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analytical technical services analyst

We manufacture and supply reliable, high-quality medicines and vaccines to meet patients&rsquo; needs and drive our performance.Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it&rsquo;s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply.We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients.&lt;b&gt;Analytical Technical Services Analyst&lt;/b&gt;You will validate and support analytical methods that ensure product and material quality. You will work closely with laboratory colleagues, quality and production teams. We value practical problem-solving, clear communication, and a focus on data integrity. This role offers hands-on technical work, chances to grow into wider technical leadership, and the opportunity to contribute to GSK&rsquo;s mission of uniting science, technology and talent to get ahead of disease together.&lt;b&gt;Responsibilities:&lt;/b&gt;This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:- Validate analytical methods and cleaning verification methods according to approved protocols and regulatory expectations.- Perform routine and non-routine testing of raw materials, packaging, intermediates, finished products and stability samples using validated methods.- Operate, maintain and troubleshoot laboratory instruments such as HPLC, GC, UV/Vis, IR, atomic absorption and analytical balances.- Prepare and standardize reference standards, reagents and solutions; keep accurate laboratory records and maintain data integrity.- Support technical investigations, root cause analysis and corrective actions for out-of-specification results or equipment issues.- Contribute to method transfers, prepare or update SOPs, and support knowledge sharing during product launches.&lt;b&gt;&lt;i&gt;Why you?&lt;/i&gt;&lt;/b&gt;Working arrangement: This position is on-site in Egypt. You will be based in our laboratory and regularly collaborate with cross-functional colleagues.&lt;b&gt; &lt;/b&gt;&lt;b&gt;Basic Qualification:&lt;/b&gt;We are seeking professionals with the following required skills and qualifications to help us achieve our goals:- Bachelor&rsquo;s degree in Pharmaceutical Sciences, Chemistry, Biology or a related science field.- 0 to 3 years of practical laboratory experience in analytical testing, preferably in a regulated industry.- Practical experience or training with common analytical instrumentation and laboratory techniques.- Knowledge of good laboratory practice (GLP), good manufacturing practice (GMP) and basic environmental, health and safety (EHS) expectations.- Basic computer skills and ability to use laboratory systems and standard office software.- Effective communication skills in English and ability to work well in diverse teams.&lt;b&gt;Preferred Qualification:&lt;/b&gt;If you have the following characteristics, it would be a plus:- Hands-on experience operating HPLC and GC with basic method troubleshooting skills.- Experience with stability sample handling, stability programs or stability storage management.- Experience in raw materials or packaging testing and supplier certificate of analysis review.- Familiarity with Quality Management Systems and experience following or writing SOPs and technical protocols.- Previous experience in a multinational or highly regulated environment.- Strong attention to detail and a clear commitment to data integrity.What we valueWe look for people who are curious, reliable and ready to learn. You will be supported with coaching and practical experience. Our team values respect, transparency, accountability and collaboration. If you want to build technical skills and make a meaningful impact, we encourage you to apply.Ready to apply?If this role feels like the next step for you, please apply. Tell us how your experience and mindset will help the team deliver high-quality results. We look forward to learning about you.&lt;b&gt;Why GSK?&lt;br /&gt;Uniting science, technology and talent to get ahead of disease together.&lt;/b&gt;GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases &ndash; to impact health at scale.People and patients around the world count on the medicines and vaccines we make, so we&rsquo;re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.&lt;b&gt;Contact information:&lt;/b&gt;&lt;br /&gt;You may apply for this position online by selecting the &lt;b&gt;Apply now&lt;/b&gt; button.&lt;b&gt;Important notice to Employment businesses/ Agencies&lt;/b&gt;GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK&amp;#39;s commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Analytical Technical Services Analyst

QNBeyond Plus

<div>
 
 About the Role
 
 
 We are looking for a
 
 Business Data Analyst
 
 to join our Data Management and AI team and support data-driven decision-making across our digital banking platform.
 
 
 In this role, you will work closely with business stakeholders and technical teams to translate business questions into measurable metrics, build dashboards, and ensure that data insights support business objectives.
 
 
 This position is ideal for a
 
 junior analyst
 
 who is passionate about data, analytics, and financial technology and wants to grow within a fast-paced fintech environment.
 
 
 Team Overview
 
 
 The
 
 Data Management and AI team
 
 works across the entire technology stack at QNBeyond Plus, enabling advanced analytics, reporting, and AI-driven insights.
 
 
 Our team collaborates with multiple technology and business teams to manage, analyze, and serve data that helps deliver innovative digital banking experiences for our customers.
 
 
 Key Responsibilities
 
 
 Business &amp; Data Collaboration
 
 <ul>
 <li>
 Act as a bridge between
 
 business stakeholders and data teams
 
 .
 </li>
 <li>
 Gather and document
 
 reporting and analytics requirements
 
 .
 </li>
 <li>
 Translate business questions into
 
 metrics, KPIs, and analytical insights
 
 .
 </li>
 </ul>
 
 Analytics &amp; Reporting
 
 <ul>
 <li>
 Design and develop
 
 dashboards and reports
 
 to support business decisions.
 </li>
 <li>
 Validate that analytical outputs accurately answer business needs.
 </li>
 </ul>
 
 Data Analysis
 
 <ul>
 <li>
 Analyze business data to identify patterns, trends, and opportunities.
 </li>
 <li>
 Support teams in using data to improve customer experience and operational performance.
 </li>
 </ul>
 
 Stakeholder Engagement
 
 <ul>
 <li>
 Lead analytical initiatives and influence stakeholders with data insights.
 </li>
 <li>
 Ensure effective communication between business teams and technical teams.
 </li>
 </ul>
 
 What We Are Looking For
 
 
 You must be:
 
 <ul>
 <li>
 
 Self-motivated
 
 , proactive, and results-driven
 </li>
 <li>
 A
 
 team player
 
 who enjoys collaboration and learning
 </li>
 <li>
 A
 
 problem solver
 
 who approaches challenges with analytical thinking
 </li>
 <li>
 
 Customer-oriented
 
 , committed to delivering valuable insights
 </li>
 <li>
 
 Detail-oriented
 
 , especially regarding data quality and compliance
 </li>
 <li>
 Adaptable and eager to grow in a
 
 fast-paced fintech environment
 
 </li>
 </ul>
 
 Qualifications
 
 
 Technical Skills
 
 <ul>
 <li>
 Strong knowledge of
 
 SQL
 
 </li>
 <li>
 Good understanding of
 
 data modeling concepts
 
 </li>
 <li>
 Knowledge of
 
 business intelligence tools
 
 is a plus
 </li>
 </ul>
 
 Professional Skills
 
 <ul>
 <li>
 Strong
 
 verbal and written communication skills
 
 </li>
 <li>
 Experience with
 
 requirements gathering and documentation
 
 </li>
 <li>
 Basic leadership or initiative-taking capabilities
 </li>
 </ul>
 
 Domain Knowledge
 
 <ul>
 <li>
 Knowledge of
 
 banking or financial services
 
 is a plus
 </li>
 <li>
 Experience working in
 
 regulated environments or PCI/DSS compliance
 
 is advantageous
 </li>
 </ul>
 
 Experience
 
 <ul>
 <li>
 
 2+ years of experience in data analysis, business analysis, or system analysis
 
 </li>
 <li>
 At least
 
 1 year of experience in fintech or regulated environments
 
 is preferred
 </li>
 </ul>
</div>

Business Data Analyst

Axis

<div>
 
 
 About Axis
 
 
 
 We believe financial services should be more accessible, that&rsquo;s why we started Axis. A fully interoperable mobile wallet which enables users to send and receive money from any mobile wallet in Egypt, pay their bills, buy anything online with a virtual Visa card, or scan any QR code to pay for anything in person. Axis empowers small businesses with simplified digital payments to compete &amp; grow. Our digital banking platform enables small businesses to seamlessly manage payments to employees and suppliers. Small businesses can now send salaries, reimbursements and instantly pay their suppliers on any mobile wallet in Egypt.
 
 
 
 
 
 
 About the role
 
 
 
 Axis is seeking a highly motivated and skilled Mid-Level Governance, Risk, and Compliance (GRC) Engineer to join our growing cybersecurity team. The GRC Engineer will play a crucial role in establishing, maintaining, and improving our GRC framework. You will be responsible for ensuring our adherence to relevant regulations, standards, and internal policies, as well as identifying and mitigating potential risks across the organization.
 
 
 
 
 
 
 You will..
 
 
 <ul>
 <li>
 Assist in the development, implementation, and maintenance of GRC policies, standards, and procedures.
 </li>
 <li>
 Conduct risk assessments to identify, analyze, and evaluate potential risks and vulnerabilities across various business functions and IT systems.
 </li>
 <li>
 Support the monitoring of compliance with relevant laws, regulations (e.g., GDPR, PCI, ISO 27001, CIS, SOC2), and contractual obligations.
 </li>
 <li>
 Assist in the execution of internal and external audits, including gathering evidence, documenting findings, and tracking remediation efforts.
 </li>
 <li>
 Contribute to the development and delivery of GRC awareness and training programs for employees.
 </li>
 <li>
 Support the implementation and management of GRC tools and technologies.
 </li>
 <li>
 Collaborate with cross-functional teams (e.g., IT, Legal, HR) to ensure alignment of GRC activities with business objectives.
 </li>
 <li>
 Assist in the development of risk treatment and mitigation plans and track their implementation.
 </li>
 <li>
 Prepare regular reports and dashboards on the status of GRC activities, risks, and compliance efforts for management review.
 </li>
 <li>
 Stay up-to-date on the latest GRC trends, regulations, and best practices.
 </li>
 <li>
 Participate in the development and execution of business continuity and disaster recovery plans.
 </li>
 <li>
 Assist with third-party risk management activities, including vendor assessments.
 </li>
 <li>
 Contribute to the development and maintenance of security metrics and KPIs.
 </li>
 </ul>
 
 
 
 
 
 You have..
 
 
 <ul>
 <li>
 Bachelor's degree in Information Technology, Cybersecurity, or a related field.
 </li>
 <li>
 2 - 3 years of experience in a GRC analyst, GRC engineer, information security analyst, IT auditor, or a related role.
 </li>
 <li>
 Solid understanding of GRC principles, frameworks (e.g., PCI, CIS, SOC2, NIST), and relevant regulations and standards.
 </li>
 <li>
 Experience in conducting risk assessments and identifying control weaknesses.
 </li>
 <li>
 Familiarity with audit processes and methodologies.
 </li>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Excellent written and verbal communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Relevant professional certifications such as CISA, CompTIA Security+, or equivalent is preferred.
 </li>
 <li>
 Knowledge of data privacy regulations (e.g., GDPR, CCPA).
 </li>
 </ul>
 
 
 
 
 
 Perks of working @ Axis
 
 
 <ul>
 <li>
 Hybrid working conditions.
 </li>
 <li>
 Medical Insurance for You and your family.
 </li>
 <li>
 Life Insurance.
 </li>
 <li>
 Gym subscription.
 </li>
 <li>
 Very competitive leave policy including extended Maternity and Paternity leaves.
 </li>
 </ul>
</div>

Cyber Security Engineer (GRC)

Coca-Cola HBC

<div>
 
 
 Department:
 
 Data Insights &amp; Automation, Digital &amp; Technology Platform Services.
 
 
 
 Location:
 
 Cairo, Egypt.
 
 
 
 
 
 
 
 
 We are looking for a
 
 Product Analyst
 
 to join our Analytics Products Engineering team and support the evolution of
 
 RGM &amp; Finance products
 
 within a portfolio of core AI powered solutions across the Commercial and Finance streams.
 
 
 
 
 
 RGM &amp; Finance products are AI powered decision engines that transform complex commercial and financial data into actionable insights to drive profitable growth. The Promo Advanced Analytics Tool (PAAT) enables deep post event analysis to evaluate promotional effectiveness and ROI, while within the Revenue Growth Management stream, the OBPPC product supports commercial strategy and Pricing Copilot focuses on pricing optimization, enabling more responsive, data driven decisions aligned with market dynamics.
 
 
 
 
 
 In the Finance stream, AI powered analytics transform financial, tax related and contractual data into trusted insights. This includes solutions that support corporate audits through automated validation of CDE contracts, the Tax Management Fees tool that strengthens tax governance by simplifying and digitizing general management fees processes and supporting activities collection for general management fees process, and the Finance A&amp;I Channel Profitability Ecosystem, which integrates financial internal and external data into actionable plans&mdash;enabling disciplined, scalable execution across markets.
 
 
 
 
 
 Within this context, the Product Analyst plays a critical role in turning product vision and design into execution-ready delivery &mdash; ensuring clarity, consistency, and quality across requirements, solution design, and implementation.
 
 
 
 
 
 This role sits at the heart of the product team, working closely with Product Management, Design, Data Science, and Engineering to drive high-quality, scalable, and impactful solutions.
 
 
 
 
 
 
 
 
 
 YOUR KEY RESPONSIBILITIES:
 
 
 
 &bull; Translate design inputs, user journeys, and business needs into clear functional specifications and structured requirements
 
 
 &bull; Support the Product Manager in shaping features, user stories, and acceptance criteria
 
 
 &bull; Ensure requirements are complete, consistent, and aligned with product objectives
 
 
 &bull; Act as the bridge between design intent and technical implementation
 
 
 &bull; Work closely with Data Science teams to define expected outputs, assumptions, and interpretation logic
 
 
 &bull; Validate analytical and AI outputs against business expectations and use cases
 
 
 &bull; Monitor product usage and operations, identifying improvement opportunities
 
 
 &bull; Shape solution designs together with the Product Manager, Architect, and engineering teams.
 
 
 &bull; Define and maintain high‑quality backlog items (Epics, Features, User Stories) and support sprint planning.
 
 
 &bull; Participate in estimation sessions and contribute to effort sizing with engineering team.
 
 
 &bull; Support validation of end-to-end scenarios and product behavior
 
 
 &bull; Identify gaps, inconsistencies, and improvement areas proactively
 
 
 &bull; Partner with engineering, data, and governance teams to align end‑to‑end product delivery.
 
 
 &bull; Maintain documentation (Wikis, flow diagrams, functional specs, Product Changelog).
 
 
 &bull; Identify improvement opportunities based on data, feedback, and performance trends.
 
 
 &bull; Support release readiness, testing validation, and operational handover.
 
 
 
 
 
 
 ARE THESE YOUR SECRET INGREDIENTS?
 
 
 
 &bull; Bachelor's degree in Information Technology, Computer Science, or related field.
 
 
 &bull; 3&ndash;5 years of experience in a Product Analyst, Business Analyst, or similar role within digital or data-driven environments
 
 
 &bull; Strong grasp of Agile / SAFe and experience working in cross-functional product teams
 
 
 &bull; Can translate designs and business needs into clear, structured, and testable product specifications
 
 
 &bull; Communicate effectively and manage stakeholders with confidence
 
 
 &bull; Confident in working closely with Product Managers, Designers, Data Scientists, and Engineers
 
 
 &bull; Think analytically, enjoy solving problems, and pay strong attention to detail
 
 
 &bull; Comfortable with ambiguity and can adapt quickly in fast-paced, AI-driven environments
 
 
 &bull; Tech-savvy, curious, and proactive in exploring new tools and approaches
 
 
 &bull; Experience in FMCG, Commercial and Finance domains
 
 
 &bull; Familiar with Python, SQL, and general data concepts
 
 
 &bull; Have exposure to Azure, Databricks, PBI, AI/ML, or data-intensive products
 
 
 &bull; Excellent problem-solving and debugging skills.
 
 
 &bull; Excellent spoken and written English
 
 
 &bull; Communication, organizational and analytical skills
 
 
 
 
 
 
 ABOUT YOUR NEW TEAM:
 
 
 
 We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.
 
 
 We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.
 
 
 We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don&rsquo;t have the perfect experience. We have faith in what every person can be.
 
 
 And although we have so much to be proud of, we always stay humble. We believe the real magic happens &ndash; for us and for you &ndash; when we OPEN UP.
 
 
 
 
 
 
 AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE
 
 
 
 At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
 
</div>

Product Analyst - Revenue Growth Management & AI

Procter & Gamble

<div>
 
 Job Location
 
 
 
 CAIRO BUSINESS OFFICE
 
 
 
 Job Description
 
 
 
 Are you interested in a Supply Chain career in P&amp;G?
 
 
 The Supply Chain Analyst has the analytical overview of the import lanes into Europe. The analyst will use global standard work processes and solutions for the activation of cross-customs border lanes, zooming in into the logistic aspects of such a lane to support the configuration of the relevant systems and sourcing the relevant services for the lane.
 
 
 In addition, the analyst will use the available sources of information and systems to understand Service parameters, carrier performance, carrier contract adherence, supporting the I Trade Governance team to pro-actively address potential related issues that would impact the business results. He/ she will assist the Lane Managers on report analysis, issue resolutions, and auditing processes.
 
 
 If this sounds exciting to you, read on!
 
 
 
 How Success Looks Like
 
 
 
 Success in the role will require you to help drive business results in the region by combining supply chain knowledge, strong compliance mindset, problem solving, analytical thinking, and good communication &amp; collaboration skills to support in delivering Service, Cash &amp; Cost targets.
 
 
 
 WHAT YOU WILL BE DOING?
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Execute the supply planning process of inventory planning, requirements planning, production planning, and material planning
 </li>
 <li>
 Develop and maintain finished goods inventory targets by SKU based on service level objectives, forecast error, and replenishment lead times
 </li>
 <li>
 Deliver KPIs such as customer fill rate, Inventories and cost targets
 </li>
 <li>
 Key interface between Stock replenishment, operations, and logistics
 </li>
 <li>
 Identify, resolve and escalate supply chain situation/risk like manufacturing performance, material shortage or demand surge
 </li>
 <li>
 Manage projects that impact the supply chain, such as new product launches or capacity expansions
 </li>
 <li>
 Participate in cross-functional teams to develop and implement continuous improvement initiatives
 
 
 </li>
 </ul>
 
 Job Qualifications
 
 
 
 
 What makes you the right fit:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree holder with max. 0-3 years of relevant experience &ndash; Excluding Engineering, Actuarial Sciences, Computer Science, Data Science, Mathematics (Statistics &amp; Data Analysis)
 </li>
 <li>
 Legally eligible to work in Egypt
 </li>
 <li>
 Good analytical and problem-solving skills.
 </li>
 <li>
 Having Highly developed interpersonal skills like communication and presentation skills.
 </li>
 <li>
 Proficiency with Microsoft office tool suite (Excel, Word and Power point)
 </li>
 <li>
 Must Demonstrate ability to communicate professionally in English, both written and orally, to wide variety of audiences
 </li>
 <li>
 Effective working in a matrix organization and multi-level stakeholder management
 </li>
 <li>
 Excellent problem-solving and analytical skills &ndash; and able to understand and interpret data.
 </li>
 <li>
 Having programming/IT basic Knowledge
 </li>
 <li>
 Having Supply chain knowledge.
 
 
 </li>
 </ul>
 
 ABOUT US
 
 
 
 We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Neurobion, Sangobion, Vicks, Always&reg;, Ariel&reg;, Gillette&reg;, Head &amp; Shoulders&reg;, Herbal Essences&reg;, Oral-B&reg;, Pampers&reg;, Pantene&reg;, Tampax&reg; and more. Our community includes operations in approximately 70 countries worldwide.
 
 
 Visit http://www.pg.com to know more.
 
 
 We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
 
 
 
 Job Schedule
 
 
 
 Full time
 
 
 
 Job Number
 
 
 
 R000147313
 
 
 
 Job Segmentation
 
 
 
 Entry Level
</div>

Supply Chain Analyst

2P Perfect Presentation

<div>
 
 Job Summary
 
 
 The Business Intelligence (BI) Analyst is responsible for transforming raw data into meaningful insights that support strategic and operational decision-making. This role involves designing, developing, and maintaining reports, dashboards, and data models while ensuring data accuracy, consistency, and performance.
 
 
 Key Responsibilities
 
 
 Design, develop, and maintain BI reports and dashboards using BI tools (e.g., Power BI, Tableau, or similar).
 
 
 Analyze business requirements and translate them into technical specifications.
 
 
 Develop and optimize SQL queries, views, and data models to ensure efficient data retrieval.
 
 
 Ensure data accuracy, consistency, and integrity across all reports and dashboards.
 
 
 Collaborate with stakeholders to understand KPIs, metrics, and reporting needs.
 
 
 Perform data validation, troubleshooting, and root cause analysis for reporting issues.
 
 
 Provide insights, trends, and recommendations to support business decisions.
 
 
 Document data definitions, business logic, and report specifications.
 
 
 Support ad-hoc analysis requests and ongoing data initiatives.
 
 
 Required Qualifications
 
 
 Strong experience in SQL (queries, joins, subqueries, performance tuning).
 
 
 Hands-on experience with BI and visualization tools (Power BI, Tableau, Looker, etc.).
 
 
 Solid understanding of data modeling concepts (fact and dimension tables, star schema).
 
 
 Experience working with large datasets and multiple data sources.
 
 
 Strong analytical and problem-solving skills.
 
 
 Preferred Qualifications
 
 
 Experience with data warehouses and ETL processes.
 
 
 Key Skills
 
 
 Data analysis and visualization
 
 
 SQL and database management
 
 
 Business understanding and KPI development
 
 
 Attention to detail and data accuracy
 
 
 Communication and stakeholder management
 
 
 Working Relationships
 
 
 Works closely with business stakeholders, data engineers, and technical teams to ensure accurate and actionable reporting.
 
 
 
 
 
 
 
 
 
 
 
 Key Qualifications:
 
 
 Proven experience (2+ years) in Business Intelligence or Data Analytics.
 
 
 Strong knowledge of BI tools such as Power BI.
 
 
 Proficiency in SQL and database management.
 
 
 Excellent data visualization and presentation skills.
 
 
 Ability to interpret complex datasets and communicate insights to stakeholders.
 
 
 Strong problem-solving and analytical thinking abilities.
 
 
 Very strong PowerPoint skills with the ability to create high-quality presentations.
 
 
 Strong Excel skills, including advanced formulas and equations.
 
 
 Experience in Excel dashboard creation and automation.
 
 
 Experience in the call center field.
 
 
 Preferred Qualifications:
 
 
 Knowledge of Power Query language and data transformation.
 
 
 Knowledge of advanced analytics and predictive modeling techniques.
 
 
 Key Responsibilities:
 
 
 Design, develop, and maintain business intelligence solutions.
 
 
 Generate reports and dashboards to support business decision-making.
 
 
 Analyze complex datasets to provide actionable insights.
 
 
 Collaborate with different departments to identify key business metrics and deliver data-driven solutions.
 
 
 Work on data modeling and report automation processes.
 
 
 Soft Skills Required:
 
 
 Strong communication and teamwork skills.
 
 
 Ability to work under pressure and meet deadlines.
 
 
 High attention to detail and accuracy.
 
</div>

Business Intelligence Analyst

Capgemini

<div><div><div><div><div><div><div><h2 class="jobSectionHeader">About Capgemini</h2>
</div><div>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of &euro;22.1 billion.
</div></div><div><div><h2 class="jobSectionHeader">Role Description:</h2>
</div><div>We're looking for a passionate and experienced Quality Analyst (German Speaking) to join our vibrant team! As the Quality Analyst, you will be responsible for monitoring, evaluating, and improving the quality of services delivered across customer support and service desk operations, ensuring compliance with defined standards and enhancing overall customer experience.
</div></div><div><div><h2 class="jobSectionHeader">Responsibilities:</h2>
</div><div><ul><li>Monitor and evaluate service interactions (calls, chats, tickets) to ensure adherence to quality standards and processes.
</li><li>Conduct quality audits and provide detailed feedback to improve individual and team performance.
</li><li>Develop and maintain quality scorecards, guidelines, and evaluation frameworks.
</li><li>Analyze quality trends and identify areas for improvement across service delivery.
</li><li>Collaborate with operations, training, and management teams to drive quality improvement initiatives.
</li><li>Support coaching sessions and calibration meetings to ensure consistency in quality assessments.
</li><li>Prepare regular reports and dashboards on quality performance and KPIs.
</li><li>Ensure compliance with client requirements, internal standards, and regulatory guidelines.</li></ul>
</div></div><div><div><h2 class="jobSectionHeader">Experience &amp; Qualification:</h2>
</div><div><ul><li>Bachelor&rsquo;s degree in Business Administration, Languages, Information Technology, or a related field (preferred).
</li><li>Minimum 2&ndash;4 years of experience in Quality Assurance, Customer Service, or Service Desk operations.
</li><li>Proven experience in quality monitoring and evaluation within a support or service environment.
</li><li>In-depth understanding of quality frameworks, customer experience, and service management processes.
</li><li>Excellent communication, interpersonal, and problem-solving skills.
</li><li>Fluency in written and spoken English and German.
</li><li>Strong analytical and reporting skills.
</li><li>Proficiency in quality and reporting tools, including Excel, QA platforms, and CRM/ITSM tools.</li></ul></div></div></div></div></div></div></div>

Quality Analyst (German Speaking)

Explore 618+ Analytical technical services analyst in Egypt this July. Find roles across top companies and apply now to boost your career.