
 
 
 </li>
 </ul>
 Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.
 
 
 At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.
</div>

Concentrix

<div>
 
 A Technical Advisor provides exceptional technical assistance and customer service to our clients. You will be responsible for diagnosing and resolving technical issues, answering inquiries, and ensuring customer satisfaction, you will act as a liaison between customers and internal teams, escalating complex issues as needed.
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Provide timely and accurate technical support to customers.
 </li>
 <li>
 Diagnose and troubleshoot technical issues related to our products and services.
 </li>
 <li>
 Guide customers through problem-solving processes, providing clear and concise instructions.
 </li>
 <li>
 Maintain a thorough understanding of our products and services, as well as industry best practices.
 </li>
 <li>
 Provide feedback to product development and support teams regarding common customer issues.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 <ul>
 <li>
 Strong verbal and written communication skills in English (B2-C1)
 </li>
 <li>
 Ready to start immediately.
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Ability to multitask and prioritize tasks effectively.
 </li>
 </ul>
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Competitive salary and package.
 </li>
 <li>
 Opportunities for professional development and getting promoted after 6 months.
 </li>
 <li>
 Social &amp; Medical insurance.
 </li>
 <li>
 Transportation Provided.
 </li>
 </ul>
 
 
</div>

Technical Support Advisor

Talent 360 ME

<div>
 
 REME-D is looking for Technical Support &amp; Sales Representative
 
 
 
 Location : New Cairo
 
 
 Industry : Health and human services.
 
 
 
 Job Purpose
 
 
 
 To drive revenue growth by identifying sales opportunities while providing high-level technical
 
 
 expertise. This role involves managing the full sales cycle&mdash;from prospecting and technical
 
 
 presentations to after-sales application support and troubleshooting.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Sales
 </li>
 <li>
 Identify and develop new business opportunities in hospitals, private labs, and research
 
 
 
 </li>
 </ul>
 centers.
 
 
 <ul>
 <li>
 Manage the sale of reagents, consumables, and laboratory equipment.
 </li>
 <li>
 Prepare technical and commercial quotations and follow up on tenders (MOH,
 
 
 
 </li>
 </ul>
 University hospitals, etc.).
 
 
 <ul>
 <li>
 Technical Support &amp; Application
 </li>
 <li>
 Perform on-site installation and validation of reagents and diagnostic kits.
 </li>
 <li>
 Provide technical training to lab technicians and doctors on proper product usage.
 </li>
 <li>
 Troubleshoot technical issues related to &amp;false results," reagent stability, or equipment
 
 
 
 </li>
 </ul>
 calibration.
 
 
 <ul>
 <li>
 Act as the primary technical point of contact for existing clients to ensure &amp;
 
 
 
 </li>
 </ul>
 downtime.
 
 
 <ul>
 <li>
 Market Intelligence &amp; Reporting
 </li>
 <li>
 Provide regular reports on market trends and competitor activities.
 </li>
 <li>
 Maintain an updated CRM database of client interactions and equipment
 
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Science (Biochemistry/Chemistry), Biotechnology, or
 
 
 
 </li>
 </ul>
 Biomedical Engineering.
 
 
 <ul>
 <li>
 Experience: 2&ndash;4 years in the medical laboratory market (previous experience with
 
 
 
 </li>
 </ul>
 reagents/automated analyzers is highly preferred
 
 
 <ul>
 <li>
 Technical Knowledge: Understanding of PCR, ELISA, Clinical Chemistry, or Hematology
 
 
 
 </li>
 </ul>
 workflows.
</div>

Technical Support & Sales Representative

Capgemini

<div>
 
 About Capgemini
 
 
 
 Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
 
 
 
 Job Description
 
 
 
 As a Technical Support Engineer, you will resolve complex technical issues in a fast-paced, customer critical environment, working on improving processes, standards, and strategies to perfect our Support Services.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Resolve issues while working closely with multi-functional teams
 </li>
 <li>
 Provide with Senior Engineers and escalation points to engage Engineering resources and internal stakeholders.
 </li>
 <li>
 Determine priority levels while negotiating and setting expectations with customers
 </li>
 <li>
 Ensure the customer is communicated with in a timely manner and treated with the highest degree of respect
 </li>
 <li>
 Drive excellence through quality closures and proper escalation of issues
 </li>
 <li>
 Take ownership of customer success and satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in a relevant field.
 </li>
 <li>
 Fluent in Portuguese (written and spoken) and proficient in English.
 </li>
 <li>
 Certification as a Red Hat Certified System Administrator (RHCSA).
 </li>
 <li>
 First-rate interpersonal skills, phone etiquette and work ethic.
 </li>
 <li>
 Ability to work under pressure with calmness and composure.
 </li>
 </ul>
</div>

Technical Support Engineer (Portuguese Speaking)

ArabyBrand

<div>
 
 Welcome to ArabyBrand!
 
 
 
 We're not an average marketing agency &mdash; we're an innovative entity committed to driving measurable growth and delivering real impact. Through visionary strategies and a performance-driven mindset, we unlock brands' full potential and build long-term success stories.
 
 
 At ArabyBrand, we believe in partnership, collaboration, and continuous evolution.
 
 
 Join us and be part of a team that transforms business goals into lasting achievements.
 
 
 🌐 Website: https://www.arabybrand.com
 
 
 
 About The Job
 
 
 
 🚀
 
 We Are Hiring: Mid-Level SEO Specialist
 
 
 
 We're looking for a results-driven
 
 Mid-Level SEO Specialist
 
 to join our growing team at ArabyBrand. If you have solid hands-on SEO experience and are ready to take ownership of projects, drive strategy, and deliver measurable growth &mdash; this role is for you.
 
 
 
 What You'll Be Doing:
 
 
 
 <ul>
 <li>
 Develop and execute comprehensive SEO strategies to improve organic traffic and rankings
 </li>
 <li>
 Conduct advanced keyword research and competitive analysis
 </li>
 <li>
 Optimize on-page, off-page, and technical SEO elements
 </li>
 <li>
 Perform technical audits and provide actionable recommendations
 </li>
 <li>
 Monitor and analyze website performance using tools like Google Analytics, Google Search Console, Ahrefs, SEMrush, etc
 </li>
 <li>
 Collaborate closely with content, development, and marketing teams to align SEO best practices
 </li>
 <li>
 Track KPIs and prepare detailed performance reports
 </li>
 <li>
 Stay updated with algorithm updates and industry trends
 </li>
 <li>
 Support and guide junior team members when needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-4 years of proven experience in SEO
 </li>
 <li>
 Strong understanding of on-page, off-page, and technical SEO
 </li>
 <li>
 Experience with SEO tools (Google Analytics, Search Console, Ahrefs/SEMrush, Screaming Frog, etc.)
 </li>
 <li>
 Ability to conduct technical audits and implement improvements
 </li>
 <li>
 Strong analytical skills and data-driven mindset
 </li>
 <li>
 Experience working with CMS platforms (WordPress or others)
 </li>
 <li>
 Good understanding of content strategy and link-building techniques
 </li>
 <li>
 Strong communication skills and ability to manage multiple projects
 </li>
 <li>
 Ability to work in a fast-paced environment and meet deadlines
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Araby Brand?
 
 
 
 <ul>
 <li>
 Exciting bonus opportunities and incentives!
 </li>
 <li>
 Comprehensive health insurance coverage
 </li>
 <li>
 Growth Opportunities: Be part of a team that values personal and professional development, with continuous learning and career advancement opportunities
 </li>
 <li>
 Innovative Environment: Work in a dynamic, agile setting where creativity and innovation are encouraged
 </li>
 <li>
 Impactful Work: Play a crucial role in driving the growth and success of our clients' businesses
 </li>
 <li>
 Collaborative Culture: Join a passionate team dedicated to excellence and teamwork
 </li>
 <li>
 Flexible Work Arrangements: Enjoy flexible working options, including remote work, to support a healthy work-life balance
 </li>
 </ul>
</div>

Mid-Level SEO Specialist

SWATX

<div>
 The Senior infrastructure and cloud specialist is responsible for designing, implementing,
 
 
 supporting, and optimizing complex IT infrastructure solutions across on-premises data centers
 
 
 and hybrid cloud environments. This role involves expert-level administration of virtualization
 
 
 platforms, storage systems, backup solutions, and hyper-converged infrastructure. The Senior
 
 
 Systems Engineer will lead deployments, provide advanced troubleshooting, support mission-
 
 
 critical environments, and collaborate with cross-functional teams to ensure high availability,
 
 
 security, and performance of IT systems.
 
 
 The position requires deep technical expertise, hands-on implementation skills, and the ability to
 
 
 work in fast-paced enterprise environments. The role also involves providing guidance to junior
 
 
 team members and contributing to the continuous improvement of operational processes and
 
 
 technical standards.
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement advanced virtualization solutions (VMware, Hyper-V, AHV)
 
 
 </li>
 </ul>
 including cluster setup, resource optimization, and integration with storage and backup
 
 
 systems.
 
 
 <ul>
 <li>
 Administer and support enterprise-grade servers, storage arrays, SAN switches, and tape
 
 
 </li>
 </ul>
 libraries to ensure high availability and optimal performance.
 
 
 <ul>
 <li>
 Lead deployment and configuration of hyper-converged infrastructure solutions such as
 
 
 </li>
 </ul>
 Nutanix, VxRail, Cisco HyperFlex, and Huawei FusionCube.
 
 
 <ul>
 <li>
 Implement and maintain data protection strategies using backup solutions (Veeam,
 
 
 </li>
 </ul>
 NetBackup, Acronis, Veritas, etc.) including scheduling, monitoring, and recovery testing.
 
 
 <ul>
 <li>
 Manage and troubleshoot operating systems (Windows, Linux, Solaris) and related
 
 
 </li>
 </ul>
 infrastructure services such as Active Directory, DNS, and domain controllers.
 
 
 <ul>
 <li>
 Conduct root cause analysis for complex incidents and drive the resolution of critical
 
 
 </li>
 </ul>
 issues affecting production environments.
 
 
 <ul>
 <li>
 Support migration and integration projects for infrastructure modernization and hybrid
 
 
 </li>
 </ul>
 cloud enablement.
 
 
 <ul>
 <li>
 Document system designs, implementation procedures, and troubleshooting
 
 
 </li>
 </ul>
 guides to maintain operational excellence and knowledge sharing.
 
 
 <ul>
 <li>
 Collaborate with project teams and vendors to plan, execute, and deliver infrastructure
 
 
 </li>
 </ul>
 solutions according to business and technical requirements.
 
 
 <ul>
 <li>
 Mentor junior engineers and contribute to ongoing skills development and knowledge
 
 
 </li>
 </ul>
 transfer within the team.
 
 
 
 Qualifications
 
 
 
 Education:
 
 
 Bachelor's degree in Computer Engineering or a related field.
 
 
 Experience:
 
 
 6+ years of progressive experience in systems engineering roles, including design, implementation,
 
 
 and support of enterprise infrastructure.
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Expert-level administration of VMware, Hyper-V, AHV
 </li>
 <li>
 Expert-Level in cloud administration of any of the following Azure, OCI, AWS
 </li>
 <li>
 Knowledge in SRM and other VMWare Technologies
 </li>
 <li>
 Strong knowledge of backup and recovery platforms (Veeam, NetBackup, Acronis, Veritas)
 </li>
 <li>
 Proficiency in Windows, Linux, and Solaris OS administration
 </li>
 <li>
 Experience with infrastructure services (AD, DNS, domain controllers)
 </li>
 <li>
 Familiarity with automation and infrastructure monitoring tools is an advantage
 
 
 </li>
 </ul>
 Soft Skills:
 
 
 <ul>
 <li>
 Strong troubleshooting and analytical abilities
 </li>
 <li>
 Excellent communication and documentation skills
 </li>
 <li>
 Ability to work independently and as part of a cross-functional team
 </li>
 <li>
 Proactive and methodical approach to problem-solving and service delivery
 
 
 </li>
 </ul>
 Certifications (Preferred):
 
 
 <ul>
 <li>
 VMware Certified Professional - Data Center Virtualization
 </li>
 <li>
 VMware vSAN Specialist
 </li>
 <li>
 Azure Expert certifications
 </li>
 <li>
 OCI certificate
 </li>
 </ul>
</div>

Senior Infrastructure and Cloud Specialist

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584 technical support specialist jobs In Cairo

IT Specialist

IT Specialist

Technical Support Advisor

Technical Support & Sales Representative

Technical Support Engineer (Portuguese Speaking)

Mid-Level SEO Specialist

Senior Infrastructure and Cloud Specialist