product manager

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senior commercial manager

area manager coffee specialty coffee

Yousef Al-Rajhi Group

<h2>Area Manager – Coffee / Specialty Coffee</h2>📍 Location: Riyadh, Saudi Arabia  We are seeking an experienced and results-driven Area Manager to oversee multiple coffee shop locations and ensure operational excellence across the assigned region. The ideal candidate will have a strong background in the coffee or specialty coffee industry, with proven experience managing multiple outlets while maintaining high standards of quality, service, and profitability.The Area Manager will play a key role in driving operational performance, supporting store managers, and ensuring a consistent customer experience across all locations.  <h3>Key Responsibilities</h3>Oversee the operations and performance of multiple coffee shop locations within the assigned area.Ensure all branches maintain high standards of product quality, service, and cleanliness.Monitor sales performance, KPIs, and operational metrics to drive profitability and growth.Lead, coach, and support store managers and café teams to achieve operational and sales targets.Conduct regular store visits and performance reviews to ensure compliance with company standards.Identify opportunities to improve operational efficiency and customer experience.Ensure effective inventory management and cost control across all locations.Support recruitment, onboarding, and training of store managers and café staff.Collaborate with senior management to implement business strategies and expansion plans.  <h3>Requirements</h3>Bachelor’s degree in Business Administration, Hospitality Management, or a related field (preferred).4–7 years of experience in multi-unit retail or café operations, preferably within the coffee or specialty coffee sector.Proven experience managing multiple outlets or café branches.Strong leadership, team management, and problem-solving abilities.Excellent understanding of coffee shop operations and customer service standards.Strong analytical skills with the ability to monitor sales performance and operational KPIs.Excellent communication and organizational skills.  <h3>Key Skills</h3>Multi-Unit Operations ManagementCoffee Shop / Specialty Coffee OperationsTeam Leadership &amp; Performance ManagementSales &amp; Operational PerformanceCustomer Experience Management

Area Manager - Coffee / Specialty Coffee

Confidential

Job Overview Our Group is seeking a dynamic and experienced Operations Manager (Specialty Coffee) to join our team in Riyadh, Saudi Arabia. This is a full-time position for a professional who will be instrumental in driving the success of our specialty coffee division. As a company that aspires to be a world-class global leader, is committed to hiring and developing the most efficient and dynamic people.&nbsp; The ideal candidate will be a strategic leader with a passion for coffee, responsible for ensuring operational excellence, maintaining the highest quality standards, and contributing to our continued growth by staying ahead of contemporary market trends. Responsibilities * Oversee and manage all day-to-day operations of the specialty coffee business, including retail outlets and potential roastery functions. * Develop and implement efficient operational policies and procedures to optimise workflow and ensure consistency across all locations. * Lead, train, and motivate a team of baristas and support staff, fostering a culture of excellence and professional development. * Manage the entire supply chain, from green bean sourcing and procurement to inventory control of all consumables and equipment. * Ensure stringent quality control at every stage, from bean to cup, to maintain our reputation for superior coffee. * Take responsibility for the financial performance of the coffee division, including budgeting, forecasting, P&amp;L analysis, and cost control. * Guarantee compliance with all health, safety, and sanitation regulations. * Analyse performance metrics and sales data to identify areas for improvement and drive business growth. * Build and maintain strong relationships with suppliers, vendors, and partners. Qualifications * Proven experience in an operations management role, specifically within the specialty coffee industry. * In-depth knowledge of the coffee value chain, including sourcing, roasting, brewing standards, and equipment maintenance. * Strong leadership skills with a track record of successfully managing and developing teams. * Excellent financial acumen with demonstrable experience in budgeting and financial reporting. * Exceptional organisational, problem-solving, and decision-making abilities. * Superb communication and interpersonal skills, with fluency in English required. * A degree in Business Administration, Hospitality Management, or a related field is highly desirable. * Professional certifications from bodies such as the Specialty Coffee Association (SCA) would be a significant advantage. Benefits * A competitive salary and benefits package commensurate with experience. * The opportunity to be part of a forward-thinking, world-class organisation. * A dynamic work environment with significant opportunities for professional growth and development.

Operations Manager (Specialty Coffee)

Empowering Energy

Job Title: Branch Manager &ndash; Specialty Coffee Shop Location: Riyadh, Saudi Arabia Company: Blumen Caf&eacute; &amp; SweetsAbout Blumen Caf&eacute; &amp; SweetsBlumen Caf&eacute; is a well-established specialty caf&eacute; in Riyadh, known for serving premium coffee, exceptional beverages, and high-quality desserts. As we continue to grow and expand, we are looking for a passionate and experienced Branch Manager to lead one of our caf&eacute; locations and ensure operational excellence.Key Responsibilities<ul><li>Manage and oversee the daily operations of the caf&eacute; branch.</li><li>Lead, coach, and motivate the team to deliver outstanding performance and service.</li><li>Handle staff scheduling, recruitment, onboarding, and performance evaluations.</li><li>Maintain exceptional customer service standards and resolve customer concerns professionally.</li><li>Monitor inventory levels and coordinate with suppliers and vendors.</li><li>Track sales performance, manage expenses, and support profitability targets.</li><li>Ensure strict compliance with health, safety, and hygiene standards.</li><li>Prepare regular operational and sales reports for senior management.</li><li>Develop and implement initiatives to enhance efficiency, customer satisfaction, and revenue growth.</li></ul>Qualifications &amp; Requirements<ul><li>Proven experience as a Branch Manager, Caf&eacute; Manager, Operations Supervisor, or similar role within a coffee shop or caf&eacute; environment.</li><li>Strong leadership, organizational, and decision-making abilities.</li><li>Excellent communication skills in both Arabic and English.</li><li>Ability to thrive in a fast-paced, customer-focused setting.</li><li>Open to all nationalities.</li><li>Currently based in Riyadh or willing to relocate.</li></ul>What We Offer<ul><li>Competitive salary package.</li><li>Opportunities for professional growth and career advancement.</li><li>Staff discounts and performance-based incentives.</li><li>Supportive and professional work environment.</li></ul>How to ApplyInterested candidates are invited to send their CV to: mehmood@empoweringeng.comJob Type: Full-time

Branch Manager – Coffee Shop

HamdanGlobal

Hiring Sales Manager for one of leading client in QatarMust-haves<ul><li>5&ndash;10+ years B2B sales in coffee equipment / HoReCa equipment / beverage systems in GCC</li><li>Existing relationships with: caf&eacute; chains, roasters, hotels, QSR, corporate offices, facility management, distributors</li><li>Comfort selling espresso machines, grinders, batch brewers, water filtration, spare parts, AMC/service contracts</li><li>Can build a dealer/channel network across KSA, UAE, Qatar, Kuwait, Bahrain, Oman (travel-heavy)</li></ul>Nice-to-haves<ul><li>Experience with &ldquo;solution selling&rdquo; (equipment + layout + training + maintenance)</li><li>Led a small team or managed key accounts (chains, hotels)</li><li>Understanding of tender business (corporate, government, semi-gov)</li></ul>Requirements:<ul><li>5&ndash;7 years of managerial or commercial leadership experience, ideally in F&amp;B, hospitality, or FMCG trading.</li><li>Proven ability to manage teams, budgets, and business operations.</li><li>Strong interpersonal, negotiation, and communication skills.</li><li>Fluent in English; Arabic is an advantage.</li><li>Strong leadership and communication skills with cross-functional teams.</li><li>Entrepreneurial mindset with the ability to make strategic decisions independently.</li><li>Bachelor&rsquo;s degree (Business or Marketing).</li><li>Valid GCC driving license is required.</li></ul>Job Type: Full-timePay: ﷼15,000.00 - ﷼17,000.00 per monthApplication Question(s):<ul><li>Do you have GCC Driving license ?</li></ul>Experience:<ul><li>coffee making equipment sales: 6 years (Required)</li></ul>

Sales Manager - coffee machines

melex caffee

تعلن شركة ميليكس (MELEX COFFEE) عن حاجتها إلى مسوّقة للعمل في فرعها في البوليفارد وورلد &ndash; الرياض.المهام الوظيفية:<ul><li>الترويج لمنتجات ميليكس داخل البوليفارد.</li><li>جذب العملاء وتعريفهم بالعروض والمنتجات.</li><li>توزيع الكوبونات والعروض الترويجية على الزوار.</li><li>تحفيز العملاء على زيارة الفرع وزيادة المبيعات.</li><li>التنسيق مع إدارة الفرع لتنفيذ الحملات التسويقية.</li><li>تمثيل العلامة التجارية بأسلوب احترافي يعكس هوية ميليكس.</li></ul>الشروط:<ul><li>لبقة وحسنة المظهر.</li><li>مهارات تواصل ممتازة.</li><li>شخصية اجتماعية وقادرة على الإقناع.</li><li>يفضّل وجود خبرة سابقة في التسويق أو المبيعات.</li><li>القدرة على العمل بروح الفريق.</li></ul>الراتب: 2500 ريال شهريًا. مكان العمل: البوليفارد &ndash; الرياض.Job Vacancy &ndash; Female PromoterMELEX COFFEE is looking for a Female Promoter to work at our branch in Boulevard &ndash; Riyadh.Job Responsibilities:<ul><li>Promote MELEX products inside the Boulevard.</li><li>Attract customers and introduce offers and products.</li><li>Distribute coupons and promotional materials to visitors.</li><li>Encourage customers to visit the branch and increase sales.</li><li>Coordinate with branch management to execute marketing campaigns.</li><li>Represent the brand professionally and reflect MELEX identity.</li></ul>Requirements:<ul><li>Presentable and well-spoken.</li><li>Excellent communication skills.</li><li>Outgoing and persuasive personality.</li><li>Previous experience in marketing or sales is preferred.</li><li>Ability to work within a team</li></ul>*<ul><li>Salary: SAR 2,500 per month.</li><li>Location: Boulevard &ndash; Riyadh.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٠٫٠٠&nbsp;لكل شهر

وظيفة مسوقة (انثى)

Tap Payments

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.
The Business Team
Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth &ndash; and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments. 
As a Tapster you will:<ul><li>
Identify the most promising merchants and prospects that will help you grow a healthy pipeline</li><li>
Sell our new cross-border payment solutions and services to merchants through cold calling, meetings, networking, events, etc.</li><li>
Help new merchants evaluate Tap Payments and handle detailed questions about our product capabilities</li><li>
Prepare thorough presentations and proposals for prospective merchants</li><li>
Handle the sales process and act as the main point of contact for merchants and partners</li><li>
Maintain a solid, well-organized portfolio and nurture key accounts</li><li>
Collaborate with other sales teams to share the best business practices, key business insights, and industry trends</li><li>
Use exceptional communication and negotiation skills and techniques to close new merchants</li><li>
Carry out other duties, as assigned based on the demands of the business and growth of the role</li></ul>
What you will bring to the party:<ul><li>
4-6 years of role-specific experience and have begun to master your craft</li><li>
Well-versed in PayTech</li><li>
Preferred degree, but real-world experience is also accepted</li><li>
Demonstrates a high level of client/merchant/stakeholder service</li><li>
Awareness of when to escalate issues or service concerns</li><li>
Resilient and flexible, learn from experience</li><li>
Positive attitude and productive under pressure</li><li>
Leadership skills and ability to work without supervision</li><li>
Shares knowledge and expertise openly</li><li>
Hands-on approach and team leader qualities</li><li>
Ensures quality work and innovation focus</li><li>
Positive attitude and productive under pressure</li><li>
Effective communication with team and clients in English, with a preference for Arabic language ability</li></ul> 
 
 
Are you ready to shape the future of payments in MENA?</div>

Enterprise Acceptance Lead

<div>About Tap
Tap Payments is revolutionizing online payments across the MENA region by connecting businesses with simple, unified payment experiences. We need exceptional talent to help us on this journey.
The Business team
Like getting paid to drink coffee, think big, and hang out with exciting businesses? Or maybe you want to work alongside some great people who are helping businesses of all sizes navigate through the MENA payments labyrinth &ndash; and, most importantly, get the results they need. Then you might want to consider joining our over-caffeinated business team, who are the heartbeat of Tap Payments. 
As a Tapster you will:<ul><li>
Develop and implement account management strategies that focus on enhancing merchant experience, improving retention, and increasing Gross Transaction Value (GTV).</li><li>
Ensure consistent delivery of high-quality client support and solutions.</li><li>
Serve as the escalation point for key enterprise accounts, ensuring rapid resolution of complex issues while maintaining strong client relationships.</li><li>
Conduct executive-level engagements with enterprise clients, promoting collaboration and long-term partnerships.</li><li>
Oversee the implementation of SLAs and retention strategies for strategic accounts.</li><li>
Collaborate with cross-functional teams, including technical, product, and operations teams, to resolve escalated issues and implement process improvements.</li><li>
Drive the adoption of tools, processes, and reporting mechanisms that enhance team efficiency and client satisfaction.</li><li>
Ensure internal alignment to optimize payment cycles and implement scalable solutions.</li><li>
Analyze account performance and provide strategic insights to enterprise clients to drive GTV growth.</li><li>
Lead initiatives to identify and capitalize on upselling or cross-selling opportunities with existing merchants.</li><li>
Oversee reporting processes, providing data-driven recommendations to both clients and internal teams.</li><li>
Identify opportunities for process improvement within the account management function.</li><li>
Share insights with leadership to influence product development, features, or services based on client feedback.</li><li>
Ensure ongoing excellence in enterprise account management.</li></ul> 
 
What you will bring to the party:<ul><li>
4+ years of experience in account management or client relationship roles within Financial Services, Fintech, or a High-Growth Startup.</li><li>
Proven success in managing large-scale, strategic enterprise accounts.</li><li>
Experience in developing and executing retention, upselling, and performance optimization strategies.</li><li>
Strong client-facing and executive-level communication skills, with the ability to establish credibility and trust.</li><li>
Proficiency in analyzing data and providing actionable insights to improve client performance.</li><li>
Proven ability to inspire and drive a high-performing account management team.</li><li>
Familiarity with payment processing systems, reporting tools, and CRMs.</li><li>
Advanced proficiency in Excel/Google Sheets for data analysis and reporting.</li><li>
Strong analytical mindset with the ability to translate data into actionable insights.</li><li>
Experience with workplace tools like Slack, ticketing systems, and CRMs.</li><li>
Fluent in English; Arabic is a plus.</li></ul> 
Are you ready to shape the future of payments in MENA?</div>

Manager, Business Account Management

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