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account supervisor b2c operation

Madar Logistics Platform

<div>
 
 Madar
 
 is a leading Saudi digital logistics platform, owned by
 
 Elm
 
 transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
 
 
 
 Role Overview:
 
 
 
 Serve as the main point of contact for assigned carrier accounts, ensuring smooth operational execution, timely issue resolution, and high service quality. The role focuses on maintaining strong relationships with carriers while ensuring service delivery aligns with company standards and customer expectations.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Oversee day-to-day operational workflows related to orders, deliveries, and services.
 </li>
 <li>
 Coordinate with logistics, operations, customer support, and technical teams to ensure smooth service execution.
 </li>
 <li>
 Monitor ongoing operations and proactively identify and resolve potential issues.
 </li>
 <li>
 Handle customer and carrier escalations and ensure proper root-cause resolution.
 </li>
 <li>
 Track service performance against SLAs and take corrective actions when needed.
 </li>
 <li>
 Maintain regular follow-up with carriers to ensure service quality and issue resolution.
 </li>
 <li>
 Build and maintain strong relationships with assigned accounts to improve satisfaction and retention.
 </li>
 <li>
 Prepare operational reports and provide insights for performance improvement.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Logistics, Supply Chain, or a related field.
 </li>
 <li>
 Minimum of 3 years of experience in operations, logistics, or account management.
 </li>
 <li>
 Strong understanding of logistics operations and service delivery processes.
 </li>
 <li>
 Excellent coordination and communication skills.
 </li>
 <li>
 Ability to handle multiple tasks and work under pressure.
 </li>
 <li>
 Strong problem-solving and decision-making abilities.
 </li>
 <li>
 Experience in handling customer or carrier accounts is preferred.
 </li>
 <li>
 Good knowledge of data analysis and reporting tools (Excel or similar).
 </li>
 <li>
 Proficiency in Arabic and English (written and spoken)
 </li>
 </ul>
</div>

Account Supervisor (B2C Operation)

Madar

<div>Madar is a leading Saudi digital logistics platform, owned by Elm transforming transportation management across industries. It connects shippers, carriers, and logistics partners through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking &mdash; redefining the future of logistics in the Kingdom and beyond.
Role Overview:
Serve as the main point of contact for assigned carrier accounts, ensuring smooth operational execution, timely issue resolution, and high service quality. The role focuses on maintaining strong relationships with carriers while ensuring service delivery aligns with company standards and customer expectations.
Key Responsibilities:<ul><li>
Oversee day-to-day operational workflows related to orders, deliveries, and services.
</li><li>Coordinate with logistics, operations, customer support, and technical teams to ensure smooth service execution.
</li><li>Monitor ongoing operations and proactively identify and resolve potential issues.
</li><li>Handle customer and carrier escalations and ensure proper root-cause resolution.
</li><li>Track service performance against SLAs and take corrective actions when needed.
</li><li>Maintain regular follow-up with carriers to ensure service quality and issue resolution.
</li><li>Build and maintain strong relationships with assigned accounts to improve satisfaction and retention.
</li>Prepare operational reports and provide insights for performance improvement. 
<li>
</li></ul> 
 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in business administration, Logistics, Supply Chain, or a related field.
</li><li>Minimum of 3 years of experience in operations, logistics, or account management.
</li><li>Strong understanding of logistics operations and service delivery processes.
</li><li>Excellent coordination and communication skills.
</li><li>Ability to handle multiple tasks and work under pressure.
</li><li>Strong problem-solving and decision-making abilities.
</li><li>Experience in handling customer or carrier accounts is preferred.
</li><li>Good knowledge of data analysis and reporting tools (Excel or similar).
</li><li>Proficiency in Arabic and English (written and spoken).</li></ul></div>

WEbook.com

<div>Do you want to love what you do at work? Do you want to make a difference, an impact, and transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you are looking for , webook.com is Saudi&rsquo;s #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion in sales.
Role Overview :
Own marketing performance for webook.com in Saudi Arabia across B2C growth and B2B partner success. You will have full ownership of B2C marketing and work in close collaboration with the B2B Marketing function to deliver partner-driven impact within the KSA market.
Key Responsibilities:<ul><li>
Campaign Ownership: Own campaign ideation, planning, execution, and reporting end to end across all channels.</li><li>
Marketing Calendar: Own and manage the full communications and paid marketing calendar for KSA, ensuring alignment across all channels and priorities.</li><li>
B2C Growth: Drive user acquisition, engagement, and conversion across web and app, with full accountability on performance.</li><li>
B2B Collaboration: Work closely with the B2B Marketing function to plan and execute partner-related marketing initiatives in KSA.</li><li>
Partnership Success: Support B2B partners by integrating their marketing needs into webook.com plans and ensuring strong visibility and performance.</li><li>
Market Insights: Collaborate with Marketing Intelligence to generate insights, understand user behavior, and inform strategy.</li><li>
Brand Localization: Adapt global brand direction to the Saudi market with culturally relevant messaging across Arabic and English.</li><li>
Reporting: Own performance reporting across campaigns and channels, with clear insights and actionable recommendations.</li></ul> 

Requirements 
<ul><li>
Bachelor's degree in Marketing, Business, or a related field</li><li>
6&ndash;10 years of marketing experience</li><li>
Strong exposure to the Saudi market</li><li>
Experience across B2C and B2B environments</li><li>
Proven track record in campaign execution and performance</li><li>
Strong analytical and data-driven mindset</li><li>
Ability to manage multiple stakeholders and priorities</li></ul></div>

Regional Marketing Manager - KSA

Al Borg Diagnostics

<div>The role plays a critical part in ensuring data integrity across commercial reporting systems and enabling leadership to make informed strategic decisions for Al Borg Diagnostics&rsquo; laboratory services. It is responsible for analyzing commercial and sales performance data, tracking key KPIs, and delivering accurate, timely, and actionable insights that support revenue growth, operational efficiency, and customer acquisition across B2B, B2C, and Homecare segments. 
The role also strengthens revenue visibility, enhances performance management, and enables data-driven decision-making across all commercial channels.
Responsibilities
1. Revenue Intelligence<ul><li>Build and maintain weekly visibility on revenue across B2B, B2C, and Homecare</li><li>Analyze performance by branch, product, and channel</li><li>Identify key revenue drivers, trends, and revenue leakages</li></ul> 
2. B2C Performance Analytics<ul><li>Track revenue per patient, conversion rates, and package mix</li><li>Analyze add-on attachment rates and pricing effectiveness</li><li>Identify opportunities to increase basket size and margin</li></ul> 
3. B2B &amp; Client Analytics<ul><li>Monitor pipeline performance and conversion rates</li><li>Analyze client-level revenue and growth opportunities</li><li>Support retention and expansion strategies</li></ul> 
4. Marketing &amp; Demand Analytics<ul><li>Track cost per lead (CPL), cost per acquisition (CPA), and funnel conversion rates</li><li>Evaluate marketing campaign performance and ROI</li><li>Support data-driven marketing and demand generation decisions</li></ul> 
5. Demand Reallocation &amp; Transformation Tracking<ul><li>Monitor patient flow, migration patterns, and revenue retention
</li><li>Track performance impact during network optimization and transformation initiatives
</li><li>Provide real-time insights and recommendations to leadership</li></ul> 
Key Deliverables<ul><li>Weekly commercial performance dashboard
</li><li>Clear insights on revenue risks and opportunities
</li><li>Actionable recommendations to improve performance
</li><li>Full visibility across commercial operations</li></ul> 
 
 
Requirements<ul><li> 
Strong skills in Excel, SQL, and Power BI (or similar tools)</li><li>Proven ability to translate data into business insights and actions</li><li>Experience in healthcare, retail, or service industries is a plus</li><li>Strong analytical thinking combined with business acumen</li><li>Ability to work directly with senior leadership</li></ul>
Qualifications
Bachelor&rsquo;s degree in Business Administration, Finance, Economics, Statistics, Data Analytics, or related field.
3&ndash;6 years of experience in data analysis, preferably in commercial or revenue-focused roles.</div>

Commercial Performance Analyst

Talent 360

<div>We are a leading lighting company in Saudi Arabia specializing in high-end, energy-efficient lighting solutions for luxury residential projects. We are looking for a creative and client-focused Interior Design Sales Consultant to join our team. 
The ideal candidate will have a strong background in interior design and experience working with clients in a sales or consultancy role. You will be responsible for translating client needs into tailored lighting concepts, especially for luxury homes and palaces, while working closely with the internal design team
About the Role
In this role, you will work directly with B2C clients on premium lighting projects, including re-lamping and lighting upgrades for palaces and high-end residences.
You will provide design guidance, lighting recommendations, and aesthetic solutions that enhance each space, while ensuring alignment with client expectations and project feasibility. You will also act as the main link between clients and the internal design/technical teams.
Key areas of focus include:<ul><li>
Luxury residential (palaces) re-lamping projects</li><li>
Interior furnishing consultation and redesign</li><li>
Client advisory and solution-based selling</li><li>
Coordination with internal design and technical teams</li></ul>
Key Responsibilities<ul><li>
Meet and consult with B2C clients to understand their lighting and design needs</li><li>
Provide lighting design recommendations and conceptual solutions</li><li>
Work on re-lamping projects for luxury homes and palaces</li><li>
Support lighting upgrades and aesthetic improvements for residential spaces</li><li>
Coordinate closely with the internal design and technical teams</li><li>
Prepare and present lighting concepts to clients</li><li>
Ensure smooth communication and follow-up throughout project delivery</li><li>
Maintain a high level of client satisfaction and service quality</li></ul> 

Requirements 
<ul><li>
Background in Interior Design (must-have)</li><li>
1&ndash;2 years of experience in sales, design consulting, or client-facing roles</li><li>
Lebanese female currently based in Saudi Arabia (must-have requirement)</li><li>
Strong understanding of interior design and spatial aesthetics</li><li>
Experience working with B2C clients, preferably in luxury environments</li><li>
Strong communication and presentation skills</li><li>
Ability to collaborate with design and technical teams</li><li>
Strong attention to detail and creative thinking</li><li>
Ability to work in a fast-paced, client-driven environment</li></ul> 

Benefits 
<ul><li>
Salary up to SAR 8,000</li><li>
Opportunity to work on high-end luxury lighting projects (palaces &amp; premium residences)</li><li>
Exposure to a leading lighting company in Saudi Arabia</li><li>
Hands-on experience in lighting design and client consultancy</li><li>
Career development in a fast-growing and creative industry</li></ul></div>

Interior Design Sales Consultant | Riyadh, KSA

Alomar Holding Company

<div>Alomar Holding Company, a leading diversified investment group in Saudi Arabia, is seeking a General Manager to lead its Marketing &amp; Sales subsidiary in Riyadh. The company specializes in real estate development, property management, and strategic business ventures, delivering integrated solutions with a commitment to quality, governance, and sustainable growth. This role offers the opportunity to drive the subsidiary&rsquo;s commercial success and contribute to the Kingdom&rsquo;s evolving economic vision. 
 
Key responsibilities include:<ul><li>
Lead the full operation of the subsidiary across marketing, sales, and execution to achieve revenue targets and profitability.</li><li>
Develop and execute growth strategies aligned with the group&rsquo;s direction, focusing on execution and measurable results.</li><li>
Drive sales performance through effective marketing, lead generation, and conversion management.</li><li>
Oversee and optimize digital marketing performance, including CPL, lead quality, and funnel efficiency.</li><li>
Build, lead, and scale a high-performing marketing and sales team with clear KPIs, accountability, and performance management.</li><li>
Ensure tight alignment between marketing activities and sales outcomes.</li><li>
Monitor performance through KPIs and dashboards, taking corrective actions as needed.</li><li>
Identify market opportunities, analyze competitors, and position the company effectively.</li><li>
Maintain operational discipline and ensure efficient use of budgets and resources.</li></ul> 

Requirements 
 
Required Qualifications:<ul><li>
Saudi nationality and eligibility to work in Saudi Arabia</li><li>
Bachelor&rsquo;s degree in Business Administration, Marketing, Finance, Real Estate, or a related field</li><li>
Proven senior leadership experience in marketing and sales with a track record of driving revenue growth and end-to-end go-to-market initiatives</li><li>
Experience leading B2C sales for real estate (off-plan and ready units), including managing the full customer journey from lead to closing</li><li>
Experience building, mentoring, and scaling marketing and sales teams with a team size of 8+ direct/functional reports</li><li>
Hands-on experience using Salesforce CRM for lead management and pipeline tracking</li><li>
Hands-on proficiency with GA4 and Google Tag Manager for digital marketing measurement and tracking</li><li>
Hands-on performance marketing experience managing Google Ads (Search/Display) and Meta (Facebook/Instagram) campaigns</li><li>
Real estate marketing and sales experience supporting real estate development projects</li><li>
Hands-on experience optimizing lead generation funnels using CPL/CPA and lead-quality metrics tied to sales outcomes</li><li>
Arabic (native or fluent)</li><li>
English (business fluent)</li><li>
Experience reporting directly to a CEO or equivalent executive leader with regular performance/KPI reporting</li></ul>
Preferred Qualifications:<ul><li>
MBA or relevant Master&rsquo;s degree</li></ul> 

Benefits 
<ul><li>
Comprehensive medical insurance coverage</li><li>
Pension scheme in accordance with Saudi labor regulations</li><li>
Paid annual leave and public holidays</li><li>
Professional development and training opportunities</li></ul></div>

General Manager (Marketing & Sales Subsidiary)

Styli

<div>
 
 
 Job Title:
 
 Senior Executive &ndash; Supply Chain (Last Mile)
 
 
 
 Location:
 
 Riyadh, KSA
 
 
 
 Reporting To:
 
 Assistant Manager &ndash; Supply Chain
 
 
 
 
 
 
 About STYLI Marketplace:
 
 
 
 STYLI Marketplace is an e-commerce concept founded in 2019 by Landmark Group, emerging as one of the largest fashion and beauty platforms in the GCC and India. With a strong focus on trendy, affordable fashion and beauty products, STYLI marketplace brings over 40,000 styles to men, women, kids, and beauty enthusiasts, offering them the latest global trends delivered directly to their doorsteps.
 
 
 
 
 
 Our vision is to be the most aspirational value fast fashion and lifestyle destination, delivering seamless service excellence. We aim to create personalized experiences, engaging customers across all touchpoints, and continually expanding our curated selection to meet their evolving need states. STYLI marketplace has quickly become a leading player in the e-commerce fashion space across the GCC - Saudi Arabia, UAE, Bahrain, and Kuwait and in India.
 
 
 
 
 
 
 Job Description:
 
 
 <ul>
 <li>
 Need to monitor the overall Last Mile &amp; RVP performance of all the countries and achieve the KPIs by close follow-up with couriers.
 </li>
 <li>
 Need to ensure that all B2C orders are getting attempted as per TAT which we have given to customer.
 </li>
 <li>
 Need to push courier partner to achieve the delivery &amp; pickup target based on daily MIS report.
 </li>
 <li>
 Need to ensure same day connectivity for all country shipments.
 </li>
 <li>
 Need to monitor O2A &amp; O2D of all countries to have faster delivery experience.
 </li>
 <li>
 Need to drive last mile operation along through the 3PL courier partner and ensure that all key delivery metrics, delivery and returns Service Level Agreements (SLAs) are achieved for STYLI orders.
 </li>
 <li>
 Driving an effective proactive approach method to customers and ensuring rich customer experience
 </li>
 <li>
 Books closure of each month with 100% accuracy
 </li>
 <li>
 Need to ensure courier partner invoices are paid without any delay
 </li>
 <li>
 Need to provide RCA &amp; CAPA for delivery &amp; pickup escalation and ticket creation % should be &lt;1%
 </li>
 <li>
 Need to Create daily /weekly/monthly MIS reports to ensure all KPIs &amp; SLAs are as per set standards
 </li>
 </ul>
 
 
 
 
 
 Qualification &amp; Experience:
 
 
 <ul>
 <li>
 You are Graduate with 3-5 years of E-commerce Last mile operations experience.
 </li>
 <li>
 You should have direct management experience with 3PL service providers and their employees.
 </li>
 <li>
 You have Proactive service delivery attitude - willingness to stretch and do whatever is required with a - hands-on- /- can-do- approach.
 </li>
 <li>
 You have an in-depth understanding of Last mile operation systems and technology.
 </li>
 <li>
 You work well under pressure and always deliver to tight deadlines.
 </li>
 <li>
 You&rsquo;re excellent at adapting to a rapidly changing environment.
 </li>
 <li>
 You have excellent verbal and written communication skills and are extremely organized.
 </li>
 <li>
 You create opportunities, overcome obstacles and think outside the box
 </li>
 </ul>
 
 
 
 
 
 At Styli, we are committed to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. As an equal opportunity employer, we celebrate the unique backgrounds, perspectives, and talents of our team members. We believe that a diverse workforce drives innovation and enhances our ability to serve our customers effectively. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are dedicated to creating an environment where everyone has the opportunity to thrive and succeed.
 
 
</div>

Last Mile Executive – Supply Chain

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1038 account supervisor b2c operation jobs In Saudi Arabia

Account Supervisor (B2C Operation)

Account Supervisor (B2C Operation)

Regional Marketing Manager - KSA

Commercial Performance Analyst

Interior Design Sales Consultant | Riyadh, KSA

General Manager (Marketing & Sales Subsidiary)

Last Mile Executive – Supply Chain