learning and development associate Jobs in Saudi Arabia

learning and development associate

training supervisor

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cooperative training program Jobs in Saudi Arabia

cooperative training program

early career trainee - (life extension services) Jobs in Saudi Arabia

early career trainee - (life extension services)

training

Job Title: Training Manager / Training EngineerDepartment: Human Resources / Learning &amp; Development / HSE Reporting To: HR Manager / Project Director / Head of HSEJob Purpose: The Training Manager/Engineer is responsible for planning, developing, and implementing training programs to enhance the skills, competencies, and safety awareness of employees and project personnel. The role ensures that training initiatives align with company standards, regulatory requirements, and project objectives.Key Responsibilities:<ul><li>Assess training needs across the organization and project teams.</li><li>Develop and implement training programs for technical skills, safety, quality, and operational procedures.</li><li>Prepare training materials, manuals, presentations, and e-learning modules.</li><li>Conduct on-site and classroom training sessions for employees, supervisors, and contractors.</li><li>Track and maintain training records, certifications, and attendance for all personnel.</li><li>Evaluate training effectiveness through assessments, feedback, and performance improvement metrics.</li><li>Coordinate with HSE, Quality, and Project Management teams to ensure compliance with mandatory training requirements.</li><li>Manage and mentor junior training staff and engineers.</li><li>Liaise with external training providers, consultants, and certification bodies as required.</li><li>Prepare reports on training activities, completion rates, and recommendations for management.</li><li>Promote a culture of continuous learning and professional development within the organization.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Engineering, Human Resources, Education, or related field.</li><li>Minimum 8&ndash;12 years of experience in training management or engineering training, preferably in construction, oil &amp; gas, or industrial projects.</li><li>Strong knowledge of HSE, quality, and operational standards relevant to the industry.</li><li>Excellent presentation, communication, and interpersonal skills.</li><li>Proficiency in MS Office, e-learning platforms, and training management software.</li><li>Ability to design and deliver effective training programs for diverse teams.</li><li>Certifications in training or HSE (NEBOSH, IOSH, or similar) are an added advantage.</li></ul>Job Types: Full-time, Permanent

Training Manager / Training Engineer

Job Title: Training OfficerDepartment: Human Resources / Learning &amp; Development / HSE Reporting To: Training Manager / Training EngineerJob Purpose: The Training Officer supports the development and delivery of training programs for employees, contractors, and project personnel. The role ensures that all training activities are conducted effectively, align with company standards, and meet project and regulatory requirements.Key Responsibilities:<ul><li>Assist in identifying training needs in coordination with department heads and project teams.</li><li>Organize and conduct training sessions, workshops, and safety inductions for employees and contractors.</li><li>Prepare training materials, manuals, presentations, and documentation.</li><li>Maintain accurate training records, attendance, certifications, and training completion reports.</li><li>Monitor and evaluate the effectiveness of training programs through assessments and feedback.</li><li>Support the Training Manager in developing training schedules and annual training plans.</li><li>Coordinate with HSE, Quality, and Project Management teams to ensure compliance with mandatory training requirements.</li><li>Assist in onboarding and induction training for new employees and project staff.</li><li>Track and report on training activities and make recommendations for improvements.</li><li>Promote a culture of continuous learning and professional development within the organization.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Engineering, Human Resources, Education, or related field.</li><li>Minimum 3&ndash;5 years of experience in training delivery or coordination, preferably in construction, engineering, or industrial projects.</li><li>Good knowledge of HSE, quality, and operational standards relevant to the industry.</li><li>Strong communication, presentation, and interpersonal skills.</li><li>Proficient in MS Office and training management tools.</li><li>Ability to coordinate and manage multiple training sessions effectively.</li><li>Certifications in HSE or training (NEBOSH, IOSH, or similar) are an advantage.</li></ul>Job Types: Full-time, Permanent

Training Officers

Hilton

<div>Training Supervisor
A Training Officer is responsible for identifying and providing training to internal customers to deliver an excellent staff experience while working with and ensuring that all departments are achieving their training objectives. 
 
 
What will I be doing? 
As a Training Officer, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Officer will also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Provide quality training to internal customers</li>
<li>Assist in coordinating and administering Vocational Qualification</li>
<li>Adhere to in-house training plan</li>
<li>Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department, HR Manager, and Training Manager</li>
<li>Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis</li>
<li>Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance</li>
<li>Ensure new employees have received departmental and legal training</li>
<li>Hold monthly Departmental meetings with trainers to ensure training needs are being covered</li>
</ul>What are we looking for? 
A Training Officer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in HR/training</li>
<li>Positive attitude</li>
<li>Good communication and people skills</li>
<li>Committed to delivering a high level of customer service, both internally and externally</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure</li>
<li>Ability to work on their own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>CIPD qualified</li>
<li>Knowledge of hospitality</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Training Supervisor

Confidential

Key Responsibilities: 🔹 Manage and maintain employee training databases and certification records. 🔹 Coordinate training courses across departments and ensure proper documentation. 🔹 Develop, update, and organize training manuals and structured learning content (documents, videos, modules). 🔹 Leverage Microsoft 365 tools (Excel, SharePoint, Teams, Outlook) for efficient training management. 🔹 Use Power BI to build interactive dashboards and track training KPIs by employee, course, and department. 🔹 Implement Power Automate workflows to streamline certificate generation and notifications. 🔹 Drive continuous improvement in training systems, automation, and reporting. Requirements: 🔹 3+ years’ experience in training coordination, corporate learning, or HR systems. 🔹 Proficiency in Microsoft 365 suite, with advanced Excel skills. 🔹 Experience with Microsoft Forms, Power BI, and Power Automate. 🔹 Strong communication skills in English (Arabic is an advantage). 🔹 Proactive, organized, and able to perform under pressure.

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 
As a Training Manager, you will lead and oversee the training operations in Saudi Arabia, ensuring the delivery of high-quality training programs for our customer service teams. You will manage a team of Training Leads and Trainers, align training initiatives with business objectives, and drive continuous improvement in trainers' performance and customer satisfaction. This role requires strategic oversight, stakeholder collaboration, and a focus on achieving measurable outcomes in a fast-paced CX environment.</div><div>
Trainers' performance metrics, customer satisfaction scores, and team development milestones will measure the effectiveness of the role.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Manage and lead a team of Training Leads, each overseeing 5-7 Trainers, including recruitment, onboarding, performance evaluations, and professional development.</li>
<li>Oversee the delivery of new-hires and on-the-job training, ensuring consistency with Tabby&rsquo;s standards across face-to-face, virtual, and hybrid formats.</li>
<li>Collaborate with stakeholders, including HR, Talent Acquisition, CX Operations, Quality, and Content teams, to align programs with organizational goals and address gaps in hiring, quality, and operations.</li>
<li>Analyze training outcomes, agent performance data, and customer interaction quality across different channels (calls, emails, and chats) to identify trends, root causes of issues, and opportunities for improvement; provide data-driven recommendations and implement solutions.</li>
<li>Develop and maintain certification mechanisms for Trainers and Leads, including train-the-trainer programs, upskilling workshops, and remote facilitation skills.</li>
<li>Track and report on key metrics such as training throughput, feedback, and customer satisfaction; make necessary adjustments to enhance outcomes.</li>
<li>Ensure compliance with adult learning principles, cultural nuances of the GCC region, and best practices in managing remote and on-site teams.</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3><div> 
Who you are:</div><ul>
<li>You have a bachelor's degree in a related field (e.g., communication, psychology, business, education);</li>
<li>You have a minimum of 5 years of experience in Customer Service operations or training, with a proven track record in designing and delivering programs such as new hire training (NHT) and on-the-job training (OJT);</li>
<li>You bring at least 3 years of experience in team management, including leading trainers or supervisors, with a focus on performance management and development;</li>
<li>You are Fluent in English (C1) and Arabic, with a deep understanding of the cultural nuances of the Saudi Arabian and GCC region.</li>
<li>You have strong leadership, communication, coaching, and interpersonal skills to manage teams and stakeholders effectively.</li>
<li>You possess analytical and problem-solving skills to evaluate data, identify trends, and drive improvements.</li>
<li>You have excellent organizational and time management skills to handle multiple priorities in a dynamic environment.</li>
<li>You are proficient in Microsoft Office Suite, learning management systems, and customer support tools (e.g., CRM software, ticketing systems).</li>
</ul><div>Preferred qualifications:</div><ul>
<li>Advanced knowledge of adult learning principles, instructional design methodologies, and facilitation techniques.</li>
<li>Certification in customer service training, leadership, or related soft skills (e.g., train-the-trainer certifications).</li>
<li>Conflict Resolution Skills: Ability to remain composed under pressure, effectively resolve disputes by addressing underlying issues, and prevent escalations within teams or with stakeholders.</li></ul> 
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Manager -Saudi National

<div><h3 class="jobSectionHeader">Description</h3><div> 
On-the-job Training Lead is responsible for enhancing existing agent (live on the floor) performance by analyzing Customer Satisfaction (CSAT) and Quality scores to identify gaps, recommending and delivering targeted training programs, and ensuring exceptional service delivery to our customers.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Performance Analysis: Analyze CSAT, Quality scores and GPT Quality data to identify trends, patterns, and specific areas for improvement across the customer service team.</li>
<li>Root Cause Investigation: Conduct root cause analysis to pinpoint underlying reasons for performance gaps and low scores.</li>
<li>Targeted Training: Recommend &amp; design training programs and initiatives tailored to address identified performance gaps. Deliver training &amp; conduct follow-up coaching to ensure information is landed.</li>
<li>Performance Tracking: Track and report on the effectiveness of training programs and the progress of agents in the Bottom Quartile program and Refreshers, providing actionable insights to management.</li>
<li>Bottom Quartile Program Administration for all LOBs: Lead the Bottom Quartile programs for all the LOBs. Help customize them as per the LOB requirement (as opposed to running the same version of BQ in each LOB)</li>
<li>Product Expertise: Maintain a thorough understanding of the company&rsquo;s diverse products and services to ensure training content is accurate, relevant, and up-to-date.</li></ul> 
<div></div>
<h3 class="jobSectionHeader">
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
Education: Bachelor&rsquo;s degree in Business, Finance, Education, or a related field.</li>
<li>Analytical Expertise: Proven ability to analyze performance metrics (e.g., CSAT, Quality scores) and make actionable recommendations.</li>
<li>Communication: Excellent verbal and written communication in English and Arabic, presentation, and interpersonal skills to engage agents and stakeholders effectively.</li>
<li>Training Experience: Hands-on experience delivering training sessions and coaching individuals or groups in a professional setting.</li>
<li>Organization: Strong organizational and project management skills, with the capacity to manage multiple initiatives in a fast-paced environment. 
 
Preferred Qualifications 
<ul>
<li>Certification in training or customer service (e.g., Certified Customer Service Trainer).</li>
<li>Familiarity with CSAT and Quality scoring systems.</li>
<li>Knowledge of adult learning principles and instructional design methodologies.</li></ul></li> 
</ul><div> 
</div> 
<h3 class="jobSectionHeader">Job Benefits</h3><div> 

Experience - 3-5 years of experience in Customer Service as Team Leader / Trainer / Training Lead. Should have worked on assignments aiming to identify knowledge / skills gaps and eliminate defects.</div><div></div><div> 

Job Purpose - The purpose of this position is to improve customer service by identifying improvement areas and developing and delivering content that enhances agents knowledge and handling skills.</div><div></div><div> 
The effectiveness of the role will be measured by the following metrics:</div><ul>
<li>Customer satisfaction score improvement</li>
<li>Quality score improvement</li> 
</ul> 
<h3 class="jobSectionHeader">About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Training Lead -Saudi National

Confidential Government

<div>
 
 برنامج التدريب التعاوني
 
 
 انطلق في مسيرتك المهنية مع برنامج التدريب التعاوني، والمصمم لتمكين طلاب وطالبات الجامعات من خوض تجربة عملية حقيقية تساهم في تطورهم وتفتح لهم آفاق سوق العمل.
 
 
 🔹 مميزات البرنامج:
 
 
 &bull; مكافأة شهرية
 
 
 &bull; خطة تدريبية مبنية على المهارات المطلوبة في كل إدارة
 
 
 &bull; إشراف وتوجيه من ذوي الخبرة في القطاع
 
 
 🔹 المجالات المتاحة:
 
 
 يستهدف البرنامج مجموعة من التخصصات، منها على سبيل المثال لا الحصر:
 
 
 &bull; الهندسة (المعمارية، المدنية، الكهربائية، الميكانيكية)
 
 
 &bull; إدارة المشاريع
 
 
 &bull; إدارة الأعمال
 
 
 &bull; المالية والمحاسبة
 
 
 &bull; الموارد البشرية
 
 
 &bull; نظم المعلومات وتقنية المعلومات
 
 
 &bull; القانون
 
 
 &bull; إدارة الأصول والاستثمار
 
 
 &bull; الالتزام وتوكيد الجودة
 
 
 &bull; الحوكمة
 
 
 &bull; التخطيط الاستراتيجي
 
 
 
 
 
 🔹 شروط القبول:
 
 
 &bull; أن يكون المتقدم/ـة سعودي/ـة الجنسية
 
 
 &bull; أن يكون التدريب التعاوني متطلبًا أكاديميًا للتخرج
 
 
 &bull; تقديم خطاب تدريب رسمي من الجامعة
 
 
 &bull; الالتزام الكامل بفترة التدريب المحددة
 
 
 📍 موقع التدريب الرئيسي: الرياض
 
 
 (مع فرص في عدد من المناطق بحسب توفر الشواغر)
 
 
 
 
 
 Cooperative Training Program
 
 
 Start your professional journey with the Cooperative Training Program &mdash; designed to empower university students with real-world experience that enhances their learning and opens doors to the job market.
 
 
 🔹 Program Benefits:
 
 
 &bull; Monthly allowance
 
 
 &bull; Customized training plan based on departmental needs
 
 
 &bull; Guidance and supervision from experienced professionals
 
 
 🔹 Available Fields:
 
 
 The program welcomes students from a variety of disciplines, including but not limited to:
 
 
 &bull; Engineering (Architectural, Civil, Electrical, Mechanical)
 
 
 &bull; Business Administration
 
 
 &bull; Project Management
 
 
 &bull; Finance and Accounting
 
 
 &bull; Human Resources
 
 
 &bull; Information Systems and IT
 
 
 &bull; Law
 
 
 &bull; Asset Management, and Investments
 
 
 &bull; Compliance &amp; Quality Assurance
 
 
 &bull; Governance
 
 
 &bull; Strategy
 
 
 🔹 Eligibility Criteria:
 
 
 &bull; Saudi nationality
 
 
 &bull; Cooperative training must be a graduation requirement
 
 
 &bull; Official training letter issued by the university
 
 
 &bull; Full commitment to the training period
 
 
 📍 Main Training Location: Riyadh
 
 
 (Opportunities may be available in other regions based on department needs)
 
</div>

Cooperative Training Program

Explore 982+ Training in Saudi Arabia this November. Find roles across top companies and apply now to boost your career.

982 training jobs IN Saudi Arabia

Training Manager / Training Engineer

Training Officers

Training Supervisor

Training Supervisor

Training Manager -Saudi National

Training Lead -Saudi National

Cooperative Training Program