technical support specialist

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

<div>
 
 
 We're Hiring: Recruitment Specialist (International Recruitment)
 
 
 
 Are you passionate about connecting top talent with global career opportunities?
 
 
 We're looking for a
 
 Recruitment Specialist
 
 to join our team and support national and international hiring. If you have experience in end-to-end recruitment and enjoy working in a dynamic, fast-paced environment, we'd love to hear from you.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage the full recruitment lifecycle for local and international hiring.
 </li>
 <li>
 Source and attract qualified candidates across European markets.
 </li>
 <li>
 Create and publish job advertisements.
 </li>
 <li>
 Screen CVs and conduct initial interviews.
 </li>
 <li>
 Assess candidates' language, technical, and interpersonal skills.
 </li>
 <li>
 Coordinate online assessments, interviews, and selection activities.
 </li>
 <li>
 Support international candidates with the relocation process.
 </li>
 <li>
 Partner with internal stakeholders to ensure timely and high-quality hiring.
 </li>
 <li>
 Maintain accurate recruitment records and ensure compliance with company policies and GDPR.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Fluent English.
 </li>
 <li>
 
 Minimum 2 years of recruitment experience is a must.
 
 </li>
 <li>
 International recruitment experience is an advantage.
 </li>
 <li>
 Proficiency in Microsoft Office (Excel, Word, and PowerPoint).
 </li>
 <li>
 Strong communication, organizational, and interpersonal skills.
 </li>
 <li>
 Results-driven, adaptable, and able to thrive in a fast-paced environment.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Competitive salary.
 </li>
 <li>
 Medical and social insurance.
 </li>
 <li>
 Transportation provided.
 </li>
 <li>
 Career growth and development opportunities.
 </li>
 <li>
 Exposure to international recruitment and global stakeholders.
 </li>
 <li>
 A collaborative and dynamic work environment.
 </li>
 </ul>
</div>

Recruitment Specialist

Click Group

Organizational Development SpecialistJob Purpose The Organizational Development Specialist is responsible for developing and implementing organizational development initiatives that drive business growth, operational excellence, talent development, and employee engagement across Click Group. The position supports organizational design, performance management, competency frameworks, succession planning, and change management initiatives to ensure the organization has the right structure, talent, and capabilities to achieve its strategic objectives.Key Responsibilities Organizational Development<ul><li>Develop and maintain organizational structures aligned with business growth and operational requirements.</li><li>Review and update job descriptions across all functions.</li><li>Conduct job analysis and job evaluation exercises.</li><li>Support manpower planning and workforce optimization initiatives.</li><li>Ensure organization charts are regularly updated and communicated.</li></ul>Performance Management<ul><li>Manage the annual performance management cycle.</li><li>Facilitate KPI development and cascading across departments.</li><li>Ensure alignment between individual objectives and business goals.</li><li>Analyze performance results and recommend improvement actions.</li><li>Support managers in performance calibration sessions.</li></ul>Talent Management &amp; Succession Planning<ul><li>Develop and maintain competency frameworks.</li><li>Support talent review and succession planning processes.</li><li>Identify high-potential employees and track development plans.</li><li>Design career paths for technical, sales, and support functions.</li></ul>Learning &amp; Development<ul><li>Conduct Training Needs Analysis (TNA).</li><li>Develop annual learning and development plans.</li><li>Monitor training effectiveness and ROI.</li><li>Coordinate leadership and management development programs.</li></ul>Employee Engagement &amp; Culture<ul><li>Manage employee engagement surveys and action plans.</li><li>Lead culture-enhancement initiatives.</li><li>Analyze turnover, retention, and employee satisfaction metrics.</li><li>Work closely with department heads to improve employee experience.</li></ul>HR Analytics &amp; Reporting<ul><li>Develop OD dashboards and monthly reports.</li><li>Monitor key metrics including:</li><li>Turnover rate</li><li>Internal promotion rate</li><li>Performance distribution</li><li>Succession coverage</li><li>Training effectiveness</li><li>Employee engagement scores</li></ul>Change Management<ul><li>Support organizational transformation projects.</li><li>Develop communication and stakeholder engagement plans.</li><li>Facilitate adoption of new HR and business processes.</li><li>Assist in change impact assessments.</li></ul> Qualifications Education<ul><li>Bachelor's Degree in Business Administration, Human Resources, Psychology, or related field.</li><li>SHRM, HRCI, or similar certification is preferred.</li></ul>Experience<ul><li>2+ years of experience in Organizational Development, Talent Management, or HR Projects.</li><li>Experience in technology, system integration, telecom, or fast-growing organizations is highly preferred.</li><li>Proven experience in performance management and organizational design projects.</li></ul>Required Competencies Technical Competencies<ul><li>Organizational Design</li><li>Competency Framework Development</li><li>Job Evaluation &amp; Job Analysis</li><li>Performance Management Systems</li><li>Succession Planning</li><li>Workforce Planning</li><li>HR Analytics</li><li>Advanced Excel and Power BI</li></ul>Behavioral Competencies<ul><li>Strategic Thinking</li><li>Business Acumen</li><li>Communication Skills</li><li>Stakeholder Management</li><li>Analytical Thinking</li><li>Change Agility</li><li>Problem Solving</li><li>Project Management</li></ul>Strong focus on:<ul><li>Competency frameworks for technical engineers, cybersecurity, infrastructure, networking, and sales functions.</li><li>Career paths for technical talent retention.</li><li>Succession planning for branch and department leadership.</li><li>Workforce planning to support expansion and project-based business requirements.</li><li>HR analytics and dashboards for executive management.</li></ul>

Organizational Development (OD) Specialist

Location: Nasr City, Cairo, Egypt (On-site) Reports to: HR Manager Company: Click Group (Click ITS) Years of Experience: 2 – 3 YearsAbout Click GroupSince our establishment in 1999, Click ITS has grown into one of the largest IT infrastructure and solution providers in Egypt. We are a market leader in Networking, Servers, Virtualization, Security Solutions, and Data Center infrastructure. As we continue to expand our footprint, we are looking for a strategic Senior Talent Acquisition Specialist to join our headquarters in Nasr City and lead our most aggressive hiring phase yet .The RoleThis is not just a "CV screening" role. We need a hunter who understands the IT distribution and systems integration landscape in Egypt.As a TA Specialist, you will act as a strategic partner to our Technical Directors and Sales Managers. You will be responsible for closing niche technical roles (CCIE, VCP, Pre-sales Engineers) while simultaneously managing volume hiring for our retail sales force and support teams.Key Responsibilities1. End-to-End Recruitment (Tactical &amp; Strategic)<ul><li>Niche Technical Hiring: Lead the search for Network Engineers, Security Architects, Virtualization Specialists, and Pre-sales Consultants. You must know where these candidates hide and how to speak their language.</li><li>Volume Hiring: Manage high-volume recruitment cycles for IT Support, Call Center agents, and Retail Sales staff.</li><li>Pipeline Management: Proactively build talent pools for hard-to-fill certifications (e.g., Cisco, Fortinet, VMware) before the requisition is opened.</li></ul>2. Sourcing &amp; Headhunting<ul><li>Move beyond standard job posts. Utilize LinkedIn Recruiter, Egydata, Wuzzuf, and niche tech communities to headhunt passive talent.</li><li>Implement employee referral programs to leverage the existing network of our 200+ employees.</li></ul>3. Stakeholder Management<ul><li>Act as a consultant to hiring managers. Challenge unrealistic requirements and educate them on market realities (salary benchmarks and availability of specific certifications in Egypt).</li><li>Facilitate technical assessments and coordinate panel interviews with C-level executives.</li></ul>4. Candidate Experience &amp; Employer Branding<ul><li>Champion a world-class candidate experience, ensuring every applicant, whether hired or not, respects the Click brand.</li><li>Represent Click at university career fairs and industry events to promote our employer brand.</li></ul>5. Data &amp; Reporting<ul><li>Provide weekly metrics on Time-to-Hire, Cost-per-Hire, and Source Effectiveness to the HR Manager.</li></ul>Key Competencies &amp; Skills<ul><li>IT Literacy: You don't need to code, but you must know the difference between a Switch, a Router, a Firewall, and a Server. You must be able to screen a CV for "CCNA" vs "CCNP" accurately.</li><li>Agility: The IT market moves fast. We need someone who can shortlist a candidate for an urgent project within 24 hours.</li><li>Negotiation: Strong skills in salary negotiation and offer rollouts, balancing candidate expectations with company budget.</li><li>English Proficiency: Excellent command of English (Written &amp; Spoken) as we deal with multinational vendors .</li></ul>Qualifications &amp; Requirements<ul><li>Experience: 4 to 7 years of experience in Talent Acquisition, specifically within Egypt’s IT, Software, or Systems Integration sector.</li><li>Education: Bachelor’s degree in Business Administration, Psychology, or any relevant field.</li><li>Tools: Proficiency with HRIS/ATS systems and Microsoft Excel (for reporting).</li></ul>Why Join Click Group?<ul><li>Market Leader: Work with one of the biggest names in IT distribution in Egypt .</li><li>Impact: Directly influence the quality of the technical teams that build Egypt's digital infrastructure.</li><li>Stability: A stable, established group (founded in 1999) that offers the security of a large corporation but the agility of a growing firm .</li></ul>

Talent Acquisition Specialist

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title: HR &amp; Administration Assistant
 
 
 
 
 Reports To:
 
 HR/ Admin Operations SV (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 HR/ Administration
 
 
 
 Location:
 
 6th October, Industrial Zone, Giza, Egypt.
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The HR/ Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The HR Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations SV.
 
 
 The HR Admin Assistant supports the Human Resources function by handling personnel administration, employee records, and day-to-day HR operations, in addition to general administrative and office management tasks. The role ensures smooth office operations while maintaining compliance with labour laws, internal policies, and governance frameworks.
 
 
 
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise purchase requests and follow up on Purchase Orders (POs) with procurement.
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 <li>
 Oversee office administration tasks (supplies, maintenance, vendors, etc.).
 </li>
 <li>
 Coordinate with service providers (cleaning, security, facility management).
 </li>
 <li>
 Support office events, meetings, and logistics.
 </li>
 <li>
 Maintain administrative records and contracts with vendors.
 </li>
 <li>
 Ensure smooth day-to-day office operations.
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation (hard &amp; soft copies).
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Maintain and update employee files
 </li>
 <li>
 Handle onboarding documentation (contracts, forms, social insurance, etc.).
 </li>
 <li>
 Manage employee records, including promotions, transfers, and terminations.
 </li>
 <li>
 Ensure compliance with local labor laws and internal regulations.
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Manage incoming and outgoing correspondence in a timely and organized manner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 <li>
 Administer employee benefits programs, including medical insurance, social insurance, and other company benefits.
 </li>
 <li>
 Coordinate employee enrollment, additions, deletions, and updates with service providers.
 </li>
 <li>
 Manage mobile lines allocation and tracking in line with company policy.
 </li>
 <li>
 Act as a point of contact for employee inquiries related to benefits.
 </li>
 <li>
 Ensure accurate records and timely updates for all benefits-related data.
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 G. Administrative Operations
 
 
 
 
 Transportation Management
 
 
 <ul>
 <li>
 Manage employee transportation services and bus routes
 </li>
 <li>
 Coordinate transportation schedules according to operational requirements
 </li>
 <li>
 Follow up on transportation contracts, renewals, invoices, and payments
 </li>
 </ul>
 
 
 
 
 
 
 Mobile Lines &amp; Telecommunications
 
 
 <ul>
 <li>
 Manage company mobile lines and landline services including activation, deactivation, and package modifications
 </li>
 <li>
 Monitor monthly invoices and maintain employee mobile allowance records
 </li>
 </ul>
 
 
 Invoice Processing &amp; Payment Follow-up
 
 
 <ul>
 <li>
 Prepare and submit invoices through DWS workflow and follow up approvals with stakeholders
 </li>
 <li>
 Coordinate with Finance and Treasury to ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
</div>

HR & Administration Assistant - (6th October)

NOOR SCIENTIFIC & TRADE LLC

<div>
 
 
 Company Description
 
 Noor Scientific &amp; Trade LLC is a leading Egyptian enterprise specializing in the marketing and distribution of scientific products across industrial, clinical, research, construction, and environmental sectors. Established in 1991 with a small team and a single sales division, the company has grown to employ over 100 professionals and operate six specialized sales divisions. Noor Scientific &amp; Trade represents pioneering international manufacturers of innovative high-tech products and maintains a robust After-Sales Service department. The company has served thousands of clients by providing and installing a wide range of premium scientific solutions. Its strong focus on quality, reliability, and customer satisfaction has made it one of Egypt&rsquo;s most trusted scientific product providers.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Marketing Content Specialist at Noor Scientific &amp; Trade LLC in Cairo.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ol>
 <li>
 Write clear, professional marketing content for brochures, flyers, emails, LinkedIn/social media, website, newsletters, case studies, events (exhibitions/seminars), and video scripts/storyboards.
 </li>
 <li>
 Formulate campaign messages and content so each marketing campaign has the right theme, wording, and structure.
 </li>
 <li>
 Work with graphic designers to make sure the writing and visuals fit well together and look good.
 </li>
 <li>
 Collect technical details from suppliers and sales, then turn them into easy-to-understand customer benefits and business value.
 </li>
 <li>
 Improve website and SEO content by writing SEO-friendly content, adding updates, and creating landing page text.
 </li>
 <li>
 Plan and prepare social media posts (what to post and how) and support engagement with the audience.
 </li>
 <li>
 Keep up with market changes by monitoring industry trends, competitor posts, and what customers are struggling with.
 </li>
 <li>
 Track results and improve performance by checking engagement, reach, clicks, and leads then suggesting better ideas based on the data.
 </li>
 <li>
 Familiarity with social media management tools and content scheduling platforms.
 </li>
 </ol>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 University degree in marketing, communications, business administration or related field
 </li>
 <li>
 2 years of experience in content marketing, copywriting, or marketing communications.
 </li>
 <li>
 Experience in B2B marketing is preferred.&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 <ul>
 <li>
 Excellent English / Arabic writing and editing
 </li>
 <li>
 Microsoft Office skills
 </li>
 <li>
 Knowledge of AI-assisted content creation tools
 </li>
 <li>
 Communication / Presentation skills
 </li>
 <li>
 Research and analytical skills
 </li>
 <li>
 SEO content writing.
 </li>
 <li>
 Familiarity with LinkedIn marketing
 </li>
 <li>
 Self-motivated personality and creative mentality
 </li>
 <li>
 Well-organized activities and teamwork spirit
 </li>
 </ul>
</div>

Marketing Content Specialist

Kraft Heinz

<div>
 The Kraft Heinz Company is looking for a Scientific and Regulatory Affairs Specialist who will support scientific and regulatory activities to help ensure products comply with applicable regulations and internal standards. This role will collaborate cross-functionally to review product formulations, ingredients, labeling, and claims; prepare and maintain regulatory documentation; monitor regulatory changes; and provide guidance to internal stakeholders throughout product development and commercialization. The ideal candidate has a strong foundation in food science and regulatory requirements, excellent attention to detail, and the ability to communicate clearly with partners across R&amp;D, Quality, Legal, and Commercial teams.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for providing timely compliance input to all projects and ensure it meets and aligns with food compliance related laws, legislation, and regulations across Africa &amp; Trade markets
 </li>
 <li>
 Responsible to give compliance guidance in work streams, and to follow up, verify and validate execution of such actions by stakeholders
 </li>
 <li>
 Accountable for validating that ingredients, formulas, labelling, and claims are in full compliance with laws and regulations in markets been sold
 </li>
 <li>
 Communicate anticipated issues and provide regulatory support and compliance guidance for projects handled to the relevant stakeholders and forums
 </li>
 <li>
 Support a proactive strategic approach in regulatory function to identify, monitor, analyze early signals of upcoming regulations that might have impact in A&amp;T market, categorize them as per their likelihood and potential impact for the business.
 </li>
 <li>
 Build and maintain relationships with the relevant industrial groups and authorities to maintain awareness of new food legislations.
 </li>
 <li>
 Track- monitor and report on the completion of necessary changes that need to be done due to new regulations in order to prevent any penalties from authority.
 </li>
 <li>
 Drive cross-functional cooperation to effectively respond to regulatory related questions, challenges and issues raised for local, import and export products.
 </li>
 <li>
 Proactively identify and communicate SRA risk in any project or work stream
 </li>
 <li>
 Accountable to ensure risk assessment and mitigation plans are communicated to stakeholders
 </li>
 <li>
 Lead the registration process, collecting relevant documents, and keeping track of license expiration for the relevant SSA markets
 </li>
 <li>
 Drive a culture of scientific and regulatory affairs adherence to internal and external compliance processes and practices, driving continuous improvements opportunities
 </li>
 <li>
 Provide technical and legal labelling Information and support artwork approval process
 </li>
 <li>
 Ensure consistency and synergy in label &amp; declarations on packaging across A&amp;T markets (especially shared artworks)
 </li>
 <li>
 Scientific and regulatory affairs representation in all projects driven forums
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in pharmacy, Biotechnology, or Food Science
 </li>
 <li>
 5 years of experience in regulatory compliance/affairs preferably within a food, beverage, or consumer sector
 </li>
 <li>
 Experience working with Microsoft programs and system tools related to recipes and artworks
 </li>
 <li>
 Experience in translation is preferred
 </li>
 <li>
 Fluent in Arabic &amp; English, French is a plus
 </li>
 </ul>
</div>

Scientific & Regulatory Affairs Specialist – Africa & Trading

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