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helpdesk and cafm coordinator

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residence lounge associate (arabic speaker) Jobs in Doha

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accommodation coordinator

Octagon International Qatar / GSO-Q

<p><b>Job Description: Equipment Coordinator &ndash; Oil &amp; Gas (Qatar)</b></p><p><b>Position Title: Equipment Coordinator</b></p><p><b>Department:</b> Operations / Construction / Projects<br/><b>Location:</b> Qatar<br/><b>Industry:</b> Oil &amp; Gas<br/><b>Reports To:</b> Preservation Manager / Construction Manager</p><p><b>Role Overview</b></p><p>The <b>Equipment Coordinator</b> will be responsible for overseeing the planning, tracking, and coordination of all equipment requirements for project operations. This role requires strong experience in equipment management within the Oil &amp; Gas/construction sector, excellent coordination skills, and the ability to work closely with project teams, logistics, and maintenance teams to ensure uninterrupted site operations.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate allocation, mobilization, and demobilization of project equipment and machinery.</li><li>Maintain updated records of all equipment, including availability, utilization, and condition status.</li><li>Ensure equipment complies with client specifications, safety standards, and certification requirements.</li><li>Liaise with vendors, workshops, and maintenance teams for repairs, servicing, and inspections.</li><li>Monitor equipment performance, fuel consumption, and operational efficiency.</li><li>Support project teams by identifying equipment needs and ensuring timely deployment.</li><li>Prepare and submit daily/weekly equipment reports, logs, and performance summaries.</li><li>Assist in equipment-related audits and inspections conducted by clients or internal teams.</li><li>Coordinate with logistics teams for transportation and site movement of heavy equipment.</li><li>Verify operator credentials, equipment documents, and ensure compliance with site requirements.</li></ul><p><b>Qualifications &amp; Skills</b></p><ul><li><b>Education:</b> Diploma or Bachelor&rsquo;s Degree in Mechanical Engineering, Industrial Engineering, or related field (preferred).</li><li><b>Experience:</b> Minimum <b>5&ndash;8 years</b> in equipment coordination, fleet management, or plant operations within the Oil &amp; Gas or construction sector (Qatar/GCC preferred).</li><li><b>Certifications:</b></li><li>Knowledge of equipment certification standards (TPI, QA/QC)</li><li>Basic HSE certifications (preferred)</li><li>Strong understanding of heavy equipment, lifting machinery, tools, and asset management systems.</li><li>Excellent coordination, planning, and reporting skills.</li><li>Attributes: Organized, proactive, detail-oriented, and capable of working in fast-paced project environments.</li></ul><p><b>Benefits</b></p><ul><li>Attractive salary package</li><li>Accommodation, transportation, and allowances as per company policy</li><li>Health and safety insurance</li></ul><p><b>How to Apply</b></p><p>Interested candidates are invited to apply here or send their updated CVs to:<br/><b>recruitment@gso.qa</b></p><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you available immediately ?</li></ul><p>Location:</p><ul><li>Doha (Required)</li></ul>

Equipment Coordinator

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>2600003H
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-02</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>Coordinator - Facilities should perform daily administrative work to support Facilities Department requirements and ensure the office functions smoothly.</p><p>
Main duties include:</p><ul><li>
Receive and review all Facilities department invoices and delivery notes, ensuring verification and updating of the invoice tracker.</li><li>
Receive Facilities requests and ensure timely updates to the Facilities request tracker.</li><li>
Prepare and maintain technical drawings using software such as AutoCAD.</li><li>
Coordinate with user departments to collect service confirmations, fuel consumption data, and other required information.</li><li>
Monitor and maintain the Facilities work tracker to ensure updated and accurate records.</li><li>
Prepare overtime requests, overtime pre‑approval forms, and departmental employee timesheets, and verify drivers&rsquo; vehicle logbooks for applicable overtime or days in lieu.</li><li>
Perform asset tagging and maintain accurate records of all departmental assets.</li><li>
Prepare internal memorandums, letters, and application forms (both online and offline), and maintain proper records.</li><li>
Raise purchase requests and prepare petty cash requests as required.</li><li>
Maintain housing records, vehicle fleet records, staff training documentation, and any additional Facilities-related records as directed by the Head of Department.</li><li>
Maintain up‑to‑date records of Airport Passes, AVOPs, and related access credentials.</li><li>
Coordinate with the Security Department to obtain NOCs and access approvals for airside permits and other passes for Facilities department employees, company vehicles and subcontractor staff.</li><li>
Responsible for maintaining comprehensive contract records and ensuring continuous tracking of contract validity and expiration.</li><li>
Responsible for preparing, maintaining, and updating all Facilities forms, reports, and any additional documentation required by the department.</li><li>
Prepare and update signage board templates for offices, parking areas, and company vehicle logos.</li><li>
Responsible for maintaining comprehensive housing records, overseeing inventory control, and managing Check‑In and Check‑Out procedures.</li><li>
Responsible for inspecting and preparing crew accommodation apartments for move‑in and move‑out, conducting inventory checks, coordinating with staff for form collection and signatures, and act as the primary contact for maintenance issues.</li><li>
Manage and maintain stock levels for the Crew Accommodation store.</li><li>
Responsible for attending induction sessions for new joiners on behalf of the Facilities Department.</li><li>
Responsible for arranging and securing the necessary permits for the movement of assets within the airside area.</li><li>
Responsible for preparing Asset Disposal Forms and liaising with the appropriate departments to ensure timely follow‑up.</li><li>
Responsible for maintaining comprehensive documentation of contract staff details.</li><li>
Ensure all Facilities Job Descriptions are current, accurate, and properly documented.</li><li>
Responsible for all secretarial and administrative functions within the department.</li><li>
Ensure proper control and replenishment of stationery stock.</li><li>
Manage and maintain beverage stock, including tea, coffee, and related supplies.</li><li>
Manage and track spare parts inventory for Facilities department.</li><li>
Manage and monitor utility meters and perform monthly inspections.</li><li>
Responsible for ensuring accuracy and completeness of Facilities master data.<br>
</li></ul>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>Qualification &amp; Experience:</b></p><ul><li>
Diploma or degree in Engineering/Facilities Management/Business Administration.</li><li><p>
Two (2) years work experience in Facilities Management, preferably in Airport.</p></li></ul><br>
<p></p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=2600003H</div></div></div></div></div></div></div></div><div></div>

Coordinator-Facilities

AL JAZEERA MEDICAL CENTER

<p>Insurance Coordinator - Job Description</p><p>We are seeking a detail-oriented and experienced <b>Insurance Coordinator</b> to join our team in Qatar. The successful candidate will be responsible for managing all aspects of medical insurance processing, ensuring seamless coordination between healthcare providers and insurance companies.</p><p>Key Roles and Responsibilities</p><ul><li><b>Claim Management:</b> Efficiently process and submit medical insurance claims, ensuring all documentation is accurate and compliant with insurance policies.</li><li><b>Pre-authorization:</b> Coordinate and obtain necessary prior approvals for medical procedures and treatments from various insurance providers.</li><li><b>Verification:</b> Verify patient insurance eligibility and coverage details before appointments or procedures.</li><li><b>Reconciliation:</b> Monitor and follow up on outstanding claims, managing rejections and resubmissions to minimize financial discrepancies.</li><li><b>Liaison:</b> Act as the primary point of contact between the medical facility, patients, and insurance companies to resolve queries and disputes.</li><li><b>Documentation:</b> Maintain updated records of insurance contracts, price lists, and policy changes.</li><li><b>Reporting:</b> Prepare periodic reports on claim status, approval rates, and insurance-related financial data.</li></ul><p>Qualifications and Requirements</p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, or a related field.</li><li><b>Experience:</b> Minimum of 2&ndash;3 years of proven experience as an Insurance Coordinator specifically within the <b>Qatar healthcare market</b>.</li><li><b>Technical Skills:</b> Deep familiarity with major insurance portals in Qatar (e.g., QLM, Alkoot, MetLife, AXA, etc.) and Health Information Systems (HIS).</li><li><b>Regulatory Knowledge:</b> Strong understanding of Qatar&rsquo;s healthcare regulations and insurance laws.</li><li><b>Communication:</b> Excellent verbal and written communication skills in English (Arabic is a significant advantage).</li><li><b>Attention to Detail:</b> High level of accuracy in data entry and claim processing to avoid technical rejections.</li><li><b>Professionalism:</b> Ability to handle sensitive patient information with strict confidentiality.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>How many years of experience do you have specifically as an Insurance Coordinator within a healthcare facility in Qatar?</li><li>Are you familiar with the MOPH (Ministry of Public Health) circulars regarding medical coding and insurance billing in Qatar?</li><li>Which of the following insurance portals have you managed directly? (Select all that apply: QLM, Al Koot, MetLife, AXA/GIG, Others: <i>__</i><i>__</i>)</li><li>Do you have experience with ICD-10 or CPT coding for claim submissions? If yes, please specify your level of proficiency.</li><li>This role requires constant coordination with doctors and insurance providers. On a scale of 1&ndash;10, how would you rate your English communication skills for professional appeals?</li></ul>

Insurance Coordinator

COMO Facilities Management Services

<p><b>QA/QC COORDINATOR</b></p><p>Role:</p><p>a) Support Soft Service Manager in day-to-day activities and provide technical</p><p>support.</p><p>b) Skills: Management, people management, organizational, communication (spoken and</p><p>written), relationship building, customer and client management, workload</p><p>management, technical knowledge of soft services, problem-solving, decision-making.</p><p>c) Proficient in Microsoft Office suite.</p><p>Job Types: Full-time, Permanent</p><p>Pay: QAR4,000.00 - QAR4,300.00 per month</p><p>Work Location: In person</p>

QA/QC COORDINATOR

SFAI Qatar

<ul><li>Administer and manage the Permit to Work (PTW) system for daily work activities.</li><li>Review and verify all permit applications in line with safety procedures and project requirements.</li><li>Coordinate with Operations, Construction, and HSE departments for permit approvals.</li><li>Conduct site checks to ensure compliance with permit conditions and safety protocols.</li><li>Maintain accurate permit records and ensure timely permit closure.</li><li>Participate in toolbox talks, safety meetings, and relevant risk assessments.</li><li>Support audits, inspections, and incident investigations when required.</li><li>Communicate proactively with supervisors and contractors regarding PTW processes.</li></ul><p><b>Requirements</b></p><ul><li>Minimum <b>2&ndash;3 years</b> of experience in Permit to Work coordination within construction, marine, port, or industrial projects.</li><li>Prior experience working with <b>Qatar Energy PTW systems</b> is a strong advantage.</li><li>Permit to Work System Training (RAP Net &ndash; Qatar Energy)</li><li>Hot Work Safety Training</li><li>Working at Height Training</li><li>TBOSIET (Basic Offshore Safety) Certificate.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR6,000.00 - QAR8,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have Bachelor&rsquo;s degree in engineering, Safety, or a related technical field?</li></ul><p>Experience:</p><ul><li>Permit to Work coordinator: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul><p>License/Certification:</p><ul><li>QID (Preferred)</li></ul>

Permit Coordinator

Acciona Facility Middle East

<p>Job Summary<br/>We are seeking a detail-oriented and proactive Helpdesk and CAFM Coordinator (Arabic Speaker) to join our team. The ideal candidate will be responsible for managing and updating the Computer-Aided Facility Management (CAFM) system, ensuring accurate data entry, work order tracking, and effective coordination between maintenance teams and clients. Fluency in Arabic and English is required.</p><p>Key Responsibilities<br/>&middot; Operate and maintain the CAFM system on a daily basis<br/>&middot; Log, assign, and track work orders and service requests<br/>&middot; Ensure accurate data entry of assets, PPM schedules, and maintenance records<br/>&middot; Generate reports related to maintenance activities and system performance<br/>&middot; Coordinate with maintenance teams, supervisors, and clients<br/>&middot; Monitor SLA compliance and update job status accordingly<br/>&middot; Maintain proper documentation and system records<br/>&middot; Provide administrative support to the facilities management team</p><p>Requirements<br/>&middot; Proven experience working with CAFM systems<br/>&middot; Minimum 2 years of experience in facilities management or related field<br/>&middot; <b>Fluent in Arabic (spoken and written) and good command of English - Must</b><br/>&middot; Strong computer skills (MS Office, especially Excel)<br/>&middot; Good communication and coordination skills<br/>&middot; Ability to handle multiple tasks and meet deadlines</p><p>Job Type: Full-time</p><p>Pay: From QAR1.00 per month</p>

Helpdesk and CAFM Coordinator

Sprinklr

<div><div>Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale &mdash; across every customer touchpoint.</div><div></div><div>
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr&rsquo;s unified platform provides powerful solutions for every customer-facing team &mdash; spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management &mdash; enabling enterprises to unify data, break down silos, and act on real-time insights.</div><div></div><div>
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.</div><div></div><h2 class="jobSectionHeader"><b>
Job Description</b></h2><div></div><div><b>
Role Overview</b></div><div>
The Customer Success Manager owns the success and technical strategy for Sprinklr&rsquo;s most strategic service and contact center customers in the Middle East. This individual contributor role blends executive-level advisory with hands-on technical leadership to drive adoption, measurable business outcomes, and long-term retention. You will guide the transformation from legacy operations to modern, AI-enabled workflows, ensuring Sprinklr&rsquo;s platform delivers maximum value. This is a customer-centric role focused on service delivery and success&mdash;not sales.</div><div></div><div><b>
Key Responsibilities</b></div><ul><li><div>
Serve as an executive sponsor for key accounts, building trusted relationships with senior stakeholders.</div></li><li><div>
Facilitate quarterly business reviews (QBRs) to showcase ROI, adoption progress, and strategic recommendations.</div></li><li><div>
Act as the primary success partner for enterprise service/CX accounts; lead QBRs and success planning.</div></li><li><div>
Align Sprinklr Care solutions (Case Management, Smart Responses, Bot Framework, Agent Assist) with customer goals (AHT, CSAT, FCR, deflection).</div></li><li><div>
Map legacy contact center processes to modern workflows; oversee architecture audits and optimization.</div></li><li><div>
Deliver enablement programs, playbooks, and ROI dashboards; monitor adoption and health metrics.</div></li><li><div>
Manage technical escalations, mitigate risks, and influence the product roadmap based on customer feedback.</div></li><li><div>
Coordinate complex programs (voice rollout, CRM integrations, compliance) across IT, business teams, and vendors.</div></li></ul><div><b>
Qualifications</b></div><ul><li><div>
Bachelor&rsquo;s degree (MBA preferred); 8+ years in Customer Success, CCaaS, or CX consulting.</div></li><li><div>
Deep knowledge of contact center operations, metrics, and change management.</div></li><li><div>
Experience with major service platforms (Salesforce Service Cloud, NICE, Genesys, Zendesk).</div></li><li><div>
Strong technical acumen, program management skills, and regional experience; Arabic is Mandatory,</div></li></ul><div></div><div><b>
We focus on our mission</b>: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data &mdash; helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:</div><ul><li><div>
Lead a new category of enterprise software that we call Unified-CXM.</div></li></ul><ul><li><div>
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.</div></li><li><div>
Create a culture of customer obsession, with trust, teamwork, and accountability.</div></li></ul><div></div><div><b>
We believe in our product</b>: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything &mdash; and everyone &mdash; can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world&rsquo;s leading enterprise brands.</div><div></div><div><b><br>
We invest in our people</b>: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off &ndash; it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.</div><div></div><div>
To learn more about employee benefits by region, <div>click here</div>.</div><div></div><div>
To learn more about all-things-Sprinklr, visit our candidate resource hub <div>here</div>.</div><div></div><div><b>
EEO - Our philosophy</b>: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we&rsquo;re more innovative, creative, and successful.</div><div></div><div>
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.</div><div></div><div><br>
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.</div><div></div><div><b>
Warning about Recruiting Scams: </b>Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <div>review</div> the Federal Trade Commission's advice to avoid these types of scams.</div><div></div><div>
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.</div></div><div></div>

Customer Success Manager

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