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customer service representative Jobs in Karachi

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At-Desk PVT LTD

Project: Personal Injury Claims &ndash; Military Noise-Induced Hearing Loss (MNIHL)About the RoleWe are looking for an enthusiastic and confident Outbound Call Centre Operative to join our team handling enquiries from social media leads for noise-induced hearing loss claims. Our clients are primarily veterans or current personnel from the Ministry of Defence.We supply packaged claims to law firms.You will be responsible for contacting new enquiries generated through social media, conducting a questionnaire to assess claim eligibility, and managing follow-up processes, including appointment scheduling and sign-up pack completion. You&rsquo;ll also engage with our existing client database who have not yet been successfully onboarded.Key Responsibilities<ul><li>Make outbound calls to clients from social media enquiries and the existing database.</li><li>Conduct initial client screening by completing a detailed questionnaire to assess claim eligibility.</li><li>Explain the No Win, No Fee agreement clearly and professionally.</li><li>Send out sign-up packs via email or post and proactively chase outstanding documentation.</li><li>Contact clients to remind them of upcoming hearing test appointments.</li><li>Liaise with hearing test providers to cancel or reschedule appointments where clients cannot attend (with at least 48 hours&rsquo; notice).</li><li>Deliver excellent customer service in line with our values and procedures.</li><li>Build rapport and empathy with clients through natural, non-scripted conversations.</li><li>Avoid legal jargon; explain processes in a simple, reassuring way.</li><li>Tailor each interaction to the client's individual needs to provide a supportive experience.</li><li>Confidently respond to client questions or concerns in a calm and clear manner.</li><li>Accurately and efficiently record information into our case management system.</li><li>Achieve and maintain individual and team KPIs, ensuring compliance with internal standards and FCA regulations.</li><li>Identify qualifying claims</li><li>Chase documentation from client i.e. ID documents etc</li></ul>Key Skills &amp; Experience Required<ul><li>Previous experience in a call centre or outbound telesales/customer service role (essential).</li><li>Experience in legal services or personal injury claims handling (desirable).</li><li>Confident telephone manner and ability to engage clients in conversation.</li><li>Empathetic and client-focused approach.</li><li>Strong attention to detail and accuracy in data entry.</li><li>Ability to explain complex or sensitive information in a clear and simple way.</li><li>Good organisational skills and the ability to manage a busy workload.</li><li>Computer-literate and familiar with CRM/case management systems.</li></ul>Location: Bahadurabad, Karachi (In office) Monday to Friday and alternate Saturdays (1:00pm to 10:00pm)Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service Operative (Outbound) UK Based

Mars BPO

<ul><li>Mars BPO Pvt Ltd is hiring Customer Sales Representative Male/Female for our in-house campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone calls, we&rsquo;d like to meet you.. As a key part of our sales department, you will handle customer inquiries, offer product recommendations, and close sales while ensuring a positive customer experience.You will play a key role in building customer relationships and contributing to business growth.</li><li>This role requires strong communication skills, a positive attitude, and the ability to build lasting customer relationships.</li></ul>NOTE: (Night Shift - International Campaign only)Experience( 2 years ) Salaries .. Fresher. is 30,000 till 35,000 Experience. is 45,000 till 60,000 For Full time. Transportation for females only. (Drop-off) We are offering basic salary along with lucrative bonus plans. Bonus up to 1 Million.Requirements and skills Maintain accurate records of interactions using CRM tools and ticketing systems Proficiency in English. Thorough understanding of marketing/sales and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Daily, Weekly &amp; Monthly Bonus Plans Achieve individual and team sales targets Maintain customer records and follow up to ensure satisfactionContact/Whatsapp : +92319-5002892 - Address : Venue: Mars BPO SMC Pvt Ltd,2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines, near Avari Towers, Karachi.Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Executive

Progziel Technologies

Job Title: <ul><li>Cold Calling Specialist &ndash; Software Sales (Night Shift)</li></ul>Location: PECHS Block 6, Karachi Shift Timing: 9:00 PM &ndash; 6:00 AM Industry: Software HouseAbout the Role We are a fast-growing software house seeking an experienced and results-driven Cold Calling Expert to join our night shift sales team. The ideal candidate will be responsible for generating new business opportunities through strategic telephonic outreach, engaging potential clients, and building a strong sales pipeline that contributes directly to company growth.Key Responsibilities<ul><li>Conduct targeted cold calling campaigns to generate qualified leads.</li><li>Engage with prospects professionally and persuasively to spark interest in our software services.</li><li>Maintain detailed records of calls, follow-ups, and prospect status using CRM tools.</li><li>Collaborate with the sales team to ensure smooth lead handover and client acquisition.</li><li>Meet and exceed monthly lead generation and conversion targets.</li></ul>Requirements<ul><li>Minimum 3+ years of proven cold calling experience, preferably in the technology/software industry.</li><li>Strong verbal communication skills in English and Urdu.</li><li>Excellent persuasion, objection handling, and negotiation abilities.</li><li>Comfortable working in a target-driven, high-performance environment.</li><li>Proficiency in using CRM systems and sales tracking tools.</li><li>Ability to stay motivated and resilient during extended calling sessions.</li></ul>Preferred Qualifications<ul><li>Experience in B2B or B2C sales calling.</li><li>Familiarity with international markets and clients.</li><li>Demonstrated track record of achieving or exceeding monthly sales targets.</li></ul>Job Type: Full-timeWork Location: In person

Cold Calling Specialist – Software Sales (Night Shift)

Techologik

Only candidates with prior experience in E-Books are encouraged to apply. We&rsquo;re Hiring &ndash; E-Book Sales Executive (Cold Calling + Chat Support)Location: Onsite 8 Pm To 5 AmExperience: 1&ndash;2 yearsJob Type: Full-time About the Role:We are looking for a dynamic E-Book Sales Executive who can confidently handle cold calling and chat support to boost our digital publishing sales. Target: Generate $2,000&ndash;$4,000 monthly sales while building strong client relationships.Key Responsibilities&#9989; Perform cold calls to potential leads.&#9989; Manage live chat, emails, and social inquiries.&#9989; Convert leads into E-Book publishing sales.&#9989; Maintain and update client database .&#9989; Work closely with publishing &amp; marketing teams.&#9989; Achieve monthly sales targets consistently.Requirements <ul><li>Experience in cold calling / telemarketing / sales.</li><li>Excellent English communication ( written + spoken).</li><li>Confident in handling objections &amp; closing deals .</li><li>Knowledge of E-Book publishing / PPC / SMM plus point.</li><li>Self-motivated, target-driven &amp; proactive .</li></ul>What We Offer<ul><li>Competitive base salary + performance-based commission.</li><li>Career growth in the Digital Publishing industry.</li><li>Remote work flexibility depend on performance and target.</li><li>Performance bonuses &amp; long-term opportunities.</li></ul>DM Resume:hr@techologik.com Location: Johar Block 14Job Type: Full-timePay: Rs75,000.00 - Rs95,000.00 per monthWork Location: In person

E-Book Sales Executive (Cold Calling + Chat Support)

Mars BPO Pvt Ltd is hiring Voice Agents Male/Female for our in-house campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone calls, we&rsquo;d like to meet you. Ultimately, you&rsquo;ll help us meet and surpass business expectations and contribute to our company&rsquo;s rapid and sustainable growth. This role requires strong communication skills, a positive attitude, and the ability to build lasting customer relationships.NOTE: (Night Shift - International Campaign only)For Full time. Transportation for females only. (Drop-off) We are offering basic salary along with lucrative bonus plans.Requirements and skills Proficiency in English. Thorough understanding of marketing/sales and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. In this role, you will be responsible for generating leads, closing sales, and providing outstanding service to our customers Daily, Weekly &amp; Monthly Bonus PlansContact/Whatsapp : +92319-5002892 - Mars BPO Pvt Ltd Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, Civil Lines KarachiJob Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Voice Agent

Linkitsoft

LINKITSOFT is looking for a highly skilled Business Development Representative to join our team. An ideal candidate would have good English fluency and the ability to carry out a conversation with a target-oriented approach. We're looking for individuals with a background in cold calling and email marketing who are passionate about driving sales and exceeding targets.Responsibilities:<ul><li>Execute outbound calls and email campaigns to prospective clients, promoting and selling software solutions.</li><li>Utilize your expertise in cold calling and email marketing to generate leads and nurture relationships with potential customers.</li><li>Understand client requirements and effectively communicate the value of our software offerings.</li></ul>REQUIRMENTS:<ul><li>Proficiency in English Speaking.</li><li>Must be dependable and a team player.</li><li>Excellent verbal and written communication skills.</li><li>Prior experience in the BPO industry with a focus on telemarketing and email marketing for software sales.</li><li>Proficiency in cold calling techniques and email marketing strategies.</li><li>Strong negotiation abilities and persuasive communication style.</li><li>Market Competitive Salary.</li></ul>Note: Only shortlisted candidates will be contacted. Avoid sharing irrelevant CVs. Job Details: Company: LINKITSOFT Type: Full-Time Job / Contract Basis Location: Karachi, Sindh, PakistanJob Type: Full-timeWork Location: In person

Business Development Executive

Mars BPO Pvt Ltd is hiring Customer Sales Representatives Male/Female for our in-house campaign. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through phone calls, we&rsquo;d like to meet you. Ultimately, This role requires excellent communication skills, a persuasive attitude, and a customer-first mindset. This role requires strong communication skills, a positive attitude, and the ability to build lasting customer relationships.NOTE: (Night Shift - International Campaign only)For Full time. Transportation for females only. (Drop-off) We are offering basic salary along with lucrative bonus plans. Bonus up to 1 Million.Requirements and skills Proficiency in English. Thorough understanding of marketing/sales and negotiating techniques. Fast learner and passion for sales. Self-motivated with a results-driven approach. Daily, Weekly &amp; Monthly Bonus PlansContact/Whatsapp : +92319-5002892 - Address :Mars BPO Karachi, 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, Karachi.Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Sales Reps

Explore 10+ Telemarketer in Karachi this September. Find roles across top companies and apply now to boost your career.