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ecommerce operations manager Jobs in Rawalpindi

ecommerce operations manager

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manager (ftth operations) Jobs in Rawalpindi

manager (ftth operations)

operations assistant

am operations and maintenance

One Network

<ul><li>Provide technical support to the ground team, if required, in troubleshooting and rectification of the IT issues.</li><li>Collection and compilation of monthly reports (including IT Equipment Preventive Maintenance, ETC Equipment Damage and Hardware Issues reports).</li><li>Exploratory analysis to identify root cause of issues and Implement corrective measures.</li><li>Coordinate with the field teams and HQ departments for undelayed resolution of the ETC equipment related issues.</li><li>Identification of persistent issues on weekly basis for discussion with relevant departments for permanent resolution.</li><li>Timely escalation of critical issues to reporting manager.</li><li>Maintenance record of critical IT equipment.</li><li>Responsible for undelayed vetting and processing of zonal demand to Procurement/ Finance Department. Timely initiation of demands on SAP.</li><li>Follow-up of equipment demands and approval sheet with relevant departments till delivery in zones.</li><li>Conduct zones visits for perlodic audits.</li><li>Ensure QA/QC during low-scale projects, upgrades, and field installations.</li><li>Supervise inspection teams and ensure compliance with SOPS, SLAS, OEM guidelines, and safety standards.</li><li>Verify civil and mechanical workmanship quality including pole foundations, alignment, strength, and cabinet structural stability.</li><li>Ensure mandatory civil and mechanical tests (concrete strength, soil compaction, pole load compliance) are conducted and documented.</li><li>Review and validate inspection, audit, and quality reports, highlighting non-compliances and risks.</li><li>Track and ensure timely closure of audit and quality observations through corrective and preventive actions.</li><li>Coordinate with vendors, contractors, and consultants to enforce quality standards.</li><li>Maintain accurate asset condition records, inspection history, test results, and quality documentation. Identify recurring issues and recommend Improvements to standards, designs, and execution practices.</li></ul>Skills and Technical Competency<ul><li>Strong troubleshooting, leadership, and coordination skills</li><li>4+ years of relevant experience in IT/ITS operations, O&amp;M, Infrastructure inspections, audits, or field quality control, preferably in motorways, telecom, ITS, or large-scale infrastructure projects</li><li>Strong reporting, documentation, and coordination skills.</li><li>Working knowledge of civil and mechanical testing procedures</li><li>Strong understanding of ETC/ITS equipment</li><li>Ability to interpret drawings, specifications, BOQS.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthWork Location: In person

AM Operations and Maintenance

Revmed

Job Title: Senior IT Executive Shift: Night (6 PM to 3 AM) Days: Monday to FridayKey Responsibilities<ul><li>Manage end-to-end IT support operations, ensuring high availability of systems, networks, and services</li><li>Provide advanced-level troubleshooting for hardware, software, and complex network issues, ensuring timely resolution</li><li>Oversee installation, configuration, and maintenance of computer systems, enterprise applications, and peripheral devices</li><li>Design, implement, and administer LAN/WAN infrastructure, ensuring optimal performance, scalability, and security</li><li>Manage and administer Windows Server environments, including Active Directory, Group Policies, and system security</li><li>Configure, optimize, and maintain core network services such as DNS, DHCP, and domain environments</li><li>Lead the deployment, monitoring, and maintenance of CCTV surveillance systems and security infrastructure (DVR/NVR, IP cameras, biometric systems, IP PABX, managed switches, PoE devices, etc.)</li><li>Monitor server performance, ensure system uptime, and proactively address potential risks or failures</li><li>Develop and manage robust data backup strategies, ensuring data integrity, security, and disaster recovery readiness</li><li>Implement and enforce IT governance, security policies, and compliance standards across the organization</li><li>Maintain comprehensive IT documentation, SOPs, and asset inventory management systems</li><li>Coordinate with vendors and third-party service providers for procurement, maintenance, and support services</li><li>Mentor junior IT staff and support team development through guidance and knowledge sharing</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or a related field</li><li>5+ years of relevant experience in IT support, infrastructure management, or system administration within well-established organizations</li><li>Strong expertise in network infrastructure, Windows Server administration, and enterprise IT environments</li><li>Proven experience in handling security systems, including CCTV and access control technologies</li><li>Excellent analytical, troubleshooting, and problem-solving skills</li><li>Strong leadership, communication, and stakeholder management abilities</li><li>Ability to manage multiple priorities and work effectively in a fast-paced environment</li></ul>Benefits: <ul><li>Post probe increment</li><li>Monthly performance bonus</li><li>Promotion based increments</li><li>Annual Increment</li><li>Retention Bonus</li><li>36 Paid Leaves</li><li>Leaves Encashment</li><li>Family Health Insurance up to PRs. 9,00,000/- per annum per person</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Senior IT Support Executive

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Customer Success (Female)

BI Consultancy Services

Job Title: Junior AccountantLocation: Bahria Town Phase 7, RawalpindiJob Type: Onsite, Full-TimeOffice Timings: 4:00 PM to 12:30 AM (Monday to Saturday)Salary Package: PKR 40,000-60,000Position Overview:We are looking for a motivated and detail oriented Junior Accountant to support our accounting team. The ideal candidate will have strong basic accounting Knowledge and willing to learn with passion.Strong english communication skills is a MUSTKey Responsibilities:- Preparation and maintenance of balance sheets and profit &amp; loss statements- Assist in managing financial reports and ensuring accuracy- Support in month-end and year-end closing activities- Ensure compliance with accounting policies and regulations- Reconcile financial discrepancies by collecting and analyzing account information- Assist in budgeting, forecasting, and financial analysis as requiredKey Requirements:- Must hold a relevant degree in accounting, finance, or a related field- Fresh Graduate encouraged to apply- ⁠Experience will also preferred.- Basic Knowledge of accounting principle- Graduated from a top-tier university- Excellent English communication and interpersonal skills- Proficiency in MS Excel and QuickbooksBenefits:- Competitive salary package- Provident Fund- Annual Bonuses- Opportunity for growth and career developmentIf you meet the above qualifications and are ready to take on an exciting challenge, we encourage you to apply!Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Junior Accountant

Flink Freight Logistics Inc

Shift Timings:<ul><li>5:00 PM &ndash; 2:00 AM</li></ul>Flink Freight Logistics Inc. offers a full-service approach to logistics. We will assist you in tailoring your transportation needs and help define and execute them. Our logistics solutions are developed and operated with a focus on trustworthiness and a high degree of reliability.We are actively hiring an experienced Freight Broker for our operations department. If you have a strong command of data entry, load creation and accuracy in handling logistics operations as tracking and tracing, this opportunity is for you.Key Responsibilities:<ul><li>Source and secure freight loads from shippers and clients</li><li>Negotiate competitive rates with carriers and customers</li><li>Build and maintain relationships with carriers and clients</li><li>Track shipments and ensure timely delivery</li><li>Resolve any issues related to shipments or delays</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (preferred, but not mandatory)</li><li>Strong communication and negotiation skills</li><li>Ability to work in a fast-paced environment</li><li>Basic knowledge of logistics/supply chain is a plus</li><li>Sales-oriented mindset with a proactive attitude</li></ul>What We Offer:<ul><li>Handsome salary package and benefits</li><li>Performance-based incentives</li><li>Long-term career growth in the logistics industry</li></ul>Job Type: Full-timeWork Location: In person

Freight Broker

ARFA TECH

Please read the full job description carefully before applying.Location: Chaklala Scheme 3, Rawalpindi Employment Type: Full-Time (Onsite) Working Hours: 6:00 PM &ndash; 3:00 AMAbout the RoleWe are looking for an experienced Truck Dispatch Agent who understands the dynamics of the U.S. trucking industry. In this role, you will handle daily dispatch operations, coordinate with drivers, and secure high-paying loads while ensuring smooth execution from pickup to delivery.Key Responsibilities<ul><li>Manage daily dispatch operations and scheduling for assigned trucks</li><li>Find and book loads using platforms such as DAT and Truckstop</li><li>Negotiate rates with brokers to maximize profitability</li><li>Stay in constant communication with drivers to ensure timely updates</li><li>Track shipments and resolve any issues that may arise during transit</li></ul>Requirements<ul><li>At least 1 year of hands-on experience in U.S. truck dispatching</li><li>Solid understanding of load boards, lanes, and current market pricing</li><li>Strong command of English, both verbal and written</li><li>Ability to multitask and perform efficiently in a high-pressure environment</li></ul>What You&rsquo;ll Get<ul><li>Competitive salary package with performance-based bonuses</li><li>Opportunities for career growth and advancement</li><li>A positive and team-oriented work environment</li></ul>Pay: Rs60,000.00 - Rs120,000.00 per hourWork Location: In person

Call Center Agent for US Trucking Industry

the heaven international private limited

Full job descriptionPlease complete read add and complete the requirement then can apply Timings: Full-Time Onsite roleLocation : Saidpur road haideri Chock save mart plaza 2nd floor s9 ofcContact What's up number +923318553044 to send CV Experience agents can apply Minimum 3 months experience in calling centre Prestige OSS is looking to hire a results-driven and experienced from the how capable of managing the full sales cycle &mdash; from prospecting and conducting demos and closing deals. The ideal candidate is someone who understands the dynamics of the business and he has a proven track record of converting leads into long-term clients.Key Responsibility <ul><li>Conduct persuasive and informative product/service demos tailored to client needs</li><li>Effectively manage the full sales cycle and close deals independently</li><li>Identify client pain points and position to address those challenges</li><li>Maintain strong follow-up practices to nurture leads and convert opportunities</li><li>Collaborate with the operations team to ensure a seamless post-sale handover</li><li>Train and mentor both new hires and existing team members, while contributing to the growth and leadership of a high-performing sales team.</li><li>Agents is capable to achieve goal and target</li></ul>Requirements:<ul><li>Fresher and experience in sales, specifically within the Us campaign </li><li>Proven track record of closing deals end-to-end &mdash; from lead generation to final agreement</li><li>Excellent English,communication skills, both written and verbal</li><li>Strong presentation and negotiation skills</li><li>Self-starter with the ability to work independently and meet/exceed targets</li><li>What We Offer:</li><li>Night shift 6:00 pm to 4:00 am</li><li>* Salary 30 k to 35k (depends on interview)</li><li>* Languages English</li><li>Competitive base salary + performance-based commission</li><li>Opportunity to work with a growing and dynamic Team</li><li>Good environment for females</li><li>Salary start 30 k to 35k depends on your interview and communication skills</li></ul>Timing 6:00 PM to 4:00 am.Job Type: Full-timeWork Location: In personJob Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Hiring intermediate & Graduate

Explore 404+ Am operations and maintenance in Rawalpindi this April. Find roles across top companies and apply now to boost your career.