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customer experience senior specialist

user experience designer

StarsTech

Location: Riyadh &ndash; On-site Employment Type: Full-timeWe are looking for a creative UI/UX Designer who can design modern and user-friendly interfaces for web platforms and mobile applications.Requirements<ul><li>Proven experience working as a UI/UX Designer</li><li>Strong portfolio of previous work</li><li>Experience designing mobile applications and web platforms</li><li>Ability to create wireframes, user flows, and prototypes</li><li>Strong understanding of user experience principles</li><li>Experience with design tools such as:</li><li>Figma</li><li>Adobe XD</li><li>Photoshop / Illustrator</li><li>Ability to deliver clean, modern, and professional UI designs</li><li>Good attention to details and usability</li></ul>Personal Requirements<ul><li>Ability to work under pressure and meet deadlines</li><li>Strong discipline and commitment</li><li>Ability to work independently and in a team</li></ul>Work Conditions<ul><li>Working Days: 6 days per week (Friday off)</li><li>Working Hours: 9:00 AM &ndash; 6:00 PM</li></ul>SalaryStarting from 3,500 SAR during the probation periodHow to Apply Please send your CV and portfolio to: [info@sta.sa]نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٣٬٥٠٠٫٠٠&nbsp;لكل شهر

UI / UX Designer

Prime Gate

<div>Job Overview
 
 
The UX/UI Designer will be responsible for creating intuitive, user-centric designs for enterprise applications. The ideal candidate should have a strong background in user research, wireframing, prototyping, and UI design, with a focus on usability and accessibility. The designer will work closely with developers, product managers, and stakeholders to ensure seamless user experiences across web and mobile applications. 
 
Key Responsibilities 
 
<ul><li>Conduct user research to understand user needs, behaviors, and pain points.</li><li>Create wireframes, prototypes, and high-fidelity UI designs using tools like Figma, Adobe XD, or Sketch.</li><li>Design intuitive user interfaces that align with business goals and enhance user engagement.</li><li>Collaborate with developers to ensure accurate implementation of designs.</li><li>Develop and maintain a design system for consistency across products.</li><li>Conduct usability testing and iterate designs based on feedback and analytics.
</li><li>Ensure accessibility (A11Y) compliance and best practices in UI/UX design.
</li><li>Work closely with product teams to translate business requirements into design solutions.</li><li>Stay updated on UI/UX trends and best practices to continuously improve design processes.</li><li>Contribute to design documentation and guidelines for scalability.</li></ul> 

Required Skills and Qualifications
 
 
<ul><li>4+ years of experience in UX/UI design for enterprise applications.</li><li>Proficiency in UI/UX design tools (Figma, Adobe XD, Sketch).
</li><li>Experience in user research, usability testing, and design thinking methodologies.</li><li>Strong knowledge of design systems and component-based UI design.
</li><li>Familiarity with frontend technologies (HTML, CSS, JavaScript) to collaborate effectively with developers.
</li><li>Understanding of accessibility standards (WCAG, A11Y) and inclusive design.
</li><li>Experience in prototyping and user testing using tools like Maze or UserTesting.
</li><li>Strong ability to present and communicate design decisions to stakeholders.</li><li>Ability to handle multiple projects and work in an Agile environment.</li></ul> 
Preferred Qualifications
 
<ul><li>Experience with enterprise SaaS platforms or complex business applications.
</li><li>Familiarity with UX research tools (Hotjar, Google Analytics, Mixpanel).
</li><li>Basic understanding of motion design for micro-interactions and animations.</li><li>Experience with mobile app design for iOS and Android platforms</li></ul></div>

UX/UI Designer

EndemandIT & Data Solutions LLC

Job OverviewWe are looking for a skilled UI/UX Designer/Developer to join our team in Riyadh. The ideal candidate will have strong experience in designing intuitive user experiences and translating them into high-quality, responsive interfaces for web and mobile applications.This role requires close collaboration with business stakeholders, product teams, and developers to deliver seamless and user-friendly digital experiences. Arabic language skills are preferred to support stakeholder communication.Key Responsibilities<ul><li>Design user-centric interfaces for web and mobile applications</li><li>Create wireframes, prototypes, and high-fidelity UI designs</li><li>Translate business requirements into intuitive design solutions</li><li>Collaborate with stakeholders to understand user needs and goals</li><li>Maintain consistency across design systems, style guides, and branding</li><li>Work closely with developers to ensure accurate implementation</li><li>Conduct usability testing and improve designs based on feedback</li><li>Optimize applications for responsiveness, performance, and accessibility</li></ul>Required Skills &amp; Qualifications<ul><li>5&ndash;6 years of experience in UI/UX design and development</li><li>Strong portfolio showcasing web and mobile application projects</li><li>Hands-on experience in wireframing, prototyping, and UI design</li><li>Proficiency in tools such as Figma, Adobe XD, or similar</li><li>Experience with front-end technologies (HTML, CSS, JavaScript preferred)</li><li>Good understanding of user research, usability, and interaction design principles</li><li>Ability to translate requirements into functional and engaging designs</li><li>Strong communication and stakeholder management skills</li></ul>Preferred Skills<ul><li>Arabic language proficiency (preferred)</li><li>Experience working on enterprise or large-scale applications</li><li>Familiarity with Agile/Scrum methodologies</li><li>Experience with design systems and component libraries</li></ul>Interested candidates can apply by sharing their resume along with:<ul><li>Total years of experience</li><li>Current location</li><li>Current salary</li><li>Expected salary</li><li>Notice period</li></ul>Pay: ﷼12,000.00 - ﷼20,000.00 per dayWork Location: In person

UI/UX Designer (Arabic Preferred) – Web & Mobile

Almosafer

<div>
 Job description:
 
 
 
 About the company:
 
 
 
 At Almosafer Travel &amp; Tourism Co, we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 &nbsp;
 
 
 About the Role
 
 
 We are seeking a Product Designer to join our team focusing on the Digital Consumer Travel experience. In this role, you will play a key part in shaping the future of how customers book and manage a diverse range of travel products, including flights, stays, activities, and more. You will work in a cross-functional team of engineers, product managers, and other designers to turn problems and opportunities into meaningful and impactful experiences. This role requires a deep understanding of customer needs and behaviors, business objectives and market trends, and systems knowledge.&nbsp; &nbsp;
 
 Responsibilities:
 
 <ul>
 <li>
 You will identify and understand customer needs, behaviors, and pain points and use this to define opportunities and problem statements that inform the team&rsquo;s work.
 </li>
 <li>
 You will lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.
 </li>
 <li>
 You will work in a fast-paced team of engineers, product managers, and designers to uncover customer problems and deliver impactful solutions across multiple web and mobile platforms.
 </li>
 <li>
 You will consider the business needs, technical constraints, data, and platform requirements in order to produce impactful and valuable solutions.
 </li>
 <li>
 You will creatively translate opportunities into elegant, intuitive, and effective experiences that deliver customer and business value
 </li>
 <li>
 You will rapidly and pragmatically produce concepts and prototypes, understanding when further ideation, testing, or changing directions is needed.
 </li>
 <li>
 You will run experiments frequently to validate your assumptions and optimize your solutions.
 </li>
 </ul>
 
 
 Profile requirements:
 
 
 <ul>
 <li>
 You have 3-5 years of product design experience within a consumer focused organization and a proven record of successfully shipped mobile and web experiences.
 </li>
 <li>
 You demonstrate a deep understanding of product strategy and business requirements, with a strong focus on addressing customers&rsquo; needs and pain points.
 </li>
 <li>
 You are a design thinker and problem solver at heart, and you consistently strive to gain a deep understanding of the customers, business, and problems you are trying to solve.
 </li>
 <li>
 You are comfortable planning and conducting research from interviews and usability tests to surveys, and you integrate insights into your design process.
 </li>
 <li>
 You have the necessary communication skills to tell a story about your work and communicate complex concepts to technical and non-technical stakeholders.
 </li>
 <li>
 You possess excellent visual design skills and are proficient in design, prototyping, and whiteboarding tools (such as Figma, Framer, Miro). You have experience working with and contributing to a design system.
 </li>
 <li>
 You regularly seek and give constructive feedback. You share and discuss your work openly at every stage without any &ldquo;big reveals.&rdquo;
 </li>
 <li>
 You love working with other designers and cross-functional team members and thrive on transparency and effective communication.
 </li>
 <li>
 You have an online portfolio or PDF you can share with us. Please include up to 3 projects that best represent your design thinking process and demonstrate the impact of your work. Applications without a portfolio will not be considered.
 </li>
 <li>
 You are experienced in the entire product design cycle: From UX research, wireframes and prototypes to the final design, implementation and optimization
 </li>
 <li>
 Proficient in design and prototyping tools (such as Figma, Framer, Proto.io)
 </li>
 <li>
 A strong visual design background with knowledge of Google Material Guidelines, Apple Human Interface Guidelines and design systems
 </li>
 <li>
 Solid understanding and experience in the field of research: interviewing users, setting up surveys and usability tests as well as interpreting the results
 </li>
 <li>
 Basic knowledge and experience leveraging data and analytics to inform design decisions
 </li>
 <li>
 Strong written and verbal communication skills in Arabic and English.
 </li>
 </ul>
 
 &nbsp;
 
 
 Being you @ Almosafer:
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 &nbsp;
 
 Here, you will find:
 
 A purpose-led workplace where your ideas can create real impact
 
 Ongoing learning and development to help you grow with intention
 
 Recognition that celebrates your wins, both big and small
 
 A community built on trust, curiosity, and shared momentum
 
 &nbsp;
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
</div>

Product Designer

Adree

<div><ul><li>Design and develop intuitive user interfaces and enriching user experiences for web and mobile applications.</li>
<li>Create wireframes, prototypes, and visual designs that effectively communicate design ideas to stakeholders.</li>
<li>Conduct user research and usability testing to gather insights and iterate on designs based on user feedback.</li>
<li>Collaborate with cross-functional teams, including developers and product managers, to ensure seamless implementation of design concepts.</li>
<li>Maintain and update the design system and style guides to ensure consistency across different projects.</li>
<li>Stay informed on the latest UI/UX trends and best practices to integrate new techniques into the design process.</li>
<li>Analyze user behavior and metrics to continually enhance user experiences and meet project goals.</li>
<li>Effectively present design concepts and rationale to clients and team members for feedback and approval.</li>
<li>Participate in Agile development processes to align design work with project timelines and deliverables.</li>
<li>Support developers in implementing designs through the provision of detailed specifications and assets.</li> 
</ul> 
 
Requirements 
<ul>
<li>Bachelor's degree in Graphic Design, Interaction Design, or related field.</li>
<li>2+ years of experience in UI/UX design or a similar role.</li>
<li>Proficiency in design tools such as Adobe XD, Figma, Sketch, or similar software.</li>
<li>Strong understanding of user-centered design principles and best practices.</li>
<li>Experience with user research methodologies and usability testing techniques.</li>
<li>Ability to produce wireframes, prototypes, and high-fidelity mockups.</li>
<li>A strong portfolio showcasing previous UI/UX design work and solutions.</li>
<li>Effective communication and teamwork skills to collaborate across different teams.</li>
<li>Knowledge of front-end development technologies (HTML, CSS, JavaScript) is beneficial.</li>
<li>Experience working in Agile development environments is a plus.</li> 
</ul> 
 
Benefits 
<ul>
<li>Private Health Insurance</li>
<li>Training &amp; Development</li>
<li>Performance Bonus</li></ul></div>

UI/UX Designer

Gathern

<div>Job Purpose :
To design innovative and user-centered solutions that enhance product usability and aesthetics.
Key Responsibilities :<ul><li>
Create user-centered designs through research and feedback.
</li><li>Develop wireframes, prototypes, and high-fidelity designs.</li><li>
Conduct usability testing and iterate on designs based on insights.</li><li>
Ensure compliance with relevant regulations while promoting organizational transparency.</li><li>
Collaborate effectively with colleagues and contribute to shared team objectives.</li><li>
Provide regular updates on performance and document any issues or challenges to ensure timely resolution.</li></ul> 

Requirements 
<ul><li>
Bachelor&rsquo;s degree in Design, or a related field.</li><li>
Preferred 5+ years of experience in product design.</li></ul></div>

Senior Product Designer

HungerStation | هنقرستيشن

<div>
 
 About The Job
 
 
 
 HungerStation is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 About the Role
 
 
 We&rsquo;re looking for a UX Researcher who&rsquo;s equal parts analytical, empathetic, and bold, someone who thrives in uncovering user insights through both structured analysis and real-world fieldwork. This role is central to ensuring that every HungerStation product decision is backed by deep user understanding, not assumptions.
 
 
 You&rsquo;ll plan, conduct, and synthesize user research across all stages of the product lifecycle, working closely with designers, product managers, and data analysts to bring user stories to life, from data to documentation and from insights to action.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Lead end-to-end research initiatives, from defining goals and selecting methods to conducting studies, synthesizing findings, and communicating insights.
 </li>
 <li>
 Conduct in-field and remote research with real users across Saudi Arabia and the wider MENA region, including intercept interviews, contextual inquiries, and usability sessions in public spaces or on-call.
 </li>
 <li>
 Analyze qualitative and quantitative data to identify patterns and trends in user behavior.
 </li>
 <li>
 Balance qualitative and quantitative methods, such as in-depth interviews, diary studies, surveys, analytics deep-dives, and A/B test evaluation.
 </li>
 <li>
 Document findings thoroughly through structured reports, visual frameworks, and presentation decks that drive design and product decisions.
 </li>
 <li>
 Collaborate cross-functionally with product, design, and analytics to ensure research insights are timely, actionable, and measurable.
 </li>
 <li>
 Advocate for users by communicating insights clearly and confidently to stakeholders, translating empathy into impact.
 </li>
 <li>
 Build scalable research frameworks to improve consistency, speed, and rigor across the team.
 
 
 </li>
 </ul>
 
 Examples of Research You Might Lead
 
 
 
 <ul>
 <li>
 Running in-person usability sessions in Riyadh&rsquo;s busiest malls to test the onboarding flow for new users.
 </li>
 <li>
 Conducting delivery rider shadowing and diary studies to understand post-order experience pain points.
 </li>
 <li>
 Analyzing survey and app analytics data to uncover churn reasons and improve retention.
 </li>
 <li>
 Facilitating concept testing workshops with product and design teams to validate early ideas before development.
 </li>
 <li>
 Leading feature validation studies for new product launches or key initiatives within our Food, Quick Commerce, or FinTech domains.
 </li>
 <li>
 Developing deep-dive reports on specific user segments (e.g., first-time users, loyal customers, or vendors) to guide domain or product strategies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluency in English required; Arabic proficiency mandatory
 </li>
 <li>
 5+ years of experience in UX Research or Human-Centered Design, ideally within product-driven or fast-paced tech environments.
 </li>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Human-Computer Interaction, Psychology, Design, or a related field.
 </li>
 <li>
 Expertise across qualitative and quantitative research methods such as usability testing, ethnographic studies, concept validation, surveys, and heuristic evaluations.
 </li>
 <li>
 Strong analytical and documentation skills, able to distill complex findings into clear, structured reports with visual storytelling and actionable recommendations.
 </li>
 <li>
 Excellent communication and presentation skills, with the ability to influence decisions across product and tech teams.
 </li>
 <li>
 Comfortable and confident conducting fieldwork, talking to random users in public, visiting vendors, or running in-person sessions when needed.
 </li>
 <li>
 Familiarity with tools such as Maze, Qualtrics, Dovetail, Typeform, Looker, Excel, or Google Data Studio.
 </li>
 <li>
 Experience with design tools such as Sketch, Figma, or Adobe XD.
 </li>
 <li>
 Good understanding of user-centered design principles and practices.
 </li>
 <li>
 Ability to work collaboratively in a team-oriented environment.
 </li>
 <li>
 Strong interpersonal skills with a collaborative mindset.
 </li>
 <li>
 Ability to adapt to changing priorities and manage time effectively.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Please include your portfolio or research case study when sharing your CV.
</div>

Senior UX Researcher

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