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Lucidya | لوسيديا

<div>
 
 About Lucidya
 
 
 
 Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.
 
 
 Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
 
 
 
 Why This Role Matters
 
 
 
 Saudi Arabia is investing heavily in digital transformation and citizen experience as part of Vision 2030. Government entities are actively exploring how AI can enhance service quality, strengthen engagement and improve operational insight.
 
 
 As a Government Account Executive, you'll work closely with ministries and public institutions to understand their goals, align on priorities and introduce solutions that enable smarter, data-driven decision-making. You'll operate within structured procurement environments, collaborate with multiple stakeholders and build long-term partnerships grounded in trust, credibility and measurable impact.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Own government revenue targets and drive sustainable ARR growth within public sector accounts
 </li>
 <li>
 Identify and shape opportunities early, before formal RFP issuance
 </li>
 <li>
 Lead full sales cycles end-to-end: stakeholder mapping, discovery, solution positioning, PoC coordination, RFP submission, negotiation and contract closure
 </li>
 <li>
 Navigate Etimad and formal procurement processes confidently and professionally
 </li>
 <li>
 Lead and coordinate Proof of Concepts (PoCs) that clearly demonstrate measurable impact for ministries and public institutions
 </li>
 <li>
 Build trusted relationships with decision-makers, procurement teams and executive sponsors
 </li>
 <li>
 Maintain and grow a portfolio of loyal government clients (minimum 5 strategic accounts preferred)
 </li>
 <li>
 Obsess over pipeline quality and forecasting accuracy - government cycles require discipline
 </li>
 <li>
 Confidently handle objections related to compliance, data privacy, security and public accountability
 </li>
 <li>
 Continuously learn about regulatory frameworks, procurement updates and competitive positioning within the government ecosystem
 
 
 </li>
 </ul>
 You are responsible for outcomes: strategic public sector partnerships, successful PoCs and long-term contract value, not just one-off wins.
 
 
 
 Who You Are
 
 
 
 <ul>
 <li>
 You are a Saudi national with 4+ years of experience in government or public sector technology sales
 </li>
 <li>
 You have successfully closed deals with government entities and can demonstrate proof of performance
 </li>
 <li>
 You understand how procurement truly works - Etimad, RFP cycles, compliance documentation and approvals
 </li>
 <li>
 You've worked with within B2B SaaS environments
 </li>
 <li>
 You don't wait for tenders to appear, you build positioning early
 </li>
 <li>
 You are patient but persistent - you understand government timelines without losing momentum
 </li>
 <li>
 You communicate complex AI solutions in a simple, structured and credible way
 </li>
 <li>
 You are detail-oriented and structured - documentation, compliance and follow-through matter
 </li>
 <li>
 You collaborate well internally and coordinate effectively across technical and delivery teams
 </li>
 <li>
 Experience in analytics, CX platforms, AI or social listening solutions is highly preferred
 
 
 </li>
 </ul>
 Culturally, you are:
 
 
 <ul>
 <li>
 Ambitious but humble
 </li>
 <li>
 Competitive but ethical
 </li>
 <li>
 Outcome-driven, not ego-driven
 </li>
 <li>
 Comfortable in a fast-scaling environment where structure evolves
 
 
 </li>
 </ul>
 
 
 What the Hiring Process Will Look Like
 
 
 
 
 <ul>
 <li>
 Screening call with Talent Acquisition
 </li>
 <li>
 Technical Interview/Deep dive with Enterprise Sales Manager
 </li>
 <li>
 Case study presentation
 </li>
 <li>
 Offer
 </li>
 </ul>
</div>

Account Executive - Government

Lucidya

<div><h3 class="jobSectionHeader">About Lucidya</h3>
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.
Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalised experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<h3 class="jobSectionHeader"> 
Why This Role Matters</h3>
Saudi Arabia is investing heavily in digital transformation and citizen experience as part of Vision 2030. Government entities are actively exploring how AI can enhance service quality, strengthen engagement and improve operational insight.
As a Government Account Executive, you&rsquo;ll work closely with ministries and public institutions to understand their goals, align on priorities and introduce solutions that enable smarter, data-driven decision-making. You&rsquo;ll operate within structured procurement environments, collaborate with multiple stakeholders and build long-term partnerships grounded in trust, credibility and measurable impact.<h3 class="jobSectionHeader"> 
What You Will Do</h3><ul>
<li>Own government revenue targets and drive sustainable ARR growth within public sector accounts.</li>
<li>Identify and shape opportunities early, before formal RFP issuance.</li>
<li>Lead full sales cycles end-to-end: stakeholder mapping, discovery, solution positioning, PoC coordination, RFP submission, negotiation and contract closure.</li>
<li>Navigate Etimad and formal procurement processes confidently and professionally.</li>
<li>Lead and coordinate Proof of Concepts (PoCs) that clearly demonstrate measurable impact for ministries and public institutions.</li>
<li>Build trusted relationships with decision-makers, procurement teams and executive sponsors.</li>
<li>Maintain and grow a portfolio of loyal government clients (minimum 5 strategic accounts preferred).</li>
<li>Obsess over pipeline quality and forecasting accuracy - government cycles require discipline.</li>
<li>Confidently handle objections related to compliance, data privacy, security and public accountability.</li>
<li>Continuously learn about regulatory frameworks, procurement updates and competitive positioning within the government ecosystem.</li>
</ul>
You are responsible for outcomes: strategic public sector partnerships, successful PoCs and long-term contract value, not just one-off wins.<h3 class="jobSectionHeader"> 
Who You Are</h3><ul>
<li>You are a Saudi national with 4+ years of experience in government or public sector technology sales.</li>
<li>You have successfully closed deals with government entities and can demonstrate proof of performance.</li>
<li>You understand how procurement truly works - Etimad, RFP cycles, compliance documentation and approvals.</li>
<li>You&rsquo;ve worked with within B2B SaaS environments</li>
<li>You don&rsquo;t wait for tenders to appear, you build positioning early.</li>
<li>You are patient but persistent - you understand government timelines without losing momentum.</li>
<li>You communicate complex AI solutions in a simple, structured and credible way.</li>
<li>You are detail-oriented and structured - documentation, compliance and follow-through matter.</li>
<li>You collaborate well internally and coordinate effectively across technical and delivery teams.</li>
<li>Experience in analytics, CX platforms, AI or social listening solutions is highly preferred.</li></ul> 
Culturally, you are:<ul>
<li>
Ambitious but humble.</li>
<li>Competitive but ethical.</li>
<li>Outcome-driven, not ego-driven.</li>
<li>Comfortable in a fast-scaling environment where structure evolves. 
</li></ul><h3 class="jobSectionHeader">What the Hiring Process Will Look Like</h3><ul>
<li>Screening call with Talent Acquisition</li>
<li>Technical Interview/Deep dive with Enterprise Sales Manager</li>
<li>Case study presentation</li>
<li>Offer</li></ul></div>

<div>
 
 Role Purpose
 
 
 
 Responsible for driving business growth within Government / Public Sector by identifying, developing, and closing opportunities aligned with the organization strategic objectives. This role requires strong ownership of the sales cycle, from opportunity identification through contracting, invoicing, and collection, while maintaining high standards of professionalism and service delivery.
 
 
 
 Job Accountabilities &amp; Activities
 
 
 
 <ul>
 <li>
 Develop and manage a government-sector sales pipeline aligned with the company&rsquo;s financial targets.
 </li>
 <li>
 Identify and originate opportunities within ministries, authorities, and government agencies.
 </li>
 <li>
 Drive the closure of new government business by building trusted relationships at executive, operational, and technical levels.
 </li>
 <li>
 Expand business within existing government accounts through cross-sell and upsell opportunities.
 </li>
 <li>
 Prepare and maintain account plans for government accounts
 </li>
 <li>
 Lead and manage the full sales cycle, including quotations, commercial proposals, and contractual documentation.
 </li>
 <li>
 Own forecasting, pipeline reporting, invoicing, and collections for assigned accounts.
 </li>
 <li>
 Coordinate closely with presales, technical, delivery, and internal stakeholders to ensure successful deal execution.
 </li>
 <li>
 Demonstrated success in managing and winning government tenders, RFPs, RFQs, and framework agreements.
 </li>
 <li>
 Solid understanding of government procurement regulations, compliance, and contractual environments.
 </li>
 <li>
 Maintain strong knowledge of government procurement processes, approval workflows, and budget cycles.
 </li>
 <li>
 Build technical and commercial proposals and present offers based on the customer&rsquo;s scope and requirements.
 </li>
 <li>
 Ensure compliance with internal sales processes, governance, and reporting requirements.
 </li>
 <li>
 Continuously contribute to improving sales processes, efficiency, and best practices within government sales.
 
 
 </li>
 </ul>
 
 Education &amp; Certifications
 
 
 
 Bachelor's Degree in Engineering Computer Science, Information Technology, or any related field.
 
 
 
 Required Years Of Experience
 
 
 
 Minimum
 
 3&ndash;5 years of experience
 
 in government / public sector sales within Saudi Arabia.
 
 
 Demonstrated success in managing and winning government tenders, RFPs, RFQs, and framework agreements.
 
 
 Solid understanding of government procurement regulations, compliance, and contractual environments.
</div>

Sales Specialist

Atos

<div>
 
 About Atos Group
 
 
 
 Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. &euro;10 billion, operating in 61 countries under two brands &mdash; Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
 
 
 The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
 
 
 
 Data &amp; AI Sales Manager &mdash; Dubai- UAE/ Riyadh -KSA
 
 
 
 Function Sales | Role Type Individual Contributor with Orchestration Leadership
 
 
 Role Mission
 
 
 Drive sustainable, compliant revenue growth in Middle East by acquiring and expanding strategic accounts through consultative selling of Data, AI/ML and Generative AI solutions. Orchestrate internal teams and partners to translate business outcomes into secure, governed and scalable programs that deliver measurable time-to-value.
 
 
 
 Role Summary (What You Will Own)
 
 
 
 <ul>
 <li>
 End-to-end commercial ownership of Data &amp; AI opportunities demand generation, qualification, deal shaping, pricing, contracting, closure and expansion.
 </li>
 <li>
 Quota attainment and predictable forecasting through disciplined pipeline management and value-based selling.
 </li>
 <li>
 C-level relationships (CIO/CDO/CISO/Line-of-Business heads) and stakeholder alignment across business, IT, security, procurement and finance.
 </li>
 <li>
 Partner motions with hyperscalers and key data/AI platforms to accelerate pipeline, funding and wins.
 </li>
 <li>
 Inclusion of data governance, privacy and security-by-design in every opportunity&mdash;especially for regulated sectors.
 
 
 
 </li>
 </ul>
 Scope, Stakeholders &amp; Ways of Working
 
 
 This role succeeds by combining commercial leadership with strong solution fluency and internal orchestration
 
 
 <ul>
 <li>
 Primary focus Abu Dhabi strategic accounts across Government/Public Sector, Energy, Financial Services, Aviation and large enterprises.
 </li>
 <li>
 Internal interfaces Account Executives, Presales/Solution Architects, Delivery/Program Leaders, Partner/Alliance Managers, Legal/Finance, Marketing, and Global Data &amp; AI leadership.
 </li>
 <li>
 Customer interfaces CXO-level sponsors, Data Office/CDO, Architecture, Security/CISO, Compliance/Privacy, Operations, Procurement, and Finance.
 </li>
 <li>
 Operating cadence weekly pipeline reviews; monthly forecast calls; QBRs with strategic accounts; joint partner account planning.
 
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Territory &amp; Account Leadership
 
 
 <ul>
 <li>
 Build and execute territory plans , including target account lists, stakeholder maps, whitespace analysis and competitive strategy.
 </li>
 <li>
 Establish executive sponsorship and account governance; run outcome-focused workshops to uncover high-value use cases.
 </li>
 <li>
 Develop 3&ndash;5 sector plays (e.g., citizen services automation, fraud &amp; risk analytics, asset performance, predictive maintenance, GenAI copilots, operational intelligence).
 
 
 
 </li>
 </ul>
 Pipeline, Qualification &amp; Forecasting
 
 
 <ul>
 <li>
 Create and progress a healthy pipeline using MEDDICC (or equivalent); maintain CRM hygiene and accurate stage discipline.
 </li>
 <li>
 Drive deal inspection compelling event, economic buyer, technical win plan, security/compliance approach, and mutual close plan.
 </li>
 <li>
 Provide predictable forecasting with clearly defined committed, best-case and pipeline scenarios.
 
 
 
 </li>
 </ul>
 Deal Shaping &amp; Value Engineering
 
 
 <ul>
 <li>
 Lead multi-stakeholder deal strategy, orchestrating presales and delivery to create a differentiated, executable solution and roadmap.
 </li>
 <li>
 Develop business cases and value models (TCO/ROI), quantify outcomes and validate assumptions with customer finance and program owners.
 </li>
 <li>
 Own pricing strategy, proposal quality and negotiation; protect margin while meeting customer outcomes and delivery feasibility.
 
 
 
 </li>
 </ul>
 Partner &amp; Ecosystem Growth
 
 
 <ul>
 <li>
 Run partner-led and partner-assisted motions with hyperscalers (Azure/AWS/Google Cloud) and platform partners (e.g., Databricks/Snowflake).
 </li>
 <li>
 Leverage co-sell programs and funding mechanisms to accelerate PoCs, reference architectures and joint wins.
 </li>
 <li>
 Create repeatable assets pitch decks, value narratives, case studies, and proposal templates aligned to Abu Dhabi priorities.
 
 
 
 </li>
 </ul>
 Post-Sale Expansion (Land-and-Expand)
 
 
 <ul>
 <li>
 Ensure high-quality handover to delivery with clear scope, governance, success metrics and stakeholder alignment.
 </li>
 <li>
 Identify expansion roadmap within 90&ndash;180 days of delivery start (next use case, scale-out, managed services, platform adoption).
 </li>
 <li>
 Monitor customer satisfaction and executive alignment to sustain long-term account growth.
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 7&ndash;12+ years of enterprise technology sales experience with 3+ years selling Data/Analytics/AI/GenAI solutions or services.
 </li>
 <li>
 Proven track record of closing complex, multi-stakeholder transformation deals (multi-million AED / equivalent) and consistent quota attainment.
 </li>
 <li>
 Experience selling in UAE /KSA -regulated sectors (Government/Public Sector, BFSI, Energy, Aviation).
 </li>
 <li>
 Strong value selling and commercial skills business case creation, pricing, negotiation, contracting, and margin discipline.
 </li>
 <li>
 Comfortable working with solution architects and delivery leads to produce credible architectures, statements of work, and transformation roadmaps.
 </li>
 <li>
 Executive presence, strong written and verbal communication.
 </li>
 <li>
 Bilingual Arabic &amp; English Communication is a plus.
 
 
 
 </li>
 </ul>
 Core Competencies (How You Win)
 
 
 <ul>
 <li>
 Consultative selling discovery depth, outcome framing, and stakeholder alignment.
 </li>
 <li>
 Deal leadership clear win plans, mutual close plans, and disciplined qualification.
 </li>
 <li>
 Technical fluency ability to sell outcomes without overselling risk; credible in governance/security conversations.
 </li>
 <li>
 Partner orchestration co-sell, funding utilization, and joint account execution.
 </li>
 <li>
 Sales Operational excellence forecasting accuracy, CRM discipline, and repeatable sales motions.
 </li>
 <li>
 Integrity and customer trust responsible AI positioning and confidentiality.
 
 
 
 </li>
 </ul>
 KPIs &amp; Success Metrics
 
 
 Targets may be calibrated by segment and annual plan; the measures below define expected performance and operating discipline.
 
 
 
 KPI
 
 
 
 
 How Measured
 
 
 
 
 Target Guidance
 
 
 
 
 Quota Attainment (Bookings)
 
 
 
 Closed-won bookings vs target (quarterly/annual).
 
 
 &ge;100% annual; &ge;90% quarterly
 
 
 
 Pipeline Coverage
 
 
 
 Qualified pipeline for next 2 quarters / quota.
 
 
 &ge;3.0x (Q+1); &ge;2.0x (Q+2)
 
 
 
 Win Rate
 
 
 
 Closed-won / closed for qualified opportunities.
 
 
 &ge;30&ndash;40% for complex deals
 
 
 
 Forecast Accuracy
 
 
 
 Committed forecast vs actual bookings.
 
 
 &plusmn;10% monthly
 
 
 
 Deal Quality
 
 
 
 Margin, scope clarity, delivery feasibility; reduced rework.
 
 
 Meets margin guardrails; minimal scope churn
 
 
 
 Partner Impact
 
 
 
 Partner-sourced/influenced pipeline and bookings.
 
 
 &ge;20&ndash;30% influenced
 
 
 
 Governance/ Compliance
 
 
 
 Critical compliance issues attributable to deal/scope.
 
 
 Zero critical breaches
 
 
 
 Customer Satisfaction
 
 
 
 CSAT/NPS or executive feedback after delivery start.
 
 
 &ge;8/10 or company standard
 
 
 
 Choose your future. Choose Atos.
 
</div>

Data & AI Sales Manager

Salesforce

<div>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
<h2 class="jobSectionHeader">Account Executive &ndash; Public Sector (Tableau) | KSA
</h2>Location: Riyadh, Saudi Arabia
Experience: 8+ Years in KSA Public Sector Sales
Language: Fluency in Arabic and English is Required
<h3 class="jobSectionHeader">About Salesforce
</h3>We&rsquo;re Salesforce, the Customer Company . We help companies across every industry blaze new trails and connect with their customers in a whole new way using AI + Data + CRM .
In Saudi Arabia, we aren't just selling software; we are partnering with the Kingdom to realize Vision 2030 . If you believe business is the greatest platform for change&mdash;and you want to empower government entities through the world&rsquo;s leading analytics platform, Tableau &mdash;you&rsquo;ve come to the right place.
<h3 class="jobSectionHeader">The Role: Impact the Future of the Kingdom
</h3>As an Enterprise Account Executive for Tableau, you will be at the forefront of the digital revolution in KSA. You will manage a high-stakes portfolio of Key Public Sector Accounts and Giga Projects , helping government leaders turn massive data sets into actionable insights.
Your Mission:
<ul><li>Strategic Growth: Craft and execute detailed account plans to identify expansion opportunities and drive Enterprise License Agreements (ELAs) .
</li><li>Orchestrate Success: Lead a &quot;virtual&quot; internal team of specialists, architects, and partners to build long-term strategic roadmaps for your clients.
</li><li>Relationship Excellence: Use your network to navigate complex government hierarchies, building trust with C-level stakeholders and key influencers.
</li><li>Collaborate: Work in tandem with Salesforce &quot;Core&quot; Account Executives to deliver a unified &quot;One Salesforce&quot; experience to our customers.
</li></ul><h3 class="jobSectionHeader">Who Are You?
</h3>We are looking for a high-energy &quot;Trailblazer&quot; who fits the following profile:
<ul><li>The Overachiever: You have a consistent track record of smashing sales quotas in the KSA Public Sector. You don&rsquo;t just meet goals; you redefine them.
</li><li>The Industry Expert: With 8+ years of experience selling into Saudi government entities, you understand the nuances of local procurement, Vision 2030 mandates, and the PIF ecosystem.
</li><li>The Master Communicator: You are as comfortable presenting in an Arabic boardroom as you are collaborating with a global team in English.
</li><li>The Team Player: You know that &quot;winning&quot; is a team sport. You excel at engaging internal resources and partners to close complex, multi-million dollar deals.
</li><li>The Data-Driven Leader: You believe in the tools you sell. You maintain impeccable CRM hygiene and pride yourself on accurate, data-backed forecasting.
</li></ul><h3 class="jobSectionHeader">Requirements
</h3><ul><li>Minimum 8 years of enterprise software sales experience within the KSA Public Sector .
</li><li>Proven experience navigating Giga Projects and large-scale government digital transformations.
</li><li>Ability to travel up to 25% of the time to engage with customers on-site.
</li><li>Native or professional Arabic fluency and full professional English proficiency.
</li></ul><h3 class="jobSectionHeader">Why Join Us?
</h3>At Salesforce, we empower you to be a Trailblazer. You&rsquo;ll have access to world-class benefits, a culture of giving back (1-1-1 model), and the opportunity to work with the most innovative AI and Data tools on the planet.
Ready to help KSA lead with data? Apply today to join the Customer Company.
Note: To ensure the best candidate experience, please consider applying for a maximum of 3 roles within a 12-month period.
Unleash Your Potential
When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form .
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</div>

Tableau Account Executive - KSA

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div> 
Role Overview 
The Solution Sales Executive (SSE) Expert &ndash; HCM is a senior, quota-carrying role responsible for driving sustainable growth of SAP SuccessFactors by combining deep Human Capital Management domain expertise, strong business acumen, and end-to-end solution knowledge.
This role acts as the HCM Line-of-Business owner for assigned strategic accounts&mdash;shaping customer transformation agendas, accelerating cloud adoption (with a strong focus on AI-driven innovation), and delivering measurable business outcomes. The SSE Expert operates as a trusted advisor to C-suite executives, positioning SAP as a long-term strategic partner and market leader, while actively supporting the One SAP go-to-market strategy.
The role requires a minimum of 15 years of experience, including a proven track record of enterprise HCM solution sales over the most recent years, with demonstrated success in complex, multi-stakeholder SaaS environments. 
What You Will Do<ul><li>
Account Ownership &amp; Strategic Leadership</li><li><ul><li>
Serve as the HCM Line-of-Business owner for assigned accounts, owning the end-to-end HCM relationship.</li><li>
Develop and execute multi-year account strategies aligned with customer business priorities, SAP growth objectives, and overall account plans.</li><li>
Act as the primary HCM thought leader within the account, shaping executive agendas and transformation roadmaps.</li></ul></li><li>
Customer Value &amp; Transformation</li><li><ul><li>
Lead the end-to-end customer value journey, applying deep HR domain expertise to assess current-state processes, identify value leakage, and design prioritized transformation roadmaps.</li><li>
Translate business challenges into outcome-based solutions that deliver measurable value across the employee lifecycle.</li></ul></li><li>
Pipeline &amp; Revenue Growth</li><li><ul><li>
Proactively identify, qualify, and develop expansion and cross-sell opportunities within existing accounts.</li><li>
Build, manage, and forecast a robust HCM pipeline, and progress opportunities from discovery to close.</li><li>
Drive incremental pipeline creation, including whitespace and net-new opportunities.</li></ul></li><li>
Innovation, AI &amp; Go-to-Market Leadership</li><li><ul><li>
Lead go-to-market efforts for new HCM capabilities, with particular focus on AI-powered innovations.</li><li>
Engage early with customers to validate use cases, gather feedback, and influence SAP product direction.</li><li>
Position AI as a practical business enabler, not just a technology feature.</li></ul></li><li>
Executive Engagement &amp; Value Storytelling</li><li><ul><li>
Co-create compelling executive-level value narratives and ROI business cases in partnership with Value Advisors.</li><li>
Lead strategic discovery sessions and executive workshops to align stakeholders, shorten sales cycles, and move beyond traditional RFP-driven selling.</li></ul></li><li>
Commercial Ownership</li><li><ul><li>
Lead complex commercial discussions, including pricing, contract structures, and cloud revenue models.</li><li>
Balance customer expectations with SAP&rsquo;s profitability, long-term value creation, and strategic positioning.</li></ul></li><li>
Adoption, Consumption &amp; Customer Success</li><li><ul><li>
Partner with Customer Success and adoption teams to drive solution usage, monitor consumption metrics, and address risks.</li><li>
Support renewals, manage escalations, and secure customer references and success stories.</li><li>
Ensure value realization is continuously measured and expanded over time.</li></ul></li><li>
Governance &amp; Relationship Management</li><li><ul><li>
Build and maintain strong C-suite and buying-center relationships, converting executive sponsors into long-term advocates.</li><li>
Lead Quarterly Business Reviews (QBRs) focused on adoption, innovation, risk mitigation, and growth opportunities.</li></ul></li><li>
Ecosystem &amp; Partner Collaboration</li><li><ul><li>
Work closely with strategic partners and systems integrators (e.g., McKinsey, Bain, Accenture, Deloitte, PwC, EY) to co-develop solution proposition and joint go-to-market strategies.</li><li>
Maintain strong partner relationships at account level to accelerate customer outcomes.</li></ul></li><li>
Cross-Functional Orchestration</li><li><ul><li>
Orchestrate execution across Sales, Product, Marketing, Solution Architecture, and Delivery teams.</li><li>
Ensure alignment, clear ownership, and disciplined execution across the entire go-to-market engine.</li></ul></li><li>
Continuous Learning
</li><li><ul><li>Maintain deep, current knowledge of SAP HCM solutions, adjacent technologies, and competitive offerings.</li><li>
Use industry and competitor insights to position differentiated solutions and win competitive deals.</li></ul></li></ul> 
What You Bring<ul><li>
15+ years of enterprise experience in software sales, consulting, or HR practitioner roles, with a strong quota-carrying track record in complex, high-value engagements within the Saudi market.</li><li>
Proven success selling HCM / HR technology solutions in KSA, including large public sector, Giga Projects, semi-government, and leading private-sector enterprises.</li><li>
Deep understanding of Saudi labor regulations, including Saudization (Nitaqat), GOSI, Mudad, labor law compliance, auditability, and data privacy requirements&mdash;and the ability to translate these into compliant, value-driven HCM solutions.</li><li>
Demonstrated ability to build and sustain trusted executive relationships with C-suite, HR leaders, and government stakeholders in KSA, navigating complex decision-making and governance structures.</li><li>
Strong experience working with Vision 2030 transformation programs, positioning HR as a strategic enabler of national workforce localization, productivity, and digital transformation goals.</li><li>
Expertise in multi-stakeholder, long-cycle SaaS sales typical of the Saudi market, including commercial negotiations, procurement processes, and executive steering committees.</li><li>
Deep HCM domain knowledge combined with a strong understanding of AI, automation, and data-driven HR innovation, and the ability to position AI responsibly within local regulatory and cultural contexts.</li><li>
Proven ability to quantify business value and ROI, including workforce productivity, cost optimization, compliance risk reduction, and employee experience improvements&mdash;tailored to Saudi business priorities.</li><li>
Experience collaborating with local and global systems integrators and consulting partners operating in KSA (e.g., Accenture, Deloitte, PwC, EY, local SIs), driving joint account success.</li><li>
Strong stakeholder management and influence skills in a matrixed environment, with the ability to align global SAP strategies to local market needs.</li><li>
Cultural fluency and credibility in the Saudi market, with the ability to operate effectively across Arabic and English business environments.</li><li>
Willingness to travel within the Kingdom and engage deeply with customers on-site to support strategic initiatives and executive engagements.</li></ul> 
Due to local Saudization mandates, only Saudi nationals can be considered at this time.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 445134 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

Solution Sales Expert - HCM

Visa

<div>
 
 Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
 
 
 
 
 At Visa, you'll have the opportunity to create impact at scale &mdash; tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters &mdash; to you, to your community, and to the world.
 
 
 
 
 Progress starts with you.
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 Team Summary
 
 
 
 
 
 Visa&rsquo;s Central Europe, Middle East &amp; Africa (CEMEA) team drives growth and innovation across one of the most diverse regions globally. We partner with clients, governments, and regulators to expand digital payments, strengthen acceptance networks, and deliver secure, scalable solutions that meet the needs of consumers and businesses. Combining global capabilities with local expertise, CEMEA plays a critical role in advancing Visa&rsquo;s mission to enable commerce everywhere.
 
 
 
 
 Visa's country team in Saudi Arabia is a dedicated group of professionals committed to driving the company&rsquo;s growth and innovation in this vital market. Comprised of experts in sales, marketing, product, consulting, regulatory affairs and customer support, the team works collaboratively to tailor Visa's global strategies to the local context.
 
 
 
 
 
 What a VP, Country Manager, Saudi Arabia does at Visa:
 
 
 
 
 
 As Visa&rsquo;s most senior representative in Saudi Arabia the Country Manager will lead the country&rsquo;s strategic agenda, deepen client and regulatory engagement and oversee Visa&rsquo;s operations and performance across the Kingdom.
 
 
 
 
 
 Market &amp; Strategic Leadership
 
 
 
 
 <ul>
 <li>
 Define and execute a Saudi Arabia specific strategy aligned with CEMEA region priorities‑specific strategy aligned with CEMEA region priorities
 </li>
 <li>
 Represent Visa with regulators (SAMA), media, government bodies, and key ecosystem stakeholders
 </li>
 <li>
 Shape the local digital payments landscape by identifying growth drivers and removing operational and regulatory barriers
 </li>
 <li>
 Monitor evolving market dynamics, competitive activity, and regulatory changes to drive proactive strategic responses
 </li>
 <li>
 Responsible for full P&amp;L management, including setting and managing budgets, revenue targets, account receivables, operating expenses, forecasts and delivery of agreed profitability KPI's
 </li>
 </ul>
 
 
 Client &amp; Ecosystem Engagement
 
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for issuers, acquirers, merchants, fintech, PSPs, and government partners
 </li>
 <li>
 Lead sales, new business development and complex commercial negotiations as well as senior‑level (C‑suite) engagement
 </li>
 <li>
 Drive revenue growth across core products, value‑added services and commercial money movement solutions (e.g., B2B, remittances, government payments)
 </li>
 <li>
 Expand acceptance across the Kingdom by accelerating the adoption of secure, frictionless digital payment solutions and strengthening partnerships across the payments ecosystem
 </li>
 <li>
 Build, strengthen, and execute strategic account plans ensuring sustainable share growth and client partnership expansion
 </li>
 </ul>
 
 
 Regulatory &amp; Government Affairs
 
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with SAMA, key ministries, and national program
 </li>
 <li>
 Support the Kingdom&rsquo;s national digital transformation and financial sector development agendas under Vision 2030
 </li>
 <li>
 Represent Visa in government led initiatives, working groups, and industry forums‑led initiatives, working groups, and industry forums
 </li>
 </ul>
 
 
 Team &amp; Site Leadership
 
 
 
 
 <ul>
 <li>
 Lead, inspire, and develop a high performing, diverse, and action oriented Saudi Arabia team‑performing, diverse, and action‑oriented Saudi Arabia team
 </li>
 <li>
 Foster a culture of collaboration, accountability, leadership excellence, and customer obsession, engaging with colleagues across Visa, endeavoring to provide guidance and support with complex negotiations and ensure the business is appropriately involved and informed about client matters, delivering solutions as one team.
 </li>
 <li>
 Ensure operational rigor, compliance, and an excellent employee experience across the Riyadh site
 </li>
 <li>
 Serve as the senior executive face of Visa in the Kingdom, managing day today market leadership responsibilities‑to‑day market leadership responsibilities
 </li>
 </ul>
 
 This is a hybrid position. Expectations of days in office will be confirmed by your hiring manager.
 
 
 
 
 
 Why this is important to Visa
 
 
 
 
 
 The Country Manager, Saudi Arabia is a senior leader in one of Visa&rsquo;s CEMEA region&rsquo;s largest, fastest‑growing and most strategically important markets. This role plays a pivotal part in advancing Saudi Arabia&rsquo;s Vision 2030 digital payments agenda, steering market‑level P&amp;L performance and strengthening Visa&rsquo;s presence amid the Kingdom&rsquo;s expanding role as a regional hub for digital transformation.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 What you will need:
 
 
 
 
 <ul>
 <li>
 15+ years in payments, financial services, fintech, consulting, or related industries
 </li>
 <li>
 Proven track record in senior leadership roles and managing strategic external relationships
 </li>
 <li>
 Experience operating in GCC markets (Saudi Arabia experience strongly preferred)
 </li>
 <li>
 Demonstrated success in complex commercial environments, competitive markets, and high impact dealmaking
 </li>
 <li>
 A strong track record of sales leadership, developing and leading executive-level client relationships and new business opportunities with key partners, leveraging Visa&rsquo;s products and services to build broader payments solutions.
 </li>
 <li>
 Strong B2B2C experience with knowledge of expanding into new customer distribution channels.
 </li>
 <li>
 The ability to navigate ambiguity, innovate, and lead businesses in capturing, expanding, extending, and retaining client relationships.
 </li>
 <li>
 Commercially astute with proven success in growing a business in a high-growth, fast-paced environment, meeting challenging financial and business targets.
 </li>
 <li>
 A track record of establishing strong connections with government representatives and regulators.
 </li>
 <li>
 Robust decision-making and analytical skills, with a strong command of financial, market, and consumer data, and the ability to grasp complex and detailed issues.
 </li>
 <li>
 Financially literate with an excellent understanding of risk management.
 </li>
 <li>
 Experience working in a global matrix organization with the ability to navigate complex structures and empower local decision-making.
 </li>
 <li>
 Experience leading change programs within a business and building and leading high-performing teams through cultural and transformational change.
 </li>
 <li>
 Creative and resourceful in overcoming barriers and unexpected roadblocks.
 </li>
 <li>
 An authentic leader who intuitively fosters an inclusive environment.
 </li>
 <li>
 Takes a hands-on approach to all activities with real passion and high levels of energy.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 A minimum degree-level qualification, with an MBA considered valuable.
 </li>
 <li>
 Fluent in English and Arabic strongly preferred.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
 
 
 
</div>

Vice President, Country Manager, Saudi Arabia

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