training facilitator

assistant director of learning and development (l&d) Jobs in Egypt

bpo trainer

learning & development, senior specialist Jobs in Egypt

mgr-training

training

Alstom

<div>
 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
 <br/>
 <br/>
 Could you be the full-time Training Coordinator - WON in Cairo we&rsquo;re looking for?
 <br/>
 <br/>
 <strong>
  Your future role
  <br/>
  <br/>
 </strong>
 Take on a new challenge and apply your organizational and coordination expertise in a cutting-edge field. You&rsquo;ll work alongside passionate and collaborative teammates.
 <br/>
 <br/>
 You'll play a pivotal role in ensuring the seamless delivery of training programs that empower our teams to excel and grow. Day-to-day, you&rsquo;ll work closely with teams across the business (such as Maintenance, Operations, and HR), manage training logistics, and contribute to the implementation of innovative competency management systems, and much more.
 <br/>
 <br/>
 You&rsquo;ll specifically take care of designing and coordinating training management plans, but also support trainers, participants, and managers throughout the process.
 <br/>
 <br/>
 We&rsquo;ll look to you for:
 <br/>
 <br/>
 <ul>
  <li>
   Preparation of the Training Management Plan
  </li>
  <li>
   Coordination of training material preparation
  </li>
  <li>
   Management of training planning (forecast, execution, follow-up) and associated reporting to management
  </li>
  <li>
   Managing and coordinating logistics and requirements for training execution (planning, travel, training environment)
  </li>
  <li>
   Providing support for participants, trainers, and Line &amp; HR Managers along the process
  </li>
  <li>
   Coordinating the order and purchasing process for vendors
  </li>
  <li>
   Managing training evaluations and capitalizing on lessons learned (REX)
  </li>
  <li>
   Implementing a fully integrated training and competency management system, including dynamic and interactive training and assessment, with support from Maintenance and Operations Directors
  </li>
  <li>
   Incorporating standards and processes for training and enforcing the implementation of standardized tools and reporting
  </li>
  <li>
   Implementing, managing, and improving tools required for efficient competency management
  </li>
  <li>
   Ensuring compliance with HSE legal obligations, local regulations, company policies, processes, and initiatives, including railway safety and safety-critical task requirements
  </li>
  <li>
   Creating a network of Key Instructors in areas of expertise for the various subsystems under the O&amp;M scope of work
  </li>
  <li>
   Reviewing and developing training materials from suppliers and/or internal sources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  All About You
  <br/>
  <br/>
 </strong>
 We value passion and attitude over experience. That&rsquo;s why we don&rsquo;t expect you to have every single skill. Instead, we&rsquo;ve listed some that we think will help you succeed and grow in this role:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s Degree (minimum requirement)
  </li>
  <li>
   2&ndash;3 years of experience in an equivalent function
  </li>
  <li>
   Strong organizational and communication skills
  </li>
  <li>
   Multicultural sensitivity and the ability to coordinate and follow up on multiple tasks from start to finish
  </li>
  <li>
   Proactive and adaptable, with the ability to manage unexpected or short-notice requirements
  </li>
  <li>
   Proficiency with IT tools such as Excel, Word, and LMS
  </li>
  <li>
   Excellent interpersonal and networking skills to foster open dialogue and collaboration
  </li>
  <li>
   Teamwork and collaboration mindset
  </li>
  <li>
   Fluency in English, both written and spoken
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Things you&rsquo;ll enjoy
  <br/>
  <br/>
 </strong>
 Join us on a life-long transformative journey &ndash; the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You&rsquo;ll also:
 <br/>
 <br/>
 <ul>
  <li>
   Enjoy stability, challenges, and a long-term career free from boring daily routines
  </li>
  <li>
   Work with new security standards for rail signalling
  </li>
  <li>
   Collaborate with transverse teams and helpful colleagues
  </li>
  <li>
   Contribute to innovative projects
  </li>
  <li>
   Utilize our dynamic and inclusive working environment
  </li>
  <li>
   Steer your career in whatever direction you choose across functions and countries
  </li>
  <li>
   Benefit from our investment in your development, through award-winning learning
  </li>
  <li>
   Progress towards exciting career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 You don&rsquo;t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you&rsquo;ll be proud. If you&rsquo;re up for the challenge, we&rsquo;d love to hear from you!
 <br/>
 <br/>
 <strong>
  Important to note
  <br/>
  <br/>
 </strong>
 As a global business, we&rsquo;re an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We&rsquo;re committed to creating an inclusive workplace for everyone.
</div>


Training Coordinator - WON

Sandoz

<b>Major accountabilities:</b><br>
<ul>
<li>Develop and execute a comprehensive annual sales training plan aligned with business priorities, product strategies, and organizational goals.</li>
<li>Conduct ongoing training needs assessments based on performance gaps, market dynamics, competency frameworks, and business objectives.</li>
<li>Define clear learning objectives, success metrics, and KPIs to measure training effectiveness and impact on business performance.</li>
<li>Create onboarding and induction programs for new hires to accelerate their time to productivity.</li>
<li>Ensuring continuous learning pathways that support career development and succession planning.</li>
<li>Lead the design and execution of product launch training packages, ensuring sales teams are fully prepared for successful launches.</li>
<li>Equip the field force with selling tools and customer engagement techniques aligned with company standards.</li>
<li>Deliver engaging training sessions using blended learning approaches (classroom, workshops, field coaching, virtual sessions).</li>
<li>Develop and implement digital learning solutions including e-learning, video modules, webinars, and mobile learning platforms.</li>
<li>Promote continuous learning culture through innovative and interactive learning methods.</li>
<li>Evaluate training effectiveness using qualitative and quantitative methods (assessments, field observations, KPIs, feedback surveys).</li>
<li>Analyze internal and external benchmarks, market trends, and performance data to continuously improve training programs.</li>
<li>Provide regular reports and insights to senior management on training outcomes and business impact.</li>
<li>Collaborate closely with Sales Leadership, and regional training team to align training initiatives.</li>
<li>Develop and maintain high-quality training materials, including presentations, manuals, e-learning content, and field tools.</li>
<li>Manage the training budget effectively, ensuring optimal utilization of resources and cost-efficiency.</li>
<li>Evaluate and select external vendors, training consultants, and digital platforms where necessary.</li>
<li>Ensure all training programs comply with company policies, industry regulations, and ethical standards.</li>
<li>Lead the Knowledge test survey process collaborating with all stakeholders</li>
<li>Participate in field visits to assess training needs, reinforce learning, and ensure practical application of skills.</li>
</ul>
<b>Key performance indicators:</b><br>
<ul>
<li>Improvement in sales capability national</li>
<li>Actual training vs training plan.</li>
<li>Post-training assessment scores (%)</li>
<li>Knowledge retention rate (after 3060 days)</li>
<li>Certification/pass rates for product and compliance training</li>
<li>Participant satisfaction (training feedback score, e.g., &gt;4/5)</li>
<li>Budget adherence (%)</li>
</ul>
<b>What you’ll bring to the role:</b><br>
<ul>
<li>+5 years working experience within the pharmaceutical industry in sales training and capability development role</li>
<li>Strategic thinking and business acumen</li>
<li>Strong instructional design and facilitation skills</li>
<li>Stakeholder management and cross-functional collaboration</li>
<li>Digital learning tools and platforms expertise</li>
<li>Leadership and coaching capabilities</li>
</ul>
<b>Languages :</b><br>
<ul>
<li>English.</li>
</ul>
Why Sandoz?
<br><br>
Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world’s medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.
<br><br>
With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help even more people gain access to low-cost, high-quality medicines, sustainably.
<br><br>
Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills, experience an agile and collegiate environment with impactful careers, where diversity of thought is welcomed and where personal growth is supported!
<br><br>
Join us, help us make healthcare fairer and faster.
<br><br>
<b>Commitment to Diversity& Inclusion:</b><br>
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
<br><br>
#Sandoz

Sales Training Manager

RATP Dev

<div><h2 class="jobSectionHeader"><b>Operations Training Internship</b></h2><div><ul><li><div>
Internship, 1-2 months</div></li><li><div>
Full-time</div></li><li><div>
Less than 2 years of experience (Entry level)</div></li><li><div>
Education level: no preference</div></li><li><div>
Engineering/Maintenance Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>Internship PURPOSE:</b></p><p>
This internship offers the opportunity to learn about virtual Reality (VR) and Augmented Reality (AR) applications.</p></div></div><p></p><div><h2 class="jobSectionHeader"><b>
Profile
</b></h2><p></p><div><p><b>QUALIFICATIONS:</b></p><p>
Student of Electrical/Mechanical/Communication/Mechatronics Engineering.<br>
virtual Reality (VR) and Augmented Reality (AR) applications</p><p><b>
KNOWLEDGE:</b></p><p>
Excellent command of spoken and written English and Arabic.</p><p>
Good communication and teamwork abilities.</p><p>
Willingness to learn and take initiative.</p><p><b>
EXPERIENCE:</b></p><p>
No prior experience required.</p></div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b>
Location</b></h3><p></p><div><div><div><b>
Location</b></div></div><div><b>
Address</b></div></div><p>
Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Operations Training Internship

<div><h2 class="jobSectionHeader"><b>Jr Operations Training Engineer</b></h2><div><ul><li><div>
Fixed-term contract</div></li><li><div>
Full-time</div></li><li><div>
Less than 2 years of experience (Entry level)</div></li><li><div>
Bachelor degree</div></li><li><div>
Engineering/Maintenance Manager/Expert</div></li></ul></div></div>
<br><div><div><div><div><h2 class="jobSectionHeader"><b>Mission
</b></h2><p></p><div><p><b>Job Purpose:</b></p><p>
To support the development, delivery, and continuous enhancement of operational training programs for railway staff. The role ensures that all training activities comply with safety and operational standards while enhancing employee performance and competency. It includes designing training materials, mentoring trainees, conducting assessments, and identifying training gaps, thereby promoting a culture of excellence, safety, and continuous learning within the organization.</p></div></div><p></p><div><h2 class="jobSectionHeader"><b>
Profile
</b></h2><p></p><div><p><b>Responsibilities/Duties</b></p><p><b>
Training Delivery &amp; Facilitation</b></p><ul><li> Conduct theoretical and practical training sessions for new and existing operational staff as per scheduled training plans.</li><li> Train operational staff across all levels, including managerial and mid-level employees, ensuring alignment with organizational procedures and safety standards.</li><li> Supervise and mentor training cohorts, manage schedules, monitor progress, and ensure successful completion of training objectives.</li></ul><p><b>
Training Content Development</b></p><ul><li> Design and develop structured training modules and materials, grounded in instructional and adult learning principles.</li><li> Ensure the use of approved and updated training resources stored in the document management system, including lesson plans and presentations.</li><li> Prepare individualized training profiles based on performance observations and assessments.</li></ul><p><b>
Performance Evaluation &amp; Competency Assessment</b></p><ul><li> Evaluate trainees' knowledge, skills, and overall proficiency to determine training outcomes and readiness for operational deployment.</li><li> Conduct periodic competency assessments of operational staff as part of the Competency Management System (CMS).</li><li> Identify gaps in knowledge or performance and initiate appropriate corrective actions, including training needs analysis and refresher programs.</li></ul><p><b>
Reporting &amp; Documentation</b></p><ul><li> Maintain accurate records of training attendance, progress, and outcomes within the document management system (e.g., Safe Tracker, Qlik Sense).</li><li> Generate detailed reports and visual dashboards to track and communicate training performance metrics.</li><li> Ensure documentation and record-keeping meet internal and external compliance standards.</li></ul><p><b>
Safety, Compliance &amp; Staff Development</b></p><ul><li> Promote a strong safety culture by exemplifying and enforcing adherence to railway safety regulations and organizational policies.</li><li> Conduct counseling sessions and disseminate updated safety procedures and operational guidelines to all staff.</li><li> Monitor and verify the health and safety compliance of all trainees, ensuring they are physically fit and properly equipped for training activities.</li><li> Carry out additional training-related duties and support initiatives as directed by the Operations Training Manager.</li></ul><p><b>
Essential Qualifications, Knowledge &amp; Experience</b></p><p><b>
Qualifications:</b></p><ul><li> B.Sc. or M.Sc. Degree in Engineering (preferably Electrical, Mechanical, Industrial, or Systems Engineering).</li><li> Proficiency in English (written and verbal).</li></ul><p><b>
Knowledge:</b></p><ul><li> Strong working knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, etc.).</li></ul><p><b>
Experience:</b></p><ul><li> 0&ndash;3 years of experience in a railway operations or technical training environment is preferred.</li></ul><p><b>
Desired Behaviors &amp; Experiences</b></p><ul><li> Excellent attention to detail with a commitment to quality and accuracy.</li><li> Creativity and skill in designing visually engaging training materials and content.</li><li> Strong leadership and mentoring abilities, with a collaborative and supportive approach to staff development.</li><li> Effective written and verbal communication skills across all levels of the organization.</li><li> Strong interpersonal, organizational, and time management skills.</li><li> Critical thinker with strong analytical and problem-solving capabilities.</li><li> Ability to manage multiple tasks, meet tight deadlines, and work effectively under pressure.</li><li> Team player with a proactive attitude and a continuous improvement mindset.</li></ul></div></div></div></div><p></p><div><div><div><h3 class="jobSectionHeader"><b><br>
Location</b></h3><p></p><div><div><div><b>
Location</b></div></div><div><b>
Address</b></div></div><p>
Cairo, Cairo, Egypt</p></div></div></div></div><div></div>

Jr Operations Training Engineer

Goldwind

<div>
 <p>
  O&amp;M Engineer (GWO Training Coordinator)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
  We are looking for a motivated and safety-oriented
  <strong>
   O&amp;M Enginee
  </strong>
  r to join our Egypt GOS II Wind Power Project. The successful candidate will be responsible for the operation and maintenance of wind turbine generators while also supporting the project as a
  <strong>
   Part-Time GWO Training Coordinato
  </strong>
  r
 </p>
 <p>
  .Key Responsibilitie
 </p>
 <ul>
  <li>
   sPerform wind turbine inspections, troubleshooting, and maintenance activities
  </li>
  <li>
   .Monitor turbine performance through SCADA systems
  </li>
  <li>
   .Ensure compliance with HSE requirements and operational procedures
  </li>
  <li>
   .Maintain maintenance records and support spare parts management
  </li>
  <li>
   .Coordinate GWO training activities, certification tracking, and compliance monitoring
  </li>
  <li>
   .Liaise with GWO training providers and maintain training records
  </li>
 </ul>
 <p>
  .Requirement
 </p>
 <ul>
  <li>
   sDiploma or Bachelor's Degree in Electrical, Mechanical, Renewable Energy, Safety Management, or related fields
  </li>
  <li>
   .Minimum 2 year of experience in wind turbine O&amp;M or a related technical role
  </li>
  <li>
   .Knowledge of GWO standards and certifications is preferred
  </li>
  <li>
   .Good command of English
  </li>
  <li>
   .Proficiency in Microsoft Office applications
  </li>
  <li>
   .Strong communication, organizational, and safety awareness skills
  </li>
 </ul>
 <p>
  <br/>
 </p>
 .
</div>


O&M Engineer (GWO Training)

Nextcare

<div>
 <strong>
  Job Overview
  <br/>
  <br/>
 </strong>
 The Team Leader will oversee a dual function team supporting Pulse training and medical coding across the MEA region. This role combines operational leadership, stakeholder management, and technical oversight of both Pulse training and medical coding quality.
 <br/>
 <br/>
 Based in Cairo, the Team Leader will manage a team of platform trainers responsible for onboarding and upskilling providers on Pulse, alongside medical coders who ensure accurate and compliant medical coding services. The role requires a balance of people leadership, process optimisation, and regional coordination to ensure high service quality, regulatory compliance, and continuous improvement in provider experience and coding accuracy.
 <br/>
 <br/>
 <strong>
  What You Do
  <br/>
  <br/>
 </strong>
 Responsibilities will include, but are not limited to, the following:
 <br/>
 <br/>
 <strong>
  Team Leadership &amp; Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead, coach and develop a team of platform trainers and medical coders ensuring cross capability amongst team members
  </li>
  <li>
   Set clear performance objectives and monitor KPIs related to training effectiveness, coding accuracy and service delivery
  </li>
  <li>
   Foster a collaborative, high performance team culture across the team
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Pulse Training &amp; Support
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee delivery of training programs for providers on Pulse
  </li>
  <li>
   Ensure training materials are accurate, up to date and aligned with system enhancements
  </li>
  <li>
   Monitor provider adoption, engagement and feedback to improve training approaches
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Medical Coding
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise coding activities to ensure accuracy, consistency and compliance with coding standards
  </li>
  <li>
   Implement quality assurance processes, including audits and feedback loops
  </li>
  <li>
   Support resolution of complex coding queries and escalations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Operational Excellence
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive continuous improvement initiatives across training and coding workflows including the cross training of all staff in the team
  </li>
  <li>
   Identify inefficiencies and implement scalable solutions to enhance productivity and quality
  </li>
  <li>
   Maintain documentation of processes, guidelines and best practices
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with internal teams including Claims Automation, Quality, Policy Management and others
  </li>
  <li>
   Act as a key point of contact for regional stakeholders
  </li>
  <li>
   Support communication of system updates, code changes and operational impacts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Reporting &amp; Governance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Track &amp; report on key performance indicators, including training outcomes and coding accuracy
  </li>
  <li>
   Ensure compliance with internal policies and external regulatory requirements
  </li>
  <li>
   Provide insights and recommendations to senior management
  </li>
  <li>
   AI READINESS Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.
   <br/>
   <br/>
  </li>
 </ul>
 At Allianz Partners, Artificial Intelligence (AI) is transforming service delivery and innovation. By leveraging Business Intelligence and Data Analytics, we enhance strategic decision-making and customer experiences. Our commitment to Ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while Emerging Technologies and Generative AI drive industry leadership and new opportunities. With robust Information Security Management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.
 <br/>
 <br/>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 To be successful in this position you will need to have the following skills / experience:
 <br/>
 <br/>
 <strong>
  Essential
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum degree level qualification in relevant healthcare or related field
  </li>
  <li>
   Previous experience in medical coding, healthcare operations or medical insurance
  </li>
  <li>
   Strong knowledge of coding standards
  </li>
  <li>
   Previous experience in a leadership or supervisory role
  </li>
  <li>
   Fluency in English and Arabic
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desirable
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Professional certification in medical coding
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personal Attributes
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Results driven and pragmatic, focused on achieving measurable outcomes.
  </li>
  <li>
   Confident communicator and facilitator, able to build trust across diverse stakeholder groups.
  </li>
  <li>
   Collaborative and resilient, thriving in a dynamic and fast moving environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How We Hire
  <br/>
  <br/>
 </strong>
 <strong>
  <em>
   Agency Statement
  </em>
 </strong>
 <em>
  Allianz Partners does not accept unsolicited CV&rsquo;s or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.
  <br/>
  <br/>
 </em>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners&rsquo; businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.
 <br/>
 <br/>
 97278 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent
 <br/>
 <br/>
 Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
 <br/>
 <br/>
 At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
 <br/>
 <br/>
 We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
 <br/>
 <br/>
 <strong>
  Join us.
 </strong>
 Let's care for tomorrow.
 <br/>
 <br/>
 Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz&lsquo; company culture. One means to achieve this is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.
</div>


Team Lead - Pulse & Medical Coding

Bupa

<div><p>Job Description:</p><p><b>
Business Coach</b></p>
<p><b>Cairo</b></p>
<p><b>Full Time (40 hours) Fixed Term
</b></p><p><b>Shift work - Shifts will fall between Sunday to Friday 8.00am - 6.00pm UK time</b></p>
<p><b>We make health happen
</b></p><p>We're a team that's passionate about leading the healthcare insurance market and improving wellbeing for all. We take immense pride in our work, working together with determination and focus. Delivering care that our millions of customers can count on, from experts they trust.</p>
<p><b>Role Overview</b></p><p>
You will provide an innovative and flexible resource to support the commercial operations team to enhance overall performance and customer outcomes by identifying training needs and coaching solutions.</p><p>
You will work to improve individual and teams speed to competence against training.</p>
<p><b>You'll help us make health happen by:
</b></p><ul><li>Working in partnership with key stakeholders and line managers to identify training and coaching needs for individuals and the team.</li><li>
Recommending solutions to deliver the needs identified and delivered in a structured timetable of activates evidencing key objectives.</li><li>
Designing and developing interventions, through internal and external means, enrol and engage business partners</li><li>
Delivering training and coaching interventions by a variety of medium including Classroom, Team meetings, Facilitation, and one to one Coaching</li><li>
Supporting teams with both telephony, webchat and customer service skills and regulatory requirements by way of &rdquo;on job&rdquo; accompaniments, giving feedback in verbal and written format</li></ul>
<p><b>Key Skills / Qualifications needed for this role:</b></p>
<p>Multilingual skills essential, including excellent written and spoken English</p><p>
Educated to degree level</p><p>
Highly skilled in all Microsoft Office applications
</p><p>Coaching experience or Certification is essential ideally within a regulated environment</p><p>
Training/Facilitation experience would be beneficial
</p><p><b>Advert will close externally once sufficient application numbers are received and this may be before any published closing date.</b></p>
<p><b>Why Bupa?</b>
</p><p>We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.
</p><p>We encourage all of our people to &rdquo;Be you at Bupa&rdquo;, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.
</p><p>We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
</p><p>If you require information regarding this role in an alternative format, please email: careers@bupa.com
</p><p>committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.</p>
<p>If you require information regarding this role in an alternative format, please email: careers@bupa.com
</p><p>Time Type:</p>
Full time<p>
Job Area:</p><p>
Locations:</p>
Egypt - Cairo</div>
<br>
Health &amp; wellbeing programme, Private medical insurance, Additional leave, Free flu jabs, Financial planning services, Company pension, Gym membership, Cycle to work scheme, Paid volunteer time, Referral programme, Private dental insurance, Employee mentoring programme

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