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associate / senior associate - consumer experience, ksa Jobs in Riyadh

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associate senior associate consumer experience ksa

Eli Lilly

<div>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.<div>
Job Overview</div> 
We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.<div> 
Key Responsibilities</div><ul><li>
Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.</li><li>
Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.</li><li>
Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.</li><li>
Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.</li><li>
Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.</li><li>
Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.</li></ul><div> 
Qualifications</div>
Education<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.</li><li>
MBA or relevant postgraduate degree is a plus.</li></ul>
Experience<ul><li>
3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.</li><li>
Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.</li><li>
Experience working in cross-functional and project-based environments.</li><li>
Hands-on experience with media buying execution, content production, or digital campaign management is preferred.</li></ul> 
Core Competencies<ul><li>
Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.</li><li>
Solid understanding of media buying mechanics across digital, social, and traditional channels.</li><li>
Strong project management skills with experience coordinating agency deliverables and campaign timelines.</li><li>
Analytical skills with the ability to translate campaign data into clear, actionable insights.</li><li>
Experience with performance analytics tools and social listening platforms is a plus.</li><li>
Excellent written and verbal communication skills in Arabic and English.</li></ul><div>
Working Conditions</div><ul><li>
Travel: Occasional domestic travel for campaign activations and agency meetings.</li><li>
Environment: Primarily office-based with regular engagement with external agency partners.</li></ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
#WeAreLilly</div>

Associate / Senior Associate - Consumer Experience, KSA

Eli Lilly and Company

<div>
 At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.
 
 
 
 Job Overview
 
 
 
 We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
 
 
 Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.
 </li>
 <li>
 Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.
 </li>
 <li>
 Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.
 </li>
 <li>
 Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.
 </li>
 <li>
 Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.
 </li>
 <li>
 Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.
 </li>
 <li>
 MBA or relevant postgraduate degree is a plus.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.
 </li>
 <li>
 Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.
 </li>
 <li>
 Experience working in cross-functional and project-based environments.
 </li>
 <li>
 Hands-on experience with media buying execution, content production, or digital campaign management is preferred.
 
 
 
 </li>
 </ul>
 
 Core Competencies
 
 
 
 <ul>
 <li>
 Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.
 </li>
 <li>
 Solid understanding of media buying mechanics across digital, social, and traditional channels.
 </li>
 <li>
 Strong project management skills with experience coordinating agency deliverables and campaign timelines.
 </li>
 <li>
 Analytical skills with the ability to translate campaign data into clear, actionable insights.
 </li>
 <li>
 Experience with performance analytics tools and social listening platforms is a plus.
 </li>
 <li>
 Excellent written and verbal communication skills in Arabic and English.
 
 
 
 </li>
 </ul>
 
 Working Conditions
 
 
 
 <ul>
 <li>
 Travel: Occasional domestic travel for campaign activations and agency meetings.
 </li>
 <li>
 Environment: Primarily office-based with regular engagement with external agency partners.
 
 
 
 </li>
 </ul>
 Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
 
 
 Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
 
 
 #WeAreLilly
</div>

Bridgestone EMEA

<div>
 POSITION SNAPSHOT
 
 
 JobReq ID: 54930
 
 
 Type of work: On site
 
 
 Type of contract: Open-ended/permanent
 
 
 Full/Part Time: Full time
 
 
 Location:
 
 
 Jeddah, SA
 
 
 
 About Us
 
 
 
 Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a &ldquo;Bridgestone West&rdquo; strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
 
 
 
 About The Role
 
 
 
 
 Job Purpose
 
 
 
 You will report into the Branch Manager-KSA .As
 
 Account Lead &ndash; Consumer Tyres
 
 , you will be responsible for driving and growing
 
 consumer tyre business across the Kingdom of Saudi Arabia,
 
 
 Bahrain Yemen and Algeria
 
 . Based in
 
 Jeddah/Riyadh SA
 
 , you will lead distributor and key customer relationships, define channel strategies, and deliver sustainable sales growth.
 
 
 With a strong commercial and consultative approach, you will identify and develop market opportunities, strengthen channel execution, and leverage market intelligence to achieve
 
 mid- to long-term business objectives
 
 .
 
 
 
 Responsibilities:
 
 
 
 
 Market Development &ndash; Consumer Tyres
 
 
 
 
 <ul>
 <li>
 Develop and execute Bridgestone&rsquo;s consumer tyre market strategy across all key regions in KSA (Central, Western, Eastern, Southern).
 </li>
 <li>
 Work closely with distributors and key retail partners to assess market performance, pricing structures, consumer trends, and channel effectiveness.
 </li>
 <li>
 Monitor and respond to KSA-specific market factors, including vehicle parc trends (SUVs and passenger cars), seasonality, road conditions, and SASO regulatory requirements.
 </li>
 <li>
 Convert market insights, sell-out data, and consumer behavior into actionable strategies that support business planning and key account growth.
 
 
 
 </li>
 </ul>
 
 New Business Development &amp; Channel Management
 
 
 
 
 <ul>
 <li>
 Identify and develop new consumer tyre business opportunities that deliver sustainable profitability for Bridgestone and its partners.
 </li>
 <li>
 Expand presence across retailers, franchise workshops, and regional distribution channels.
 </li>
 <li>
 Ensure optimal product mix, size coverage, pricing positioning, and in-market execution across key accounts.
 </li>
 <li>
 Build and maintain strong relationships with distributors and major customers to drive brand loyalty and long-term growth.
 </li>
 <li>
 Track and communicate competitor activity, pricing movements, promotions, and new market entrants.
 
 
 
 </li>
 </ul>
 
 Research, Planning &amp; Reporting
 
 
 
 
 <ul>
 <li>
 Lead competitive and market intelligence activities covering consumer tyre portfolios, key sizes, pricing tiers, and promotions in KSA.
 </li>
 <li>
 Develop and execute annual, quarterly, and monthly sales plans aligned with market targets and regional priorities.
 </li>
 <li>
 Monitor market activities including new product launches, seasonal campaigns, and promotional programs.
 </li>
 <li>
 Conduct market and retailer reviews to identify emerging consumer demand and new tyre size opportunities, particularly in high-growth SUV segments.
 </li>
 <li>
 Share structured market feedback with regional and global teams to support product planning and portfolio optimization.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience Required
 
 
 
 
 Education, Master, Other Certification
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related discipline
 </li>
 <li>
 Master&rsquo;s degree (MBA or equivalent) preferred
 </li>
 <li>
 Certifications in sales management, channel management, or automotive/tyre industry are an advantage
 
 
 
 </li>
 </ul>
 
 Experience (Years)
 
 
 
 
 <ul>
 <li>
 6&ndash;9 years of progressive experience in sales, account management, or business development
 </li>
 <li>
 Proven experience in the consumer tyre, automotive aftermarket, or FMCG sector
 </li>
 <li>
 Strong track record managing distributors, key accounts, and retail networks in KSA or GCC
 </li>
 <li>
 Experience leading market strategy, pricing, and channel development
 
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 
 <ul>
 <li>
 In-depth knowledge of consumer tyre products, applications, and size management
 </li>
 <li>
 Strong understanding of Saudi consumer tyre market dynamics, competitor landscape, and pricing structures
 </li>
 <li>
 Experience with sales forecasting, budgeting, and performance tracking
 </li>
 <li>
 Advanced proficiency in MS Excel, PowerPoint, and CRM systems
 </li>
 <li>
 Ability to analyze sell-in, sell-out, and market data to drive strategic decisions
 
 
 
 </li>
 </ul>
 
 Language Skills
 
 
 
 
 <ul>
 <li>
 Arabic &ndash; Fluent (spoken and written)
 </li>
 <li>
 English &ndash; Fluent / Business professional level
 
 
 
 </li>
 </ul>
 
 Soft / Behavioral Skills
 
 
 
 
 <ul>
 <li>
 Strong strategic thinking and commercial acumen
 </li>
 <li>
 Excellent leadership, communication, and negotiation skills
 </li>
 <li>
 Ability to influence and manage senior stakeholders and distributor partners
 </li>
 <li>
 Results-oriented with a strong ownership mindset
 </li>
 <li>
 High level of initiative, problem-solving ability, and decision-making
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to &ldquo;Serve Society with Superior Quality&rdquo;, for that, we offer you more than just a competitive payment; we will provide you:
 
 
 
 <ul>
 <li>
 A supportive and engaging onboarding experience to ensure a smooth transition into our team.
 </li>
 <li>
 The opportunity to develop and grow, through training and regular mentorship.
 </li>
 <li>
 Corporate Social Responsibility activities.
 </li>
 <li>
 A truly global, dynamic and challenging work environment.
 </li>
 <li>
 Agility and work/life effectiveness and your long-term well-being.
 </li>
 <li>
 A diverse and inclusive team.
 
 
 
 </li>
 </ul>
 We are committed to create an even more inclusive culture that advances equity, embraces individuality, and helps our increasingly diverse teammates, customers, and communities thrive, by providing equal opportunities in employment. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnicity, color, nationality, national origin, disability, sexual orientation, religion or age.
</div>

Account Lead - Consumer

Tandem Interim

<div>
 
 🚀 Consulting Associate (Insurance / Banking) | Immediate Start
 
 
 
 
 
 📍 Location: KSA
 
 
 📅 Start Date: Immediate
 
 
 📄 Contract: Short-term (with strong potential to convert to permanent)
 
 
 
 
 
 💡 The Opportunity
 
 
 We are working with a leading consulting environment looking to bring on a
 
 Consulting Associate
 
 to support across multiple high impact workstreams.
 
 
 
 
 
 🔍 What You&rsquo;ll Be Doing
 
 <ul>
 <li>
 Conduct
 
 data-driven analysis
 
 across insurance (ideally life) and/or banking topics
 </li>
 <li>
 Build and manage
 
 Excel-based models
 
 (pricing, profitability, revenue, cost)
 </li>
 <li>
 Perform
 
 scenario and sensitivity analysis
 
 </li>
 <li>
 Translate complex data into
 
 clear, structured business insights
 
 </li>
 <li>
 Develop
 
 high-quality PowerPoint presentations
 
 for client delivery
 </li>
 <li>
 Support
 
 problem-solving across pricing, collections, and business performance topics
 
 </li>
 <li>
 Work across multiple workstreams with
 
 tight timelines and high expectations
 
 </li>
 <li>
 Contribute to broader consulting activities (operating model, business analysis, etc.)
 </li>
 <li>
 Engage with stakeholders and support
 
 structured project delivery
 
 </li>
 </ul>
 
 
 
 
 🎯 What We&rsquo;re Looking For
 
 <ul>
 <li>
 Background in
 
 consulting
 
 </li>
 <li>
 Experience in
 
 insurance or banking
 
 (insurance is a strong plus)
 </li>
 <li>
 Ability to
 
 work in fast-paced, high-demand environments
 
 </li>
 <li>
 
 Immediately available
 
 to start
 </li>
 </ul>
 
 
 
 
 🌟 Why This Role
 
 <ul>
 <li>
 Exposure to
 
 high-impact consulting projects
 
 </li>
 <li>
 Hands-on role with
 
 real ownership and visibility
 
 </li>
 <li>
 Opportunity to
 
 convert into a permanent position
 
 based on performance
 </li>
 </ul>
 
 
 
 
 👉 If this sounds like you, feel free to apply or reach out directly.
 
</div>

Associate

folio3

About Folio3Folio3 is a leading global software development firm with over 700 employees across nine worldwide locations. We are a preferred technology and business advisor for organizations looking to build, sell, and scale digitally. Living by our philosophy of Customers First, Employees Forever, and Community as Family, we are strategically expanding our presence in the Middle East, specifically within the Kingdom of Saudi Arabia. We aim to contribute to the region&rsquo;s rapidly evolving tech ecosystem and help build cutting-edge solutions for businesses and research partners in KSA and beyond.Role OverviewWe are seeking a proactive and technically-minded Sales &amp; Presales Associate to join our KSA team. This role is ideal for an ambitious individual eager to bridge the gap between technical innovation and business growth. Undergraduate students are highly encouraged to apply, as the role is structured to accommodate academic schedules while providing high-impact professional experience.Key Responsibilities<ul><li>Pitch &amp; Proposal Development: Collaborate with offshore teams to design AI-focused customer pitches, proposals, and high-impact presentations.</li><li>Solution Mapping: Develop a deep understanding of Folio3&rsquo;s AI service offerings to effectively map technical solutions to specific customer needs.</li><li>Presales Support: Assist in the technical discovery process and solution architecture for potential clients.</li><li>Market Outreach: Manage LinkedIn outreach campaigns and help organize local community events to build the Folio3 brand in KSA.</li><li>Market Research: Conduct local market research and competitive analysis to identify emerging trends and growth opportunities within the Kingdom.</li></ul>Position Requirements<ul><li>Nationality: Must be a Saudi National (Required).</li><li>Education: Currently pursuing or recently completed a degree in Computer Science or a related technical field.</li><li>Communication: Excellent verbal and written communication skills in both Arabic and English.</li><li>Technical Passion: A strong interest in AI technologies and the ability to translate complex AI concepts into real-world business solutions.</li><li>Mindset: A proactive, self-starter attitude with an interest in both technical solutioning and market engagement.</li></ul>Job Terms &amp; Schedule<ul><li>Job Type: Full-time (Contract/Temporary).</li><li>Hours: 30&ndash;40 hours per week (Structured to support academic schedules).</li><li>Duration: This is an initial 3-month engagement, with the possibility of extension up to 6 months based on performance and business requirements.</li><li>Location: Preferred location is Riyadh, with the flexibility of a remote work option.</li></ul>Why Join Us?This is a unique opportunity to gain hands-on experience in technical presales and market expansion while working for a global firm. We offer a supportive environment that values your growth, providing a platform to work on the front lines of AI digital transformation within the KingdomJob Type: Contract Contract length: 3 monthsWork Location: Remote

Sales & Presales Associate

Tabby | تابي

<div>
 
 
 Department:
 
 Account Management
 
 
 
 Location:
 
 KSA
 
 
 
 
 Description
 
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 
 Department:
 
 Key Account Management
 
 
 
 Job Overview:
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 
 Strategic Portfolio Mastery:
 
 Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 
 Executive-Level Alliances:
 
 Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 
 Operational &amp; Project Architecture:
 
 Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will
 
 optimize the frameworks
 
 that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 
 Predictive Analytics &amp; Storytelling:
 
 Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 
 Mentorship &amp; Team Scaling:
 
 As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 
 High-Stakes Negotiation:
 
 Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 
 
 </li>
 </ul>
 
 Skills, Knowledge &amp; Expertise
 
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 
 Experience:
 
 
 2&ndash;5+ years
 
 of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 
 Commercial Expertise:
 
 A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 
 Advanced Analytical Rigor:
 
 Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 
 Influential Communication:
 
 Exceptional negotiation and presentation skills in both
 
 Arabic and English
 
 , with the ability to influence C-level stakeholders.
 </li>
 <li>
 
 Leadership Qualities:
 
 Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 <ul>
 <li>
 Deep expertise in the
 
 KSA retail and e-commerce landscape
 
 .
 </li>
 <li>
 Experience in
 
 process automation
 
 or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Account Management Specialist

<div>
 
 Department:
 
 Account Management
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Reporting To:
 
 Faisal Aloreamh
 
 
 
 Description
 
 
 
 
 Workspace Type:
 
 [Onsite - Riyadh]
 
 
 
 Department:
 
 Key Account Management
 
 
 As an Account Management Specialist, you are a
 
 senior strategic anchor
 
 within our expanding KSA team. You will own our most complex, high-value merchant relationships, moving beyond account maintenance to become a
 
 commercial architect
 
 for their success. You are responsible for the full lifecycle of merchant growth&mdash;designing sophisticated upsell/cross-sell strategies and ensuring Tabby is a core component of their financial ecosystem. Beyond your portfolio, you will serve as a mentor to junior team members and a key collaborator with leadership to refine our operational blueprints as we scale in the Kingdom.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Strategic Portfolio Mastery: Drive the commercial roadmap for Tabby&rsquo;s most significant KSA merchants. Identify untapped revenue streams and execute high-level expansion strategies that align merchant business models with Tabby&rsquo;s evolving product suite.
 </li>
 <li>
 Executive-Level Alliances: Cultivate deep, trust-based partnerships with C-suite stakeholders and decision-makers. Serve as a consultant who provides macro-market insights, ensuring Tabby is positioned as a long-term strategic asset rather than just a payment provider.
 </li>
 <li>
 Operational &amp; Project Architecture: Own the design and execution of cross-functional projects across Product, Marketing, and Tech. You won't just participate; you will optimize the frameworks that improve merchant onboarding, retention, and lifecycle management.
 </li>
 <li>
 Predictive Analytics &amp; Storytelling: Leverage advanced data sets to build predictive models for account performance. You will lead high-impact Business Reviews (QBRs), translating raw metrics into compelling narratives that drive merchant ROI and preemptive churn mitigation.
 </li>
 <li>
 Mentorship &amp; Team Scaling: As a senior member of a pioneering KSA team, you will provide guidance and mentorship to Account Management Interns and Executives, helping to build a high-performance culture and standardized "best practices."
 </li>
 <li>
 High-Stakes Negotiation: Lead complex negotiations regarding contract renewals, specialized fee structures, and exclusive promotional partnerships to secure Tabby&rsquo;s market share while maintaining merchant profitability.
 
 
 
 </li>
 </ul>
 Skills, Knowledge &amp; Expertise
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s degree in Business, Economics, or a related quantitative field.
 </li>
 <li>
 Experience: 2&ndash;5+ years of proven experience in Account Management, Strategic Sales, or Partnership Management (specifically within FinTech, E-commerce, or Payments).
 </li>
 <li>
 Commercial Expertise: A documented history of significantly growing high-value portfolios and exceeding complex KPIs.
 </li>
 <li>
 Advanced Analytical Rigor: Mastery in interpreting data and using visualization tools (Tableau/Looker) to drive commercial strategy.
 </li>
 <li>
 Influential Communication: Exceptional negotiation and presentation skills in both Arabic and English, with the ability to influence C-level stakeholders.
 </li>
 <li>
 Leadership Qualities: Demonstrated ability to lead projects independently and a passion for coaching/mentoring junior talent.
 </li>
 <li>
 Deep expertise in the KSA retail and e-commerce landscape.
 </li>
 <li>
 Experience in process automation or building CRM workflows from scratch.
 </li>
 <li>
 Advanced technical knowledge of payment integrations and API-led products.
 </li>
 <li>
 A "builder" mindset&mdash;excited by the challenge of scaling a new team in a high-growth market.
 
 </li>
 </ul>
</div>

Explore 362+ Associate senior associate consumer experience ksa in Riyadh this June. Find roles across top companies and apply now to boost your career.

362 associate senior associate consumer experience ksa jobs In Riyadh

Associate / Senior Associate - Consumer Experience, KSA

Associate / Senior Associate - Consumer Experience, KSA

Account Lead - Consumer

Associate

Sales & Presales Associate

Account Management Specialist

Account Management Specialist