accounts manager

associate manager billing

sap administrator

account key manager - sales Jobs in Lahore

account key manager - sales

accounts/import manager

activations manager

Prism Consulting

<ul><li>Lead the planning, budgeting, scheduling, and execution of multiple activation projects simultaneously.</li><li>Source, negotiate with, and manage relationships with vendors, agencies, venues, and talent.</li><li>Oversee all logistical elements, including permits, staffing, transportation, materials, and on-site operations.</li><li>Serve as the lead point of contact during activations, ensuring a seamless experience for attendees, staff, and partners.</li><li>Track KPIs, analyze campaign performance, and provide detailed post-event reports with insights and recommendations for future improvements.</li></ul>Eligibility Criteria:<ul><li>3+ years of proven experience in experiential marketing, event management, or as an Activations Manager.</li><li>Excellent organizational skills with the ability to manage multiple complex projects under tight deadlines.</li><li>Experienced in managing budgets with a keen eye for cost-effectiveness.</li><li>Outstanding communication and interpersonal skills, with the ability to inspire teams and build strong relationships.</li><li>Proficient in the use of MS Office.</li></ul>Job Type: Full-timePay: Up to Rs95,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Activations Manager

360 Human Capital solutions pvt ltd

Career Opportunity &ndash; Regional Consumer Engagement SpecialistOur client, a well-reputed multinational FMCG firm, is seeking a dynamic and result-driven Regional Consumer Engagement Specialist for its Karachi, Lahore and Islamabad office.If you&rsquo;re passionate about brand engagement, consumer experience, and marketing activations, this is your chance to join a global team and take your career to the next level!Job DescriptionReports To: Consumer Engagement ManagerPurposeSupport the Consumer Engagement Manager in executing consumer engagement initiatives at the regional/zonal level. Responsible for deployment oversight, in-market audits, and coordination with regional stakeholders to ensure effective implementation of CE programs.Key Responsibilities&middot; Coordinate city-level deployment plans including CE volumes, headcount, and stock alignment.&middot; Support CE manager in exploring new channels and areas for CE that can has a potential to become a channel yielding at least 5% CC.in tracking KPIs for regional CE initiatives.&middot; Coordinate with agencies on execution plans and KPIs.&middot; Monitor city-wise and BA-wise targets and report progress.&middot; Ensure availability of CE stock, uniforms, and devices for CE activities.&middot; Conduct regular market visits to ensure BA presence and active consumer engagement.&middot; Perform stock and device audits to verify availability and condition at retail touch points.&middot; Assess BA performance through observation and reporting tools; identify underperforming resources.&middot; Conduct Effective Consumer Contacts (ECC) evaluations with BAs to ensure quality of interaction.&middot; Maintain audit logs and share insights with the Consumer Engagement Manager.&middot; Check, verify through data and provide constant feedback on Retail, LAMPs and any other channels spot with FSF to increase the efficiency of BA.&middot; Manage daily reporting on digital portals and support data integration with global systems.&middot; Assist in preparing monthly performance reports for Category/CX/FSF teams.&middot; Coordinate with regional Sales teams for rollout execution and alignment.&middot; Provide feedback and updates on CE activities to regional stakeholders.&middot; Liaise with CE agencies for deployment and reporting.&middot; Ensure uniform quality and city-wise distribution.Qualifications &amp; Experience&middot; Preferably master&rsquo;s degree or bachelor&rsquo;s degree in business administration, Marketing, or related field&middot; 3&ndash;5 years of experience in consumer engagement, brand activations, or marketing (FMCG experience is a plus)&middot; Strong presentation and communication skills&middot; Data analysis and reporting skills&middot; Experience with CRM tools or digital engagement platforms is an advantage&middot; Ability to work effectively in cross-functional teamsKey Competencies&middot; Problem Solving &amp; Conflict Resolution&middot; Customer-Centric Mindset&middot; Collaboration &amp; Cross-Functional Coordination&middot; Execution &amp; Coordination&middot; Stakeholder Management&middot; Data Reporting &amp; Analysis&middot; Field Audit &amp; Evaluation&middot; Team CollaborationFemale Candidates are strongly encouraged to applyPlease share your updated resume in MS Word format at jobs@hcspak.comNote: Only shortlisted candidates will be contacted.Job Type: Full-timeWork Location: In person

Regional Consumer Engagement Specialist

Alvayria consulting

ob description:We are seeking a creative and detail-oriented 3D Retail POSM Designer to conceptualize, design, and execute high-quality 3D visuals for Retail and Point of Sale Materials (POSM), in-store branding, and trade marketing activations. The ideal candidate should have a strong aesthetic sense, hands-on 3D design skills, and experience in working with FMCG or retail brands.Key Responsibilities<ul><li>Develop and visualize 3D concepts for POSM including product displays, kiosks, counters, shelves, and other in-store branding elements.</li><li>Collaborate closely with brand teams, production, and client servicing to ensure design feasibility and brand consistency.</li><li>Prepare mockups, renderings, and production-ready files for vendors and fabrication partners.</li><li>Translate brand guidelines and marketing briefs into engaging 3D retail designs.</li><li>Maintain and update a library of POSM designs for reference and future use.</li><li>Ensure all designs meet cost, quality, and timeline parameters.</li><li>Work with materials, finishes, and structural details to optimize production efficiency.</li><li>Support photo-realistic rendering and presentation decks for client approvals.</li></ul>Required Skills &amp; Software Expertise<ul><li>3D Design Software: 3ds Max, Blender, Cinema 4D, or SketchUp</li><li>Rendering Engines: V-Ray, Corona, KeyShot (or equivalent)</li><li>Graphic Tools: Adobe Photoshop, Illustrator, InDesign</li><li>Layout Tools: AutoCAD (for dimensions &amp; technical drawings)</li><li>Strong understanding of materials, lighting, textures, and spatial design</li><li>Attention to detail with the ability to meet tight deadlines</li></ul>Qualifications<ul><li>Diploma in Design, Architecture, or Fine Arts</li><li>2&ndash;5 years of experience in 3D POSM, exhibition design, or retail branding</li><li>Portfolio showcasing POSM and 3D retail designs</li></ul>Key Attributes<ul><li>Strong visualization and conceptual thinking</li><li>Collaborative and communicative approach</li><li>Solution-oriented and organized</li><li>Passion for design innovation in retail environments</li></ul>Nice to Have<ul><li>Experience working with FMCG, banking, or retail brands</li><li>Familiarity with fabrication processes and materials</li><li>Motion or animation skills for presentations (optional)</li></ul>Job Types: Full-time, ContractWork Location: In person

Retail Interior Designer

RepairDesk

<div>
 
 
 Efani
 
 is a
 
 secure mobile service provider
 
 that&rsquo;s focused on cybersecurity. It&rsquo;s built to protect users from mobile-threats like
 
 SIM swap attacks
 
 , eavesdropping, identity tracking, and other security vulnerabilities.
 
 
 
 We use a &ldquo;mobile virtual network operator&rdquo; (MVNO) model, meaning they don&rsquo;t own the physical network towers; they lease infrastructure from big U.S. carriers (like AT&amp;T and Verizon) but layer their own security on top.
 
 
 Tasks
 
 
 We&rsquo;re looking for a Customer Support Specialist with an authentic American accent and a passion for delivering a high-touch client experience. You&rsquo;ll be the first point of contact for Efani customers and you will be answering calls, handling chats, resolving issues, and ensuring every client interaction reflects our reputation for reliability and security.
 
 
 
 This is a n
 
 on-sales role
 
 , focused on support, troubleshooting, and client satisfaction.
 
 
 <ul>
 
 <li>
 Answer inbound calls, chats, and emails from Efani customers promptly and professionally.
 </li>
 
 <li>
 Assist clients with SIM activations, plan questions, billing inquiries, and troubleshooting.
 </li>
 
 <li>
 Maintain a calm, polite, and confident tone &mdash; always representing Efani&rsquo;s premium image.
 </li>
 
 <li>
 Accurately record customer interactions and resolutions in the CRM/support system.
 </li>
 
 <li>
 Escalate complex or technical issues to internal specialists when needed.
 </li>
 
 <li>
 Collaborate with the operations and engineering teams to improve customer experience.
 </li>
 
 <li>
 Follow scripts and SOPs, but also apply judgment to deliver empathetic, human support.
 </li>
 
 </ul>
 
 
 
 KPIs / Success Metrics
 
 
 
 <ul>
 
 <li>
 
 Average response &amp; resolution time
 
 </li>
 
 <li>
 
 Customer satisfaction (CSAT) or NPS score
 
 </li>
 
 <li>
 
 Call quality and professionalism ratings
 
 </li>
 
 <li>
 
 Adherence to support scripts and SOPs
 
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
 <li>
 
 2&ndash;5 years in customer support or client success (telecom, fintech, or SaaS preferred).
 
 </li>
 
 <li>
 
 Fluent English with a
 
 
 
 clear, neutral, or American accent
 
 
 
 &mdash; tested during interview.
 
 </li>
 
 <li>
 
 Confident on the phone and able to de-escalate challenging situations.
 
 </li>
 
 <li>
 
 Comfortable using CRM or ticketing tools (HubSpot, Zendesk, Intercom, or similar).
 
 </li>
 
 <li>
 
 Excellent written communication for chat and email support.
 
 </li>
 
 <li>
 
 Stable internet, quiet workspace, and professional audio setup for call handling.
 
 </li>
 </ul>
</div>

Customer Support Specialist

PepsiCo

<div>Overview:

The AFH Channel Activation Lead will be responsible for driving growth in the Away From Home (AFH) vertical through strategic management of International &amp; Local Accounts, including Foodservice and recreation channels. This dual role combines end-to-end Key Account Management with Channel Development, ensuring PepsiCo&rsquo;s portfolio is activated, visible, and delivering profitable growth across customer touchpoints.
Responsibilities:
<div>
Key Account Management 
<ul><li>Lead and manage strategic AFH customers (International &amp; Local Chains, Eateries, Recreation Channels).</li><li>Own the complete customer lifecycle: negotiations, joint business planning, targeting, conversions, activations, renewals, and retention.</li><li>Build and strengthen long-term partnerships with key customers to maximize value creation.</li><li>Drive incremental beverage transactions and portfolio expansion within accounts.</li><li>Collaborate with Bottlers and internal stakeholders to ensure seamless execution and delivery.</li><li>Identify and capture white space opportunities within AFH to drive growth.</li><li>Manage budget planning, allocation, and tracking to deliver agreed financial KPIs.</li></ul></div><div> 
AFH Channel Management &ndash; Organized 
<ul><li>Partner with Global and Local PepsiCo/Bottling teams to define and execute the AFH channel strategy.</li><li>Develop channel playbooks, toolkits, and best practices to drive consistency and effectiveness.</li><li>Ensure channel hygiene, compliance, and capability building across the ecosystem.</li><li>Leverage consumer insights, market data, and analytics to shape strategy and decision making.</li><li>Track and deliver on channel KPIs (volume, share, distribution, execution metrics).</li><li>Build capability of our partners on AFH (leveraging International AFH community / best practices and playbooks) to support the above growth agenda and actively partner with them to build and execute the transformation plan to deliver against the growth agenda.</li><li>Own Annual Plan, 3-Year Plan and Contractual agreements for all AFH topics</li></ul></div><div> 
Equipment Management (Coolers, Vending &amp; Post-Mix Machines) 
<ul><li>Oversee end-to-end equipment management: procurement, deployment, maintenance, and execution.</li><li>Work closely with bottling partners and equipment suppliers to ensure availability and service reliability.</li><li>Drive optimization of equipment utilization to enhance visibility and sales in the AFH channel.</li></ul>
4. Cross-Functional Collaboration 
<ul><li>Partner with Marketing, Supply Chain, Finance, and Bottlers to ensure aligned business objectives.</li><li>Drive joint business planning (JBPs) with customers and bottling partners.</li><li>Act as the AFH voice of customer and channel in internal discussions, ensuring execution excellence.</li></ul></div>
Qualifications:
<ul><li>Understanding of the business, knowledge of industry and competitive activity, marketing, media and trade marketing</li><li>4 &ndash; 7 years&rsquo; experience, out of which over 2-3 years in FMCG</li><li>Proficiency in information technology and towering strength on data management and related tools</li><li>Exhibits towering strength in analytical skills / strong financial skills</li><li>Strong interpersonal and communication skills</li><li>Strong data-driven decision-making and analytical skills.</li><li>Excellent communication, stakeholder management, and collaboration skills.</li><li>MBA/BBA or equivalent from a reputable organization</li></ul></div>

AFH Channel Activation Lead

Rozee.pk

<div>
 
 
 Position Purpose:
 
 
 
 The Teacher Assistant (TA) at the Center of Excellence (COE) will support the COE Teacher and
 
 
 the Project Manager and Learning Technology Manager in managing teaching activities, recording
 
 
 sessions, maintaining equipment, and ensuring smooth operational support. The TA will play a key
 
 
 role in facilitating high-quality teaching and learning experiences within the COE.
 
 
 
 Key Responsibilities:
 
 
 
 - Session Recording &amp; Technical Support
 
 
 Record all teaching sessions led by the COE Teacher.
 
 
 Operate and maintain cameras, audio, and related recording equipment.
 
 
 Creatively capture sessions and perform basic to intermediate video editing of recorded sessions
 
 
 for documentation and dissemination purposes.
 
 
 
 - Teacher &amp; Manager Support
 
 
 
 Assist the COE Teacher in preparation and execution of classes.
 
 
 Provide logistical and administrative support to the Project Manager and Learning Technology
 
 
 Manager when required.
 
 
 Coordinate with other teachers and staff to ensure timely delivery of activities.
 
 
 
 - Relationship &amp; Communication Management
 
 
 
 Build and maintain a friendly, supportive working relationship with teachers and staff.
 
 
 Act as a point of contact for the COE Teacher and the Project Manager and Learning Technology
 
 
 Manager regarding day-to-day operational support.
 
 
 
 - Travel &amp; Availability
 
 
 
 Be available and willing to travel as required by the Project Manager and Learning Technology
 
 
 Manager or COE for trainings, events, or off-site sessions.
 
 
 Maintain flexibility in working hours to support the COE&rsquo;s dynamic needs.
 
 
 
 Required Qualifications &amp; Skills:
 
 
 
 - Bachelor&rsquo;s degree in any discipline.
 
 
 - Demonstrated experience in video recording, camera operation, and video editing.
 
 
 - Creative mindset for capturing and editing engaging footage.
 
 
 - Strong interpersonal and communication skills; ability to work effectively with teachers and
 
 
 management.
 
 
 - High degree of reliability, organization, and adaptability.
 
 
 - Willingness to travel for work-related tasks.
 
 <ul>
 <li>
 - Based in Hyderabad (mandatory).
 </li>
 </ul>
</div>

Teacher Assistant (TA) – Center of Excellence (COE)

Taskroid PVT Ltd

Company OverviewImpact Directors LLC is a leading organizer of high-profile experiential learning events, including diplomatic simulation conferences and global crisis management simulations. These events provide participants with real-world problem-solving opportunities within frameworks of business diplomacy and international cooperation. The company operates globally, with key offices in Houston, Dubai and Lahore coordinating events that draw an international audience of delegates.Role SummaryThe Operations Manager is a full-time executive leadership role that oversees the end-to-end operations of Impact Directors and its Affiliates from a strategic and support perspective. This position manages day-to-day operational oversight across the Dubai and Lahore offices and acts as the strategic liaison between the CEO and various department heads. The Operations Manager ensures that the CEO&rsquo;s directives are implemented across all departments and that teams work in sync toward successful events.A core part of the role involves coordinating tasks among managers (e.g., project management, CRM, marketing, tech, etc.) and pre-emptively resolving issues behind the scenes to guarantee the smooth execution of each conference. While onsite event operations are led by the Project Manager, the Operations Manager focuses on back-end support and cross department coordination to ensure that on ground teams have everything they need for events to run smoothly.Key Responsibilities:International Operations Leadership: Oversee daily operational activities for global conferences across the Houston, Dubai and Lahore offices, ensuring all logistical, technical, and administrative tasks align with executive goals. The Operations Manager makes sure that schedules, travel arrangements, and other preparations are in place and that both offices collaborate effectively under uniform standards. While direct onsite event execution is managed by the Project Manager, the Operations Manager works behind the scenes to support these operations and maintain consistency across locations.Liaison with Senior Stakeholders: Serve as the primary point of contact between the CEO and department heads (Finance, Project Management, Marketing, CRM, Social Media, Tech, Sales/Business Development), translating the CEO&rsquo;s strategic vision into actionable plans for each department. For example, if the senior leadership approves a new marketing strategy or budget change, the Operations Manager communicates these decisions to the relevant managers and ensures they are carried out as intended across the organization.Leadership and Delegation: Provide leadership across all event-related departments by working closely with their managers (tech, social, etc.) to ensure effective execution of conference plans. The Operations Manager coordinates tasks and timelines among teams and monitors progress without micromanaging on-site details. For instance, if a potential issue is identified in advance, such as a venue setup concern, a vendor delivery delay, or a staffing shortfall, the Operations Manager makes sure the appropriate manager (e.g., the Project Manager) is aware and addressing it well before it escalates. In high pressure situations or when quick decisions are needed, the Operations Manager offers guidance and support to team leads on the necessary actions, particularly for issues requiring backend solutions or executive approval. (On-site operational decisions remain the purview of the Project Manager, with the Operations Manager steps in only when broader coordination or backend intervention is required.)Strategic Oversight and Execution: Lead the overall operational execution of each conference from inception to completion, ensuring every event aligns with the company&rsquo;s strategic goals and quality standards. This involves close collaboration with the project management team during the planning phase and continuing through to event delivery, focusing on aligning resources and plans rather than directly handling onsite logistics. For example, if the CEO decides to launch a conference in a new city or approves a major initiative, the Operations Manager coordinates high level planning: ensuring that marketing and delegate acquisition strategies for each event are on target, often working with the Marketing and Sales teams to shape promotional campaigns (timing, target audience, messaging) and then seeks the CEO&rsquo;s final approval on budget and strategy. Once plans are approved, the Operations Manager oversees their execution by confirming that each department (marketing, sales, etc.) is implementing their part effectively and that resources (e.g., marketing budget) are allocated in the best way to maximize delegate turnout.Pre-Conference Issue Resolution: Anticipate and resolve potential issues in advance so they do not impact the event. The Operations Manager oversees thorough pre conference checks (covering logistics, technology systems, and staffing readiness) to identify any red flags. If an issue arises, such as a delay in receiving materials, a speaker travel complication, or lower than expected delegate registration the Operations Manager works with the relevant teams to mitigate it well before the conference begins. For example, if delegate registration numbers are lagging, the Operations Manager might coordinate with Marketing and Sales to launch a targeted last minute promotional push (after consulting with the CEO) to boost signups. If a critical technology system on the back end is behind schedule or showing problems, the Operations Manager mobilizes the tech/support team to fix the issue or implement a contingency plan. The goal is to solve problems behind the scenes so that by the time the conference starts, everything runs smoothly for participants.Escalated Issue Management: Act as the escalation point for high priority or crisis situations that require executive intervention or backend support. While routine onsite issues (e.g., minor schedule adjustments or venue logistics) are managed by the Project Manager and onground staff, the Operations Manager is brought in for challenges that go beyond the onsite team&rsquo;s scope or authority. For instance, if a technical failure occurs during a conference, the Operations Manager coordinates with the backend automation team to troubleshoot and implement an immediate fix or workaround, minimizing disruption for attendees.Cross-Office Coordination and Support: Ensure seamless collaboration between Houston, Dubai and Lahore offices (and any other regional teams) throughout event planning and execution. The Operations Manager facilitates constant communication and resource sharing across offices so that all teams work as a unified whole. During live events, although onsite operations are handled by the Project Manager and local event staff, the Operations Manager remains on standby as a backend support resource. They maintain an open line of communication with onsite leadership, ready to provide remote assistance, approvals, or additional resources from the home offices as needed. For example, if the Lahore team is managing on ground operations for a conference in Bangkok, the Operations Manager will stay in close contact to offer guidance or to mobilize support from Houston, Dubai or Lahore for any issues that arise. By organizing joint planning meetings, synchronizing project management tools, and enforcing standard operating procedures across all offices, the Operations Manager ensures that geographically dispersed teams operate in sync and that conferences benefit from 24/7 support during critical periods.Manager-Level Decision-Making: Exercise significant decision-making authority on event related matters, in alignment with the Managing Director&rsquo;s strategic vision. The Operations Manager has the autonomy to make on the spot managerial decisions, from minor budget reallocations to adjusting staffing plans when events demand immediate action, always keeping the CEO&rsquo;s overarching goals inmind. They also contribute to high level strategy: analyzing performance data from past conferences and advising where to invest resources or which upcoming events may need extra attention. Importantly, for major strategic shifts (such as large budget changes or new marketing campaign directions), the Operations Manager seeks the CEO&rsquo;s approval before implementation. Once approval is obtained, the Operations Manager drives the execution of those decisions. For example, if the Marketing team proposes a new delegate acquisition campaign that requires additional funding, the Operations Manager will evaluate the proposal, discuss it with the CEO for signoff, and then oversee the campaign&rsquo;s rollout by the Marketing and Sales teams. In quarterly executive reviews, the Operations Manager presents insights (e.g., conversion rates of inquiries to registrations, event performance metrics) to inform decision making, helping to steer the business toward the most successful conference strategies.Brand Representation and Communications: Act as a representative of the company&rsquo;s executive leadership in both internal and external communications related to events. The Operations Manager works closely with the Marketing, Social Media, and PR teams to ensure that each conference&rsquo;s messaging and branding are consistent with the company&rsquo;s standards and the CEO&rsquo;s vision. They may review or contribute to key communications, such as press releases, delegate newsletters, and important email updates, to ensure accuracy and tone. During event promotion and execution, the Operations Manager may also speak on behalf of the company or address concerns from high profile partners and delegates, conveying confidence and commitment to a high quality experience. Additionally, the Operations Manager stays attuned to delegate feedback and inquiries: they ensure that complex or sensitive questions are answered promptly and correctly by the support teams, and will personally step in to communicate with VIP participants or resolve important concerns. In all communications, the Operations Manager upholds the company&rsquo;s professional image and strategic objectives, making sure that what is promised in marketing aligns with what is delivered on the ground.Qualifications:Education: A bachelor&rsquo;s degree (minimum) in Business Administration or a closely related field is required. A master&rsquo;s degree or MBA is a plus, reflecting the strategic and leadership components of the role.Experience: Proven experience in managing complex, multinational logistics and conference/event operations. Candidates should have a strong track record of overseeing largescale projects or events across different countries or regions. Familiarity with Customer Relationship Management (CRM) systems and delegate sales processes is highly valued, as these are key components of the conference operations.Leadership Skills: Exceptional leadership and team management abilities are a must. The role requires demonstrated experience in leading cross functional teams, for example, coordinating efforts among Finance, Marketing, Tech, Project Management, and other departments and the capacity to make high level decisions under time sensitive conditions. The ideal candidate can influence and guide managers and staff even without direct reporting authority, fostering collaboration and accountability across the organization.Strategic Decision-Making: A background in manager level planning and decision making is essential. The Operations Manager should have experience formulating and implementing strategies that align with top management&rsquo;s vision, such as scaling operations to new locations, effectively allocating budgets for multiple projects, and steering marketing or sales initiatives to achieve delegate attendance targets. The ability to analyze data and performance metrics to inform strategic adjustments is important.Problem-Solving: Strong crisis management and problem solving skills are critical. The ideal candidate can anticipate operational or logistical issues before they arise and is adept at resolving them quickly when they do. This includes being able to handle sudden changes or emergencies calmly and effectively, whether it&rsquo;s coordinating a response to a major logistical change (like a last minute schedule or venue adjustment through the project team), troubleshooting a technical glitch in a registration or checkin system, or responding to an urgent request from a key stakeholder. Being resourceful and proactive in finding solutions, especially those that involve backend systems or cross department coordination, is key to success in this role.Communication: Excellent communication and interpersonal skills are required. Fluency in English is essential, and proficiency in relevant local languages (for UAE, Pakistan, or frequent event host countries) is an advantage. The Operations Manager must be capable of clear, professional communication across cultures and teams, and adept at liaising with a wide range of stakeholders from internal staff and executives to external partners and high-profile event delegates. Strong writing skills for crafting or reviewing official communications (emails, reports, briefs) are also important.Job Type: Full-timePay: Rs80,000.00 - Rs110,000.00 per month

Operations Manager (Remote)

Explore 507+ Activations manager in Lahore this November. Find roles across top companies and apply now to boost your career.