account manager - cairo

account team lead, growth – middle east (cairo-based) Jobs in Cairo

arabic support - work from home Jobs in Cairo

arabic support - work from home

area sales manager - egypt

business development manager – egypt, hub delivery Jobs in Cairo

air arabia cabin crew cairo

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To monitor the progress of assigned flights in accordance with the detailed provisions of the Airline&rsquo;s Operational Manual and in compliance with the respective civil aviation authority related regulations. Assists the Captain in achieving ultimate safety, security and efficiency throughout the flight; records and documents all necessary data; supports the flight/cabin crew, and effectively applies emergency procedures when instructed; takes control over the flight from the captain when instructed or required as per the adopted procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Performs as the &lsquo;Pilot Flying&rsquo; or the &lsquo;Pilot Monitoring&rsquo;, assists the Captain in managing flight deck work by monitoring the flight progress, efficiency of operating systems, and performance of other cockpit crew members. Demonstrates high level of cooperation whilst ensuring a well-balanced task distribution, and a systematic approach for exchanging information.
 </li>
 <li>
 When required or instructed by the Captain, flies the assigned aircrafts from one destination to another; taking into account the following key factors, in order of priority:
 </li>
 <li>
 Safety
 </li>
 <li>
 Efficiency
 </li>
 <li>
 Passenger comfort
 </li>
 <li>
 Conducts flights in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times applies and monitors the procedures necessary to ensure the safe and smooth operation of the aircraft assigned.
 </li>
 <li>
 Coordinates with Captain and Dispatch Team prior to each flight to ensure flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Carries out necessary checks, records, and documentation tasks assigned to him/her for conducted flights such as take-off data and fuel requirements, ATS flight plan, etc.
 </li>
 <li>
 Uses adopted systems and forms to record data such as log book, CFP, and others; verifies calculated data with assumed ones and obtains Captain&rsquo;s signature accordingly.
 </li>
 <li>
 At stations without qualified personnel, checks the fuel type and supervises the fuelling of the aircraft, ensuring proper distribution of fuel.
 </li>
 <li>
 Alerts the Captain with any irregularities or unfavourable variables that may affect safety; applies necessary actions as instructed by Captain and assists the crew on how to react in case of safety or security irregularities.
 </li>
 <li>
 Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the Head of Flight Operations and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
 </li>
 <li>
 Keeps himself/herself up to date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew. Attends recurrent and competency-based trainings as planned by the Training Department.
 </li>
 <li>
 Checks the prescribed manuals, charts, maps, and forms ensuring that the Airline&rsquo;s Operations Manual is distributed, accounted for, maintained, updated, and complied with by Flight Crew for current and next flight; where this is not attainable, ensures the security of the aircraft until return to home base.
 </li>
 <li>
 Assists the Captain in completing the necessary records and reports such as the voyage report and aircraft flight log, safety and discretion reports. Deposits the flight envelops in the designated secure place post each conducted flight.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 CPL License with Frozen preferable with Frozen ATPL.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered as an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 </li>
 <li>
 Proficient in using Aircraft systems, proficient in Microsoft Office, Internet and Web Search.
 </li>
 <li>
 Very good written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Very good in English Language, Arabic and French Languages are an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 500 hours of flying an aircraft, Airbus 320.
 </li>
 <li>
 Experience with low-cost airline is highly desirable.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the airline and respective civil aviation authority standards.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of applying policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
 </li>
 <li>
 Proven skills in analysing data, identifying irregularities, and recommending solutions.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

First Officer - Egypt

Delta Transport & Trade Service (Delta Express)

<div>
 
 
 Company Description
 
 
 
 Delta Transport &amp; Trade Service (Delta Express) is a leading logistics provider, operating since 1992 and offering integrated solutions across land, air, and sea transport. The company specializes in Freight Forwarding, Custom Clearance, Air Freight, Sea Freight, Inland Freight, Warehousing, and Distribution, among other value-added services. With a focus on streamlining global and regional connectivity, Delta Express ensures efficient, reliable, and seamless logistics operations. Leveraging decades of expertise, the company serves as a trusted partner for individuals and businesses navigating the complexities of global trade.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for a Freight Operations Supervisor based in Cairo, Egypt. The Freight Operations Supervisor will oversee daily operations, ensuring seamless freight movement and adherence to company standards. Responsibilities include managing teams, coordinating logistics activities, maintaining compliance with regulations, addressing customer inquiries, and facilitating effective communication across teams. The role will also involve staff training and development to ensure optimal performance.
 
 
 
 
 
 &bull; Handling shipments from A to Z (export &amp; import)
 
 
 &bull; Communicating with shipping lines, airlines, and overseas agents
 
 
 &bull; Preparing competitive quotations (FCL / LCL &amp; Air Freight)
 
 
 &bull; Managing ACID procedures and customs documentation
 
 
 &bull; Preparing shipping documents (Invoice, Packing List, COO, B/L, AWB)
 
 
 &bull; Shipment tracking and coordination
 
 
 &bull; Preparing operational reports
 
</div>

Freight Operations Supervisor

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 178420
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company&rsquo;s offerings. This role is responsible for upholding the company&rsquo;s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.
 </li>
 <li>
 Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.
 </li>
 <li>
 Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.
 </li>
 <li>
 Understand and determine customers' requirements to prepare a pro forma invoice.
 </li>
 <li>
 Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.
 </li>
 <li>
 Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.
 </li>
 <li>
 Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.
 </li>
 <li>
 Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.
 </li>
 <li>
 Maintain a full display of products via merchandising methods as laid down by the company.
 </li>
 <li>
 Be an expert on the product range within HFB.
 </li>
 <li>
 Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.
 </li>
 <li>
 Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems/comments on the product range and/or any gaps in the range.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Proactivity and initiative in sales.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Problem-solving abilities.
 </li>
 <li>
 Customer focus and service-oriented mindset.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum of 3 years experience in a similar sales role.
 </li>
 <li>
 Proactivity and a sales-driven mindset.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving skills.
 </li>
 <li>
 Good command of the English language.
 </li>
 <li>
 Good command of the Arabic language is preferred.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Mall of Arabia

<div>
 
 Job Requisition ID:
 
 178074
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.
 </li>
 <li>
 Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.
 </li>
 <li>
 Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.
 </li>
 <li>
 Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.
 </li>
 <li>
 Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.
 </li>
 <li>
 Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.
 </li>
 <li>
 Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.
 </li>
 <li>
 Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Sales-driven with a strong customer focus.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in English, with Arabic preferred.
 </li>
 <li>
 Ability to understand customer needs and build strong relationships.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum 3 years of experience in a similar retail sales role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven sales-driven mentality and problem-solving skills.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Sales Assistant | IKEA | Cairo Festival City

<div>
 
 Job Requisition ID:
 
 177965
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The IKEA FOOD CASHIER role involves operating a cash register, providing excellent customer service, and maintaining the checkout area. You will engage with guests to ensure they have a positive experience while following standard operating procedures to minimize financial losses. Success in this role requires efficient handling of cash transactions, thorough knowledge of IKEA food offerings, and the ability to work effectively as part of a team to meet sales goals and operational KPIs.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service
 
 
 <ul>
 <li>
 Ensure guests are always in focus and strive to make them smile, demonstrating empathy and care.
 </li>
 <li>
 Lead by example as a good ambassador for the IKEA store, giving guests a reason to return.
 </li>
 <li>
 Engage in daily dialogue with guests to gather feedback and act on their needs and wants.
 </li>
 <li>
 Ensure a great shopping experience throughout the day as per company guidelines.
 </li>
 <li>
 Work efficiently to minimize queues and maintain orderly checkout areas.
 </li>
 <li>
 Ensure customers' needs are satisfied and that they receive optimal service.
 
 
 </li>
 </ul>
 Commercial Activities
 
 
 <ul>
 <li>
 Handle cash properly, processing sales accurately using cash registers and scanners.
 </li>
 <li>
 Utilize different selling techniques to boost sales.
 </li>
 <li>
 Stay updated on current and upcoming IKEA FOOD &amp; BEVERAGES (IFB) activities.
 </li>
 <li>
 Be fully knowledgeable about the IFB Menu and food safety legislation.
 </li>
 <li>
 Process customer payments quickly and accurately.
 </li>
 <li>
 Initiate and follow up on investigations related to national and international range incidents.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Work with the Chef to increase expertise in all areas of production.
 </li>
 <li>
 Ensure correct equipment use and report any breakdowns to the Chef.
 </li>
 <li>
 Attend and participate in training sessions.
 </li>
 <li>
 Perform other related functions as assigned.
 
 
 </li>
 </ul>
 Operations
 
 
 <ul>
 <li>
 Contribute to making the IKEA store successful by attracting visitors, achieving sales growth, and ensuring guest satisfaction.
 </li>
 <li>
 Implement and follow up on SOP rules and guidelines.
 </li>
 <li>
 Receive payments by various methods while ensuring adherence to cash handling SOPs.
 </li>
 <li>
 Record transactions accurately and manage the float before and after trading.
 </li>
 <li>
 Ensure safe custody of collected cash.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven leadership abilities to motivate and develop co-workers.
 </li>
 <li>
 Ability to embrace and promote IKEA values, fostering a diverse environment.
 </li>
 <li>
 Strong customer focus and ability to create a positive guest experience.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in a service environment, preferably in sales or hospitality.
 </li>
 <li>
 Secondary Degree required.
 </li>
 <li>
 Strong interest and knowledge in the culinary or food service industry.
 </li>
 <li>
 Must have a strong customer focus and ability to work in a high-volume, fast-paced, and constantly changing retail environment.
 </li>
 <li>
 Proven multitasking capabilities and computer literacy.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Cashier | IKEA | Cairo Festival City

invygo

<div>
 
 About Invygo
 
 
 
 invygo was founded in 2018 in Dubai with the purpose of
 
 redefining mobility in the Middle East and North Africa (MENA)
 
 . Fuelled by a passion for innovation, technology and mobility, our mission is to empower people to move on their own terms, minimising the frustrations caused by traditional car ownership models. We make car access seamless and flexible for everyone.. We believe invygo is the smartest way to move, and to keep living up to our ideal, we rely on our people to share these goals and ambitions. Headquartered in Dubai, with offices in Riyadh and Cairo, our team consists of passionate, dedicated,
 
 bold innovators
 
 that are relentless in enabling the company to deliver a trusted and personalised experience that transforms how people move in MENA. With successful expansions into
 
 UAE,
 
 
 Saudi Arabia
 
 and
 
 Qatar
 
 , our footprint is rapidly growing as we continue to innovate and transform the automotive landscape across the region.
 
 
 At invygo, we're not just offering a service; we're crafting a new era of mobility in MENA. We are always seeking passionate, dedicated and innovative thinkers to join us in making our future vision a reality. If you are that person, join us in moving the MENA mobility landscape forward and continuing to insure that invygo is, and remains, the smartest way to move.
 
 
 
 About The Role
 
 
 
 As a QA Engineer at invygo, you will play a hands-on role in ensuring the quality and reliability of our subscription-based car platform. You will execute test strategies, contribute to automation efforts, and work closely with engineers and product managers to catch issues early and ship with confidence.
 
 
 Job Responsibilities
 
 
 <ul>
 <li>
 Execute test plans: Perform thorough functional, regression, and exploratory testing across features and releases
 </li>
 <li>
 Support automation: Contribute to and maintain automation frameworks and test scripts
 </li>
 <li>
 Collaborate cross-functionally: Work closely with developers and product managers to understand requirements and surface quality risks early
 </li>
 <li>
 Document and report: Write clear bug reports, test cases, and test summaries that inform stakeholders
 </li>
 <li>
 Improve test coverage: Identify gaps in existing test suites and propose improvements to coverage and processes
 </li>
 <li>
 Participate in QA reviews: Contribute to sprint planning, grooming, and retrospectives with a quality-focused lens
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2 - 4 years of hands-on QA experience in a product or software engineering environment
 </li>
 <li>
 Solid experience with both manual testing and writing automated test scripts
 </li>
 <li>
 Familiarity with at least one automation framework (e.g. Maestro, Selenium, Cypress, Playwright, Appium, etc)
 </li>
 <li>
 Experience with Git
 </li>
 <li>
 Strong attention to detail with the ability to think through edge cases and failure scenarios
 </li>
 <li>
 Clear communicator who can work effectively in a collaborative, fast-paced startup environment
 </li>
 </ul>
</div>

QA Engineer

Tamara

<div>
 
 
 About Us
 
 
 
 Tamara is the leading fintech platform in Saudi Arabia and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company serves millions of users in the region and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA and Amazon, as well as small and medium businesses.
 
 
 
 
 
 Tamara is Saudi Arabia&rsquo;s first fintech unicorn and is backed by Sanabil Investments, a wholly owned company by the Public Investment Fund (PIF), SNB Capital,
 
 Checkout.com
 
 , amongst others. The company operates from its headquarters in Riyadh, with additional regional and global support offices.
 
 
 
 
 
 
 Your role
 
 
 
 We're seeking a Customer Care Associate for our UAE Customer Experience. In this role you will be crucial in providing answers to customers queries through phone calls, website and live chat related to Tamara&rsquo;s services.
 
 This role will be based in our Cairo Office and will be an onsite role.
 
 
 
 
 
 
 Drawing on your proficiency in managing interaction with customers on a daily basis, you will be responsible for delivering exceptional customer service through accurate information and tailored solutions that address their needs to create unique experiences only Tamara can provide.
 
 
 
 
 
 With a proven track record of leveraging strong communication skills (written &amp; verbal) to effectively solve customer issues and find solutions quickly, even in a fast-paced environment, and ultimately revolutionize the way millions of users shop, pay, and bank.
 
 
 
 
 
 You are a driven, determined, curious team player, knowing that collective strength means we all win. With a positive outlook, you are solution-oriented&ndash;persevering regardless of circumstances, always finding a way through, no matter the challenges.
 
 
 
 
 
 You will effectively find a way to work with everyone through empathy and respect. You will be driven and comfortable with responding quickly with urgency, with the ability to change course without losing momentum and energy, resulting in great success.
 
 
 
 
 
 
 Your responsibilities
 
 
 <ul>
 <li>
 Answer inbound phone calls, Emails and respond to live chats in an efficient manner.
 </li>
 <li>
 Identify customer questions, concerns, and overall needs.
 </li>
 <li>
 Provide accurate answers and solutions to customer queries.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 <li>
 Understanding and striving to meet support metrics while providing excellent customer service, and follow communication &ldquo;scripts&rdquo; when handling different topics.
 </li>
 <li>
 Reviewing customer accounts and transactions while resolving issues.
 </li>
 <li>
 Giving detailed explanations of services.
 </li>
 </ul>
 
 
 
 
 
 Your expertise
 
 
 <ul>
 <li>
 Minimum 1 year of customer experience in the local market
 </li>
 <li>
 Previous customer service experience is a plus.
 </li>
 <li>
 Native Arabic speaker.
 </li>
 <li>
 Holds a university degree
 </li>
 <li>
 Fluency in English Language, B2 profile.
 </li>
 <li>
 Ability to use computers.
 </li>
 <li>
 Ability to use internet applications.
 </li>
 <li>
 Great verbal &amp; written communication skills.
 </li>
 <li>
 Ability to handle customers&rsquo; issues.
 </li>
 <li>
 Ability to solve problems in a short period of time.
 </li>
 <li>
 Flexibility with rotational working hours/days.
 </li>
 </ul>
 
 
 
 
 All qualified individuals are encouraged to apply.
 
</div>

UAE Customer Care Advisor (Voice)

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