talent acquisition specialist Jobs in Cairo

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Genpact

<div>
 
 Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose &ndash; the relentless pursuit of a world that works better for people &ndash; we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
 
 
 
 
 
 
 Digital Marketing Specialist with English
 
 
 
 
 The job only from the office, address: Cairo: Plot 44 Tesseen, El Shamaly Street, Al Salam Axis First Sector, City Centre, 5th settlement 11835 Cairo. Nestle building, 3rd floor.
 
 
 
 
 
 
 
 Summary of the role:
 
 
 
 In this role, you will be responsible for researching, planning, organizing, and helping to conduct training programs related to New Hire Orientation, sales processes/operations, and professional skills. You will also monitor and report agent-wise and team-level quality, conduct calibration, and perform fraud and compliance audits.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Research, plan, organize, and help conduct training programs related to sales process/operations, and professional skills.
 </li>
 <li>
 Create Standard Operating Procedures and related materials for new training programs.
 </li>
 <li>
 Assess the effectiveness of current and proposed programs and make recommendations for program/content changes or improvement.
 </li>
 <li>
 Actively listen and review the work performed by the team, making sure all is done according to compliance with our policies, and be able to rate that work in multiple parameters.
 </li>
 <li>
 Monitor and report agent-wise and team-level quality, conduct calibration, and perform fraud and compliance audits.
 </li>
 <li>
 Take necessary steps to ensure quality metrics are met by assessing accurate samples and monitoring process improvement initiatives.
 </li>
 <li>
 Investigate escalations of inaccurate and/or improper course of action/decisions to understand the root cause(s) and implement corrective steps to improve quality.
 </li>
 <li>
 An analytical bent of mind with the ability to root cause based on data and drive decisions.
 </li>
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 Keep a pulse on the agent's knowledge and skill gaps, share the gaps, and help the training team in creating a solution.
 </li>
 <li>
 Keep up to date and proficient in process voice and products.
 </li>
 <li>
 Providing feedback, coaching, and mentoring to Personnel as needed, and working closely with the operation Team Leaders and Personnel to meet the relevant service level metrics.
 </li>
 <li>
 Collect and share insights on process improvement, with training, operations or/and client preferred requirements.
 </li>
 <li>
 Expert knowledge of social media, mobile apps, and digital and mobile marketing.
 </li>
 <li>
 Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Knowledge of English min. B2.
 
 </li>
 <li>
 Bachelor&rsquo;s degree in business, communications, marketing, or another related area of study.
 </li>
 <li>
 Experience working in a sales or account management role with small businesses.
 </li>
 <li>
 
 Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
 
 </li>
 <li>
 
 Experience in performing a role aimed at controlling process quality indicators.
 
 </li>
 <li>
 
 Experience in training courses for employees.
 
 </li>
 </ul>
 
 
 
 
 
 We offer:
 
 
 <ul>
 <li>
 Stable job offers - employment contract.
 </li>
 <li>
 Work in a multicultural environment.
 </li>
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 Various trainings (initiating, soft skills).
 </li>
 <li>
 Life insurance (Meta Life),
 </li>
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 Transportation allowance.
 </li>
 <li>
 Mobile allowance.
 </li>
 </ul>
 
 
 
 
 As an Equal Opportunity Employer &ndash; we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format, nor do we require you to enclose a photograph with your CV as part of the application process. It is the candidate&rsquo;s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.
 
 
 
 
 
 Kindly please see our Privacy Notice for Employment Candidates:
 
 http://www.genpact.com/about-us/privacy-notice-for-employment-candidates
 
 
 
 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at
 
 genpact.com
 
 and on
 
 LinkedIn
 
 ,
 
 X
 
 ,
 
 YouTube
 
 , and
 
 Facebook
 
 .
 
 
 Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
 
</div>

Digital Marketing Quality Analyst

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading organization operating in the
 
 energy and industrial services sector
 
 , known for its commitment to operational excellence, innovation, and people development. The company fosters a collaborative work culture and adheres to the highest professional and ethical standards.
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Senior HR Specialist
 
 is responsible for overseeing and executing HR operations, including employee relations, performance management, and compliance with labor laws. The role ensures that HR policies and practices support the company&rsquo;s objectives while maintaining a positive and efficient workplace environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage the end-to-end recruitment process, including job posting, screening, interviewing, and onboarding.
 </li>
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 Implement and maintain HR policies, procedures, and programs in alignment with company objectives.
 </li>
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 Manage employee relations, disciplinary actions, and grievance handling in compliance with Egyptian labor law.
 </li>
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 Support the full employee lifecycle, including onboarding, probation evaluations, and offboarding processes.
 </li>
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 Coordinate performance management and appraisal systems.
 </li>
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 Maintain accurate employee records, HR documentation, and database updates.
 </li>
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 Assist in payroll preparation by providing relevant employee information (leaves, attendance, etc.).
 </li>
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 Ensure compliance with all legal and regulatory requirements related to employment.
 </li>
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 Support talent acquisition and training initiatives when required.
 </li>
 <li>
 Provide HR reports and analytics to management for decision-making support.
 </li>
 <li>
 Collaborate with department heads to enhance employee engagement and retention.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Human Resources, Business Administration
 
 , or a related field.
 </li>
 <li>
 HR diploma or certification is a plus.
 </li>
 <li>
 
 4+ years of experience
 
 in
 
 Human Resources
 
 , preferably in the
 
 Oil &amp; Gas
 
 or industrial sectors.
 </li>
 <li>
 Strong background in HR operations and labor law implementation.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong organizational and multitasking abilities.
 </li>
 <li>
 High attention to detail and problem-solving capability.
 </li>
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 Professional demeanor with the ability to handle confidential information.
 </li>
 <li>
 Solid understanding of
 
 Egyptian Labor Law
 
 and related HR legislation.
 </li>
 <li>
 Experience in performance management and employee relations.
 </li>
 <li>
 Proficient in
 
 Microsoft Office (Excel, Word, PowerPoint)
 
 .
 </li>
 <li>
 Experience using
 
 HRIS or ERP systems
 
 is an advantage.
 </li>
 <li>
 
 Very good command of English
 
 (spoken and written).
 </li>
 <li>
 Ability to work independently and within a team.
 </li>
 <li>
 Strong analytical mindset with a focus on process improvement.
 </li>
 <li>
 Capable of managing multiple priorities under tight deadlines.
 </li>
 </ul>
</div>

Senior Human Resources Specialist

Azadea Group

<div>
 
 JOB PURPOSE The Senior Human Resources Services Specialist at Azadea's Business Services is responsible for providing HR expertise and leading initiatives that enhance the efficiency and effectiveness of HR services. He/she contributes to strategic HR projects and ensures that HR services meet the organization&rsquo;s evolving needs while maintaining high standards of compliance and employee engagement.
 
 
 RESPONSIBILITIES - Provide HR guidance and support to line managers and employees on HR matters, ensuring that HR practices are aligned with business goals and legal requirements. - Serve as a trusted resource for addressing intricate employee relations issues and policy interpretations. - Contribute to the review, enhancement, and implementation of HR policies and procedures, ensuring they are current, effective, and aligned with best practices. Work closely with HR leadership to roll out new policies and provide training and resources to ensure successful adoption across the organization. - Oversee the recruitment and selection process for key roles, ensuring that hiring practices are efficient, fair, and aligned with the organization&rsquo;s strategic priorities. Conduct interviews for senior or specialized positions, ensuring a rigorous selection process that attracts high-caliber candidates. - Provide support to line managers to ensure effective performance evaluations and the development of employee growth plans. - Identify training needs and work with the Talent Management and Development teams to design and implement programs that build skills and competencies across the organization. Ensure that training initiatives align with both employee career development and organizational objectives. - Actively promote an open-door policy and facilitate clear, effective communication between employees and management. Handle complex employee relations issues, providing mediation and conflict resolution to maintain a positive work environment. - Gather, analyze, and report on key HR metrics, providing insights and recommendations to HR leadership. - Ensure HR activities comply with local labor laws and organizational policies. Identify potential HR risks and work proactively to mitigate them, maintaining a compliant and ethical HR environment.
 
 
 BEHAVIORAL COMPETENCIES Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. well. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. For example, outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. Instills Trust. Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, acts consistently with the organization's policies and practices. Shows honesty and candor when working with others. Honors agreements and meets commitments. LANGUAGE &amp; TECHNICAL SKILLS Language Proficiency - Fluency in English. - Fluency in French is a plus. Technical Skills - Proficiency in MS Office.
 
 
 EDUCATION Bachelor&rsquo;s degree in Human Resources, or a related field.
 
 
 EXPERIENCE Four to six years of experience in a similar role.
 
 
 Azadea Group is an Equal Employment Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
</div>

Senior Human Resources Services Specialist

ElSewedy Engineering Industries SEI

<div>
 The Senior Personnel Specialist is responsible for overseeing personnel activities including employee records, contracts, attendance, leave management, social insurance, and labor office relations. The role ensures compliance with labor laws and company policies while supporting HR operations and providing guidance to junior personnel staff.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and update employee files, contracts, renewals, and personnel records in accordance with labor law and company policies.
 </li>
 <li>
 Handle employees&rsquo; social insurance processes (enrollment, updates, cancellations).
 </li>
 <li>
 Ensure compliance with labor law requirements and follow up with government authorities (Labor Office, Social Insurance Office, etc.).
 </li>
 <li>
 Monitor and process employee attendance, leaves, vacations, and penalties.
 </li>
 <li>
 Prepare monthly reports related to headcount, turnover, leaves, and personnel KPIs.
 </li>
 <li>
 Support payroll team with attendance and related data for salary preparation.
 </li>
 <li>
 Draft HR letters, experience certificates, and employee documentation as required.
 </li>
 <li>
 Handle employee queries regarding labor law, company policies, and personnel matters.
 </li>
 <li>
 Provide guidance and support to junior personnel officers.
 </li>
 <li>
 Participate in audits and ensure personnel documentation is complete and compliant.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or related field.
 </li>
 <li>
 3&ndash;5 years of experience in personnel or HR operations.
 </li>
 <li>
 Strong knowledge of Egyptian Labor Law and Social Insurance regulations.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, Outlook).
 </li>
 <li>
 Familiarity with HR systems is a plus.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Attractive package.
 </li>
 <li>
 Life &amp; Social &amp; Medical insurance.
 </li>
 <li>
 Transportation provided.
 </li>
 </ul>
</div>

Senior Personnel Specialist

51Talk Headquarters

<div>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Engage with frontline business teams to collect training needs and develop targeted training content and programs
 </li>
 <li>
 Independently deliver sales and business-related trainings, transforming frontline experience into practical training modules.
 </li>
 <li>
 Organize and implement training activities, including classroom teaching, workshop facilitation, participant interaction, and preparation of training materials.
 </li>
 <li>
 Collect training feedback, analyze training effectiveness, and continuously improve training content and methods.
 </li>
 <li>
 Build business knowledge base to support team capability building and business development.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Minimum 2 years of sales coaching experience; On ground sales and team leadership experience are preferred.
 </li>
 <li>
 Deep understanding of sales processes and business operations; ability to systematize and teach practical experience.
 </li>
 <li>
 Excellent presentation skills and ability to think on your feet; skilled at simplifying complex concepts.
 </li>
 <li>
 Passion for sharing knowledge, strong service mindset, and enthusiasm for teaching and talent development.
 </li>
 <li>
 Fluent in English and Arabic as working languages; Chinese language proficiency is a plus.
 </li>
 <li>
 Proficient with office software and training tools; experience with AI tools preferred.
 </li>
 <li>
 Alignment with our core values: Integrity, hard work, and maintaining an open learning attitude.
 </li>
 </ul>
 
 
</div>

Sales Trainer

Xceed

<div>
 
 🚀 We&rsquo;re Hiring! Operational Trainers &ndash; Travel Industry
 
 
 
 
 
 Are you ready to take the next step in your travel career?
 
 
 
 
 
 Join a leading travel agency and help us empower our operational teams through impactful training!
 
 
 ✅ Strong travel operations background
 
 
 ✅ Hands-on experience with Amadeus &amp; GDS systems
 
 
 ✅ Excellent English (C1 &ndash; written &amp; spoken)
 
 
 ✅ Training experience is essential
 
 
 
 
 
 If you&rsquo;re passionate about travel and love developing others &mdash; we&rsquo;d love to hear from you! ✈
 
</div>

Operational Trainer

KONE

<div>
 
 Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.
 
 
 
 
 
 It's time to make a move. Join our flow.
 
 
 
 
 We are looking for a Field Trainer to be responsible for planning and delivering both new and ongoing training on KONE methodologies to field operatives.
 
 
 This role also involves proactively preparing operatives for upcoming product and service changes that affect methods and tools.
 
 
 The Field Trainer works closely with business and function stakeholders, supervisors, and troubleshooters to identify the competence development needs of the workforce. Based on these insights, they design, adapt, and localize technical training programs for various target groups, and he plays a key role in enabling field operatives to meet KONE's safety and quality standards, exceed customer expectations, and achieve productivity targets.
 
 
 
 
 What will you do?
 
 
 
 
 
 Training Delivery:
 
 
 
 <ul>
 <li>
 Train proactively and coach field operatives in the Training Center and/or on site
 </li>
 <li>
 Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
 </li>
 <li>
 Seek and experiment new learning methods in the trainings
 
 
 </li>
 </ul>
 
 Training Planning and Recording:
 
 
 
 <ul>
 <li>
 Participate in the training planning and training catalogue creation
 </li>
 <li>
 Have own trainings created and all training records (participants, results, materials) updated in konelearning.com
 
 
 </li>
 </ul>
 
 Localization of Technical Documents and Training Materials
 
 :
 
 
 <ul>
 <li>
 Localize global instructions and training content to match the local needs (incl. translation, proof-reading)
 </li>
 <li>
 Maintain and proof-read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)
 
 
 </li>
 </ul>
 
 Communication:
 
 
 
 <ul>
 <li>
 Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part-time Field Trainers.
 </li>
 <li>
 Take part in field reference groups to gather and share information
 
 
 </li>
 </ul>
 
 Safety and Assessment:
 
 
 
 <ul>
 <li>
 Be a role model for safety
 </li>
 <li>
 Participate in the incident or severe near miss investigations together with the Safety Manager
 </li>
 <li>
 Is capable to observe risky methods in use and able to act accordingly to remove the risk
 </li>
 <li>
 Observe and evaluate safety and method passport assessments
 
 
 </li>
 </ul>
 
 
 Are you the one?
 
 
 
 
 <ul>
 <li>
 Bachelor or Diploma degree in Mechanical or Electrical Engineering.
 </li>
 <li>
 3 - 5 years experience in Installation, Field support in elevator &amp; escalator industry.
 </li>
 <li>
 Excellent communication, presentation, and analytical skills.
 </li>
 <li>
 Highly motivated, goal-oriented, diligent, organized self-starter with an orientation
 </li>
 <li>
 Strong user of MS Office.
 </li>
 <li>
 Excellent verbal and written Arabic language skills.
 
 
 </li>
 </ul>
 
 At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
 
 
 
 Read more on
 
 
 
 www.kone.com/careers
 
 
 
</div>

Field Trainer

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