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ai studio-vp of marketing & communications Jobs in Tampa

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manager, consumer insights & foresights

marketing communications student assistant Jobs in Tampa

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ai studio vp of marketing communications

University of South Florida

<div>The University of South Florida (USF), a member of the American Athletic Conference, is currently accepting applications for the position of Senior Photographer. The position will be housed in the athletics external services department, reporting to the Assistant Vice President, Creative &amp; Brand Strategy. The selected candidate will work in a highly collaborative environment to deliver creative photo assets for assigned sport teams, events and departmental needs. Position will oversee a pool of interns that they help cultivate to advance and maintain brand identity through original and creative content. Candidate will work in a highly collaborative environment to advance the brand of USF Athletics and the university. 
 
Reporting to the Assistant VP / Creative &amp; Brand Strategy, the Sr. Photographer will plan, shoot, edit and tag all photography for the University&rsquo;s Athletic Department to support the success of the University&rsquo;s various NCAA Division 1 intercollegiate teams. This position involves leading a team of student interns, coordinating photo shoots, editing photos captured to create engaging content for various platforms such as social media, websites and archival processes. The position works closely with coaches, athletes, and other staff members throughout the athletic department to ensure that the photo content aligns with the department's branding and marketing goals. Additionally, the role will provide oversight of the internship program, inclusive of recruitment and training, while assisting with the organization of current equipment &amp; plan for future equipment needs, and staying up to date with industry trends and best practices in photography. May be required to work non-traditional work hours in the evenings and/or weekends, inclusive of travel, as assigned.</div>
 <div><ul><li>Shoot and edit engaging photo content for assigned games, events, recruits and departmental needs, adhering to brand guidelines to enhance the South Florida Athletics brand based upon institutional knowledge and/or industry standard knowledge.
</li><li>Work collaboratively with the Creative Project Manager on ensuring coverage for games and departmental needs, inclusive of freelance recommendations or scheduling while managing a budget for such requests.
</li><li>Lead and collaborate with other content creators, team personnel, communications &amp; social media staff to create and produce photo content concepts.
</li><li>Recruit, train and lead intern staff around photography best practices including photo metadata tagging, studio and action photography
</li><li>Plan, organize and execute yearly photo shoots specifically for marketing, promotion, broadcast, and in-stadium purposes, as needed, customizing for target audience and platform.
</li><li>Assist with tagging and metadata on images for organizational archival efforts.
</li><li>Special projects and assignments as business dictates.
</li><li>Performance of other duties and responsibilities as required, assigned or requested by your supervising administrator, department head or senior administrators.
</li><li>May be required to work non-traditional work hours in the evenings and/or weekends, inclusive of travel, as assigned.</li></ul></div>
 <div><ul><li>Minimum Qualifications: Bachelor&rsquo;s degree in telecommunications, communications, marketing, public relations, digital media or related field, with one to three years of experience in related positions. Strong familiarity with photography (action and studio) and photo editing, specifically the Adobe Creative Suite. Ability to work in a fast-paced environment and manage multiple projects effectively with tight deadlines. Previous experience working with photography, photo equipment &amp; editing software. 
</li><li>Preferred Qualifications: Bachelor&rsquo;s degree and two years&rsquo; experience working in college athletics or professional sports. Strong working knowledge and demonstrated experience with photography. Excellent written and verbal communication skills. Working knowledge of Adobe and photo best practice software.
</li><li>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310.</li></ul></li></ul></div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Sr. Photographer

TCM BANK NA

TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA.
 
SUMMARY: 
The VP of Fraud Prevention is responsible for managing the Bank’s credit card fraud prevention efforts, and for ensuring the Bank’s fraud prevention program is effective and current, proactively having appropriate tools in place to monitor and detect fraud trends, and actively developing the staff on the Fraud Team. The individual actively manages the process of setting fraud prevention measures, conducts investigations, determines appropriate monitoring parameters to reduce false positives, reduce fraud-related expenses, and produces policies and procedures for the Fraud Department.
 The VP of Fraud Prevention manages the Fraud Prevention Department, oversees the daily workflow, and provides departmental direction. This role is also responsible for communications of fraud trends throughout the organization to further protect the Bank from fraud losses. This role is held by a subject matter expert as it relates to bank risk exposure, transparency of departmental vulnerabilities and resolution of project related requirements.
 The position can be remote or based in Tampa, Florida, and reports directly to the Senior Vice President of Operations.
 The successful candidate possesses - detailed knowledge of banking processes and appropriate internal controls as they relate to Fraud Prevention and thrives in a team environment with employees at all levels within the bank. The successful candidate possesses expert knowledge of applicable regulatory requirements, good judgment and decision-making skills and the ability to effectively analyze fraud trends utilizing a variety of software tools.
 
DUTIES & RESPONSIBILITIES: 
1. Assists the Fraud Prevention Supervisor/Manager/AVP with the management and development of Fraud Prevention staff.
 2. Manage and develop Fraud Prevention Supervisor/Manager.
 3. Management of critical Vendor relationships.
 4. Maintains and applies expert understanding of fraud prevention and investigation techniques to accomplish the objectives of the function and overall business.
 5. Work with management and staff across the organization to ensure understanding and implementation of new fraud risk policies and procedures.
 6. Proactively identifies, analyzes, and interprets trends and patterns in complex data sets, and monitors and validates data integrity.
 7. Develops and presents reports to Executive Management Team or Board of Directors as needed.
 8. Subject matter expert in developing and managing effective and efficient fraud systems, tools, strategies, and rules to combat existing and emerging fraud in the credit card space, while balancing and optimizing revenue and cardholder experience.
 9. Oversees successful implementation of strategies, analytics, reporting, development, and deployment of rules associated with fraud mitigation while ensuring high customer service levels and revenue enhancement.
 10. Produces reports to assist executive management in resource allocation and budgeting.
 11. Identifies and maintains breach of SLA/vendor contractual agreements including resolution of reimbursement obligations.
 12. Recommends and implements appropriate and pragmatic solutions to fraud prevention and recovery efforts.
 13. Develops and maintains effective communications to ensure strong understanding of fraud concerns and prevention efforts throughout the organization.
 14. Provide expert advice to the business in terms of ensuring the fraud risk framework is effectively utilized within the business aligned to industry best-practice.
 15. Proactively develops automated routines to help focus prevention and recovery efforts.
 16. Responsible for vendor relationship, auditing and accountability for errors not limited to chargebacks services, fraud analytics and rule writing, portfolio and new acquisitions onboarding, Mastercard, Visa solutions, etc. Participate in industry related committees and forums to ensure awareness of the latest fraud trends, issues, and countermeasure options to assist in evaluating and recommending strategies, rules, operational policies, and guidelines.
 17. Build relationships with business areas, and partner with them to develop and implement applicable qualitative and quantitative risk management tools and processes. Ensure the business proactively utilizing process risk analysis techniques to identify fraud risks for products, processes & projects.
 18. Perform supervisory functions, including but not limited to, making employment decisions regarding hiring, promoting, demoting, and terminating, conducting performance appraisals, and coaching and developing staff.
 19. Perform Other duties as assigned.
 
QUALIFICATIONS: 
<ul>
<li>13+ years of experience in credit card fraud required.</li>
<li>8+ years of experience managing others, directing workflows, administering performance evaluations, coaching, and counseling employees, and leading a team or a department.</li>
<li>Bachelor’s degree in finance, accounting, management information systems or a related field preferred, or the equivalent in years of industry experience without a degree.</li>
<li>Proficiency in Microsoft Office Suite, with advanced Excel skills (i.e., pivot tables).</li>
<li>Knowledge of core and ancillary banking systems; familiarity with FIS credit card systems a plus.</li>
<li>5+ years of experience with fraud mitigation systems.</li>
<li>Thorough knowledge and understanding of fraud prevention concepts, practices, and procedures. Highly organized; excellent follow-through and ability to manage multiple projects and deadlines.</li>
<li>Experience and ability to challenge the status quo and lead as a change agent.</li>
<li>Highly self-motivated, independent thinker and articulate.</li>
<li>Collaborative and solution oriented.</li>
<li>Fraud technology solution implementations, including new and emerging technology knowledge.</li>
<li>Strong analytical skills, with the ability to recognize and analyze emerging trends.</li>
<li>This individual must be an articulate and effective communicator both orally and in writing.</li>
<li>Strong interpersonal skills for interfacing with all levels of management.</li>
</ul>
TCM Bank, N.A. embraces the diversity of its applicants and employees and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic protected by applicable law.
 The actual compensation offered to the candidate will be finalized at the offer and may be above or below the posted range due to skill level, experience, industry-specific knowledge, education/certifications, etc. The offer rate represents one component of TCM Bank's total compensation package. Employees will also receive several benefits as listed below. Other compensation for this position may include bonus eligibility in the TCM Bank Annual Bonus Plan.
 
Benefits Offered: 
<ul>
<li>Competitive medical, dental and vision benefits</li>
<li>401(k) and Roth 401(k) retirement plans with company match</li>
<li>Flexible spending accounts (medical and dependent care)</li>
<li>Company-paid parental leave</li>
<li>Educational assistance</li>
<li>Company-paid continuing education credits</li>
<li>Paid employee assistance program</li>
<li>12 paid holidays, including (3) Paid Employee Appreciation days each year, (2) Celebrate You Days for your Birthday & Anniversary, and company events. (More than your average company!)</li>
<li>Multiple time-off options for vacation, volunteering, or caring for yourself or loved ones.</li>
</ul>
TCM Bank is in Tampa, FL. This is a remote opportunity. If living outside of the area, travel expectations would be at least 4 times (overnight travel) per year. Qualified candidates located in the states where we do business will be considered: AL, AZ, DC, FL, GA, IA, KY, MA, MD, MI, MO, NE, NC, OH, PA, SC, TX, & VA or will be willing to relocate (TCM does not provide relocation).
 No sponsorships available for this position.
 Principals Only. No Agencies Please.

VP OF FRAUD

<div>The Graphic Designer supports the communications and marketing efforts of the College of Education by creating visually compelling print and digital materials that strengthen the college&rsquo;s brand, elevate storytelling and support student recruitment, advancement, academic programs, events and institutional initiatives.
We are looking for someone who has a passion for graphic design and stays current on design trends, higher education marketing best practices and emerging digital platforms. The ideal candidate demonstrates strong creative and conceptual thinking skills with the ability to translate complex ideas into engaging visual designs. They possess a high level of attention to detail and a commitment to producing polished, high-quality work while managing multiple projects and deadlines. The candidate should be able to work independently while also thriving in a collaborative team environment, maintaining strong interpersonal skills and a customer-service-oriented approach when working with faculty, staff and campus partners.</div>
 <div><ul><li>Design marketing and communications materials including brochures, flyers, postcards, digital ads, social media graphics, presentations, signage, annual reports and event collateral.
</li><li>This person will collaborate with the marketing department and campus partners on integrated projects and events.
</li><li>Create graphics and visual assets for web, email and social media campaigns.
</li><li>Support recruitment and enrollment marketing initiatives through creative design and campaign materials.
</li><li>Assist in developing creative concepts and visual storytelling strategies for college initiatives and campaigns.
</li><li>Prepare files for print production and coordinate with vendors as needed.
</li><li>Manage multiple projects simultaneously while meeting deadlines in a fast-paced environment.</li></ul></div>
 <div>Minimum Qualifications
<ul><li>Bachelor&rsquo;s degree and at least 2 years in Graphic Design, Visual Communications, Marketing, Communications or a related field.
</li></ul><div>Degree Equivalency Clause: Four years of direct experience for a bachelor&rsquo;s degree.
 
<ul><li>Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
</li><li>SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
</li><li>A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
</li><li>(a) Two years of direct experience for an associate degree;
</li><li>(b) Four years of direct experience for a bachelor&rsquo;s degree;
</li><li>(c) Six years of direct experience for a master&rsquo;s degree;
</li><li>(d) Seven years of direct experience for a professional degree; or
</li><li>(e) Nine years of direct experience for a doctoral degree
</li><li>Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
</li><li>Minimum Qualifications that require a high school diploma are exempt from SB 1310. 
</li></ul></div>Preferred Qualifications:
<ul><li>Experience in higher education, nonprofit or public sector communications
</li><li>Knowledge of social media design best practices and digital marketing trends
</li><li>Familiarity with email marketing platforms
</li><li>Experience designing magazines and impact reports
</li><li>Basic motion graphics experience is a plus
</li>Experience developing creative assets within an established brand identity 
<li>
</li></ul>Knowledge, Skill &amp; Abilities:
<ul><li>Proficiency in Adobe Creative Suite, including Photoshop, Illustrator and InDesign
</li><li>Strong understanding of typography, layout, branding and digital design principles
</li><li>Experience designing both print and digital platforms
</li><li>Excellent organizational, communication and time management skills
</li><li>Ability to manage multiple priorities and work collaboratively across teams.
</li><li>Experience creating accessible and inclusive design materials that are ADA compliant when integrated into a CMS and uploaded to social</li></ul></div>
 <div>Working at USF
With approximately 16,000 employees, the University of South Florida is one of the largest employers in the Tampa Bay area. We are dedicated to cultivating a talented, engaged and driven workforce that strives to be bold. Employees excel in USF&lsquo;s rich academic environment, which fosters their development and advancement. In 2025, Forbes recognized USF as one of Florida&rsquo;s best large employers, ranked No. 1 among the state&rsquo;s 12 public universities. Our first-class benefits package includes medical, dental and life insurance plans, retirement plan options, employee and dependent tuition programs, generous leave, and hundreds of employee perks and discounts.
About USF
The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg, Sarasota-Manatee and USF Health. USF is recognized by U.S. News &amp; World Report as a top 50 public university and the best value in Florida. U.S. News also ranks the USF Health Morsani College of Medicine as the No. 1 medical school in Florida and in the highest tier nationwide. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $738 million in research funding in 2024 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of more than $6 billion. USF&rsquo;s Division I athletics teams compete in the American Athletic Conference. Learn more at www.usf.edu .
Compliance and Federal Notices
This position may be subject to a Level 1 or Level 2 criminal background check.
Applicants have rights under Federal Employment Laws :
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.
Family and Medical Leave Act (FMLA)
Applicants for USF employment are entitled to request reasonable accommodation(s) in the application process. A request is to be made at least five (5) working days prior to the time the accommodation(s) is needed. Visit the Central Human Resources ADA Accommodations webpage for more information on requesting an accommodation during the application/interview process.
Equal Employment Opportunity
The University of South Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains affirmative action programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws. This job description does not constitute an employment contract.</div>

Graphic Designer

HealthJoy

<div><h2 class="jobSectionHeader">Preferred Location: Tampa</h2>
<h2 class="jobSectionHeader">Come for the mission. Stay for the innovation.</h2>

Let's keep things simple: we're a talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us.

Healthcare benefits are complex, underutilized, and often invisible to the people who need them most. Employers invest heavily in benefits their people don't understand and don't use, and when that happens, the client questions the value and the relationship is at risk. HealthJoy sits right at that intersection: we make benefits simple, connected, and worth coming back to, and our Customer Success team is the engine that turns that value into retained and expanded revenue.

HealthJoy has garnered workplace awards from Inc.'s Fastest Growing Startups and Built In Chicago's Best Places to Work while growing globally to more than 300 team members. We're focused here on protecting and growing the revenue base we've built, and on reinventing how a Customer Success organization operates in an AI-native company.

The opportunity is real and the stakes are clear. Net revenue retention is the number that compounds everything else we do. We have a strong, experienced CS team, a maturing data foundation, and a head start on AI-powered customer lifecycle tooling that most of our competitors can't match. Your job is to take that foundation and run: defending revenue, driving expansion, and building the agentic Customer Success motion that lets us manage growing books of business without growing headcount at the same rate.
<h2 class="jobSectionHeader">
The Role</h2>

You'll own Customer Success and the retention number that comes with it. That means two things at once: protecting and expanding revenue across our employer client base, and leading the team that owns those relationships through a genuine shift in how the work gets done.

This is a commercial role, not a satisfaction role. Net revenue retention, gross retention, and expansion are the outcomes that matter. You own the renewal calendar, the churn-risk triage, the upsell and product-adoption motion, and the health of every client relationship from launch through renewal. You manage the function out of Salesforce, you know your book cold, and you can tell anyone in the company exactly where retention is being made or lost and why.

It's also a building role, and increasingly an AI-native one. We've already built and deployed agents that recaptured over a thousand hours of CSM prep time in a single quarter, collapsed upsell research from hours to seconds, and replaced a six-figure vendor contract with an in-house tool. That's the starting line, not the finish. You'll lead a team and a roadmap that's moving toward a fully agentic customer lifecycle: specialized agents mapped to each phase of the client journey, triggered by real-time signals, orchestrated for the right message at the right moment. You don't have to have personally built that before, but you have to be genuinely excited to lead an organization that operates this way and to roll up your sleeves in the work.

This role works cross-functionally with Sales, the Broker Partnership team, Marketing, RevOps, Data, Product, and Legal. Retention is a team sport here, and you'll be at the center of it.
<h2 class="jobSectionHeader">
What You'll Do</h2>

Own net revenue retention and gross retention. You carry the retention number. You own the renewal calendar, knowing which accounts sit in the triage window and which are in the danger zone, and you build the forecasting discipline to see churn coming before it happens. You concentrate the team's human attention where relationship complexity and revenue impact are highest.

Drive expansion and product adoption. Retention and growth are two sides of the same book. You own the upsell pipeline and the product-adoption motion, getting live clients to activate the products that make them stickier and prove ROI. You set the targets, build the tracking, and hold the team to the outcome.

Lead the AI-native transformation of Customer Success. You own and advance the agentic customer lifecycle roadmap: business-review and renewal-proposal agents, upsell-discovery agents, long-tail automated outreach, predictive health scoring, and the orchestration layer that ties them together. You partner with Data, Product, and RevOps to keep the underlying data foundation trustworthy, and you make AI a multiplier for your team's judgment rather than a replacement for it.

Run the team out of Salesforce. You make SFDC the system of record for how the team forecasts renewals, manages opportunities, and tracks the health of the book. You bring rigor and a single source of truth to how Customer Success operates day to day.

Own the broker-advocacy dimension of retention. A large share of churn risk concentrates in accounts where the broker doesn't actively sell renewal value. You partner with the broker partnership team and Sales to close that gap, equipping brokers with renewal narratives, benchmarks, and ROI proof, and reaching clients directly where broker pass-through can't be assumed.

Be the senior voice for clients. You show up for the relationships that matter: QBRs, business reviews, escalations, on-site visits, and incident communications. You own the Customer Advisory Board and the Voice of Customer program, and you bring what you hear back into Product, Marketing, and the broader business.

Lead and develop the team. You manage a team of CS managers and their CSMs, you raise the commercial sophistication of the org, and you build the bench. As books grow and the work gets more strategic, you make sure your people are spending their time on judgment, not busywork.

Bring the numbers to the table. You know your retention, expansion, and engagement metrics cold, you spot the trends, and you turn them into action without waiting for a data team to hand you the answer.
<h2 class="jobSectionHeader">
What We're Looking For</h2>

8+ years in Customer Success, account management, or a commercial retention role, including team leadership. You've owned a retention or net revenue retention number and led the people responsible for delivering it. You know what it takes to defend and grow a B2B book of business.

Revenue-first mindset. You think in terms of retention, expansion, and net revenue retention, not just satisfaction scores or relationship health. You connect every CS activity to a business outcome and you hold yourself and your team accountable to the number.

AI-native, or hungry to be. This is the one that matters most. You're genuinely excited to lead a Customer Success organization where AI and agents do the heavy lifting, and you're comfortable building and iterating on those workflows rather than waiting for someone to hand them to you. Hands-on experience designing AI-augmented or agentic processes is a strong plus; an authentic builder's curiosity about it is non-negotiable. If the idea of reinventing how CS operates energizes you, you'll thrive here. If you'd rather run the proven playbook you already know, this isn't the role.

Commercial and cross-functional fluency. You operate comfortably with Sales, Marketing, RevOps, Data, Product, and Legal. You understand how broker-channel dynamics shape retention in benefits, and you know how to drive outcomes through relationships and teams you don't directly control.

Comfort with data and systems. You live in Salesforce, you pull your own metrics, you spot the signal in the noise, and you make the team's reporting a source of truth the whole business can rely on.

Comfort with ambiguity. This is a function in transformation, not a steady-state book to maintain. You'll build things from scratch, change how the work is done, and shape the role as you go.

Executive presence and clarity. You communicate well at every level, from a CSM to a client's CHRO to our executive team. You can run a QBR, lead a business review, defend a renewal, and write a clear, persuasive email.

Healthcare or benefits experience preferred. Not required, but a real head start. Strong commercial CS leadership and genuine curiosity about the space will get you there.<h2 class="jobSectionHeader"> 
</h2>
<h2 class="jobSectionHeader">This Role Is Not for Everyone</h2>

If you're looking for a defined playbook and a steady-state book of business to manage, this isn't it. If your best work comes from relationship maintenance without a retention or expansion target, look elsewhere. If AI feels like a threat or a distraction rather than the most exciting lever you have, the direction here will frustrate you. If you need full certainty before acting, or a manager telling you exactly what to do next, you won't succeed.

If you read that and thought good, that's what I want, keep going.
<h2 class="jobSectionHeader">
Reporting &amp; Team</h2>

This role reports to the Chief Growth Officer and leads the Customer Success organization, a team of experienced CS managers and their CSMs. You'll work closely with Sales, the broker partnership team, Marketing, RevOps, Data, Product, and Legal, and you'll have visibility into senior leadership as you shape the future of Customer Success at HealthJoy.
<h2 class="jobSectionHeader">
Total Rewards</h2>

Job Level: This role includes a base salary and commissions. Please email at hr@healthjoy.com to request the overall compensation.

The cash compensation above includes base salary only. Certain roles are eligible for additional cash incentives such as commission, annual bonus targets, or other variable incentives.

HealthJoy maintains a comprehensive strategy to determine rewarding and competitive packages for individual compensation for new hires, internal promotions, and internal job changes. This strategy is based on several factors unique to each individual, including: 1) the skills, experience, and qualifications of the individual; 2) the responsibilities and demands of the role; 3) analysis of external market data; and 4) company budget and financial performance.

While HealthJoy is a remote-first employer, certain roles we prefer to be in the Tampa Bay area, where much of our leadership resides.

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

In addition to cash compensation, HealthJoy offers a rich &quot;Total Rewards&quot; package that includes:
<ul>
<li>Medical, Dental, and Vision insurance packages</li>
<li>HSA contribution match</li>
<li>Stock options for eligible roles</li>
<li>401k match</li>
<li>Paid parental leave</li>
<li>Company-sponsored Short Term and Long Term Disability coverage</li>
<li>Flexible PTO</li>
</ul><h2 class="jobSectionHeader">Commitment to Equal Pay</h2>

At HealthJoy, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to succeed and thrive.

We believe that everyone should be paid based on their qualifications, experience, and the work that they do, not on their gender, race, or any other personal characteristic. We conduct thorough annual reviews of employee pay and our pay practices to ensure we reward the right behaviors and are providing equal pay for equal work.
<h2 class="jobSectionHeader">
Commitment to Equal Opportunity</h2>

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

Don't meet every single requirement? We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply, we'd love to hear from you.</div>

VP, Customer Success & Retention

Tampa Port Authority

<div>Description:

About the Company
Port Tampa Bay (PTB) is a leader in the maritime industry, Florida's largest and most diverse seaport, acting as the primary gateway for waterborne commerce in West Central Florida. It's a major economic engine with a significant economic impact and job creation, handling a wide variety of cargo including bulk, break-bulk, roll-on/roll-off, and container cargo. We also support cruise activities and ship repair facilities.
Position Summary:
The Digital Content Specialist reports to the Director of Communications and leads the development and execution of Port Tampa Bay&rsquo;s digital communications strategy. This position is responsible for creating engaging social media content, managing digital platforms, and fostering audience engagement to advance the Port&rsquo;s brand and strategic priorities. The role translates complex maritime, economic, and operational information into clear, compelling digital storytelling and supports broader communications efforts through website content, digital campaigns, and media-related materials. The Digital Content Specialist helps ensure consistent, timely, and effective messaging across all digital channels.
Essential Functions &amp; Duties:<ul><li>Develop and implement a comprehensive social media strategy aligned with Port Tampa Bay&rsquo;s brand, priorities and strategic objectives.</li><li>Create, curate and publish engaging, platform-specific content across Port Tampa Bay&rsquo;s social media channels.</li><li>Monitor social media performance, analytics and trends; prepare reports and make data-informed recommendations to improve reach and engagement.</li><li>Manage content calendars and coordinate digital campaigns in collaboration with internal departments and external partners.</li><li>Draft and edit digital content, including website copy, blog-style storytelling, executive social posts and occasional press releases.</li><li>Support crisis communications and time-sensitive messaging through digital platforms, as directed.</li><li>Ensure consistency in tone, voice and messaging across all digital communications.</li><li>Stay current on emerging digital platforms, tools and best practices relevant to public-sector communications.</li><li>Perform other related duties as assigned.</li></ul>
Essential Knowledge, Skills, &amp; Abilities:<ul><li>Strong knowledge of social media platforms, content strategy and digital analytics.</li><li>Excellent writing and editing skills, with the ability to adapt messaging for multiple audiences and platforms.</li><li>Ability to translate technical or complex subject matter into accessible, engaging digital content.</li><li>Working knowledge of website content management systems and basic digital publishing workflows.</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.</li><li>Must have high competency level on computer and software skills compatible with proficiency in full Microsoft Office suite, especially with Excel, Word and PowerPoint.</li><li>Must be able to develop and maintain a working-level understanding of the maritime industry, company culture, PTB&rsquo;s products/services as well as its tenants&rsquo; products/services and PTB&rsquo;s strategic communication plan.</li><li>Must exhibit professional conduct within and outside office while conducting port business.</li><li>Skilled in using and reasoning to identify complex problems and evaluate and implement alternative solutions, conclusions or approaches.</li><li>Ability to use discretion and independent judgment in evaluating information.</li><li>Ability to interact effectively, confidently, and professionally with PTB officials and employees, other government officials, PTB tenants and the general public.</li><li>Ability to maintain files and records and prepare reports and correspondence.</li><li>Ability to follow oral and written instructions.</li><li>Must possess honesty, integrity and sound professional judgment.</li><li>Must be able to work flexible hours, including occasional evenings or weekends, to support events, campaigns or time-sensitive communications.</li><li>Ability to maintain professionalism and accuracy in high-visibility or fast-moving situations.</li></ul>
Requirements:

Minimum Training &amp; Experience Requirements
Must have a Bachelor&rsquo;s degree in Marketing, Public Relations, Journalism, Communications, or a related field from an accredited college or university. Three or more years of experience performing duties directly related to the position. An equivalent combination of education and relevant experience may be considered. Photography, videography, and content editing skills are preferred.
Special Requirements
Incumbent must possess a current and valid Florida Motor Vehicle Operator&rsquo;s License or capable of obtaining one within thirty days from the date of hire. Must successfully pass a seaport security background check and compliance for a Transportation Worker Identification Credential (TWIC). 
Work Environment:<ul><li>This job operates in a professional office environment.</li><li>Occasional travel to Port facilities, meetings, and community events is required.</li><li>Regular interaction with employees at all organizational levels, as well as community stakeholders and local partners.</li><li>Work is typically performed in a moderate-noise office setting.</li><li>Routine exposure to standard office equipment and materials, including printers, copiers, toner, and paper.</li><li>Requires the ability to move between office locations and Port facilities as needed.</li></ul> 

Physical Demands
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.
Position Type/Expected Hours of Work:
This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m. Occasional evening and weekend work may be required as job duties demand. 
Travel:
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. 
PTB offers a competitive Benefits package:
Competitive Salary, 457(B) retirement plan w/ company matching, FRS Pension plan, Paid Time Off, Paid Holiday time, Health Insurance, Dental Coverage, Vision Coverage, Life insurance, Short/Long Term Disability Insurance, Flexible Spending Plan, Tuition Reimbursement Program, Employee Assistance Program, Wellness Program, and more! 
 
Port Tampa Bay is proud to be an Equal Opportunity Employer.
PTB is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations.
ADA policy
It is the policy of PTB to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The Port will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s.
Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
Information provided will be subject to public inspection in accordance with the Florida Sunshine Law. 
We kindly ask that recruitment agencies do not contact us regarding this role.</div>

DIGITAL CONTENT SPECIALIST

ASD|SKY

.fe-68be1ed610396371507d4428 { -grid-gutter: calc(var(-sqs-mobile-site-gutter, 6vw) - 11.0px); -cell-max-width: calc( ( var(-sqs-site-max-width, 1500px) - (11.0px * (8 - 1)) ) / 8 ); display: grid; position: relative; grid-area: 1/1/-1/-1; grid-template-rows: repeat(25,minmax(24px, auto)); grid-template-columns: minmax(var(-grid-gutter), 1fr) repeat(8, minmax(0, var(-cell-max-width))) minmax(var(-grid-gutter), 1fr); row-gap: 11.0px; column-gap: 11.0px; overflow-x: hidden; overflow-x: clip; } @media (min-width: 768px) { .background-width-inset .fe-68be1ed610396371507d4428 { -inset-padding: calc(var(-sqs-site-gutter) * 2); } .fe-68be1ed610396371507d4428 { -grid-gutter: calc(var(-sqs-site-gutter, 4vw) - 11.0px); -cell-max-width: calc( ( var(-sqs-site-max-width, 1500px) - (11.0px * (24 - 1)) ) / 24 ); -inset-padding: 0vw; -row-height-scaling-factor: 0.0215; -container-width: min(var(-sqs-site-max-width, 1500px), calc(100vw - var(-sqs-site-gutter, 4vw) * 2 - var(-inset-padding) )); grid-template-rows: repeat(16,minmax(calc(var(-container-width) * var(-row-height-scaling-factor)), auto)); grid-template-columns: minmax(var(-grid-gutter), 1fr) repeat(24, minmax(0, var(-cell-max-width))) minmax(var(-grid-gutter), 1fr); } } .fe-block-7911851acd398cb75ecb { grid-area: 1/2/16/10; z-index: 2; @media (max-width: 767px) { } } .fe-block-7911851acd398cb75ecb .sqs-block { justify-content: flex-start; } .fe-block-7911851acd398cb75ecb .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-7911851acd398cb75ecb { grid-area: 2/2/9/26; z-index: 2; } .fe-block-7911851acd398cb75ecb .sqs-block { justify-content: flex-start; } .fe-block-7911851acd398cb75ecb .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-59a1d03d3409749e389e { grid-area: 17/2/19/10; z-index: 0; @media (max-width: 767px) { } } .fe-block-59a1d03d3409749e389e .sqs-block { justify-content: flex-start; } .fe-block-59a1d03d3409749e389e .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-59a1d03d3409749e389e { grid-area: 10/4/12/10; z-index: 0; } .fe-block-59a1d03d3409749e389e .sqs-block { justify-content: flex-start; } .fe-block-59a1d03d3409749e389e .sqs-block-alignment-wrapper { align-items: flex-start; } } .fe-block-2c64a87df7229f15c385 { grid-area: 19/2/25/10; z-index: 1; @media (max-width: 767px) { } } .fe-block-2c64a87df7229f15c385 .sqs-block { justify-content: flex-start; } .fe-block-2c64a87df7229f15c385 .sqs-block-alignment-wrapper { align-items: flex-start; } @media (min-width: 768px) { .fe-block-2c64a87df7229f15c385 { grid-area: 10/11/16/23; z-index: 1; } .fe-block-2c64a87df7229f15c385 .sqs-block { justify-content: flex-start; } .fe-block-2c64a87df7229f15c385 .sqs-block-alignment-wrapper { align-items: flex-start; } }
Join Our Team
At ASD|SKY, we believe great design begins with great people. Our collaborative, multi-disciplinary teams tackle projects that shape how people live, work, gather, and celebrate, locally and around the world. We seek creative, curious, and passionate individuals who thrive in an environment where ideas are shared, innovation is encouraged, and every voice makes an impact.
 San Francisco
 Junior Interior Designer
 <div>ASD|SKY, a progressive interior design, architectural and graphics firm, has an immediate opening for a Junior Interior Designer with 0-4 years of experience specializing in Commercial/Corporate.
The opportunity exists for you to shape and grow a studio through a collaborative and strategic design process to deliver highly creative and well-detailed projects.
Responsibilities:<ul><li>
Being a part of a project team while working through the coordination and delivery of project concepting, design, detailing, documentation and construction.</li><li>
Engagement and coordination of engineers and other basic design consultants.</li><li>
Awareness of project schedules and tracking to design milestones.</li><li>
Attend project meetings and travel to and from project sites and client meetings as required.</li></ul>
Requirements:<ul><li>
Ability to multi-task in a fast-paced environment</li><li>
Ability to collaborate well in a studio environment and work independently to service individual client needs.</li><li>
Willingness to engage in an integrated design process inclusive of Interior Design, Signage and Graphics and Landscape.</li><li>
Ability to create 3-D presentations</li><li>
Rendering proficiency, with strong documentation skills</li><li>
Revit, Autocad, and sketchup proficient</li><li>
Skilled at Excel, Word and Photoshop</li><li>
Ability to coordinate documents prepared by consultants</li><li>
Knowledge of construction documentation</li><li>
Registrations not required</li><li>
Minimum BS or BA in Architecture or Interior Design required.</li><li>
Minimum of 0-4 years of experience in architectural design, documentation, and contract administration.</li></ul>
Please send your letter of interest, along with your resume and a PDF portfolio sample of work, to hr@asdnet.com.
Phone Calls are not accepted.
Office location: 235 Pine Street, Suite 2100, San Francisco, CA 94104
ASD|SKY is an Equal Opportunity Employer.</div>

Junior Interior Designer

General Dynamics Information Technology

<div><div><div>Your Impact
Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.
Job Description<div>
As a Digital Content Creator (Farsi Language Specialist), you will play a critical role in driving success and innovation. Our work depends on a Digital Content Creator joining our team to create compelling multi-format content that grows audiences across digital platforms, with a particular focus on Farsi-speaking audiences. This role combines strategy and creativity to turn concepts into engaging content across text, social, video, and audio formats. Success in this position requires strong digital content skills, native or near-native Farsi fluency, data fluency, and collaboration across teams, with a focus on delivering content that supports audience engagement.
HOW A DIGITAL CONTENT CREATOR WILL MAKE AN IMPACT<ul><li>
Sources information and shapes it into multiple formats, including text, social, video, and audio, to effectively engage audiences, especially Farsi-speaking communities.</li><li>
Drives content creation strategies to grow audiences across digital platforms.</li><li>
Analyzes audience metrics and leverages data to shape content strategies.</li><li>
Collaborates across teams to deliver content that supports audience engagement goals.</li><li>
Experiments with emerging platforms and technologies to optimize content delivery.</li><li>
Utilizes AI and automation tools to enhance content production.</li><li>
Manages and publishes content on popular social media platforms.</li><li>
Supports digital advertising efforts, including platforms like Meta and Google Ads.</li><li>
Leverages digital analytics platforms like Google Analytics to track and improve performance.</li></ul>
WHAT YOU&rsquo;LL NEED TO SUCCEED
Education:<ul><li>
Bachelor's Degree preferred; experience may be substituted in lieu of degree.</li></ul>
Experience:<ul><li>
Proven experience working in a digital publishing environment.</li><li>
Experience managing and publishing content on popular social media platforms.</li><li>
5+ years experience required.</li></ul>
Skills and Abilities:<ul><li>
Native or near-native fluency in Farsi, with strong writing and editing skills in Farsi and English.</li><li>
Strong writing and editing skills, with a focus on digital content and adaptability to changing trends and technologies.</li><li>
Proficiency in SEO and social media optimization, with a commitment to continuous experimentation across emerging platforms.</li><li>
Ability to analyze audience metrics and leverage data to shape content strategies.</li><li>
Familiarity with multimedia content editing.</li><li>
Familiarity with AI and automation tools to enhance content production.</li><li>
Familiarity with digital advertising platforms like Meta and Google Ads.</li><li>
Familiarity with digital analytics platforms like Google Analytics.</li></ul>
Preferred Skills:<ul><li>
Proficiency in Adobe Creative Suite or similar production tools.</li><li>
Experience using WordPress or similar content management platforms and familiarity with HTML/CSS.</li><li>
Strong understanding of SEO principles, including keyword research and implementation strategies to improve organic search rankings.</li><li>
Experience with social media management tools like Hootsuite and social media marketing strategies.</li><li>
Additional Middle Eastern language skills are a plus.</li></ul>
Location:<ul><li>
Customer Site (Tampa, FL)</li></ul>
Clearance: Must have the ability to obtain a secret clearance. US Citizenship is Required
GDIT IS YOUR PLACE 
At GDIT, the mission is our purpose, and our people are at the center of everything we do.<ul><li>
Growth: AI-powered career tool that identifies career steps and learning opportunities</li><li>
Support: An internal mobility team focused on helping you achieve your career goals</li><li>
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off</li><li>
Community: Award-winning culture of innovation and a military-friendly workplace</li></ul>
OWN YOUR OPPORTUNITY 
Explore a career in intelligence at GDIT and you&rsquo;ll find endless opportunities to grow alongside colleagues who share your passion for securing the mission.
#armajobs
</div></div><div><div><div>Work Requirements</div></div><div></div><div><div>
Years of Experience<div>
1 + years of related experience</div><ul><li>may vary based on technical training, certification(s), or degree</li></ul></div><div></div><div>
Certification</div><div>
Travel Required<div>
Less than 10%</div></div><div></div><div>
Citizenship<div>
U.S. Citizenship Required</div></div></div></div></div><div>
Salary and Benefit Information<div>
The likely salary range for this position is $80,750 - $109,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. 
View information about benefits and our total rewards program.</div>
Our Identity Verification Process<div>
As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.</div>
About Our Work<div>
We are GDIT. A global technology and professional services company that delivers technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across over 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, cloud, cyber and application development. Together with our customers, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.</div><div>
Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.</div><div>
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans</div></div></div>

Digital Content Creator (Farsi Language Specialist)

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