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hyco training specialist

learning & development trainer – cleaning & housekeeping Jobs in Saudi Arabia

administrative assistant - housekeeping Jobs in Saudi Arabia

administrative assistant - housekeeping

assistant housekeeping manager Jobs in Saudi Arabia

assistant housekeeping manager

learning development trainer cleaning housekeeping

Acciona- Qatar

🚨 We’re Hiring: Learning &amp; Development Trainer – Cleaning &amp; Housekeeping 📍 Location: Kingdom of Saudi Arabia Are you passionate about training, quality, and operational excellence in facility management? We’re looking for an experienced L&amp;D Trainer to elevate the skills and performance of our cleaning and housekeeping teams across KSA. 🔹 What You’ll Do: • Deliver engaging onboarding and refresher training for cleaning &amp; housekeeping staff • Train teams on cleaning techniques, equipment usage, and safety procedures • Develop training materials, SOPs, and practical sessions • Ensure compliance with hygiene, health &amp; safety, and infection control standards • Assess staff competency and identify skill gaps • Support site mobilizations and continuous improvement initiatives 🔹 What We’re Looking For: • 3–5 years of experience in cleaning/housekeeping or facility management training • Strong knowledge of cleaning methods, chemicals, and equipment • Excellent communication and coaching skills • Experience working with multicultural teams • Train-the-Trainer certification is a plus • KSA Driving License mandatory

Learning & Development Trainer – Cleaning & Housekeeping

Hyatt Place Al Ula

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>We are looking for a dedicated Public Area &amp; Turndown &ndash; Rooms Housekeeping colleague to support the opening of Hyatt Place AlUla.
 
 
Hyatt Place AlUla represents a significant milestone in Hyatt&rsquo;s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.
 
 
Your Role
 
 
As the Public Area &amp; Turndown &ndash; Rooms Housekeeping colleague, you&rsquo;ll be responsible for maintaining the cleanliness and presentation of public areas and providing evening turndown service in guest rooms, ensuring a consistently high standard of comfort and guest satisfaction.
 
 
Key Responsibilities
 
 
&middot; Clean and maintain all public areas of the hotel including corridors, lobbies, restrooms, and back-of-house spaces
 
 
&middot; Ensure public areas are consistently presentable, hygienic, and aligned with hotel standards
 
 
&middot; Perform evening turndown service in guest rooms according to established procedures
 
 
&middot; Prepare guest rooms for the night by refreshing amenities, tidying rooms, and ensuring comfort
 
 
&middot; Respond promptly to guest requests related to housekeeping services
 
 
&middot; Report maintenance issues and safety hazards to the relevant departments
 
 
&middot; Ensure proper handling and use of cleaning equipment and chemicals
 
 
&middot; Replenish supplies in public areas and guest floors as required
 
 
&middot; Maintain high standards of hygiene, safety, and cleanliness at all times
 
 
&middot; Support pre-opening housekeeping setup and operational readiness
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div>Qualifications
 
 
&middot; Previous experience in housekeeping, public area cleaning, or turndown service, preferably within hotels
 
 
&middot; Good knowledge of cleaning procedures and housekeeping standards
 
 
&middot; Strong attention to detail and commitment to cleanliness and presentation
 
 
&middot; Ability to work efficiently in a fast-paced environment
 
 
&middot; Good time management and organizational skills
 
 
&middot; Physical ability to perform cleaning and turndown duties
 
 
&middot; Good communication and teamwork skills
 
 
&middot; Excellent English communication skills</div></div></div>

Public Area & Turndown – Rooms Housekeeping

Mövenpick

<div>Company Description 
Mӧvenpick Hotel &amp; Residences Riyadh 
Job Description 
The Assistant Housekeeping Manager plays a pivotal role in supporting the Executive Housekeeper in overseeing the daily operations of the Housekeeping and Laundry departments. This position ensures that guest rooms, public areas, and back-of-house spaces meet the impeccable 5-star cleanliness, hygiene, and aesthetic standards required by the M&ouml;venpick brand. By mentoring a diverse team and coordinating closely with Front Office and Engineering, you will help deliver M&ouml;venpick's signature &quot;heartfelt care&quot; to every guest.
Key Responsibilities
1. Operational Excellence &amp; Quality Control<ul><li>
Supervise daily housekeeping activities, allocating tasks and room assignments efficiently based on daily occupancy and arrival lists.</li><li>
Conduct rigorous inspections of VIP rooms, guest rooms, public spaces, and corridors to ensure total compliance with M&ouml;venpick and Accor hygiene standards.</li><li>
Coordinate seamlessly with the Front Desk to provide real-time updates on room statuses and accommodate early check-ins or special guest requests.</li><li>
Partner closely with the Engineering/Maintenance department to log defects, schedule deep cleaning, and execute preventative room maintenance.</li></ul>
2. Team Leadership &amp; Talent Development<ul><li>
Manage, motivate, and mentor a team of Supervisors, Room Attendants, and Public Area Cleaners, promoting a positive &quot;Yes I Can!&quot; team culture.</li><li>
Assist in recruitment, onboarding, and regular performance evaluations of departmental staff.</li><li>
Conduct daily briefings and design ongoing training programs covering standard operating procedures (SOPs), chemical safety, and premium guest interactions.</li><li>
Manage staff scheduling, attendance tracking, and payroll reporting in alignment with local Saudi labor laws.</li></ul>
3. Inventory Management &amp; Cost Control<ul><li>
Monitor and manage inventories of linens, uniforms, guest amenities, and cleaning chemicals, ensuring efficient usage and minimizing waste.</li><li>
Assist in ordering and tracking supplies while remaining aligned with the department's monthly operating budget.</li><li>
Oversee the hotel's Lost &amp; Found procedures, ensuring strict documentation and safekeeping of guest property.</li></ul>
4. Guest Experience<ul><li>
Address guest complaints and specialized requests promptly, professionally, and with a solution-oriented mindset.</li><li>
Review guest satisfaction surveys (such as TrustYou or internal Accor metrics) with the team to identify areas for operational improvement.</li></ul> 
Qualifications<ul><li> 
Education: Diploma or Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field.</li><li>
Experience: 3 to 5 years of progressive housekeeping experience in a 4-star or 5-star hotel, with at least 1&ndash;2 years in a supervisory or assistant managerial capacity.</li><li>
Brand Familiarity: Prior experience working within the Accor network or a premium international brand is highly preferred.</li><li>
Local Knowledge: Familiarity with the Riyadh hospitality market and Saudi labor/hygiene regulations is a strong plus.</li></ul> 
Additional Information 
Skills &amp; Competencies<ul><li>
Technical Proficiency: Strong working knowledge of Property Management Systems (e.g., Opera), housekeeping software, and MS Office (Excel, Word).</li><li>
Leadership: Exceptional team management skills with a proven ability to lead and adapt in a high-pressure, fast-paced environment.</li><li>
Communication: Fluent in English (both written and spoken). Communication skills in Arabic are considered a highly valuable asset for coordinating with local vendors and staff.</li><li>
Attention to Detail: An uncompromising eye for cleanliness, premium flower/aesthetic arrangements, and strict sanitation protocols.</li></ul></div>

Asst Housekeeping Manager (Saudi Only)

Amazon

<div>
 
 Description
 
 
 
 The Learning Associate/Trainer is responsible for the coordination and execution of training for all process paths in the Fulfilment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfilment Center workforce.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Willing to work flexible schedules/shifts
 </li>
 <li>
 Act as a supervisor for Instructors and Peer Trainers with new hires
 </li>
 <li>
 Deliver Instructor training, observation and coaching to the MENA Standard
 </li>
 <li>
 Ensure training records are kept up to date through the console
 </li>
 <li>
 Ensure MENA training materials are kept and delivered against MENA standard and provide a positive learning experience
 </li>
 <li>
 Use and analyze data on a daily basis to improve NH learning experience
 </li>
 <li>
 Feedback to Instructors and Peer Trainers on their delivery and new hire (NH) groups performance
 </li>
 <li>
 Organize (Instructors assignment) and monitor cross training for the operations to support peak skill requirements
 </li>
 <li>
 Work with operations on a skill matrix to highlight gaps for critical role training
 </li>
 <li>
 Support operations with the delivery of critical role training
 </li>
 <li>
 Improve processes from gathering feedback and analyzing data
 </li>
 <li>
 Support the recruitment of Instructors and Peer Trainers
 </li>
 <li>
 Attend meetings when required and provide information required
 </li>
 <li>
 Work in partnership with the agency managers to improve new hire performance
 </li>
 <li>
 Support MENA level projects with feedback and improvements
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience with written and verbal communication and presentation
 </li>
 <li>
 Experience using Microsoft Office (Excel, Word, PowerPoint, Outlook)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Speak, write, and read fluently in English
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A10383953
</div>

Learning Associate - Saudi Nat

Marriott International

<div>Additional Information 
Job Number26073389 
Job CategoryHuman Resources 
LocationKing Abdulaziz Road, Makkah, Saudi Arabia, Saudi Arabia, 13700 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization&rsquo;s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.
CANDIDATE PROFILE
Education and Experience
<ul><li>2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.</li></ul>
OR
<ul><li>4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.</li></ul>
CORE WORK ACTIVITIES
Administering Employee Training Programs
<ul><li>Promotes and informs employees about all training programs.</li></ul>
<ul><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li></ul>
<ul><li>Helps employees identify specific behaviors that will contribute to service excellence.</li></ul>
<ul><li>Ensures employees receive on-going training to understand guest expectations.</li></ul>
<ul><li>Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.</li></ul>
<ul><li>Meets with training cadre on a regular basis to support training efforts.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li></ul>
Evaluating Training Programs Effectiveness
<ul><li>Monitors enrollment and attendance at training classes.</li></ul>
<ul><li>Meets regularly with participants to assess progress and address concerns.</li></ul>
<ul><li>Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li></ul>
<ul><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li></ul>
<ul><li>Measures transfer of learning from training courses to the operation.</li></ul>
<ul><li>Ensures adult learning principles are incorporated into training programs.</li></ul>
Developing Training Program Plans and Budgets
<ul><li>Ensures all training and development activities (department specific and general property training) are strategically linked to the organization&rsquo;s mission and vision.</li></ul>
<ul><li>Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.</li></ul>
<ul><li>Makes any necessary adjustments to training methodology and/or re-trains as appropriate.</li></ul>
<ul><li>Aligns current training and development programs to effectively impact key business indicators.</li></ul>
<ul><li>Establishes guidelines so employees understand expectations and parameters.</li></ul>
<ul><li>Develops specific training to improve service performance.</li></ul>
<ul><li>Drives brand values and philosophy in all training and development activities.</li></ul>
<ul><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li></ul>
Managing Training Budgets
<ul><li>Participates in the development of the Training budget as required.</li></ul>
<ul><li>Manages budget in alignment with Human Resources and property financial goals.</li></ul>
<ul><li>Manages department controllable expenses to achieve or exceed budgeted goals.
</li></ul><ul><li>Utilizes P-card if appropriate to control and monitor departmental expenditures.</li></ul> 
</div>
<div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
في فندق لو مريديان، نستمد إلهامنا من عصر السفر الساحر، ونحتفل بكل ثقافة من خلال الروح الأوروبية المميزة لتذوق الحياة الجيدة. نزلاؤنا فضوليون ومبدعون يبحثون عن الثقافة العالمية ويقدرون لحظات التواصل والإبطاء لتذوق الوجهة. نحن نقدم خدمة أصيلة وأنيقة لا تُنسى إلى جانب التجارب التي تلهم الضيوف لتذوق الحياة الجيدة. نحن نبحث عن أشخاص فضوليين ومبدعين للانضمام إلى فريقنا. إذا كنت تقدر التواصل مع الضيوف ذوي التفكير المماثل ولديك رغبة عميقة في خلق تجارب لا تُنسى، فإننا ندعوك لاستكشاف فرص العمل مع لو مريديان. عند الانضمام إلى لو مريديان، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. كنفي المكان الذي يمكنك فيه القيام بأفضل أعمالك، وابدأ هدفك، وانتمي إلى فريق عالمي مذهل،لتصبح أفضل نسخة منك.</div></div>

Mgr-Training

Tabby

We are looking for a Customer Service Trainer &amp; Quality Specialist to join our team in KSA. The ideal candidate will be fluent in Arabic and English and have a strong understanding of customer service principles, best practices, and the cultural nuances of the GCC region.In this role, you will be responsible for monitoring, evaluating, and improving the quality of customer interactions to enhance customer satisfaction and retention. Additionally, you will deliver New Hire Training, ongoing coaching, and on-the-job support to customer service representatives, helping them continuously improve their skills, with a strong focus on communication, service excellence, and cultural competency.Key Responsibilities<ul><li>Deliver new hire training and refresher training, make recommendations for changes and enhancements to existing training content to the content team</li><li>Ensure proper documentation, notification, escalation, tracking and follow up of Nesting log-in , coaching, feedback sessions</li><li>Analyze and identify root causes of dissatisfaction and recommend solutions to improve customer satisfaction</li><li>Complete your monthly log-in hours to stay updated on the Product and Process Knowledge</li><li>Participate in Quality Calibrations sessions</li><li>Provide recommendations for procedural improvements (NHT student feedback)</li><li>Monitor and evaluate the effectiveness of training programs, and make necessary adjustments to improve outcomes</li></ul>Skills, Knowledge and Expertise<ul><li>You have 5+ years of experience in customer service, with a proven track record of success</li><li>You have 5+ years of experience in designing and delivering training programs (both NHT and OJT/Nesting)</li><li>You have a bachelor's degree in a related field (e.g. communication, psychology, business)</li><li>You are Fluent in English and Arabic, with a deep understanding of the cultural nuances of the GCC region</li><li>You have strong communication and facilitation skills, with the ability to effectively communicate in both English and Arabic (for NHT, OJT/Nesting, Quality Calibrations)</li><li>You are able to work independently and as part of a team.</li><li>You have Excellent organizational and time management skills.</li></ul>Preferred qualifications:<ul><li>Experience with designing and facilitating virtual and face to face training.</li><li>Knowledge of adult learning principles and instructional methodologies in training and development.</li><li>Experience with learning management systems (LMS or LXP).</li><li>Certification in customer service training or related soft skills.</li></ul>Work Location: In person

Customer Service Trainer

<div>Additional Information 
Job Number26071486 
Job CategoryHousekeeping &amp; Laundry 
LocationArea 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of &lsquo;Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the &lsquo;Do Not Disturb' list. Complete required Housekeeping paperwork. 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Coord-Housekeeping

Explore 551+ Learning development trainer cleaning housekeeping in Saudi Arabia this July. Find roles across top companies and apply now to boost your career.