sales executive

client success specialist Jobs in Rawalpindi

client success specialist

customer support and sales specialist Jobs in Rawalpindi

customer support and sales specialist

inside sales executive (night shift) Jobs in Rawalpindi

inside sales executive (night shift)

outbound sales representative Jobs in Rawalpindi

outbound sales representative

sales support va

TalentPop App

<div>
 
 We're Hiring: Sales and Support Virtual Assistant (VA)
 
 
 
 
 Remote | Full-Time | E-commerce Support
 
 
 
 At
 
 TalentPop App
 
 , we're building a team of talented remote professionals who are passionate about delivering exceptional customer experiences. We're currently hiring a
 
 Sales and Support Virtual Assistant (VA)
 
 to join our growing team and help drive customer satisfaction, sales, and long-term business success.
 
 
 If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions &mdash; this role may be a perfect fit.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter SSVA in that field.
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide real-time support to customers via live chat, email, SMS, and phone
 </li>
 <li>
 Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
 </li>
 <li>
 Manage order inquiries, including shipping, tracking, returns, and refunds
 </li>
 <li>
 Update CRM tools and track customer interactions accurately
 </li>
 <li>
 Represent each e-commerce brand in a way that reflects their tone and values
 </li>
 <li>
 Share customer feedback and insights to improve sales processes
 </li>
 <li>
 Collaborate with internal teams to meet performance and service goals
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
 </li>
 <li>
 Excellent written and verbal communication skills in English
 </li>
 <li>
 Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
 </li>
 <li>
 Ability to work independently in a remote, fast-paced environment
 </li>
 <li>
 Detail-oriented, proactive, and results-driven
 
 
 </li>
 </ul>
 
 Technical Requirements
 
 
 
 <ul>
 <li>
 A personal PC or laptop with an i5 processor or higher.
 </li>
 <li>
 A stable internet connection with a minimum of 25 Mbps upload and download speeds.
 </li>
 <li>
 A quiet, professional workspace for calls.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Performance-based raises and commission opportunities
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
 </li>
 <li>
 Recognition bonuses for outstanding performance
 </li>
 <li>
 100% remote setup with a supportive, collaborative team environment
 </li>
 <li>
 Career development opportunities
 
 
 </li>
 </ul>
 
 Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.
 
</div>

Sales & Support VA

Cloud Rexpo Pvt. Ltd.

Job Details<ul><li>Job Type: Full-time</li><li>Shift/Schedule: Night Shift (8:00 PM &ndash; 5:00 AM)</li><li>Location: Rawalpindi</li><li>Department: Quality Assurance &amp; Compliance</li><li>Reporting to: Director QA</li></ul>Job DescriptionAre you a meticulous QA professional with a sharp eye for detail, structured thinking, and a background in process compliance?Cloud Rexpo is seeking a Quality Assurance Officer to serve as the primary operational arm of our QA function. In this role, you will be responsible for the daily execution of objective QA activities across multiple departments, including Sales, Virtual Assistant (VA) operations, Client Management, and Human Resources.Operating under the direct guidance of the Director QA, you will ensure process adherence, systematically identify risks, and maintain the absolute integrity and credibility of our operational data.Key Responsibilities1. Daily Operational Reporting<ul><li>Prepare and accurately consolidate daily Performance and Sales reports from source records within defined timelines.</li><li>Conduct daily client-specific quality assessments for a minimum of five (5) clients per branch across both locations.</li><li>Monitor ongoing email communication between VAs and clients to immediately flag quality, compliance, or professional risks.</li><li>Keep client status records current and instantly flag any outdated data or delayed reports with documented justifications.</li></ul>2. HR Recruitment &amp; Operations Audits<ul><li>Conduct weekly objective compliance checks on recruitment workflows, verifying the completeness of CVs, interview scoring sheets, panels, approvals, and onboarding documentation.</li><li>Audit HR Operations by verifying ERP employee records, attendance sheets, payroll input accuracy (deductions, additions), and authorized penalty records.</li><li>Cross-reference active operational practices against the approved company policy manual and SOPs to document deviations.</li></ul>3. Evidence Management &amp; Escalation<ul><li>Maintain a rigorous daily QA register documenting all checks, findings, and risk ratings.</li><li>Ensure every recorded finding is backed by solid digital or physical evidence (such as screenshots, email copies, or report extracts).</li><li>Adhere strictly to escalation protocols by reporting all findings in writing to the Director QA before verbal discussion. Immediately escalate high-risk compliance or client-loss threats.</li></ul>Required Skills &amp; Competencies<ul><li>QA &amp; BPO Industry Knowledge: Working knowledge of QA principles, audit methodologies, and process compliance. Familiarity with BPO operations, VA performance standards, and client communication standards is highly preferred.</li><li>HR Compliance: Strong understanding of HR recruitment cycles, operational records management, and basic familiarity with Pakistani labor law fundamentals.</li><li>Technical Skills: Proficiency in Microsoft Office (especially Excel for report data analysis). Hands-on experience with ERP task management and HR module report generation.</li><li>Professional Conduct: Exceptional attention to detail with the ability to identify subtle inconsistencies. Ability to observe objectively and communicate findings smoothly without causing unnecessary alarm or friction.</li><li>Strict Confidentiality: Absolute discipline regarding data protection; maintaining total confidentiality over HR documents, client records, and internal findings.</li></ul>Qualifications &amp; Experience<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Human Resources, Quality Management, or a related discipline.</li><li>Experience: Minimum of 3 to 5 years of proven experience in QA, internal audit, HR administration, or operational compliance.</li><li>Industry Background: Prior experience in a BPO or a multi-department corporate setting with exposure to client account management is strongly preferred.</li><li>Systems: Mandatory experience utilizing ERP platforms for task tracking and module reporting. Demonstrated experience in recruitment file auditing is a significant plus.</li></ul>What We Offer<ul><li>A structured, objective corporate environment.</li><li>Clear paths of authority and growth within the Quality Assurance &amp; Compliance department.</li><li>Market Competitive Salary + Bonuses</li><li>Paid Leaves</li></ul>Application Question(s):<ul><li>How many years of experience do you have in Quality Assurance (QA), internal audit, or operational compliance within a BPO or corporate environment? </li><li>This position requires working the night shift from 8:00 PM to 5:00 AM PKT to align with operational reporting. Are you comfortable with it?</li><li>Rate your proficiency with ERP platforms (specifically for task management or HR module reporting) on a scale from 1 to 10. Briefly mention which ERP software you have used.</li><li>Describe a time when you identified a significant process deviation or compliance gap in an HR or operational department. How did you document and escalate it?</li><li>Do you have experience auditing HR documentation (such as recruitment files, onboarding compliance, payroll inputs, or leave records)? Please briefly summarize your experience.</li><li>This is onsite role and we are located in Bahria Town Phase 7. Are you comfortable to commute to our location?</li><li>How much salary are you expecting for this role?</li></ul>Work Location: In person

Quality Assurance Officer (Female)

<div>
 Customer Support and Sales Specialist | Remote (E-commerce Success Specialist)
 
 
 Be the Strategic Face of the Brand: Support, Retain, and Grow Revenue.
 
 
 
 TalentPop App
 
 is the strategic partner to high-growth e-commerce brands, helping them optimize every customer interaction. We are looking for a hybrid, results-driven
 
 Customer Support and Sales Specialist
 
 &mdash;a role where you own the customer experience from initial contact through retention and expansion.
 
 
 This is a vital, dual-focus position for a professional who is equally adept at
 
 solving complex problems
 
 (Support) and
 
 identifying commercial opportunities
 
 (Sales). If you are motivated by providing world-class service while actively contributing to measurable revenue growth through upselling, cross-selling, and retention, we want you on our team.
 
 
 
 IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
 
 
 
 To ensure your application is reviewed by the **Recruitment Team**, you
 
 must
 
 follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
 
 
 <ul>
 <li>
 When selecting the position during your application, please choose &ldquo;Brand Concierge&rdquo; from the list of available roles.
 </li>
 <li>
 In the application form, you&rsquo;ll be asked for an application code &ndash; please enter CSSS in that field.
 
 
 </li>
 </ul>
 Your Dual-Impact Responsibilities: Support and Sales Growth
 
 
 You will bridge the gap between service and sales, directly influencing customer loyalty and revenue expansion.
 
 
 <ul>
 <li>
 Customer Success &amp; Retention (Support Focus)
 </li>
 <li>
 Expert Problem Solving: Serve as the primary point of contact for complex customer inquiries, providing timely and accurate solutions via chat, email, and phone.
 </li>
 <li>
 Service Excellence: Maintain high customer satisfaction (CSAT) scores by troubleshooting product issues, guiding users through features, and ensuring rapid resolution.
 </li>
 <li>
 Proactive Support: Identify potential churn risks and implement proactive communication strategies to retain customers and drive long-term loyalty.
 </li>
 <li>
 Revenue Generation &amp; Expansion (Sales Focus)
 </li>
 <li>
 Opportunity Identification: Actively listen to customer needs and pain points to identify and present upsell or cross-sell opportunities for premium features, services, and expanded contracts.
 </li>
 <li>
 Negotiation &amp; Closure: Manage the end-to-end sales process for qualified expansion leads, leading product demonstrations, negotiating terms, and closing deals to hit monthly revenue targets.
 </li>
 <li>
 Product Education: Become a product expert, effectively articulating the ROI and value proposition of our solutions to help customers see the path to greater success.
 
 
 </li>
 </ul>
 What You Bring: The Service-to-Sales Skillset
 
 
 We are seeking a professional with a proven background in high-touch customer interaction and a clear sales orientation.
 
 
 <ul>
 <li>
 Hybrid Experience: 1+ years of proven, hands-on experience in a combined Customer Support, Customer Success, or Inside Sales role, ideally within a SaaS or E-commerce environment.
 </li>
 <li>
 Communication Mastery: Exceptional professional verbal and written communication skills with the ability to maintain composure under pressure and clearly articulate value.
 </li>
 <li>
 Tech Proficiency: Familiarity with CRM (e.g., HubSpot, Salesforce) and Helpdesk software (e.g., Zendesk, Intercom).
 </li>
 <li>
 Metrics Driven: Motivation to meet and exceed KPIs related to both service quality (CSAT, Resolution Time) and sales revenue (Expansion Quota).
 </li>
 <li>
 E-commerce Acumen: Understanding of e-commerce business operations, common challenges, and the importance of customer service in the digital retail ecosystem.
 
 
 </li>
 </ul>
 Our Commitment to You: Rewards and Flexibility
 
 
 We invest in specialists who are key to our customer and revenue growth.
 
 
 <ul>
 <li>
 Incentive Pay: Competitive base salary plus an aggressive commission structure and bonuses tied directly to expansion and retention revenue.
 </li>
 <li>
 Work Flexibility: 100% permanent work-from-home setup&mdash;zero commute required.
 </li>
 <li>
 Benefits: Comprehensive health coverage (HMO or monthly stipend) and generous paid time off.
 </li>
 <li>
 Growth: Clear paths for career advancement into Customer Success Management, Account Management, or Senior Sales roles.
 
 
 </li>
 </ul>
 Technical Setup Requirements (Remote)
 
 
 <ul>
 <li>
 A reliable personal computer or laptop (i5 processor or modern equivalent).
 </li>
 <li>
 A stable, high-speed, and reliable wired internet connection (minimum 25 Mbps download and upload speed) for crystal-clear video calls.
 </li>
 <li>
 A quiet, professional workspace suitable for conducting clear, uninterrupted customer interactions.
 
 
 </li>
 </ul>
 
 Ready to turn customer service into a growth engine? Apply today to become our next E-commerce Success Specialist!
 
</div>

Customer Support and Sales Specialist

ARFA TECH

Location: Chaklala Scheme 3, Rawalpindi Type: Full-Time | Onsite | Night Shift Working Hours: 6:00 PM &ndash; 3:00 AMBuild Your Career in a High-Performance Sales EnvironmentWe are growing our outbound sales team and inviting driven individuals who are confident in cold calling, lead generation, and client communication.If you have experience dealing with US customers, know how to handle objections, and can turn conversations into successful deals, this role offers strong growth potential along with rewarding earnings.This opportunity is best suited for ambitious professionals who are motivated by performance, targets, and results-based rewards.Your Day-to-Day Responsibilities<ul><li>Make outbound calls to potential clients in the US market</li><li>Present services clearly and identify customer requirements</li><li>Build rapport and maintain professional engagement with prospects</li><li>Generate qualified leads, schedule follow-ups, and support conversions</li><li>Handle objections confidently and guide conversations toward closure</li><li>Maintain accurate call logs and CRM updates</li><li>Meet and exceed daily, weekly, and monthly performance targets</li><li>Collaborate with team members to improve overall sales output</li></ul>What We Expect From You<ul><li>Minimum 1 year experience in cold calling, telesales, or outbound sales</li><li>Strong and fluent English communication skills</li><li>Confident, persuasive, and goal-oriented personality</li><li>Ability to perform under pressure in a night shift environment</li><li>Experience in US-based campaigns will be an added advantage</li><li>Strong discipline and consistency in achieving targets</li></ul>What We Offer<ul><li>Fixed monthly salary package</li><li>Attractive USD-based commission structure</li><li>High earning potential for top performers (up to PKR 150,000+ monthly)</li><li>Performance-based bonuses and incentives</li><li>Career growth and promotion opportunities</li><li>Professional training and continuous support</li><li>Positive, energetic, and performance-driven workplace culture</li></ul>Pay: Rs60,000.00 - Rs150,000.00 per monthWork Location: In person

Female Call Center Sales Representatives Required – Night Shift (US Campaign)

Arazi investments

We are looking for a talented &amp; experienced call center agents just like you to join us as &quot;Medicare Verifier&quot; in our Sales Verification department on Medicare program. Keep in mind that we are based on main Murree road, Saddar, rawalpindiRole Summary:As a verifier, you will be responsible for professionally closing the sales calls of pre-qualified customers over the phone and transfer the prospect's call to our client's team. You will be provided with excellent support, training and resources to become an excellent Medicare verifier. You should perform your role professionally and in a disciplined manner to rapidly succeed as a Medicare verifier. You will be demonstrating all the skills you learned in your prior experiences as call center agent.Role &amp; Requirements:<ul><li>You must have Minimum 1 YEAR experience on campaigns/projects i.e. ACA/Medicare.</li><li>You should have Minimum Bachelor's (completed) education completed (preferred).</li><li>You must be punctual, hard-working, disciplined &amp; self-motivated with abilities to complete given tasks on time.</li><li>You will be required to take Sales and Escalation calls from the customer support/sales agents in our outbound telesales department.</li><li>You are the finest individual with profound verbal communication skills.</li><li>You have the desire to learn, develop, and achieve the highest standards.</li><li>You must be a target-oriented and highly motivated person.</li><li>You must be available to work full-time in USA business hours i.e. Night Shifts (7 PM TO 5 AM).</li><li>You must not be enrolled in any educational program or involved at any full/part-time job.</li></ul>We are an equal opportunity employer and welcome people from different genders, backgrounds, experiences, abilities and perspectives. Females working as call center agents are highly encouraged to apply.Contact Us: Whatsapp : 0312-1916141Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Medicare Verifier

Bigzone FZ LLC

Company: BigZone WorldLocation: Islamabad, Rawalpindi, Lahore, Karachi, Faisalabad, Peshawar, Multan, Sargodha,Job Type: Full-TimeSalary: PKR 75,000 &ndash; 100,000 + Commission + Performance BonusesAbout BigZone WorldBigZone World is a rapidly growing global marketplace connecting sellers, brands, and businesses with customers through digital commerce, seller enablement, and fulfillment solutions.We are looking for ambitious Business Development Executives to help expand our seller network and fulfillment partner ecosystem across Pakistan.Key Responsibilities<ul><li>Identify and onboard new sellers to the BigZone marketplace.</li><li>Promote and sell Professional Store Setup packages.</li><li>Conduct meetings and presentations with business owners and retailers.</li><li>Build strong relationships with merchants and business communities.</li><li>Support sellers in launching and growing their online stores.</li><li>Identify and onboard fulfillment partners within assigned territories.</li><li>Generate leads through field visits, networking, referrals, and business outreach.</li><li>Achieve monthly sales and onboarding targets.</li><li>Submit daily and weekly activity reports.</li></ul>Monthly Targets<ul><li>30 New Seller Registrations</li><li>20 Professional Store Setup Sales</li><li>1,000+ Product Listings</li><li>1 Fulfillment Partner Onboarding (until city coverage is completed)</li></ul>Requirements<ul><li>Bachelor's degree preferred.</li><li>2+ years experience in sales, business development, banking, FMCG, telecom, real estate, e-commerce, or related sectors.</li><li>Strong communication and negotiation skills.</li><li>Ability to conduct field sales and business meetings.</li><li>Self-motivated and target-oriented mindset.</li><li>Own transport will be an advantage.</li></ul>Compensation &amp; BenefitsBase Salary: PKR 75,000 &ndash; 100,000Commission:<ul><li>PKR 1,000 per Professional Store Setup Sale</li><li>PKR 10,000 per Approved Fulfillment Partner</li></ul>Performance Bonus:<ul><li>PKR 10,000 for achieving monthly targets</li><li>Additional incentives for top performers</li></ul>Career Growth PathBusiness Development Executive &rarr; Senior Business Development Executive &rarr; City Manager &rarr; Regional Manager &rarr; Head of Seller Acquisition &amp; GrowthWhy Join BigZone?<ul><li>Fast-growing technology company</li><li>Strong career growth opportunities</li><li>Attractive commission structure</li><li>Opportunity to build a nationwide business network</li><li>Work with one of Pakistan's emerging digital commerce platforms</li></ul>Apply Now and become part of Pakistan's next-generation marketplace ecosystem.Pay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Business Development Executive (BDE)

Joyland (Pvt) Ltd

Job Description:We are seeking a Data &amp; Reporting Coordinator with strong MS Excel skills to support operational reporting and performance analysis.Key Responsibility:&middot; Enter and manage member data in the POS system&middot; Prepare daily, weekly, and monthly performance reports&middot; Maintain accurate records and ensure data consistency&middot; Coordinate with departments for operational reporting and updates&middot; Support performance tracking and administrative reporting functionsRequirement:&middot; Bachelors&rsquo; degree in Business or relevant field.&middot; Strong Excel skills (advanced level)&middot; Knowledge of POS systems (preferred)Apply now:Please share your cv at 0325-8641187 with Subject Line: Sales Coordinator Work Location: In person

Sales Coordinator (Female)

Explore 58+ Sales support va in Rawalpindi this July. Find roles across top companies and apply now to boost your career.