account manager, junior

administrative coordinator (temporary) Jobs in Tampa

administrative coordinator (temporary)

assistant community manager Jobs in Tampa

assistant community manager

assistant office manager

account coordinator employee benefits remote

Insurance Office of America

<div>
 
 Job Description
 
 
 
 
 Title: Account Coordinator &ndash; Employee Benefits (Remote)
 
 
 
 
 Work Mode:
 
 Remote, with some occasional in-office meetings (Florida Residents Only)
 
 | Location/Supporting:
 
 Ocala, FL
 
 | Experience:
 
 Level-Funded and Self-Funded Plans
 
 
 
 Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
 
 
 
 
 About the Role:
 
 Responsible for IOA Benefits department administrative and support activities, including internal/external customer service and communication, individual productivity, quality, and service levels, eligibility processing, data entry, general administration, meeting/presentation preparation, marketing/branding functional support, professional development, identification of sales opportunities, and upholding IOA core values.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Administrative Support: Assist with Benefits department administrative support functions under the direction of Account Team leadership.
 </li>
 <li>
 Client Service: Deliver outstanding client service, anticipating needs and maintaining professional communication.
 </li>
 <li>
 Work Ethic: Demonstrate a strong work ethic, positive attitude, and willingness to assist others.
 </li>
 <li>
 Business Growth: Actively seek to grow IOA business by identifying and acting on sales opportunities.
 </li>
 <li>
 Eligibility Processing: Process client employee plan eligibility data accurately and timely.
 </li>
 <li>
 Technical Issues: Resolve client data portal technical issues with carriers.
 </li>
 <li>
 Data Management: Maintain accurate and up-to-date data in the agency management system.
 </li>
 <li>
 Marketing Support: Provide administrative support for marketing and client reporting functions.
 </li>
 <li>
 Presentation Preparation: Assist in client presentation and meeting preparation.
 </li>
 <li>
 Correspondence Management: Manage incoming mail, faxes, and other correspondence.
 </li>
 <li>
 Collateral Materials: Assist in the compilation and distribution of marketing materials.
 </li>
 <li>
 Office Support: Provide general office support and administration as needed.
 </li>
 <li>
 Performance Monitoring: Monitor individual performance to ensure standards are met.
 </li>
 <li>
 Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement.
 </li>
 <li>
 Communication: Maintain transparent communication with Producers and team members.
 </li>
 <li>
 Compliance: Ensure adherence to company policies and industry standards.
 </li>
 <li>
 Champion IOA core values and demonstrate integrity and leadership.
 
 
 </li>
 </ul>
 
 Ideal Candidate Qualifications
 
 
 
 <ul>
 <li>
 2+ years of industry experience
 </li>
 <li>
 Exceptional customer service and administrative skills
 </li>
 <li>
 Strong communication, organizational and multi-tasking skills
 </li>
 <li>
 Proficiency in MS Office (Outlook, Word, Excel)
 </li>
 <li>
 High School Diploma (or equivalent)
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salaries and bonus potential
 </li>
 <li>
 Company-paid health insurance
 </li>
 <li>
 Paid holidays, vacations, and sick time
 </li>
 <li>
 401K with employer match
 </li>
 <li>
 Professional growth and career progression opportunities
 </li>
 <li>
 Respectful culture and work/family life balance
 </li>
 <li>
 Community service commitment
 </li>
 <li>
 Supportive teammates and a rewarding work environment
 
 
 </li>
 </ul>
 
 What To Expect (Application Process)
 
 
 
 <ul>
 <li>
 30-Minute Phone Screen, Online Assessments, and Interview(s)
 
 
 </li>
 </ul>
 
 Salary Range
 
 
 
 
 The expected pay range for this position is 47-57K annually, depending on experience, relevant skills, and geographic location.
 
 
 
 Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
</div>

Account Coordinator- Employee Benefits (Remote)

Coca-Cola Bottlers’ Sales & Services Company, LLC

Job SummaryThe Senior Equipment Services Logistics Coordinator is responsible for the effective and efficient scheduling of 15+ technicians daily. Requires immediate and direct interface with Field Service Supervisors, Customers, Sales, and other Coca-Cola Service teams throughout the day. Helps identify gaps in schedules, zone coverage, and skill sets. Provides input regarding adding install/service technician capacity, including overtime as driven by backlog volume spikes again capacity. Finds solutions to the exceptions, which can require working with Field Service Supervisors, Team Managers, and other Senior Coordinators, Coordinators, Customers, and Technicians. This role works in SAP application in support of bottler/client/field service for service activities, as well as works with the Field Service team identifying service calls in need of ordering parts, performing market searches, processing purchase orders, and tracking parts. Handles project related work such as inventory support, planning for large order requests from sales and processing returns. Ensures calls are completed in a timely basis with focus on service level agreements. Research ticket scheduling issues using multiple complex screens and mapping programs. Requires the ability to make complex logic-based decisions about customer scheduling priorities when faced with demand greater than capacity supply and expedited need. The Senior Equipment Services Logistics Coordinator is responsible for coordinating all equipment requests originating from all Sales Organizations. The Senior Coordinator is also responsible for managing all requests from all parties within the Bottler Organization. Must confirm the work requested with the customer, communicate with Full-Service Vending when appropriate, communicate with the Make Ready Centers for bottle/can and fountain equipment, and create routes for Bottlers to execute the activities and follow up to ensure execution.Duties and Responsibilities<ul><li>Monitor install/service technician routes, working directly with the Field Service Supervisors as needed to make logic-based decisions (zone changes, scheduling adjustments, and resolve critical customer issues).</li><li>System application and navigation strength using multiple screens. Multi-task against a variety of deadlines and applications.</li><li>Update and make changes to technician routing profiles for skills, permits, and zones, etc.</li><li>Monitor pending/on hold activities for next action (i.e. email, escalation, cancellation).</li><li>Schedule in the system, using market knowledge, maps, calendars, technician skills, availability, and field recommendations, ensuring full routes and maximum technician efficiency.</li><li>Reviewing incoming requests timely for accuracy, verify customer readiness, plan, and schedule to customer readiness, make ready centers guidelines, Full-Service guidelines, equipment availability, and bottler request.</li><li>Include confirmation of make ready centers and ability to meet emergency/special request equipment needs.</li><li>Include additional shipment needs due to special projects.</li><li>Handle accurate rescheduling of incomplete activities as quickly as possible, coordinating with functional groups as needed to get work completed.</li><li>Monitor and respond to incoming emails and/or calls relating to special requests, projects, or Sales support requests. Participate and execute Strategic Initiatives to drive organizational efficiency.</li><li>Monitor for and process all Field Service requests including manually complete service activities, market searches, order parts, ensure purchase orders and ticket completion, executing parts transfers, and adjust part quantities per bottler guidelines.</li><li>Update Field Service employee profiles and implement alterations for the swapping of Field Service technician vehicles, employee types, service locations, skills, contact information, and shipping addresses.</li><li>Monitor, communicate and resolve Customer Support Tickets in a timely manner to ensure customer and bottler needs are met.</li><li>Act as a subject matter expert to front-line associates for process questions by directing associates to online tools and resources and by giving guidance for de-escalating customers.</li><li>Support the business by directly interacting with irate customers, customers with lingering issues and/or customers with complex calls after an unsuccessful first attempt at resolution by the front-line associate.</li><li>Collaborate with cross functional departments to highlight and determine most effective way to resolve customer issues. Ensure a timely and satisfactory response is received by the customer.</li><li>Serve as subject matter expert across various process functions (i.e. equipment service requests and general customer support inquiries) by leveraging the correct business procedures and/or engaging the applicable business owners as needed.</li><li>Maintain accurate details of escalated calls. Serve as resource to training group by analyzing and providing feedback on process question trends, common customer issues and/or training opportunities.</li><li>Identify opportunities where process improvement or information management may increase the department&rsquo;s efficiency. Make recommendations to management for additional research and implementation.</li><li>Ensure backlog of work is processed efficiently by implementing established procedures and resources are effectively assigned to high priority tasks during disaster recovery efforts.</li><li>Receive inbound calls and create customer service tickets and equipment service tickets</li><li>Transfer calls as required to the appropriate department</li></ul>Key Skills and Abilities<ul><li>Advanced communication skills</li><li>Organizational skills</li><li>Intermediate Microsoft skills</li><li>Hybrid Work Environment: Employees will be expected to work on-site a certain number of days each week and/or month at the manager&rsquo;s discretion.</li><li>Work Schedule: The Equipment Service department is open 7 days per week from 7:00 AM EST- 8:30 PM EST, candidates must be able to work any shift within our hours of operation.</li></ul>Education RequirementsHigh School or GEDYears of Experience1 to 2 years of experience in business experience in the beverage industry, customer service or logistics/transportation and service or logistics industry knowledge.Required TravelTravel is not expected in this job, however, employees may be asked to travel for meetings or training on occasion.Company MessageCoca-Cola Bottlers&rsquo; Sales and Service, LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.Job Type: Full-timePay: $18.80 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Tampa, FL 33647

Equipment Services Coordinator/ Customer Service

Moffitt Cancer Center

<div>Are you looking for an opportunity to impact lives and be a central part of a dynamic and innovative team in the fight against cancer? As a Moffitt Clinical Research Coordinator, you&rsquo;ll bring hope to patients by delivering tomorrow&rsquo;s cancer treatments today! You will have the opportunity to interact directly with patients, enroll, educate and guide them through the experiences of taking part in clinical trials while receiving innovative treatments as part of a therapeutic clinical trial. You will be the member of the Team that ensures the trial is moving forward safely, smoothly, and according to plan. 
Our Clinical Research Coordinators come from a variety of backgrounds and experiences, including social sciences (public health, social work, sociology, psychology, communications, and more), biological sciences, business, and humanities. The Clinical Research Coordinator role is a terrific opportunity for those who have already worked in other areas of healthcare as well as those who are looking for a new and exciting way to contribute through their career.
This position offers a Monday through Friday schedule and hybrid work (mix of remote and on-site) after passing a 90-day introductory and training period. Moffitt offers paid training and orientation through its CTO (Clinical Trails Office) Academy. Position tiers may vary according to experience. Relocation assistance may be provided.
https://moffitt.org/clinical-trials-research/clinical-trials/clinical-trials-administration/
Clinical Trials
These positions work closely with patients, patient families, study sponsors (from smaller pioneer biotech companies through large pharmaceutical companies), and the Clinical Trial Team that includes physicians, pharmacists, nurses, data monitors and data managers.
Successful candidates will possess:
<ul><li>Effective communication, good decision-making, eagerness to embrace challenges with a sense of urgency and enthusiasm, and time management skills</li>
<li>Excellent teamwork skills and ability to collaborate with those from diverse backgrounds and experiences</li>
<li>Prior experience in clinical trials is preferred</li>
<li>Familiarity with regulatory requirements in clinical research or ability to successfully learn this
</li><li>Experience interacting with patients and coordinating care with medical staff</li>
<li>Gain a solid learning and understanding of regulatory guidelines and following a clinical trial protocol</li></ul> 

Job Summary
The Clinical Trials Screening Coordinator I reports to the Clinical Trials Office but will directly support a specific Disease Site Program. This position is embedded in the clinic to serve as a single point of contact to aid physicians, clinical team - members and research personnel with timely identification of patients for consideration for clinical trial enrollment. The role performs an integrated approach to ensure effectiveness and efficiencies for directing potential patients to a trial program. The role has the primary responsibility for referring physicians, patients and caregivers to guide, review eligibility and provide access to available clinical trials. This is role is within the clinical trials career path supporting the PI in clinical trials.
Minimum Requirements
Bachelor's degree in science, health-related field or related project management.
2 years' experience in clinical trials (patient-facing coordination, data management, regulatory or other research coordination). 
Location: H. Lee Moffitt Cancer Center &amp; Research Institute &middot; Thoracic Data Mgmt 
Schedule: Full Time, Day Shift, 8AM TO 430PM MON TO FRI</div>

CLINICAL TRIALS SCREENING COORDINATOR I

JOB SUMMARYThe Clinical Research Coordinator at Axiom Brain Health is responsible supporting the coordination, implementation, and day-to-day management of clinical research studies in accordance with Good Clinical Practice (GCP), Institutional Review Board (IRB) approvals, and regulatory requirements. This role ensures protocol compliance oversight, high-quality data collection and participant safety.This position is ideal for someone who is detail-oriented, organized, and interested in contributing to Alzheimer&rsquo;s and other neurodegenerative disease research.RESPONSIBILITIES<ul><li>Coordinates clinical research studies under the guidance of the Site Director and Principal Investigator (PI).</li><li>Reviews study protocols and supports identification of operational needs and study requirements.</li><li>Schedules and conducts participant study visits and performs protocol-required procedures.</li><li>Collects and records study data in accordance with protocol and regulatory requirements.</li><li>Ensures compliance with study protocols, IRB regulations, institutional policies, FDA regulations, and ICH-GCP guidelines.</li><li>Maintains accurate and timely source documentation, case report forms (CRFs), and study files.</li><li>Supports investigational product (IP) accountability in collaboration with pharmacy or designated site staff.</li><li>Conducts informed consent discussions and ensures documentation aligns with ALCOA-C practices.</li><li>Monitors participant safety, documents adverse events, and communicates with the PI and sponsor as needed.</li><li>Performs data entry and resolves queries in electronic data capture (EDC) systems within required timelines.</li><li>Participates in site visits, including site initiation visits (SIVs), monitoring visits, audits, and inspections.</li><li>Identifies protocol deviations and communicates them to appropriate team members.</li><li>Collaborates with investigators, clinical staff, sponsors, CROs, and regulatory personnel.</li><li>Supports participant recruitment and retention through follow-up and engagement efforts.</li></ul>QualificationsKnowledge, Skills, Abilities<ul><li>Basic knowledge of medical terminology</li><li>Strong verbal and written communication skills</li><li>Strong organizational skills and attention to detail</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Ability to work in a fast-paced environment</li><li>Ability to work collaboratively within a team</li><li>Willingness to accept direction and feedback</li><li>Experience with CTMS and/or ability to learn systems such as RealTime CTMS</li><li>Proficiency with Google Suite, Microsoft Office (Word, Excel, PowerPoint)</li></ul>Required:<ul><li>Bachelor&rsquo;s degree in a health-related or scientific field; or equivalent clinical research experience</li><li>1&ndash;3 years of clinical research experience</li><li>Basic understanding of ICH-GCP and clinical research processes</li><li>Experience supporting study visits, data entry, and documentation</li></ul>Preferred:<ul><li>Master&rsquo;s degree in a health-related or scientific field</li><li>Clinical research certification (e.g., CCRC, CCRP, ACRP-CP)</li><li>Spanish-speaking</li><li>Experience in Alzheimer&rsquo;s disease or other neurodegenerative research</li><li>Exposure to EDC systems and regulatory documentation</li></ul>This role is part of a small, hands-on team, and responsibilities may evolve over time. Willingness to take on additional tasks, pitch in where needed, and support team priorities is essential.Job Type: Full-timePay: $55,000.00 - $70,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Are you authorized to work in the United States? (Required)</li><li>Will you be able to reliably commute to Tampa, Fl 33609 for this job? (Required)</li></ul>Work Location: In person

Clinical Research Coordinator (in-person)

Bart & Associates, Inc.

<div>
 
 Description
 
 
 
 
 Human Resources Generalist
 
 
 
 At B&amp;A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&amp;A believes in ensuring its employees feel deeply connected to B&amp;A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value &ndash; not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We&rsquo;d love for you to join our team!
 
 
 
 Job Summary
 
 
 
 B&amp;A&rsquo;s HR Generalist serves as a key member of the Human Resources team, supporting the delivery of HR programs, employee experience, and business operations. This role partners with leadership and employees to provide guidance on HR policies, processes, and best practices, while helping to drive consistency, compliance, and operational excellence across the organization.
 
 
 This position will report to the HR Director and sit in the Tampa, FL headquarters office.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Employee Relations &amp; Manager Support
 </li>
 <li>
 Serve as a primary point of contact for employees and managers, providing guidance on HR policies and employee matters
 </li>
 <li>
 Partner with managers to address employee relations, performance concerns, and development needs
 </li>
 <li>
 Support performance management processes, including coaching, documentation, and investigations
 </li>
 <li>
 HR Operations &amp; Program Management
 </li>
 <li>
 Support core HR processes, including onboarding, offboarding, and employee lifecycle changes
 </li>
 <li>
 Assist in maintaining and improving existing HR programs and initiatives
 </li>
 <li>
 Partner with stakeholders to ensure smooth execution of HR processes and a positive employee experience
 </li>
 <li>
 Support development and delivery of HR communications, training, and materials&rdquo;
 </li>
 <li>
 Identify and support implementation of process and program improvements
 </li>
 <li>
 Assist with HR-related activities during organizational changes, including integrations and employee transitions
 </li>
 <li>
 Benefits Administration
 </li>
 <li>
 Support benefits administration, including enrollments, education, and issue resolution
 </li>
 <li>
 Partner with brokers and vendors to address employee questions and support program execution
 </li>
 <li>
 Contribute to benefits analysis, audits, and program enhancements
 </li>
 <li>
 Compliance &amp; Risk Management
 </li>
 <li>
 Support compliance with federal, state, and local employment laws and regulations
 </li>
 <li>
 Assist with required reporting (e.g., EEO-1, ACA, VETS 4212)
 </li>
 <li>
 Maintain accurate and compliant employee records
 </li>
 <li>
 HR Systems &amp; Data
 </li>
 <li>
 Maintain an ensure HRIS data integrity
 </li>
 <li>
 Assist in auditing and improving HR systems and processes
 </li>
 <li>
 Compile and analyze HR data to support reporting and identify basic trends
 </li>
 <li>
 Organizational Programs
 </li>
 <li>
 Support development and execution of programs such as professional development, recognition, and engagement
 </li>
 <li>
 Partner with HR leadership to enhance program effectiveness and employee experience
 </li>
 <li>
 Assist in delivering professional development program and other initiatives that reinforce culture and company values
 
 
 </li>
 </ul>
 
 Education And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field preferred
 </li>
 <li>
 4+ years of progressive HR experience
 </li>
 <li>
 Experience supporting multiple HR functional areas
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization
 </li>
 <li>
 Ability to handle sensitive and confidential information with discretion
 </li>
 <li>
 Demonstrated problem-solving and critical thinking skills
 </li>
 <li>
 Ability to work both independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Experience with HRIS systems and data management
 </li>
 <li>
 Working knowledge of employment laws and HR best practices
 </li>
 <li>
 Strong organizational skills and attention to detail
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 <ul>
 <li>
 SHRM-CP or other HR certification preferred
 </li>
 <li>
 Prior experience working in federal contracting preferred
 </li>
 <li>
 Prior experience with system implementations preferred
 </li>
 <li>
 Prior experience with M&amp;A activity preferred
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
 <li>
 Able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms talk, and hear.
 </li>
 <li>
 Frequent walking and standing.
 </li>
 <li>
 Requires ability to work on desktop or laptop computer for extended periods
 </li>
 <li>
 Reading, reviewing/analyzing information
 </li>
 <li>
 Regular and predictable attendance is essential, including in remote environments.
 
 
 </li>
 </ul>
 
 More About B&amp;A
 
 
 
 
 
 Notable Clients
 
 
 
 
 B&amp;A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.
 
 
 
 
 Benefits and Programs
 
 
 
 
 B&amp;A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life &amp; AD&amp;D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&amp;A employees enjoy paid time off, B&amp;A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&amp;A&rsquo;s 401(k) plan is available to all employees and includes a company matching contribution.
 
 
 B&amp;A has launched several programs to focus on employee engagement, wellness, and assistance. These include:
 
 
 <ul>
 <li>
 The B&amp;A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
 </li>
 <li>
 A formal mentorship program
 </li>
 <li>
 Job shadowing and cross training opportunities
 </li>
 <li>
 Brand Ambassador program
 </li>
 <li>
 Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
 </li>
 <li>
 Monthly teambuilding events
 </li>
 <li>
 B&amp;A Annual Wellness Challenges: #StepWithB&amp;A, #WalkDuringLunchWithB&amp;A, #VolunteeringWithB&amp;A, #ExerciseDuringLunchWithB&amp;A, and more
 
 
 </li>
 </ul>
 At B&amp;A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&amp;A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&amp;A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.
 
 
 
 EEO
 
 
 
 B&amp;A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&amp;A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&amp;A&rsquo;s offices, and other workplaces (including client sites) and all other locations where B&amp;A is providing services, and to all work-related activities.
 
 
 EEO is the Law
 
 
 B&amp;A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee&rsquo;s I-9 Form to confirm work authorization.
</div>

Human Resources Generalist

Early Learning Coalition of Hillsborough County

<div>Description:

POSITION TITLE: Program Initiatives and Education Support Specialist
FLSA STATUS: Non-Exempt
PAY GRADE: N1
PAY RANGE: $39,228 to $53,081 per year
DEPARTMENT: Program Initiatives &amp; Education
POSITION SUMMARY
This position provides administrative and data entry support to the Program Initiatives &amp; Education team. The individual performs data entry of information to maintain database(s) through various systems, and supports initiatives and projects related to data requests. This position is responsible for accuracy, efficiency, and retrieval of processed data. This individual will review data entered for quality assurance and generate data reports as required. In addition, this position will be responsible for assisting childcare providers by phone and in person.
ESSENTIAL DUTIES AND RESPONSIBILITIES<ul><li>
Collect, compile, and analyze data trends from various departments ensuring accuracy and integrity of reports.</li><li>
Assist with duties related to CLASS Observations such as, but not limited to assignments, uploads, and SR TIER 1 Monitoring.</li><li>
Support the ELCHC&rsquo;s quality improvement initiatives through data entry and analysis; make recommendations for improvement within the local database.</li><li>
Assure timely preparation of reports including review and maintenance of data as needed prior to report preparation.</li><li>
Review discrepancies in data received, request clarification and/or advise supervisor of issues related to data and perform data verification routines in accordance with Coalition procedures.</li><li>
Provide quality customer service and ensure a positive relationship in interactions with internal and external customers, including various administrative support functions to include correspondence, filing, phone, and reception duties.</li><li>
Coordinate with ELCHC staff to consolidate and archive data, quality assurance checks, and assist with inventory checks and the distribution of materials.</li><li>
Provide overall support to Quality Improvement Coordinator and VPK Data Quality Improvement Coordinator</li><li>
Perform other duties that may be necessary to maintain the success of the organization, as determined by Leadership.</li></ul>
Requirements:
<ul><li>High school diploma or equivalent; Associate degree preferred</li><li>
Minimum 2 years administrative support experience to include data entry</li><li>
Basic EXCEL spreadsheet skills</li><li>
Ability to exemplify our Core Values</li><li>
Proven ability to connect with a diverse population</li><li>
Ability to identify and resolve problems in a friendly, professional, and timely manner</li><li>
Knowledge of Best Practices regarding customer service skills</li><li>
Attention to detail with the ability to accurately interpret and enter data.</li><li>
Intermediate knowledge of Microsoft Office Products</li><li>
This position requires successful completion of the level 2 background screening standards as set forth in s. 435.04, F.S.</li><li>
Bilingual English/Spanish preferred</li><li>
Able to work flexible hours when required by Leadership</li></ul>
SUPERVISORY RESPONSIBILITIES
None.
PHYSICAL ACTIVITY/WORK CONDITIONS<ul><li>
Work Environment: This job operates in a general office setting. This role routinely uses standard office equipment such as computers, phones, copiers/fax machines. While performing the duties of this job, the employee frequently interacts with staff, vendors, and the general public in person and via telephone and email.</li><li>
Physical Demands: While performing the duties of this job, the employee will be required to sit for prolonged periods of time, at a desk, utilizing a computer and reviewing online and paper documents. The employee may be required to lift and move up to 25 pounds.</li><li>
Telework is available at discretion of management, this is a Hybrid role with an in-office requirement.</li></ul></div>

Administrative Support Specialist

OneTouch Direct

<div>Join OneTouch Direct as a Billingual Remote Client Support Agent, where you will play a key role in delivering exceptional support to our clients. As a premier provider of customer service solutions, we value individuals who are committed to enhancing the customer experience and resolving inquiries with professionalism and empathy.
MUST LIVE IN FLORIDA
Position Overview: In this remote role, you will assist clients by providing timely and effective responses to their questions and concerns. Your goal will be to ensure customer satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:<ul><li>
Respond to incoming customer inquiries via phone, email, and chat.</li><li>
Demonstrate a thorough understanding of our products and services to effectively address client needs.</li><li>
Provide solutions to problems while ensuring a positive customer experience.</li><li>
Maintain accurate documentation of all client interactions.</li><li>
Work collaboratively with team members to continuously improve service delivery.</li></ul> 

Requirements 
<ul><li>
Minimum of 1-2 years of experience in customer service or support.</li><li>
Must be fluent in both English and Spanish</li><li>
Exceptional verbal and written communication skills.</li><li>
Familiarity with CRM software and customer support tools.</li><li>
Ability to work efficiently in a remote setting with minimal supervision.</li><li>
Strong analytical and problem-solving abilities.</li><li>
Must be available to work flexible hours, including potential evenings and weekends.</li></ul>
Technical Requirements:<ul><li>
Must have a reliable desktop or laptop computer running Windows 11.</li><li>
High-speed wired internet connection is required.</li><li>
USB headset with noise-canceling capability (wireless headsets are not acceptable).</li><li>
Webcam (built-in or external) is necessary for video interactions.</li></ul> 

Benefits 
<ul>
<li>Full time. 40 hours per week schedule with overtime opportunities!</li>
<li>Great pay. Hourly base salary + benefits!</li>
<li>Training. Paid training &amp; development</li>
<li>Benefits. Health Care Plan (Medical, Dental &amp; Vision)</li>
<li>Culture. Diverse, welcoming culture with Employee Resource Groups and positive upbeat work environment</li></ul></div>

Billingual Remote Client Support Agent - Florida

Explore 283+ Account coordinator employee benefits remote in Tampa this April. Find roles across top companies and apply now to boost your career.