office assistant

administrative assistant Jobs in Rawalpindi

administrative assistant

account assistant

e-commerce virtual assistant Jobs in Rawalpindi

e-commerce virtual assistant

onsite virtual assistant (crm expert) Jobs in Rawalpindi

onsite virtual assistant (crm expert)

virtual assistant

Skyline Technologies

Working Hours &amp; Compensation:<ul><li>Flexible working hours (depending on time zone and support needs)</li><li>Travel and Meal Benefits Provided.</li></ul>Performance bonuses for maintaining high customer satisfaction scores or reducing negative feedbackJob Summary:We are seeking a dedicated and proactive Amazon CRM Virtual Assistant to manage and improve customer relationships, enhance customer satisfaction, and support post-sale engagement through Amazon and related CRM tools. The ideal candidate will have strong experience with Amazon Seller Central, excellent customer service skills, and familiarity with CRM strategies to help build brand loyalty and drive positive customer reviews.Key Responsibilities: Customer Relationship Management<ul><li>Respond to customer inquiries, messages, and complaints on Amazon promptly and professionally</li><li>Resolve order issues, returns, refunds, and negative feedback efficiently</li><li>Ensure customer satisfaction through personalized follow-ups and problem resolution</li></ul>Review &amp; Feedback Management<ul><li>Monitor customer feedback and product reviews daily</li><li>Implement strategies to improve positive reviews and handle negative reviews appropriately (within Amazon&rsquo;s TOS)</li><li>Coordinate follow-up emails and review requests (using tools like FeedbackWhiz, Jungle Scout, or manually)</li></ul>Customer Data Management<ul><li>Maintain accurate customer records and order history using CRM tools or spreadsheets</li><li>Segment customer data for targeted communication and retention efforts</li><li>Track metrics such as response times, customer satisfaction rates, and feedback trends</li></ul>Email &amp; Messaging Campaigns<ul><li>Create and manage email follow-up campaigns (where applicable within Amazon&rsquo;s guidelines)</li><li>Use tools like Amazon Buyer-Seller Messaging, FeedbackFive, or Kibly to engage customers post-purchase</li></ul>Insights &amp; Reporting<ul><li>Provide weekly reports on customer issues, feedback trends, and performance</li><li>Analyze common complaints to suggest product or process improvements</li></ul>Loyalty &amp; Retention<ul><li>Help implement customer loyalty strategies (repeat purchase incentives, discounts, thank-you messages, etc.)</li><li>Monitor high-value customers and support relationship-building initiatives</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: Rs50,000.00 - Rs110,000.00 per monthWork Location: In person

E-commerce Virtual Assistant

Blu Sky VAS LLC

Job Title: Virtual Assistant (On-Site/Bahria Phase-7 Rawalpindi) -Join a Global Team &amp; Elevate Your Career !We are looking for a team of Virtual Assistants to join our office in Spring North Bahria Phase-7, Rawalpindi. This is a full-time, office-based position. Applicants must have strong English communication skills and prior experience in an international BPO or call center environment. This is your chance to showcase your skills and work with a global client base, all while enjoying competitive pay and a supportive team culture.Responsibilities:* Fulfill the official assignment provided by the client.* Appointment Scheduling* Customer Query Resolution* Help Desk Management* Data Entry and Database Management* Client handling, Communication &amp; retention* Lead generation (Cold calling &amp; Email campaign)What We&rsquo;re Looking For :* Females Only* Excellent English Communication Skills (written &amp; spoken)* Good With Graphics, Content Creation and Social Media Strategies* 1-3 Years of experience in an international BPO/Call center or freelancing as a Virtual Assistant* Confidence &amp; Professionalism when interacting with clients* Team Player with strong time-management and organizational abilitiesOur Projects :Real Estate VA: Transaction Coordination, Lead Generation and Client CommunicationDigital Marketing VA: Email Campaigns, Content Creation and Campaign ManagementSocial Media Marketing VA: Content Scheduling, Audience Engagement and Performance AnalysisSEO VA: Keyword Research, On-Page Optimization and AnalyticsCanva ExpertWhy Join Blu Sky VA ?* On-the-Job Training &ndash; We provide comprehensive training to help you excel.* Global Exposure &ndash; Collaborate with an international clientele and diversify your skillset.* Career Growth &amp; Development &ndash; Ongoing opportunities to advance within the company.* Supportive Work Environment &ndash; Be part of a forward-thinking team that values innovation and excellence.Company : Blu Sky (internationally recognized Virtual Assistant Agency)Office Location : Third floor Building 68-B, Spring North Bahria Phase-7 Rawalpindi.Shift : Night shiftJob Type : Full time &amp; Office basedCampaign : USA (VA-virtual assistant)Job Timing : 08:00pm-05:00amAttractive SalaryOther benefits : Attractive bonus structure, client retention bonus, Paid leaves, and much more&hellip;&hellip;Note : Pls apply if you are willing to join in the night shift, willing to visit onsite at the employer location at Bahria Phase-7 Rawalpindi, and have an international call center or BPO experienceHow to ApplySend your updated CV to : hr@bluskyvas.comWhats App +923307496666Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Virtual Assistant (On-Site/Bahria Town Phase-7 Rawalpindi)

Nexus95

Key ResponsibilitiesCRM Management (Mandatory)<ul><li>Manage and maintain the company&rsquo;s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated</li><li>Track client interactions, sales opportunities, and pipeline progress</li><li>Ensure CRM data is well-structured, accurate, and consistently up to date</li></ul>Administrative &amp; Operational Support<ul><li>Oversee daily workflows and effectively prioritize tasks</li><li>Maintain organized documentation, records, and data systems</li><li>Support the coordination and execution of ongoing projects</li></ul>Communication &amp; Coordination<ul><li>Communicate professionally with clients and internal teams</li><li>Coordinate with stakeholders to ensure timely completion of tasks</li><li>Handle client follow-ups and administrative correspondence efficiently</li></ul>Lead Generation &amp; Database Management<ul><li>Conduct market research to identify potential leads</li><li>Maintain and update lead databases regularly</li><li>Track lead engagement and monitor progress throughout the sales cycle</li></ul>Tools &amp; Design Expertise<ul><li>Utilize project management tools such as Trello, Asana, or Jira</li><li>Demonstrate working knowledge of Canva and Adobe Photoshop</li><li>Create basic marketing and visual materials as required</li></ul>Google Workspace Proficiency<ul><li>Work efficiently with Google Docs, Sheets, Gmail, and Calendar</li><li>Manage reports, schedules, and documentation in an organized manner</li></ul>Time Management &amp; Problem-Solving<ul><li>Handle multiple tasks with strong attention to detail</li><li>Work independently while consistently meeting deadlines</li><li>Proactively identify and resolve operational challenges</li></ul>Requirements<ul><li>Minimum 1 year of relevant experience (CRM experience is mandatory)</li><li>Strong written and verbal communication skills</li><li>Experience in administrative support and lead generation</li><li>Proficiency in CRM systems and Google Workspace</li><li>Basic design skills using Canva and Adobe Photoshop</li><li>Willingness to work evening shift (5:00 PM &ndash; 1:00 AM)</li></ul>How to Apply Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.Job Type: Full-timeWork Location: In person

Onsite Virtual Assistant (CRM Expert)

3S Solutions

Executive Assistant (Full-Time)Location: Adyala Road, Rawalpindi Shift Timing:<ul><li>Summer: 6 PM &ndash; 2 AM</li><li>Winter: 7 PM &ndash; 3 AM</li></ul>About UsWe are a well-established outsourcing firm with 14+ years of experience supporting international clients across e-commerce, digital, and business operations. We provide a dynamic work environment where adaptability, innovation, and continuous learning are highly valued.Job ResponsibilitiesThe Executive Assistant will be responsible for managing diverse tasks across e-commerce operations, content management, and digital coordination. Key duties include but are not limited to:<ul><li>Managing e-commerce operations: product listings, customer support, order handling, and returns management.</li><li>Maintaining CRMs, CMS platforms, and online databases with accuracy.</li><li>Creating, migrating, and updating content for websites, product catalogs, and marketing campaigns.</li><li>Assisting in website updates, minor troubleshooting, and coordinating with technical teams.</li><li>Preparing advanced reports, dashboards, and trackers using Excel/Google Sheets.</li><li>Designing and executing email campaigns via Mailchimp, Klaviyo, or Omnisend.</li><li>Designing basic marketing visuals using Canva (Photoshop knowledge is a plus).</li><li>Conducting market research, competitor analysis, and data scraping.</li><li>Supporting project management using Asana, ClickUp, Monday, or similar tools.</li><li>Drafting professional emails, proposals, and business documents for client and internal use.</li></ul>Skills &amp; QualificationsRequired:<ul><li>Hands-on experience Amazon, eBay, Walmart, Etsy, Shopify, WooCommerce, Wix, or WordPress.</li><li>Advanced knowledge of VLOOKUP, XLOOKUP, Macros, Pivot Tables, advanced formulas.</li><li>Proficiency with CRM/project management tools (Asana, ClickUp, Monday.com, Trello, Slack).</li><li>Knowledge of Mailchimp, Klaviyo, Omnisend, etc.</li><li>Strong English communication skills (written and verbal).</li><li>Excellent internet and computer proficiency, including fast typing and effective use of keyboard shortcuts &ndash; please don&rsquo;t bother applying if you are not at an advanced computer user, you will be tested.</li><li>Ability to adapt quickly and learn new software tools independently.</li></ul>Preferred (a strong plus):<ul><li>Graphic design tools (Photoshop/Illustrator).</li><li>Familiarity with AI productivity tools (ChatGPT, Copilot, Jasper, etc.).</li><li>Knowledge of automation tools.</li><li>Basic HTML/CSS for content updates.</li><li>Prior experience working with international clients in outsourcing or virtual assistance roles.</li></ul>What We Value<ul><li>Fast, self-motivated learners with problem-solving abilities.</li><li>Strong organizational skills and attention to detail.</li><li>Ability to thrive in a fast-paced, ever-changing environment.</li></ul>Note: Salary will be discussed only after the evaluation stage. Compensation is negotiable based on skills and performance.P.S. There'll be a mandatory, paid probation period before a permanent contract is offered.Job Type: Full-timeApplication Question(s):<ul><li>This is an on-site job, and no remote work option is available. Are you comfortable with the timing (night shift, more details in job description) and location (Adyala Road, Rawalpindi)?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Operations Assistant (IT)

Skyline technologies is looking for a highly motivated and detail-oriented individual to join our team as &ldquo;Amazon Virtual Assistant&rdquo;.Location: SKYLINE TECHNOLOGIESE-17/1, 2nd Floor, Main Saidpur Road, Haideri Chowk Near Punjab Cash &amp; Carry Rawalpindi.Requirements:<ul><li>Bachelor&rsquo;s degree required.</li><li>Strong understanding of the amazon marketplace, seller metrics and ranking factors.</li><li>Computer literacy and proficiency.</li><li>Excellent organizational, time-management, and problem-solving skills.</li><li>Detail oriented with a keen eye for market trends and demands.</li><li>Familiarity with related tools etc.</li></ul>Key responsibilities:<ul><li>Manage E-commerce stores in the US market.</li><li>Taking full responsibility of managing tasks timely and effectively ensuring the quality of work.</li><li>Maintain accurate records and report.</li><li>Handle customer inquiries, concerns, and complaints professionally.</li><li>Conducting regular market research and competitive analysis.</li><li>Strong knowledge of Amazon&rsquo;s policies and guidelines.</li><li>Efficiently manage inventory to prevent stock-outs and overstock situations.</li><li>E-commerce warehouse, processing orders and customer engagement techniques.</li><li>Responsible for efficient inventory management.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you a resident of Rawalpindi/Islamabad?</li><li>Are you willing to work at night shifts?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Amazon “(VA) . (Evening Shift)

Cloud Rexpo Pvt. Ltd.

Job OverviewWe are looking for skilled and detail-oriented Office Based - Virtual Assistants who are proficient in Adobe Premiere Pro to create engaging and high-quality video content and providing assistance. The ideal candidates should have a strong sense of storytelling, pacing, and visual aesthetics, with the ability to turn raw footage into polished final products aligned with brand goals.Key Responsibilities<ul><li>Edit raw video footage into compelling content for digital platforms (social media, website, ads, etc.)</li><li>Use Adobe Premiere Pro to assemble, cut, trim, and enhance video sequences</li><li>Add transitions, motion graphics, subtitles, sound effects and LUTs where required</li><li>Managing emails, schedules, and basic coordination tasks</li><li>Handling data entry and maintaining accurate business records</li><li>Updating and managing information in the CRM system</li><li>Assisting with documentation, reporting, and record keeping</li></ul>Required Skills &amp; Qualifications<ul><li>Proven experience as a Video Editor or similar role</li><li>Strong proficiency in Adobe Premiere Pro</li><li>Fluency in English</li><li>Ability to work in a team oriented and fast paced environment</li><li>Basic computer skills including Microsoft Office or Google Workspace</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in any discipline (preferred)</li><li>2&ndash;5+ years of experience in video editing.</li></ul>Perks &amp; Benefits:<ul><li>Competitive salary based on experience.</li><li>Friendly and professional work environment.</li><li>Growth opportunities within the company</li><li>Comprehensive training would be provided</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>This is office based night shift role from 8PM-5AM/Mon-Fri, will you be comfortable with it?</li><li>Will you be comfortable to commute to our location in Rehmanabad near Chandni Chowk?</li><li>How much overall experience you have in video editing?</li><li>How much rating out of 10 would you give to yourself in Adobe Premier Pro?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

Video Editor (Adobe Premiere Pro) - Rawalpindi

Job Title: Customer Service Representative (Cold Callers) &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi &mdash; On-site Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency that delivers end-to-end back-office, customer support, and digital marketing solutions to clients in the US and Canada. To fuel our next stage of growth, we&rsquo;re hiring confident, goal-oriented Customer Service Representatives (CSRs) with strong cold-calling and sales experience.What You&rsquo;ll Do<ul><li>Outbound Cold Calling: Contact prospects in the US/Canada market, introduce our clients&rsquo; offerings, and generate qualified leads or direct sales.</li><li>Inbound &amp; Follow-Up: Handle callbacks or referral inquiries, nurture relationships, and move prospects through the sales pipeline.</li><li>Hit Your Numbers: Consistently achieve daily/weekly call volumes, conversion rates, and revenue targets.</li><li>CRM Accuracy: Log every interaction, update lead statuses, and maintain clean data for reporting.</li><li>Collaborate &amp; Improve: Share market feedback with the team, suggest script tweaks, and participate in coaching sessions to sharpen your skills.</li></ul>What You Bring<ul><li>Cold-Calling &amp; Sales Track Record: 1-2+ years in a BPO, call center, or similar outbound sales role.</li><li>Excellent English Communication: Clear, persuasive, and confident on the phone.</li><li>Resilience &amp; Drive: Comfortable handling objections, hitting quotas, and working in a high-energy environment.</li><li>Tech Savvy: Familiar with CRM systems, dialers, and basic MS Office or Google Workspace tools.</li><li>Night-Shift Readiness: Able to work US/Canada hours (8 PM &ndash; 5 AM PKT) on site in Bahria Town Phase 7 Rawalpindi</li></ul>What We Offer<ul><li>Market-Competitive Salary + Lucrative Commission/Bonus Plan (no cap on earnings for top performers).</li><li>Career Growth: Clear pathways to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid product training, continuous sales coaching, and a collaborative culture.</li><li>Modern Workspace: Ergonomic setup, high-speed internet, and a lively, close-knit team atmosphere&mdash;all on site.</li></ul>Ready to Elevate Your Sales Career?Send your CV to hr@bluskyvas.comWhats App : +92 3307496666Join Blu Sky BPO and turn your cold-calling skills into a rewarding, high-impact career!Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Cold Calling Agents – Outbound Sales (Bahria Town-Phase 7 Rawalpindi-Night Shift) On-Site

Explore 41+ Virtual assistant in Rawalpindi this April. Find roles across top companies and apply now to boost your career.