accounting operations specialist - remote

customer success manager & technical support usa

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accounting operations specialist - remote Jobs in Irvine

customer success manager & technical support usa Jobs in Irvine

tradewind services it support specialist

OluKai-Kaenon-melin-Roark

<div>Who We Are:

Archipelago Companies, a portfolio of highly successful consumer lifestyle brands, is seeking a talented and passionate individual with an entrepreneurial mindset to join our team. Our brands, including OluKai, Kaenon, Melin, Roark, and Tradewind Services are leaders in their respective markets, offering high-quality products and authentic marketing stories direct to consumers. At Archipelago Companies, we pride ourselves on our commitment to integrity, and we strive to create a culture of excellence in everything we do. If you are a driven and innovative individual with a passion for consumer brands, we invite you to apply for our open position and become a part of our dynamic and growing team. 
About the Role:

We&rsquo;re seeking an IT Support Specialist to provide a mix of Tier 1 helpdesk support and Tier 2 technical support for our SaaS-first environment. This role requires ~50% travel to satellite offices to deliver onsite support, support office setups, and participate in an onsite rotation schedule. You&rsquo;ll be a key point of contact for end users while also partnering with IT Systems and Security to resolve escalations and improve reliability. 
 
Key responsibilities in the following areas include but are not limited to: 
 
End User Support (Tier 1)
<ul>
<li>Provide timely support via ticketing system, chat, phone, and in-person onsite visits.</li>
<li>Troubleshoot common issues: account access, MFA/SSO login, SaaS apps, email/collaboration, endpoints (laptops/mobile), printers/peripherals, conferencing/AV basics.</li>
<li>Execute onboarding/offboarding tasks: device setup, user orientation, standard access provisioning steps, and documentation.</li></ul> 


Backend Support (Tier 2)
<ul>
<li>Handle escalations involving deeper troubleshooting and coordination: identity/access group issues, device management (MDM), endpoint security tooling, and SaaS administration tasks.</li>
<li>Assist with incident response basics (e.g., device isolation steps, evidence gathering, coordinating with Security/IT Ops).</li>
<li>Partner with Systems Admins/IT Manager to drive root-cause fixes and reduce recurring tickets.</li></ul> 


Onsite / Field Support (50% travel)
<ul>
<li>Travel to satellite offices on a regular schedule to provide &ldquo;hands-on&rdquo; support.</li>
<li>Support office readiness: workstations, conference rooms, basic network/Wi-Fi troubleshooting, inventory/asset audits, and local vendor coordination.</li>
<li>Participate in an onsite support rotation to ensure coverage and rapid response for high-impact issues.</li></ul> 


Process &amp; Documentation
<ul>
<li>Maintain knowledge base articles and repeatable runbooks for common issues.</li>
<li>Track assets (devices, peripherals) and support license access workflows.</li>
<li>Contribute to service improvements: ticket categorization, automation suggestions, and user training.</li></ul> 


Required Qualifications
<ul>
<li>Bachelor's degree preferred</li>
<li>3+ years in IT support/helpdesk/desktop support (Tier 1) with exposure to Tier 2 tasks.</li>
<li>Strong troubleshooting skills across: Windows/macOS, mobile devices, common SaaS tools, and basic networking fundamentals.</li>
<li>Experience with a ticketing system (e.g., Jira Service Management, Zendesk, ServiceNow).</li>
<li>Comfortable supporting users in-person and remotely; strong customer service mindset.</li>
<li>Ability to travel ~50% and participate in an onsite rotation schedule.</li></ul> 


Preferred Qualifications
<ul>
<li>Experience with identity and access (Okta/Azure AD/Google Workspace), MFA, RBAC groups.</li>
<li>Experience with MDM/device management (Intune/Jamf/Workspace ONE).</li>
<li>Basic SaaS admin experience (Google Workspace/Microsoft 365, Slack, Zoom, etc.).</li>
<li>Familiarity with retail or multi-site operations and supporting distributed teams.</li>
<li>Scripting/automation interest (PowerShell/Bash) or workflow automation experience.</li></ul> 


Location &amp; Office Structure: This is an in-office hybrid position with significant travel (~50%) to satellite offices in Irvine and San Clemente. Mandatory 4 days per week in office with the option to work from home 1 day per week. Participation in onsite rotation schedule (hours and cadence defined by region/coverage needs). 
Compensation: The salary range for this position is: $70,000 - $75,000, based on the experience that you bring to the position. 
Benefits and Perks:
<ul>
<li>Complimentary chef prepared breakfast and lunch provided Monday - Thursday</li>
<li>Generous product gift program and all brand discounts</li>
<li>Growth opportunities within the Archipelago family of brands: OluKai, Kaenon, Melin, Roark</li>
<li>Company bonus program</li>
<li>5 year and 10 year Milestone Anniversary travel gifts</li>
<li>Medical, Dental, Vision insurance in accordance with plan guidelines</li>
<li>Company paid life insurance in accordance with plan guidelines</li>
<li>401k with employer match in accordance with plan guidelines</li>
<li>15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year</li>
<li>Paid beach and giveback days, bi-annual team building events and other in-person celebrations</li>
<li>Work with talented and great people who share a love of the ocean lifestyle</li>
<li>OluKai is a Certified B Corporation with paid company service days</li></ul> 


Archipelago Companies values a diverse, inclusive, and entrepreneurial workforce and culture, and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual&rsquo;s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at hr@arch-cos.com. Archipelago will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.</div>

Tradewind Services IT Support Specialist

Earthbar

<div>About Earthbar:

At Earthbar and Beaming, we are dedicated to Unlocking Human Potential through the power of health and wellness. Operating smoothie bars and retail spaces for the discovery of authentic, special and undiscovered brands., we center our activity around Our five values: Integrity, Connection, Contribution, Energy, and Excellence. Our intention is to create a vibrant culture where our team and customers are empowered to thrive, making wellness accessible, delicious, and deeply rooted in a commitment to quality and well-being. We are more than just health food brands; we are a community dedicated to a healthier, happier world. Founded in Southern California in 1971, Earthbar has been a wellness destination, known for nourishing the most health-obsessed high achievers. As of 2025, Earthbar &amp; Beaming are on route to become nationally recognized leaders in the health and wellness space.

About The Team:

At Earthbar (est. 1971) and Beaming, marketing isn&rsquo;t just promotion &mdash; it&rsquo;s performance.

You&rsquo;ll work across multiple high-growth wellness brands, bringing ideas to life from physical stores around the country to digital platforms, social communities, and partnerships with influencers, creators, and nutrition experts. Our work lives in the real world and online &mdash; and it drives measurable impact in both.

We believe great marketing starts with great storytelling. Our job is to clearly connect people to who we are, what we offer, why it matters, and how to experience it &mdash; in a way that balances creativity and culture with data and results.

If you&rsquo;re passionate about health and wellness, inspired by iconic brands, and energized by building connections that convert, this is a team where you can do meaningful work &mdash; and grow as we scale nationally. 


About the Role:

The Marketing Specialist is responsible for leading the development and execution of retail marketing programs, campaigns, activations, and strategic partnerships that drive traffic, engagement, capture rate, and sales across all store formats. This role serves as a cross-functional connector, ensuring initiatives are strategically aligned, operationally executable, and performance-driven, while supporting both street store growth and gym-based marketing opportunities.
<ul>
<li>Lead and manage the execution of marketing programs and campaigns designed to drive traffic, engagement, and sales.</li>
<li>Lead end-to-end campaigns and product launches by developing go-to-market strategies, leading guest-facing activations, collaborating with other cross-functional teams, and leveraging customer feedback to inform ongoing marketing insights and optimization.</li>
</ul><ul><li>Manage marketing project workflows by developing detailed project briefs, building and maintaining Asana boards, assigning tasks with clear deliverables and deadlines, facilitating cross-functional conversations, and ensuring all campaign components are completed on time.</li>
</ul><ul><li>Lead marketing events &amp; activations in support of new product launches, limited time offers, brand collaborations and promotional moments, and new store opening celebrations that support brand awareness, traffic-driving initiatives, and guest acquisition.</li>
</ul><ul><li>Serve as the primary marketing partner to internal operational stakeholders, Equinox and Club Studio, developing and executing integrated initiatives that support gym-led activations while driving brand awareness and sales for Earthbar and Beaming.</li>
</ul><ul><li>Lead and optimize gym-based marketing initiatives designed to increase capture rate, strengthen member engagement, and drive in-gym traffic through targeted promotions, activations, and partnership opportunities.</li>
</ul><ul><li>Develop and implement community engagement programs for street stores that drive local awareness, build strategic partnerships, and increase traffic through events, collaborations, and neighborhood outreach initiatives.</li>
</ul><ul><li>Oversee the production and distribution of marketing materials, ensuring alignment with brand standards and campaign goals. Communicate with Ops Services on distribution.</li>
</ul><ul><li>Maintain an organized repository of marketing materials and ensure all content is current and accurate.</li>
</ul><ul><li>Review campaign performance and key marketing metrics, analyze results against objectives, and provide actionable insights and recommendations to optimize future programs and drive measurable growth.</li>
</ul><ul><li>Act as the main marketing contact for store teams, addressing individual inquiries, supporting one-off local needs, and resolving campaign execution challenges.</li></ul> 


About You:

Our ideal candidate is a leader who can drive initiatives from beginning to end, while demonstrating an excitement for all things Earthbar &amp; Beaming. Some qualifications include:
<ul>
<li>2-4 years of experience in marketing, preferably in the retail or food and beverage industry.</li>
</ul><ul><li>Bachelor's degree in marketing or related field preferred.</li>
</ul><ul><li>Proficiency in Microsoft Office, Google Suite, and Asana. Familiarity with Slack and Adobe Creative Suite is a plus.</li>
</ul><ul><li>Strong project management skills and ability to manage multiple projects simultaneously in a fast-paced environment.</li>
</ul><ul><li>Excellent verbal and written communication skills.</li>
</ul><ul><li>A nimble and creative problem solver who is detail-oriented and can work both independently and as part of a team.</li></ul> 


Behavioral / Leadership Competencies
<ul>
<li>Collaborates</li>
<li>Courage</li>
<li>Directs Work</li>
<li>Ensures Accountability</li>
<li>Self Development</li>
<li>Action Oriented</li>
<li>Being Resilient</li>
<li>Guest Focused</li>
<li>Demonstrates Self-Awareness</li>
<li>Interpersonal Skills</li></ul> 


Work Environment

This roles is a remote/hybrid role but the person must reside in Southern California. This role routinely uses standard office equipment such as laptop computers, smart phones, photocopiers, cameras, filing cabinets, and other presentation materials. Some travel between the home, our central office and our stores. 


Benefits &amp; Perks
<ul><li>Free Wellness Packed Smoothie during working shifts</li>
<li>50% off on retail items</li>
<li>Health, Dental and Vision Benefits</li>
<li>401k Plan</li>
<li>Access to world class learning &amp; development resources</li>
<li>Upbeat Gym Environments when visiting the field</li>
<li>Free Gym Membership to World Class Gym</li>
<li>Growth Opportunities</li></ul></div>

Marketing Specialist

Best Buy

<div><div>As a Retail Sales Associate, you&rsquo;ll be the face of Best Buy for customers who visits our stores. We&rsquo;ll train you with the skills and knowledge you need to confidently recommend the right tech products and services to meet each person&rsquo;s unique needs. If you have a passion for sales or just helping people, this role is great for you. 
 
What you&rsquo;ll do</div><ul><li><div>
Welcome and engage with customers in a warm, friendly manner</div></li><li><div>
Perform product demos, answer questions and make recommendations that meet customers&rsquo; needs across all departments</div></li><li><div>
Complete cashier duties for purchases, returns and exchanges</div></li><li><div>
Maintain appropriate knowledge and expertise through ongoing learning and development</div></li><li><div>
Help keep the sales floor clean and well stocked</div></li><li><div>
Assist with in-store pickup and curbside pickup orders</div></li></ul><div>
Basic qualifications</div><ul><li><div>
3 months of experience working in retail or another fast-paced, team-oriented environment</div></li><li><div>
Ability to work a flexible schedule, including holidays, nights and weekends</div></li></ul><div>
What&rsquo;s in it for you 
 
We&rsquo;re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. 
 
Our benefits include:</div><ul><li><div>
Competitive pay</div></li><li><div>
Generous employee discount</div></li><li><div>
Financial savings and retirement resources</div></li><li><div>
Support for your physical and mental well-being</div></li></ul><div>
About us 
 
As part of the Best Buy team, you&rsquo;ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life &mdash; in our stores, online and in customers&rsquo; homes. 
 
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We&rsquo;re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.&trade; 
 
Best Buy is an equal opportunity employer. 
 
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.</div>
Position Type: Part time</div>

Retail Sales Associate

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
It is a great time to join the beauty retail division of CVS Health, as America&rsquo;s leading retail pharmacy with more than 8,000 stores and continuing to grow. We are seeking a talented, sales oriented, Licensed Beauty Sales Consultant who is passionate about the beauty industry and believes the customer experience should be topnotch. We have partnered with service industry leaders to bring top-notch beauty services to our customers in-store. 
 
CVS customers will experience your passion for beauty as you share the latest beauty trends and techniques through beauty services and sales. You will be responsible for the end-to-end customer experience in Beauty &amp; Personal Care and will provide various paid beauty services and personalized product advice. 
 
Customer Sales Experience 
<ul><li>
Seek out customers to ensure they have a world class beauty advisor experience. 
</li><li>
Provide personalized sales service based on customer needs, productive upselling and suggestive selling. 
</li><li>
Maneuver in a conversation to stimulate a different thought process. This means you are confident and comfortable using your verbal skills to generate sales. 
</li><li>
Be the brand expert by answering customer questions in detail with product knowledge to produce the largest sales basket possible. 
</li><li>
Engage all customers with CVS services, Beauty Club programs and invite customers to in-store events and/or explain current promotions to close the sale of products and services. 
 
Performing Services 
</li><li>
Represent both the CVS and partner brands when interacting with customers and uphold the highest standards of service. 
</li><li>
CVS Licensed Beauty Sales Consultants are required to provide ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other applicable services offered in any location in which they work. 
</li><li>
CVS Licensed Beauty Sales Consultants must successfully pass assessments of proficiency before performing services in store. 
</li><li>
Educate beauty customers by demonstrating proper product usage and highlighting product features and benefits to help drive purchase conversion. 
</li><li>
Manage time effectively between consultations, scheduled services and walk-in clients. 
</li><li>
Display current and active Cosmetology/Esthetician license during all working hours in all locations in which they work as mandated by the state. 
 
Operational 
</li><li>
Create and maintain product displays and display special promotional materials in support of key brand, corporate and local advertising efforts. 
</li><li>
Participate in and represent CVS at sales programs and/or events. 
</li><li>
Maintain a beautiful and clean zone by keeping your assigned area well-stocked, well-merchandised and compliant with hygiene standards for a positive shopping and service experience. 
</li><li>
Ensure that all CVS sanitation and hazardous waste disposal policies are executed in a timely and compliant manner. 
</li><li>
Complete ongoing sales, brand, and paid service execution training in a timely manner with CVS and service partners to ensure knowledge and skills are modern and current. 
</li><li>
Maintain a professional colleague appearance in compliance with company policies and guidelines at all times. 
</li><li>
Be our customer&rsquo;s Beauty Expert by being plugged-in to all of the latest beauty trends and techniques. Be a beauty enthusiast! 
 
Why You&rsquo;ll Love Working Here! 
</li><li>
Exposure to the latest and greatest product in the industry through brand interaction, training and more. 
</li><li>
Gratis. Everyone loves free samples! 
</li><li>
Aspire to be one of the top Beauty Sales Consultants to earn an invitation to the annual tradeshow. The day is full of learning, demonstrations and surprises! 
</li><li>
You will be helping people on their path to better health. When people feel good about themselves and take care of their beauty needs, that translates to a positive impact on the rest of their lives, and you will contribute to this impact!</li><li>
Required Qualifications<ul><li>
Must possess a current and valid Cosmetology/Esthetician License in the state in which you will be working. 
</li><li>
Must maintain an active Cosmetology/Esthetician license at all times in the state you are employed and ensure it is present and displayed during working hours at your work site(s) as mandated by that state. 
</li><li>
CVS Licensed Beauty Sales Consultants must demonstrate the ability and willingness to perform ear-piercing services in all stores. Licensed Beauty Sales Consultants are also required to perform all other services offered in any location in which they work. 
</li><li>
Must pass all required skills assessments and training courses to fully execute paid service options offered in the store locations in which you work. 
</li><li>
Ability to use sales data with product/brand knowledge to meet sales and beauty service goals 
</li><li>
Strong interpersonal, organizational and communication skills. 
</li><li>
Goal-driven, with an ability to multi-task. 
</li><li>
Ability to work independently and as an integral part of a team in a fast-paced environment, handling multiple priorities and quickly learning new procedures. 
</li><li>
Available to work at a CVS store and travel to sales programs and events as needed. 
</li><li>
Available to work a flexible retail schedule, which may include mornings, evenings, weekends, extended hours and &ldquo;Peak&rdquo; Hours 
</li><li>
Nevada Licensed Beauty Sales Consultant applicants must provide confirmation of a MAKEUP ARTIST REGISTRATION/ THREADER REGISTRATION issued from the state of Nevada. 
</li><li>
In specific CVS stores, we require bi-lingual beauty advisors that can speak to customers in both English and Spanish. 
</li><li>
Must be at least 18 years old. 
</li><li>
High school diploma or equivalent.</li></ul> 

Preferred Qualifications<ul><li>
Prior beauty sales experience with a strong passion for beauty. 
 
Physical Requirements 
</li><li>
Stand for extended periods of time and move throughout the store in order to provide excellent customer service, including providing services and beauty consulting, and perform other task work such as stocking and facing product displays and updating advertising promotions. 
</li><li>
Able to stoop, kneel or crouch, and able to reach or grasp objects, including objects on lower shelves. 
</li><li>
Able to perform duties requiring manual dexterity (e.g., hair styling, makeup applications, ear piercing). 
</li><li>
Physical abilities to support the Required Qualifications listed above.</li></ul> 

Education
High School diploma or equivalent preferred but not required.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$18.90 - $27.90
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 06/05/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Beauty Sales Consultant, Licensed

Pathway Capital Management

<div>The responsibilities of an Accounting Operations Specialist include:<ul><li>
Analyze and process routine and non-routine confidential correspondence for client portfolio transactions (including capital calls, cash, and stock distributions)</li><li>
Prepare and send client portfolio transaction letters to clients</li><li>
Monitor general correspondence received through email (including client requests, general partner requests, and distribute correspondence to appropriate departments).</li><li>
Maintain wire instructions in the company database and communicate wire instructions to appropriate parties upon request</li><li>
Ensure timely and accurate processing of wires through the treasury system</li><li>
Other duties and special projects, as assigned</li></ul>
Qualifications<ul><li>
A bachelor&rsquo;s degree in business-related subject matter</li><li>
Two to three years of experience working full-time in a bookkeeping or closely related position</li><li>
Detail-oriented, proactive, and resourceful</li><li>
Strong communication skills</li><li>
Self-motivated with the ability to focus on multiple tasks</li><li>
Highly proficient in the use of Microsoft Excel and Microsoft Word</li></ul>
Benefits &amp; Compensation<ul><li>
Health care package with a minimal employee contribution and a generous 401 (k) match</li><li>
Ten company-paid holidays and vacation accrual.</li><li>
Salary range between 60k- 70k with eligibility for overtime and one discretionary bonus per year</li><li>
Remote position for Southern California applicants</li></ul> 
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to maintaining a workplace free from harassment and discrimination.
We do not offer visa sponsorship at this time.</div>

ACCOUNTING OPERATIONS SPECIALIST - REMOTE

Stone LLP

Warning: This Is Not Your Average Law Firm Case Manager Job.Most litigation firms hiring a case manager will bore you to tears with a laundry list of duties and then underpay you for the privilege. We're not most firms.Stone LLP is a boutique California litigation powerhouse specializing in business disputes, construction litigation, and real estate law. Our clients come to us when the stakes are high and they need a firm that fights. We win. And we need a sharp, detail-obsessed case manager to help us do it.Who We're Looking For in a Case ManagerYou're not the person who watches the clock. You're the one who notices the typo everyone else missed. You know that a misfiled document can sink a case, a missed deadline can cost a client everything, and &quot;good enough&quot; isn't good enough in litigation.You've got at least 2 years of legal case management or litigation support experience, ideally in business, construction, or real estate law. You can run circles around Microsoft Office. You proofread like your reputation depends on it &mdash; because here, it does.Case Manager Key ResponsibilitiesYou'll be in the mix from day one &mdash; managing client calls, calendaring court appearances and depositions, and supporting attorneys through every phase of litigation including pleadings, discovery, motions, and trial prep. You'll maintain case files, draft correspondence, generate client invoices, file documents with the court, and keep the office running like a well-oiled machine.The attorneys focus on winning cases. You make sure nothing falls through the cracks. It's a critical role &mdash; and we treat it that way.Case Manager Requirements<ul><li>Associate's degree or paralegal certificate</li><li>2+ years of litigation support or legal case management experience</li><li>Microsoft Office 365 mastery (we mean it &mdash; mastery!)</li><li>Ability to independently prioritize tasks and meet firm deadlines</li><li>Proofreading skills sharp enough to catch a comma splice at 40 paces</li><li>Follow-through that borders on relentless</li></ul>Why Work at Stone LLP | Business, Construction &amp; Real Estate LitigationWe're small enough that your work actually matters. Big enough that the work is serious and the cases are interesting. We offer competitive pay, real benefits, and a collaborative environment where sharp people get noticed &mdash; and rewarded. Career growth here is real, not a line in a job posting.How to Apply for the Case Manager PositionSubmit your resume and cover letter in PDF format through this posting. Stone LLP is an equal opportunity employer and welcomes candidates of all backgrounds.If you read this far and you're still excited &mdash; that's a good sign. Apply.Job Type: Full-timePay: $26.00 - $35.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Ability to Commute:<ul><li>Irvine, CA 92614 (Required)</li></ul>Work Location: In person

Case Manager - Onsite

Skyworks Solutions

<div>If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high-performance analog semiconductors whose solutions are powering the wireless networking revolution. Through our broad technology expertise and one of the most extensive product portfolios in the industry, we are Connecting Everyone and Everything, All the Time. 
At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management, and the freedom to make meaningful contributions in a setting that encourages creative thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together are changing the way the world communicates.
Requisition ID: 77029<div><div><div><h2 class="jobSectionHeader">
Description</h2></div><div>
The Semiconductor Sales Operations Specialist is a key member of the sales operations team, responsible for ensuring exceptional customer and account management and governance for the business globally. This role acts as the primary owner of customer master data within both SAP and Salesforce (SFDC), ensuring accuracy, consistency, and compliance across all platforms. #LI-DB1</div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2></div><div><ul><li>Global Customer &amp; Account Management, Maintenance, and Governance</li><li>Serve as the main point of contact for customer account inquiries, updates, and issue resolution</li><li>Support sales teams with new end customer creation, account setup, and related maintenance</li><li>Collaborate with sales, marketing, and finance to optimize account strategies that drive growth</li><li>Customer Master Data Ownership (SAP &amp; SFDC):</li></ul>
 o Maintain and update customer master records in SAP and Salesforce (SFDC), ensuring data integrity and compliance with company standards 
 o Ensure 24-48 hour response to sales on account inquiries 
 o Coordinate with Data and Business teams to implement changes, enhancements, and integrations related to customer data 
 o Perform regular audits to validate data accuracy and resolve duplicates or discrepancies 
 o Develop and document processes for customer data management and governance 
<ul><li>Reporting &amp; Analytics:</li></ul>
 o Generate customer and account management reports for leadership and sales teams 
 o Analyze trends in customer data to identify opportunities for process improvement and business growth 
<ul><li>Compliance &amp; Process Improvement:</li></ul>
 o Ensure adherence to data privacy regulations and internal policies in all customer data activities 
 o Drive continuous improvement in customer master data management processes</div></div><div><div><h2 class="jobSectionHeader">
Required Experience and Skills</h2></div><div><ul><li>Bachelor&rsquo;s degree in Business, Information Systems, or related discipline preferred and minimum 5 years job experience</li><li>Experience in sales operations, account management, Salesforce administration, or customer data management within the semiconductor industry preferred</li><li>Proficiency with SAP and Salesforce (SFDC) required</li><li>Advanced Salesforce reporting and dashboard skills required; Excel (VBA) Preferred</li><li>Excellent organizational, analytical, and communication skills</li><li>Attention to detail and ability to manage multiple priorities</li></ul></div></div></div>
The typical base pay range for this role across the U.S. is currently USD $114,400 - $220,200 per year. Starting base pay will depend on relevant experience and skills, training and education, business needs, market demands, the ultimate job duties and requirements, and work location. Skyworks has different base pay ranges for different work locations in the U.S. Benefits include access to healthcare benefits (including a premium-free medical plan option), a 401(k) plan and company match, an employee stock purchase plan, paid time off (including vacation, sick/wellness, parental leave), among others. Employees are eligible to participate in an incentive plan, and certain roles are also eligible for additional awards, including recognition and stock. These incentives and awards are based on individual and/or company performance. 
Skyworks is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Skyworks strives to create an accessible workplace; if you need an accommodation due to a disability, please contact us at accommodations@skyworksinc.com.</div>

Sr. Sales Operations Analyst 2

Explore 47+ Tradewind services it support specialist in Irvine this April. Find roles across top companies and apply now to boost your career.