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Emirates Talent Solution

Job Title: AI &amp; Business Intelligence Specialist Location: Karachi, Pakistan Employment Type: Full-TimeJob OverviewWe are seeking a highly experienced AI &amp; Business Intelligence Specialist to support data-driven decision-making, strategic planning, and market forecasting. The ideal candidate will combine strong AI expertise with deep business strategy experience to deliver actionable insights that drive growth and competitive advantage.This role is suited for a strategic thinker who understands AI-powered analytics, market intelligence tools, and long-term business planning.Key Responsibilities<ul><li>Develop and manage AI-driven Business Intelligence and Market Intelligence models.</li><li>Analyze large datasets to identify market trends, customer behavior, and growth opportunities.</li><li>Translate complex data insights into clear strategic recommendations for leadership.</li><li>Support business strategy development using predictive analytics and AI tools.</li><li>Monitor competitors, industry movements, and emerging market opportunities.</li><li>Create dashboards, reports, and executive-level presentations.</li><li>Collaborate with leadership, marketing, sales, and operations teams to align insights with business goals.</li></ul>Key RequirementsExperience<ul><li>Minimum 5 years of hands-on experience in AI, Data Analytics, or Machine Learning related to Business or Market Intelligence.</li><li>Minimum 10 years of experience as a Business Strategist, Management Consultant, or Strategic Planning professional.</li></ul>Technical Skills &amp; Certifications<ul><li>Strong understanding of AI-based analytics, predictive modeling, and data visualization.</li><li>Experience with BI tools, dashboards, and reporting frameworks.</li><li>Relevant certifications in AI, Machine Learning, Data Science, Business Intelligence, or Strategic Management will be an advantage.</li><li>Ability to interpret market data, financial trends, and competitive intelligence.</li></ul>Strategic &amp; Soft Skills<ul><li>Strong business acumen with a strategic mindset.</li><li>Excellent analytical, presentation, and communication skills.</li><li>Ability to work independently and advise senior leadership.</li><li>Proven ability to convert data into business growth strategies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Economics, Data Science, AI, or a related field.</li><li>Professional certifications (as listed above) are highly preferred.</li></ul>Compensation &amp; Benefits<ul><li>Competitive salary package based on experience and expertise.</li><li>Opportunity to work on high-impact strategic and AI-driven initiatives.</li><li>Professional growth and leadership exposure.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Artificial Intelligence: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

AI & Business Intelligence Specialist

Aspire92

AI SpecialistJob Description: The AI Specialist is responsible for implementing, managing, and optimizing AI solutions, including large language models (LLMs), to support business operations, financial analysis, and educational tools. The role focuses on leveraging AI to generate insights, automate workflows, and enhance client and internal processes.Key Responsibilities:Implement, manage, and optimize AI models and tools, including LLMs, for projects and client solutions.Collaborate with IT and cross-functional teams to integrate AI solutions effectively.Analyze data sets (financial, educational, or operational) to generate actionable insights.Develop AI-driven workflows, predictive models, and automation solutions.Stay updated on emerging AI technologies and best practices.Provide guidance, documentation, and training on AI solutions to internal teams.Maintain accurate records of AI models, experiments, and project outcomes.Requirements &amp; Qualifications:Degree in Computer Science, Data Science, Artificial Intelligence, Finance, Education, or a related field preferred.Proven experience with AI software, machine learning models, and LLMs.Familiarity with AI platforms and tools (e.g., OpenAI, Azure AI, TensorFlow, PyTorch).Experience in financial or educational environments is a plus.Strong analytical and problem-solving skills.Excellent English communication and collaboration skills.Proficiency in Microsoft Office Suite and data visualization tools (Power BI, Tableau, or similar).Comfortable working in virtual and cloud-based environments.Job Type: Full-timeWork Location: Remote

AI Consultant

Sindh Integrated Emergency & Health Services (SIEHS)

ORGANIZATION CHART (IMMEDIATE LINE &amp; FUNCTIONAL RELATIONSHIP)Artificial Intelligence EngineerManager &ndash; ERP &amp; ApplicationsGENERAL PURPOSE:This position is for a talented and innovative Artificial Intelligence Engineer to join our Team. This role will focus on designing, developing, and deploying AI and Machine Learning (ML) models that enhance the functionality, intelligence, and user experience of enterprise applications. The ideal candidate will have strong technical skills, hands-on experience in AI/ML development, and a passion for turning data into actionable insights through intelligent systems. Candidate would be able to take new projects and he/she should able to coordinate with internal and external stakeholders for the execution in a timely and cost-effective manner.JOB RESPONSIBILITIES &amp; AUTHORITIES:System Implementation &amp; Support<ul><li>Design, develop, and implement machine learning models and AI-driven algorithms for classification, prediction, natural language processing, and optimization tasks.</li><li>Evaluate model performance using metrics and apply hyperparameter tuning and retraining as needed.</li><li>Design, code, test, and manage various applications.</li><li>Follow outlined standards of quality related to code and systems.</li><li>Integrate with front-end developers to create seamless, user-friendly interfaces.</li><li>Write testable, server-side code to ensure stability and reliability.</li><li>Work closely with the application development team to integrate AI models into web, desktop, and mobile applications.</li><li>Support and fix existing functionalities to maintain and improve performance.</li><li>Design and build application layers to enhance architecture and scalability.</li><li>Proficiency in designing, coding, testing, and debugging software components.</li></ul>COMPETENCY MATRIX:Communication&middot; Communicates on project schedule with software development/implementation vendors and tracks progress of tasks vs. agreed schedule.&middot; Effectively communicates relevant IDS-related information to the project team and IDS support teams.&middot; Escalates issues that are adversely impacting the project schedule or deliverable completion to the project manager, IT team and the concerned vendors.Skills&middot; Generalo Understands the concepts, practices, procedures and deliverables associated with IT systems development and implementation.o Partner with business analysts and stakeholders to identify use cases where AI can improve efficiency, automation, or user experience.o Deliver proof of concept (PoC) projects and convert them into scalable solutions aligned with business goals.o Can work independently with the experience and judgment to plan and accomplish defined goals and objectives.&middot; Technicalo Strong programming skills in Python (NumPy, Pandas, scikit-learn, TensorFlow, PyTorch).o Experience with model deployment using tools like Flask, FastAPI, or Django.o Hands-on experience with SQL and NoSQL databases for data extraction and manipulation.o Familiarity with cloud AI services such as Azure ML, AWS SageMaker, or Google AI Platform.o Understanding of AI model lifecycle, MLOps practices, and version control (e.g., Git).o Working knowledge of NLP, image recognition, or predictive analytics is a plus.o Exposure to Power BI, Microsoft Azure Cognitive Services, or OpenAI tools/APIs.Key Attributeso Analytical mindset with attention to detail.o Good communication and documentation skills.o Self-motivated and eager to explore new technologies.o Team player with the ability to work in agile environments.Qualification: Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Data Science, Artificial Intelligence, or equivalent.Training/Courses: Knowledge of AI concepts like NLP, computer vision, reinforcement learning, etc.Experience: Overall more than 5 years of experience with at least 1 year as data science specialist or BI/AI developer.Age Requirement: Min. 22 yearsDomicile: SindhGender: Male / FemaleLocation: KarachiJob Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

ARTIFICIAL INTELLIGENCE ENGINEER

Softech Worldwide

<div>
 We are looking for a highly analytical and execution-oriented Senior Product Marketing Analyst to drive and scale our lead intelligence, intent-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence revenue outcomes&mdash;not just activity metrics.
 
 
 VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data &amp; AI, Infrastructure, and Digital &amp; App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance.
 
 
 Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition.
 
 
 Key Responsibilities
 
 
 Lead Scoring &amp; Funnel Management
 
 
 <ul>
 <li>
 Design, manage, and refine product-level lead scoring frameworks.
 </li>
 <li>
 Align MQL criteria with real-world sales qualification expectations.
 </li>
 <li>
 Continuously improve scoring models using behavioral signals, firmographics, and conversion performance.
 </li>
 <li>
 Apply score decay, negative scoring, and lifecycle controls to preserve funnel accuracy.
 
 
 </li>
 </ul>
 Intent-Driven Demand Programs
 
 
 <ul>
 <li>
 Identify and track high-intent buyer actions across the customer journey.
 </li>
 <li>
 Build automation workflows that fast-track sales-ready leads while nurturing earlier-stage interest.
 </li>
 <li>
 Segment audiences by product focus, buyer persona, and purchasing stage to improve engagement and conversion.
 
 
 </li>
 </ul>
 Content &amp; Objection Intelligence
 
 
 <ul>
 <li>
 Convert sales feedback and call insights into actionable content and messaging improvements.
 </li>
 <li>
 Guide the development of enablement assets that proactively address objections and sales bottlenecks.
 </li>
 <li>
 Own the intent-based content framework, determining which assets to expand, refine, or sunset.
 
 
 </li>
 </ul>
 Pipeline &amp; Performance Analytics
 
 
 <ul>
 <li>
 Maintain distinct reporting for traffic performance and pipeline/revenue contribution.
 </li>
 <li>
 Deliver regular insights on what drives lead creation versus deal closure.
 </li>
 <li>
 Challenge surface-level metrics and shift focus toward revenue-impacting indicators.
 
 
 </li>
 </ul>
 Sales &amp; Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales leadership, SDR teams, and Product Marketing stakeholders.
 </li>
 <li>
 Facilitate regular funnel and performance reviews.
 </li>
 <li>
 Recommend data-backed adjustments to campaigns, scoring logic, and positioning.
 
 
 </li>
 </ul>
 Marketing Systems Ownership (HubSpot)
 
 
 <ul>
 <li>
 Own advanced HubSpot configurations, including workflows, attribution models, and lifecycle stages.
 </li>
 <li>
 Implement automation to improve operational efficiency across marketing and sales.
 </li>
 <li>
 Ensure the platform remains scalable, reliable, and aligned with evolving business needs.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business, Computer Science, IT, or a related discipline.
 </li>
 <li>
 Demonstrated experience supporting product-focused or technology-driven marketing initiatives.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 4&ndash;7+ years of experience in Marketing Operations, Revenue Operations, Growth, or similar roles.
 </li>
 <li>
 Strong hands-on experience with HubSpot CRM, including advanced automation, attribution, and lifecycle design.
 </li>
 <li>
 Excellent analytical skills paired with practical business decision-making ability.
 </li>
 <li>
 Proven ability to work autonomously, take ownership, and think with a revenue-first mindset.
 </li>
 <li>
 Experience influencing cross-functional teams without formal authority.
 </li>
 <li>
 Comfort making trade-offs based on impact, urgency, and business priorities.
 </li>
 <li>
 Data-oriented approach with the ability to contextualize insights for real-world execution.
 </li>
 <li>
 Track record of aligning marketing execution with sales outcomes and revenue growth.
 
 
 </li>
 </ul>
 
 Essential Skills
 
 
 
 The ideal candidate brings strong commercial awareness and can translate high-level objectives into measurable outcomes. Proficiency in using AI tools&mdash;including consistent use of platforms such as ChatGPT&mdash;to improve efficiency and decision-making is expected. A strong ownership mindset and the ability to drive results with minimal task-level direction are critical to success.
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Work at the intersection of artificial intelligence, digital transformation, and public safety technology.
 </li>
 <li>
 Be part of a fast-growing global SaaS organization with strong strategic partnerships, including Microsoft IP Co-Sell.
 </li>
 <li>
 Collaborate with a motivated, innovative, and internationally distributed team.
 </li>
 <li>
 Competitive compensation with performance-based incentives.
 </li>
 <li>
 Opportunity to directly shape go-to-market execution for industry-leading AI-powered products.
 
 
 </li>
 </ul>
 Time zone: Est 9am-6pm
 
 
 Multiple Locations: Global (Pakistan, USA, Mexico, Colombia, Brazil, Eastern Europe, Latin America, and more)
</div>

Senior Product Marketing Analyst

VIDIZMO LLC

<div>We are looking for a highly analytical and execution-oriented Senior Product Marketing Analyst to drive and scale our lead intelligence, intent-driven demand programs, and pipeline analytics. This role is ideal for someone who thrives in a fast-paced, AI-driven environment and wants to directly influence revenue outcomes&mdash;not just activity metrics. 
VIDIZMO is a U.S.-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner across Data &amp; AI, Infrastructure, and Digital &amp; App Innovation. Through our AI-powered Intelligence Hub, we help Fortune 500 enterprises, government agencies, and public sector organizations securely manage, analyze, and govern complex data with full control and compliance. 
Our Multimodal AI Data Intelligence Platform uses Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) to enable advanced capabilities such as automated tagging, redaction, summarization, OCR, translation, subtitle generation, object detection and tracking, intelligent search, sentiment and emotion analysis, topic extraction, document classification, and facial recognition. 
Key Responsibilities 
Lead Scoring &amp; Funnel Management
<ul>
<li>Design, manage, and refine product-level lead scoring frameworks.</li>
<li>Align MQL criteria with real-world sales qualification expectations.</li>
<li>Continuously improve scoring models using behavioral signals, firmographics, and conversion performance.</li>
<li>Apply score decay, negative scoring, and lifecycle controls to preserve funnel accuracy.</li></ul> 


Intent-Driven Demand Programs
<ul>
<li>Identify and track high-intent buyer actions across the customer journey.</li>
<li>Build automation workflows that fast-track sales-ready leads while nurturing earlier-stage interest.</li>
<li>Segment audiences by product focus, buyer persona, and purchasing stage to improve engagement and conversion.</li></ul> 


Content &amp; Objection Intelligence
<ul>
<li>Convert sales feedback and call insights into actionable content and messaging improvements.</li>
<li>Guide the development of enablement assets that proactively address objections and sales bottlenecks.</li>
<li>Own the intent-based content framework, determining which assets to expand, refine, or sunset.</li></ul> 


Pipeline &amp; Performance Analytics
<ul>
<li>Maintain distinct reporting for traffic performance and pipeline/revenue contribution.</li>
<li>Deliver regular insights on what drives lead creation versus deal closure.</li>
<li>Challenge surface-level metrics and shift focus toward revenue-impacting indicators.</li></ul> 


Sales &amp; Cross-Functional Collaboration
<ul>
<li>Work closely with Sales leadership, SDR teams, and Product Marketing stakeholders.</li>
<li>Facilitate regular funnel and performance reviews.</li>
<li>Recommend data-backed adjustments to campaigns, scoring logic, and positioning.</li></ul> 


Marketing Systems Ownership (HubSpot)
<ul>
<li>Own advanced HubSpot configurations, including workflows, attribution models, and lifecycle stages.</li>
<li>Implement automation to improve operational efficiency across marketing and sales.</li>
<li>Ensure the platform remains scalable, reliable, and aligned with evolving business needs.</li></ul> 


Qualifications
<ul>
<li>Bachelor&rsquo;s degree in Marketing, Business, Computer Science, IT, or a related discipline.</li>
<li>Demonstrated experience supporting product-focused or technology-driven marketing initiatives.</li></ul> 


Requirements
<ul>
<li>4&ndash;7+ years of experience in Marketing Operations, Revenue Operations, Growth, or similar roles.</li>
<li>Strong hands-on experience with HubSpot CRM, including advanced automation, attribution, and lifecycle design.</li>
<li>Excellent analytical skills paired with practical business decision-making ability.</li>
<li>Proven ability to work autonomously, take ownership, and think with a revenue-first mindset.</li>
<li>Experience influencing cross-functional teams without formal authority.</li>
<li>Comfort making trade-offs based on impact, urgency, and business priorities.</li>
<li>Data-oriented approach with the ability to contextualize insights for real-world execution.</li>
<li>Track record of aligning marketing execution with sales outcomes and revenue growth.</li></ul> 


Essential Skills

The ideal candidate brings strong commercial awareness and can translate high-level objectives into measurable outcomes. Proficiency in using AI tools&mdash;including consistent use of platforms such as ChatGPT&mdash;to improve efficiency and decision-making is expected. A strong ownership mindset and the ability to drive results with minimal task-level direction are critical to success. 
Why Join Us?
<ul>
<li>Work at the intersection of artificial intelligence, digital transformation, and public safety technology.</li>
<li>Be part of a fast-growing global SaaS organization with strong strategic partnerships, including Microsoft IP Co-Sell.</li>
<li>Collaborate with a motivated, innovative, and internationally distributed team.</li>
<li>Competitive compensation with performance-based incentives.</li>
<li>Opportunity to directly shape go-to-market execution for industry-leading AI-powered products.</li></ul> 


Time zone: Est 9am-6pm

Multiple Locations: Global (Pakistan, USA, Mexico, Colombia, Brazil, Eastern Europe, Latin America, and more)</div>

<div>We are seeking a detailed-oriented and analytical Product Marketing Executive to own, optimize, and scale our lead scoring, intent-based marketing, and pipeline analytics systems. If you're eager to grow in a dynamic environment and company that&rsquo;s at the forefront of AI innovation, this is your chance to begin! 
VIDIZMO is a USA-based technology company headquartered in Tysons, Virginia, and a Microsoft Solutions Partner in Data &amp; AI, Infrastructure, and Digital &amp; App Innovation. Offering a AI-Powered Intelligence Hub, we empower Fortune 500 companies, large enterprises, governments, and the public sector to securely manage, analyze, and govern their data with complete control and compliance. 
Our Multimodal AI Data Intelligence Platform leverages Large Language Models (LLMs) and RAG (Retrieval-Augmented Generation) to deliver powerful capabilities such as auto-tagging, redaction, content summarization, OCR, translation, subtitle creation, object detection and tracking, content search, sentiment and emotion analysis, topic extraction, document classification, and facial attribute detection. 
Role Overview:

This role acts as the bridge between marketing, sales, and leadership, ensuring that growth activity results in real pipeline impact. You will make judgment calls, not just execute tasks. 
Key Responsibilities: 
Lead Scoring &amp; Funnel Ownership
<ul>
<li>Own and continuously evolve product-specific lead scoring models.</li>
<li>Ensure MQL definitions align with real sales qualification standards.</li>
<li>Optimize scoring using behavioral intent, firmographic fit, and conversion data.</li>
<li>Implement score decay, negative scoring, and lifecycle governance to maintain funnel health.</li></ul> 


Intent-Based Demand Strategy
<ul>
<li>Define, track, and monitor high-intent buyer behaviors across products.</li>
<li>Build workflows that accelerate sales-ready leads and nurture mid-intent prospects.</li>
<li>Segment audiences by product interest, buyer role, and buying stage to drive relevance and conversion.</li></ul> 


Content &amp; Objection Intelligence
<ul>
<li>Translate sales call insights into actionable content strategy and website messaging.</li>
<li>Develop enablement assets that directly address buyer objections and sales friction.</li>
<li>Own the intent-based content map across products, deciding what to scale, optimize, or retire.</li></ul> 


Traffic vs. Pipeline Analytics
<ul>
<li>Build and maintain separate dashboards for traffic performance and pipeline/revenue impact.</li>
<li>Regularly report on what drives leads versus what drives closed deals.</li>
<li>Challenge vanity metrics and refocus reporting on revenue-linked outcomes.</li></ul> 


Sales &amp; Stakeholder Alignment
<ul>
<li>Partner closely with Sales leadership, SDRs, and Product Marketing teams.</li>
<li>Lead weekly funnel reviews to assess performance and gaps.</li>
<li>Recommend data-driven changes to campaigns, scoring models, and messaging.</li></ul> 


HubSpot Ownership
<ul>
<li>Own and manage advanced HubSpot configurations, including workflows, attribution, and lifecycle stages.</li>
<li>Implement task automation to improve sales and marketing efficiency.</li>
<li>Ensure system reliability, scalability, and alignment with business growth.</li></ul> 


Qualifications:
<ul>
<li>Bachelor's degree in marketing, IT, CS, Business, or a related field.</li>
<li>Proven experience in product marketing, with a focus on technology products.</li></ul> 


Requirements: 
<ul><li>4&ndash;7+ years of experience in Marketing Operations, Revenue Operations, or Growth-focused roles.</li>
<li>Hands-on expertise with HubSpot CRM, including advanced workflows, attribution, and lifecycle management. 
</li>
<li>Strong analytical capabilities combined with sound business judgment.</li>
<li>Ability to operate independently, take ownership, and think like a revenue leader.</li>
<li>Proven ability to influence cross-functional stakeholders without direct authority. 
</li>
<li>Comfortable making informed trade-offs based on impact, priorities, and constraints.</li>
<li>Data-driven mindset with the ability to balance metrics with real-world business context.</li>
<li>Demonstrated success aligning marketing strategy and execution with sales and revenue targets.</li></ul> 


Essential Skills:

The ideal candidate demonstrates strong business acumen, can translate objectives into impactful solutions, and is proficient in leveraging AI tools&mdash;including mandatory use of platforms like ChatGPT&mdash;to enhance efficiency. An ownership mindset and the ability to drive outcomes with minimal task-level direction are essential. 
WHY join us?
<ul>
<li>Work at the intersection of AI, digital transformation, and public safety technology.</li>
<li>Be part of a high-growth, global SaaS company with strong partnerships (e.g., Microsoft IP Co-Sell).</li>
<li>Collaborate with a driven, innovative, and globally distributed team.</li>
<li>Competitive compensation package with performance incentives.</li>
<li>Opportunity to shape the go-to-market strategy for industry-leading products.</li></ul> 


Time zone: Est 9am-6pm

Multiple Locations: Global (Pakistan, USA, Mexico, Colombia, Brazil, Eastern Europe, Latin America, and more)</div>

Senior Product Marketing Executive

NielsenIQ

<div>
 
 Job Description
 
 
 
 
 Customer Success Specialist is responsible for engaging and maintaining relationship with NIQ GfK product catalog customers. Ensuring customer success through making sure NIQ GfK product catalog services are being utilized by customers and identify any opportunities for business growth.
 
 
 
 
 Ensuring existing revenue is retained by providing support to existing accounts. Make regular health checks via phone, meetings and/or emails. Maintain outstanding relationships with existing customers &ndash; high or low maintenance. Record keeping key customer communication in Salesforce, JIRA and defined central location. Coordinate with cross departmental POCs to ensure customer delivery be it complex or simple. Ability to identify business opportunities and present to stakeholders. Assist Customer Success Senior Service Manager in day-to-day operations.
 
 
 
 
 
 
 This is a night shift job based off Pakistan
 
 
 
 
 
 <ul>
 <li>
 Develop / maintain excellent professional relationship with the customer
 </li>
 <li>
 Keeping customer engaged with products and services they have purchased from GfK Etilize
 </li>
 <li>
 Ensure at high-level the customer success KPIs are maintained and further improved during customer experience phase
 </li>
 <li>
 Ensure integration process is smooth and fast time-to-value is realized by customer during customer on-boarding
 </li>
 <li>
 Build customer loyalty with GfK Etilize and retain customer revenue
 </li>
 <li>
 Advocate for customer&rsquo;s business success
 </li>
 <li>
 Bridge gap between customer and operations for product, project and services delivery and issues resolution
 </li>
 <li>
 Escalate customer issues and potential risks to department manager/sales/business
 </li>
 <li>
 Make regular health check via calls, emails and record all correspondence in CRM. Follow pre-defined checklist
 </li>
 <li>
 Ensure termination checklist steps are followed incase customers decide to part ways
 </li>
 <li>
 Create reports if needed by sales team. Example, coverage reports
 </li>
 <li>
 Run yearly surveys to track customer satisfaction score and work with cross functional departments to improve satisfaction ratings
 </li>
 <li>
 Work with technical team for support on products and services integration with customer systems
 </li>
 <li>
 Respond, track and verify resolution to customer issue with respect to delivery &amp; quality of products/services
 </li>
 <li>
 Responding to customer concerns quickly and ensuring fast turnaround time
 </li>
 <li>
 CSM may require providing pre-sales support including running reports, project planning, conference calls, coordination with the team/customer - subject to Manager's approval
 </li>
 <li>
 Seek potential upgrade opportunity within their accounts and forward to account owners
 </li>
 <li>
 Review customer&rsquo;s website(s) to see if the content is being used as intended per the contract, suggest improvements and advise on best implementation practices
 </li>
 <li>
 Suggest efficient processes that can improve on customer success KPIs
 </li>
 <li>
 Take initiatives and identify opportunities for improvement of internal processes with facts
 </li>
 <li>
 Responsible for special customer projects, requirement gathering, communication with cross-functional teams, management and delivery as per the SLA/Contract
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Excellent verbal and written English communication with confidence
 </li>
 <li>
 Excellent understanding of customer relations and expectations management
 </li>
 <li>
 Good understanding of designing process flows
 </li>
 <li>
 Excellent understanding of Salesforce and JIRA ticketing system
 </li>
 <li>
 Basic understanding of XML, JSON, API integration, database, content delivery model and web-design is an asset
 </li>
 <li>
 Basic understanding of relational Data Bases
 </li>
 <li>
 Moderate understanding of Excel (formulas), designing content comparison visuals on Power Point or Word
 </li>
 <li>
 Basic understanding of project management. Able to plan, implement and deliver customer special projects
 </li>
 <li>
 Basic understanding of product information management (PIM) systems
 </li>
 <li>
 Excellent understanding on GfK Etilize products and solutions
 </li>
 <li>
 Bachelor&rsquo;s degree preferably in Computer Science or Engineering
 </li>
 <li>
 Should have at least four years of equivalent experience or at least two years of experience in customer interaction
 </li>
 <li>
 Client Relations Management Course is a plus
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including r&eacute;sum&eacute; screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ&rsquo;s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ&rsquo;s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.
 
 
 
 
 
 Our Benefits
 
 
 
 
 <ul>
 <li>
 Flexible working environment
 </li>
 <li>
 Volunteer time off
 </li>
 <li>
 LinkedIn Learning
 </li>
 <li>
 Employee-Assistance-Program (EAP)
 </li>
 </ul>
 
 
 
 About NIQ
 
 
 
 
 
 NIQ is the world&rsquo;s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights&mdash;delivered with advanced analytics through state-of-the-art platforms&mdash;NIQ delivers the Full View&trade;. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world&rsquo;s population.
 
 
 
 
 For more information, visit NIQ.com
 
 
 
 
 Want to keep up with our latest updates?
 
 
 
 
 Follow us on: LinkedIn | Instagram | Twitter | Facebook
 
 
 
 
 
 
 Our commitment to Diversity, Equity, and Inclusion
 
 
 
 
 
 At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
 
 
 
</div>

Customer Success Specialist

Explore 1024+ Ai business intelligence specialist in Karachi this January. Find roles across top companies and apply now to boost your career.

1024 ai business intelligence specialist jobs IN Karachi

AI & Business Intelligence Specialist

AI Consultant

ARTIFICIAL INTELLIGENCE ENGINEER

Senior Product Marketing Analyst

Senior Product Marketing Analyst

Senior Product Marketing Executive

Customer Success Specialist