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assistant manager, key account management

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Kafaat Business Solutions شركة كفاءات حلول الأعمال

<div>
 
 
 About Kafaat:
 
 
 
 Kafa&rsquo;at is a premier company in providing HR services including training, development and management consulting in Saudi Arabia. Since its establishments, Kafa&rsquo;at has been thriving the spirit of productivity and excellence in a highly competitive market. The availability of specialized skilful staff, state of-the art infrastructure and large investment flow, the company has the capability to create comprehensive solutions and development for our partners needs in the areas where it works.
 
 
 
 
 
 
 Client for Kafaat is looking for Account Manager &ndash; Security portfolio:
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 Together with the Sales team located in Riyadh, grow the order intake of Thales in Security in KSA (quantitative objective will be communicated to the selected candidate).
 
 
 Shape and structure the commercial approach of Thales for the security market in KSA in order to achieve the above objective. This will include defining the most effective go-to-market strategies as well as identifying and establishing relevant strategic partnerships.
 
 
 Prioritize and manage security related accounts in KSA.
 
 
 The Security Account Manager will be responsible for representing Thales and promoting the entire solution portfolio of Thales to all clients / stakeholders in the security domain.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Build Account Plans to define the account strategy and align the plans with the customer and the internal stakeholders:
 
 </li>
 <li>
 Understand the customer's stakes, expectations, and vision.
 </li>
 <li>
 Support the customer's business with Thales' offerings.
 </li>
 <li>
 Monitor the performance of Thales&rsquo; competitors with the customer.
 </li>
 <li>
 Identify and define strategic initiatives to generate growth beyond business as usual.
 </li>
 <li>
 Build and strengthen customer relationships based on partnership.
 </li>
 <li>
 Work closely with Account Marketing for support on action plans.
 </li>
 <li>
 
 Manage internal and external stakeholders effectively:
 
 </li>
 <li>
 Share general interest information on the customer.
 </li>
 <li>
 Orchestrate, align, and manage the account team.
 </li>
 <li>
 Support sales teams in all actions required to close Order Intake.
 </li>
 <li>
 Share the Account Plan and facilitate the execution of the related action plan with involved BLs and GBUs.
 </li>
 <li>
 Update Group CRM data.
 </li>
 <li>
 Inform the account team and account steering committee of customer satisfaction issues.
 </li>
 <li>
 Support the development of customer satisfaction measurement in the account.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Qualifications
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Engineering Degree or MSc. Eng.
 </li>
 <li>
 An additional business degree would be a plus
 </li>
 <li>
 Fluency in Arabic would be a strong plus
 </li>
 <li>
 No specific requirement on nationality
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 15+ year of work experience in total
 </li>
 </ul>
 
 
 Skills:
 
 
 <ul>
 <li>
 Good team player, willing to deal with all kinds of problems in a solution- oriented manner.
 </li>
 <li>
 Entrepreneur mindset with a true sense of initiative, curiosity and autonomy
 </li>
 <li>
 Acts naturally as a team builder and is a good communicator
 </li>
 <li>
 Ability to convince, persuade and negotiate, both internally &amp; externally
 </li>
 <li>
 Excellent attention to detail
 </li>
 </ul>
</div>

Account Manager – Security portfolio

Azeus Systems Limited

<div>
 
 Description
 
 
 
 Azeus Systems Limited is looking for an
 
 Account Manager
 
 to be part of our growing sales force for our product,
 
 Convene
 
 . Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. .
 
 
 Visit azeusconvene.com for more information.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Report to the regional manager and the head of global customer success
 </li>
 <li>
 Manage approximately 20+ government accounts within the KSA region
 </li>
 <li>
 Actively reach out to clients and guide best practices for our software
 </li>
 <li>
 Develop strong relationships with existing accounts in the region
 </li>
 <li>
 Generate Upsell.
 </li>
 <li>
 Generate Testimonial (Case Study, Video Testimonial, Reference Letter)
 </li>
 <li>
 Maintain complete, correct, and contemporary information in the PD (Organizations Page, Deals Page, People, Activities, and Notes)
 </li>
 <li>
 Conduct client onboarding and renewals as per the SOP
 </li>
 <li>
 Schedule high-level client feedback meetings with key stakeholders
 </li>
 <li>
 Complete upgrades for clients using older versions
 </li>
 <li>
 Ensure clients complete the Convene Subscription agreement
 </li>
 <li>
 Drive Change Management initiatives
 </li>
 <li>
 Conduct Admin, Secretary, and Board Member training sessions
 </li>
 <li>
 Deliver Refresher Session for all accounts
 </li>
 <li>
 Demonstrate the entire product, including existing and new features, and handle customization requests
 </li>
 <li>
 Prioritize and attend to direct customer requests promptly
 </li>
 <li>
 Mitigate customer termination requests and focus on retention
 </li>
 <li>
 Ensure no severe escalations from customers
 </li>
 <li>
 Complete all tasks assigned by the Reporting Manager and maintain attendance and productivity standards
 </li>
 <li>
 Coordinate with internal teams such as Support, Finance, Deployment, Legal, etc
 </li>
 <li>
 Attend weekly/monthly meetings and report regularly
 </li>
 <li>
 Record all client interactions in the CRM
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Background in SaaS or IT solutions
 </li>
 <li>
 Experience in account management within the software industry is preferred
 </li>
 <li>
 Fluent in both Arabic and English
 </li>
 <li>
 Based in KSA or willing to relocate within the assigned region
 </li>
 </ul>
</div>

Account Manager (Software Sales)- KSA National

<div>Company Description 
Born from a robust and lengthy legacy in the technology sector, GBS has grown to become the leading Enterprise Solutions provider in the Kingdom of Saudi Arabia, supported by a team of experts and a rich portfolio of products and services ranging from Printing Solutions to AV, Cyber Security, Cloud and IT Services, all aimed at supporting Saudi organizations on their digital journey. 
Job Description 
We are seeking a proactive and results-driven Account Manager to join our team in Riyadh. The successful candidate will be responsible for identifying and developing new customer relationships, managing existing accounts, and driving business growth by aligning closely with internal delivery and pre-sales teams to achieve sales targets.
The ideal candidate will have a strong background in IT sales, with the ability to understand client needs, develop tailored solutions, and navigate complex B2B buying cycles involving procurement, IT, and finance functions. This role requires a combination of strategic thinking, commercial acumen, and relationship-building skills to ensure sustainable business growth and customer satisfaction.
Key Responsibilities
1-Account Management &amp; Client Relationships:<ul><li>
Identify and develop new customer relationships to expand the client base and drive business growth.</li><li>
Manage and grow assigned accounts by maintaining strong client relationships at multiple levels (IT, procurement, decision-makers).</li><li>
Serve as the main point of contact for clients, handling inquiries, resolving issues, and ensuring satisfaction and loyalty.</li><li>
Monitor account health, upcoming renewals, and expansion opportunities.</li></ul>
2-Sales &amp; Revenue Generation:<ul><li>
Meet and exceed assigned sales targets and margin objectives.</li><li>
Identify and pursue new opportunities within existing accounts and targeted prospects.</li><li>
Prepare and submit quotations, proposals, and tenders aligned with client requirements and procurement processes.</li><li>Follow up on submitted offers and RFPs to drive timely closure and feedback.</li></ul>
3-Market and Product Understanding: -<ul><li>
Maintain a working knowledge of key IT product categories (e.g., infrastructure, networking, PCs, servers, cybersecurity, cloud).</li><li>
Understand vendor product positioning and pricing strategies (e.g., HP, Dell, Cisco, Microsoft, etc.).</li><li>
Coordinate with pre-sales engineers and product managers to deliver value-based proposals.</li></ul>
4-Project Coordination &amp; Handover:-<ul><li>
Ensure successful order processing, delivery follow-up, and project closeout with internal delivery teams.</li><li>
Follow up with customers for GRNs, acceptance forms, and payment coordination where needed.</li></ul>
5-Vendor and Internal Collaboration:-<ul><li>
Align with vendors on pricing, delivery timelines, and opportunity registration when required.</li><li>
Work closely with logistics, delivery, and finance teams to ensure smooth operations and issue resolution.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Business Administration, IT, Engineering, or a related field.</li><li>
3&ndash;5 years of B2B sales experience in Riyadh, specifically within the IT industry.</li><li>
Strong client-facing, communication, and negotiation skills.</li><li>
Familiarity with procurement processes in government and enterprise sectors is a plus.</li><li>
Basic technical understanding of IT solutions (e.g., Cloud, ITO, MS, Cybersecurity).</li><li>
Highly organized, target-driven, and proactive in managing priorities.</li><li>
Fluency in both Arabic and English (spoken and written).</li></ul></div>

Account Manager (IT - Sales)

Azeus Convene

<div>Description
Azeus Systems Limited is looking for an Account Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. .
Visit azeusconvene.com for more information.
Responsibilities:<ul>
<li>
Report to the regional manager and the head of global customer success.</li>
<li>Manage approximately 20+ government accounts within the KSA region.</li>
<li>Actively reach out to clients and guide best practices for our software.</li>
<li>Develop strong relationships with existing accounts in the region.</li>
<li>Generate Upsell.
</li><li>Generate Testimonial (Case Study, Video Testimonial, Reference Letter).</li>
<li>Maintain complete, correct, and contemporary information in the PD (Organizations Page, Deals Page, People, Activities, and Notes).</li>
<li>Conduct client onboarding and renewals as per the SOP.</li>
<li>Schedule high-level client feedback meetings with key stakeholders
</li><li>Complete upgrades for clients using older versions
</li><li>Ensure clients complete the Convene Subscription agreement.</li>
<li>Drive Change Management initiatives.</li>
<li>Conduct Admin, Secretary, and Board Member training sessions.</li>
<li>Deliver Refresher Session for all accounts.</li>
<li>Demonstrate the entire product, including existing and new features, and handle customization requests.</li>
<li>Prioritize and attend to direct customer requests promptly.</li>
<li>Mitigate customer termination requests and focus on retention.</li>
<li>Ensure no severe escalations from customers.</li>
<li>Complete all tasks assigned by the Reporting Manager and maintain attendance and productivity standards.</li>
<li>Coordinate with internal teams such as Support, Finance, Deployment, Legal, etc.</li>
<li>Attend weekly/monthly meetings and report regularly.</li>
<li>Record all client interactions in the CRM.</li>
</ul>
Qualifications:<ul>
<li>
Background in SaaS or IT solutions.</li>
<li>Experience in account management within the software industry is preferred.</li>
<li>Fluent in both Arabic and English.</li>
<li>Based in KSA or willing to relocate within the assigned region.</li></ul></div>

Linum Consult

<div>
 
 
 
 PR Account Manager &ndash; Riyadh
 
 
 
 
 
 CLIENT
 
 
 
 
 
 
 Linum Consult&rsquo;s client is a major organisation based in the Middle East. They are urgently seeking a bilingual English- and Arabic-speaking Public Relations Account Manager with immediately availability to join their team in Riyadh, Saudi Arabia
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
 
 
 
 <ul>
 <li>
 Developing, drafting, and updating internal announcements, staff messages, leadership communications, and internal briefing notes
 </li>
 <li>
 Coordinating with internal departments to ensure accurate information flow and alignment across teams, including for internal events
 </li>
 <li>
 Supporting internal campaigns, employee updates, leadership messages, and day-to-day internal communication needs
 </li>
 <li>
 Drafting and editing a wide range of English and Arabic content, including press releases, talking points, reports, social media posts, website content, and internal announcements
 </li>
 <li>
 Ensuring all messaging aligns with the client&rsquo;s tone of voice, business objectives, and overall mission and vision
 </li>
 <li>
 Embedding with the client to assist in the implementation of communication strategies, campaigns, and key initiatives
 </li>
 </ul>
 
 
 
 
 
 PROFILE
 
 
 
 
 
 <ul>
 <li>
 Degree qualification in Communications, Public Relations, Marketing, Journalism, Business, or similar relevant subject
 </li>
 <li>
 At least 5-6 years&rsquo; experience in public relations and (corporate) communications. Strong background in internal communications whilst embedded with a client
 </li>
 <li>
 Excellent communication skills in spoken and written English and Arabic, with the ability to translate accurately between the two languages
 </li>
 <li>
 Proficient in digital communication tools and social media platforms
 </li>
 <li>
 Excellent understanding of the Saudi media landscape and familiar with Vision 2030 initiatives
 </li>
 <li>
 Immediately available and currently based in Riyadh, Saudi Arabia
 </li>
 </ul>
 
 
 
 
 
 APPLICATION PROCESS
 
 
 
 
 
 
 If you fulfil the minimum requirements stipulated by our client and are confidentially interested in applying, then please drop Linum Consult a line with a copy of your CV and contact details to middle.east@linumconsult.com for the attention of Fatima Rodriguez.
 
 
 
</div>

PR Account Manager

Ingram Micro

<div>It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
<div><div><div><div>Who we are:
 We are the business behind the world&rsquo;s brands. We&rsquo;re Ingram Micro&mdash;a people-first technology partner, reaching nearly 90% of the world's population. With operations in 57 countries and approximately 24,000 associates, we&rsquo;re redefining distribution. Ingram Micro helps businesses run better, grow faster, and achieve their sustainability goals. It's fun to work in a company where people truly BELIEVE in what they're doing!
</div></div></div></div>We are seeking for an Account Manager &ndash; DELL RISE SMB (Stock Business for Client &amp; Enterprise Solutions) who will be driving and improving vendor sales whilst meeting the vendor and company objectives and targets.
What will you do?
<ul><li>The role will focus mainly on stock business, driving sell-in and sell-out activities within the RISE and SMB partner ecosystem.
</li><li>The candidate should have a solid understanding of stock management dynamics, pricing competitiveness, and channel sell-through.
</li><li>Experience working with an IT distributor is a strong plus.
</li></ul>Profile &amp; Market Knowledge
<ul><li>Deep knowledge of the Saudi IT channel ecosystem, particularly the SMB and RISE partner segment.
</li><li>Proven ability to manage and grow relationships with Dell, HP, or Lenovo resellers, system integrators, and volume partners. Strong understanding of Client and Enterprise Infrastructure Solutions (Laptops, Desktops, Servers, Storage, Networking).
</li><li>Ability to identify and onboard new RISE partners and expand breadth coverage while maintaining compliance discipline.
</li></ul>Core Responsibilities
<ul><li>Manage assigned SMB/RISE partner accounts to achieve quarterly revenue and gross profit targets.
</li><li>Drive stock business performance, ensuring efficient inventory rotation and sell-out tracking.
</li><li>Work closely with Product Managers, Business Development, and Operations to ensure product availability and margin optimization.
</li><li>Coordinate with Marketing and Telemarketing teams for partner enablement and activation campaigns.
</li><li>Maintain accurate forecasting and pipeline tracking through CRM.
</li></ul>Compliance &amp; Conduct
<ul><li>Full adherence to Ingram Micro and Dell Technologies' compliance and ethics standards.
</li><li>Strict respect for restrictions on specific partners and consistent quarterly compliance reporting.
</li></ul>Which Talent do you bring?
<ul><li>3&ndash;5 years of experience in IT sales or account management; previous experience within a distributor is preferred.
</li><li>Strong commercial sense, relationship management, and negotiation skills.
</li><li>Excellent communication and organizational abilities.
</li><li>Results-driven, accountable, and collaborative mindset.
</li></ul>Your growth with us:
At Ingram Micro, we invest in your future. Through continuous learning, leadership opportunities, and a commitment to fostering innovation, we ensure every team member thrives in their career journey. Joining Ingram Micro means being part of a company where integrity, responsibility, and talent are celebrated, ensuring your long-term success in an ever-evolving industry. Let&rsquo;s shape tomorrow together.</div>

Account Manager – DELL (RISE SMB)

HungerStation | هنقرستيشن

<div>
 
 
 Description:
 
 
 <ul>
 <li>
 Serve as the lead point of contact for all customer account management matters.
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
 </li>
 <li>
 Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
 </li>
 <li>
 Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
 </li>
 <li>
 Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts).
 </li>
 <li>
 Prepare reports on account status.
 </li>
 <li>
 Collaborate with sales team to identify and grow opportunities within territory.
 </li>
 <li>
 Assist with challenging client requests or issue escalations as needed.
 </li>
 <li>
 Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement.
 </li>
 <li>
 Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions.
 </li>
 <li>
 Follow daily operations relating to the job to ensure work continuity.
 </li>
 <li>
 Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards.
 </li>
 <li>
 Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 1- 2 Years of relevant experience
 </li>
 <li>
 Bachelor Degree in a relevant field is required
 </li>
 <li>
 Master&rsquo;s degree in a relevant field is preferred
 </li>
 </ul>
</div>

Account Manager (Riyadh)

Explore 1644+ Account services manager in Riyadh this December. Find roles across top companies and apply now to boost your career.

1644 account services manager jobs IN Riyadh

Account Manager – Security portfolio

Account Manager (Software Sales)- KSA National

Account Manager (IT - Sales)

Account Manager (Software Sales)- KSA National

PR Account Manager

Account Manager – DELL (RISE SMB)

Account Manager (Riyadh)