customer service representative

us virtual - spanish bilingual healthcare call center representative Jobs in Boise

virtual pharmaceutical sales representative

Syneos Health Commercial Solutions

<div>Description
Join Syneos Health as a Virtual Sales Representative
At Syneos Health, we challenge the status quo, collaborate to deliver innovative solutions, and are passionate about changing lives. As part of our Deployment Solutions team, you&rsquo;ll work with leading pharmaceutical, medical device, and biotech companies to transform healthcare.
What You&rsquo;ll Do:<ul><li>
Engage healthcare professionals through outbound calls, emails, and virtual meetings.</li><li>
Educate providers and staff on disease states and identify potential patients.</li><li>
Qualify leads and follow up on claims-based alerts.</li><li>
Maintain accurate records in the CRM system.</li><li>
Communicate disease state education, access information, PEF (Patient Enrollment Form) guidance, and sample request procedures.</li><li>
Coordinate follow-up appointments for field teams.</li></ul>
What We&rsquo;re Looking For:<ul><li>
Bachelor&rsquo;s degree (BA/BS) required.</li><li>
2+ years of specialty pharmaceutical sales experience with proven success.</li><li>
Experience in virtual/inside sales, including educational sessions with HCPs.</li><li>
Strong CRM skills and ability to exceed sales and engagement metrics.</li><li>
Self-motivated, organized, and compliance-focused.</li></ul>
Why Syneos Health?<ul><li>
Be part of the largest provider of outsourced commercial solutions in healthcare.</li><li>
Lead the transformation of the industry.</li><li>
Make a real impact on patient lives.</li></ul>
Ready to join a team that&rsquo;s making a difference? Apply today!
 At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients&rsquo; lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
The annual base salary for this position ranges from $70-75k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate&rsquo;s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400004874</div>

Virtual Pharmaceutical Sales Representative

サイネオス・ヘルス

<div><div><div>Updated: April 10, 2026 
Location: Boise, ID, United States 
Job ID: 15056-OTHLOC-CDJvYfwz
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
Join Syneos Health as a Virtual Sales Representative
At Syneos Health, we challenge the status quo, collaborate to deliver innovative solutions, and are passionate about changing lives. As part of our Deployment Solutions team, you&rsquo;ll work with leading pharmaceutical, medical device, and biotech companies to transform healthcare.
What You&rsquo;ll Do:<ul><li>
Engage healthcare professionals through outbound calls, emails, and virtual meetings.</li><li>
Educate providers and staff on disease states and identify potential patients.</li><li>
Qualify leads and follow up on claims-based alerts.</li><li>
Maintain accurate records in the CRM system.</li><li>
Communicate disease state education, access information, PEF (Patient Enrollment Form) guidance, and sample request procedures.</li><li>
Coordinate follow-up appointments for field teams.</li></ul>
What We&rsquo;re Looking For:<ul><li>
Bachelor&rsquo;s degree (BA/BS) required.</li><li>
2+ years of specialty pharmaceutical sales experience with proven success.</li><li>
Experience in virtual/inside sales, including educational sessions with HCPs.</li><li>
Strong CRM skills and ability to exceed sales and engagement metrics.</li><li>
Self-motivated, organized, and compliance-focused.</li></ul>
Why Syneos Health?<ul><li>
Be part of the largest provider of outsourced commercial solutions in healthcare.</li><li>
Lead the transformation of the industry.</li><li>
Make a real impact on patient lives.</li></ul>
Ready to join a team that&rsquo;s making a difference? Apply today!
 At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Our ability to collaborate and problem-solve makes a difference in patients&rsquo; lives daily. By joining one of our account management teams, you will partner with industry experts and be empowered to succeed with the support, resources, and autonomy needed to successfully navigate the complex market access landscape. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
The annual base salary for this position ranges from $70-75k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate&rsquo;s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and / or individual performance
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At?Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400004874</div></div></div></div><div></div>

VXI Global Solutions

<div>Job Description<div>
It's fun to work in a company where people truly BELIEVE in what they are doing! 
 
We're committed to bringing passion and customer focus to the business.
 
 
Spanish Bilingual Healthcare Call Center Representative
 
Location: Remote (Virtual Environment)
 
Company: Trusted Leader in Healthcare Services
 
 
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
 
 
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members. 
 
What You'll Be Doing: 
<ul><li>
Customer Interactions: 
<ul><li>
Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.</li><li>
Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.</li></ul></li></ul><ul><li> 
Quality Service: 
<ul><li>
Uphold the organization's philosophy of extraordinary customer relations.</li><li>
Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.</li></ul></li></ul><ul><li> 
Problem Resolution: 
<ul><li>
Analyze and evaluate customer issues to initiate and coordinate service recovery measures.</li><li>
Document all member interactions meticulously following established procedures.</li></ul></li></ul><ul><li> 
Healthcare Knowledge 
<ul><li>
Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).</li><li>
Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.</li></ul></li></ul><ul><li> 
Operational Excellence 
<ul><li>
Leverage a thorough understanding of company policies and processes to meet customer needs effectively.</li><li>
Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.</li></ul></li></ul><ul><li> 
Performance Metrics: 
<ul><li>
Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.</li></ul></li></ul><ul><li> 
Compliance and Ethics: 
<ul><li>
Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.</li><li>
Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.</li></ul></li></ul><ul><li> 
Tools and Systems:
 
<ul><li>Use multiple systems/screens while assisting callers effectively</li><li>
Navigate CRM, EMR/EHR, and ticketing platforms effectively</li></ul></li></ul> 

What You Bring: 
<ul><li>
Experience: 
<ul><li>
Fluency in both Spanish and English (spoken and written) is required.</li><li>
Minimum of two (2) years of customer service or healthcare member-interaction experience.</li><li>
Previous call center experience and/or prior experience in the health insurance industry (preferred).</li></ul></li></ul><ul><li> 
Education: 
<ul><li>
High School Diploma or GED required.</li></ul></li></ul><ul><li> 
Skills: 
<ul><li>
Outstanding written and verbal communication skills.</li><li>
Proven analytical and problem-solving abilities.</li><li>
Ability to respond concisely and clearly to customer queries.</li><li>
Strong critical thinking and problem-solving skills.</li><li>
Typing speed of at least 35 WPM with a 5% or lower error rate.</li></ul></li></ul> 

Success Factors for Working from Home
 
<ul><li>To thrive in this remote role, you'll need:</li></ul><ul><li>
Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.</li></ul><ul><li>
Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li></ul><ul><li>
Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.</li></ul><ul><li>
Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li></ul><ul><li>
Tech-Savvy: Comfort with technology and ability to learn new systems quickly.</li></ul><ul><li>
Self-motivation &amp; Independence: Ability to stay productive and manage your time effectively in a remote environment.</li></ul><ul><li>
Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.</li></ul><ul><li>
Adaptability: Ability to adapt to changing technologies and procedures while working remotely.</li></ul> 

What You Will Get: 
<ul><li>
Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.</li><li>
Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.</li><li>
Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.</li><li>
Career Growth: Abundant advancement opportunities within the organization.</li><li>
Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.</li><li>
Unique Perks: 
<ul><li>
Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li>
Referral for Life Program&trade;: Earn residual bonuses for referring employees who join the team and remain with the company.</li></ul></li></ul> 

Join Our Team: 
 
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
 
 
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Spanish Bilingual Healthcare Call Center Representative</div><div>
Req Id: R26_02314_16</div><div>
Posted At: Sat Apr 11 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
 <div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Boise, Idaho, United States</div></div></div>

US Virtual - Spanish Bilingual Healthcare Call Center Representative

Affect Therapeutics

Affect is transforming behavioral health care by combining mobile technology with counseling and medical services, offering 100% virtual treatment. We break down barriers to care, making it more accessible and effective for our members. Our innovative approach integrates a smartphone app with a dedicated care team to deliver real-time, data-driven treatment for better outcomes and lower costs. About the Role: As a PMHNP, you will lead member care alongside a team of counselors, therapists, peer support specialists, and case managers. You'll provide evidence-based treatment for individuals with substance use disorders and mental health disorders. We do not prescribe controlled substances other than Suboxone for the treatment of Opioid Use Disorder. Affect provides extensive training on evidence-based approaches to treatment, though medication decisions are ultimately made at the provider's discretion in collaboration with the member. You must hold an active, unrestricted license in Idaho. Key Responsibilities: Conduct initial and follow up telehealth evaluations Deliver care for both substance use and mental health conditions. Prescribe medications as appropriate and answer member questions. Complete documentation in our EHR (Healthie). Collaborate with your care team and attend occasional scheduled team meetings. Requirements: Active and verifiable PMHNP license (Medicaid enrollment is a plus) in the state(s) where you practice, as well as your state of residence if it is not Idaho. At least 2 years of experience, ideally in addiction or mental health treatment. We will consider relevant previous experience for those with less than 2 years experience as a PMHNP. Experience prescribing Suboxone and active DEA registration. Willingness to obtain multi-state licensure (cost covered by Affect). Empathy for members facing behavioral health challenges. Comfort using technology, including EHRs and mobile apps. Additional Information: You'll need a quiet, private office with a reliable internet connection for HIPAA-compliant telehealth visits. The role may include periodic meetings with internal teams; reasonable accommodations are available as needed. Why Join Affect? We are passionate about reimagining behavioral health treatment. Join a mission-driven team focused on meaningful work, offering competitive compensation, remote flexibility, professional growth, and a strong, supportive culture. Come be a part of the Affect mission!

Idaho | Psychiatric Mental Health Nurse Practitioner – PMHNP – Telehealth Addiction & Mental Health Care

St. Luke's Health System

<div>At St. Luke&rsquo;s, our dedicated team of TeleICU RNs are critical in providing exceptional, patient-centered care. We strive to foster an environment that embraces our employees' unique strengths, experiences and perspectives which ultimately drives our exceptional, patient-centered care. 
St. Luke's Virtual Care Center is in the heart of downtown Boise, surrounded by skiable mountains and raftable rivers. St. Luke's TeleICU exists to optimize acute care outcomes through collaboration and the use of technology. The team-based model of care enables patients in our hospitals to have access to specialty resources, when and where they are needed.<div> 
Check out our video and FIND YOURSELF HERE:</div><div>
https://www.youtube.com/watch?v=YHzzWg4v5RM</div> 
What you can expect from this role<ul><li>
All St. Luke&rsquo;s ICU rooms have wall mounted telehealth equipment</li><li>
TeleICU support is available 24/7</li><li>
 Support bedside nurses by virtually monitoring and collaborating on patient care</li><li>
Remain engaged in the ICU environment by rounding on patients, collaborating with physicians and bedside staff, and extend your reach to nurture ICU RNs across the St. Luke&rsquo;s system</li><li>
TeleICU has onsight intensivist provider available 24/7</li><li>
On site position in high tech facility; NOT REMOTE work</li><li>
Part-time (0.6FTE), night shift opening, 2 x 12-hour shifts/pay period</li><li>
Certification pay available</li></ul> 
Qualifications<ul><li>
Education: Associate degree required, Bachelor of Nursing Degree preferred</li><li>
Experience: 3+ year RN Experience in critical care</li><li>
Licenses/Certifications: Current RN licensure from the State of Practice and Current Basic Life Support (BLS) Provider Certified through American Heart Association or American Red Cross</li></ul><div></div><div> 
What&rsquo;s in it for you</div>
At St. Luke&rsquo;s, caring for people in the communities we serve is our mission &ndash; and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.<div></div><div> 
St. Luke&rsquo;s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.</div><ul><li> 
Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.</li></ul></div><div></div>

RN TeleICU On Site

Ryder System

<div>Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
Job Description :
Summary
The Claims Representative handles complex and mid-to-high exposure bodily injury and property damage claims under Ryder's self-administered liability program. This position investigates and adjusts claims, as well as directs defense counsel, independent adjusters, experts, and other vendors in the claims-handling processes.
Essential Functions
<ul><li>Investigates and adjusts claims, as well as directs outside defense counsel, independent adjusters, experts, and other vendors in the claim-handling processes.</li>
<li>Supervises outside vendors retained for investigations, cost containment, expert witnesses, and litigation management to ensure claims are being handled appropriately according to the applicable jurisdiction.</li>
<li>Alerts the Claims Manager to changes and proposed changes in laws that could impact Ryder s Liability program.</li>
<li>Assists Claims Manager in the identification of exposures and recommends solutions.</li>
<li>On-going interaction with field and operations management, legal counsel, safety managers, customers, insurance carriers, and third party claimants.</li>
<li>Interacts with Law Department on significant cases, and updates field operations personnel on claims status.</li>
<li>Recommends and sets reserves to ensure the reserves represent the probable ultimate payout based on documented file developments</li>
<li>Completes detailed and quality internal reports</li>
<li>Routinely interacts with primary and excess insurance carriers, and re-insurers on file meeting reporting thresholds.</li>
</ul>Additional Responsibilities
<ul><li>Performs other duties as assigned.</li>
</ul>Skills and Abilities
<ul><li>Demonstrated ability to handle mid to high exposure claims</li>
<li>Ability to build strong customer relationships</li>
<li>Strong commitment to the principles of customer focus</li>
<li>Effective interpersonal skills</li>
<li>Strong verbal and written communication skills</li>
<li>Comprehensive understanding of all relevant laws and regulations as well as related medical and legal terminology</li>
<li>Requires strong claim technical skills</li>
<li>Superior negotiation skills and ability to deal effectively with claimants and plaintiff attorneys</li>
</ul>Qualifications
<ul><li>Bachelor's degree required in a related field</li>
<li>Five (5) years or more experience in Casualty Claims required</li>
</ul>DOT Regulated: No
Job Category: Risk Management
Compensation Information :
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate&rsquo;s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type :
Salaried
Minimum Pay Range:
$70,000.00
Maximum Pay Range:
$73,000.00
Benefits Information :
For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
For more information about benefits, click here (https://ryder.icims.com/icims2/servlet/icims2?module=AppInert&amp;action=download&amp;id=4022345&amp;hashed=256118533) to download the comprehensive benefits summary.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note :
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com .
Current Employees :
If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.
Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .
\#wd</div>

Senior Claims Representative Physical Damage - REMOTE

Allstate

<div>
 At Allstate, great things happen when our people work together to protect families and their belongings from life&rsquo;s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers&rsquo; evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
 
 
 
 Job Description
 
 
 
 
 A day in the life of an inside Property Adjuster, and what it takes to do the job!
 
 
 
 As a Moderate Inside Property Adjuster, you will provide exceptional service to our policyholders. Working remotely from your home office, your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately. You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration. This communication will take place through different channels, including voice calls, email, and text messages. This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.
 
 
 
 
 
 You'll wear a few hats that will require a level of experience:
 
 
 
 <ul>
 <li>
 The Customer Service Expert &ndash;you&rsquo;ll live into Allstate&rsquo;s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim. You lead with empathy, always.
 </li>
 <li>
 The Investigator &ndash; you&rsquo;ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
 </li>
 <li>
 The Effective Communicator &ndash; you&rsquo;ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process. You&rsquo;ll also incorporate a specific approach to claim handling to offer the customer their preference of communication to efficiently discuss their claim needs and keep them updated on the claim progress.
 </li>
 <li>
 The Negotiator &ndash; You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies. With negotiations, you will incorporate tactics in handling challenging and complex situations.
 </li>
 <li>
 The Problem Solver &ndash;you&rsquo;ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
 </li>
 <li>
 The Recorder &ndash; you&rsquo;ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on. You&rsquo;ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
 
 
 </li>
 </ul>
 
 
 
 Schedule:
 
 
 
 <ul>
 <li>
 Office Address - 1120 S Rackham Way Suite 300 Meridian, ID.
 </li>
 <li>
 This position will start off being 100% in office until after production. Once succeeding in position this role will transition into a hybrid role of Monday -Wednesday in office, Thursday &amp; Friday working remote.
 </li>
 <li>
 Monday &ndash; Friday; 8 am - 5 pm with rotational Saturday duty.
 </li>
 <li>
 This role involves taking care of customers in their times of need. As a result, you must be willing to work some weekends and extended hours if necessary.
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 <ul>
 <li>
 1+ years of previous customer service experience required.
 </li>
 <li>
 Previous industry experience is highly desired.
 </li>
 <li>
 Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
 </li>
 <li>
 Ability to assess property damages and accurately determine claim coverage.
 </li>
 <li>
 Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
 </li>
 <li>
 Ability to work independently and manage time efficiently in a virtual work environment.
 </li>
 <li>
 Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
 </li>
 <li>
 Residency within the Meridian, ID area is required
 
 
 </li>
 </ul>
 
 
 
 You&rsquo;re provided with comprehensive training:
 
 
 
 <ul>
 <li>
 The training program is designed to help you build a claims foundation and understand the systems and processes in your day-to-day work.
 </li>
 <li>
 Ongoing training opportunities for continuous improvement happen regularly on the job.
 
 
 </li>
 </ul>
 
 Notice of Licensing Requirement:
 
 
 
 <ul>
 <li>
 As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire.
 </li>
 <li>
 If required, the Hiring Manager will work with you along with the Centralized Licensing team to ensure that you are properly licensed.
 
 
 </li>
 </ul>
 
 
 
 Sign On Bonus:
 
 
 
 You may be eligible for a $1,000 Licensing Sign on Bonus if you have the applicable active licenses needed for this role.  This could include Home Resident Property &amp; Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License.
 
 
 <ul>
 <li>
 Current employees or candidates who have previously worked for Allstate, including its family of companies, are not eligible for this sign-on bonus.
 
 
 </li>
 </ul>
 
 
 
 Allstate Benefits:
 
 
 
 <ul>
 <li>
 Being a part of Allstate means you receive a benefits package from Day 1 of employment.  This includes time off, healthcare, retirement, and more.  That is why as an Allstater, you&rsquo;ll enjoy a Total Rewards package that includes:
 </li>
 <li>
 Competitive pay with needed support for continuous development and career advancement.
 </li>
 <li>
 Flexibility in scheduling and a time off policy that helps support your work/life balance.
 </li>
 <li>
 Initial and ongoing training to get you proficient in your new role.
 </li>
 <li>
 Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life. Visit: www.allstategoodlife.com to learn more.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Active Listening, Communication, Critical Thinking, Customer Service, Empathy, Multitasking, Time Management, Working Independently
 
 
 
 Compensation
 
 
 
 Compensation offered for this role is $54,000 - $84,000 and is based on experience and qualifications.
 
 
 The candidate(s) offered this position will be required to submit to a background investigation.
 
 
 
 Joining our team isn&rsquo;t just a job &mdash; it&rsquo;s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger &ndash; a winning team making a meaningful impact.
 
 
 
 Allstate generally does not sponsor individuals for employment-based visas for this position.
 
 
 Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
 
 
 For jobs in San Francisco, please click &ldquo;here&rdquo; for information regarding the San Francisco Fair Chance Ordinance.
 
 
 For jobs in Los Angeles, please click &ldquo;here&rdquo; for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
 
 
 To view the &ldquo;EEO Know Your Rights&rdquo; poster click &ldquo;here&rdquo;. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
 
 
 To view the FMLA poster, click &ldquo;here&rdquo;. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
 
 
 It is the Company&rsquo;s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee&rsquo;s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.
 
 
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