assistant manager operations - tmart Jobs in Muscat

assistant manager operations - tmart

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assistant e commerce manager

Ansar Gallery

Job description:Ecommerce managers are responsible for the online sales of the brand. They oversee the look and feel of the company website and are responsible for generating sales via online channels. Depending on the role, they might oversee digital marketers, web and software developers who contribute to website traffic, design and structure.Responsibilities:<ul><li>Driving the sales performance of the e-commerce platform</li><li>Managing and executing promotional campaigns</li><li>Providing insights on customer shopping trends to support assortment selection and identify assortment gaps</li><li>Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments</li><li>Working closely with demand planning and warehousing teams in order to ensure smooth order fulfillment</li><li>Providing analysis and reporting on metrics such as weekly/monthly sales by department, new product sell-through and offering code performance</li><li>Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting</li><li>Develop and implement ecommerce strategy in order to improve website performance</li><li>Work with developers to improve website speed</li><li>Work with the marketing team or manage digital marketers in order to improve quality and traffic acquisition</li><li>Re-Platforming website to new CMS, making website mobile capable</li></ul>Research market in order to discover new trends and technologies in order to improve website performance<ul><li>Analyze various data in order to deliver data driven strategies in order to deliver top performance and achieve KPIS (key performance indicator)</li><li>Oversee or directly manage digital marketing channels across PPC, SEO, Display, affiliates and email marketing and social media</li><li>Develop content calendar and oversee website uploads and landing pages development</li><li>Report on performance</li></ul>Skills, Knowledge and Experience:<ul><li>Minimum 5 years&rsquo; experience in a similar role</li><li>Bachelors&rsquo; degree in Digital Marketing or related field.</li><li>Knowledge of implementing digital marketing concepts such as PPC, SEO, social media, display and affiliate channels.</li><li>Confidence developing and overseeing retail and eCommerce-focused digital marketing strategies.</li><li>Excellent understanding of UX, web design, customer flow and web analysis.</li><li>Confidence in traffic analysis, reporting tools and optimization.</li><li>Knowledge of Attribution modelling, website speed optimization., A/B testing, conversion management, sales journey optimization., traffic analysis and reporting tools</li></ul>Job Type: Full-timePay: RO400.000 - RO600.000 per monthWork Location: In person

Assistant E-commerce Manager

Golden Girl Cosmetics & Skincare LLC

Job Title: E-commerce Assistant | Online Store Coordinator | E-commerce Operations Assistant (Shopify / Order Processing / Customer Support)Job SummaryGolden Girl Cosmetics &amp; Skincare LLC is looking for a motivated E-commerce Assistant to support our growing online store operations in Muscat. This role is ideal for someone who enjoys working with online platforms, handling customer orders, and supporting digital sales activities in a fast-paced beauty and cosmetics environment.You will play a key role in managing online orders, updating product listings, and ensuring a smooth customer shopping experience. If you are organized, detail-oriented, and interested in e-commerce and beauty retail, this is a great opportunity to grow your career.Key Responsibilities<ul><li>Manage and process online orders accurately and efficiently</li><li>Update product listings, descriptions, and pricing on e-commerce platforms</li><li>Respond to customer inquiries via email, chat, or social media</li><li>Track shipments and coordinate delivery updates</li><li>Monitor inventory levels and report stock issues</li><li>Assist in product uploads and website content updates</li><li>Support digital marketing campaigns and promotions</li><li>Ensure smooth daily operation of online store systems (e.g., Shopify or similar)</li></ul>Requirements<ul><li>Previous experience in e-commerce, retail, or customer service preferred</li><li>Basic knowledge of e-commerce platforms (Shopify, WooCommerce, or similar is an advantage)</li><li>Strong communication and organizational skills</li><li>Attention to detail and ability to multitask</li><li>Basic computer skills (Excel, email, online systems)</li><li>Customer-focused attitude and problem-solving ability</li><li>Ability to work in a fast-paced environment</li></ul>Benefits<ul><li>Performance-based incentives</li><li>Paid annual leave and public holidays</li><li>Training on e-commerce systems and tools</li><li>Career growth opportunities in digital retail</li></ul>Work Schedule<ul><li>Full-time position</li><li>5&ndash;6 working days per week</li><li>Standard 8-hour shifts</li></ul>About the CompanyGolden Girl Cosmetics &amp; Skincare LLC is a Muscat-based beauty and cosmetics company focused on delivering high-quality skincare products and beauty solutions through both retail and online channels. We are committed to providing a seamless shopping experience and excellent customer service across all platforms.Why Work With Us<ul><li>Opportunity to grow in the fast-growing e-commerce and beauty industry</li><li>Hands-on experience with online store operations and digital sales</li><li>Supportive and collaborative team environment</li><li>Career development in digital retail and marketing</li></ul>How to ApplyIf you are passionate about e-commerce and want to build your career in online retail, apply today by submitting your updated CV.Pay: RO3.000 - RO5.000 per hourWork Location: In person

E-commerce Assistant

ProBuy Review Media LLC

Product Research Analyst (E-commerce &amp; Consumer Insights) &ndash; Muscat, OmanAbout the OpportunityDo you enjoy researching products online, spotting trends before they go mainstream, and analyzing what drives consumer buying decisions?ProBuy Review Media LLC is a digital-first company focused on e-commerce product research and market insights. We help identify high-performing products across global marketplaces using data-driven research.We are hiring a Product Research Analyst in Muscat who is curious, analytical, and interested in e-commerce, online retail trends, and product performance analysis.This is a great opportunity to build a career in digital research, e-commerce analytics, and consumer insights.What You&rsquo;ll Do<ul><li>Research trending and high-demand products across online marketplaces (Amazon, Shopify, and others)</li><li>Analyze product performance, pricing, and competition</li><li>Review customer feedback, ratings, and product reviews</li><li>Identify market trends and potential winning products</li><li>Create simple reports and insights for internal use</li><li>Monitor competitor products and category trends</li><li>Support content and marketing teams with product data insights</li></ul>What We&rsquo;re Looking For<ul><li>Interest in e-commerce, online shopping trends, or digital research</li><li>Strong analytical and research skills</li><li>Comfortable using Google Sheets or Excel</li><li>Ability to work independently and stay organized</li><li>Attention to detail and critical thinking ability</li><li>Basic understanding of online marketplaces (preferred but not required)</li></ul>Why Join UsAt ProBuy Review Media LLC, you will be part of a growing digital research team focused on global product intelligence and e-commerce insights.We value curiosity, consistency, and analytical thinking more than traditional corporate experience.You will gain experience in:<ul><li>E-commerce product research</li><li>Market and competitor analysis</li><li>Digital consumer behavior trends</li></ul>Work Schedule<ul><li>Full-time position</li><li>Flexible working structure depending on project needs</li></ul>How to ApplyIf you are interested in e-commerce, product trends, and digital research, we would love to hear from you.Click &ldquo;Apply Now&rdquo; and share a short note explaining your interest in product research.Job Type: Full-timePay: RO500.000 - RO600.000 per monthWork Location: In person

Product Research Analyst

Al Meera Oman

<div>
 
 
 Location:
 
 
 &nbsp;Middle East (Oman)
 
 
 
 
 Reporting To:
 
 
 &nbsp;Operations&nbsp;manager
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1.&nbsp;Corporate&nbsp;Business Development
 
 
 <ul>
 <li>
 
 Identify and onboard new&nbsp;corporate&nbsp;clients (ministries, oil &amp; gas, construction, hospitality, airlines, schools, hospitals, banks)
 
 </li>
 <li>
 
 Develop bulk&nbsp;sales&nbsp;channels for groceries, fresh, non-food, and seasonal items
 
 </li>
 <li>
 
 Drive&nbsp;
 
 
 contract-based and recurring&nbsp;sales&nbsp;agreements
 
 </li>
 <li>
 
 Explore partnerships (corporate&nbsp;gifting, employee benefit programs, co-branded offers)
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 2. Key Account Management
 
 
 <ul>
 <li>
 
 Manage and grow key&nbsp;corporate&nbsp;accounts with regular engagement
 
 </li>
 <li>
 
 Customize product offerings based on client requirements (bulk SKUs, price lists, delivery schedules)
 
 </li>
 <li>
 
 Ensure high retention through service excellence and competitive pricing
 
 </li>
 <li>
 
 Handle escalations and maintain long-term relationships
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 3. Tender &amp; Contract Management
 
 
 <ul>
 <li>
 
 Identify and participate in&nbsp;
 
 
 government and private tenders
 
 </li>
 <li>
 
 Prepare commercial proposals, pricing models, and documentation
 
 </li>
 <li>
 
 Negotiate contracts, SLAs, credit terms, and rebate structures
 
 </li>
 <li>
 
 Ensure compliance with local regulations and company policies
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 4. Bulk&nbsp;Sales&nbsp;&amp; Commercial Strategy
 
 
 <ul>
 <li>
 
 Develop pricing strategies for bulk customers while protecting margins
 
 </li>
 <li>
 
 Coordinate with buying team for special pricing, rebates, and supplier support
 
 </li>
 <li>
 
 Manage seasonal campaigns (Ramadan, Eid, National Day, Back-to-School, etc.)
 
 </li>
 <li>
 
 Introduce&nbsp;corporate&nbsp;bundles, kits, and promotional packages
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 5. Operational Coordination
 
 
 <ul>
 <li>
 
 Work closely with&nbsp;
 
 
 store operations, warehouse, and logistics
 
 
 &nbsp;to ensure order fulfillment
 
 </li>
 <li>
 
 Coordinate delivery schedules and last-mile execution
 
 </li>
 <li>
 
 Ensure product availability for&nbsp;corporate&nbsp;contracts (especially KVIs and essentials)
 
 </li>
 <li>
 
 Align with finance for invoicing, collections, and credit limits
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 6. E-Commerce &amp; Digital Integration
 
 
 <ul>
 <li>
 
 Drive&nbsp;corporate&nbsp;ordering through online channels (app, website, partners like Talabat)
 
 </li>
 <li>
 
 Develop&nbsp;corporate&nbsp;voucher systems, promo codes, and digital ordering solutions
 
 </li>
 <li>
 
 Monitor online&nbsp;corporate&nbsp;sales&nbsp;performance and optimize conversion
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 7. Financial &amp; Performance Management
 
 
 <ul>
 <li>
 
 Achieve monthly and annual&nbsp;corporate&nbsp;sales&nbsp;targets
 
 </li>
 <li>
 
 Monitor margins, rebates, and profitability per account
 
 </li>
 <li>
 
 Manage receivables and ensure timely collections (DSO control)
 
 </li>
 <li>
 
 Track pipeline, conversion rates, and account performance
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key KPIs
 
 
 <ul>
 <li>
 
 Corporate/B2B revenue contribution (%)
 
 </li>
 <li>
 
 Number of active&nbsp;corporate&nbsp;accounts
 
 </li>
 <li>
 
 Tender win rate
 
 </li>
 <li>
 
 Average contract value
 
 </li>
 <li>
 
 Gross margin per account
 
 </li>
 <li>
 
 Collection efficiency (DSO)
 
 </li>
 <li>
 
 Order fulfillment rate &amp; service level
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Business, Marketing, or related field
 
 </li>
 <li>
 
 5&ndash;10 years of experience in&nbsp;
 
 
 B2B&nbsp;sales&nbsp;within hypermarket, FMCG, or distribution
 
 </li>
 <li>
 
 Proven experience handling&nbsp;
 
 
 bulk&nbsp;sales, tenders, and&nbsp;corporate&nbsp;contracts
 
 </li>
 <li>
 
 Strong network within GCC&nbsp;corporate&nbsp;and government sectors
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 
 Strong negotiation and commercial acumen (pricing, margins, rebates)
 
 </li>
 <li>
 
 Deep understanding of FMCG categories (fresh, grocery, non-food)
 
 </li>
 <li>
 
 Excellent relationship management and stakeholder coordination
 
 </li>
 <li>
 
 Operational understanding of supply chain and store processes
 
 </li>
 <li>
 
 CRM, Excel, and reporting expertise
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Behavioral Competencies
 
 
 <ul>
 <li>
 
 Target-driven and highly accountable
 
 </li>
 <li>
 
 Strong problem-solving and decision-making ability
 
 </li>
 <li>
 
 Customer-first mindset
 
 </li>
 <li>
 
 Ability to manage multiple accounts and deadlines
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Additional Requirements (GCC Context)
 
 
 <ul>
 <li>
 
 Valid GCC driving license
 
 </li>
 <li>
 
 Willingness to travel across branches and client locations
 
 </li>
 <li>
 
 Knowledge of local procurement and tendering processes
 
 </li>
 <li>
 
 Arabic language is an advantage
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Hypermarket-Specific Add-ons (Important)
 
 
 <ul>
 <li>
 
 Experience handling&nbsp;
 
 
 corporate&nbsp;bulk grocery supply &amp; pantry contracts
 
 </li>
 <li>
 
 Managing&nbsp;
 
 
 staff purchase programs (employee discounts / vouchers)
 
 </li>
 <li>
 
 Corporate&nbsp;gifting (Ramadan hampers, Eid kits, National Day packages)
 
 </li>
 <li>
 
 Coordination with&nbsp;
 
 
 marketing for campaigns and promotions
 
 </li>
 <li>
 
 Integration with&nbsp;
 
 
 loyalty programs and store-level execution
 
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Optional Advanced Scope (Senior Role)
 
 
 <ul>
 <li>
 
 Build a&nbsp;
 
 
 dedicated&nbsp;corporate&nbsp;sales&nbsp;channel / division
 
 </li>
 <li>
 
 Introduce&nbsp;
 
 
 subscription-based supply models
 
 
 &nbsp;(monthly pantry supply)
 
 </li>
 <li>
 
 Develop&nbsp;
 
 
 private label&nbsp;corporate&nbsp;deals
 
 </li>
 <li>
 
 Data-driven pricing and demand forecasting
 
 </li>
 </ul>
 
 
 
</div>

Corporate Sales Manager – Hypermarket (B2B / FMCG)

Delivery Hero

<div>Company Description 
Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary 
 
We&rsquo;re looking for a passionate, creative and results-driven Marketing Growth Manager to own the marketing strategy and growth campaigns development for Oman. In this role, you will be responsible for planning &amp; developing marketing campaigns that drive customer acquisitions and improve customer retention. You will also be leading the execution and go-to-market of 360 degree campaigns as well as targeted CRM promotions. 
Qualifications 
What&rsquo;s On Your Plate?<ul><li>
Achieve country- and city-level targets and drive overall business objectives, ensuring continuous YoY and MoM growth in active customers and orders across cities and verticals.</li><li>
Plan and execute growth strategies with CRM and relevant verticals to reduce churn, increase MAU and order frequency, and prioritize acquisitions through key channels (PM, CRM).</li><li>
Own monthly trade planning across all campaigns (Food, QC, Brand, tPro, etc.), developing strategies, leveraging the right tools, and executing actions to achieve company OKRs.</li><li>
Lead end-to-end data-driven campaigns in Oman, from insights and strategy to execution, measurement, and reporting, while continuously testing and optimizing performance across the funnel.</li><li>
Own the app home screen calendar and ensure alignment across all verticals to maximize outcomes.</li><li>
Manage marketing budget efficiency by tracking CAC and CRC, working closely with planning teams on forecasting and allocation.</li><li>
Manage stakeholders by collaborating with Sales, CRM, Key Accounts, Quick Commerce, Regional Marketing, and other teams.</li><li>
Lead and develop a team of growth specialists, strengthening team capabilities and collaboration.</li><li>
Support management with detailed analysis and performance reviews of marketing initiatives</li></ul>
What Did We Order?<ul><li>
5&ndash;8 years of experience in growth/performance marketing or CRM/lifecycle for a consumer app or marketplace.</li><li>
Proven track record in driving MAU, CAC/LTV, and retention with strong ROI.</li><li>
Strong analytical skills with experience in funnel analysis, cohorting, and experimentation.</li><li>
Ability to manage budgets, optimize performance, and drive data-driven decisions.</li><li>
Strong stakeholder management, communication, and creative testing skills.</li><li>
Experience in leading and developing small, high-impact teams</li></ul></div>

Manager Marketing - Growth

BPO PLUS

Position: Internal AuditorLocation: Muscat, OmanDepartment: Internal AuditNationality Preference: Omani NationalsRole Objective:Plan, conduct, report, and follow up on internal audits to ensure compliance, risk control, and adherence to company policies and regulatory requirements.Key Responsibilities:<ul><li>Prepare and execute internal audit programs</li><li>Identify risks and control gaps</li><li>Generate audit reports and escalate high-risk findings</li><li>Monitor corrective actions</li><li>Support fraud investigations</li><li>Liaise with external auditors</li><li>Maintain audit documentation</li></ul>Required Skills:<ul><li>Auditing &amp; risk assessment</li><li>Analytical &amp; investigative skills</li><li>Communication &amp; reporting</li><li>Excellent IT Skills, e.g. MS Word, MS Excel, Audit System [Application]</li><li>Time management</li></ul>Experience: 3&ndash;5 years in money exchange or financial institutionsQualifications:A qualification in Chartered Accountancy (full or partial) or post-graduate in Management/Commerce is required for this position. Certified Internal Auditor/QMS qualifications would be an advantage.Language: Fluent English; Arabic preferredCareer GrowthPotential progression to Head of Internal AuditWork Location: In person

Internal Auditor

Deloitte

<div>
 
 Assistant Manager
 
 
 | Tax &amp; Legal | Business Tax General
 
 
 
 
 About Deloitte
 
 : When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 During your tenure as an Assistant Manager, you will demonstrate and develop your capabilities in the following areas
 
 
 <ul>
 <li>
 Applies knowledge and skills of relevant practices and processes (or relevant tax rules and regulations) in area of specialization to client problems
 </li>
 <li>
 Presents findings and recommends and implements advice independently relevant to tax and consults others as needed
 </li>
 <li>
 Reviews written technical advice, reports, memoranda and/or other deliverables relevant to tax laws and rules for adequacy of research conducted and appropriateness and accuracy of conclusions
 </li>
 <li>
 Demonstrates advanced knowledge of the key capabilities required to deliver a high quality service experience to the client
 </li>
 <li>
 Selects appropriate methods for collecting and analyzing data, and develops informed recommendations
 </li>
 <li>
 Interprets and synthesizes data, exercises professional skepticism to challenge data, and identifies meaningful insights to develop recommendations that most effectively support a client&rsquo;s business objectives
 </li>
 <li>
 Articulates how technology enables the business and communicates this effectively to clients while ensuring appropriate technologies and methodologies are used on projects
 </li>
 <li>
 Assists client in completing timely and accurate tax and financial filings/compliance activities to meet obligations
 </li>
 <li>
 Identifies and sets timelines to the main tasks within the framework of the tax compliance work
 </li>
 <li>
 Drafts reports, identifies key issues/risks, and proposes solutions for clients on tax planning and implementation strategies
 </li>
 <li>
 Prepares advice to clients on filing requirements and documentation, as well as the effects of tax advice for tax provisions
 </li>
 <li>
 Identifies and bridges gaps between the information provided by the client and information required by the tax authorities
 </li>
 <li>
 Drafts clear and succinct formal response letters or dispute application letters
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track.
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills.
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5 - 7 years of general tax experience, preferably with at least a year focused on taxation. Experience with a Big 4 firm, law firm, or large corporate tax department of a multinational company is required.
 </li>
 <li>
 Consulting and compliance experience is needed.
 </li>
 <li>
 Experience with inbound and outbound international tax is preferred.
 </li>
 <li>
 Excellent research skills and strong written and verbal communications skills required.
 </li>
 <li>
 Good knowledge of tax and business laws and regulations
 </li>
 <li>
 Bachelor&rsquo;s degree in accounting, Finance or other business-related field.
 </li>
 <li>
 Advanced degree such as MST, JD or LLM preferred. CPA preferred.
 </li>
 <li>
 Fluency in English is a must. Fluency in Arabic is a plus.
 </li>
 </ul>
</div>

Assistant Manager | Tax & Legal | Direct Tax | Business Tax General | Oman (Muscat)

Explore 82+ Assistant e commerce manager in Muscat this May. Find roles across top companies and apply now to boost your career.