sales manager

business development manager Jobs in Riyadh

business development manager

account management specialist Jobs in Riyadh

account management specialist

contract manager

logistics coordinator

accommodation leasing manager 009 cdu4

Qiddiya Investment Company

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, a disciplined leasing and occupancy function is essential to ensure a strong resident experience, stable revenue performance, and efficient utilization of the asset base. 
The Accommodation Leasing Manager (Staff Accommodation) is responsible for end-to-end leasing performance across the Staff Accommodation portfolio, spanning leasing readiness, demand planning, contracting, and post‑leasing asset optimization. The role acts as the client-side owner for leasing governance and occupancy performance, ensuring that units are marketed/allocated effectively, contracts are compliant, and residents are supported through a consistent, service-led leasing journey. 
With a strong focus on occupancy, revenue, retention, and utilisation, the role continuously monitors demand and vacancy, develops pricing and allocation recommendations (where applicable), and drives upselling and value‑added services (e.g., room upgrades, parking, F&amp;B/retail packages, housekeeping/laundry add‑ons) in coordination with operating partners. The Accommodation Leasing Manager provides structured reporting on leasing pipeline, occupancy, arrears/collections status (where in scope), and unit status readiness, and leads corrective actions to protect revenue and resident satisfaction.
Working closely with HR and occupying entities, Property/Asset Management, the FM operator, and specialist service providers, the role ensures leasing policies and processes are standardised, unit readiness is aligned to move-in plans, and post‑leasing controls (inspections, handback, deposits, damage recovery, and vacancy turnaround) are consistently executed. The role also supports portfolio planning through insights on demand trends, resident feedback, and operational constraints to enable scalable growth across future phases.
Key Responsibilities
1. Leasing Strategy, Readiness &amp; Demand Planning<ul><li>
Develop and maintain the Staff Accommodation leasing strategy and operating model, aligned with workforce plans, project phasing, and asset objectives.</li><li><ul><li>
Leasing policies, SOPs, and governance (eligibility rules, allocation principles, approvals, and exceptions)</li><li>
Product mix definition (unit/room types), standards, inclusions, and any chargeable add‑ons</li><li>
Pricing / charge-back recommendations and leasing packages (where applicable), aligned with Finance and stakeholder requirements</li><li>
Leasing systems and reporting setup (availability, pipeline, unit status, renewals, and revenue/occupancy dashboards)</li></ul></li><li>
Build and maintain demand forecasts and leasing plans by phase, property, and unit type; translate forecasts into move‑in schedules and unit readiness requirements.</li><li>
Partner with HR/occupying entities and internal stakeholders to confirm headcount plans, allocation priorities, and exception handling to support operational continuity.</li></ul>
2. Leasing Execution, Contracting &amp; Move‑in Coordination<ul><li>
Manage the leasing pipeline end-to-end (enquiries/requests, eligibility validation, allocation, reservation, contracting, and move‑in).</li><li>
Coordinate and oversee leasing closure and onboarding, including:</li><li><ul><li>
Preparation and administration of lease / licence agreements and associated addenda (aligned with Legal-approved templates)</li><li>
Collection/confirmation of required documentation (IDs, approvals, employer letters), deposits/fees (where applicable), and resident handbook acknowledgement</li><li>
Move‑in scheduling, keys/access issuance, inventory checks, and condition reports in coordination with FM/operations</li></ul></li><li>
Maintain complete and accurate leasing records and reporting packs, including:</li><li><ul><li>
Lease register, resident profiles, and allocation approvals</li><li>
Unit readiness and condition reports (pre‑move‑in and move‑out) and inventory checklists</li><li>
Handover packs (keys/access logs, resident handbook, community rules, and service request channels)</li><li>
Compliance documentation and audit trail (exception approvals, data privacy, and relevant regulatory requirements)</li></ul></li></ul>
3. Occupancy, Revenue &amp; Portfolio Performance Management (Post‑Leasing)<ul><li>
Own and report portfolio occupancy performance (physical and economic), leasing velocity, renewals, and churn by asset/cluster and unit type; develop corrective actions to achieve targets.</li><li>
Establish and run the leasing performance cadence, including:</li><li><ul><li>
Daily/weekly occupancy, availability, and pipeline dashboards (move‑ins, move‑outs, renewals, and upcoming expiries)</li><li>
Monthly performance reviews with stakeholders (occupancy, revenue, resident issues affecting retention, and actions/owners)</li><li>
Vacancy and revenue forecasting, including scenario planning for ramp-up/ramp-down of workforce demand</li><li>
Upselling and optimisation initiatives (upgrades, add‑on services, packaging) to enhance resident value and improve yield</li></ul></li><li>
Manage vacancy proactively by driving unit turnaround SLAs (inspection, maintenance, cleaning, and readiness sign‑off) and ensuring availability data is accurate in the leasing system.</li><li>
Coordinate with Finance on billing/charge-back, collections, and arrears reporting (where applicable), ensuring timely issue resolution and escalation for non‑payment or disputes.</li><li>
Drive retention by partnering with operations to address recurring resident pain points, manage renewal offers (where applicable), and execute structured resident communications for policy changes and service updates.</li></ul>
4. Renewals, Handbacks, Inspections &amp; Vacancy Turnaround<ul><li>
Manage renewals and lease expiries through forward planning, timely notifications, and coordination with occupying entities to confirm extensions, transfers, or exits.</li><li>
Lead the move‑out and handback process, including:</li><li><ul><li>
Move‑out notices, scheduling, and resident communications</li><li>
Move‑out inspections, inventory reconciliation, and condition assessment against the move‑in report</li><li>
Deposit/damage assessment and recovery process (where applicable) in coordination with Finance and Legal</li></ul></li><li>
Manage vacancy turnaround end-to-end, ensuring repairs, deep cleaning, pest control (if required), and re‑certification are completed within agreed SLAs to minimise lost days.</li><li>
Maintain strong controls to prevent unauthorised occupancy, manage room moves/transfers, and ensure accurate resident-to-unit mapping for safety, security, and reporting.</li></ul>
5. Resident Experience, Service Recovery &amp; Leasing Support<ul><li>
Ensure a consistent, resident-centric leasing journey by defining service standards, communications templates, and response expectations with the operator and service teams.</li><li>
Oversee resident issue escalation impacting leasing, occupancy, or retention, ensuring:</li><li><ul><li>
Issues are logged, categorised, and routed to the correct owner (FM, security, housekeeping, F&amp;B/retail, etc.)</li><li>
Service recovery actions are coordinated and tracked to closure within agreed timelines</li><li>
Recurring issues are analysed for root cause and addressed through operational improvements to protect satisfaction and renewals</li></ul></li><li>
Support community management requirements by coordinating communications on house rules, conduct, safety, and operational updates; ensure resident acknowledgement where required.</li><li>
Provide leasing support to internal stakeholders (HR/occupying entities) by advising on unit options, move plans, and accommodation standards, ensuring transparent service levels and timelines.</li></ul>
6. Leasing Systems, Data Governance &amp; Reporting<ul><li>
Own the leasing data model and reporting approach, including:</li><li><ul><li>
Single source of truth for availability, occupancy, resident/unit mapping, and pipeline stages</li><li>
Standard KPI definitions and dashboards (occupancy, vacancy loss days, leasing velocity, renewals, churn, upsell, and satisfaction proxies)</li><li>
Data quality controls (audit trails, exception logs, and reconciliation with HR/Finance records where applicable)</li><li>
Integration requirements between leasing systems and operations platforms (CAFM/CMMS) for unit status, work orders, and readiness sign‑offs</li></ul></li><li>
Produce regular management reports and insights for leadership, supporting budget planning, demand forecasting, and continuous improvement initiatives.</li></ul>
7. Stakeholder Management, Operator Oversight &amp; Compliance<ul><li>
Act as the primary leasing point of contact for HR/occupying entities, aligning accommodation requirements, move schedules, and service levels.</li><li>
Partner with the FM/operator teams to ensure unit standards and readiness, resident onboarding, and vacancy turnaround SLAs are delivered consistently.</li><li>
Ensure leasing activities adhere to approved policies, contract templates, privacy requirements, and any applicable regulatory obligations; support audits and compliance checks.</li><li>
Coordinate with Legal, Finance, and Security on dispute management, exceptions, and incident-driven relocations, ensuring clear approvals and documentation.</li></ul>
8. KPIs, SLAs &amp; Continuous Improvement<ul><li>
Define, monitor, and report KPIs and SLAs for the leasing function and related operator services, including:</li><li><ul><li>
Occupancy (physical/economic), vacancy loss days, and leasing velocity</li><li>
Renewals, churn, and move‑out processing cycle time</li><li>
Unit turnaround SLA compliance (inspection, maintenance, cleaning, and readiness sign‑off)</li></ul></li><li>
Implement continuous improvement initiatives to simplify the leasing journey, strengthen controls, improve reporting accuracy, and enhance resident experience and revenue outcomes.</li><li><ul><li>
Support periodic policy, pricing/package, and process reviews based on performance trends and stakeholder feedback.</li><li>
Maintain documented SOPs and train relevant stakeholders/operator teams on leasing workflows and controls.</li><li>
Identify leasing-related risks (demand volatility, operational constraints, policy gaps) and propose mitigations to protect occupancy and revenue.</li></ul></li><li>
Use CAFM data to support decision‑making, audits, and performance reviews.</li></ul>
9. Financial Controls &amp; Performance Governance<ul><li>
Support budget planning and revenue assumptions for Staff Accommodation by providing leasing and occupancy inputs, vacancy risk analysis, and demand scenarios.</li><li><ul><li>
Ensure accurate billing/charge-back inputs and timely reconciliation between leasing records and Finance systems (where applicable)</li><li>
Monitor arrears trends and coordinate escalation paths for non‑payment/disputes (where applicable)</li><li>
Track revenue leakage drivers (vacancy loss days, delayed turnarounds, data errors) and drive corrective actions with owners</li><li>
Report on portfolio performance and recommend optimisation actions (unit mix, upgrade paths, add‑on services) to improve yield</li></ul></li><li>
Review operator/service partner performance impacting leasing outcomes and agree corrective action plans where required.</li><li>
Support continuous improvement through benchmarking of occupancy, turnaround SLAs, and resident experience metrics across comparable assets.</li></ul>
10. Leasing Team/Operator Mobilisation &amp; Training<ul><li>
Support mobilisation of the leasing function and operator leasing teams (if outsourced), ensuring roles, workflows, and tools are in place for day‑one operations.</li><li>
Ensure teams are familiar with:</li><li><ul><li>
Leasing policies, allocation rules, approval workflows, and service standards</li><li>
Leasing systems usage, reporting expectations, and data quality controls</li><li>
Move‑in/move‑out processes, inspections, handback, and vacancy turnaround coordination with operations</li></ul></li><li>
Establish SOPs, templates, and controls for leasing documentation, approvals, and recordkeeping to ensure consistency and compliance.</li></ul>
11. Escalations, Relocations &amp; Incident-Driven Leasing Actions<ul><li>
Establish escalation playbooks for leasing-critical scenarios, including:</li><li><ul><li>
Emergency relocations (unit unavailability, safety incidents, or urgent maintenance)</li><li>
Policy breaches, unauthorised occupancy, and conduct escalations requiring action with Security/HR</li><li>
High-impact service failures affecting resident safety or mass occupancy, requiring coordinated communication and contingency planning</li><li>
Disputes and complaints requiring formal investigation, documentation, and resolution support</li></ul></li><li>
Ensure roles, responsibilities, communications, and approvals are clearly defined for incident-driven leasing decisions (relocations, contract amendments, or temporary accommodations).</li><li>
Lead post‑incident reviews for leasing impacts (vacancy loss days, relocations, resident complaints) and drive preventative actions with stakeholders.</li></ul>
12. Day-to-day Leasing Operations &amp; Continuous Improvement<ul><li>
Support leadership in maintaining stable, transparent, and efficient leasing operations, balancing stakeholder requirements with resident experience and operational constraints.</li><li>
Identify opportunities to improve occupancy outcomes and resident satisfaction through process optimisation, improved communications, and better coordination with operations and service providers.</li><li>
Ensure leasing strategy, systems, and controls remain scalable for future phases and expanding unit counts, supporting a professional, auditable leasing function.</li></ul> 
Requirements 
Qualifications &amp; Competencies
Master&rsquo;s/ bachelor&rsquo;s degree in business management/ real estate/, or relevant experience
Demonstrated experience in pre-opening / early‑phase leasing operations / transition for large residential, hospitality, mixed-use, campus, or workforce accommodation assets.
High level of communication, coordination, and reporting capability.
GCC / Saudi experience and working knowledge of local compliance frameworks is a strong advantage.
Professional Certifications
Real estate or property management certifications (e.g., RICS, IRPM, or equivalent) &ndash; desirable.
Leasing, tenancy, or compliance‑related training (e.g., landlord&ndash;tenant regulations, HSE basics) &ndash; desirable.
Project coordination credentials (e.g., PMP/Prince2) &ndash; advantageous for mobilization and unit readiness.
Sustainability/energy awareness (e.g., LEED GA or basic sustainability training) &ndash; advantageous.
(Certifications are preferred but not mandatory and may be substituted by relevant experience.)
Years of Experience
8+ years of experience
Application closes on 30 April 2026</div>

Accommodation Leasing Manager - 009 - CDU4

Al-Futtaim

<div>Job Requisition ID: 176990
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role : 


As Partners Relationship Manager your primary responsibilities will include work closely with Al-Futtaim Finance &amp; Partners Teams to ensure proper reconciliation of financial accounts.Support marketing team to maintain and develop corporate image and reputation, whilst protecting and developing the company's brands via suitable PR activities and own presentation. 


What you will do : 

<ul><li>Manage a portfolio of key accounts and corporates to ensure customer retention and maximise output from key account portfolio. Build awareness of Al-Futtaim products (financial services, rental, leasing, Auto, Truck/Bus &amp; Industrial Equipment within local corporate community</li><li>Support the Head of Department in sales strategies, targets and sales performance so that profitability, growth and revenue targets are met or exceeded for corporate customers</li><li>Build strong and effective account management relationships with all customers</li><li>Develop customer relationships to enhance profit levels and penetration of services</li><li>Develop accounts and cross sell other Al-Futtaim, Financial Services, Auto and Industrial Equipment products</li><li>Plan and implement customer retention and relationship development</li><li>Contribute to formulation of policy and strategy within the sales and marketing function</li><li>Maintain administration and relevant reporting and planning systems as required by the Line Manager on a periodic basis. Support achievement of all sales revenue and profit targets for lease and rental products</li></ul> 


Required Skills to be successful : 

<ul><li>Evidence of proven prospect database development and sales achievements</li><li>Excellent relationship skills</li><li>Business to Business consultative sales skills</li><li>Previous exposure to high profile or blue chip organisations</li><li>Evidence of sales through multi-level decision makers
</li><li>Planning, organising and ability to balance multiple demands</li><li>Team player with evidence of building cross business support</li><li>Target oriented and driven to exceed demanding challenges</li><li>Market awareness and understanding of the challenges of customers and competitors</li></ul> 


What equips you for the role: 

<ul><li>Strong English communication skills; reading, writing and speaking</li><li>Preferably educated to degree or equivalent level</li><li>Arabic communication skills a definite advantage</li><li>Sales and Business Development background</li><li>Good applied knowledge MS Office</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Partners Relations Manager

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s largest and most diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in housing Qiddiya&rsquo;s workforce and includes associated retail, leisure, and F&amp;B amenities. With the portfolio projected to scale to approximately 13,000 residential units by 2030, robust financial leadership is essential to ensure long‑term asset value, operational efficiency, and financial sustainability.
The Finance Sr. Manager &ndash; Property Management (Staff Accommodation) will serve as the senior financial leader accountable for the full financial lifecycle of the staff accommodation portfolio. The role provides strategic financial direction, oversees financial operations, ensures governance and controls, optimizes cost structures, leads budgeting and forecasting, and supports long‑term asset stewardship. The position partners closely with Property Management, FM, Community Management, AM, Procurement, and Development teams to ensure financially sound operational models, service delivery frameworks, and commercial strategies.
The Finance Sr. Manager will play a pivotal role during the readiness and transition of staff accommodation assets launching in 2026&ndash;2027. The immediate mandate is to design and implement the financial infrastructure required for operational go‑live&mdash;establishing budgets, cost baselines, financial controls, pricing strategies, service charge models, vendor commercial terms, and performance measurement frameworks. The role will ensure financial readiness of PM, FM, community, and occupancy operations, and support the implementation of digital financial systems and reporting dashboards.
As assets move into operational phases, the Finance Sr. Manager will drive financial stabilization and performance optimization across early phases. This includes strengthening cost efficiency, monitoring financial KPIs, improving vendor commercial performance, embedding governance and compliance, and ensuring transparency on spend, commitments, risks, and financial outcomes. The position will support revenue optimization opportunities, financial risk management, sustainability-led cost savings, and multi‑year asset value enhancement.
The Finance Sr. Manager will ensure the staff accommodation portfolio operates on a financially sustainable foundation, maximizing asset value, improving margin performance, ensuring regulatory and policy compliance, overseeing audits and financial controls, and enabling scalable financial planning as the portfolio grows significantly toward 2030 and beyond.
Key Responsibilities
Strategic Financial Leadership<ul><li>
Lead the end‑to‑end financial strategy for the Staff Accommodation portfolio, ensuring financial sustainability, scalability, and long‑term asset value creation.</li><li>
Develop multi‑year financial plans aligned with portfolio expansion to ~13,000 units by 2030.</li><li>
Establish financial frameworks supporting PM, FM, community management, security, catering, and occupancy operations.</li><li>
Develop and oversee service charge models, cost‑recovery mechanisms, pricing structures, and resident billing strategies.</li><li>
Provide financial input into operating model design, operator selection, and commercial negotiations.</li></ul>
Financial Operations &amp; Governance<ul><li>
Build and lead the financial operating infrastructure for new assets launching in 2026&ndash;2027, including budgeting, cost baselines, procurement financial reviews, and contract commercial governance.</li><li>
Implement strong financial governance, internal controls, approval workflows, and spend‑management protocols.</li><li>
Partner with Property Management, FM, AM, and Procurement to ensure commercial terms, KPIs, and SLAs drive cost efficiency and vendor performance.</li><li>
Oversee financial aspects of operator contracts, including risk sharing, performance penalties/rewards, and OPEX/CAPEX alignment.</li></ul>
Budgeting, Forecasting &amp; Cost Management<ul><li>
Lead annual budgeting, OPEX/CAPEX planning, monthly reforecasting, and long‑range planning for the full portfolio.</li><li>
Validate cost assumptions and financial implications of service delivery models (FM, community, security, catering, mobility, cleaning, helpdesk, etc.).</li><li>
Drive cost optimization initiatives across utilities, FM spend, staffing, maintenance, and service contracts.</li><li>
Ensure accurate financial modelling for phased openings, occupancy ramps, and stabilization periods.</li></ul>
Commercial &amp; Vendor Oversight<ul><li>
Evaluate and approve commercial terms for all PM/FM/community/catering/security vendors.</li><li>
Ensure pricing proposals, cost schedules, variations, and change requests are financially validated and aligned with budget.</li><li>
Lead commercial due diligence during operator procurement and contract renewals.</li><li>
Monitor vendor performance against financial KPIs, compliance, and cost efficiency metrics.</li></ul>
Asset Value &amp; Performance Optimization<ul><li>
Drive financial levers that enhance asset profitability, lifecycle value, and operational efficiency.</li><li>
Evaluate ROI on FM strategies, sustainability initiatives, digital platforms, and cost-saving programs.</li><li>
Support lifecycle asset management plans, including reserve fund modelling, maintenance planning, and replacement strategies.</li><li>
Lead financial risk management&mdash;identifying cost, budget, contract, and performance risks with clear mitigation plans.</li></ul>
Digital &amp; Process Enablement<ul><li>
Lead implementation of financial systems, dashboards, and reporting tools supporting digital PM operations.</li><li>
Ensure integration of ERP, CAFM/CMMS, resident billing, meal management, and access control systems into financial workflows.</li><li>
Drive automation, analytics, and data‑driven decision making throughout the property management ecosystem.</li></ul>
Financial Reporting, Controls &amp; Compliance
Financial Reporting<ul><li>
Oversee monthly, quarterly, and annual financial reporting for the staff accommodation portfolio, including:
</li><li><ul><li><ul><li>OPEX performance</li><li>
CAPEX and lifecycle spending</li><li>
Budget vs. actual variances</li><li>
Forecast accuracy and portfolio financial health</li><li>
Occupancy‑linked revenue/cost performance</li></ul></li></ul></li><li>
Prepare executive‑level financial dashboards and presentations for senior leadership, Development Committee, and Board.</li><li>
Ensure transparent reporting on commitments, accruals, risks, and vendor financial compliance.</li></ul>
Controls &amp; Compliance<ul><li>
Establish and enforce financial controls aligned with corporate governance requirements.</li><li>
Ensure compliance with internal audit, external audit, and regulatory financial obligations.</li><li>
Maintain contract compliance for all operator/vendor agreements, including adherence to commercial terms and performance metrics.</li><li>
Ensure accurate and compliant processing of service charges, resident billing, refunds, credits, and financial records.</li><li>
Oversee financial risk management including exposure mapping, financial mitigations, and contingency planning.</li><li>
Ensure all financial practices comply with Saudi laws, regulatory frameworks, Qiddiya policies, and internal accounting standards.</li></ul>
Procurement &amp; Contract Compliance<ul><li>
Validate financial governance for all procurements linked to property management and operations.</li><li>
Ensure RFPs include accurate cost baselines, financial evaluation criteria, and life‑cycle cost considerations.</li><li>
Perform financial due diligence for vendor qualifications, financial stability, and contractual exposure.</li><li>
Approve commercial terms, variations, claims, and disputes based on financial merit and contract governance.</li></ul>
Audit &amp; Assurance<ul><li>
Lead financial audits for the staff accommodation portfolio and ensure timely closure of audit findings.</li><li>
Perform regular financial health checks for vendor contracts, budget performance, and compliance gaps.</li><li>
Develop corrective actions to strengthen financial discipline and governance.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Finance, Accounting, Real Estate, or a related field; MBA or relevant professional certification is preferred.</li><li>
Minimum 8-10 years of progressive finance experience, with significant exposure to property management or real estate finance.</li><li>
Strong expertise in financial modeling, budgeting, and reporting.</li><li>
Excellent analytical, communication, and leadership skills.</li><li>
Proven ability to work collaboratively with cross-functional teams.</li><li>
Experience with property management systems and relevant financial software is an advantage.</li><li>
Knowledge of relevant regulatory and compliance standards.</li></ul> 

Benefits 
Offering a comprehensive compensation and benefits package.</div>

Finance Senior Manager - Property Management Staff Accommodation - 002 - CDU3

<div>Overview:
As part of Qiddiya City&rsquo;s development, Qiddiya Investment Company (QIC) is delivering a large and diverse portfolio of world‑class assets across residential communities, hospitality, retail, entertainment, sports, culture, education, medical, and staff accommodation. These assets will operate within integrated mixed‑use environments designed to support the needs of Qiddiya&rsquo;s workforce and the wider destination ecosystem. The Staff Accommodation portfolio supports the housing needs of employees across theme parks, hotels, Qiddiya entities, and affiliated operating companies, and incorporates associated retail, leisure, entertainment, and food &amp; beverage facilities. The portfolio is expected to grow significantly over the next five years, reaching approximately 13,000 residential units by 2030, requiring a strong focus on scalability, efficiency, cost control, sustainability, and long‑term asset value.
The General Manager &ndash; Property Management (Staff Accommodation) will serve as the senior leader accountable for the full property management lifecycle of QIC&rsquo;s staff accommodation portfolio, providing strategic direction and operational leadership across all aspects of operations, resident lifecycle management, service delivery, governance, financial performance, and long‑term asset stewardship.
The immediate priority is to lead the successful readiness and transition of accommodation assets launching in 2026&ndash;2027, ensuring they are fully operational, digitally enabled, and resident‑ready through the establishment of operating models, service standards, developing and implementing robust PM, community and occupancy strategies, FM and maintenance frameworks, and vendor oversight structures. The position is responsible for setting up operational infrastructure, implementing technology systems, finalizing service agreements, and creating frameworks that ensure long-term operational efficiency, compliance, and superior resident experience. The role will drive operational stabilization and performance optimization across early phases by enhancing service quality, cost efficiency, resident experience, digital adoption, and vendor performance while embedding consistent governance and standardized operating procedures.
Once operational, the General Manager will drive the asset through its stabilization and maturity journey, focusing on revenue &amp; asset value maximization, service excellence, resident experience, financial performance, operational and cost efficiency. The role ensures the property operates safely, sustainably, and in full alignment with organizational standards and local regulations.
Key Responsibilities:<ul><li>
Lead Full Asset Lifecycle Operations 
Oversee and optimize all stages of the staff accommodation portfolio&mdash;from pre‑opening setup, operational launch, and stabilization through to long-term maturity&mdash;ensuring assets meet operational readiness, regulatory compliance, and strategic performance targets.</li><li>
Establish Pre‑Opening Operating Models &amp; Infrastructure 
Define and implement operating models, governance frameworks, service standards, FM strategies, digital systems, SOPs, and vendor structures required for the successful launch of new accommodation assets.</li><li>
Drive Digital Enablement &amp; Smart Community Solutions 
Deploy technology platforms supporting occupancy management, resident services, FM, safety, sustainability, and community engagement to enhance operational efficiency and resident experience.</li><li>
Manage Resident Lifecycle &amp; Experience Excellence 
Oversee resident onboarding, community management, service delivery, and continuous engagement programs to ensure a safe, inclusive, high-quality living environment and superior resident satisfaction.</li><li>
Operational Performance &amp; Cost Optimization 
Build a performance-driven operating environment focused on service quality, cost control, resource efficiency, FM reliability, and continuous process improvement across all sites.</li><li>
Governance, Compliance &amp; Risk Management 
Ensure assets operate in full alignment with organizational policies, health and safety requirements, sustainability standards, municipal regulations, and risk management frameworks.</li><li>
Vendor, FM &amp; Service Partner Management 
Lead procurement strategies, contracting, performance oversight, and continuous improvement of FM providers, security, cleaning, and other third-party service partners to ensure service excellence and value for money.</li><li>
Financial Management &amp; Asset Value Maximization 
Develop and manage operational budgets, service charge models, cost recovery mechanisms, and revenue optimization strategies while ensuring long-term asset protection, lifecycle maintenance, and value enhancement.</li><li>
Operational Stabilization &amp; Continuous Improvement 
Drive stabilization of newly opened assets by improving service delivery, optimizing occupancy, enhancing resident services, streamlining processes, and embedding standardized procedures across all properties.</li><li>
Strategic Portfolio Planning &amp; Scalability 
Support the long-term expansion of the staff accommodation portfolio&mdash;up to 13,000+ units&mdash;by developing scalable operating systems, sustainable practices, and asset strategies that ensure future readiness and lifecycle value.</li><li>
Lead People Management &amp; Capability Building 
Build, mentor, and lead high‑performing property management, community management, and FM oversight teams by establishing clear performance standards, developing operational competencies, and fostering a culture of accountability, service excellence, continuous learning, and cross-functional collaboration across all accommodation assets.</li></ul> 

Requirements 
<ul><li>
15+ years of combined experience in Property Management, FM oversight, community operations, or staff accommodation management within large-scale, multi-asset environments.</li><li>
Minimum 8+ years in a senior leadership or multi-site operations management role, managing diverse operational teams and vendor ecosystems</li><li>
GCC experience preferred, especially in large workforce communities or mixed‑use developments.</li><li>
Degree in Business Management, Real Estate, Property Management, Hospitality Management, or related field.</li><li>
Strong expertise in property management, community management, FM oversight, and asset pre‑opening for large-scale residential or staff accommodation assets.</li><li>
Ability to operate effectively in a fast-paced, dynamic work environment with evolving priorities and cross-functional demands.</li><li>
Strong execution capability with a proven track record of &ldquo;making things happen,&rdquo; driving progress, resolving issues, and moving initiatives from concept to implementation.</li><li>
High operational processing ability&mdash;structured, organized, and able to manage multiple workstreams, stakeholders, and deliverables simultaneously.</li><li>
Relevant certifications such as: RICS, IRPM, ARPM, IFMA, IWFM, or equivalent industry memberships/affiliations.</li><li>
Additional advantages: certifications in Facilities Management, Health &amp; Safety, Food Safety, or Hospitality Operations.</li></ul> 

Benefits 
Comprehensive benefits package</div>

General Manager - Property Management Staff Accommodation - 001 - CDU3

<div>Qiddiya Investment Company (QIC) is developing one of the region&rsquo;s most extensive and diverse asset portfolios, spanning residential communities, hospitality, retail, entertainment, sports, education, healthcare, and staff accommodation. Within this ecosystem, the Staff Accommodation portfolio plays a critical role in supporting Qiddiya&rsquo;s workforce and includes integrated residential, retail, leisure, and F&amp;B facilities. As the portfolio is expected to expand to approximately 13,000 residential units by 2030, robust and scalable facilities management leadership is crucial to ensure safe, efficient, compliant, and high‑quality living environments.
The Facilities Management (FM) Senior Manager &ndash; Staff Accommodation will serve as the senior FM leader responsible for the end‑to‑end facilities operations, maintenance, technical services, and infrastructure performance across all staff accommodation assets. The role oversees the full FM lifecycle&mdash;pre‑opening readiness, transition to operations, stabilization, and long‑term asset performance&mdash;while ensuring operational efficiency, service reliability, regulatory compliance, risk mitigation, and superior resident experience.
A key immediate priority is to lead the readiness and transition of accommodation assets launching in 2026&ndash;2027, ensuring FM systems, contracts, staffing, preventive maintenance programs, HSE frameworks, lifecycle plans, and digital platforms are fully operational prior to go‑live. This includes establishing FM operating models, asset registers, statutory compliance frameworks, vendor governance structures, CMMS/CAFM deployment, and emergency response protocols.
Once the assets are operational, the FM Senior Manager will drive operational stability, cost efficiency, technical excellence, sustainability, and asset longevity. The role ensures all facilities&mdash;including MEP systems, utilities, civil works, soft services, security, waste management, landscaping, and hygiene programs&mdash;are maintained to QIC and regulatory standards. It also partners with Property Management, Community Management, and Catering leadership to ensure seamless service delivery and an exceptional resident environment that reflects the needs of a multicultural workforce.
As the portfolio grows, the FM Senior Manager will shape a scalable FM strategy that enhances operational efficiency, lifecycle planning, digital enablement, energy optimization, and long‑term asset value. The role requires strong leadership in contractor oversight, risk management, regulatory compliance, crisis preparedness, and continuous improvement across a multi‑site, high‑density residential environment.
Applications closing on the 26th of April 2026.
Key Responsibilities:
1) FM Strategy, Operating Model &amp; Governance<ul><li>
Define and execute the FM strategy for Staff Accommodation aligned with QIC standards, resident experience expectations, and portfolio scaling plans.</li><li>
Establish the FM operating model, governance cadence, reporting standards, and escalation pathways.</li><li>
Develop and maintain the FM policies, SOPs, and control frameworks covering hard/soft services, HSE, statutory compliance, lifecycle, and emergencies.</li><li>
Build a scalable multi-site FM playbook to standardize service delivery across phases and precincts.</li></ul>
2) Pre-Opening Readiness &amp; Transition (2026&ndash;2027 Priority)<ul><li>
Lead end-to-end readiness planning for all new assets: commissioning support, snagging/defects coordination, mobilization, staffing, vendor onboarding, and go-live readiness.</li><li>
Build and validate the asset register, PPM schedules, O&amp;M documentation completeness, warranty/defects tracking, and handover/takeover protocols.</li><li>
Ensure CAFM/CMMS deployment is completed pre-go-live: workflows, SLAs, asset tagging, PM libraries, inventory, and reporting dashboards.</li><li>
Establish operational command structure for go-live (site operations room, incident management, duty rosters, escalation matrix).</li></ul>
3) Hard FM / Technical Services (MEP, Utilities, Critical Systems)<ul><li>
Ensure high availability and performance of all critical assets and infrastructure:
</li><li><ul><li>HVAC, electrical, plumbing, lifts, fire/life safety systems</li><li>
Water systems, waste systems, generators/UPS (where applicable)</li><li>
BMS/IBMS, access control integrations (as relevant)</li></ul></li><li>
Implement reliability-centered maintenance principles: PPM compliance, condition-based maintenance, root cause analysis, and uptime improvement plans.</li><li>
Define response and restoration protocols for critical failures and major incidents.</li></ul>
4) Soft FM Service Delivery (Resident-Facing Environments)<ul><li>
Oversee soft service scopes (as per contracting model):
</li><li><ul><li>cleaning, waste management, pest control, landscaping, security
</li><li>common area upkeep, accommodation block presentation, hygiene excellence</li></ul></li><li>
Ensure soft services are delivered to resident-friendly, hospitality-grade standards with consistent inspections and service recovery.</li></ul>
5) HSE, Statutory Compliance &amp; Risk Management<ul><li>
Own FM compliance across all staff accommodation assets, including:
</li><li><ul><li>statutory inspections, permits, third-party certifications, and audit readiness</li><li>
fire safety, emergency preparedness, contractor safety compliance</li></ul></li><li>
Implement and enforce strong HSE governance, toolbox talks, permits-to-work, and safe systems of work.</li><li>
Maintain an integrated risk register (technical, operational, safety, compliance), with mitigations and assurance checks.</li></ul>
6) Lifecycle Planning, Asset Stewardship &amp; Capital Works Interface<ul><li>
Develop lifecycle strategies (5/10-year), replacement planning, and major maintenance forecasts to protect long-term asset condition and value.</li><li>
Coordinate with Asset Management and Development on:
</li><li><ul><li>defects liability, warranty claims, and latent defect tracking</li><li>
handover requirements, commissioning gaps, and long-term maintainability enhancements</li></ul></li><li>
Lead FM input into capex prioritization and execution readiness (scope definition, sequencing, risk controls).</li></ul>
7) Cost Management, Budgets &amp; Efficiency<ul><li>
Own FM budgets and cost drivers: utilities, maintenance, contracts, consumables, spare parts, tools, and specialist services.</li><li>
Deliver cost optimization initiatives without compromising safety or quality (energy efficiency, maintenance efficiency, demand planning, supply chain savings).</li><li>
Validate commercial implications of operating changes and ensure disciplined cost governance.</li></ul>
8) Digital Enablement &amp; Performance Reporting<ul><li>
Drive digital FM maturity: CAFM/CMMS adoption, asset data integrity, mobile workforce enablement, and dashboard reporting.</li><li>
Implement performance analytics for trend-based improvement: repeat failures, response-time breaches, service quality, and cost-to-serve.</li><li>
Ensure integration readiness with enterprise systems (ERP interfaces for POs/PRs, reporting automation).</li></ul>
9) Stakeholder &amp; Resident Experience Interface<ul><li>
Partner with Property Management, Community Management, Catering, Security, and IT to deliver a cohesive resident experience.</li><li>
Ensure resident communication protocols for planned shutdowns, service interruptions, and issue resolution are clear and timely.</li><li>
Support community expectations in a multicultural environment (service sensitivity, cleanliness expectations, shared-space standards).</li></ul>
10) People Leadership &amp; Capability Building<ul><li>
Lead and develop a high-performing FM leadership team (typically site managers, engineering leads, compliance/HSE, helpdesk/CAFM).</li><li>
Establish training, competency frameworks, succession planning, and performance management for FM teams and vendors.</li><li>
Build a culture of accountability, service excellence, and continuous improvement.</li></ul>
11) Vendor Management &amp; Commercial Governance (Critical for this Role)<ul><li>
Validate resourcing plans, key personnel quality, subcontractor mapping, and supply chain resilience.</li><li>
Run structured vendor governance: weekly operational reviews, monthly performance reviews, and quarterly strategic reviews.</li><li>
Conduct audits and inspections (technical, HSE, hygiene, documentation integrity) with corrective action closure tracking.</li><li>
Commercial Controls - Review and approve variations, claims, and commercial change requests with evidence-based justification.
</li><li>Ensure accurate measurement of service delivery for payment certification
</li><li>Drive vendor productivity and cost efficiency while protecting service outcomes.</li></ul> 
 
 
Requirements</div>

Facilities Management Senior Manager - 004 - CDU12

Eli Lilly

<div>At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We&rsquo;re looking for people who are determined to make life better for people around the world.<div>
Job Overview</div> 
We are seeking an ambitious and execution-focused Consumer Experience Associate to play a hands-on role in delivering Lilly Saudi Arabia&rsquo;s consumer engagement across the cardiometabolic portfolio. This role is accountable for the end-to-end execution of consumer journeys, media campaign delivery, content production coordination, and performance tracking across digital, social, paid media, and traditional channels.
Working alongside the Consumer Experience Manager and at the intersection of brand, digital, medical, and agency partners, this role is designed for a detail-oriented marketer with a consumer-first mindset, strong project management skills, and a genuine passion for improving the patient and consumer experience through creative, compliant, and measurable engagement.<div> 
Key Responsibilities</div><ul><li>
Consumer Journey Execution Own the day-to-day execution of consumer journeys across therapeutic areas &ndash; ensuring each journey is delivered end-to-end with consistency, quality, and alignment to the consumer experience strategy set by the Consumer Experience Manager. Coordinate campaign timelines, deliverables, and approval processes across internal stakeholders and agency partners, ensuring on-time and in-full delivery of all consumer-facing assets.</li><li>
Media Buying Execution &amp; Campaign Management Execute media buying plans across digital, social, programmatic, search, and traditional channels as directed by the Consumer Experience Manager. Manage day-to-day media agency coordination &ndash; trafficking assets, monitoring campaign delivery, tracking spend against budget, and flagging performance issues. Optimize in-flight campaigns based on performance data, adjusting targeting, creative rotation, and budget allocation to maximize reach and ROI.</li><li>
Content Production &amp; Creative Coordination Coordinate the production of consumer-facing creative content across all channels &ndash; managing agency briefs, review cycles, and delivery timelines for digital assets, social media content, video, educational materials, and campaign visuals. Support the development, localization, and rollout of consumer-facing materials, adapting global frameworks to KSA market needs while maintaining brand compliance and SFDA regulatory alignment. Manage day-to-day collaboration with creative, digital, and media agencies &ndash; providing clear briefs, tracking deliverables, and ensuring quality and compliance standards.</li><li>
Performance Tracking &amp; Reporting Own the tracking and reporting of consumer campaign performance &ndash; developing regular performance summaries that capture KPIs across reach, engagement, conversion, and consumer experience quality. Maintain structured performance dashboards for all active consumer initiatives, providing the Consumer Experience Manager and stakeholders with clear visibility into what is working and where adjustments are needed. Analyze campaign data, social listening outputs, and consumer insights to generate actionable recommendations for optimization.</li><li>
Consumer Insights Support the collection and synthesis of consumer insights &ndash; including social listening, market research, and digital analytics &ndash; to inform both in-flight optimization and future campaign planning. Identify opportunities to strengthen disease awareness and consumer engagement through innovative approaches, bringing ideas and execution recommendations to the Consumer Experience Manager.</li><li>
Compliance &amp; Cross-Functional Coordination Ensure all consumer-facing assets and campaigns comply with SFDA guidelines, Lilly&rsquo;s global compliance standards, and applicable advertising regulations. Work cross-functionally with Marketing, Brand, Medical, Legal, Compliance, and Global teams to ensure smooth and compliant execution of all consumer initiatives.</li></ul><div> 
Qualifications</div>
Education<ul><li>
Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or a related field.</li><li>
MBA or relevant postgraduate degree is a plus.</li></ul>
Experience<ul><li>
3+ years of experience in consumer marketing, brand management, media campaign execution, or agency coordination.</li><li>
Experience in FMCG, healthcare, digital health, media, technology, or other consumer-driven industries is valued.</li><li>
Experience working in cross-functional and project-based environments.</li><li>
Hands-on experience with media buying execution, content production, or digital campaign management is preferred.</li></ul> 
Core Competencies<ul><li>
Strong execution orientation with attention to detail and the ability to manage multiple initiatives simultaneously.</li><li>
Solid understanding of media buying mechanics across digital, social, and traditional channels.</li><li>
Strong project management skills with experience coordinating agency deliverables and campaign timelines.</li><li>
Analytical skills with the ability to translate campaign data into clear, actionable insights.</li><li>
Experience with performance analytics tools and social listening platforms is a plus.</li><li>
Excellent written and verbal communication skills in Arabic and English.</li></ul><div>
Working Conditions</div><ul><li>
Travel: Occasional domestic travel for campaign activations and agency meetings.</li><li>
Environment: Primarily office-based with regular engagement with external agency partners.</li></ul>
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
#WeAreLilly</div>

Associate / Senior Associate - Consumer Experience, KSA

Black Onyx International L.L.C

We are seeking an experienced Restaurant Manager (Head Coach) to lead operations for a leading fast-food chain in Saudi Arabia. The ideal candidate will be responsible for overseeing daily operations, managing staff, and ensuring excellent customer service.Key Responsibilities:<ul><li>Manage overall restaurant operations</li><li>Lead and supervise team members</li><li>Ensure quality, hygiene, and service standards</li><li>Monitor performance and achieve targets</li><li>Handle customer concerns professionally</li></ul>Candidate Requirements:<ul><li>3&ndash;6 years of experience in restaurant/food industry</li><li>Qualification in Hotel Management / Food-related field</li><li>Strong leadership and communication skills</li></ul>Salary &amp; Benefits:<ul><li>Salary: 3000 SR + 170 Meal Coupon</li><li>After Certification: 3200 SR + 1400&ndash;1600 SR Bonus</li><li>Free accommodation &amp; transportation</li><li>Performance bonus</li></ul>Job Type: Full-timePay: Up to ﷼3,000.00 per monthWork Location: In person

Restaurant Head Coach

Explore 467+ Accommodation leasing manager 009 cdu4 in Riyadh this April. Find roles across top companies and apply now to boost your career.