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training and development manager

Candidzone

Learning and Development Senior OfficerManagement Advisory&middot; Advise the Head of L&amp;D in order to create strategies aligned with current industry trends.&middot; Develop and implement strategic learning frameworks to support organizational growth.Staff Training and Management&sect; Support in the planning and organization of learning/development and training programs for existing employees up to and including Managerial level, both overseas and locally, in-line with identified needs and skills gaps.&sect; Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.&sect; Oversee and manage development programs for Qatari Graduates, ensuring their effective training and progression into skilled roles within the organization.&sect; Monitor and report on Qatari Graduate performance and attendance, coordinating with various educational institutions such as Qatar Petroleum, College of North Atlantic - Qatar, Qatar Aeronautical College, and international institutions in the US, Australia, and UK.&sect; Lead the Qatari Internship Program, ensuring the professional delivery of a best-in-class program.&sect; Schedule training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.&sect; Manage daily counselling and disciplinary actions for Graduates, Interns and Trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.&sect; Liaise with training providers and professional bodies, to design, plan, and review training programs, ensuring they meet the specific skills requirements of the organization.&sect; Collaborate with the L&amp;D team and other departments to coordinate specialized management and general training programs and procedures.Must have valid Qatar id and able to join soon.Apply now :- Email id c.caren@candidzone.netWhatsApp Caren +97430662111Job Types: Full-time, Permanent

Hiring Now :-Learning and Development Senior officer

Centro Hotels by Rotana

<div>
 
 Job Description
 
 
 
 We&rsquo;re currently seeking for passionate and dynamic guest focused Learning and Development professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Assistant Learning &amp; Development Manager you are responsible for assisting the Human Resources Department in managing the hotel&rsquo;s training function in order to promote the desired work culture. The role involves developing and conducting training courses as well as facilitating training workshops based on operational requirements and will include key responsibilities such as-
 
 
 <ul>
 <li>
 Analyze Colleague Development needs in the hotel and prioritize such needs for the Cluster Assistant Human Resources Manager to review
 </li>
 <li>
 Deliver a variety of professional quality training and development programs and evaluate the effectiveness of training delivery by supervisors
 </li>
 <li>
 Consult with the Cluster Assistant Human Resources Manager for the co-ordination of Colleague Development courses
 </li>
 <li>
 Assist in conducting a &lsquo;Colleague Development Needs&rsquo; analysis and prepare an Annual Learning &amp; Development Plan and budget accordingly
 </li>
 <li>
 Ensure the maintenance of Learning &amp; Development aids, order Learning &amp; Development materials and stationery as required for the Learning &amp; Development office and Colleague Development courses
 </li>
 <li>
 Assist in the selection of Departmental Trainers, then assist in training and developing them through ongoing workshops and monthly meetings
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have three years supervisory experience in a professional training environment with expertise in instructional methods and training techniques, preferable including needs analysis, learning theory, group and individual training techniques, as well as training evaluation. You must have a good working knowledge of computers along with excellent communication and presentation skills.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following competencies-
 
 
 Understanding the Business
 
 
 Influencing Outcomes
 
 
 Planning for Business
 
 
 Team Building
 
 
 Valuing Diversity
 
 
 Leading People
 
 
 Adaptability
 
 
 Drive for Results
 
 
 Customer Focus
 
 
 Managing Operation
</div>

Assistant Learning & Development Manager

Cloudeats Kitchen

Key Responsibilities:1. Recruitment &amp; Onboarding<ul><li>Oversee the full recruitment cycle from job posting, screening, and interviewing to selection and hiring.</li><li>Coordinate with department heads to identify staffing needs for restaurant, kitchen, and office positions.</li><li>Conduct onboarding and orientation programs to ensure new employees are well-integrated into the company culture.</li></ul>2. Employee Relations &amp; Performance Management<ul><li>Act as the main point of contact for all employee-related issues, grievances, and disciplinary matters.</li><li>Develop and implement performance appraisal systems to monitor employee productivity and growth.</li><li>Foster a positive, respectful, and team-oriented work environment.</li></ul>3. Payroll &amp; Compensation<ul><li>Supervise monthly payroll preparation and ensure accurate processing of salaries, benefits, and overtime.</li><li>Maintain employee records and ensure compliance with Qatar Labor Law and company standards.</li><li>Recommend and implement fair compensation and benefits structures.</li></ul>4. Training &amp; Development<ul><li>Identify training needs and coordinate development programs for F&amp;B staff (kitchen, service, and management teams).</li><li>Conduct workshops on hygiene, safety, customer service, and leadership as per company standards.</li></ul>5. Policy &amp; Compliance<ul><li>Ensure all HR policies and procedures comply with Qatar Labor Law.</li><li>Manage visa processing, renewals, and employee documentation in coordination with the PRO (Public Relations Officer).</li><li>Maintain employee files, contracts, and other HR records.</li></ul>6. Strategic HR &amp; Organizational Development<ul><li>Support management in developing long-term HR strategies aligned with business goals.</li><li>Contribute to workforce planning, succession management, and organizational growth initiatives.</li></ul>Job Type: Full-time

Human Resources Manager - Arabic & F&B Experience

Rixos

<div>Company Description 
Rixos Premium Qetaifan Island North
Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country&rsquo;s biggest draws will be Qetaifan Island North&rsquo;s Meryal Waterpark attraction. The Rig 1938 is the world&rsquo;s highest tower of its kind, reaching 82 metres. 
Job Description 
Director of Learning &amp; Development
This position is responsible for leading the strategic planning and implementation of all training and development initiatives across the hotel, waterpark, and beach club. Partner with senior leaders to design and deliver impactful programs that align with our brand values, operational goals, and guest expectations, ensuring every team member has the tools to grow and succeed.<ul><li>
Partner with the Director, People &amp; Culture, to align the L&amp;D strategy with the overall people strategy and brand vision.</li><li>
Develop and execute a cluster-wide L&amp;D strategy, aligned with business priorities and brand standards.</li><li>
Design, implement, and evaluate training programs for all departments, including front office, F&amp;B, operations, safety, guest services, and leisure.</li><li>
Drive leadership development, succession planning, and talent pipeline initiatives.</li><li>
Lead onboarding programs to deliver a seamless and engaging new hire experience.</li><li>
Monitor training effectiveness through KPIs, audits, feedback, and operational performance.</li><li>
Partner with department heads and the P&amp;C team to identify learning needs and opportunities for development.</li><li>
Promote a culture of continuous learning, excellence, and innovation.</li><li>
Ensure compliance with local training requirements, health &amp; safety, and hospitality best practices.</li><li>
Regularly evaluate training effectiveness through post-training assessments, feedback, and ROI analysis.</li><li>
Manage L&amp;D budgets, resources, and vendor relationships efficiently.</li><li>
Support internal communication and engagement efforts in collaboration with the People &amp; Culture and Marketing teams.</li></ul> 

Qualifications 
<ul><li>
Proven experience of 5&ndash;7 years in a similar role within luxury hospitality, ideally in a cluster or resort complex environment.</li><li>
Previous experience in the Middle East is preferred.</li><li>
Experience supporting diverse operations, including hotels, resorts, theme parks, or leisure venues.</li><li>
Strong understanding of hospitality service excellence and guest-centric training.</li><li>
Expertise in instructional design, facilitation, coaching, and digital learning platforms.</li><li>
A people-first leader with outstanding communication, presentation, and interpersonal skills.</li><li>
Bachelor&rsquo;s degree in HR, Education, Business, or a related field (Master&rsquo;s or certifications in L&amp;D/Training preferred).</li><li>
Multilingual skills and cultural awareness are a plus.</li></ul> 

Additional Information</div>

Director of Learning & Development

Chalhoub Group

<div>
 
 INSPIRE | EXHILARATE | DELIGHT
 
 
 
 For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.
 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.
 
 
 Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work&reg; certification in several markets.
 
 
 Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.
 
 
 
 What You'll Be Doing
 
 
 
 As a Trainer for Learning &amp; Development in Doha, you will play a critical part in shaping the learning culture within our retail teams across Qatar and India. You will be responsible for delivering in-person sessions in Qatar and virtual training for India across core programs such as Retail Induction, Accreditation, Omnichannel, and Frontline Leadership. Your key responsibilities include the below:
 
 
 <ul>
 <li>
 Facilitate engaging and interactive sessions tailored to the needs of diverse audiences across locations.
 </li>
 <li>
 Serve as a cultural ambassador and key influence on the employee experience through high-impact training delivery.
 </li>
 <li>
 Collaborate closely with the Retail Academy and L&amp;D teams to ensure consistency and alignment in training delivery.
 </li>
 <li>
 Monitor participant engagement and provide feedback to improve learning outcomes.
 </li>
 <li>
 Adapt training methods to cater to both in-market and virtual learning needs.
 
 
 </li>
 </ul>
 
 What You'll Need To Succeed
 
 
 
 <ul>
 <li>
 You are an Arabic speaker with 2 to 3 years of relevant experience in training, learning &amp; development, or facilitation roles.
 </li>
 <li>
 You are committed, outgoing, assertive, well-spoken, and demonstrate strong leadership skills.
 </li>
 <li>
 You preferably have experience in the retail or hospitality fields.
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
 
 
 We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
 
 
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Trainer - Learning & Development

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25150536
 
 
 
 Job Category
 
 Procurement, Purchasing, and Quality Assurance
 
 
 
 Location
 
 Al Messila a Luxury Collection Resort &amp; Spa Doha, Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 Implements quality assurance processes and verifies training and development activities are strategically linked to the company&rsquo;s mission, vision, brand standards, and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level. This position champions the Quality function and builds support for change.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
 
 
 </li>
 </ul>
 
 Essential Experience
 
 
 
 <ul>
 <li>
 Experience and/or knowledge of hotel business.
 </li>
 <li>
 Ability to understand quality management practices and teaches to others.
 </li>
 <li>
 Ability to understand data collection methods.
 </li>
 <li>
 Knowledge of budget preparation and the control of costs.
 </li>
 <li>
 Working knowledge of statistical measurement tools.
 </li>
 <li>
 Effective presentation skills.
 </li>
 <li>
 Detail orientation and analytical
 
 
 </li>
 </ul>
 
 Desirable Experience
 
 
 
 <ul>
 <li>
 Operations background &ndash; depending on hotel facilities, a rooms or f&amp;b background may be preferred
 </li>
 <li>
 Previous training in guest relations.
 </li>
 <li>
 Previous experience using database, word processing, spreadsheet, graphic and statistical computer applications.
 </li>
 <li>
 Experience/trained in Six Sigma or TQM
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Quality Assurance Goals
 
 
 
 <ul>
 <li>
 Attends daily executive committee meetings to give real time updates on hotel performance, address guest incidences and attends monthly department meetings to enhance quality training.
 </li>
 <li>
 Presents and shares weekly analysis on defect trends, guest feedback and provides recommendations on focus areas.
 </li>
 <li>
 Coordinates a weekly quality meeting focusing on guestVoice, top incidents, and business standard audits.
 </li>
 <li>
 Records, tracks, and communicates the progress of quality related activities in the hotel to executive committee members, managers, associates, and the corporate office.
 </li>
 <li>
 Facilitates problem solving meetings to verify the systematic process is adhered to and quality tools are used, with the intent to achieve resolution.
 </li>
 <li>
 Facilitates process improvement teams, verifying use of the systematic processes, and improvement is achievable and measurable.
 </li>
 <li>
 Immerses in operations to better understand issues/defects faced on the ground.
 </li>
 <li>
 Drives several initiatives for business standard audits and guestvoice.
 </li>
 <li>
 Conducts monthly audit to verify compliance with company and brand standards.
 </li>
 <li>
 Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.
 </li>
 <li>
 Directs property quality efforts to address critical customer requirements.
 </li>
 <li>
 Completes other reasonable duties as requested by leadership.
 
 
 </li>
 </ul>
 
 Executing Quality Training Programs
 
 
 
 <ul>
 <li>
 Partners with Learning &amp; Development (L&amp;D) to train executive committee members and managers on problem solving, process improvement, and strategic planning techniques.
 </li>
 <li>
 Develops specific training designed to improve service performance.
 </li>
 <li>
 Drives brand values and philosophy in all training and development activities.
 </li>
 <li>
 Partners with L&amp;D team to verify transfer of learning in the hotel/classroom takes place.
 </li>
 <li>
 Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
 </li>
 <li>
 Partners with HR on hotel recognition program for associates to recognize associates for involvement in the quality process.
 
 
 </li>
 </ul>
 
 Managing Quality Tools
 
 
 
 <ul>
 <li>
 Verifies that management practices at all levels are aligned with quality tools.
 </li>
 <li>
 Verifies the tools for continuous improvements are in place and being utilized.
 </li>
 <li>
 Uses data collection methods to identify, compile, display, track, and analyze defect trends.
 
 
 </li>
 </ul>
 
 Managing The Guest Experience
 
 
 
 <ul>
 <li>
 Reviews guest feedback with leadership team and verifies appropriate corrective action is taken.
 </li>
 <li>
 Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
 </li>
 <li>
 Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels, and overall satisfaction.
 </li>
 <li>
 Supports operational leaders in the response and handling of guest feedback, problems, and complaints on various platforms (social media, TripAdvisor, etc.).
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand &ndash; a collection of Europe's most celebrated and iconic properties &ndash; serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
 
 
 From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale &ndash; a portal to the destination&rsquo;s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Learning & Development Manager

Hays

The Role
 We are seeking a dynamic and experienced Training Manager to join a thriving Health and Beauty company in Doha, Qatar. The ideal candidate will lead the design, development, and implementation of comprehensive training programs that empower teams to deliver exceptional service and maintain industry-leading standards. Responsibilities: - Develop and execute effective training strategies that align with the company’s goals and enhance employee performance. - Design engaging training materials and workshops tailored to the health and beauty industry. - Assess training needs through surveys, interviews, and consultation with managers to identify skill gaps. - Coordinate and conduct training sessions, workshops, and seminars for new hires and existing staff. - Evaluate training program effectiveness and make continuous improvements based on feedback and performance metrics. - Collaborate with department heads to ensure training initiatives support business objectives and comply with industry regulations. - Manage and mentor a team of training coordinators and facilitators. - Maintain up-to-date knowledge of industry trends, techniques, and best practices in training and development.
 
Requirements
 <ul>
<li>Proven experience as a Training Manager or similar role, preferably in the health and beauty sector, within the GCC region. - Strong knowledge of training methodologies and instructional design. - Fluency in English; knowledge of Arabic is a plus. - Flexibility to adapt training programs in a fast-paced, evolving industry environment.</li>
</ul>
About the company
 At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years success under our belts and a workforce of 10,000+ people across 32 countries, weve evolved to put our customers at the heart of everything we do. So much more than a specialist recruitment business, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. By providing advice, insights and expertise on issues you face today in the fast-paced world of work, we help you make the right decisions for tomorrow. Offering an unrivalled suite of recruitment and workplace solutions, whether youre looking for whats next in your career, or have a gap to fill, well help you get where you want to go. You can rely on us to deliver today and help you plan for tomorrow.

Training Manager

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