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assistant butler guest relations manager

Al Habtoor Palace

We&rsquo;re Hiring: Assistant Butler &amp; Guest Relations Manager at Al Habtoor Palace About Al Habtoor Palace Al Habtoor Palace is a luxury five-star hotel in Dubai, offering a blend of timeless elegance and modern sophistication. Known for its exquisite architecture, opulent interiors, and world-class amenities, the hotel provides guests with an exceptional hospitality experience. With multiple fine-dining restaurants, a lavish spa, and personalized services, Al Habtoor Palace is dedicated to creating unforgettable moments for every guest.Role OverviewWe are seeking an Assistant Butler &amp; Guest Relations Manager to join our team. This full-time, on-site role is pivotal in delivering exceptional hospitality experiences. You will support the Guest Relations team, oversee personalized butler services, manage guest requests, resolve issues promptly, and ensure consistent adherence to the highest service standards.Key Responsibilities<ul><li>Assist in managing the Butlers' and Guest Relations team to ensure top-tier guest satisfaction.</li><li>Supervise and train staff, including butlers, to maintain excellence in service delivery.</li><li>Manage personalized guest experiences and handle special requests with discretion and efficiency.</li><li>Address and resolve guest complaints or concerns promptly and effectively.</li><li>Monitor and act on guest feedback to enhance services continuously.</li><li>Uphold and enforce luxury service standards across all guest interactions.</li></ul>Qualifications<ul><li>Strong background in Guest Relations and Customer Service.</li><li>Excellent verbal and written communication skills.</li><li>Proven problem-solving abilities and a proactive approach to service.</li><li>Leadership experience, with the ability to motivate and guide teams.</li><li>Experience in luxury hotel management is highly desirable.</li><li>Bachelor&rsquo;s degree in Hotel Management or a related field preferred.</li><li>Proficiency in multiple languages is an advantage</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional growth and career development.</li><li>Training and mentorship to enhance skills and leadership capabilities.</li><li>A vibrant, multicultural work environment focused on teamwork and excellence.</li><li>Recognition programs for outstanding performance and dedication.</li></ul>Join us and be part of a team that sets the standard for luxury hospitality.Job Types: Full-time, PermanentWork Location: In person

Assistant Butler & Guest Relations Manager

Accor

<div>Company Description 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.<ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul> 

Additional Information 
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</div>

Night Manager

Maristo Interior Design LLC

We are currently hiring for the ARM role for our Casual Dining Concepts.Job SummaryWe are looking for a dynamic and experienced Assistant Restaurant Manager to support the daily operations of our casual dining restaurant. The ideal candidate must have proven experience in casual dining restaurant concepts and a strong ability to lead front-of-house teams, maintain excellent guest service standards, and ensure smooth restaurant operations.Key Responsibilities<ul><li>Assist in managing the daily operations of the restaurant to ensure smooth service.</li><li>Supervise front-of-house staff and ensure adherence to company service standards.</li><li>Monitor restaurant cleanliness, hygiene, and compliance with health and safety regulations.</li><li>Ensure proper opening and closing procedures are followed.</li><li>Maintain high levels of guest satisfaction through exceptional service.</li><li>Handle guest feedback, complaints, and service recovery professionally.</li><li>Ensure guests receive a welcoming and enjoyable dining experience.</li><li>Supervise, train, and motivate service staff including servers, hosts, and cashiers.</li><li>Assist in staff scheduling, shift planning, and manpower allocation.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience in a Casual Dining Restaurant.</li><li>Previous experience as Assistant Restaurant Manager / Supervisor in a casual dining concept.</li><li>Strong leadership and team management skills.</li><li>Excellent guest service and communication skills.</li><li>Ability to work in a fast-paced restaurant environment.</li><li>Good knowledge of restaurant operations, POS systems, and service standards.</li></ul>Preferred Skills<ul><li>Strong problem-solving and decision-making abilities.</li><li>Ability to handle peak service hours and operational challenges.</li><li>Excellent organizational and multitasking skills.</li></ul>Interested candidates can drop the resume at hr@maristohospitality.comJob Type: Full-timeApplication Question(s):<ul><li>What are your salary expectations?</li><li>Are you an immediate joiner?</li><li>How many years of experience you have in Casual Dining?</li></ul>

Assistant Manager - Restaurant

Jumeirah

<div>
 
 
 About Jumeirah:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
 
 
 
 
 
 
 
 
 
 About the Job:
 
 
 
 An opportunity has arisen to join the
 
 Food &amp; Beverage
 
 Service Team at
 
 Jumeirah Beachfront properties in Dubai
 
 . We are hiring for the following positions with the
 
 starting date of September 2026
 
 :
 
 
 
 
 
 
 
 
 
 Food &amp; Beverage
 
 :
 
 
 
 
 <ul>
 <li>
 Waiter/ess
 </li>
 <li>
 Senior Waiter/ess
 </li>
 <li>
 Guest Relations Executive (Hostess)
 </li>
 <li>
 Bartender
 </li>
 <li>
 Senior Bartender
 </li>
 <li>
 Team Leader
 </li>
 </ul>
 
 
 
 
 
 
 
 The main duties and responsibilities include:
 
 
 
 
 <ul>
 <li>
 Deliver exceptional, personalized service to all guests in accordance with Jumeirah standards across dining, reception, and concierge areas.
 </li>
 <li>
 Anticipate guest needs and respond efficiently to inquiries, special requests, and service requirements.
 </li>
 <li>
 Support daily operations within your assigned department, ensuring smooth coordination with colleagues and other departments.
 </li>
 <li>
 Maintain high standards of cleanliness, organization, and presentation in all guest-facing areas.
 </li>
 <li>
 Contribute to an outstanding guest experience by fostering a warm, welcoming atmosphere and promoting teamwork.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About you:
 
 
 
 
 
 
 The ideal candidates for these positions will have the following experience and qualifications:
 
 
 
 
 <ul>
 <li>
 Minimum of 1&ndash;2 years of experience in the same role in a 5-star luxury hotel.
 </li>
 <li>
 Strong communication and guest interaction skills, ability to remain calm and professional under pressure.
 </li>
 <li>
 Proficient in English and a second language (Russian or European languages are desirable).
 </li>
 <li>
 A passion for hospitality and delivering memorable guest experiences.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 Benefits include:
 
 
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Company-provided shared accommodation
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
 
 
</div>

F&B Service Opportunities - Jumeirah

Landmark Hotels & Suites

<ul><li>Food + Medical + Visa provided by the company.</li></ul>1. To inspect carefully all the stations in order to see that the necessary mise- en place has been done to guarantee a smooth &amp; efficient service .2. Leading the staff in all service aspects to the highest professional standards &amp; in accordance to the service procedures set by the hotel management.3. Responsible for proper daily briefing to all staff including restaurants banquet functions special offers ,packages &amp; promotions.4. Responsible for the follow up of the duty roster &amp; compliance from all the staff.5. Responsible for checking of the proper set up of all the tables &amp; buffet setup for restaurants &amp; banquets.6. Compelled to check the uniforms &amp; controlling the cleanliness, sanitation, grooming and hygiene of all the service staff.7. To check &amp; maintain that the back area &amp; side station equipment are clean and tidy before and after service.8. Ensure proper scheduling of the staff together with the Restaurant Manager in accordance to the expected business.9. Ensure careful handling of all the equipment to minimize breakages and damages to assets.10. Participate in training staff in a regular basis and in accordance to company guidelines.11. Keep close coordination with the kitchen outlets and other departments.12. Maintain an excellent image in the eyes of the management general public guests staff and colleagues.13. To take guest orders and to try and up-sell Food &amp; beverages.14. To make sure that the guest orders are taken properly and served on time.15. To check the proper handover from shift to shift.16. To make sure that the proper bill (check folder) is given to the right guest.17. To be aware of the guests check in &amp; check out to insure proper billings.18. Other duties as may be assigned or required by the top management.19. To be able to perform any additional scope of duties if requested by the Manager.20. To attend the mandatory External and Internal training and follow the company training policy.Job Type: Full-timeExperience:<ul><li>F &amp; B Captain: 3 years (Required)</li></ul>Work Location: In person

F&B Team Leader/Captain

Chinese Palace Restaurant Group

Job OverviewWe are looking for a dedicated Cleaning In-Charge to oversee and coordinate all cleaning and sanitation activities across the DTF shop. This role ensures that the highest standards of cleanliness, hygiene, and organization are maintained for kitchen equipment, utensils, food preparation areas, and all shop spaces.The ideal candidate will ensure compliance with local health regulations, food safety standards, and company policies, while leading the cleaning team to deliver consistent operational excellence.Key ResponsibilitiesCleaning Operations Management<ul><li>Supervise daily cleaning activities across kitchen areas, storage rooms, guest dining areas, and staff areas</li><li>Plan and implement cleaning schedules (daily, weekly, monthly, and deep cleaning)</li><li>Ensure sanitation procedures are consistently followed</li><li>Monitor cleanliness of high-touch and high-risk areas</li><li>Conduct routine inspections and implement corrective actions when needed</li><li>Maintain high cleaning standards before, during, and after operations</li><li>Ensure proper cleaning and storage of kitchen equipment, utensils, and tableware</li></ul>Staff Supervision &amp; Training<ul><li>Lead and support the cleaning team to ensure tasks are completed effectively</li><li>Train staff on proper cleaning procedures, hygiene standards, chemical handling, and equipment use</li><li>Conduct performance evaluations and recommend improvements</li></ul>Hygiene &amp; Safety Compliance<ul><li>Ensure compliance with food safety, health, and sanitation regulations</li><li>Maintain cleaning logs, inspection checklists, and required documentation</li><li>Oversee safe use and storage of cleaning chemicals and supplies</li><li>Ensure proper chemical handling procedures are followed</li><li>Report hazards, maintenance issues, or safety concerns promptly</li></ul>Required Qualifications<ul><li>High school diploma or equivalent (certification in housekeeping, stewarding, or related fields is a plus)</li><li>5&ndash;7 years of experience in cleaning or housekeeping within F&amp;B, hospitality, or facilities management</li><li>2&ndash;3 years in a supervisory or assistant manager role</li></ul>Skills<ul><li>Strong leadership and team management skills</li><li>Knowledge of food safety and sanitation standards</li><li>Ability to plan and organize cleaning operations</li><li>Proficiency in handling cleaning equipment and chemicals safely</li><li>Strong attention to detail and commitment to hygiene excellence</li><li>Good communication and problem-solving skills</li><li>Basic proficiency in Microsoft Outlook and Microsoft Office</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your Salary Expectation?</li></ul>

Cleaning - In - Charge

Minor Hotels

<div>
 
 
 
 NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah
 
 
 
 
 
 
 Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.
 
 
 
 
 Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.
 
 
 
 
 Guests are just a short journey from all Dubai&rsquo;s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel&rsquo;s lively sports bar, set to be one of the new &lsquo;go to&rsquo; spots in Dubai.
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are seeking a detail-oriented and efficient Assistant Executive Housekeeper to join our luxury hotel in Dubai, United Arab Emirates. In this role, you will work closely with the Executive Housekeeper to ensure the highest standards of cleanliness and guest satisfaction throughout our property.
 
 
 
 <ul>
 <li>
 Support the Executive Housekeeper in overseeing daily housekeeping operations
 </li>
 <li>
 Coordinate, schedule, and supervise the housekeeping team to ensure optimal performance
 </li>
 <li>
 Conduct regular inspections to maintain cleanliness standards and identify areas for improvement
 </li>
 <li>
 Manage inventory of cleaning supplies and equipment, ensuring cost-effective utilization
 </li>
 <li>
 Provide on-the-job training and mentorship to housekeeping staff
 </li>
 <li>
 Facilitate effective communication between guests, housekeeping team, and other hotel departments
 </li>
 <li>
 Implement and maintain HACCP standards in housekeeping practices
 </li>
 <li>
 Assist in developing and implementing innovative housekeeping procedures to enhance efficiency
 </li>
 <li>
 Ensure compliance with hotel policies, safety regulations, and UAE labor laws
 </li>
 <li>
 Collaborate with other departments to deliver exceptional guest experiences
 </li>
 <li>
 Handle guest complaints and special requests promptly and professionally
 </li>
 <li>
 Participate in budget planning and cost control measures for the housekeeping department
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Minimum of 5 years of supervisory experience in luxury hotel housekeeping
 </li>
 <li>
 Proven leadership and team management skills
 </li>
 <li>
 Excellent knowledge of HACCP standards and their application in housekeeping
 </li>
 <li>
 Fluency in English; additional languages are a plus
 </li>
 <li>
 Strong attention to detail and ability to maintain high cleanliness standards
 </li>
 <li>
 Exceptional communication and interpersonal skills
 </li>
 <li>
 Proficiency in hotel management software and MS Office suite
 </li>
 <li>
 In-depth knowledge of hospitality industry standards and best practices
 </li>
 <li>
 Familiarity with UAE labor laws and regulations related to the hospitality industry
 </li>
 <li>
 Ability to work flexible hours, including weekends and holidays
 </li>
 <li>
 Strong problem-solving skills with ability to make quick decisions
 </li>
 </ul>
</div>

Assistant Executive Housekeeper

Explore 234+ Assistant butler guest relations manager in Dubai United Arab Emirates this April. Find roles across top companies and apply now to boost your career.