sales manager

project manager

commercial manager

account manager

customer success manager

ai success manager

Leuwint technologies

We are seeking an experienced Success Manager in AI and Advanced Analytics (AA) to lead and support end-to-end AI use case delivery and adoption.<ul><li>Minimum 6+ years of experience in Success Management, AI, Advanced Analytics, or related roles</li><li>Strong understanding of machine learning models and the end-to-end AI use case lifecycle</li><li>Familiarity with data engineering, feature engineering, model development, testing, and operationalization</li><li>Basic understanding of banking, finance, and revenue models</li><li>Working knowledge of Python, R, and AI platforms such as DataRobot (preferred)</li><li>Excellent stakeholder management, communication, and leadership skills</li></ul>Key Responsibilities<ul><li>Lead setup and coordination of AI &amp; Advanced Analytics use case squads across business units</li><li>Support infrastructure setup and access in collaboration with platform administration teams</li><li>Enable smooth model development by removing delivery bottlenecks</li><li>Coordinate operationalization and production deployment of AI models</li><li>Support change management and adoption of AI outputs into BAU processes</li><li>Track delivery milestones, governance, and value realization of AI use cases</li><li>Location :- Riyadh, Saudi Arabia</li></ul>Job Type: Full-time

AI Success Manager

Lucidya

<div><h3 class="jobSectionHeader">About Lucidya</h3>
Lucidya is a leading AI-powered Customer Experience Management (CXM) platform that enables brands to listen, understand, and engage with their customers across multiple channels. As part of our ambitious growth and innovation roadmap, we are launching a new AI Agent platform designed to automate and elevate customer interactions through cutting-edge artificial intelligence.
This is a strategic, ground-floor opportunity to join a small, dedicated team at the forefront of an emerging market. You won&rsquo;t just manage tasks - you will shape the product&rsquo;s vision, strategy, and execution, leaving a tangible mark on a transformative platform.<h3 class="jobSectionHeader">
Role Overview</h3>
As the Senior Product Manager for the AI Agent platform, you will own the entire product lifecycle - from defining and refining the roadmap to driving discovery with clients, collaborating closely with engineering and design teams, and delivering high-impact features that meet evolving market and customer needs.
You will be the key driver ensuring that our AI Agent delivers exceptional customer experience every day, continuously improving based on data, feedback, and market trends.<h3 class="jobSectionHeader">
Your Team &amp; Collaboration</h3>
You will lead a high-performing, cross-functional team that includes:<ul>
<li>
2 Front-end Engineers</li>
<li>2 Backend Engineers</li>
<li>3 AI Engineers</li>
<li>1 Senior Product Designer</li>
<li>1 Software Quality Assurance Specialist</li>
<li>Solution Consultant</li>
</ul>
Your collaboration extends across Lucidya&rsquo;s broader product teams (Social Listening, Engage), Sales and Customer Success teams, clients for discovery and validation, external integration partners, and AI leadership (Director of AI, AI Agent Engineering Manager).<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Own and drive the product roadmap for the AI Agent platform, aligning priorities with business goals and client needs.</li>
<li>Lead continuous discovery efforts with customers and internal stakeholders to validate and refine product direction.</li>
<li>Define product scope, releases, and success metrics; monitor agent performance post-launch.</li>
<li>Translate client feedback into actionable product improvements and feature enhancements.</li>
<li>Collaborate with AI engineers to define agent use cases and capabilities.</li>
<li>Identify and prioritize integrations with third-party platforms and Lucidya modules based on business value.</li>
<li>Stay abreast of AI Agent industry trends and emerging technologies, evaluating their potential impact on our product.</li>
<li>Test and vet new tools and technologies to drive innovation and efficiency.</li>
</ul><h3 class="jobSectionHeader">Day-to-Day Activities</h3><ul>
<li>Conduct regular sync meetings with engineering and design teams for alignment on scope, priorities, and delivery timelines.</li>
<li>Prioritize and manage the product backlog in support of roadmap execution.</li>
<li>Engage in client discovery sessions and calls to gather insights and validate product decisions.</li>
<li>Write and refine detailed product specifications and user stories.</li>
<li>Review designs and provide constructive feedback to ensure usability and alignment.</li>
<li>Track and analyze product KPIs and agent performance data.</li>
<li>Coordinate with cross-functional stakeholders to ensure seamless product delivery.</li>
</ul><h3 class="jobSectionHeader">What Success Looks Like</h3><ul>
<li>Rapidly shape and execute a clear product vision and roadmap that resonates with client needs and market opportunities.</li>
<li>Establish robust discovery and feedback loops that consistently improve product-market fit.</li>
<li>Deliver scalable AI Agent features and integrations that drive customer satisfaction and business growth.</li>
<li>Foster strong collaboration and communication across technical and non-technical teams.</li>
<li>Demonstrate agility in navigating an evolving AI landscape and fast-moving market dynamics.</li>
</ul><h3 class="jobSectionHeader">Challenges You&rsquo;ll Overcome</h3><ul>
<li>Navigating the fast-evolving AI Agent market by continuously monitoring trends and making strategic decisions.</li>
<li>Extracting true client pain points when customer understanding of AI capabilities may be limited.</li>
<li>Quickly ramping up on technical and AI concepts to effectively partner with engineers and AI experts.</li>
</ul>
Requirements
Experience:<ul>
<li>
5+ years as a Product Manager in B2B SaaS environments.</li>
<li>Experience with AI-powered products is a strong plus (focus on building AI-enabled features, not AI model development).</li>
</ul>
Skills &amp; Qualifications:<ul>
<li>
Native Arabic speaker with professional proficiency in English.</li>
<li>Exceptional discovery skills to extract actionable insights from client feedback.</li>
<li>Strong prioritization and decision-making abilities, balancing trade-offs effectively.</li>
<li>Comfortable working closely with engineering teams and understanding technical concepts.</li>
<li>Excellent communication skills for diverse stakeholder engagement.</li>
<li>Creative and logical thinker with a hands-on mindset - willing to explore new tools and technologies.</li>
<li>Adaptable to ambiguity in a fast-paced, evolving product environment.</li>
<li>Market-aware: continuously researches AI, CXM, and competitive trends.</li>
</ul><h3 class="jobSectionHeader">
Interview Process</h3><ul>
<li>MawHub Screening</li>
<li>Technical Interview with Kassem Bagher (AI Agent Engineering Manager) &amp; Hasan Al-Hendi (Head of Product)</li>
<li>Final Interview with Tarik Shalby (General Manager - AI Agent) &amp; Qaiser Khan (Director of AI)</li>
</ul>
If you&rsquo;re passionate about AI, customer experience, and building products that redefine how brands engage with customers, we want to hear from you. Join us and help shape the future of AI-driven customer interactions.</div>

Senior Product Manager - AI Agent Platform

<div><h3 class="jobSectionHeader">About Lucidya</h3>
At Lucidya, we are pioneering the future of customer experience (CX) through our innovative AI Agents business line. Our AI-powered conversational agents transform how businesses engage with customers - delivering seamless, intelligent, and scalable support. Join us as a CX Manager and be the driving force ensuring these AI Agents deliver exceptional daily experiences to customers worldwide.<h3 class="jobSectionHeader">
Role Summary</h3>
As the CX Manager - AI Agent CX, you own the question:
&ldquo;Is this AI agent delivering a great customer experience every day?&rdquo; 
You will step in once our AI agent goes live, leading day-to-day CX operations, monitoring agent performance, managing feedback loops, and driving continuous improvement. Your role is critical in bridging technology and real-world customer interactions, ensuring our AI Agents not only meet but exceed CX expectations.<h3 class="jobSectionHeader">
Key Responsibilities</h3>
1. Go-live &amp; Hypercare<ul>
<li>
Lead CX operations as the primary contact during and immediately after AI agent deployment.</li>
<li>Collaborate with Implementation and Delivery teams on go-live planning.</li>
<li>Define hypercare period expectations with client CX leadership.</li>
<li>Collect and act on frontline feedback from supervisors and agents to ensure smooth early-stage operations.</li>
</ul>
2. Daily CX Operations<ul>
<li>
Oversee how the AI agent integrates with live CX workflows, including queue management, routing, and escalation.</li>
<li>Partner with client CX teams to balance automation and human intervention effectively.</li>
<li>Ensure seamless escalation processes with complete context and no dead ends or loops.</li>
</ul>
3. Conversation &amp; Performance Monitoring<ul>
<li>
Review sample conversations weekly to identify friction points, gaps in empathy, tone, and clarity.</li>
<li>Track key CX metrics such as containment vs escalation, CSAT, complaint trends, and reopened cases.</li>
<li>Escalate urgent issues involving critical errors, escalation failures, or compliance risks to relevant teams promptly.</li>
</ul>
4. Feedback &amp; Tuning Loop (with LLM &amp; Product Teams)<ul>
<li>
Act as the bridge between live CX insights and AI tuning teams.</li>
<li>Compile structured feedback for engineers and QA teams to improve agent performance and expand capabilities.</li>
<li>Prioritise fixes and new use cases based on impact and customer needs.</li>
<li>Participate in review cycles to validate enhancements align with CX realities.</li>
</ul>
5. CX Training &amp; Internal Enablement<ul>
<li>
Develop and deliver training materials for client CX teams, including quick guides, escalation protocols, and best practices.</li>
<li>Support training sessions on interpreting AI agent conversations, reporting issues, and reassuring customers.</li>
</ul>
6. Reporting &amp; Use Case Expansion<ul>
<li>
Produce regular performance reports summarizing key insights, trends, and recommendations.</li>
<li>Identify and propose new automation or co-pilot CX use cases based on data and frontline feedback.</li>
<li>Collaborate with Solution Consultants and Sales teams to uncover expansion opportunities and contribute CX success stories for case studies.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
What We&rsquo;re Looking For</h3><ul>
<li>5-8 years in CX operations, contact center management, customer support, or customer success.</li>
<li>2-3 years managing or closely working with digital/omnichannel CX platforms (CRM, ticketing, CCaaS, messaging).</li>
<li>Experience managing post-go-live CX tool operations (bots, IVR, live chat) is a strong advantage.</li>
</ul><h3 class="jobSectionHeader">Must-have Skills</h3><ul>
<li>Deep understanding of contact center and CX operations: queues, SLAs, routing, escalation, QA scorecards, supervisor roles.</li>
<li>Strong analytical mindset: adept at interpreting dashboards, spotting patterns, and translating data into actionable insights.</li>
<li>Conceptual knowledge of LLM/AI behavior, recognizing the need for ongoing monitoring and tuning.</li>
<li>Excellent communication and stakeholder management skills - comfortable engaging CX directors, supervisors, and frontline agents alike.</li>
<li>Structured, disciplined approach to collecting feedback and ensuring follow-through.</li>
<li>Bilingual in Arabic and English is a strong advantage.</li>
</ul><h3 class="jobSectionHeader">Why Join Lucidya?</h3><ul>
<li>Be at the forefront of AI-driven CX innovation in a fast-growing, dynamic environment.</li>
<li>Collaborate with cutting-edge AI, engineering, and product teams dedicated to revolutionizing customer engagement.</li>
<li>Impact millions of customers by delivering flawless, empathetic AI-powered experiences.</li>
<li>Grow your career with continuous learning and leadership opportunities.</li></ul> 
Apply now and be part of our mission to redefine customer experience through intelligent automation.</div>

CX Manager- AI Agents

Lenovo

<div>
 We are Lenovo. We do what we say. We own what we do. We WOW our customers.
 
 
 Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world&rsquo;s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo&rsquo;s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
 
 
 This transformation together with Lenovo&rsquo;s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
 
 
 Are you ready to make an impact?
 
 
 You will be responsible to execute/manage KSA components purchasing operation, ensuring seamless flow of materials. Your focus is on PO management, delivery follow up, and working closely with cross teams and suppliers to solve quality issues, commercial issues,etc,.
 
 
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Place and manage purchasing order, resolve related payment problem with supplier.
 </li>
 <li>
 Expedite or reschedule urgent shipment for critical material co-working with supply manager.
 </li>
 <li>
 Interlock with supply manager/commodity manager on material allocation or pricing issue.
 </li>
 <li>
 Close shipment or material issue (unmatched quantity, quality issue, RMA process) with supplier.
 </li>
 <li>
 Support Accounting on invoice related problems.
 </li>
 <li>
 Take KSA focal on behalf of Site Buyer team
 
 
 </li>
 </ul>
 
 Position Requirements：
 
 
 
 <ul>
 <li>
 1-2 years experience in procurement is preferred, fresh graduates are acceptable.
 </li>
 <li>
 Detailed-minded, self-initiative, strong sense of responsibility.
 </li>
 <li>
 Excellent problem-solving and business analytical skills
 </li>
 <li>
 Strong communication and coordination skills to manage relationship with supplier.
 </li>
 <li>
 Dedicated team player and proactive learner.
 </li>
 <li>
 Good command of written and spoken English, being able to speak Arabic is a plus
 </li>
 <li>
 Ability to write code is preferred, code include but not limited to: Macro, SQL, Python
 
 
 </li>
 </ul>
 
 What We Can Offer You
 
 
 
 <ul>
 <li>
 An international team with a high focus on Gender Diversity.
 </li>
 <li>
 Employee Assistance Program, e.g., for psychological, legal financial consultancy
 </li>
 <li>
 You are joining a company that prioritizes sustainable solutions like CO2 Offset, Asset Recovery Services, and the Lenovo Certified Refurbished portfolio.
 </li>
 <li>
 Access to training for personal development - Internal E-learning Development Platform Available for Employees
 </li>
 <li>
 Mentorship program
 </li>
 <li>
 and many more...!
 
 
 
 
 </li>
 </ul>
 
 We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
 
</div>

Site Buyer

Lucidya | لوسيديا

<div>
 
 About Lucidya
 
 
 
 Lucidya is an AI powered Customer Experience Management platform that helps brands listen, understand, and engage with customers across channels. We serve enterprise teams and turn customer signals into actions that improve experience and business results.
 
 
 
 Second, what we are building:
 
 
 
 We are building a Marketing Suite under the Lucidya CXM Suite, focused on two outcomes
 
 
 <ul>
 <li>
 Lead Generation and Acquisition
 </li>
 <li>
 Expansion
 
 
 </li>
 </ul>
 This suite will cover core marketing use cases like
 
 
 <ul>
 <li>
 Marketing campaigns and orchestration
 </li>
 <li>
 Outbound communication across channels
 </li>
 <li>
 Ads analytics and performance insights
 </li>
 <li>
 Tight connection with the rest of Lucidya CXM modules
 
 
 </li>
 </ul>
 What this role will be responsible for
 
 
 <ul>
 <li>
 Own the vision, strategy, roadmap, and success metrics for the Marketing Suite
 </li>
 <li>
 Run discovery with customers and internal teams, then translate it into shipped product
 </li>
 <li>
 Lead a cross functional squad across engineering, design, data, and GTM
 </li>
 <li>
 Define MVP scope, priorities, and releases, and keep delivery moving
 </li>
 <li>
 Build enterprise ready foundations: permissions, governance, audit logs, scalability
 </li>
 <li>
 Define measurement and reporting for campaigns, acquisition, and expansion impact
 </li>
 <li>
 Shape integration strategy with CRM, ad platforms, and communication channels
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 What this role will be responsible for
 
 
 <ul>
 <li>
 Own the vision, strategy, roadmap, and success metrics for the Marketing Suite
 </li>
 <li>
 Run discovery with customers and internal teams, then translate it into shipped product
 </li>
 <li>
 Lead a cross functional squad across engineering, design, data, and GTM
 </li>
 <li>
 Define MVP scope, priorities, and releases, and keep delivery moving
 </li>
 <li>
 Build enterprise ready foundations: permissions, governance, audit logs, scalability
 </li>
 <li>
 Define measurement and reporting for campaigns, acquisition, and expansion impact
 </li>
 <li>
 Shape integration strategy with CRM, ad platforms, and communication channels
 
 
 </li>
 </ul>
 
 Qualifications And Criteria
 
 
 
 <ul>
 <li>
 Senior Product Manager experience in B2B SaaS with end to end ownership
 </li>
 <li>
 Strong understanding of marketing workflows: campaigns, lead lifecycle, attribution, ads analytics
 </li>
 <li>
 Strong product sense and ability to simplify complex journeys
 </li>
 <li>
 Strong stakeholder management, you can align, push back, and still move forward
 </li>
 <li>
 Experience working with data heavy products and defining tracking and dashboards
 </li>
 <li>
 Comfort with integrations and platform thinking
 
 
 </li>
 </ul>
 Bonus points
 
 
 <ul>
 <li>
 Marketing automation or CDP activation experience
 </li>
 <li>
 CRM ecosystem exposure: Salesforce, HubSpot, Dynamics
 </li>
 <li>
 AI powered marketing use cases: segmentation, next best action, content generation
 </li>
 </ul>
</div>

Senior Product Manager

<div><h3 class="jobSectionHeader">About Lucidya</h3>
Lucidya is an AI powered Customer Experience Management platform that helps brands listen, understand, and engage with customers across channels. We serve enterprise teams and turn customer signals into actions that improve experience and business results.
Second, what we are building:
 We are building a Marketing Suite under the Lucidya CXM Suite, focused on two outcomes<ul><li>Lead Generation and Acquisition</li><li>Expansion</li></ul>
This suite will cover core marketing use cases like<ul><li>Marketing campaigns and orchestration</li><li>Outbound communication across channels</li><li>Ads analytics and performance insights</li><li>Tight connection with the rest of Lucidya CXM modules</li></ul>
What this role will be responsible for<ul><li>Own the vision, strategy, roadmap, and success metrics for the Marketing Suite</li><li>Run discovery with customers and internal teams, then translate it into shipped product</li><li>Lead a cross functional squad across engineering, design, data, and GTM</li><li>Define MVP scope, priorities, and releases, and keep delivery moving</li><li>Build enterprise ready foundations: permissions, governance, audit logs, scalability</li><li>Define measurement and reporting for campaigns, acquisition, and expansion impact</li><li>Shape integration strategy with CRM, ad platforms, and communication channels</li></ul>
Requirements
What this role will be responsible for<ul><li>Own the vision, strategy, roadmap, and success metrics for the Marketing Suite</li><li>Run discovery with customers and internal teams, then translate it into shipped product</li><li>Lead a cross functional squad across engineering, design, data, and GTM</li><li>Define MVP scope, priorities, and releases, and keep delivery moving</li><li>Build enterprise ready foundations: permissions, governance, audit logs, scalability</li><li>Define measurement and reporting for campaigns, acquisition, and expansion impact</li><li>Shape integration strategy with CRM, ad platforms, and communication channels</li></ul>
Qualifications and criteria<ul><li>Senior Product Manager experience in B2B SaaS with end to end ownership</li><li>Strong understanding of marketing workflows: campaigns, lead lifecycle, attribution, ads analytics</li><li>Strong product sense and ability to simplify complex journeys</li><li>Strong stakeholder management, you can align, push back, and still move forward</li><li>Experience working with data heavy products and defining tracking and dashboards</li><li>Comfort with integrations and platform thinking</li></ul>
Bonus points<ul><li>Marketing automation or CDP activation experience</li><li>CRM ecosystem exposure: Salesforce, HubSpot, Dynamics</li><li>AI powered marketing use cases: segmentation, next best action, content generation</li></ul></div>

Sulava MEA

<div>
 As a Change Manager / AI Coach at Sulava MEA, you will be on the frontlines of AI adoption, empowering thousands of professionals to harness the power of Microsoft Copilot, AI agents, and generative AI tools. Building on our track record of training 250,000+ individuals on Copilot, you will design and deliver engaging learning experiences&mdash;from executive workshops to hands-on training sessions&mdash;that build confidence, drive behavior change, and unlock human potential in the age of AI.
 
 
 This role combines instructional excellence with a passion for technology and commitment to human-centred transformation aligned with our &ldquo;AI for All&rdquo; mission.
 
 
 Key Responsibilities
 
 
 Change Management
 
 
 <ul>
 <li>
 Serve as primary escalation point for project issues and strategic decisions
 </li>
 <li>
 Build and lead executive steering meetings, bi-weekly sponsor meetings, and quarterly business reviews (QBRs)
 </li>
 <li>
 Build and nurture relationships with customer sponsors, decision-makers, and Microsoft partners
 </li>
 <li>
 Present business value and ROI to C-suite audiences
 </li>
 <li>
 Provide 1:1 and small-group coaching to help individuals apply AI in their daily workflows
 </li>
 <li>
 Act as an AI advocate within client organizations, addressing resistance and building excitement around our &ldquo;Think. Prompt. Repeat.&rdquo; approach
 </li>
 <li>
 Support champions and Centre of Excellence (CoE) members to become peer trainers and AI ambassadors
 </li>
 <li>
 Deliver executive &ldquo;AI Leaders&rdquo; sessions to shape vision, strategy, and organizational readiness
 
 
 </li>
 </ul>
 Learning Design &amp; Delivery
 
 
 <ul>
 <li>
 Develop and deliver tailored AI training programs using Sulava MEA&rsquo;s proven methodologies for diverse audiences: end-users, power users, champions, and executives
 </li>
 <li>
 Facilitate instructor-led sessions (virtual and in-person) covering M365 Copilot basics, advanced prompting, role-specific use cases, and agentic AI fundamentals
 </li>
 <li>
 Design scenario-based learning flows within the AI Centre of Excellence framework, gamified challenges, and interactive workshops
 </li>
 <li>
 Create compelling content: training decks, quick reference guides, video tutorials, and self-learning materials aligned with Microsoft Learn
 
 
 </li>
 </ul>
 Event Facilitation
 
 
 <ul>
 <li>
 Co-facilitate &ldquo;AI for All&rdquo; kickoff events&mdash;high-energy, all-hands launch experiences that build excitement and commitment
 </li>
 <li>
 Deliver localized training for Saudi Arabia&rsquo;s unique cultural and business context
 </li>
 <li>
 Represent Sulava MEA at conferences, webinars, and community events
 
 
 </li>
 </ul>
 Content Personalization &amp; Quality
 
 
 <ul>
 <li>
 Customize all training materials to client industry, business functions, and cultural context (both English and Arabic where needed)
 </li>
 <li>
 Ensure content is relevant, practical, and aligned with real business challenges facing Saudi organizations
 </li>
 <li>
 Validate and improve AI-generated training content with human expertise and creativity
 
 
 </li>
 </ul>
 Measurement &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Track learner progress, certification completion, and skill development using Microsoft adoption metrics
 </li>
 <li>
 Gather feedback and iterate on training approaches to maximize impact
 </li>
 <li>
 Contribute to Sulava MEA&rsquo;s ever-evolving library of best practices, use cases, and training IP
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 Education &amp; Certications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or higher) in Education, Instructional Design, Computer Science, Business, or related field
 </li>
 <li>
 Teaching or training certifications (e.g., Microsoft Certified Trainer &ndash; MCT, ATD, CPTD, Train-the-Trainer) highly desirable
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 4+ years in corporate training, learning &amp; development, or technology enablement
 </li>
 <li>
 Proven experience delivering AI, Microsoft 365, or digital transformation training
 </li>
 <li>
 Background in change management or adoption programmes preferred
 </li>
 <li>
 Experience training in the MEA region is a strong advantage
 
 
 </li>
 </ul>
 Technical Competencies
 
 
 <ul>
 <li>
 Strong hands-on proficiency with Microsoft 365 Copilot, Copilot Studio, Power Platform, and Teams
 </li>
 <li>
 Understanding of generative AI, prompting techniques, and agentic AI concepts
 </li>
 <li>
 Familiarity with digital learning tools
 </li>
 <li>
 Ability to learn and adopt new AI technologies rapidly
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Exceptional presentation, facilitation, and storytelling abilities
 </li>
 <li>
 Empathy and patience with diverse learner profiles, from beginners to advanced users
 </li>
 <li>
 Creativity in designing engaging, human-centred learning experiences
 </li>
 <li>
 Cultural sensitivity and adaptability for MEA region audiences
 </li>
 <li>
 Energetic, enthusiastic, and able to inspire audiences of 10&ndash;1,000+ people
 
 
 </li>
 </ul>
 Language Requirements
 
 
 <ul>
 <li>
 Fluent English (written and spoken) is mandatory
 </li>
 <li>
 Arabic proficiency is a strong advantage for delivering localized training and engaging Arabic speaking audiences
 </li>
 <li>
 Accent-neutral or regionally appropriate English presentation skills preferred
 
 
 </li>
 </ul>
 What Success Looks Like
 
 
 Within your first 12 months, you will:
 
 
 <ul>
 <li>
 Successfully train and certify thousands of professionals across multiple client engagements
 </li>
 <li>
 Co-deliver 5+ &ldquo;AI for All&rdquo; kickoff events for major Saudi customers
 </li>
 <li>
 Build a reputation as a trusted AI enablement expert in the Saudi market
 </li>
 <li>
 Contribute to Sulava MEA&rsquo;s training intellectual property and become a recognized &ldquo;Smoothie&rdquo; role model
 </li>
 <li>
 Work closely with Microsoft
 </li>
 </ul>
</div>

Change Manager / AI Coach

Explore 821+ Ai success manager in Riyadh this January. Find roles across top companies and apply now to boost your career.

821 ai success manager jobs IN Riyadh

AI Success Manager

Senior Product Manager - AI Agent Platform

CX Manager- AI Agents

Site Buyer

Senior Product Manager

Senior Product Manager

Change Manager / AI Coach