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training specialist

<div>
 
 We are looking for a dedicated training specialist to join our team at TP. You will be crucial in identifying training needs, designing curriculum and delivering engaging training sessions to enhance employee skills and performance. The ideal candidate is a dynamic, experienced professional passionate about employee development and training. You also have a proven track record in designing and delivering effective training programs.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 Objectives of the role:
 
 
 
 
 
 
 
 <ul>
 <li>
 Assessing training needs and developing comprehensive training plans to address skill gaps and support organizational goals.
 </li>
 <li>
 Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops.
 </li>
 <li>
 Collaborating with subject matter experts, trainers and stakeholders to ensure training content is accurate, relevant and engaging.
 </li>
 <li>
 Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements.
 </li>
 <li>
 Providing coaching and support to trainers, facilitators and participants to ensure successful implementation of training programs.
 </li>
 <li>
 Managing training logistics, including scheduling, facilities, materials and resources.
 </li>
 </ul>
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Conduct needs assessments and skills gap analyses to identify training priorities and opportunities in the firm.
 </li>
 <li>
 Develop training materials, presentations and resources to support learning objectives and outcomes.
 </li>
 <li>
 Facilitate training sessions and workshops, ensuring participants a positive and interactive learning experience.
 </li>
 <li>
 Monitor and evaluate training delivery and effectiveness, making adjustments to improve outcomes.
 </li>
 <li>
 Provide one-on-one coaching and support to employees to reinforce learning and development.
 </li>
 <li>
 Collaborate with HR and department managers to align training initiatives with organizational goals and objectives.
 </li>
 <li>
 Track and report on training metrics and KPIs to measure the impact and ROI of training programs.
 </li>
 <li>
 Stay updated on industry trends, best practices and emerging technologies in training and development.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Education, Training, Human Resources or a related field.
 </li>
 <li>
 1+ years of experience as a training specialist or a similar role in corporate training and development.
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Strong knowledge of instructional design principles, adult learning theory and training methodologies.
 </li>
 <li>
 Knowledge of instructional design software and multimedia tools for content creation.
 </li>
 <li>
 Familiarity with competency-based training and performance management.
 </li>
 <li>
 Excellent presentation and facilitation skills, with the ability to engage and motivate learners.
 </li>
 <li>
 Strong communication and interpersonal skills, with the ability to work effectively and establish credibility with diverse groups of people.
 </li>
 <li>
 Strong organizational and project management skills.
 </li>
 </ul>
 
 
</div>

Training Specialist

Foundever

<div>
 
 About Foundever
 
 
 
 Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we&rsquo;re the team behind the best experiences for +750 of the world&rsquo;s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
 
 
 
 Job Summary
 
 
 
 The Sr Learning Specialist will be responsible in implementing initiatives and influencing the learning strategies of the organization, in delivering and facilitating training programs that enhance the skills and knowledge of our employees. This role requires a proactive individual with excellent communication skills and a passion for facilitating training programs.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Lead and oversee the development and implementation of training strategies and programs across the organization.
 </li>
 <li>
 Conduct advanced needs assessments and analyze training effectiveness metrics to drive continuous improvement.
 </li>
 <li>
 Mentor and guide junior Learning Specialists, providing support in program delivery and instructional design.
 </li>
 <li>
 Collaborate with leadership to align training initiatives with organizational goals.
 </li>
 <li>
 Design complex training solutions, including blended learning and e-learning modules.
 </li>
 <li>
 Facilitate high-level workshops and leadership training sessions.
 </li>
 <li>
 Stay updated on industry trends and best practices in learning and development.
 </li>
 <li>
 Perform other duties as assigned to meet departmental objectives.
 
 
 </li>
 </ul>
 
 Qualifications - Experience
 
 
 
 <ul>
 <li>
 Minimum 6 months of related experience in the Technical Support/Customer Service industry
 </li>
 <li>
 Minimum 6 month of experience in training, coaching and mentoring role.
 </li>
 <li>
 Strong understanding of adult learning principles and training processes.
 </li>
 <li>
 Extensive knowledge and experience in relevant subject matter.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 A global customer experience leader, redefining the way brands speak with their customers.
 
 
 
 Job Summary
 
 
 
 
 Job Summary:
 
 
 
 Your role will be crucial in fostering a culture of continuous learning and development, ensuring our agents are equipped with the knowledge and skills to excel in their roles.
 
 
 Leads all operational training initiatives for the assigned programs/ accounts, ensuring KPI performance, enhanced learning curves and financial proficiency through operational goals attainment and attrition control via successful onboarding processes.
 
 
 Supervises, leads and develops the assigned team of Trainers, in a way that ensures the mentioned items are achieved while complying with
 
 Foundever
 
 operational and quality standards.
 
 
 
 Responsibilities
 
 
 
 
 Primary Job Responsibilities
 
 
 
 <ul>
 <li>
 Develop and implement training plans that support all aspects of customer care center operations.
 </li>
 <li>
 Oversee training staff, ensuring they execute training plans according to both Foundever and Client guidelines. Assist in the creation of operational training programs as needed.
 </li>
 <li>
 Cultivate and maintain collaborative relationships with Operations to guarantee commitment to training programs.
 </li>
 <li>
 Identify needs and advise the management team on strategies to synergize operations and training resources for goal accomplishment.
 </li>
 <li>
 Set benchmarks for coaching and facilitation to maintain consistent standards in delivery and content.
 </li>
 <li>
 Formulate evaluation processes for all training staff and implement these processes consistently and fairly.
 </li>
 <li>
 Lead the hiring process for all Learning Specialists assigned to specific programs.
 </li>
 <li>
 Provide guidance and support to Learning Specialists through establishing timelines, setting goals, and facilitating ongoing coaching sessions. Foster instructional design and facilitation skills.
 </li>
 <li>
 Oversee the "Train the Trainer" processes, assess their effectiveness, make recommendations, and supervise implementation. Collaborate with Foundever and the Client stakeholders to ensure the achievement of these objectives.
 </li>
 <li>
 Design and implement tests to gauge the effectiveness of training programs and tools. Present findings to operational leaders and recommend strategies for implementation and continuous improvement.
 </li>
 <li>
 Create and enforce tracking processes. Collaborate with the Learning Specialist to collect and analyze quantitative training data. Generate training reports as necessary.
 </li>
 <li>
 Collaborate with operational leaders to determine training hours and staffing needs for Customer Service Representatives (CSRs).
 </li>
 <li>
 Assume the role of Supervisor to Learning Specialists, overseeing daily activities.
 </li>
 <li>
 Maintain comprehensive knowledge of all service tasks and programs, as well as system and telecommunication capabilities related to the assigned programs.
 </li>
 <li>
 Produce statistics on training and operational performance. Create reports integrating statistical analysis, and plan before and after actions.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 At least 3 years of experience in training or development roles is required. Prior experience in other roles within the BPO industry.
 </li>
 <li>
 Proven management experience.
 
 
 </li>
 </ul>
 
 Skills Required
 
 
 
 <ul>
 <li>
 Should possess an in-depth understanding of the BPO industry and its key stakeholders.
 </li>
 <li>
 Excellent verbal and written communication in English (B2-C1)
 </li>
 <li>
 Must have superior presentation skills for both group and individual settings.
 </li>
 <li>
 Should be proficient in creating instructional materials.
 </li>
 <li>
 Exceptional interpersonal and communication skills are required.
 </li>
 <li>
 Strong leadership skills are necessary, including the ability to effectively manage groups of leaders.
 </li>
 <li>
 Should possess superior problem-solving skills and demonstrate creativity in resolution.
 </li>
 <li>
 Ability to adapt to changes in the work environment, including organizational and cultural shifts, is a must.
 </li>
 <li>
 Must demonstrate strong teamwork skills.
 </li>
 <li>
 Proficiency in MS Office software packages (Word, Excel, PowerPoint) is required.z
 </li>
 </ul>
</div>

Training Lead

<div>
 
 About Us
 
 
 
 Foundever&reg; is a global leader in the #CustomerExperience (#CX) industry. Create Connection. Value Conversation.
 
 
 
 Job Summary
 
 
 
 
 Job Summary:
 
 
 
 The L&amp;D Specialist will support the continuous development of customer service teams within a fast-paced BPO environment. This role focuses on improving operational performance through targeted learning interventions, aligning training programs with KPIs such as CSAT, AHT, FCR, and Quality Scores. The role requires a strong focus on measurable business impact and ROI.
 
 
 
 Primary Job Responsibilities
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Design and develop training materials tailored to contact center operations (customer service, sales, technical support).
 </li>
 <li>
 Screen and evaluate learning content to ensure alignment with business goals and operational KPIs.
 </li>
 <li>
 Identify target audiences (new hires, tenured agents, team leaders) and customize training approaches accordingly.
 </li>
 <li>
 Partner with Operations, Quality, and Workforce Management teams on cross-functional projects.
 </li>
 <li>
 Support onboarding (new hire training), nesting, and continuous learning programs.
 </li>
 <li>
 Develop and implement competency frameworks for agents and team leaders.
 </li>
 <li>
 Analyze performance gaps using data (QA scores, CSAT, AHT, FCR) and recommend learning solutions.
 </li>
 <li>
 Measure training effectiveness beyond satisfaction, focusing on behavior change and business results.
 </li>
 <li>
 Track and report ROI of training initiatives, linking learning outcomes to operational improvements.
 </li>
 <li>
 Provide coaching support and upskilling initiatives to improve agent performance.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Minimum of 1 year of experience in Learning &amp; Development, preferably within a BPO or contact center environment.
 </li>
 <li>
 Previous training and facilitation experience is a must.Proficiency in English language at C1 level is a must.
 </li>
 <li>
 Experience in instructional design, training delivery, and content creation.
 </li>
 <li>
 Strong understanding of contact center KPIs (CSAT, AHT, FCR, QA).Experience in competency framework development.
 </li>
 <li>
 Proven experience working on cross-departmental projects (Operations, QA, WFM).
 </li>
 <li>
 Strong analytical mindset with the ability to measure training impact on business performance.
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills.Ability to work in a fast-paced, performance-driven environment.
 </li>
 <li>
 Certifications such as TTT (Train the Trainer), PCT (Professional Certified Trainer), or TOT (Training of Trainers) are preferred.
 
 
 </li>
 </ul>
 
 KPIs (Key Performance Indicators)
 
 
 
 <ul>
 <li>
 Improvement in CSAT (Customer Satisfaction Score) post-training.Reduction in AHT (Average Handling Time) where applicable.
 </li>
 <li>
 Improvement in FCR (First Call Resolution).Increase in Quality Assurance (QA) scores.
 </li>
 <li>
 Training ROI (performance improvement vs. training cost).
 </li>
 <li>
 Speed to proficiency for new hires (time to go live / nesting success rate).Reduction in repeat errors or escalations.
 </li>
 <li>
 Stakeholder satisfaction (Operations &amp; Clients).
 </li>
 </ul>
</div>

L&D Specialist

The Address Investments

<div>
 
 
 Company Description
 
 
 
 
 
 
 The Address Investments is a premier real estate company in Egypt and the Middle East, known for its commitment to revolutionizing the real estate market with a client-centric approach. Specializing in properties across Egypt and the region, the company offers buyers a tailored experience, presenting numerous projects to suit a variety of budgets. With a reputation for high-quality service and strong relationships with top developers, The Address Investments ensures access to diverse property options and exclusive offers. Their team of skilled professionals undergoes thorough training to maintain a supportive and collaborative atmosphere, creating a family-like environment for both clients and staff. This innovative approach positions The Address Investments as a pioneer and trusted partner in the real estate market.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site Fresh Graduate Real Estate Sales Specialist position based in Cairo. The role involves assisting clients in finding their ideal properties by understanding their needs and presenting suitable options. Daily responsibilities include building and maintaining strong relationships with clients, developers, and internal team members; negotiating deals; and staying updated on market trends and property listings.
 
 
 
 
 
 Comprehensive training is provided to ensure that all incoming sales batches are fully prepared for real-world sales operations. This training equips new hires with in-depth knowledge of the real estate market, sales techniques, company processes, and property offerings, enabling them to deliver exceptional service and achieve strong performance from day one.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Strong customer service and communication skills to effectively understand and meet clients&rsquo; needs.
 </li>
 <li>
 Basic experience or foundational knowledge in sales or brokerage to support negotiations and deal closures.
 </li>
 <li>
 Interest in the real estate industry with the willingness and ability to develop market expertise.
 </li>
 <li>
 Openness and commitment to structured training programs to excel in real estate sales and master product knowledge.
 </li>
 <li>
 Strong interpersonal skills, professionalism, and a collaborative team-oriented mindset.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field is preferred but not mandatory.
 </li>
 <li>
 Proficiency in Microsoft Office tools and communication platforms is an added advantage.
 </li>
 </ul>
 
 
</div>

SALES (NO EXPERIENCE NEEDED)

IGT Solutions

<div>
 
 
 Job Title: Trainer (Customer Service / Contact Center)
 
 
 
 
 Location:
 
 Maadi, Cairo
 
 
 
 Company:
 
 IGT Solutions
 
 
 
 Experience Required:
 
 Minimum 1 year
 
 
 
 Language Requirement:
 
 English Level C1 (Advanced)
 
 
 
 Job Summary
 
 
 
 IGT Solutions is looking for a dynamic and engaging Trainer
 
 with travel &amp; Airlines Experience
 
 to join our team. The ideal candidate will be responsible for delivering high-quality training sessions, enhancing employee performance, and ensuring that new hires and existing employees meet business standards in customer service and communication.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver onboarding training sessions for new hires (product, process, and communication skills).
 </li>
 <li>
 Conduct refresher trainings and upskilling sessions for existing employees.
 </li>
 <li>
 Develop and update training materials, manuals, and presentations.
 </li>
 <li>
 Assess trainee performance through evaluations, quizzes, and role-plays.
 </li>
 <li>
 Provide constructive feedback and coaching to improve performance.
 </li>
 <li>
 Track training effectiveness and report on KPIs (e.g., nesting performance, training success rate).
 </li>
 <li>
 Collaborate with Operations, Quality, and HR teams to identify training needs.
 </li>
 <li>
 Support employees during nesting and early production stages.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum
 
 1 year of experience
 
 as a Trainer
 
 in Travel or Airlines LOB
 
 in a contact center or customer service environment.
 </li>
 <li>
 
 English proficiency at C1 level
 
 (spoken and written).
 </li>
 <li>
 Strong presentation and facilitation skills.
 </li>
 <li>
 Excellent communication and interpersonal abilities.
 </li>
 <li>
 Ability to simplify complex information and engage different learning styles.
 </li>
 <li>
 Good knowledge of training methodologies and adult learning principles.
 </li>
 <li>
 Proficiency in MS Office (especially PowerPoint and Excel).
 </li>
 </ul>
 
 
 Preferred Qualifications
 
 
 <ul>
 <li>
 Experience in multinational or BPO environments.
 </li>
 <li>
 Familiarity with quality standards and KPIs in customer service.
 </li>
 <li>
 Basic coaching and mentoring skills.
 </li>
 </ul>
 
 
 Working Conditions
 
 
 <ul>
 <li>
 Rotational shifts (if applicable).
 </li>
 <li>
 Onsite role in Maadi.
 </li>
 </ul>
 
 
 What We Offer
 
 
 <ul>
 <li>
 Competitive salary package.
 </li>
 <li>
 Career growth opportunities.
 </li>
 <li>
 Dynamic and supportive work environment.
 </li>
 </ul>
 
 
</div>

BPO Trainer

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To design and deliver training courses to Cabin Crew staff on the various Standard Operating Procedures in accordance with Air Arabia approved quality standards and as per GCAA/CAA set measures and regulations. Ensures conformity in delivery of training whilst promoting company&rsquo;s culture and corporate image.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Designs and delivers to CC effective and timely training programs to meet business and operational needs as well as approved safety and quality standards in accordance with the Air Arabia CSPM provisions ensuring corrective action is taken on Cabin Crew default.
 </li>
 <li>
 Provides mandatory Initial, Conversion/Differences, Recurrent, and Refresher Training to Cabin Crew and Pilots, supervises the progress of their performance and generates reports to management accordingly.
 </li>
 <li>
 Ensures training programs cover both theoretical and practical aspects to include but not limited to: Conduct of Passengers, Fire-Fighting, CPR and First Aid, Safety Procedures, Emergency and Catering Equipment, CRM, Layout of Aircraft types, as well as Security courses.
 </li>
 <li>
 Trains Cabin Crew on the post-flight procedures such as completion of documentation and occurrence reports, as well as handover/takeover procedures to ensure orderly and complete procedures are being carried out.
 </li>
 <li>
 Conducts &ldquo;Leadership&rdquo; training courses, One-To-One coaching sessions to Senior Cabin Crew, and provides continuous guidance and support to the senior cabin staff to inspire them achieve best results in their area.
 </li>
 <li>
 Assists in the evaluation of the Cabin Crew competency and readiness to operate; maintains a record of licenses renewal dates to ensure recertification before expiry; maintains records of certificates accordingly.
 </li>
 <li>
 Ensures the Cabin Security Procedures Manual (CSPM) are regularly updated, communicated to Cabin Crew and included in the training courses to ensure abidance by regulations and procedures set by the CAA and other related entities.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Drafts, checks and approves the issuance of safety bulletins ensuring Cabin Crew are advised and updated with content and fully understand the implications.
 </li>
 <li>
 Supports the training team through the internal/external audit requirements and checks, ensures availability, update, and compliance of function-related documents, reports, attendance sheets and records with the approved standards.
 </li>
 <li>
 Contributes to the creation and updating of questions databank to be used in the Cabin Crew selection exams. Ensures safety and readiness of facilities, equipment, tools as well as tests and results.
 </li>
 <li>
 Supports the new joiners in the Induction Program on the (LMS); provides guidance and replies to enquiries on content as necessary; attends briefing sessions to evaluate Cabin Crew knowledge.
 </li>
 <li>
 Supports other hubs in delivery of training programs as and when required; conducts training courses to &ldquo;Third Parties&rdquo; as per approved SLAs and contracts when and as needed.
 </li>
 <li>
 Operates as Cabin Supervisor as and when required by scheduling; carries out observational flights as a checker when required.
 </li>
 <li>
 Updates both cabin safety and customer service training syllabus and programs.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Bachelor Degree in Management, Education/ Diploma or equivalent is preferred for this role.
 </li>
 <li>
 Related training certificates and training courses such as &ldquo;Train the Trainer&rdquo;, &ldquo;Instructive Training&rdquo; are an advantage.
 </li>
 <li>
 Appropriate corresponding license is an advantage.
 </li>
 <li>
 Training in First Aid is essential requirement for this role whereas formal qualification is a plus.
 </li>
 <li>
 Audio Visual equipment management skills are required.
 </li>
 <li>
 Proficient in Microsoft Office, Internet and Web Search.
 </li>
 <li>
 Fluent in English Language.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 5+ years of experience in the aviation Industry 2 of which as Operating Senior Cabin Crew is a must.
 </li>
 <li>
 Familiar with CAA rules and regulations pertaining to cabin services, licensing and working procedures.
 </li>
 <li>
 Previous experience as a Training Instructor is essential.
 </li>
 <li>
 Must have conducted training on First Aid and Airline Safety.
 </li>
 <li>
 Experienced in planning, designing and delivering training courses, preferably to Cabin Crew.
 </li>
 <li>
 Ability to produce, interpret, assimilate data and express ideas and concepts clearly.
 </li>
 <li>
 Employs a balance of technical expertise, and interpersonal relations to execute new initiatives that support company&rsquo;s objectives.
 </li>
 <li>
 Has very good planning and time management skills even in challenging environments.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision making skills.
 </li>
 <li>
 Demonstrates exceptional work habits, with high accuracy and attention to details.
 </li>
 <li>
 Working exposure to internal/external audit practices
 </li>
 </ul>
</div>

Cabin Crew Instructor

Accenture

<div>
 
 About Accenture
 
 
 
 Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song &mdash; all powered by the world&rsquo;s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
 
 
 
 Job Summary:
 
 
 
 Change is constant and accelerating faster than ever. Transformation is compressed. Customer and stakeholder expectations have radically shifted how companies must strategize and deliver. The C-Suite and Boards are being held accountable in ways we have not seen in the past. To address today&rsquo;s most pressing challenges and unlock the most compelling opportunities, leaders need to move fast. While many believe innovative strategies are the answer to rapid change, they are only part of the solution. The most successful companies elevate people and put them at the center of strategic initiatives. Because nothing changes if strategies don&rsquo;t. We help leaders create transformation by enriching the relationship between people and strategic initiatives, and help clients to reimagine their business, build strategies with the leaders and cultures to accelerate change, and create and deliver exceptional strategic outcomes. Our focus on sustainability, inclusion, diversity &amp; equity (ID&amp;E), purpose, and board effectiveness helps CEOs drive a comprehensive strategy agenda. Join us to drive strategic initiatives that improve outcomes for businesses and their stakeholders, helping organizations navigate the complexities of rapid change with precision and agility.
 
 
 As a
 
 Talent &amp; Organization (T&amp;O)
 
 professional in the
 
 S&amp;C Global Network
 
 , you will help clients across industries accelerate
 
 talent transformation, AI‑powered workforce capability building,
 
 and
 
 organizational change
 
 . Using your expertise in
 
 AI‑centric design, behavior change, and talent development
 
 , you will shape innovative strategies and solutions that enable clients to build present-relevant,
 
 future‑ready, agile, AI‑enabled workforce
 
 . You will play a pivotal role in guiding organizations through complex transformations and enabling smooth, people‑centered transitions.
 
 
 
 Key Roles and Responsibilities:
 
 
 
 
 <li>
 Help clients across a variety of industries in the areas of Learning Design and Development. Essentially, you&rsquo;ll be part of the team that is creating the workforce of the future!
 
 </li>
 <li>
 Conduct Training Needs Analysis to develop the training curriculum.
 
 </li>
 <li>
 Develop high-quality and detailed content outlines as per the curriculum.
 
 </li>
 <li>
 Design standards, guidelines, templates, and checklists for the proposed learning solution.
 
 </li>
 <li>
 Collaborate with internal and client stakeholders to design and develop relevant and effective training deliverables.
 
 </li>
 <li>
 Review training deliverables to ensure that the deliverable quality is as per the project quality parameters and industry standards.
 
 </li>
 <li>
 Identify and share the risks with the Project Leads/Functional Manager to discuss possible solutions/mitigations/ alternatives.
 
 </li>
 <li>
 Coach instructional designers and content developers to prepare materials for instructor development workshops.
 
 </li>
 <li>
 Provide clear and effective feedback to team with the intent to develop their instructional design skills.
 
 </li>
 <li>
 Identify opportunities to implement new and innovative learning strategies into the solution.
 
 </li>
 <li>
 Leverage proficiency in instructional design, research and information gathering, content analysis, content design, knowledge of latest trends in the learning industry.
 
 </li>
 <li>
 Apply your strong knowledge in industry standard design/rapid authoring tools such as Articulate/Captivate/ Lectora/ Camtasia/ SAP Enable Now/WalkMe /Whatfix and be comfortable with client proprietary authoring tools. An ideal candidate should be well-versed with the technical functionalities and limitations of these tools.
 
 </li>
 <li>
 Work in a problem-solving global environment with Cross cultural competence.
 
 </li>
 <li>
 Possess excellent interpersonal and writing skills with a strong business acumen.
 
 
 
 </li>
 
 Essential Qualifications
 
 
 
 
 Professional &amp; Technical Skills
 
 
 
 
 <li>
 Graduate/Postgraduate in any specialization, preferably Journalism / Mass Communication / English Literature /Advertising / Public Relations
 
 </li>
 <li>
 Desired work experience: 6+years of proven experience in content development and instructional designing
 
 </li>
 <li>
 Experience of working on one of these - ERP implementations, enterprise-wide technology transformations, cloud-based implementations. Exposure to Cyber Security education and awareness programs will be a bonus.
 
 </li>
 <li>
 Extensive experience in developing, reviewing and delivering different training modalities like Instructor-Led Trainings, Web-Based Trainings, application simulations, job aids, and quick reference guides
 
 </li>
 <li>
 Ability to effectively manage stakeholders in a multi-cultural and global environment
 
 </li>
 <li>
 Language Capabilities &ndash; Proficient in English and Arabic (Written and Verbal)
 
 
 
 </li>
 
 Preferable Qualifications:
 
 
 
 
 <li>
 Natural leader; easily establishes relationships with clients and colleagues
 
 </li>
 <li>
 Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world
 
 </li>
 <li>
 Determined; appreciates a challenge and overcoming obstacles to achieve results
 
 </li>
 <li>
 Digitally savvy; continuous learner
 
 </li>
 <li>
 Strong communicator.
 
 </li>
 <li>
 Willing to travel and work at international client sites (varies by project, but travel requirements can go up to 80% onsite travel in Middle East region or the globe)
 
 
 
 </li>
 
 Why join us?
 
 
 
 
 <li>
 We offer a transparent, fast-paced career progression, with a focus on your strengths and continuous coaching from senior colleagues
 
 </li>
 <li>
 You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools
 
 </li>
 <li>
 Flexible work arrangements and a range of benefits including competitive rewards
 
 </li>
 <li>
 You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends
 
 </li>
 <li>
 You will also have opportunities to make a difference to the communities in which we work and live
 
 
 
 </li>
 
 Way Forward:
 
 
 
 If this sounds like the ideal role, career, and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
 
 
</div>

Global S&C GN - T&O - Learning Consultant

Explore 347+ Training specialist in Cairo this April. Find roles across top companies and apply now to boost your career.