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associate operations training Jobs in Egypt

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training

Concentrix

<div><div><div><p><b>Training &amp; Quality
</b></p></div><div><div><div><b>Location</b></div>
<div>Cairo, Egypt</div></div></div><div></div><div><div><br>
</div><p>Job Title:</p>
Training Supervisor<p>
Job Description</p>
The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue. Responsible for the overall direction, coordination, and evaluation of the department.<ul><li>
Develop a department of well-trained, competent professionals who continuously improve the</li><li>
organization and themselves</li><li>
Conduct Train-the-Trainer sessions</li><li>
Conduct quarterly one-on-ones with Trainers</li><li>
Coordinate with the Quality Supervisor and Operations on consistency issues</li><li>
Create and maintain consultant training schedule</li><li>
Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants</li><li>
Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization</li></ul><p>
Location:</p>
EGY Cairo - Plot no. 27, North Teseen st building 27<p>
Language Requirements:</p><p>
Time Type:</p>
Full time<p><b>
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the </b><b>Job Applicant Privacy Notice for California Residents</b></p></div></div></div><div></div>

Training Supervisor

Marriott International

<div><b>Additional Information</b>successful candidate should have past experience in hotels in same job, English is a must, candidate should be Egyptian only<br>
<b>Job Number</b>25153491<br>
<b>Job Category</b>Human Resources<br>
<b>Location</b>Renaissance Sharm El Sheikh Golden View Beach Resort, Al Fanar Street, Sharm El Sheikh, Egypt, Egypt<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li></ul>
<p>OR</p>
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Administering Employee Training Programs</b></p>
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul><p><br>
</p><p><b>Evaluating Training Programs Effectiveness</b></p>
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul><p><br>
</p><p><b>Developing Training Program Plans and Budgets</b></p>
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul><p><br>
</p><p><b>Managing Training Budgets</b></p>
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.</li></ul>
<ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We&rsquo;re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Mgr-Training

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25079445
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Human Resources
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 Sheraton Sharm Hotel Resort Villas &amp; Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt,VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 Cr&eacute;er et tenir &agrave; jour des syst&egrave;mes de classement. Cr&eacute;er et saisir de la correspondance de bureau &agrave; l'aide d'un ordinateur. Distribuer et acheminer le courrier. Commander et assurer le suivi des fournitures et formulaires n&eacute;cessaires pour le service des ressources humaines. R&eacute;pondre aux appels t&eacute;l&eacute;phoniques et prendre des messages. Cr&eacute;er de nouveaux fichiers du personnel. Assister les candidats dans les proc&eacute;dures de candidature. Entretenir l'espace pr&eacute;vu pour remplir les candidatures et s'assurer de sa propret&eacute;, de son bon &eacute;tat et de son accessibilit&eacute; pour les personnes &agrave; mobilit&eacute; r&eacute;duite. R&eacute;pondre aux questions, demandes et probl&egrave;mes des employ&eacute;s et de la direction en ce qui concerne les programmes, politiques et directives de la cha&icirc;ne et du service des ressources humaines. Informer la direction des ressources humaines des probl&egrave;mes li&eacute;s aux relations des employ&eacute;s dans le service ou l'&eacute;tablissement. Pr&eacute;server la confidentialit&eacute; et la s&eacute;curit&eacute; des dossiers, fichiers et informations relatifs au personnel et &agrave; l'h&ocirc;tel. Tenir &agrave; jour de mani&egrave;re pr&eacute;cise tous les dossiers et fichiers du personnel (par ex. documents d'entretien, I-9). Suivre et appliquer toutes les politiques et proc&eacute;dures de la cha&icirc;ne ; s&rsquo;assurer de porter un uniforme de travail propre et complet ; avoir une apparence soign&eacute;e et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialit&eacute; dans la diffusion d&rsquo;informations propres &agrave; la banni&egrave;re et/ou &agrave; l&rsquo;h&ocirc;tel et prot&eacute;ger tous les biens de la compagnie. Signaler les accidents, les blessures et les conditions de travail dangereuses au responsable. Accueillir et recevoir tous les clients conform&eacute;ment aux standards de la cha&icirc;ne. Utiliser un langage clair et courtois lors de toute communication ; pr&eacute;parer et corriger avec pr&eacute;cision et exhaustivit&eacute; des documents r&eacute;dig&eacute;s ; r&eacute;pondre au t&eacute;l&eacute;phone en employant le langage appropri&eacute;. D&eacute;velopper des relations professionnelles positives et constructives avec vos pairs ; s&rsquo;unir et s&rsquo;entraider afin d&rsquo;atteindre les buts communs ; &eacute;couter et r&eacute;pondre de fa&ccedil;on appropri&eacute;e aux probl&egrave;mes des autres employ&eacute;s. Assurer le respect des exigences et des standards de qualit&eacute;. Saisir et trouver des informations professionnelles &agrave; l'aide d'ordinateurs et/ou de syst&egrave;mes de point de vente. D&eacute;placer, soulever, porter, tirer et placer des charges pesant 4,5 kilos maximum de fa&ccedil;on autonome. Effectuer toutes les autres t&acirc;ches demand&eacute;es par les responsables et qui correspondent au poste.
 <br/>
 <br/>
 <strong>
  Qualifications Recommand&eacute;es
  <br/>
  <br/>
 </strong>
 Niveau d&rsquo;&eacute;tudes:Dipl&ocirc;me d&rsquo;&eacute;tudes secondaires ou &eacute;quivalence de niveau secondaire.
 <br/>
 <br/>
 Exp&eacute;rience de travail connexe:Au moins 1 an d&rsquo;exp&eacute;rience de travail connexe.
 <br/>
 <br/>
 Exp&eacute;rience de supervision:Aucune exp&eacute;rience de supervision.
 <br/>
 <br/>
 Permis ou Certification:Aucune
 <br/>
 <br/>
 <em>
  Chez Marriott International, nous nous engageons &agrave; promouvoir l&rsquo;&eacute;galit&eacute; d&rsquo;acc&egrave;s &agrave; l&rsquo;emploi, &agrave; accueillir dignement chaque personne et &agrave; offrir les m&ecirc;mes opportunit&eacute;s &agrave; tous. Nous avons instaur&eacute; un environnement dans lequel les particularit&eacute;s de nos collaborateurs sont appr&eacute;ci&eacute;es et c&eacute;l&eacute;br&eacute;es. Notre plus grande force r&eacute;side dans le m&eacute;lange vari&eacute; de cultures, de comp&eacute;tences et d&rsquo;exp&eacute;riences de nos collaborateurs. Nous veillons &agrave; pr&eacute;venir toute discrimination fond&eacute;e sur des crit&egrave;res prot&eacute;g&eacute;s, notamment le handicap, le statut de v&eacute;t&eacute;ran et tout autre aspect couvert par la loi en vigueur.
  <br/>
  <br/>
 </em>
 Lorsque vous rejoignez la famille Sheraton, vous int&eacute;grez sa communaut&eacute; internationale. Depuis 1937, nos &eacute;tablissements sont des lieux de rencontre et d'&eacute;change. Les employ&eacute;s et employ&eacute;es Sheraton cr&eacute;ent un sentiment d'appartenance dans plus de 400 communaut&eacute;s &agrave; travers le monde. Nous accueillons notre client&egrave;le et l'aidons &agrave; nouer des liens en lui proposant des exp&eacute;riences enrichissantes et un service attentionn&eacute;. Si vous avez l'esprit d'&eacute;quipe et que vous souhaitez offrir &agrave; votre client&egrave;le une exp&eacute;rience inoubliable, nous vous invitons &agrave; commencer une nouvelle aventure professionnelle au sein de l'enseigne Sheraton. Aidez-nous &agrave; accomplir notre mission : &ecirc;tre un lieu qui rassemble. En int&eacute;grant l'&eacute;quipe Sheraton, vous rejoignez &eacute;galement le portefeuille d'&eacute;tablissements de Marriott International.
 <strong>
  Choisissez
 </strong>
 une entreprise qui vous donne la possibilit&eacute; de donner le meilleur de vous-m&ecirc;me, de
 <strong>
  donner
 </strong>
 un sens &agrave; votre vie professionnelle, de
 <strong>
  faire partie
 </strong>
 d'une incroyable &eacute;quipe internationale et de
 <strong>
  devenir
 </strong>
 la meilleure version de vous-m&ecirc;me.
</div>


Coord-Training

RATP Dev

<div><h2 class="jobSectionHeader"><b>Training &amp; Development Officer</b></h2>
<div><ul><li><div>Fixed-term contract</div>
</li>
<li><div>Full-time</div>
</li>
<li><div>At least 2 years of experience (Junior level)</div>
</li>
<li><div>Bachelor degree</div>
</li>
<li><div>Training &amp; Development Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>JOB PURPOSE:</b></p><p>
The Training &amp; Development Officer manages all logistical and administrative aspects of the full training cycle, from planning and scheduling to successful delivery and follow-up while ensuring all sessions align with RDMC's training policies and plan. This role is crucial for maintaining detailed reporting on all activities and progress for the Training &amp; Development Team and other stakeholders.</p></div></div><p></p><div>
<h2 class="jobSectionHeader"><b>Profile
</b></h2><p></p><div><p><b>RESPONSIBILITIES/DUTIES</b></p><p><b>
Program Implementation &amp; Coordination:</b></p><ul><li> Support the Training &amp; Development Team in executing the training plan and distributing the training calendar to all RDMC departments.</li><li> Ensure all aspects of training, from preparation and delivery to follow-up, are handled with a high degree of professionalism and organization.</li><li> Manage program administration, including scheduling, tracking attendance, and monitoring implementation progress.</li><li> Coordinate all logistical aspects of training sessions (e.g., room reservations, catering, materials) to guarantee smooth delivery.</li></ul><p><b>
Participant Engagement:</b></p><ul><li> Conduct effective induction and orientation sessions for new staff.</li><li> Assist in delivering compelling training sessions, workshops, and leadership development programs.</li><li> Communicate with participants via email or phone to address questions and ensure completion of pre-work.</li></ul><p><b>
Reporting &amp; General Support:</b></p><ul><li> Prepare and maintain daily, weekly, and monthly dashboards and reports detailing training and development activities and progress.</li><li> Assist the Training &amp; Development Lead in conducting comprehensive training needs analysis.</li><li> Perform other related duties and responsibilities as assigned.</li></ul><p><b>
ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE</b></p><p><b>
QUALIFICATIONS:</b></p><ul><li> A bachelor's degree in a relevant field such as Human Resources, Organizational Development, Education, or Business.</li><li> Excellent command of the English language, both written and spoken.</li></ul><p><b>
KNOWLEDGE:</b></p><ul><li> Familiarity with modern training methodologies and learning management systems (LMS).</li><li> Understanding of effective training assessment and evaluation techniques.</li><li> Strong proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.</li><li> Knowledge of Microsoft Power BI is a significant advantage.</li></ul><p><b>
EXPERIENCE:</b></p><ul><li> 3-5 years of experience in a training or learning and development role, preferably within a large or multinational organization.</li><li> Experience with change management initiatives and fostering a culture of continuous learning.</li></ul><p><b>
DESIRED BEHAVIORS &amp; EXPERIENCES</b></p><ul><li> Collaborator &amp; Communicator, who enjoys working with others and can communicate effectively with employees at all levels of the organization.</li><li> Proactive &amp; Strategic, who does not just wait for tasks; anticipate needs, identify opportunities for improvement, and think strategically about how learning and development can support our business goals.</li><li> Problem-Solver, who are skilled at identifying challenges and creating innovative solutions.</li><li> Empathetic Leader, who can mentor and guide others, foster a positive and enthusiastic learning environment.</li><li> Adaptable &amp; Resilient, to navigate change and adjust to new priorities with a positive attitude.</li></ul></div></div></div></div><br>
<p></p>
<div><div><div><h3 class="jobSectionHeader"><b>Location</b></h3>
<p></p><div><div><div><b>Location</b></div></div><b>
</b><div><b>Address</b></div><b>
</b></div><p>Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Training & Development Officer

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Deliver onboarding, refresher, and knowledge-sharing training sessions for new hires and existing employees.
  </li>
  <li>
   Facilitate workshops and interactive learning activities to promote engagement and retention.
  </li>
  <li>
   Provide day-to-day guidance, coaching, and real-time support to trainees during the nesting phase.
  </li>
  <li>
   Observe trainee performance on the floor, identify gaps, and escalate persistent performance issues to the Training Lead/Manager.
  </li>
  <li>
   Partner with Subject Matter Experts (SMEs) and team leaders to support practical application of knowledge.
  </li>
  <li>
   Document and maintain accurate records of training attendance, assessments, and nesting observations.
  </li>
  <li>
   Share structured feedback and progress reports on trainees with the Training Lead/Manager.
  </li>
  <li>
   Suggest improvements to facilitation and delivery methods (without owning training design).
  </li>
  <li>
   Align with the Training Lead/Manager on training schedules, priorities, and content delivery plans.
  </li>
  <li>
   Support execution of training programs in alignment with organizational objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1&ndash;3 years of experience in training facilitation, preferably in a contact center or BPO environment.
  </li>
  <li>
   Proven track record of delivering new hire induction, refresher training, or coaching support during nesting.
  </li>
  <li>
   Experience in coordinating with cross-functional teams and reporting trainee progress to management.
  </li>
  <li>
   Exposure to documenting training activities, maintaining records, and supporting training operations.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Human Resources, Education, or related field (or equivalent experience).
  </li>
  <li>
   Strong facilitation and presentation skills with the ability to deliver engaging and interactive sessions.
  </li>
  <li>
   Effective coaching and feedback skills to support learning and development.
  </li>
  <li>
   Excellent verbal and written communication abilities.
  </li>
  <li>
   Strong observation and assessment skills to identify performance gaps.
  </li>
  <li>
   Collaborative mindset with the ability to work effectively with SMEs, Training Leads, and Operations.
  </li>
  <li>
   Organizational and time management skills to handle multiple training programs and documentation.
  </li>
 </ul>
</div>


Associate Operations Training

Delivery Hero

<div><b>Company Description</b><p><br>
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><b><br>
Job Description</b><ul><li><p><b><br>
Deliver onboarding, refresher, and knowledge-sharing training sessions for new</b><br>
<b>hires and existing employees.</b></p></li><li><p><b>
Facilitate workshops and interactive learning activities to promote engagement and retention.</b></p></li><li><p><b>
Provide day-to-day guidance, coaching, and real-time support to trainees during the nesting phase.</b></p></li><li><p><b>
Observe trainee performance on the floor, identify gaps, and escalate persistent performance issues to the Training Lead/Manager.</b></p></li><li><p><b>
Partner with Subject Matter Experts (SMEs) and team leaders to support practical application of knowledge.</b></p></li><li><p><b>
Document and maintain accurate records of training attendance, assessments, and nesting observations.</b></p></li><li><p><b>
Share structured feedback and progress reports on trainees with the Training Lead/Manager.</b></p></li><li><p><b>
Suggest improvements to facilitation and delivery methods (without owning training design).</b></p></li><li><p><b>
Align with the Training Lead/Manager on training schedules, priorities, and content delivery plans.</b></p></li><li><p><b>
Support execution of training programs in alignment with organizational objectives.</b></p></li></ul><b><br>
Qualifications</b><ul><li><p><b><br>
1&ndash;3 years of experience in training facilitation, preferably in a contact center or BPO environment.</b></p></li><li><p><b>
Proven track record of delivering new hire induction, refresher training, or coaching support during nesting.</b></p></li><li><p><b>
Experience in coordinating with cross-functional teams and reporting trainee progress to management.</b></p></li><li><p><b>
Exposure to documenting training activities, maintaining records, and supporting training operations.</b></p></li><li><p><b>
Bachelor&rsquo;s degree in Business Administration, Human Resources, Education, or related field (or equivalent experience).</b></p></li><li><p><b>
Strong facilitation and presentation skills with the ability to deliver engaging and interactive sessions.</b></p></li><li><p><b>
Effective coaching and feedback skills to support learning and development.</b></p></li><li><p><b>
Excellent verbal and written communication abilities.</b></p></li><li><p><b>
Strong observation and assessment skills to identify performance gaps.</b></p></li><li><p><b>
Collaborative mindset with the ability to work effectively with SMEs, Training Leads, and Operations.</b></p></li><li><p><b>
Organizational and time management skills to handle multiple training programs and documentation.</b></p></li></ul></div>

Accor

<div><div>Company Description</div><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><div><br>
Job Description</div><p><br>
We are seeking a highly skilled and motivated Housekeeping Training Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for developing and implementing comprehensive training programs to enhance the skills and performance of our housekeeping staff.</p><ul><li>
Design, develop, and deliver engaging training programs for housekeeping staff at all levels</li><li>
Assess training needs and create customized curricula to address skill gaps and improve overall performance</li><li>
Conduct regular evaluations of training effectiveness and make necessary adjustments to programs</li><li>
Mentor and coach housekeeping supervisors to enhance their leadership and training abilities</li><li>
Stay updated on industry trends and best practices to ensure our training programs remain cutting-edge</li><li>
Collaborate with department heads to align training initiatives with organizational goals</li><li>
Develop and maintain training materials, including manuals, presentations, and e-learning modules</li><li>
Monitor and report on training metrics to demonstrate ROI and identify areas for improvement</li><li>
Ensure compliance with Egyptian labor laws and regulations in all training activities</li><li>
Foster a culture of continuous learning and professional development within the housekeeping department</li></ul><div><br>
Qualifications</div><br>
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
Minimum 5 years of experience in housekeeping management, with at least 3 years in training and development</li><li>
Professional certification such as Certified Hospitality Trainer is preferred</li><li>
Strong leadership and management skills with the ability to motivate and inspire teams</li><li>
Excellent communication and presentation skills in both English and Arabic</li><li>
Proficiency in training methodologies and adult learning principles</li><li>
In-depth knowledge of housekeeping best practices and hospitality industry standards</li><li>
Demonstrated ability to design and implement effective training programs</li><li>
Strong analytical and problem-solving skills to assess training needs and measure outcomes</li><li>
Proficiency in Microsoft Office Suite and familiarity with training software and e-learning platforms</li><li>
Understanding of Egyptian labor laws and regulations as they pertain to the hospitality industry</li><li>
Ability to work flexible hours and travel to multiple locations if required</li><li>
Strong attention to detail and commitment to maintaining high standards of cleanliness and hygiene</li></ul><div><br>
Additional Information</div><p><b><br>
Our commitment to Diversity &amp; Inclusion:</b><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><p><b>
What is in it for you:</b></p><ul><li>
Employee benefit card offering discounted rates at Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p><b>
Why work for Accor?</b><br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p><p><b>
Hotel Overview</b>: Overlooking one of Cairo&rsquo;s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt&rsquo;s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile fa&ccedil;ade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>
The spectacular reception leads the way to 566 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p><p><b>
Physical Aspects of Position (include but are not limited to):
</b></p><ul><li>Constant standing and walking throughout shift.</li><li>
Frequent lifting and carrying up to 30 lbs.</li><li>
Occasional kneeling, pushing, pulling, lifting.</li><li>
Occasional ascending or descending ladders, stairs and ramps.</li></ul><p><b>
Visa Requirements</b>: Must be legally permitted to work in Egypt.</p></div>

Housekeeping Training Manager

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Housekeeping Training Manager