area sales manager - mumbai Jobs in Mumbai

area sales manager - mumbai

assistant manager - crm

assistant manager, india (mumbai) (2 year contract) Jobs in Mumbai

assistant manager, india (mumbai) (2 year contract)

cipla | sr. manager demand planning - mumbai Jobs in Mumbai

cipla | sr. manager demand planning - mumbai

enterprise marketing manager, india Jobs in Mumbai

enterprise marketing manager, india

area sales manager mumbai

Bacardi

<div>
 [Please note this is a Direct Search led by Bacardi, Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.]
 
 
 YOUR OPPORTUNITY
 
 
 Off-trade sales at Bacardi helps in generating the primary and secondary sales and build relationships with distributors and retailers. They play a critical role in the availability and launching our portfolio brands in the retail outlets.
 
 
 They can do this by crafting a lot of activations, brand advocacy sessions for the distributors and retailers.
 
 
 
 About You
 
 
 
 We are looking for primos who want be part of our Family and want to develop their career in a dynamic team. You need to be results oriented looking to develop the business as a founder in your RTM with focus on growing our Premium portfolio and Innovations and protecting the Core business.
 
 
 
 RESPONSIBILITIES
 
 - WITH OUR CONSUMER AT THE HEART YOUR KEY FOCUS WILL BE
 
 
 <ul>
 <li>
 Deliver results and excellence in execution
 </li>
 <li>
 Deliver on key financial targets (NSV, Gross Margin, Overheads, Profitability, ROI, Value Share)
 </li>
 <li>
 Deliver on Pictures of Success targets, complete survey and work in partnership with customers / distributor to deliver excellence in execution
 </li>
 <li>
 Achieving Volume Budget of the region
 </li>
 <li>
 Achieve the Implementation of Marketing Activities like Promotions &amp; Visibility
 </li>
 <li>
 Activations and execution to be done in line with the marketing team
 </li>
 <li>
 Ensure the availability of Bacardi Brands in line with the AVPQPAP drivers
 </li>
 <li>
 Stay update-to-date with current and competitors&rsquo; trends to identify improvements or recommend new solutions
 </li>
 <li>
 Collect and analyze information and prepare data and sales reports
 </li>
 <li>
 Manage territory / channel / account performance on a monthly/quarterly basis, working with customers / distributors to ensure delivery of forecast and budget (volume / value / execution) in line with Bacardi Scorecard
 </li>
 <li>
 Act as the leading customer contact, building effective long-term relationships with customers / distributors/ retailers
 </li>
 <li>
 Communicate effectively with customers to seek inputs for product and service improvement and resolve day-to-day operational questions/issues
 
 
 </li>
 </ul>
 
 SKILLS
 
 
 -
 
 THE SKILLS AND EXPERIENCE NEEDED TO CREATE YOUR LEGACY
 
 
 <ul>
 <li>
 Skilled communicator with good presentation skills
 </li>
 <li>
 Strong commercial acumen and knowledge of the region
 </li>
 <li>
 Effective use of networking and interpersonal skills
 </li>
 <li>
 Strong negotiation skills and first-hand field sales experience
 
 
 </li>
 </ul>
 The following experiences are preferred:
 
 
 <ul>
 <li>
 Experience in the Spirits and/or Beverage Industry is a distinct advantage
 </li>
 <li>
 Proficiency in English &amp; local language skills
 
 
 </li>
 </ul>
 
 PERSONAL QUALITIES
 
 &ndash; SHARE OUR FOUNDER&rsquo;S PASSION AND ENTREPRENEURIAL FLAIR
 
 
 <ul>
 <li>
 You are Pro-active, Goal-oriented, and Passionate about delivering results and constantly seek to improve
 </li>
 <li>
 You love the consumer. You create strong positive first impressions and easily build those into great relationships with customers
 </li>
 <li>
 You demonstrate resilience by overcoming challenges and staying calm under pressure
 </li>
 <li>
 You demonstrate entrepreneurial thinking, looking for new ways to achieve better results
 
 
 </li>
 </ul>
 LEADERSHIP AGILITY
 
 
 At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level.
 
 
 <ul>
 <li>
 Belonging: You have a strong capacity to create a culture of &lsquo;Belonging&rsquo;, where people feel appreciated for who they are, what they do, and who they can become
 </li>
 <li>
 Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others
 </li>
 <li>
 People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance
 </li>
 <li>
 Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others.
 </li>
 <li>
 Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you&rsquo;re presented with
 </li>
 <li>
 Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience
 
 
 </li>
 </ul>
 
 Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person&rsquo;s identity.
 
 
 
 U.S. applicants have rights under Federal Employment Laws.
 
 
 
 Perks of Working for us
 
 
 
 At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance.
 
 
 
 Compensation, Paid Time Off &amp; Retirement:
 
 
 
 <ul>
 <li>
 Competitive Pay Package
 </li>
 <li>
 Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community)
 </li>
 <li>
 Retirement/Pension Plan
 
 
 </li>
 </ul>
 Health &amp; Wellbeing
 
 
 <ul>
 <li>
 Medical, Critical Illness, and Life Insurance
 </li>
 <li>
 Calm Meditation App subscription (free)
 </li>
 <li>
 Employee Assistance Programs
 </li>
 <li>
 Best-in-class, family-friendly, and inclusive leave policies
 
 
 </li>
 </ul>
 
 Additional Benefits
 
 
 
 The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change.
 
 
 Some benefits may be subject to an employee contribution.
 
 
 Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
</div>

Area Sales Manager - Mumbai

Singapore Tourism Board

<div>
 
 
 What the role is:
 
 
 
 Based in either STB New Delhi or STB Mumbai, the Assistant Manager will be responsible for overseeing the Finance, Administration, and some Human Resource functions of the STB India office. The officer will also support ad-hoc projects in collaboration with team members to strengthen Singapore&rsquo;s positioning as a compelling destination for Indian leisure and MICE travellers.
 
 
 
 
 
 
 What you will be working on:
 
 
 
 The Assistant Manager will be responsible for managing the Finance, Administration, and Human Resource functions for the STB India team. He/She will be based in either STB New Delhi office or STB Mumbai office, and will be required to travel to the other STB office outside of the city where he/she is based i.e. New Delhi or Mumbai. The officer will also support incentive-related processes and other ad-hoc projects as assigned. Details of the key responsibilities are as follows:
 
 
 
 
 
 
 (1) Finance
 
 
 
 The officer will oversee the day-to-day financial operations of both STB New Delhi and STB Mumbai offices, including processing invoices and payments through STB&rsquo;s internal Workday platform. He/she will also be responsible for financial reporting and functions such as administering tax deductions in compliance with local regulatory requirements, monitoring budgets, and managing month-end and year-end closing processes. The officer will work closely with the STB Headquarters Finance team to ensure adherence to corporate policies and reporting timelines.
 
 
 
 
 
 
 (2) Administration
 
 
 
 The officer will lead and/or support procurement and tender processes, ensuring proper documentation and audit trails for all financial and administrative transactions, in consultation with the STB Headquarters Finance and Procurement teams where required. He/she will serve as one of the points of contact for the generic email accounts of STB New Delhi and STB Mumbai, and will maintain an inventory of marketing collaterals such as souvenirs and guidebooks. The role also includes planning and producing collaterals for marketing, trade, and media engagements, as well as promotional events, in collaboration with team members. The officer will oversee office leasing arrangements, including rental equipment and other administrative contracts (e.g. office vehicles and manpower support) that require periodic review and renewal.
 
 
 
 
 
 
 (3) Human Resource
 
 
 
 The officer will liaise with the appointed payroll agency to ensure timely and accurate payroll administration. He/she will manage staff welfare activities and coordinate individual training programmes as the office&rsquo;s Training Coordinator. The officer will also maintain the STB India intranet page (Batik) as the office Knowledge Manager, and provide administrative support to the Regional Director, India, Middle East, South Asia, and Africa (IMESA).
 
 
 
 
 
 
 (4) Incentives Processing and Ad-hoc Projects
 
 
 
 The officer will support the administration of incentive programmes implemented by STB India to promote Singapore as a compelling MICE destination. He/she will also assist with ad-hoc projects and assignments as required by the Area Directors of STB New Delhi and STB Mumbai.
 
 
 
 
 
 
 What we are looking for:
 
 
 <ul>
 <li>
 At least 5 years&rsquo; working experience in finance and administration.
 </li>
 <li>
 Possesses working knowledge and practical experience in finance, taxation, regulatory reporting and procurement operations in India.
 </li>
 <li>
 Ability to identify operational risks and work collaboratively with the team to develop and implement mitigation measures.
 </li>
 <li>
 Demonstrated capability to prioritise and complete tasks effectively in alignment with project timelines and budget requirements.
 </li>
 <li>
 Strong organisational and multitasking skills, with the ability to manage multiple workstreams across finance, administration, and HR functions
 </li>
 <li>
 Meticulous attention to detail and adherence to corporate governance, compliance, and documentation standards, with maintenance of accurate records and audit trails
 </li>
 <li>
 Effective communication and interpersonal skills to work collaboratively with internal teams, external vendors, and stakeholders.
 </li>
 <li>
 Proactive and resourceful, with the ability to take initiative and resolve operational issues independently.
 </li>
 <li>
 Strong team player with a collaborative and positive working attitude.
 </li>
 <li>
 Familiarity with Singapore&rsquo;s culture, systems, or work environment would be advantageous
 </li>
 <li>
 Strong business data analytics skills, with the ability to interpret and present insights to support decision-making
 </li>
 <li>
 NTO, tourism or hospitality background would be an added advantage
 </li>
 </ul>
 
 
 
 
 
 Additional Information
 
 
 <ul>
 <li>
 Role Type: Individual contributor role, based in STB New Delhi or STB Mumbai.
 </li>
 <li>
 Employment Contract: The appointment will be on a two-year contract. Subject to good performance and meeting expectations throughout the contract term, the officer may be considered for conversion to a permanent position thereafter.
 </li>
 <li>
 Reporting Structure: The officer will report to the Area Director of STB New Delhi or STB Mumbai for all administrative and office-related matters depending on where is physically based.
 </li>
 <li>
 Travel: Domestic (pan-IN) and international travel (principally to Singapore) will be required.
 </li>
 </ul>
 
 
 
 
 
 Application Status:
 
 
 
 Shortlisted candidates will be contacted within 2 weeks from closing date of this job posting. We regret to inform only shortlisted candidates will be notified.
 
</div>

Assistant Manager, India (Mumbai) (2 year contract)

<div>
 
 Opening for Key Account Manager with Reliance Jio.
 
 
 Work location: Mumbai, Delhi, Bangalore, Hyderabad, Chennai, Pune
 
 
 Working days: 6 days (Mon-Sat)
 
 
 Candidate must have B2B Account management experience and must have done Telecom/IT/SAAS/Software/Hardware Sales.
 
 
 
 
 
 Below is the Job Description for Key Account Manager:
 
 
 
 
 
 Acquire customers and achieve the targets given for the allocated accounts.
 
 
 Responsible to acquire Enterprise customers by building a thorough understanding of key customer needs and requirements.
 
 
 Play an integral part in generating new sales that will turn into long lasting relationships
 
 
 Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
 
 
 Collaborate with the Solutioning team to provide the products and services and ensure delivery to customers in a timely manner.
 
 
 Collaborate with all the internal stakeholders to drive the sales cycle.
 
 
 Resolve any issues faced by customers and manage complaints to maintain trust
 
 
 Follow internal processes to ensure the end to end sales cycle and account metrics are met.
 
 
 
 
 
 If interested, please share your resume at mayuri.agrawal@ril.com
 
</div>

Account Manager

Larsen & Toubro

<div>
 
 Job Description Direct Sales Position
 
 
 
 
 Job location: Mumbai
 
 
 
 
 Key purpose of the job:
 
 The position is responsible for achieving the order booking and sales revenue targets, unit sales and collections within budgeted timelines, ensuring customer satisfaction for the assigned project/s.
 
 
 
 Key Accountabilities
 
 
 
 <ul>
 <li>
 Order booking for the project
 </li>
 <li>
 Sales revenue
 </li>
 <li>
 Adherence to budgeted time for selling
 </li>
 <li>
 Sales collections
 </li>
 <li>
 Responsiveness to customer queries and issues
 
 
 </li>
 </ul>
 
 Strategic
 
 
 
 <ul>
 <li>
 To participate in conceptualization &amp; launch of sales initiatives to maximize order booking for the project
 </li>
 <li>
 To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities
 
 
 </li>
 </ul>
 
 Operational
 
 
 
 
 Sales
 
 
 
 <ul>
 <li>
 To ensure generation of leads through calls, references etc
 </li>
 <li>
 To proactively contact potential customers to promote the project
 </li>
 <li>
 To promptly respond on sales enquires so as to maximize sales conversions
 </li>
 <li>
 To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries
 </li>
 <li>
 To develop relations with existing &amp; new key customers (E.g. Corporates, HNI Clients)
 </li>
 <li>
 To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region
 </li>
 <li>
 To be involved in negotiating deals with customers
 
 
 </li>
 </ul>
 
 Sales Support
 
 
 
 <ul>
 <li>
 To ensure after sales support to the customers at the project
 </li>
 <li>
 To maintain accurate and timely data related to the project sales and existing / potential customers
 </li>
 <li>
 To follow up on outstanding collections data
 
 
 </li>
 </ul>
 
 Other
 
 
 
 <ul>
 <li>
 To ensure effective implementation of Marketing initiatives to drive sales for the project
 </li>
 <li>
 To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
 </li>
 <li>
 To continuously track changing trends, customer requirements &amp; feedback and conveying the same to the Project Sales Head
 </li>
 <li>
 To track competitor movements in the location and strategies for their properties and communicate the market intelligence
 </li>
 <li>
 To visit the project site on a regular basis
 
 
 </li>
 </ul>
 
 Developmental
 
 
 
 <ul>
 <li>
 Keep abreast of developments in the area
 </li>
 <li>
 Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning.
 </li>
 <li>
 To share best practices within the project/ region
 
 
 </li>
 </ul>
 
 Internal &amp; External Interactions
 
 
 
 Internal: CEO, All Functional Heads, Project Heads
 
 
 External: Customers, suppliers, contractors, External consultants
</div>

Executive - Sales

Pidilite Industries Limited

<div>
 
 
 Position -Manager-Trade Scheme Management
 
 
 
 
 Location-Mumbai
 
 
 
 Qualification- B.Com, MBA-Finance, CA
 
 
 
 
 
 Scheme Portal Management
 
 <ul>
 <li>
 Maintain and enhance NSP portal; design and implement a future-ready, agile Trade Scheme solution across all PIL verticals.
 </li>
 <li>
 Translate business needs into simple, compliant, and scalable processes.
 </li>
 <li>
 Monitor end-mile delivery of scheme benefits/gifts to ensure timely dealer receipt.
 </li>
 <li>
 Lead audits of existing and new schemes with DMS teams to prevent misuse and ensure expected outcomes.
 </li>
 <li>
 Drive central rollout of new schemes to promote cross-vertical purchases.
 </li>
 </ul>
 
 Compliance Tracking
 
 <ul>
 <li>
 Ensure adherence to PIL guidelines for Quarterly and In-Bill payouts.
 </li>
 <li>
 Track sales returns and manage related reimbursement reversals with Divisions and Commercial teams.
 </li>
 <li>
 Monitor pending scheme/gift acknowledgements and coordinate closures with divisions.
 </li>
 </ul>
 
 Dealer App Market Place Management
 
</div>

Trade Finance Specialist

Ajanta Pharma Ltd

<div>
 
 
 Job Title:
 
 Product Manager- (Cardio Diabetic) - Franco Africa.
 
 
 
 Job Location:
 
 Mumbai (Andheri)
 
 
 
 Job Type:
 
 Full time
 
 
 
 
 
 
 Position Overview:
 
 The Product Manager &ndash;will be responsible for managing the product portfolio, implementing marketing strategies, and ensuring market share growth for products in Cardio Diabetic Segment. This individual will drive product innovation, oversee new product launches, and ensure the effective positioning of the brand in the market to meet business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ol>
 <li>
 
 Portfolio Management:
 
 </li>
 </ol>
 <ul>
 <li>
 Manage the entire product portfolio for the, ensuring alignment with business goals and market demand
 </li>
 <li>
 Regularly assess market needs and performance of existing products, adjusting strategies to maximize profitability and market share.
 </li>
 </ul>
 <ol>
 <li>
 
 New Product Launches:
 
 </li>
 </ol>
 <ul>
 <li>
 Lead the development and launch of new products in the segment, collaborating with cross-functional teams (R&amp;D, sales, medical affairs) to ensure a successful product introduction.
 </li>
 <li>
 Design and implement effective marketing campaigns, including product messaging, positioning, and promotional activities, to drive adoption and awareness.
 </li>
 </ul>
 <ol>
 <li>
 
 Brand Strategy and Market Positioning:
 
 </li>
 </ol>
 <ul>
 <li>
 Develop and execute robust brand strategies for the segment to ensure products stand out in a competitive market.
 </li>
 <li>
 Ensure all product communications align with brand positioning and resonate with target audiences (healthcare professionals, patients, and key opinion leaders).
 </li>
 </ul>
 <ol>
 <li>
 
 Market Share and Sales Growth:
 
 </li>
 </ol>
 <ul>
 <li>
 Formulate both short-term and long-term product plans that are aligned with company objectives and country-specific requirements to maximize market share and brand productivity.
 </li>
 <li>
 Monitor sales and market data to ensure timely execution of plans that drive growth and strengthen the brand&rsquo;s position in the market.
 </li>
 </ul>
 <ol>
 <li>
 
 Creative Communication and In-Clinic Campaigns:
 
 </li>
 </ol>
 <ul>
 <li>
 Develop creative communication strategies and materials for product promotion, with a focus on differentiating the product in the minds of healthcare professionals and patients.
 </li>
 <li>
 Lead the development of in-clinic campaigns to engage doctors and healthcare providers, ensuring effective product education and visibility.
 </li>
 </ul>
 <ol>
 <li>
 
 Competitor Analysis and Market Intelligence:
 
 </li>
 </ol>
 <ul>
 <li>
 Monitor competitors&rsquo; products, promotional activities, and sales trends using IMS data and other relevant market intelligence tools.
 </li>
 <li>
 Analyze competitor strategies and identify opportunities for differentiation, ensuring your product remains competitive in the market.
 </li>
 </ul>
 <ol>
 <li>
 
 Marketing Plan and Execution:
 
 </li>
 </ol>
 <ul>
 <li>
 Develop the annual marketing plan in collaboration with internal stakeholders (sales, finance, medical affairs) and execute it to drive business growth.
 </li>
 <li>
 Ensure efficient resource allocation to execute campaigns on time, within budget, and in line with strategic goals.
 </li>
 </ul>
 <ol>
 <li>
 
 Cross-Functional Collaboration:
 
 </li>
 </ol>
 <ul>
 <li>
 Work closely with sales teams, regulatory, medical, and other relevant functions to ensure product success in the market.
 </li>
 <li>
 Provide training and support to sales teams and healthcare providers, ensuring product knowledge and market insights are shared effectively.
 </li>
 </ul>
 <ol>
 <li>
 
 Budget and Resource Management:
 
 </li>
 </ol>
 <ul>
 <li>
 Manage the product budget efficiently, ensuring that marketing spend is aligned with the company&rsquo;s financial goals and provides maximum ROI.
 </li>
 <li>
 Track marketing expenses and evaluate the effectiveness of campaigns to ensure financial objectives are met.
 </li>
 </ul>
 
 
 
 
 
 Key Skills and Qualifications:
 
 
 
 
 
 <ul>
 <li>
 
 Experience:
 
 </li>
 <li>
 At least 5 years of experience in product management, brand management, or marketing roles in the healthcare, pharmaceutical, or related industries.
 </li>
 <li>
 Experience in managing the portfolio is highly preferred, with a solid understanding of both the therapeutic area and regional market dynamics.
 </li>
 <li>
 
 Education:
 
 </li>
 <li>
 A Bachelor&rsquo;s degree in Pharmaceutical or related filed and Master&rsquo;s degree in Marketing, Business Administration, Pharmaceutical Sciences.
 </li>
 <li>
 
 Skills:
 
 </li>
 <li>
 Strong understanding of the
 </li>
 <li>
 Customer behavior, and healthcare regulations.
 </li>
 <li>
 Proven ability to launch and manage products successfully, utilizing the marketing mix effectively.
 </li>
 <li>
 Analytical skills to monitor market trends, competitor activities, and customer preferences to optimize product strategy.
 </li>
 <li>
 Excellent communication skills to manage internal stakeholders, develop promotional materials, and engage with healthcare professionals.
 </li>
 <li>
 
 Leadership:
 
 </li>
 <li>
 Ability to work collaboratively across functions, leading cross-functional teams to drive product initiatives and achieve business objectives.
 </li>
 <li>
 A strategic thinker with a track record of developing and executing marketing plans that deliver measurable results.
 </li>
 <li>
 
 Language Skills:
 
 </li>
 <li>
 Proficiency in English is required; knowledge of Arabic or other regional languages is a plus.
 </li>
 </ul>
 
 
 
 
 
 Desirable Characteristics:
 
 
 <ul>
 <li>
 High level of creativity and innovation, particularly in developing compelling product messaging and educational content.
 </li>
 <li>
 Deep understanding of the regulatory environment for pharmaceuticals in the
 </li>
 <li>
 region.
 </li>
 <li>
 Strong presentation and negotiation skills to engage with internal teams, healthcare professionals, and other external stakeholders.
 </li>
 <li>
 Ability to navigate complex markets and adapt strategies to local needs while maintaining global brand integrity.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs):
 
 
 <ul>
 <li>
 Market share growth in the segment.
 </li>
 <li>
 Successful product launches and execution of go-to-market strategies.
 </li>
 <li>
 Revenue growth and profitability of the product portfolio.
 </li>
 <li>
 Strong brand awareness and product differentiation in the marketplace.
 </li>
 <li>
 Positive feedback from sales teams and healthcare professionals on product communication and in-clinic campaigns.
 </li>
 </ul>
 
 
</div>

Product Manager

<div>
 
 Jio is seeking applications from suitable candidates for the position of &ldquo;
 
 Key Account Manager.
 
 &rdquo; The position will be based in
 
 BKC, Mumbai
 
 .
 
 
 
 
 
 
 Education Required:
 
 
 
 Any Graduation (MBA preferred)
 
 
 
 
 
 
 Experience Required:
 
 
 
 5-12 years (must have at least 5 years of experience in B2B sales managing for strategic and growth account/Large clients).
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 
 Account Planning:
 
 Drive Revenue and
 
 
 develop/implement strategic account plans for key customers, identify upsell and cross-sell opportunities within existing accounts and monitor account performance and identify areas for improvement.
 </li>
 <li>
 
 Customer Relationship Management:
 
 Build and maintain strong relationships with key clients. Act as the main point of contact for client escalations and issue resolution. Conduct regular meetings with clients to understand their needs and address any concerns.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Work closely with other departments such as Service Delivery, Care &amp; Assurance, Finance and Marketing to ensure seamless service experience to Customers.
 </li>
 <li>
 
 Customer Satisfaction:
 
 Monitor customer satisfaction metrics and take proactive steps to address any issues. Conduct regular customer surveys and feedback sessions to gather insights and improve service delivery
 </li>
 </ul>
 
 
 
 
 
 Key Deliverables
 
 
 <ul>
 <li>
 Incremental Revenue through new Customer acquisitions and new Products penetration in existing accounts.
 </li>
 <li>
 Revenue retention in existing accounts (Churn Management)
 </li>
 <li>
 Ensuring Superior customer experience by driving Project Delivery as per agreed timelines, first time right deliveries, Network / Product Services uptime as per agreed SLAs.
 </li>
 <li>
 Collections against billing (zero disputes)
 </li>
 <li>
 Statutory and Regulatory Compliances
 </li>
 </ul>
 
 
 
 
 
 Skill Set
 
 
 <ul>
 <li>
 Knowledge of industry and products.
 </li>
 <li>
 Strong work experience in B2B sales.
 </li>
 <li>
 Key Account Management Experience.
 </li>
 <li>
 Customer Focus and strong Problem-solving skills.
 </li>
 <li>
 Collaboration and Relationship building.
 </li>
 </ul>
 
 
</div>

Key Account Manager

Explore 182+ Area sales manager mumbai in Mumbai this January. Find roles across top companies and apply now to boost your career.