civil acceptance tech sr. specialist Jobs in Egypt

civil acceptance tech sr. specialist

technical support engineer

account manager

accountant

accounting manager

accountant technical support

Top life Physiotherapy and Hijjama Center

We are seeking an accountant preferably with prior experience in medical center to join to join our dynamic team.New Cairo - The 5th Settlement.Contact : 01000051461Email : toplife.eg@outlook. comJob Responsibilities :- To facilitate smooth interaction between the team members and nursing administration- Maintain comprehensive employee list up to date with all necessary information- Keep track on the leave details of nursing team and report.- Ensure timely collection and maintenance of the staff's duty roster- Ensure appointment order of employees is collected from HR department and is duly signed by them and returned to personal file- To carryout data collection/support in data collection- Managing Patient Records.Keeping all of this information organized and up to date.Work Location: In person

Accountant for Medical Center - (New Cairo : 5th Settlement - Egypt)

Deloitte

<div>
 
 Risk Advisory | Internal Client Services | Intern - Accountant
 
 
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. Looking for a rewarding career? Take a closer look at Deloitte &amp; Touche ME. It has received numerous awards in the last few years which include Best Employer in the Middle East, best consulting firm, and the Middle East Training &amp; Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW).
 
 
 A career in Risk Advisory is all about the challenge of helping our clients manage risk and uncertainty, from the boardroom to the network. The spectrum of risk is broad, and our core competencies encompass control assurance, internal audit, corporate governance consulting, risk management, regulatory consulting, and IT security services. To be a Risk Advisory professional with Deloitte &amp; Touche Middle East means you will gain a wealth of experience across a wide spectrum of industries. Diversity is not just a part of the business landscape in the region but also an integral part of Deloitte &amp; Touche Middle East. Just as we are committed to seeing our clients excel, we are committed to providing you with the right environment to learn and grow and to tailor a career to your needs.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 During Your Tenure As An Intern - Accountant, You Will Support The Middle East Risk Internal Client Services Team In Working On General Accounting Practices Including But Not Limited To The Following
 
 
 <ul>
 <li>
 Overall responsibility of bookkeeping and GL controlling
 </li>
 <li>
 Daily review/ preparation of day to day entries (AR/ AP/ BPV/ BRV/ IC/ JVs)
 </li>
 <li>
 Independently manage month end closing process
 </li>
 <li>
 Review and assist preparation of various monthly schedule/ reconciliation/ tasks
 </li>
 <li>
 Preparation/ submission of monthly VAT and WHT returns
 </li>
 <li>
 Understanding of &ldquo;Percentage of Completion Method&rdquo; of &ldquo;Revenue Recognition&rdquo; and it&rsquo;s accounting
 </li>
 <li>
 Independently manage the auditors
 </li>
 <li>
 Assist in tax return preparations
 </li>
 <li>
 Support with various other internal reporting requirements and adhoc task
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
 </li>
 <li>
 Develops high-performing people and teams through challenging and meaningful opportunities
 </li>
 <li>
 Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
 </li>
 <li>
 Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
 </li>
 <li>
 Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 0-1 years of relevant experience
 </li>
 <li>
 University degree in accounting from a reputable University
 </li>
 <li>
 Arabic and English is a must (written &amp; spoken)
 </li>
 <li>
 Proficient in MS office, especially in Excel
 </li>
 <li>
 Ability to handle multiple tasks and responsibilities in a deadline-oriented environment and flexible work hours
 </li>
 <li>
 Exceptional attitude, self-starter, team player and process oriented
 </li>
 </ul>
</div>

Risk Advisory | Internal Client Services |Accountant - Internship

Bright Books

Bright Books, a company specialized in accounting and financial consulting services, is looking to hire:2 Senior Accountants To work fully remotely on a full-time basis.Work Type:<ul><li>Full-time position.</li><li>Fully remote work.</li><li>Full commitment and availability are required.</li><li>Working as part of an accounting team serving multiple clients.</li><li>Daily follow-up with the Accounting Manager and management.</li></ul>Key Responsibilities:<ul><li>Record and review daily accounting entries.</li><li>Prepare bank reconciliations and review accounts.</li><li>Prepare monthly financial reports for clients.</li><li>Follow up on sales, purchases, expenses, and account balances.</li><li>Handle accounting work for e-commerce businesses.</li><li>Prepare data required for tax filings.</li><li>Follow up on VAT and tax obligations in Saudi Arabia.</li><li>Participate in the handover process from the previous accounting company or accounting team.</li><li>Organize accounting files, documents, and data in a proper and structured manner.</li><li>Coordinate with the Accounting Manager and team members to ensure tasks are completed on time.</li></ul>Requirements:<ul><li>Relevant experience as a Senior Accountant.</li><li>Good experience in the e-commerce sector.</li><li>Good knowledge of taxes in Saudi Arabia, especially VAT.</li><li>Experience in preparing monthly financial reports.</li><li>Experience in bank reconciliations and account reviews.</li><li>Ability to handle multiple clients at the same time.</li><li>Proficiency in Excel and accounting systems.</li><li>Experience in Odoo or similar ERP systems is preferred.</li><li>Accuracy, commitment, and ability to work under pressure.</li><li>Full-time availability is required.</li></ul>Essential Requirement:<ul><li>Excellent command of English, both written and spoken, as English is very important for client communication, business correspondence, and reporting.</li></ul>How to Apply: Please send your CV and mention the job title in the email/message subject:Senior Accountant &ndash; Bright BooksEmail / WhatsApp: [info@brightbooks.sa]/ +966510435701Please include:<ul><li>Years of experience.</li><li>Experience in e-commerce.</li><li>Experience with Saudi taxes.</li><li>Accounting systems previously used.</li><li>English language level.</li><li>Earliest joining date.</li></ul>Pay: E&pound;13,000.00 - E&pound;17,000.00 per monthWork Location: Remote

Senior Accountant

Save the Children

<div><div><div><div><div>TITLE: Proposal Development Manager
</div></div> 
<div><div>TEAM/PROGRAMME: New Business Development </div><div>LOCATION: Egypt, Cairo
</div></div> 
<div><div>GRADE : G2 </div><div>CONTRACT LENGTH: Fixed Term 
</div></div> 
<div><div>CHILD SAFEGUARDING: (select only one)
Level 1: A basic criminal record background (DBS) check is required/equivalent police record check.
Level 2: either the post holder will have access to personal data about children and/or young people as part of their work; or the post holder will be working in a &lsquo;regulated&rsquo; position (accountant, barrister, solicitor, legal executive); therefore a police check will be required (at &lsquo;standard&rsquo; level in the UK or equivalent in other countries).
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff. 
</div></div> 
<div><div>ROLE PURPOSE:
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
The New Business Proposal Development Manager (NBPDM) plays a central role in securing funding for Save the Children Egypt by leading high-quality proposal development, managing the funding pipeline, and ensuring strong coordination across technical, operational, and support teams.
The role ensures that funding opportunities are strategically pursued, well-designed, compliant with donor requirements, and aligned with country programme priorities and strategic objectives.
The NBPDM provides regular updates and analysis of the country portfolio and funding pipeline, generating data and insights to inform decision-making. The role establishes and manages effective systems and tools to identify, track, and develop new funding opportunities, ensuring visibility and timely action across teams.
The NBPDM leads ongoing funding landscape analysis and donor mapping to inform opportunity targeting, positioning, and engagement strategies.
The NBPDM Manager contributes to donor positioning through concept development, technical framing of opportunities, and active engagement in proposal discussions with partners and Member Offices. The role supports and, where appropriate, leads engagement with selected donors and partners, including participating in meetings, managing follow-up actions, and maintaining day-to-day relationships, under the strategic direction of the Head of NBD.
The role combines technical proposal leadership, portfolio oversight, cross-functional coordination, and direct donor engagement responsibilities to ensure the country office responds effectively, competitively, and in a timely manner to funding opportunities, while building progressive leadership capacity in external representation. 
</div></div> 
<div><div>SCOPE OF ROLE: 
Reports to: Head of New Business Development
Staff reporting to this post:
Direct:
Indirect : Awards Development officer
Budget Responsibilities: NA
Role Dimensions : 
</div></div> 
<div><div>KEY AREAS OF ACCOUNTABILITY :
Proposal Development Leadership (60%)
<ul><li>Lead and manage the end-to-end development of multiple urgent, high-risk, and high-value proposals, ensuring quality and timeliness.
</li><li>Set priorities and allocate resources across concurrent opportunities.
</li><li>Ensure a structured Go/No-Go decision-making process and proposal steering meetings are established and implemented.
</li><li>Ensure availability and effective use of donor and Save the Children templates, tools, and guidance, and that teams understand donor requirements.
</li><li>Coordinate Value for Money (VfM) calculations as required.
</li><li>Ensure evidence-based design using assessments, literature, best practice, and lessons learned.
</li><li>Manage risk, timelines, delegation, and quality control systems.
</li><li>Lead After Action Reviews (AARs) and promote learning to improve proposal quality.
</li><li>Foster accountability and ownership across teams during submissions, including crisis-level submissions with limited notice.
</li><li>Maintain quality, compliance, and donor responsiveness.
</li><li>Support opportunity identification, concept development, and proposal design for private sector and other non-traditional funding streams, in coordination with the Head of NBD.
</li></ul>Pipeline Management and Portfolio analysis (20%)
<ul><li>Act as NBD lead for portfolio and pipeline analysis, providing insights to inform decision-making.
</li><li>Ensure donor landscape analyses are updated at appropriate intervals.
</li><li>Track upcoming opportunities, donor engagement, and proposal progress; provide regular portfolio updates.
</li><li>Support the Head of NBD in implementing the Country Funding Strategy and Donor Engagement Plan.
</li><li>Participate in global and regional NBD coordination meetings also acting as focal point.
</li><li>Occasionally represent NBD at ESMT alongside the Head of NBD.
</li></ul>Staff Management and Cross-Functional Leadership (15%)
<ul><li>Line manage and oversee proposal contributions from the Awards Development Officer.
</li><li>Strengthen coordination systems across technical and support teams.
</li><li>Lead cross-functional teams, set accountability frameworks, and ensure timely contributions.
</li><li>Improve proposal development quality standards, fostering accountability during high-pressure periods.
</li></ul>Donor Engagement &amp; External Representation (5%)
<ul><li>Support and participate in donor engagement with institutional, corporate, foundation, and other donors.
</li><li>Engage with institutional donors at country level to facilitate programme dialogue and identify funding opportunities.
</li><li>Participate in donor visits, forums, workshops, and conferences.
</li><li>Lead positioning and long-term engagement with specific donors under the guidance of the Head of NBD.
</li><li>Represent Save the Children in donor meetings and networking events.
</li>Support preparation of briefs, concept notes, and pitch materials. 
<li>
</li></ul></div></div> 
<div><div>BEHAVIOURS (Values in Practice )
Accountability:
<ul><li>holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
</li></ul><ul><li>holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.
</li></ul>Ambition:
<ul><li>sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
</li></ul><ul><li>widely shares their personal vision for Save the Children, engages and motivates others
</li></ul><ul><li>future orientated, thinks strategically and on a global scale.
</li></ul>Collaboration:
<ul><li>builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
</li></ul><ul><li>values diversity, sees it as a source of competitive strength
</li></ul><ul><li>approachable, good listener, easy to talk to.
</li></ul>Creativity:
<ul><li>develops and encourages new and innovative solutions
</li></ul><ul><li>willing to take disciplined risks.
</li></ul>Integrity:
<ul><li>honest, encourages openness and transparency; demonstrates highest levels of integrity 
</li></ul></div></div> 
<div><div>QUALIFICATIONS
Background in business development, donor and relationship management, strategic portfolio analysis and planning, and change management required.
<ul><li>International Development / social sector/ political science / NGO professional with a relevant Bachelor&rsquo;s Degree or equivalent professional experience.
</li></ul><ul><li>recorded of successfully securing donations.
</li><li>Fluency in English, both verbal and written.
</li><li>At least 5 years experience in business development, proposal development, donor mapping/engagement and developing fundraising strategy in the international development sector with a strong track
</li>Significant experience in the region 
<li>
</li></ul></div></div> 
<div><div>EXPERIENCE AND SKILLS
<ul><li>Excellent coordination and interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels
</li></ul><ul><li>Excellent representation, presentation and communication skills.
</li></ul><ul><li>Experience leading the preparation of successful proposals and reports for several different donors e.g. EU, SIDA, SDC, USAID, UK government programming etc.
</li></ul><ul><li>Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures.
</li></ul><ul><li>Strong results orientation, with the ability to challenge existing mind sets.
</li></ul><ul><li>Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
</li></ul><ul><li>Ability to present complex information in a succinct and compelling manner.
</li></ul><ul><li>Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies.
</li></ul><ul><li>Commitment to Save the Children values, including willingness to abide by and enforce the Child Safeguarding policy. 
</li></ul></div></div> 
<div><div>Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. 
</div></div> 
<div><div>Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures. 
</div></div> 
<div><div>Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse. 
</div></div> 
<div><div>Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy 
</div></div> 
<div><div>Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</div></div></div></div></div>

Proposal Development Manager

Mindware

<div>
 
 Job Title
 
 
 
 Technical Support Engineer
 
 
 
 Job Scope
 
 
 
 The Technical Support Engineer is responsible to provide high-quality technical assistance to customers and internal teams. The ideal candidate has solid troubleshooting skills, strong communication abilities, and a customer-focused mindset, responsible for diagnosing issues, resolving technical problems, and ensuring smooth system operations.
 
 
 
 Main Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 and Level 2 technical support (remote and on-site if required).
 </li>
 <li>
 Troubleshoot hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain IT systems and applications.
 </li>
 <li>
 Monitor system performance and ensure availability.
 </li>
 <li>
 Escalate complex issues to senior engineers or vendors when necessary.
 </li>
 <li>
 Document incidents, solutions, and technical procedures.
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities.
 </li>
 <li>
 Assist in implementation and deployment projects.
 </li>
 <li>
 Ensure SLA compliance and timely issue resolution.
 
 
 
 </li>
 </ul>
 
 Position Requirements
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in technical support or IT operations.
 </li>
 <li>
 Good understanding of:
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
 </li>
 <li>
 Active Directory and user management
 </li>
 <li>
 Basic virtualization concepts (VMware / Hyper-V is a plus)
 </li>
 <li>
 Backup and security best practices
 </li>
 <li>
 Experience with ticketing systems.
 </li>
 <li>
 Basic knowledge of cloud platforms (Azure / AWS is a plus)
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Bachelor&rsquo;s degree in Computer Science or any other related field
 
 
 
 Experience
 
 
 
 At least 3 years of relevant experience
 
 
</div>

Technical Support Engineer

Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

Specialized Seamless Services (SSS)

<div>
 We are looking for a technically skilled Application Specialist to join our Digital Transformation team.
 
 
 This role is ideal for professionals with hands-on experience in Healthcare IT, Dental Software Solutions, application support, and customer-facing technical operations.
 
 
 
 
 Key Responsibilities
 
 
 
 
 <ul>
 <li>
 Provide technical support for Dental Practice Management Systems and related healthcare applications.
 </li>
 <li>
 Troubleshoot application, database, server, and connectivity issues.
 </li>
 <li>
 Manage support and implementation tickets while ensuring SLA compliance.
 </li>
 <li>
 Support system installations, upgrades, patches, and deployments.
 </li>
 <li>
 Monitor system performance and maintain stable operational environments.
 </li>
 <li>
 Document incidents, root cause analyses, and technical resolutions.
 </li>
 <li>
 Collaborate with customers and internal teams to resolve complex technical issues.
 </li>
 <li>
 Deliver regular reports on support activities and system performance.
 
 
 </li>
 </ul>
 
 
 Required Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related field.
 </li>
 <li>
 2&ndash;5 years of experience in Application Support, Healthcare IT, or Medical Software environments.
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Good understanding of:
 </li>
 <ul>
 <li>
 Windows Server environments
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, VPN, firewall basics)
 </li>
 <li>
 Databases and SQL queries
 </li>
 <li>
 Software deployment and configuration
 </li>
 </ul>
 <li>
 Experience supporting enterprise applications in production environments.
 </li>
 <li>
 Strong customer communication and problem-solving skills.
 </li>
 <li>
 Fluent English (written and spoken).
 
 
 </li>
 </ul>
 
 
 Highly Preferred Experience
 
 
 
 
 Candidates with experience in one or more of the following will be given strong preference:
 
 
 <ul>
 <li>
 Dental Software Solutions
 </li>
 <ul>
 <li>
 Carestream Dental
 </li>
 <li>
 R4
 </li>
 <li>
 Sensei
 </li>
 <li>
 Titanium
 </li>
 <li>
 AXIUM
 </li>
 <li>
 Cloud-based dental platforms
 </li>
 </ul>
 <li>
 Dental imaging systems
 </li>
 <li>
 PACS / VNA solutions
 </li>
 <li>
 DICOM protocols
 </li>
 <li>
 HL7 / FHIR integrations
 </li>
 <li>
 Healthcare information systems (HIS, RIS, EMR/EHR)
 
 
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 
 
 <ul>
 <li>
 Microsoft certifications
 </li>
 <li>
 ITIL
 </li>
 <li>
 PMP
 </li>
 <li>
 Healthcare IT certifications
 
 
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 
 
 Within your first 90 days, you will be expected to:
 
 
 <ul>
 <li>
 Independently manage support tickets.
 </li>
 <li>
 Meet SLA targets consistently.
 </li>
 <li>
 Resolve technical issues with minimal supervision.
 </li>
 <li>
 Demonstrate strong customer handling and communication skills.
 </li>
 <li>
 Contribute to technical documentation and knowledge sharing.
 
 
 </li>
 </ul>
 
 Location:
 
 Remote
 
 
 If your experience includes Healthcare IT, Dental Software, medical imaging systems, or enterprise application support, we would like to hear from you.
 
 
 r professionals with hands-on experience in Healthcare IT, Dental Software Solutions, Application Support, and Customer-Facing Technical Operations.
 
 
 
 
 Required Qualifications
 
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or a related field.
 </li>
 <li>
 2&ndash;5 years of experience in Application Support, Healthcare IT, or Medical Software environments.
 </li>
 <li>
 Strong troubleshooting and analytical skills.
 </li>
 <li>
 Good understanding of:
 </li>
 <ul>
 <li>
 Windows Server Environments
 </li>
 <li>
 Networking Fundamentals (TCP/IP, DNS, VPN, Firewall Basics)
 </li>
 <li>
 Databases and SQL Queries
 </li>
 <li>
 Software Deployment and Configuration
 </li>
 </ul>
 <li>
 Experience supporting enterprise applications in production environments.
 </li>
 <li>
 Strong customer communication and problem-solving skills.
 </li>
 <li>
 Fluent English (written and spoken).
 
 
 </li>
 </ul>
 
 
 Highly Preferred Experience
 
 
 
 
 Candidates with experience in one or more of the following will be given strong preference:
 
 
 <ul>
 <li>
 Dental Software Solutions
 </li>
 <ul>
 <li>
 Carestream Dental
 </li>
 <li>
 R4
 </li>
 <li>
 Sensei
 </li>
 <li>
 Titanium
 </li>
 <li>
 AXIUM
 </li>
 <li>
 Cloud-based Dental Platforms
 </li>
 </ul>
 <li>
 Dental Imaging Systems
 </li>
 <li>
 PACS / VNA Solutions
 </li>
 <li>
 DICOM Protocols
 </li>
 <li>
 HL7 / FHIR Integrations
 </li>
 <li>
 Healthcare Information Systems (HIS, RIS, EMR/EHR)
 
 
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 
 
 <ul>
 <li>
 Microsoft Certifications
 </li>
 <li>
 ITIL
 </li>
 <li>
 PMP
 </li>
 <li>
 Healthcare IT Certifications
 
 
 </li>
 </ul>
 
 
 What Success Looks Like
 
 
 
 
 Within your first 90 days, you will be expected to:
 
 
 <ul>
 <li>
 Independently manage support tickets.
 </li>
 <li>
 Meet SLA targets consistently.
 </li>
 <li>
 Resolve technical issues with minimal supervision.
 </li>
 <li>
 Demonstrate strong customer handling and communication skills.
 </li>
 <li>
 Contribute to technical documentation and knowledge sharing.
 
 
 </li>
 </ul>
 Location: Remote
 
 
 If your experience includes Healthcare IT, Dental Software, Medical Imaging Systems, or Enterprise Application Support, we would like to hear from you.
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Application Specialist (Healthcare IT)

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