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account installation representative

The Cigna Group

<div>The Account Installation Representative will be responsible for updating policy records in the internal system to ensure the group policy is showing the correct status and level in order for the members to have access to care.
He/She will be responsible for the end-to-end Account Installation process including setting up of benefits, group details, contacts, rates, pricing, member records and card requirements.
Responsibilities and duties
<ul><li>Interacts with different internal departments and partners in the coordination and implementation of our new and renewing accounts to effectively setup benefit plan, group and member information.</li><li>
Establishes and complies with a client specific service plan.</li><li>
Ensures that the documentation received is complete and logical as per system requirements.</li><li>
Reviews the Table of Benefits for acceptability / consistency from system requirements.</li><li>
Reviews the member census received for new policies as per regulatory compliance and system requirements.</li><li>
Reconciles census against system active list for renewal policies.</li><li>
Request for additional information based on system and compliance requirements.</li><li>
Set up benefits in the system and all its other linkages.</li><li>
Set up system with group and member details.</li><li>
Responsible for releasing member welcome pack for newly installed policy and renewed policies.</li><li><ul><li>Ensure that the group policy setup has successfully been created from partner&rsquo;s system.</li></ul></li><li>
Reconcile accuracy between internal and partner&rsquo;s system before releasing member cards.</li><li>
Reviews mid-year policy changes and updates system as required.</li><li>
Ensure that the output required for the mid-year policy change has been coordinated within teams and released as required.</li><li>
Acts as an intermediary between internal departments and business partners in resolving daily service issues related to newly incepted/renewed group.</li><li>
Acts as Subject Matter Expert for any system related query for policies.</li><li>
Researches and resolves issues in day-to-day operations.</li><li>
Performs daily, weekly, monthly reconciliation between systems.</li><li>
Performs routine maintenance, report preparation and issue resolution with efficient book of business management through timely and proper utilization of internal tools.</li><li>
Performs other duties as assigned and maintains high quality of work.</li><li>
Provides the highest levels of services in Policy Administration.</li><li>
Monitors and manage team queue, workflow and quality of work.</li><li>
Build relationships with internal departments and partners to ensure smooth processing of client requests.</li><li>
Identifies potential process improvements and make recommendations to the organization.</li><li>
Actively support team members and provides resource to enable all team goals to be achieved.</li><li>
Responsibility and accountability for service levels, turnaround times and quality.</li></ul>
QUALIFICATIONS<ul><li>
Bachelor&rsquo;s degree</li><li>
1 to 2 years of experience with data entry, preferably in Medical Insurance</li><li>
Analytical skills &ndash; must be able to review data and identify any potential issues or discrepancies</li><li>
High attention to details.</li><li>
Must be able to conduct computer data entry.</li><li>
Must be able to make recommendations which are supported by various data pulls</li><li>
Intermediate proficiency in Microsoft Office Suite specifically in Excel.</li><li>
Excellent written and oral communication skills.</li><li>
Proven ability to work independently as well as a productive member of a team.</li><li>
Exceptional organization and time-management focus.</li></ul>
COMPETENCIES<ul><li>
Conflict Management &ndash; Sees opportunities within conflicts arising; reads situation quickly; engages in focused listening; can hammer out tough agreements and settle disputes equitability; can find common ground and get cooperation with minimum disruption.</li><li>
Customer Focus &ndash; Is dedicated to meeting the expectations and requirements of internal and external customers; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect</li><li>
Dealing with Ambiguity - Can effectively cope with change; can shift gears comfortably. Can decide and act without having the total picture. Doesn&rsquo;t have to finish things before moving on. Can comfortably handle risk and uncertainty. Interpersonal Savvy - Relates well to all kinds of people&mdash;up, down, and sideways, inside and outside the organization; Can build appropriate rapport, constructive and effective relationships. Can diffuse even high-tension situations comfortably. - Learning and Applying quickly &ndash; Learns quickly when facing new problems; open to change. Analyzes both successes and failures for clues to improvement. Experiments and will try anything to find solutions. - Organizing -</li><li>
Can orchestrate multiple activities at once to accomplish a goal. Uses resources effectively and efficiently. Arranges information, emails and other files in a useful manner. - Perservance - Pursues everything with energy, drive, and a need to finish. Seldom gives up before finishing, especially in the face of resistance or setbacks.</li></ul>
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we&rsquo;re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Account Installation Representative

Philips

<div><h3 class="jobSectionHeader">Job Title
</h3>Field Service Engineer
<h3 class="jobSectionHeader">Job Description
</h3>Install Philips Healthcare (PH) equipment according to standards with respect to quality and installation time as set by PH
<div>Your role:
<ul><li>Perform planned maintenance and equipment modifications within the scheduled time and to the quality standards set by PH
</li><li>Perform corrective maintenance, supported when necessary by tier-2 support helpdesk
</li><li>Demonstrate commitments to meet customer needs and requirements by ensuring all given quality standards
</li><li>Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field problem reports and other paperwork as assigned
</li><li>Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions &ndash; PLS) through customer visits and provide feedback and recommendations to the management, relevant people within the organization
</li><li>Support the District Customer Services &amp; Operations Manager and the Customer Services Account Manager as appropriate with contract renewals etc.
</li><li>Use company property with care to ensure optimal results with minimal operational costs
</li><li>Keep abreast of new technologies likely to affect PH range of products
</li><li>Be a professional representative for PH with respect to customer problems, ensuring personal acceptability by the customer in appearance and behavior in accordance with PH policy and targets
</li><li>Responsible for executing service events (maintenance &amp; Installation) in compliance with applicable version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard policies 
</li></ul> 
You're the right fit if you have:
<ul><li>University degree in Electrical and Electronics Engineering, Biomedical Engineering or relevant disciplines
</li><li>Min.3 years of field service experience, preferably on hands experience in IGT product line.
</li><li>Strong knowledge in diagnosing and repairing electronic equipment, troubleshooting and responding to customers&rsquo; concerns
</li><li>Strong customer service and communication skills
</li><li>Must be able to work both individually and in an established team setting
</li><li>Advanced level of English &amp; Arabic is a must
</li></ul>How we work together
 
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
 
Onsite roles require full-time presence in the company&rsquo;s facilities.
 
Field roles are most effectively done outside of the company&rsquo;s main facilities, generally at the customers&rsquo; or suppliers&rsquo; locations.
 
this role is a/field/role. 
<div> 
About Philips
 
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
 
<ul><li>Learn more about our business .
</li><li>Discover our rich and exciting history .
</li><li>Learn more about our purpose .
</li></ul>If you&rsquo;re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here .
</div>#LI-EU
#LI-FIELD</div></div>

Field Service Engineer

Muller's Solutions

<div>This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows. 
Key Responsibilities:
Role Overview
This position operates continuously throughout the year to deliver comprehensive support for the enterprise server landscape. The individual will be responsible for the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is critical in ensuring system stability through daily operational tasks, patching, monitoring, and troubleshooting, while also providing support for SAP environments hosted on Windows.
Areas of Responsibility
Key Accountabilities
Strategic Management<ul><li>
Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations.</li><li>
Operations Management</li><li>
Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters (e.g., Server 2012, 2016). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Consistently review system logs and OS behavior to proactively monitor performance and resolve any issues.</li><li>
People Management</li><li>
Build Relationships</li><li>
Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, as well as manage scheduled maintenance.</li><li>
Process Improvement &amp; Knowledge Management</li><li>
Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain both technical and detailed design documentation, as well as operational documentation. Create, manage, and delete user/group accounts, and enforce account policies. Raise and oversee support tickets with Microsoft, including troubleshooting, log collection, and follow-up activities.</li></ul> 

Requirements 
Requirements:<ul><li>
Degree: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related discipline.</li><li>
Years of Experience: 3-5+ years of experience in enterprise Windows Server administration.</li><li>
Technical Skills: Proficient in Windows Server (2012, 2016+) and Windows Clustering. Extensive experience with Microsoft System Center (SCOM, SCCM), and knowledge of Microsoft Orchestrator for automation tasks. Familiarity with supporting SAP, SAP HANA, or SAP S/4HANA on Windows platforms. Skilled in operating system installation, monitoring, troubleshooting, and patch management. Experience managing Active Directory, user account configurations, and group policies.</li><li>
Generic Skills: Capability to function in a 24/7/365 shift-based work environment. Strong documentation abilities for both design and operational processes. Excellent skills in collaborating with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).</li><li>
Decision Making Authority: Empowered to install, configure, patch, and maintain all Windows server systems and clusters. Accountable for daily operations, monitoring, and troubleshooting in the Windows environment. Authorized to create and manage user/group accounts and policies. Responsible for overseeing the full lifecycle of vendor support tickets with Microsoft.</li></ul>
Preferred Qualifications:<ul><li>
Familiarity with virtualization technologies (such as VMware or Hyper-V).</li><li>
Understanding of network fundamentals and protocols (TCP/IP, DNS, DHCP).</li><li>
Knowledge of system backup and recovery solutions.</li><li>
Detail-oriented and organized approach to managing tasks and documentation.</li><li>
Passion for technology and eagerness to stay updated on industry trends.</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Windows OS System Administrator-(Saudi National Only)

Giza Systems EG

<div>Giza Arabia Riyadh, Saudi Arabia Posted 10 days ago Expires in 19 days Ref: JB5443089</div>
 <div><div><h4 class="jobSectionHeader">Job Description</h4>
<div><ul><li>Ensure all RHEL systems comply with vendor recommendations and security best practices.</li>
<li>Ensure adherence to NCA and NIC cybersecurity regulations.</li>
<li>Contribute to OS lifecycle planning, upgrades, and decommissioning.</li>
<li>Install, configure, manage, operate, and maintain RHEL server systems and RHEL Clusters (RHEL 7, 8, 9).</li>
<li>Perform daily operations support including installation, monitoring, troubleshooting, virus protection, and resource observation.</li>
<li>Manage PACEMAKER clusters.</li>
<li>Support SAP, SAPHANA, and SAP4HANA environments running on RHEL.</li>
<li>Review system logs and OS behavior to proactively identify and address issues.</li>
<li>Build strong working relationships with ERP, application, DB, and webhosting teams for support and maintenance.</li>
<li>Manage and maintain monitoring agents (SCOM, AppDynamic) and management agents (SCCM).</li>
<li>Create and maintain technical design and operational documentation.</li>
<li>Manage user/group account creation, maintenance, and policies.</li>
<li>Raise and manage RedHat support tickets including troubleshooting, log collection, and follow-up.</li>
</ul></div>
<h4 class="jobSectionHeader">Personal Skills</h4>
<div><ul><li>Strong Team Management Skills.</li>
<li>Excellent communication, interpersonal skills.</li>
<li>Excellent problem-solving skills.</li>
<li>Strong documentation skills for design and operational processes.</li>
<li>Excellent collaboration and communication skills.</li>
<li>Proactive mindset with strong attention to detail.</li>
</ul></div>
<h4 class="jobSectionHeader">Technical Skills</h4> 
<div> 
 
Expertise in RHEL (7,8, 9) and RHEL clustering (Pacemaker). 
 
 
Strong experience supporting SAP/SAPHANA on RHEL. 
 
 
Proficient in OS installation, monitoring, troubleshooting, and patch management. 
 
 
Experience managing user/group accounts and implementing account policies. 
 
 
Experience with monitoring agents (SCOM, AppDynamic) and management tools (SCCM). 
</div>
</div><div></div><div><div><h4 class="jobSectionHeader">Job Details</h4>
<div>Job Location Riyadh, Saudi Arabia
</div><div>Company Industry IT Services
</div><div>Company Type Employer (Private Sector)
</div><div>Job Role Engineering
</div><div>Employment Status Full time
</div><div>Employment Type Employee
</div><div>Job Division Business Continuity 
Technical
</div></div><div><h4 class="jobSectionHeader">Preferred Candidate</h4>
<div>Career Level Mid Career
</div><div>Years of Experience Min: 1 Max: 3
</div><div>Residence Location Saudi Arabia
</div><div>Nationality Saudi Arabia
</div><div>Degree Bachelor's degree</div></div></div></div>
 <div></div><div><div><div><h3 class="jobSectionHeader">Giza Arabia</h3>
<div>IT Services https://www.gizasystems.com/
</div></div></div>Established to create a client base and a revenue stream from the Kingdom of Saudi Arabia in the telecoms, utilities, oil &amp; gas, and government sectors.</div>

O&M infrastructure Engineer - Linux OS

Adept Global

<div>
 
 
 Title: Sales Development Representative
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Experience:
 
 1&ndash;2 years (Entry-level B2B Sales / Business Development / SDR)
 
 
 
 Industry:
 
 Loyalty / Rewards / SaaS / Fintech
 
 
 
 
 
 
 
 
 We are seeking a motivated Sales Development Representative (SDR) to generate and qualify B2B sales opportunities through outbound prospecting and account research. The role requires close collaboration with Account Executives to build a strong and consistent sales pipeline.
 
 
 
 
 
 
 Scope of Work:
 
 
 
 
 
 
 
 1. Outbound Prospecting &amp; Lead Generation
 
 
 
 ● Identify and create qualified sales opportunities through outbound calls, LinkedIn outreach, and email campaigns.
 
 
 ● Research target accounts to identify key decision-makers and stakeholders.
 
 
 ● Generate interest and educate prospects on company solutions and value propositions.
 
 
 ● Meet and exceed daily outbound activity and outreach targets.
 
 
 
 
 
 
 2. Opportunity Qualification &amp; Account Development
 
 
 
 ● Prospect, qualify, and develop target accounts into sales-ready leads.
 
 
 ● Conduct discovery conversations to understand prospect needs and pain points.
 
 
 ● Effectively handle objections and maintain control of sales conversations.
 
 
 ● Nurture prospects consistently to progress them toward qualified meetings.
 
 
 
 
 
 
 3. Collaboration with Sales Team
 
 
 
 ● Work closely with Account Executives to align prospecting efforts and account strategies.
 
 
 ● Ensure a steady flow of qualified opportunities to support overall sales objectives.
 
 
 ● Coordinate internally to move opportunities smoothly from discovery to meeting stage.
 
 
 
 
 
 
 4. CRM Management &amp; Reporting
 
 
 
 ● Maintain accurate and up-to-date records in HubSpot CRM (or similar CRM).
 
 
 ● Track outreach activities, lead status, and opportunity progress for reporting.
 
 
 ● Ensure data accuracy to support forecasting, pipeline visibility, and performance tracking.
 
 
 
 
 
 
 5. Performance &amp; Target Achievement
 
 
 
 ● Consistently achieve qualified opportunity and pipeline generation targets.
 
 
 ● Operate effectively in a high-energy, performance-driven sales environment.
 
 
 ● Demonstrate persistence, discipline, and accountability in daily sales activities.
 
 
 
 
 
 
 Prerequisites
 
 
 
 ● Self-starter with demonstrated persistence in lead generation and follow-up (academic, internship, or professional experience).
 
 
 ● Basic understanding of opportunity qualification and objection handling.
 
 
 ● Ability to follow a structured calling approach and manage sales conversations confidently.
 
 
 ● Strong communication skills with a professional phone presence and clear written communication.
 
 
 ● Comfortable working with productivity tools such as email and MS Office.
 
 
 ● Experience using HubSpot CRM or similar CRM platforms (preferred; HubSpot is a strong advantage).
 
 
 
 
 
 
 Desired Skills &amp; Experience
 
 
 
 ● 1&ndash;2 years of experience in B2B sales, business development, inside sales, or SDR roles.
 
 
 ● Must be based in Riyadh.
 
 
 ● Saudi citizen only (no expats).
 
 
 ● Hands-on experience with outbound prospecting and cold calling.
 
 
 ● Exposure to SaaS sales is a plus.
 
 
 ● Knowledge of loyalty programs, rewards, incentives, or gift card industry is an advantage (training provided if new).
 
 
 
 
 
 
 Education
 
 
 
 ● College degree in a relevant field is preferred.
 
 
 
</div>

Sales Development Representative

<div>This position functions around the clock, 24/7/365, to deliver extensive support for the enterprise RHEL server environment. The role involves the installation, configuration, management, operation, and maintenance of all RHEL server systems and RHEL Clusters (including Pacemaker). It is essential to ensure system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that operate on RHEL. 
Key Responsibilities:<ul><li>
Install, configure, and manage Linux servers and applications to ensure optimal performance and high availability.</li><li>
Monitor system performance, perform routine maintenance, and apply updates as needed.</li><li>
Identify and resolve issues related to the operating system, hardware, and network configurations.</li><li>
Implement and enforce security best practices within Linux environments, including firewalls, user permissions, and file integrity measures.</li><li>
Assist in the deployment and management of applications hosted on Linux servers.</li><li>
Document system configurations, procedures, and troubleshooting documentation for reference by the team.</li><li>
Support backup and recovery processes to maintain data integrity and availability.</li><li>
Collaborate with development teams to enhance deployment processes and ensure effective integration of Linux applications. Ensure that all RHEL systems are managed in accordance with vendor recommendations and security best practices, while also maintaining compliance with NCA, NIC, and SEC Cybersecurity regulations.</li><li>
Contribute to the management of the operating system lifecycle, including planning for version upgrades and decommissioning.</li><li>
Install, configure, manage, operate, and maintain RHEL server systems and clusters (e.g., RHEL 7, 8, 9). Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Manage RedHat HA Extension (PACEMAKER) clusters and support SAP, SAP HANA, and SAP S/4HANA environments on the RHEL platform. Regularly review system logs and OS behavior to proactively monitor and address potential issues.</li><li>
Build strong relationships with the ERP, application, database, and web hosting teams for daily support, troubleshooting, and scheduled maintenance activities.
</li><li>Manage and maintain client agents for server monitoring (SCOM, AppDynamic) and server management (SCCM). Create and maintain technical and detailed design documentation, as well as technical operation documentation. Create, maintain, and delete user/group accounts and implement account policies. Raise and manage support tickets with RedHat, including troubleshooting, log collection, and follow-up.</li></ul> 

Requirements 
Requirements:<ul><li>
Degree: Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
Years of Experience: 3-5+ years of practical experience in Linux System Administration (RHEL/CentOS) in an enterprise context.</li><li>
Special Technical Skills: Proficient in RHEL (versions 7, 8, 9) and RHEL Clustering (Pacemaker). Extensive experience in supporting SAP/SAPHANA on RHEL. Demonstrated ability in the installation, monitoring, troubleshooting, and patch management of operating systems. Experience in managing user and group accounts. Familiarity with monitoring solutions such as SCOM/AppDynamics and management tools like SCCM.</li><li>
Special Generic Skills: Capability to work in a 24/7/365 shift environment. Excellent documentation skills, including design and operational documentation. Strong teamwork abilities for effective collaboration with application and database teams. Awareness of cybersecurity regulations (NCA, NIC).</li><li>
Decision Authority Matrix: Authorized to install, configure, patch, and maintain all RHEL systems and clusters. Responsible for daily operations, monitoring, and troubleshooting of the RHEL environment. Empowered to create and manage user/group accounts and their associated policies. Oversee the entire lifecycle of vendor support tickets for RedHat.</li></ul>
Preferred Qualifications:<ul><li>
Certifications such as Red Hat Certified System Administrator (RHCSA) or Linux Professional Institute Certification (LPIC) are a plus.</li><li>
Experience with cloud services (AWS, Azure) for deploying and managing Linux applications.</li><li>
Familiarity with configuration management tools (e.g., Ansible, Puppet).</li><li>
Ability to manage multiple priorities and projects in a fast-paced environment.</li><li>
Strong communication skills to work effectively with remote teams.</li></ul> 

Benefits 
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.</div>

Linux OS System Administrator(Saudi National Only)-Remote

Alshaya Group

<div>
 
 We are looking for a skilled Systems Support Engineer to provide technical support and infrastructure solutions across assigned areas, ensuring smooth and efficient daily operations
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person
 </li>
 <li>
 Troubleshoot and resolve user issues related to operating systems, applications, and other IT services
 </li>
 <li>
 Assist users with account setup, password resets, and other access-related inquiries
 </li>
 <li>
 Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs
 </li>
 <li>
 Monitor and manage IT support tickets, ensuring timely resolution and follow-up
 </li>
 <li>
 Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices
 </li>
 <li>
 Conduct training sessions for employees on new software applications and IT policies
 </li>
 <li>
 Escalate complex issues to senior IT staff or other departments as needed
 </li>
 <li>
 Stay current with technology trends and advancements to provide relevant support to users
 </li>
 </ul>
 <li>
 </li>
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Associate degree in Computer Science, IT, or related field preferred
 </li>
 <li>
 Proven experience in IT support.
 </li>
 <li>
 Strong understanding of computer systems, mobile devices, and other technology
 </li>
 <li>
 Excellent troubleshooting skills and the ability to diagnose technical problems
 </li>
 <li>
 hand on experience on several operating systems ( windows , Linux , Etc.)
 </li>
 <li>
 Strong communication skills and the ability to explain technical concepts to non-technical users
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 <li>
 Customer-focused attitude and commitment to providing quality service
 </li>
 <li>
 Familiarity with ticketing systems and IT service management best practices
 </li>
 <li>
 Knowledge of network protocols and administration is a plus
 </li>
 <li>
 Fluency in Arabic and English
 </li>
 </ul>
 
 
</div>

Systems Support Engineer

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