applications support - officer

associate technical support specialist Jobs in Irving

associate technical support specialist

applications support officer

Citi

<div><div><div>Job Req Id:</div>
<div>26949917</div>
</div><div><div>Location(s):</div>
<div>Irving, Texas, United States</div>
</div><div><div>Job Type:</div>
<div>On-Site/Resident</div>
</div><div><div>Posted:</div>
<div>Apr. 13, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.<br>
<br>
<b>Responsibilities:</b></p><ul><li>
The Apps Support Intmd Analyst provides technical and business support for users of Citi Applications.</li><li>
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.</li><li>
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.</li><li>
Act as a liaison between users/traders, interfacing internal technology groups and vendors</li><li>
Participates in disaster recovery testing</li><li>
Participate in application releases, from development, testing and deployment into production.</li><li>
Perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.</li><li>
Considers implications of the application of technology to the current environment.</li><li>
Analyzes applications to identify risks, vulnerabilities and security issues.</li><li>
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.</li><li>
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.</li><li>
Exchanges ideas and information</li><li>
Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.</li><li>
Performs other duties and functions as assigned in a concise and logical manner.</li><li>
Has the ability to operate with a limited level of direct supervision.
</li><li>Can exercise independence of judgement and autonomy.
</li><li>Acts as SME to senior stakeholders and /or other team members.</li><li>
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul><p></p><p><b>
Qualifications:</b></p><ul><li>
3-5 years' experience</li><li>
Good hands-on experience on the following</li><li>
Unix, Shell/ Python scripting</li><li>
Oracle, Oracle Golden Gate and Mongo DB</li><li><div>
Hands-on experience or strong exposure preferred with:</div><ul><li>Monitoring and observability tools: ITRS Geneos, AppDynamics, ELK, Grafana</li><li>Messaging technologies: Kafka, TIBCO EMS</li><li>Container platforms: OpenShift</li></ul></li></ul><div></div><p><b>
Education:</b></p><ul><li>
Bachelor&rsquo;s/University degree or equivalent experience</li></ul><p></p><p>
-</p><p><b>
Job Family Group:
</b></p>Technology<p>
-</p><p><b>
Job Family:</b></p>
Applications Support<p>
-</p><p><b>
Time Type:</b></p>
Full time<p>
-</p><p><b>
Primary Location:</b></p>
Irving Texas United States<p>
-</p><p><b>
Primary Location Full Time Salary Range:</b></p>
$76 230,00 - $106 370,00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><p><b>
Most Relevant Skills
</b></p>Please see the requirements listed above.<p>
-</p><p><b>
Other Relevant Skills
</b></p>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><p><b>
Anticipated Posting Close Date:</b></p>
abr 20, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Applications Support - Officer

Allied Universal

<div><p>Security Officer Shopping Center</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Unarmed Patrol Team</b> in <b>Irving, TX</b>, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Patrol Officer in a dynamic retail location, where you will monitor and patrol assigned areas, maintain a visible presence to help reduce security-related incidents, and deliver outstanding customer service. You will support a welcoming environment through clear communication, routine patrols, and teamwork, while reflecting Allied Universal's agile, reliable, innovative, and people-first values with integrity in every interaction.
</p><p><b>Position Type: Full Time</b>
</p><p><b>Pay Rate: $21.55 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeTue12:00 PM - 07:30 PMThur12:00 PM - 07:30 PMFri12:00 PM - 07:30 PMSat12:00 PM - 07:30 PMSun12:00 PM - 06:30 PM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities within a retail location.</li>
<li>Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and report details according to site protocols.</li>
<li>Conduct regular and random patrols throughout the sales floor, entrances, parking areas, and perimeter to help to deter unwanted activity and identify unusual conditions.</li>
<li>Monitor customer and employee traffic, observe for suspicious behavior, and communicate security-related concerns to site contacts and/or local responders when needed.</li>
<li>Support opening and closing activities, assist with access control practices, and document daily observations, incidents, and/or policy-related violations.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>A current guard card or license is preferred.</li>
<li>CPR and/or First Aid certification is preferred.</li>
<li>Customer service experience is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial and Health Benefits:</b> Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&amp;D, and disability insurance.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1580204</div>

Security Officer Shopping Center

Signal of Irving-Arlington

<div><b>Title:</b> Security Officer<br>
<b>Position Details:</b><br>
Location: 511 E John Carpenter Fwy Ste 500, Irving, TX 75062<br>
Pay Rate: $16.00 per hour<br>
<br>
<b>Position Summary:</b><br>
The Security Job position involves supporting assigned tasks as directed within the workplace to ensure daily operations are maintained efficiently. This role is suitable for candidates seeking an entry-level opportunity to gain hands-on experience in a professional environment.<br>
<br>
<b>Responsibilities:</b><br>
<ul><li>Perform assigned duties in a timely and accurate manner</li><li>Collaborate with team members to accomplish daily tasks</li><li>Follow company policies and safety procedures</li><li>Report any issues or discrepancies to supervisors ly</li></ul><br>
<b>
Qualifications:</b><br>
<ul><li>High school diploma or equivalent preferred</li><li>Ability to follow instructions and work reliably</li><li>Strong communication and interpersonal skills</li><li>Punctuality and good attendance record</li><li>Prior experience is a plus but not required</li></ul></div>

Security Officer- Irving

Infosys

<div><b>In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:</b><br>
<ul><li>Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
</li><li>Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
</li><li>Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
</li><li>Conduct code reviews, do changes to the codebase and maintain code repositories
</li><li>Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
</li><li>Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
</li><li>Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
</li><li>Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects</li></ul><br>
<b>
Your contribution to the team:</b><br>
<ul><li>A collaborative spirit and excellent communication skills.
</li><li>The ability to handle end to end SDLC phases from requirement gathering to implementation.
</li><li>A knack for translating complex requirements into actionable development tasks.
</li><li>A passion for design and hands-on coding experience
</li><li>A proactive approach to testing, troubleshooting, and refining our applications.
</li><li>The ability to work with cross-functional teams and do software integration.</li></ul></div>

GCP Data Engineer

<div><div><div>Job Req Id:</div>
<div>26958059</div>
</div><div><div>Location(s):</div>
<div>Irving, Texas, United States, Chicago, Illinois, United States</div>
</div><div><div>Job Type:</div>
<div>Hybrid</div>
</div><div><div>Posted:</div>
<div>Apr. 24, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>Citi&rsquo;s Commercial Lending Management (CLM) organization is a critical, in‑business credit function within Citi&rsquo;s U.S. Commercial Bank. CLM partners closely with Relationship Managers and Independent Risk to deliver disciplined credit underwriting, portfolio oversight, and client‑focused lending solutions for commercial clients across North America.</p><p></p><p>
We are seeking a <b>Senior Credit Risk Analyst (AVP)</b> to join the Business &amp; Professional Services team in <b>Irving, Texas or Chicago, IL</b>, one of Citi&rsquo;s primary U.S. hubs for commercial credit and risk. This role supports the end‑to‑end lending lifecycle, working closely with Credit Officers and relationship teams to analyze, structure, and monitor credit exposures within a diversified commercial portfolio.</p><p></p><p>
This position is well suited for experienced credit professionals looking to expand underwriting responsibility, gain greater portfolio exposure, and progress toward senior credit leadership roles within a global financial institution.</p><p></p><p><b>
Role Overview</b></p><p>
The Senior Credit Risk Analyst partners directly with a Credit Officer to support credit underwriting, transaction execution, and ongoing portfolio monitoring. The role combines detailed financial analysis with increasing judgment and ownership, while operating within Citi&rsquo;s global credit standards and U.S. regulatory framework.</p><p></p><p><b>
Key Responsibilities</b></p><p></p><p><b>
Credit Underwriting &amp; Analysis</b></p><ul><li>
Support the end‑to‑end lending process for new and existing commercial relationships</li><li>
Prepare and maintain high‑quality credit analysis and underwriting materials to support approval decisions</li><li>
Perform financial statement analysis, cash‑flow assessment, industry analysis, and transaction diligence</li><li>
Support annual and quarterly credit reviews for the assigned portfolio</li></ul><p></p><p><b>
Portfolio Monitoring &amp; Risk Management</b></p><ul><li>
Monitor portfolio performance, covenant compliance, and exposure levels</li><li>
Identify emerging risks and escalate issues with recommended actions</li><li>
Support accurate risk ratings, regulatory classifications, and early‑warning processes</li></ul><p></p><p><b>
Execution &amp; Stakeholder Partnership</b></p><ul><li>
Facilitate amendments, renewals, and other credit requests in coordination with Credit Officers and Relationship Managers</li><li>
Support the loan documentation process, partnering with internal teams and external legal counsel</li><li>
Participate in internal and client discussions related to credit matters</li></ul><p></p><p><b>
Development &amp; Continuous Improvement</b></p><ul><li>
Build expertise in Business &amp; Professional Services industry drivers and credit risk considerations</li><li>
Mentor junior analysts and support team skill development efforts</li><li>
Contribute to process improvements that enhance efficiency and credit discipline</li></ul><p></p><p><b>
Qualifications &amp; Experience</b></p><ul><li><b>
3+ years of experience</b> in commercial credit underwriting, credit analysis, portfolio management, or risk</li><li>
Bachelor&rsquo;s degree in Finance, Accounting, Economics, or a related field</li><li>
Solid understanding of financial statements and core credit fundamentals</li><li>
Strong written, verbal, and organizational skills</li><li>
Ability to manage multiple priorities in a fast‑paced, deadline‑driven environment</li><li>
Experience within a large or regional financial institution</li><li>
Exposure to Business &amp; Professional Services or similar commercial industries</li><li>
Advanced degree or professional certification a plus, but not required</li></ul><p>
-</p><h2 class="jobSectionHeader"><b>
Job Family Group:
</b></h2>Risk Management<p>
-</p><h2 class="jobSectionHeader"><b>
Job Family:</b></h2>
Credit Risk<p>
-</p><h2 class="jobSectionHeader"><b>
Time Type:</b></h2>
Full time<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location:</b></h2>
Irving Texas United States<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location Full Time Salary Range:</b></h2>
$96,400.00 - $144,600.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
-</p><h2 class="jobSectionHeader"><b>
Most Relevant Skills
</b></h2>Analytical Thinking, Constructive Debate, Escalation Management, Financial Analysis, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.<p>
-</p><h2 class="jobSectionHeader"><b>
Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.<p>
-</p><h2 class="jobSectionHeader"><b>
Anticipated Posting Close Date:</b></h2>
May 01, 2026<p>
-</p><p><i>
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
<br>
<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Senior Credit Risk Analyst - Business & Professional Services (Assistant Vice President)

CHRISTUS Health

<div><b>Description</b><p><b><br>
Summary:</b></p>
<p>The Clinical Informatics Systems Analyst II is primarily responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes. This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s). This position requires the ability to work with minimal supervision. This position is exempt.</p>
<p><b>Responsibilities:</b></p>
<div><ul><li>Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.</li><li>
Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.</li><li>
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.</li><li>
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.</li><li>
Develop, test, implement, support, and maintain assigned clinical applications, solutions and business processes to meet operational and technical requirements.</li><li>
Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.</li><li>
Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users.</li><li>
Assist in reporting any identified clinical information systems compliance issues/concerns and escalate utilizing proper chain of command.</li><li>
Provide on-going end user clinical information systems support with all upgrades, new releases and enhanced functionality.</li><li>
Assist with communication to clinical end user system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record.</li><li>
Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.</li><li>
Prioritize, coordinate, and implement updates and requested changes to clinical information systems.</li><li>
Provides effective customer service by being courteous, polite and friendly at all times.</li><li>
May be required to work additional hours as needed during critical problems.</li><li>
Responsible for other duties and special projects as assigned.</li><li>
Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with clinical information systems.</li><li>
Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.</li><li>
Proactively takes action without additional direction taking tasks/projects to completion. Identifies and seizes new opportunities. Displays can-do attitude in good and bad times. Steps up to handle tough issues.</li><li>
Through knowledge and understanding of operations, can proactively identify opportunities to enhance customer usability, efficiency and/or experience. Represents user needs and expectations in larger, more complex system updates and enhancements.
</li><li>Maintains relationship with end user leadership post-engagement. Proactively addresses end user conflicts. Provides clear and organized status reporting on key project areas to be used as external communications to stakeholders.</li><li>
Provides insight and recommendations on application/system analysis in assigned area(s). Demonstrates a solid/working level of subject matter expertise in providing support to projects, customers, and other teams while proactively working to improve and obtain new expertise in applications, including areas beyond assigned module. Utilizes application training, application web site and application resource materials regularly and effectively and is able guide newer team members in utilizing these resources.</li><li>
Associate periodically reviews and auto-corrects his/her skills, habits, work ethic, and behaviors and manages his/her work in an effective and agreeable way among peers.</li><li>
Strong technical proficiency in application-specific design and configuration. Ability to clearly articulate and communicate core design, configuration concepts to end users. Able to independently analyze, design, and configure the application. Able to teach design, configuration concepts to new team members.</li><li>
Proactively and independently troubleshoot and resolve moderate incidents and requests without direction. Demonstrates a working level understanding of information technology, including systems, applications, operations, and support. Adheres to standards/protocols.</li><li>
Maintains high standards for quality of work for self and others. Provides oversight and feedback on team member design, configuration and deliverables. Manages medium complexity projects/requests. Collaborates with team members as needed. Proactively evaluates all new release and functionality of applications.
</li><li>Performs working level process and requirement analysis, including process mapping though current flow charts, documents, future needs/plans, requirement elicitation, stakeholder analysis, and specification gathering to deliver cross team solutions. Responsible for completing working level gap analysis, and providing recommendations.</li><li>
Must have strong knowledge of clinical information systems, clinical informatics, data management and administration.</li><li>
Must have advance knowledge of Microsoft Office products.</li><li>
Must have excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team.</li></ul></div>
<p><b>Requirements:</b></p>
<div><b>Education/Skills</b></div>
<div><ul><li>Bachelor&rsquo;s degree or 4 years of clinical/technical application experience in lieu of degree, strongly preferred</li></ul><div><b>
Experience</b></div><ul><li>
Preferred 3-5 years previous clinical information systems experience or equivalent</li></ul><div><b>
Licenses, Registrations, or Certifications</b></div><ul><li>
Valid Driver&rsquo;s License</li><li>
Epic certification/accreditation/self-proficiency preferred (may be required to certify in relevant application within first 6 months of hire) Note: Once achieved, must be maintained.</li></ul>
</div><p>Work Schedule:</p><br>
<p>8AM - 5PM Monday-Friday</p>
<p><b>Work Type:
</b></p><p>Full Time</p></div><p></p>

Epic Analyst - ASAP

<div><div><div>Job Req Id:</div>
<div>26958237</div>
</div><div><div>Location(s):</div>
<div>Irving, Texas, United States</div>
</div><div><div>Job Type:</div>
<div>Hybrid</div>
</div><div><div>Posted:</div>
<div>Apr. 28, 2026</div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Discover your future at Citi</b></h2>
<p>Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you&rsquo;ll have the opportunity to grow your career, give back to your community and make a real impact.</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>The Quality Assurance Credit Officer delivers results by exercising discretion and judgment that is based on an in-depth subject matter and industry expertise. Requires an understanding of how areas collectively mesh with the sub-function, the entire function and associated business functions. Evaluates complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Strong communication and diplomacy skills are required in order to support, guide and influence others, in particular colleagues within the function and in other areas. May assist management with planning, policy and procedure formulation, and feedback regarding work product quality. Regularly assumes informal leadership role within teams. Requires strong knowledge of process and the ability to identify gaps and take the lead on process improvement</p><p></p><p><b>
Responsibilities</b>:</p><ul><li>
Uses judgment to conduct reviews of credit transactions ranging in complexity with direct business impact. This includes new residential real estate mortgage/HELOC financings ranging primarily in size from $500M to $5MM, with some larger dollar transactions up to $50MM, for professional services and high net worth customers of Citi Private Bank covering properties in the U.S. Provides support and guidance to line level staff in the assigned sub-function(s) by providing guidance and final decisions related to challenging or complex audit level scenarios. Interface with Risk Management, Originations and/or Credit Policy staff, including senior management levels when applicable or directed, to resolve issues.<br>
</li><li>
Review portions of work completed by sub-process line level staff to confirm work product is accurate and consistent. Work with staff to make necessary corrections and adjustments. Provide timely and accurate feedback and recommendations to appropriate levels of management within the function regarding observations.<br>
</li><li>
Consistently evaluate sub-function processes and controls for improvement opportunities, potential gaps and appropriate remediation. Escalate process related concerns to the appropriate levels of management within the function.<br>
</li><li>
Performs other duties and functions as assigned.</li></ul><p></p><p><b>
Qualifications</b>:</p><ul><li>
Candidate should have 10+ years of experience in underwriting consumer mortgages; familiarity with Fannie Mae, Freddie Mac, FHA, VA guidelines required. Other experience with portfolio or home equity lending is a plus.<br>
</li><li>
Thorough knowledge of property and credit requirements, including secondary marketing concepts. Excellent oral/written communication skills. Strong analytical, process driven and problem-solving skills; ability to interact with all levels of the organization; confident in ability and able to credibly defend rationale for decisions if challenged or otherwise necessary.<br>
</li><li>
Excellent leadership skills Education: Bachelors/University degree strongly preferred (Business, Finance, Accounting or Economics) or equivalent professional experience</li></ul><p></p><p><b>
Education</b>:</p><ul><li>
Bachelors/University degree strongly preferred (Business, Finance, Accounting or Economics) or equivalent professional experience</li></ul><p></p><p>
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.</p><p>
-</p><h2 class="jobSectionHeader"><b>
Job Family Group:
</b></h2>Risk Management<p>
-</p><h2 class="jobSectionHeader"><b>
Job Family:</b></h2>
Credit Risk<p>
-</p><h2 class="jobSectionHeader"><b>
Time Type:</b></h2>
Full time<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location:</b></h2>
Irving Texas United States<p>
-</p><h2 class="jobSectionHeader"><b>
Primary Location Full Time Salary Range:</b></h2>
$96,400.00 - $144,600.00<p><br>
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.</p><p>
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Most Relevant Skills
</b></h2>Analytical Thinking, Credible Challenge, Financial Analysis, Governance, Policy and Procedure, Policy and Regulation, Product Knowledge, Risk Controls and Monitors, Risk Identification and Assessment.<p>
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Other Relevant Skills
</b></h2>For complementary skills, please see above and/or contact the recruiter.<p>
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Anticipated Posting Close Date:</b></h2>
May 05, 2026<p>
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</i></p><p></p><p><i>
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </i><i>Accessibility at Citi</i><i>.</i><br>
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<i>View Citi&rsquo;s </i><i>EEO Policy Statement</i><i> and the </i><i>Know Your Rights</i><i> poster.</i></p></div>

Assistant Vice President, Quality Assurance Credit Officer

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