account manager

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sales account manager Jobs in Saudi Arabia

sales account manager

account director

Pareto People

<div>
 
 On behalf of our client, a dynamic and rapidly expanding Marketing Activation Agency is seeking an Account Director to support their ongoing growth.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Client Partnership &amp; Communication
 
 <ul>
 <li>
 Serve as the go-to contact for assigned clients, nurturing strong, long-term relationships.
 </li>
 <li>
 Understand client business objectives and translate them into actionable plans.
 </li>
 <li>
 Own project timelines, briefs, feedback loops, and internal communication.
 </li>
 <li>
 Manage client expectations and represent agency capabilities with clarity and confidence.
 </li>
 </ul>
 
 
 
 
 Campaign &amp; Project Oversight
 
 <ul>
 <li>
 Collaborate with strategy, creative, and content teams to develop campaigns and initiatives.
 </li>
 <li>
 Ensure all deliverables &mdash; from social posts to full-scale brand campaigns &mdash; meet quality, timing, and strategic benchmarks.
 </li>
 <li>
 Oversee approvals and revisions, ensuring client feedback is integrated smoothly and efficiently.
 </li>
 </ul>
 
 
 
 
 Revenue Growth &amp; New Business
 
 <ul>
 <li>
 Proactively identify opportunities to upsell and cross-sell agency services to existing clients.
 </li>
 <li>
 Support in the preparation of proposals, pitches, and pricing for new projects and retainer expansions.
 </li>
 <li>
 Contribute to client acquisition efforts through outreach, networking, and attending industry events.
 </li>
 <li>
 Track and deliver against revenue and profitability targets across managed accounts.
 </li>
 </ul>
 
 
 
 
 Internal Collaboration
 
 <ul>
 <li>
 Work closely with the Strategy Director and Creative Director to align outputs with client objectives.
 </li>
 <li>
 Facilitate seamless collaboration across departments including production, content, media buying, and analytics.
 </li>
 <li>
 Anticipate roadblocks and proactively solve problems before they escalate.
 </li>
 </ul>
 
 
 
 
 Reporting &amp; Performance
 
 <ul>
 <li>
 Support reporting efforts in collaboration with the analyst or strategist.
 </li>
 <li>
 Lead performance reviews and post-campaign debriefs with clients.
 </li>
 <li>
 Identify upsell opportunities and support business growth initiatives.
 </li>
 </ul>
 
 
</div>

Account Director

Thunes

<div>
 
 About Thunes
 
 
 
 Thunes is the Smart Superhighway for money movement around the world. Thunes&rsquo; proprietary Direct Global Network allows Members to make payments in real-time in over 130 countries and more than 80 currencies.
 
 
 Thunes&rsquo; Network connects directly to over 7 billion mobile wallets and bank accounts worldwide, via more than 350 different payment methods, such as GCash, M-Pesa, Airtel, MTN, Orange, JazzCash, Easypaisa, AliPay, WeChat Pay and many more.
 
 
 Members of Thunes&rsquo; Direct Global Network include gig economy giants like Uber and Deliveroo, super-apps like Grab and WeChat, MTOs, fintechs, PSPs and banks. Thunes&rsquo; Direct Global Network differentiates itself through its worldwide reach, in-house Smart Treasury Management Platform and Fortress Compliance Infrastructure, ensuring Members of the Network receive unrivalled speed, control, visibility, protection and cost efficiencies when making real-time payments globally.
 
 
 Headquartered in Singapore, Thunes has offices in 12 locations, including Barcelona, Beijing, Dubai, London, Manila, Nairobi, Paris, Riyadh, San Francisco, Sao Paulo and Shanghai. For more information, visit: https://www.thunes.com/
 
 
 
 Context of the role
 
 
 
 The Account Director will be focused on scaling our relationships with our existing large clients including banks, MTO&rsquo;s, PSPs, wallets &amp; fintechs. You will be responsible for forming deep relationships with these key accounts in KSA. You will be their trusted advisor for our products and services. Leveraging this relationship, you will provide a world class customer experience for your accounts, driving revenue growth through cross and up sell opportunities.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensures satisfaction amongst existing accounts to achieve positive account retention and contractual health
 </li>
 <li>
 Develop account plans and strategies and execute on them to increase revenue and market share
 </li>
 <li>
 Continually drive revenue within accounts through cross and up sell opportunities
 </li>
 <li>
 Be an advocate for their business, help the company to understand their demands/needs
 </li>
 <li>
 Work closely with multiple internal functions (e.g. product, sales, compliance, solution delivery and operations) to improve our product and service
 </li>
 <li>
 Ensure excellent communication and internal coordination to roll-out new services taking into factors of market specificity (regulation, competition etc.),
 </li>
 <li>
 Full ownership of customer requests and exploring new opportunities to add value
 </li>
 <li>
 Acts as trusted partner ensuring account retention, contractual health, well-being, and maximum satisfaction of clients
 </li>
 <li>
 Ensures best-in-class, methodical partner management rooted in KPIs
 </li>
 <li>
 Ensures all specific reports and records are completed within timeframe, including utilization of CRM tool with precision
 </li>
 <li>
 Provides timely feedback to leadership about performance, sales activity, account management status and ongoing strategy
 </li>
 <li>
 Initiate and maintain strong working relationship with colleagues and customers to ease communication channels and facilitate resolutions for issues
 
 
 
 </li>
 </ul>
 
 Skills/Qualifications
 
 
 
 You&rsquo;re a natural people person who isn&rsquo;t afraid to get scrappy to solve customer issues; you&rsquo;re excited to become an expert in the high-growth technology businesses that rely on Thunes; you&rsquo;re an energized and organized self-starter; you&rsquo;re highly analytical and have a track record for improving the processes and organizations around you.
 
 
 <ul>
 <li>
 8+ years&rsquo; experience in B2B BD/AM in an enterprise sales environment
 </li>
 <li>
 Extensive hands-on partnerships and/or account management experience working with financial institutions &amp; enterprise clients in KSA
 </li>
 <li>
 Track record of top commercial performance in a Payments business with proven ability to grow revenue share
 </li>
 <li>
 Operationally focused, with an ability to methodically grow a live account, coordinating internal teams using planning, metrics, and organizational structures
 </li>
 <li>
 Evidence of expertise in CSM (customer success management) with a metric driven, rigorous and programmatic framework approach
 </li>
 <li>
 Excellent negotiation skills with the tenacity to drive commercial value in upsell and cross sell scenarios
 </li>
 <li>
 Strong decision maker, able to prioritize through competing demands and complex problems
 </li>
 <li>
 Ability to manage multiple stakeholders, including compliance, legal, solutions delivery, treasury, and finance
 </li>
 <li>
 Driven, flexible, self-motivated, go-getter, able to accept change and with the ability to work at pace in a rapidly growing and changing environment
 </li>
 <li>
 Analytical ability to manage complex reporting, pricing, and cost considerations
 
 
 
 </li>
 </ul>
 
 Sound like you? Apply now!
 
</div>

APCO Worldwide

<div>We are looking for a Digital Associate Account Director to join our team in Riyadh. As a Digital Associate Account Director, you will be creating appealing and strategic digital content and campaigns across all the client&rsquo;s digital channels. This includes maintaining and ensuring the company's digital properties (including social media channels) are current, brand-aligned, and optimized in addition to developing high-quality Arabic and English content suitable for various digital platforms, planning, executing, and analyzing comprehensive digital marketing campaigns to achieve business objectives. In this role, you will be exploring new digital avenues, technologies, and innovative strategies to connect with diverse audiences and enhance the company's digital presence.
Primary Duties and Responsibilities
Digital Strategy &amp; Content Planning
<ul><li>Lead the planning, development, and execution of comprehensive digital content and channel strategies across all company digital platforms .
</li><li>Collaborate with the team to design and implement robust digital content calendars and multi-channel campaign plans.
</li><li>Propose, develop, and execute creative concepts for all digital content, ensuring alignment with overall marketing and communication objectives.
 </li></ul>Arabic &amp; English Content Creation
<ul><li>Create, edit, and localize high-quality content in both Arabic and English to maximize reach and engagement across target audiences and diverse digital channels.
</li><li>Ensure all content is culturally relevant, linguistically accurate, and optimized for its intended digital platform (e.g., web, email, social).
</li></ul>Digital Channel Management &amp; Optimization
<ul><li>Manage and update the company&rsquo;s core digital channels, including its website/blog, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, X, and emerging channels).
</li><li>Engage in digital presence creation and audience building on new and emerging platforms and technologies.
</li></ul>Audience Engagement &amp; Communications
<ul><li>Develop content that promotes audience interaction, encourages participation, and increases followers/subscribers across all digital platforms.
</li><li>Manage day-to-day communications across digital channels, responding to comments, messages, and inquiries in a timely and professional manner.
</li></ul>Event Coverage
<ul><li>Cover and document company events for immediate and long-term digital content use, including live updates, stories, and post-event production.
</li></ul>Analytics &amp; Reporting
<ul><li>Analyze and report audience data, performance metrics, and the success of all digital projects and campaigns monthly.
</li><li>Use data-driven insights to optimize content schedules, improve digital channel performance, and inform future strategy.
</li></ul>Scheduling &amp; Digital Asset Management
<ul><li>Utilize content scheduling and digital asset management tools to ensure a consistent stream of new content, analyzing and adjusting schedules for optimal audience engagement and channel performance.
</li></ul>Team Collaboration
<ul><li>Work as part of a cross-functional team to develop and execute large-scale digital strategies and integrated campaigns.
</li></ul>Ad-Hoc Assignment/Reports
<ul><li>As per the Direct Manager&rsquo;s requests
</li></ul>Requirements
<ul><li>Bachelor&rsquo;s degree in marketing or Equivalent
</li><li>6+ years of relevant experience in Digital Marketing and Content Strategy
</li><li>Fluency in English and Arabic
</li><li>Prior experience in managing government digital communication channels (e.g., website, social media, email)
</li><li>Proven experience in end-to-end digital content planning, development, and execution , preferably in both Arabic and English
</li><li>Strong creative skills with a keen eye for engaging digital content and user experience
</li><li>Excellent written and verbal communication skills in both Arabic and English
</li><li>Proficiency in digital analytics tools (e.g., Google Analytics, social reporting tools) and reporting.
</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment
</li><li>Collaborative and innovative mindset
</li><li>Must reside in Riyadh or be willing to relocate
</li></ul>Careers at APCO
Through our recruitment, hiring and retention efforts, APCO is committed to building teams to bring the best possible expertise and robust perspectives to our clients. We embrace differences in experience, viewpoint and ideas, starting with our values and extending to our behaviors, policies and practices. We aim to create a positive work experience and welcoming environment where everyone feels they belong and can thrive.</div>

Digital Associate Account Director

Confidential

<div>
 
 
 Job Purpose
 
 
 
 The Director of Account Management leads the strategic relationship with key enterprise customers, driving revenue growth, customer retention, and ICT/Telecom solution adoption. The role oversees a team of account managers, ensures exceptional customer experience, and aligns commercial strategy with the company&rsquo;s overall business objectives. This position requires deep expertise in ICT/Telecom products, complex solution selling, leadership, and high-level stakeholder management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Strategic Leadership &amp; Business Growth
 
 
 <ul>
 <li>
 Develop and execute the
 
 account management strategy
 
 to achieve revenue, gross margin, and customer portfolio growth targets.
 </li>
 <li>
 Identify new business opportunities across ICT, Cloud, Network, Cybersecurity, IoT, Data Center, and Managed Services.
 </li>
 <li>
 Lead high-level negotiations for multi-million SAR contracts, renewals, and SLAs.
 </li>
 <li>
 Drive cross-selling and up-selling initiatives to maximize account value.
 </li>
 <li>
 Analyze market trends, competitor movements, and customer demands to shape commercial strategy.
 </li>
 </ul>
 
 
 2. Key Account Management
 
 
 <ul>
 <li>
 Oversee and guide relationships with top-tier enterprise and government accounts.
 </li>
 <li>
 Act as the
 
 executive point of escalation
 
 , ensuring high customer satisfaction and quick resolution of critical issues.
 </li>
 <li>
 Conduct quarterly business reviews (QBRs) with C-level stakeholders and align solutions with customer digital transformation goals.
 </li>
 <li>
 Ensure accurate forecasting, pipeline management, and account planning.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; Performance Management
 
 
 <ul>
 <li>
 Lead, mentor, and coach a team of senior account managers and specialists.
 </li>
 <li>
 Set KPIs, monitor performance, and drive a high-performing, customer-centric culture.
 </li>
 <li>
 Provide guidance on opportunity qualification, proposal development, pricing, and deal structuring.
 </li>
 <li>
 Collaborate with HR on talent development, capability building, and succession planning.
 </li>
 </ul>
 
 
 4. Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with
 
 Product, Technology, Finance, Legal, Marketing
 
 , and
 
 Customer Care
 
 teams to deliver integrated solutions.
 </li>
 <li>
 Ensure proposals (RFPs/RFQs) meet technical and commercial standards.
 </li>
 <li>
 Coordinate with the PMO and Service Delivery teams to ensure successful implementation of solutions.
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, ICT, Engineering, or related field.
 </li>
 <li>
 7 Years experience in the telecom field.
 </li>
 <li>
 
 MBA or executive leadership certification
 
 preferred.
 </li>
 </ul>
 
 
</div>

Director, Account Manager (Telecom & ICT)

Red Sea Global

<div>
 
 
 Empowering Progress Through Integrated Supply Chain &amp; Logistics Solutions
 
 
 
 
 
 
 
 Red Sea Coastal Trading Company
 
 is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.
 
 
 
 
 
 Operating at the heart of Saudi Arabia&rsquo;s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.
 
 
 
 
 
 With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global&rsquo;s commitment to sustainability, operational excellence, and local value creation.
 
 
 
 
 
 
 Efficiency in Motion. Excellence in Delivery.
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 
 The Senior Manager, Key Account Management, will be responsible for supporting the Associate Director in managing strategic sourcing and relationships with key clients across the hospitality sector (hotels, restaurants, retail, etc.) and other industries within KSA, with potential expansion into the MENA region. This role will focus on strengthening customer relationships, driving sales, and achieving revenue targets. The Senior Manager will contribute to business growth by ensuring that Red Sea Trading and Logistic Co's solutions meet client needs while fostering long-term partnerships.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 
 
 Strategic Account Management:
 
 
 
 Assist in managing relationships with key clients across the hospitality and other external sectors. Develop a detailed understanding of clients' needs to tailor solutions that enhance business value.
 
 
 
 
 
 
 Business Development:
 
 
 
 Identify and target potential customers within the hospitality and non-hospitality sectors in KSA. Expand the customer base through outreach and industry networking. Support the onboarding of RSG hotels as per the opening roadmap.
 
 
 
 
 
 
 Sales &amp; Revenue Growth:
 
 
 
 Contribute to achieving sales targets and KPIs by helping to negotiate and close deals with key accounts. Ensure the delivery of services aligns with client expectations, contractual agreements, and company objectives.
 
 
 
 
 
 
 Cross-Functional Collaboration:
 
 
 
 Work alongside logistics, operations, sourcing/purchasing, and import freight teams to ensure smooth execution of services. Support communication between departments to guarantee high-quality service delivery.
 
 
 
 
 
 
 Customer Retention &amp; Satisfaction:
 
 
 
 Contribute to customer satisfaction initiatives by collecting regular feedback, ensuring positive client relationships, and driving retention across key accounts.
 
 
 
 
 
 
 Market Intelligence:
 
 
 
 Track market trends, competitor activity, and customer preferences within KSA and the broader MENA region. Provide insights to the Associate Director and senior management for informed decision-making.
 
 
 
 
 
 
 Team Support &amp; Development:
 
 
 
 Mentor and guide a team of Key Account Managers and Specialists, fostering a collaborative environment to ensure team success and the achievement of account management goals.
 
 
 
 
 
 
 Reporting &amp; Forecasting:
 
 
 
 Provide regular reports on sales, demand forecasts, pipeline data, and market insights to the Associate Director. Monitor key metrics and performance data to adjust strategies as needed.
 
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Supply Chain Management, Hospitality Management, or a related field; MBA is a plus.
 </li>
 <li>
 Minimum of 6-8 years of experience in Key Account Management or Sales, with at least 3-5 years in a leadership or supervisory role in the hospitality or related industries.
 </li>
 <li>
 Proven track record in managing and growing key accounts within KSA and the MENA region.
 </li>
 <li>
 Fluency in Arabic and English (both spoken and written) is required.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Sales &amp; Business Development: Expertise in generating business, developing sales strategies, and closing deals with high-value clients.
 </li>
 <li>
 Account Management: Strong ability to manage multiple clients, ensuring satisfaction and long-term success.
 </li>
 <li>
 Negotiation: Solid negotiation skills to close profitable deals while meeting client needs.
 </li>
 <li>
 CRM Proficiency: Skilled in using CRM systems for client relationship management and tracking sales activities.
 </li>
 <li>
 Communication Skills: Excellent verbal and written communication skills in both English and Arabic to interact effectively with stakeholders.
 </li>
 <li>
 Problem-Solving &amp; Conflict Resolution: Strong analytical skills to resolve complex issues and manage client expectations.
 </li>
 <li>
 Presentation Skills: Ability to deliver clear, persuasive presentations to clients and internal teams.
 </li>
 <li>
 Cultural Awareness: Understanding of business cultures across the MENA region and ability to adapt approaches for different markets.
 </li>
 <li>
 Financial Acumen: Ability to assess financial health and ensure profitable contracts.
 </li>
 </ul>
</div>

Senior Key Account Manager

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 Key Responsibilities &amp; Tasks
 
 
 
 The Account Director's primary responsibilities include prospecting, qualifying, selling and closing new business to existing and net new customers. The Account director brings a Point of View to the Customer engagement; uses all resources to solve customer problems with appropriate SAP products.
 
 
 <ul>
 <li>
 Account and Customer Relationship Management, Sales and Software License and Cloud Subscription Revenue.
 
 
 </li>
 </ul>
 1.1. Annual Revenue - Achieve / exceed quota targets
 
 
 1.2. Sales strategies- Align SAP Cloud /SaaS solutions with the customer's strategic objectives - Develops best practice account plans to ensure revenue target delivery and sustainable growth. Develop relationships in new and existing customers and leverage to drive complex strategy through complex and global organizations.
 
 
 1.3. Trusted advisor - Establishes strong management and Cxx relationships based on knowledge of customer requirements and commitment to value (value of counsel and expertise, value of solutions, value of implementation expertise). Builds a foundation on which to harvest future business opportunities and accurate account information and coaching.
 
 
 1.4. Customer Acumen - Actively understand each customer's technology footprint, strategic growth plans, technology strategy and competitive landscape. Review public information (e.g. new executive appointments, earnings statements, press releases) for the company and its competitors to remain updated on key industry trends and issues impacting the prospect.
 
 
 1.5. Territory and Account Leadership - Lead designated territory, including accounts, account relationships, prospect profiling, and sales cycles. Encourage all accounts to become SAP references.
 
 
 1.6. Business Planning - Develop and deliver comprehensive business plan to address customer and prospects priorities and pain points. Utilize VE, benchmarking and ROI data to support the customer's decision process.
 
 
 1.7. ability to lead 2E2 complex transactions and initiatives with customer
 
 
 <ul>
 <li>
 Demand Generation, Pipeline and Opportunity Management
 
 
 </li>
 </ul>
 2.1. Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline. Keep pipeline current and moving up the pipeline curve.
 
 
 2.2. Pipeline partnerships - Leverage support organizations including Marketing, Inside sales, Partners and channels to funnel pipeline into the assigned territory.
 
 
 2.3. Leverage SAP Solutions - Be proficient in and bring all SAP offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, HCM, SRM et. al) and technology solutions (Business Analytics, Mobility, Database and Technology, et. al). Demonstrate early adoption of all new solutions and strategies.
 
 
 2.4. Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap. Negotiate early and against a win/win strategy for SAP and its customers.
 
 
 2.5. Support all SAP promotions and events in the territory - take an active, sales leadership role in SAP events.
 
 
 <ul>
 <li>
 Sales Excellence
 
 
 </li>
 </ul>
 3.1. Build and share best practice sales and negotiation skills.
 
 
 3.2. Sell value.
 
 
 3.3. Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
 
 
 3.4. Orchestrate resources: deploy appropriate teams to execute winning sales. Create OneSAP.
 
 
 3.5. Utilize best practice sales models.
 
 
 3.6. Understand SAP's competition and effectively position solutions against them.
 
 
 3.7. Maintain CRM system with accurate customer and pipeline information.
 
 
 3.8. Maintain and Manage Complex deals
 
 
 
 Experience &amp; Educational Requirements
 
 
 
 <ul>
 <li>
 10-20 years of experience in sales of complex business software / IT solutions
 </li>
 <li>
 Proven track record in business application software sales.
 </li>
 <li>
 Exceptional experience in lead role of a team selling environment.
 </li>
 <li>
 Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
 </li>
 <li>
 Exceptional contractual and negotiation skills.
 </li>
 <li>
 Business level English: Fluent
 </li>
 <li>
 Local language: Fluent, Business Level
 </li>
 <li>
 Oil &amp;Gas Industry Knowledge
 </li>
 <li>
 Experience with Aramco preferred
 
 
 </li>
 </ul>
 
 Skills You&rsquo;ll Use
 
 
 
 
 Advanced
 
 
 Professional Skills
 
 
 
 Deep Customer Orientation
 
 
 Excellent Effective Communication
 
 
 Establishing Trust
 
 
 Collaboration
 
 
 Results Orientation Driven
 
 
 Team Lead
 
 
 
 Tech Industry &amp; SAP General Skills
 
 
 
 Software as a Service (SaaS) , PAAS and IAAS
 
 
 Artificial Intelligence
 
 
 Process Improvement
 
 
 Technology Innovation
 
 
 SAP Cloud Suite Portfolio
 
 
 RISE and GROW with SAP
 
 
 O&amp;G strategies and trends , specially ARAMCO Strategy
 
 
 SAP Corporate Strategy
 
 
 
 Role Specific Skills
 
 
 
 Cloud Strategy
 
 
 Complex Sales
 
 
 Customer Engagement
 
 
 Customer Relationship Management
 
 
 Industry Knowledge
 
 
 Negotiation
 
 
 Sales Forecasting
 
 
 Sales Qualification
 
 
 Competitive Positioning
 
 
 Account Governance
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 440874 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Global Account Executive Expert - Oil and Gas

ASMO

<div>
 
 
 Job Description
 
 
 
 ASMO is a groundbreaking joint venture between DHL and Saudi Aramco. Inheriting DHL&rsquo;s logistics excellence and Saudi Aramco&rsquo;s extensive supply chain ecosystem, we are here to set a new benchmark and redefine the procurement and supply chain landscape, enabling growth.
 
 
 ASMO aims to be operational in 2025 and provide reliable end-to-end integrated procurement and supply chain services for companies across the industrial, energy, chemical, and petrochemical sectors. Our focus customers in the short term will be Saudi Aramco and its Affiliates. In the long term, all the industrial sectors within Saudi Arabia aim to reach the MENA region.
 
 
 
 Objective
 
 
 
 The Key Accounts Officer is accountable for ensuring growth and retention of key accounts in alignment with ASMO&rsquo;s &ldquo;value leadership&rdquo; strategy. The role holder collaborates closely with the Business Development Team to identify growth opportunities and deliver exceptional service to key clients.
 
 
 
 General Responsibilities
 
 
 <ul>
 <li>
 Contribute to the development and execution of the Department short to mid-term strategic plan to ensure alignment with the Department&rsquo;s strategic priorities, and the corporate goals.
 </li>
 <li>
 Contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial and strategic objectives.
 </li>
 <li>
 Monitor, control and report key performance indicators related to the Department to track performance and recommend corrective actions.
 </li>
 <li>
 Collaborate with the Business Development Team to identify opportunities for upselling, cross-selling, and expanding services within existing key accounts, driving revenue growth.
 </li>
 <li>
 Work closely with the Key Account Manager and Head of Sales &amp; Business Development to align key account strategies with the organization's "value leadership" strategy, emphasizing cost efficiency and superior supply chain service performance.
 </li>
 <li>
 Collaborate with the Director of Sales &amp; Customer Service to align the sales team with ASMO's "value leadership" strategy, emphasizing cost efficiency and superior supply chain service performance.
 </li>
 <li>
 Implement and assist with the development of strategic account plans for ASMO&rsquo;s key clients, outlining objectives, growth strategies, and key performance indicators (KPIs).
 </li>
 <li>
 Foster long-term relationships with key client stakeholders, gaining a deep understanding of their needs and aligning ASMO's offerings to meet and exceed their expectations.
 </li>
 <li>
 Ensure that ASMO consistently delivers exceptional service and value to key accounts, proactively addressing any issues or concerns.
 </li>
 <li>
 Monitor customer satisfaction levels and close actions and follow up action owners to maintain high levels of client loyalty and retention.
 </li>
 <li>
 Relay valuable client feedback and market insights to internal teams to inform product or service improvements.
 </li>
 <li>
 Maintain accurate records of key account activities, sales, and interactions using CRM tools, taking ownership of ensuring actions are closed out on time.
 </li>
 <li>
 Analyse key account performance data and market trends to make informed decisions and adjustments to account strategies.
 </li>
 <li>
 Ensure compliance to contractual obligations, timings, reporting and change control.
 </li>
 <li>
 Manage the activities of direct reports to ensure that all work is carried out in an efficient manner, in line with the annual business plans, policies and procedures.
 </li>
 <li>
 Manage self-development through performance management processes by agreeing annual objectives, and constructive feedback.
 </li>
 <li>
 Identify training and developmental needs and in conjunction with Key Account Manager bridge the knowledge gap to ensure continuous progression, and high-level of competence within the team.
 </li>
 <li>
 Contribute in defining an optimum structure for the Department, to ensure smooth workflow of operational processes and optimal utilisation of resources.
 </li>
 <li>
 Provide input into the preparation and consolidation of the Client budget, monitor financial reporting compliance during the year and identify areas of improvement / unsatisfactory performance (if any), and recommend mitigating actions.
 </li>
 <li>
 Identify and manage implementation of change initiatives on contractual management, systems, processes and practices considering &lsquo;international leading practices&rsquo;, and/or other changes in the business environment.
 </li>
 <li>
 Recommend improvements to departmental procedures, and ensure implementation of policies, procedures, systems and controls covering the assigned areas of responsibility so that all activities meet ASMO&rsquo;s standards, compliance, and regulatory requirements, align to business requirements, and increase operational efficiency.
 </li>
 <li>
 Identify opportunities for the continuous improvement of systems, processes and practices considering &lsquo;international leading practices&rsquo;, in order to increase operational effectiveness.
 </li>
 <li>
 Ensure that all relative reports are prepared timely and accurately, and meet the Department&rsquo;s requirements, policies and standards.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or equivalent from a recognized and accredited university is required.
 </li>
 <li>
 CPSP (Certified Professional Salesperson), Salesforce Certified Administrator, or any relevant certification is preferred.
 </li>
 <li>
 Demonstrated proficiency in oral and written English.
 </li>
 <li>
 5 years&rsquo; experience in a similar role or in KAM or Business Development function.
 </li>
 <li>
 Proven experience in key account management or strategic account management roles.
 </li>
 </ul>
 
 
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Key Account Officer

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541 account director jobs IN Saudi Arabia

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Key Account Officer