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learning & development manager Jobs in Egypt

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IntouchCX

About IntouchCX
 
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
 
About the Job
 
We are changing the way people think about customer care, and we need your help!
 
We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader who has the vision, experience and passion to contribute to our culture and the success of our team members.
 
As Training Manager, You Will…
 
<ul>
<li>Plan, develop and implement comprehensive professional development and training plans/programs</li>
<li>Promote an inclusive learning environment; enhance positive employee engagement and leadership development</li>
<li>Oversee the effective delivery of computer training and learning programs</li>
<li>Provide direction of new initiatives, opportunities and foster "best in practice" training and professional development</li>
<li>Develop cost-effective programs with a variety of measures</li>
<li>Provide coaching to staff to support superior performance by developing individual professional development plans</li>
<li>Lead orientation and onboarding activities for new managers and support staff</li>
<li>Develop training policies, manuals, multimedia visual aids, web-site pages and other educational materials to support learning and development initiatives</li>
<li>Select, develop, supervise, evaluate and train the staff development team</li>
<li>Manage the contractual relationships with external software providers, vendors and guest speakers</li>
<li>International Travel is required</li>
</ul>
As Training Manager, You Have…
 
<ul>
<li>3-year degree or equivalent from a recognized post-secondary institution in Human Resources or Organizational Development, or a directly related field is required</li>
<li>Call/Contact Centre management and training experience would be considered to be a great asset</li>
<li>Minimum 5-years of experience in a training and development environment including direct facilitation and delivery of training programs</li>
<li>Experience working with a team approach to employee and organizational development (required)</li>
<li>Demonstrated, progressive leadership and management skills, preferably in a related environment</li>
<li>Demonstrated ability to engage people in a training session, combined with solid understanding of the role of training and development</li>
<li>Superior written and verbal communication skills, conflict resolution and problem solving skills</li>
<li>Strong computer skills in all Microsoft Office programs and training and development software programs</li>
<li>Excellent customer service focus with strong time management, organizational and analytical skills</li>
<li>Ability to work in an environment where diversity of people and situations are encountered</li>
<li>Valid travel documents for international travel</li>
</ul>

Training Manager

Ethics HR

Description:<ul><li>Support the onboarding and continuous development of retail teams, store managers, and supervisors across all locations.</li><li>Ensure all staff are trained in brand history, seasonal collections, materials, craftsmanship, storytelling techniques, and interpersonal skills to deliver a refined and emotionally intelligent client experience.</li><li>Deploy a wide variety of training methods.</li><li>Work with global or regional teams to ensure a consistent training experience aligned with the brand&rsquo;s identity and luxury positioning.Monitor and evaluate the effectiveness and success of the training program.</li><li>Track training effectiveness through KPIs, feedback, and in-store performance metrics. Identify gaps and update programs accordingly.</li><li>Provide opportunities for ongoing development.</li><li>Resolve any specific problems and tailor training programs as necessary.</li><li>Maintain a keen understanding of training trends, developments and best practices.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, or related major from a reputable university.</li><li>Deep knowledge of the high-end fashion industry, luxury clientele expectations, and premium customer service practices.</li><li>Ability to motivate, inspire, and influence employees at all levels.</li><li>Proven experience developing and delivering engaging, interactive training sessions both in-person and digitally.</li><li>Fluency in English is a must.</li><li>Excellent communication and decision-making skills.</li></ul>Job Type: Full-time

Foodics

<div>Who Are We&#10067; 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
The Job in a Nutshell
We are looking for smart individuals who have the rare mix of being tech passionate at the same time people-oriented, who would work with our customers to introduce Foodics software and training our customers on the product, and solve on demand issues for them!
What Will You Do&#10067;<ul>
<li>Responsible for the initial product know-how and training.</li>
<li>Responsible for training requests.</li>
<li>Responsible for receiving calls on our unified number.</li>
<li>Check and monitor the tasks and projects assigned and deliver the services based on the SLAs.</li>
<li>Close completed projects after completion.</li>
<li>Share the customer&rsquo;s feedback with the Direct Manager on features and/or installation enhancements.</li>
<li>Responsible for self-continuous Foodics knowledge, reviewing and testing updates as early as possible to be able to deliver the service based on the new features added.</li>
</ul>What Are We Looking For&#10067;<ul>
<li>Bachelor's Degree in Networking, Computer Information Systems, Computer Science or related field.
</li><li>At least 1-2 years of experience, preferably with Information Technology / Software and/or Software-as-a-Service (SaaS) products companies.</li>
<li>Excellent problem-solving skills.</li>
<li>Must have strong and excellent communication skills both written and oral.</li>
<li>Fluency in English and Arabic is a must.</li>
<li>Self-starter with ability to work independently across functional groups and on multiple initiatives simultaneously.</li>
<li>Must be flexible to work in a fast-paced and evolving environment.</li> 
</ul> 
What We Offer You&#10071;
We believe you will love working at Foodics!<ul>
<li>We have an inclusive and diverse culture that encourages innovation.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></div>

Training Specialist

Marriott International

<div>Additional Informationthe successful candidate should be Egyptian, with previous hotels training department, professional English language is a must 
Job Number25137798 
Job CategoryHuman Resources 
LocationSheraton Sharm Hotel Resort Villas &amp; Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
Human Resources Coordinator 
Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Coord-Training

<div>
 
 Additional Information
 
 the successful candidate should be Egyptian, with previous hotels training department, professional English language is a must
 
 
 
 Job Number
 
 25137798
 
 
 
 Job Category
 
 Human Resources
 
 
 
 Location
 
 Sheraton Sharm Hotel Resort Villas &amp; Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Marriott International olarak, kap&inodot;s&inodot; herkese a&ccedil;&inodot;k ve f&inodot;rsata eri&scedil;im imk&acirc;n&inodot; sunan bir e&scedil;it f&inodot;rsat i&scedil;vereni olmaya kararl&inodot;y&inodot;z. &Ccedil;al&inodot;&scedil;ma arkada&scedil;lar&inodot;m&inodot;z&inodot;n, &ouml;zg&uuml;n arka planlar&inodot;na de&gbreve;er verilen ve ge&ccedil;mi&scedil;leriyle birlikte kabul g&ouml;rd&uuml;kleri bir i&scedil; ortam&inodot;n&inodot; etkin bir &scedil;ekilde te&scedil;vik ediyoruz. En g&uuml;&ccedil;l&uuml; yan&inodot;m&inodot;z, &ccedil;al&inodot;&scedil;ma arkada&scedil;lar&inodot;m&inodot;z&inodot;n beraberlerinde getirdikleri zengin k&uuml;lt&uuml;r, yetenek ve deneyimlerdir. Ki&scedil;inin engellilik durumuna, askerlik durumuna veya y&uuml;r&uuml;rl&uuml;kteki yasalarla korunan di&gbreve;er durumlara dayal&inodot; ayr&inodot;mc&inodot;l&inodot;k da d&acirc;hil olmak &uuml;zere, her t&uuml;rl&uuml; ayr&inodot;mc&inodot;l&inodot;&gbreve;a kar&scedil;&inodot;y&inodot;z.
 
 
 
 Sheraton ailesine kat&inodot;ld&inodot;&gbreve;&inodot;n&inodot;zda, k&uuml;resel toplulu&gbreve;umuzun da bir &uuml;yesi haline gelirsiniz. 1937'den beri insanlar&inodot;n bir araya gelmek ve ba&gbreve;lant&inodot; kurmak i&ccedil;in se&ccedil;ti&gbreve;i bir mekan olduk. Sheraton &ccedil;al&inodot;&scedil;anlar&inodot; d&uuml;nya genelinde 400'&uuml; a&scedil;k&inodot;n topluluklar&inodot;yla bir aidiyet duygusu yarat&inodot;r. &Idot;lgi &ccedil;ekici deneyimler ve d&uuml;&scedil;&uuml;nceli hizmet anlay&inodot;&scedil;&inodot;yla misafirleri bizimle konaklamaya davet ediyor, onlar&inodot; en iyi &scedil;ekilde a&gbreve;&inodot;rl&inodot;yor ve birbirleriyle ba&gbreve;lant&inodot; kurmaya te&scedil;vik ediyoruz. Anlaml&inodot; bir misafir deneyimi sunmaktan heyecan duyan bir tak&inodot;m oyuncusuysan&inodot;z, bir sonraki kariyer f&inodot;rsat&inodot;n&inodot;z&inodot; Sheraton'da ke&scedil;fetmenizi tavsiye ediyoruz. 'D&uuml;nyan&inodot;n Bulu&scedil;ma Yeri' olma misyonumuzda bize kat&inodot;l&inodot;n. Sheraton Hotels &amp; Resorts'a kat&inodot;larak, Marriott International &ccedil;at&inodot;s&inodot; alt&inodot;ndaki bir markalar portf&ouml;y&uuml;n&uuml;n
 
 par&ccedil;as&inodot; olursunuz
 
 . &Idot;&scedil;inizi en iyi &scedil;ekilde yapabilece&gbreve;iniz yeri
 
 tercih edin
 
 , amac&inodot;n&inodot;z&inodot; ger&ccedil;ekle&scedil;tirmeye
 
 ba&scedil;lay&inodot;n
 
 , m&uuml;kemmel bir k&uuml;resel ekibin &uuml;yesi
 
 olun
 
 ve hayallerinize ula&scedil;may&inodot;
 
 ba&scedil;ar&inodot;n
 
 .
</div>

Classera

<div>
 The Training Solutions Partnership Specialist will be an integral part of Classera&rsquo;s EdTech Partnerships team, focusing on identifying, developing, and managing relationships with training content and service providers. The aim is to expand the Classera Partner Network (CPN), build a strong sales pipeline, and drive revenue growth through strategic partner collaboration.
 
 
 This role encompasses partnership acquisition, business development, partner enablement, and internal coordination to support sales initiatives. You&rsquo;ll work closely with internal stakeholders and external partners to enhance Classera&rsquo;s go-to-market strategies and expand its training ecosystem.
 
 
 
 Core Responsibilities
 
 
 
 
 Business Development &amp; Revenue Generation:
 
 
 
 <ul>
 <li>
 Develop deep insights into the corporate training market across key regions and align partnership strategy accordingly.
 </li>
 <li>
 Build a reliable network within target customer groups (corporates and organizations).
 </li>
 <li>
 Actively contribute to achieving and surpassing sales revenue goals set by leadership.
 </li>
 <li>
 Partner with the sales team to design and execute campaigns and strategic initiatives to promote CPN offerings.
 </li>
 <li>
 Generate leads through partners, coordinate qualification, and support deal closures in collaboration with internal teams.
 </li>
 <li>
 Track and manage a healthy pipeline of partnership-driven opportunities.
 </li>
 <li>
 Prepare compelling sales proposals, handle stakeholder engagement, and address challenges to close deals effectively.
 </li>
 <li>
 Facilitate matchmaking between customers and training partners while supporting contract negotiations and execution.
 </li>
 <li>
 Provide market insights and tactical support for the Business Development team to secure major deals and strategic wins.
 </li>
 <li>
 Collaborate with Classera&rsquo;s global sales force to position CPN partners as value enhancers alongside Classera&rsquo;s solutions.
 
 
 </li>
 </ul>
 
 Partnership Management &amp; Expansion
 
 
 
 <ul>
 <li>
 Identify and onboard new training content partners across target markets to expand the CPN.
 </li>
 <li>
 Negotiate partnership terms and ensure smooth onboarding, integration, and ongoing collaboration.
 </li>
 <li>
 Maintain active relationships with partner marketing and sales teams.
 </li>
 <li>
 Strengthen internal coordination with Marketing, Sales, Partner Success, Product Integration, and Channel Management to deliver cohesive go-to-market execution.
 
 
 </li>
 </ul>
 
 Marketing &amp; Enablement
 
 
 
 <ul>
 <li>
 Lead or support co-branded marketing campaigns with strategic partners.
 </li>
 <li>
 Organize and deliver internal and external training sessions on partner offerings.
 </li>
 <li>
 Design cross-selling initiatives to promote both Classera and partner solutions to mutual clients.
 </li>
 <li>
 Contribute to bundled solutions, promotions, and collaborative product strategies with partners.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies
 
 
 
 <ul>
 <li>
 Minimum of 5 years&rsquo; experience in sales, business development, or partnership roles with strong client-facing exposure.
 </li>
 <li>
 At least 3 years of domain expertise in the corporate or professional training sector.
 </li>
 <li>
 Demonstrated success in strategic account management and partner-driven growth.
 </li>
 <li>
 Solid understanding of the entire sales lifecycle&mdash;from prospecting and influencing to negotiation and closing.
 </li>
 <li>
 Experience working with partner ecosystems, negotiating commercial agreements, and managing long-term relationships.
 </li>
 <li>
 Bilingual proficiency in English and Arabic is required.
 </li>
 <li>
 Strong collaboration skills to work across functions and geographies.
 </li>
 <li>
 Excellent multitasking and project management abilities across new and renewal business efforts.
 </li>
 <li>
 Proficiency with CRM platforms (preferably Salesforce) and sales presentation/design tools.
 </li>
 </ul>
</div>

Training Solutions Partnership Specialist

Jadeer

<div>Career Opportunity: Senior Training &amp; Onboarding Specialist
Jadeer is hiring on behalf of an esteemed client in the food manufacturing industry, headquartered in 90th Street, 5th Settlement, New Cairo. 
With a strong presence in the market and a reputation for innovation, our client is committed to building a culture where employees thrive from their first day onward.
This role is ideal for a passionate HR professional who can design impactful training programs and lead onboarding initiatives that create lasting employee engagement.<h3 class="jobSectionHeader">
Why Join Our Client?</h3><ul><li>Work with a leading brand in the food and manufacturing sector.</li><li>Competitive package with transportation allowance.</li><li>Opportunity to contribute directly to employee growth and retention.</li><li>Exposure to both head office and factory operations.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Do</h3>
As a Senior Training &amp; Onboarding Specialist, you will:
<ul><li>Design and deliver structured onboarding programs to ensure smooth integration of new employees.</li></ul>
<ul><li>Partner with managers and leaders to align onboarding with business objectives.</li></ul>
<ul><li>Conduct orientation sessions that introduce company culture, policies, and values.</li></ul>
<ul><li>Assess training needs across departments and implement tailored learning plans.</li></ul>
<ul><li>Deliver engaging workshops, training sessions, and development activities.</li></ul>
<ul><li>Monitor and evaluate the effectiveness of onboarding and training initiatives.</li></ul>
<ul><li>Develop training materials, guides, and e-learning resources.</li></ul>
<ul><li>Prepare and manage annual training and onboarding calendars.</li></ul>
<ul><li>Visit the main factory in Obour and other branches to understand operations, identify development areas, and deliver on-site onboarding/training.</li></ul>
<ul><li>Provide insights and reports on program effectiveness, completion rates, and employee feedback.</li></ul><h3 class="jobSectionHeader">
Your Profile</h3>
<ul><li>(5&ndash;7) years of experience in Training and Onboarding.</li></ul>
<ul><li>Proven ability to design and implement end-to-end onboarding programs.</li></ul>
<ul><li>Strong facilitation, presentation, and communication skills.</li></ul>
<ul><li>Skilled in analyzing gaps and translating them into effective training solutions.</li></ul>
<ul><li>Flexibility to travel to Obour factory and other branches as needed.</li></ul>
<ul><li>Background in the food industry or manufacturing sector is preferred.</li></ul>
<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, or a related field (HR certifications a plus).</li></ul><h3 class="jobSectionHeader">
What We Offer</h3><ul><li>Competitive salary package.</li><li>Transportation allowance.</li><li>Clear career growth opportunities.</li><li>A collaborative and supportive work environment.</li></ul>
If you&rsquo;re ready to build impactful onboarding experiences and drive employee growth, apply now and take the next step in your HR career!</div>

Senior Training and Development Specialist

Explore 815+ Training in Egypt this September. Find roles across top companies and apply now to boost your career.

815 training jobs IN Egypt

Training Manager

Training Manager

Training Specialist

Coord-Training

Coord-Training

Training Solutions Partnership Specialist

Senior Training and Development Specialist