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applications senior support payments specialist

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholder
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 
 Good hands-on experience on the following:
 
 
 
 <ul>
 <li>
 Unix , Shell/ Python scripting
 </li>
 <li>
 Oracle , Oracle Golden Gate and Mongo DB
 </li>
 <li>
 ITRS Geneos ,AppDynamics , ELK and Grafana
 </li>
 <li>
 KAFKA, TIBCO EMS
 </li>
 <li>
 Open shift Platform
 </li>
 <li>
 ITIL Concepts
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Applications Senior Support Payments Specialist

Howard Lock Consulting Ltd

<div>
 
 Job Title:
 
 Head of IT Governance
 
 
 
 Salary
 
 : 4-5k BD a month
 
 
 
 Sector:
 
 Banking
 
 
 
 Role Type:
 
 Permanent
 
 
 
 Location:
 
 Bahrain
 
 
 
 Job Ref:
 
 26025
 
 
 
 
 
 
 
 Role Statement &amp; Purpose:
 
 
 
 
 
 <ul>
 <li>
 Head &ndash; IT Ops Governance and Control will streamline and harmonize all processes and control measures across the technology landscape, ensure alignment with overarching business objectives, promote a cohesive approach across units with IT to ensure tight control, yet allow for agile delivery, in the most effective and efficient manner.
 </li>
 <li>
 The role will ensure prioritization of tasks, compliance to standards and policies, define and disseminate service level agreements within Business Units at each entity and across entities for shared services and uniformity of process, procedures, and control measures.
 </li>
 <li>
 The role will undertake the budgeting, project tracking for the technology deliverables and Operational expense control and monitoring including entity recharges and agreements on the specific contracts and share of each entity.
 </li>
 <li>
 The role will closely work with Finance, Strategy, and PMO to ensure alignment and reporting consistency and information updates.
 </li>
 </ul>
 
 
 
 
 
 Objectives:
 
 
 
 
 
 <ul>
 <li>
 Functional Governance Framework which is aligned with the Group.
 </li>
 <li>
 Documented Service Level Agreements (SLAs) with Business Units, subsidiaries and Group.
 </li>
 <li>
 Functional Organization Structure with clear segregation of duties and no single points of failure
 </li>
 <li>
 Published Governance Processes and Procedures in alignment with the Organizational policies and industry best practices.
 </li>
 <li>
 Annual Technology Budgets (CAPEX and OPEX).
 </li>
 <li>
 Published &ldquo;Key Performance Indicators&rdquo;
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Implement local control in line with group polices.
 </li>
 <li>
 Ensure license compliance in line with group enterprise agreement. Share license utilization with Group
 </li>
 <li>
 Coordinate and support the group in tracking the group and local SLA&rsquo;s and provide periodical reports for adherence and non-compliance.
 </li>
 <li>
 Keep the Group updated on major incidents faced at the subsidiary level and impacts the Technology services.
 </li>
 <li>
 Establish the Governance Framework and align with the Group establishing local controls (like CAB) in line with Group policies
 </li>
 <li>
 Establish the Service Level Agreements (SLAs) with Business Units, subsidiaries and Group. Once agreed and established, ensure regular monitoring and adjustments are done to optimize the services and SLAs
 </li>
 <li>
 Functional Organization Structure with clear segregation of duties and no single points of failure.
 </li>
 <li>
 Published Governance Processes and Procedures in alignment with the Organizational policies and industry best practices.
 </li>
 <li>
 Annual Technology Budgets (CAPEX and OPEX).
 </li>
 <li>
 Published &ldquo;Key Performance Indicators&rdquo;.
 </li>
 <li>
 Annual review and adjustment of organization structure covering roles and responsibilities to adapt the evolving landscape, organization strategic initiatives, directions and Group alignment.
 </li>
 <li>
 Establish and regularly update Governance Processes and Procedures in alignment with the published policies, industry best practices and Group guidance.
 </li>
 <li>
 Define, Manage, Maintain, Track and Report the technology budgets and expenses ensuring all expenses are complaint with the Expense Policy and payments are cleared within the terms as the agreements.
 </li>
 <li>
 Define, Review, Track, and Report on the &ldquo;Key Performance Indicators&rdquo;.
 </li>
 <li>
 Conducting regular &ldquo;Operational Risk Self Assessments&rdquo;. Track, Review, and take corrective actions for all recorded IT Risks.
 </li>
 <li>
 Prepare and review IT resource capacity plans and take necessary actions to ensure the capacity is aligned with the IT workload covering both &ldquo;Business as Usual&rdquo; and &ldquo;Projects&rdquo;.
 </li>
 <li>
 Manage vendor relationships and contracts ensuring regular reviews and assessments as per the Policies are completed including timely notifications for contract expiries and terminations.
 </li>
 <li>
 Manage and Track asset inventory to ensure effective utilization of assets avoiding duplicate functionality by aligning with Architecture business objectives.
 </li>
 <li>
 Keep the Group updated on major incidents faced and impacts on the Technology services.
 </li>
 </ul>
 
 
 
 
 
 Minimum education level/discipline:
 
 
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree in information technology, Computer Science, or a related field.
 </li>
 <li>
 Experience with ISO 27001 Certification or PCI-DSS Certification.
 </li>
 </ul>
 
 
 
 
 
 Required experience in terms of region/industry/business/function/role:
 
 
 
 
 
 
 Requires a seasoned professional with a comprehensive background in the banking or financial services industry, adept in managing IT applications, development, infrastructure, and operations within the GCC region (preferred) and international one is accepted in a well reputed company and experienced in senior roles overseeing information technology architecture.
 
 
 
 
 
 
 Required System Access:
 
 
 
 
 
 <ul>
 <li>
 
 Core Banking Systems
 
 : Read-only access for audit log reviews.
 </li>
 <li>
 
 Incident Response Systems
 
 : Read Only Access to platforms for coordinating incident response and disaster recovery.
 </li>
 <li>
 
 GRC Tools
 
 : Read-only access to manage governance, risk, and compliance (GRC) processes.
 </li>
 <li>
 
 Procurement System
 
 : Reviewer and Approver role to review budgets and approve requests (PO, Invoices) including the Dashboards related to expenses, orders, and payments.
 </li>
 <li>
 
 OSR Management System
 
 : Reviewer and Approver role review and approve the OSR onboarding and renewal requests.
 </li>
 </ul>
 
 
</div>

Head of IT Governance - Permanent – Bahrain – Job Ref: 26025

Hire Fellows

<div>
 We are looking for an entry level analyst to support day-to-day reporting and basic accounting at a small, professionally managed family office. The role is ideal for a recent graduate who is detail-oriented, comfortable with numbers, and eager to learn how a family office is run.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Maintain up-to-date records of investments, cash balances, and liabilities across banks, brokers, and fund managers
 </li>
 <li>
 Prepare periodic portfolio reports (weekly, monthly, and quarterly) outlining holdings, valuation movements, cash flows, and performance tracking
 </li>
 <li>
 Support bookkeeping activities including recording expenses, income entries, and maintaining entity ledgers
 </li>
 <li>
 Assist in preparing financial statements and performing reconciliations between internal records and bank or broker statements
 </li>
 <li>
 Coordinate with external accountants, auditors, and administrators for audits, tax filings, and compliance documentation
 </li>
 <li>
 Prepare MIS reports and ad-hoc analysis using Excel/Google Sheets and presentation tools as requested by senior management
 </li>
 <li>
 Maintain organized digital and physical documentation including contracts, statements, invoices, and compliance files
 </li>
 <li>
 Provide operational support related to investments, payments, reporting, and administrative processes as the family office grows
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Finance, Accounting, Commerce, Economics, or a related field
 </li>
 <li>
 0-2 years of experience in accounting, audit, finance operations, or relevant internship/graduate roles
 </li>
 <li>
 Strong proficiency in Microsoft Excel or Google Sheets, including formulas, data organization, and reporting
 </li>
 <li>
 Good understanding of core accounting principles including journals, ledgers, trial balance, P&amp;L, and balance sheet fundamentals
 </li>
 <li>
 High attention to detail with strong organizational and documentation skills
 </li>
 <li>
 Ability to handle confidential financial information with discretion and professionalism
 </li>
 <li>
 Strong written and verbal communication skills in English
 </li>
 </ul>
</div>

Entry Level Analyst - Reporting & Accounting

BroadGrain Commodities Inc.

<div>
 Location: Bahrain
 
 
 BroadGrain Commodities Inc. (&ldquo;BroadGrain&rdquo;) is a fast-growing global company trading and transporting grains, cereals, oilseeds, corn and by-products. We use our expertise and experience in logistics, sourcing and distribution to connect our customers to global markets while providing excellence in customer service. Today, BroadGrain enjoys over $700 million in annual revenue and handles over 1.8 million tonnes of grain each year in our international and domestic businesses. We are poised for continual growth across all of our business units and are continually looking to add talented individuals to support our expansion.
 
 
 Operator (Dry bulk)
 
 
 <ul>
 <li>
 Execution of chartering contracts, which include voyage/TC contracts.
 </li>
 <li>
 Ensuring that the voyages are performed in compliance with the relevant contracts with due consideration to the commercial strategy. To be responsible for maximizing profit for each voyage.
 </li>
 <li>
 Responsible for following up on post fixture activities and day-to-day execution
 </li>
 <li>
 Monitoring of vessel movements for executing of activities including bunker planning, appointment &amp; coordination with agents and obtaining necessary documentations.
 </li>
 <li>
 Responsible for the preparation, negotiation, and finalization of laytime calculations. To always think out of the box to maximize Dispatch and minimize the demurrage.
 </li>
 <li>
 Handling of voyage accounts for the ships including hire payments, freight payments, SOA and settlement of final voyage account with ship owner.
 </li>
 <li>
 Appointing agents, negotiating proforma D/A and reviewing/settling the final D/A documents.
 </li>
 <li>
 Coordinating with the Legal and Insurance team to minimize risk and exposure. Ensuring that disputes and claims are settled in a timely and efficient manner.
 </li>
 <li>
 Coordinating with account and commercial department on payments, BL collection, tallying of financial statement and following up of outstanding account with relevant parties.
 </li>
 <li>
 Liaise with various parties like ship master, ship brokers, bunker trader, port agents, marine surveyor and other service providers on day-to-day operation matters to ensure all voyages are running smoothly.
 </li>
 <li>
 Ensure compliance to relevant maritime laws, industry standards and insurance matters where appropriate.
 </li>
 <li>
 Working as operations PIC to update vessels ocean and port schedules, solution providing to minimize delays / optimize smooth voyage performance.
 </li>
 <li>
 Monitor vessel performance, analyze date and give regular feedback to Management.
 </li>
 <li>
 Review the stowage plans prepared by the master, study vessel&rsquo;s description and end up with conclusions to maximize cargo intake.
 </li>
 <li>
 Drawing and finalizing charter parties.
 </li>
 <li>
 To assist the chartering and operation manager as required.
 </li>
 <li>
 Any other duties that might be assigned by the management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelors' Degree from a recognized university.
 </li>
 <li>
 Min two years of experience in dry bulk shipping industry with exposure to CP Terms negotiation and Laytime (Dry Bulk), as well as Bills of Lading and other shipping documentation.
 </li>
 <li>
 Self-motivated and enthusiastic with strong analytical and calculation skills.
 </li>
 <li>
 Self-driven with strong willingness to learn, result oriented, with a positive outlook, and imagination to bring new ideas and solutions to the table.
 </li>
 <li>
 Fast learner and able to work under pressure.
 </li>
 <li>
 Has integrity when dealing with confidential matters.
 </li>
 <li>
 Ability to negotiate with our business partners.
 </li>
 <li>
 An ability to develop relationships with dry bulk counter parties, including owners, charterers, operators, charterers and brokers.
 </li>
 <li>
 Team player with strong work ethics and excellent communication &amp; organizational skills.
 
 
 </li>
 </ul>
 We offer a competitive compensation package. If you are interested in progressing with a dynamic company offering career advancement opportunity, we would love to hear from you! Please forward your resume and salary expectations.
 
 
 BroadGrain welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
</div>

Vessel Chartering Operations Associate

Sarmad

<div>Sarmad is seeking a Senior Fintech or SaaS Telesales Specialist to join our sales team. In this role, you will be responsible for generating leads and closing sales through effective telesales strategies targeted at fintech and SaaS customers. You will manage outbound calls, follow up on inbound inquiries, and develop strong relationships with potential clients to drive revenue growth. This position requires excellent communication skills, a keen understanding of fintech and SaaS markets, and the ability to work independently to achieve sales targets.
Responsibilities<ul>
<li>Conduct outbound telesales calls to prospective fintech and SaaS clients.</li>
<li>Follow up on inbound leads and inquiries promptly and effectively.</li>
<li>Qualify leads and identify customer needs to present suitable solutions.</li>
<li>Maintain detailed records of client interactions and sales activities in CRM systems.</li>
<li>Meet and exceed monthly and quarterly sales targets.</li>
<li>Collaborate with the sales and marketing teams to optimize telesales strategies.</li>
<li>Stay up-to-date with fintech and SaaS industry trends and competitor offerings.</li>
<li>Provide feedback and insights from customers to improve product offerings.</li> 
</ul> 
 
Requirements 
<ul>
<li>Proven experience in telesales, preferably in fintech or SaaS industries.</li>
<li>Strong verbal communication and negotiation skills.</li>
<li>Ability to handle rejection and maintain a positive attitude.</li>
<li>Familiarity with CRM software and sales tracking tools.</li>
<li>Self-motivated with strong target and result orientation.</li>
<li>Good organizational and time management skills.</li>
<li>Bachelor's degree in Business, Marketing, or related field preferred.</li>
<li>Ability to work independently and as part of a team.</li></ul></div>

Senior Fintech or SaaS Telesales Specialist

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Development Intermediate Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Utilize knowledge of applications development procedures and concepts, and basic knowledge of other technical areas to identify and define necessary system enhancements, including using script tools and analyzing/interpreting code
 </li>
 <li>
 Consult with users, clients, and other technology groups on issues, and recommend programming solutions, install, and support customer exposure systems
 </li>
 <li>
 Apply fundamental knowledge of programming languages for design specifications.
 </li>
 <li>
 Analyze applications to identify vulnerabilities and security issues, as well as conduct testing and debugging
 </li>
 <li>
 Serve as advisor or coach to new or lower level analysts
 </li>
 <li>
 Identify problems, analyze information, and make evaluative judgements to recommend and implement solutions
 </li>
 <li>
 Resolve issues by identifying and selecting solutions through the applications of acquired technical experience and guided by precedents
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Proven relevant experience in the Financial Service industry
 </li>
 <li>
 Intermediate level experience in Applications Development role
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication
 </li>
 <li>
 Demonstrated problem-solving and decision-making skills
 </li>
 <li>
 Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree/University degree or equivalent experience
 
 
 </li>
 </ul>
 This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
 
 
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Development
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Junior Full Stack Developer - React/Java Springboot

<div>
 Sarmad is seeking a Senior Fintech or SaaS Telesales Specialist to join our sales team. In this role, you will be responsible for generating leads and closing sales through effective telesales strategies targeted at fintech and SaaS customers. You will manage outbound calls, follow up on inbound inquiries, and develop strong relationships with potential clients to drive revenue growth. This position requires excellent communication skills, a keen understanding of fintech and SaaS markets, and the ability to work independently to achieve sales targets.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Conduct outbound telesales calls to prospective fintech and SaaS clients
 </li>
 <li>
 Follow up on inbound leads and inquiries promptly and effectively
 </li>
 <li>
 Qualify leads and identify customer needs to present suitable solutions
 </li>
 <li>
 Maintain detailed records of client interactions and sales activities in CRM systems
 </li>
 <li>
 Meet and exceed monthly and quarterly sales targets
 </li>
 <li>
 Collaborate with the sales and marketing teams to optimize telesales strategies
 </li>
 <li>
 Stay up-to-date with fintech and SaaS industry trends and competitor offerings
 </li>
 <li>
 Provide feedback and insights from customers to improve product offerings
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience in telesales, preferably in fintech or SaaS industries
 </li>
 <li>
 Strong verbal communication and negotiation skills
 </li>
 <li>
 Ability to handle rejection and maintain a positive attitude
 </li>
 <li>
 Familiarity with CRM software and sales tracking tools
 </li>
 <li>
 Self-motivated with strong target and result orientation
 </li>
 <li>
 Good organizational and time management skills
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field preferred
 </li>
 <li>
 Ability to work independently and as part of a team
 </li>
 </ul>
</div>

Explore 204+ Applications senior support payments specialist in Manama this May. Find roles across top companies and apply now to boost your career.

204 applications senior support payments specialist jobs In Manama

Applications Senior Support Payments Specialist

Head of IT Governance - Permanent – Bahrain – Job Ref: 26025

Entry Level Analyst - Reporting & Accounting

Vessel Chartering Operations Associate

Senior Fintech or SaaS Telesales Specialist

Junior Full Stack Developer - React/Java Springboot

Senior Fintech or SaaS Telesales Specialist